Aggressive Driving: Definitions, Laws and Prevalence
Prepared for
Division of State Patrol
Prepared by
CTC & Associates LLC
WisDOT Research & Library Unit
May 15, 2009
Transportation Synthesis Reports are brief summaries of currently available information on topics of interest to
WisDOT staff throughout the department. Online and print sources for TSRs include NCHRP and other TRB
programs, AASHTO, the research and practices of other transportation agencies, and related academic and
industry research. Internet hyperlinks in TSRs are active at the time of publication, but changes on the host server
can make them obsolete. To request a TSR, e-mail research@dot.wi.gov or call (608) 267-6977.
Request for Report
Aggressive driving has been a concern in the United States since at least the 1990s. In recent years, Wisconsin
legislators have attempted to enact penalty enhancers to punish aggressive driving, defined as a series of specific
traffic offenses occurring in a chain of events that collectively define a single act of “aggressive driving,” but the
legislation has failed to pass.
WisDOT’s Division of State Patrol requested a synthesis report about aggressive driving laws, focusing on the
following questions:
• Which states have defined “aggressive driving” as a stand-alone traffic offense or as a penalty enhancement
for a series of traffic offenses?
• Have state aggressive driving laws been sufficiently well-defined for the law enforcement community, for
prosecutors, and for the courts?
• What does the research literature say about the reality and perception of aggressive driving—is it getting
worse, or more prevalent?
Summary
This synthesis report is divided into three sections:
• Legal Definitions of Aggressive Driving and Their Enforceability, which is divided into subsections on
comparisons of state aggressive driving laws, recent legislation, and the effectiveness of these laws.
• General Resources on Aggressive Driving, including major studies that address both the prevalence and
definition of aggressive driving, including its distinction from road rage.
• Are Road Rage and Aggressive Driving Overhyped?, which includes studies addressing the media
dramatization of road rage, as well as studies confirming the prevalence of aggressive driving as distinct
from road rage.
A summary of general conclusions from these sections follows.
Laws and Definitions
Fourteen states have passed laws addressing aggressive driving. Most states define aggressive driving as involving
the combination of at least two or three specified driving offenses, sometimes with the stipulation that these

actions be hazardous to others (Arizona, Nevada, Virginia) or involve the intent to harm or harass or a disregard
for safety (Georgia, North Carolina, Utah, Virginia). These laws are summarized below in a chart created by the
Governors Highway Safety Association.
Some researchers believe that laws specifying intent or disregard are less precise than laws focusing on driving
behaviors or offenses, because they require more subjective judgment by law enforcement officers (see especially
the chart by James and Nahl on page 5 of this TSR). This concern is supported by a survey (Flango and Keith, 2004;
see page 8 of this TSR) that suggests that aggressive driving laws are rarely enforced, largely because they are
difficult to distinguish from reckless driving statutes, and because reckless driving is easier to prove and often incurs
more severe penalties. This study recommends removing intent as an element of aggressive driving legislation.
In line with these recommendations to eliminate intent, a 1999 symposium sponsored by NHTSA, “Aggressive
Driving and the Law,” drew the conclusion that the definition of aggressive driving should at its core involve
“multiple violations occurring together or in rapid succession.” However, this symposium also led to a model that
includes elements of intent, including “wanton disregard for safety.”
The definitions of aggressive driving most commonly cited in the literature are as follows:
• NCHRP: “Operating a motor vehicle in a selfish, pushy, or impatient manner, often unsafely, that directly
affects other drivers”
• NHTSA: “Driving actions that markedly exceed the norms of safe driving behavior and that directly affect
other road users by placing them in unnecessary danger” or (from a law enforcement perspective) “When
individuals commit a combination of moving traffic offenses so as to endanger other persons or property”
• AAA: “Any unsafe driving behavior that is performed deliberately and with ill intention or disregard for
safety”
• Tasca (2000; see page 11 of this TSR): Behavior that is “deliberate, likely to increase the risk of collision
and is motivated by impatience, annoyance, hostility, and/or an attempt to save time,” where behaviors
include such actions as tailgating, weaving, failure to yield and other behaviors considered to be aggressive
by surveyed Canadian residents.
Most researchers make a firm distinction between aggressive driving and road rage, the latter being a form of assault
with intent to harm, and the former being a disregard for safety resulting from impatience or irritation.
Prevalence
Studies seem to confirm that aggressive driving is an increasingly common problem. The studies below cite surveys
and studies performed by the following agencies:
• NHTSA (1998): 60 percent of drivers surveyed believe that unsafe driving by others is a major personal
threat to them and their families, and 33 percent felt that driving was more dangerous than in the year
preceding the survey.
• AAA: 56 percent of fatal crashes from 2003 through 2007 involved one or more driver actions typically
associated with aggressive driving, and incidents of aggressive driving have increased by 7 percent every
year since 1990.
• Steel Alliance-Canada Safety Council (2000): 73 percent of Ontario respondents believe aggressive driving
is increasing, while only 22 percent believe the amount of aggressive driving is unchanged.
• Institute for Traffic Safety Management and Research (1998): Most of those surveyed think aggressive
driving is a problem, and 29 percent say they see it every day.
• Journal of Safety Research (2008): A “considerable percentage” of 1,201 Canadian drivers surveyed
admitted to engaging in aggressive driving.
• Delaware: Estimated that 53 percent of its fatal motor crashes in 2003 were caused by aggressive driving.
Are Aggressive Driving and Road Rage Overhyped?
As one study points out, gauging the prevalence of aggressive driving in the United States is difficult, as no
systematic observational studies of actual aggressive driving behavior on highways have been conducted. Most
studies involve driver surveys that compile self-reported behaviors or perceptions; others employ contrived
situations designed to provoke aggressive driving. A 1996 study by the AAA Foundation for Traffic Safety
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identified general trends in aggressive driving based on a review of articles in 30 newspapers and records from 16
police departments, but limited conclusions can be drawn based on that methodology.
While there seems to be data indicating that aggressive driving is a genuine problem and is on the rise, there is a
significant amount of skepticism in the literature about “road rage.” Several articles claim that road rage is
overhyped by the media, only rarely leads to injury, and is more a matter of criminal behavior than an issue having
to do with driving per se.
However, skepticism about media overhyping of road rage does not seem to extend to aggressive driving in general,
insofar as it is a distinct behavior. NHTSA hypothesizes that in fact aggressive driving is the predictable outcome of
increasing highway congestion and similar environmental factors, rather than—as some authors feel it is depicted in
the media—the dramatic effect of a cultural transformation, and something to be conflated with road rage.
Legal Definitions of Aggressive Driving and Their Enforceability
This section provides two tables comparing states’ definitions of aggressive driving, as well as a link to a database
of traffic safety legislation. This section also highlights analyses of the effectiveness of aggressive driving laws.
Comparisons of State Aggressive Driving Laws
Aggressive Driving Laws, Governors Highway Safety Association, October 2008
http://www.ghsa.org/html/stateinfo/laws/aggressivedriving_laws.html
This Web site provides a chart comparing state aggressive driving laws, excerpted below. To date, 14 states have
addressed aggressive driving in their legislatures:
11 states have passed aggressive driving laws
o 1 state (Florida) is prohibited from enforcing its aggressive driving law by state statute.
2 states (California and Utah) have amended existing reckless driving laws to include aggressive driving.
1 state (Pennsylvania) has passed a resolution against aggressive driving.
State
Aggressive Driver Actions
Comments
Arizona
Speeding and least two of the following: failure to obey
traffic control device, passing on the right out of regular
lanes of traffic, unsafe lane change, following too closely,
failure to yield right of way; and is an immediate hazard to
another person or vehicle.
California
Causing certain bodily injuries to people other than driver.
Amended reckless driving law to
Specifically cites drivers engaged in speed contests.
include aggressive driver actions.
Delaware
At least three of the following: failure to obey traffic
control device, passing on the right, driving outside the
lanes of traffic, following too closely, failure to yield right
of way, failure to signal, failure to stop or yield at signs,
passing a stopped school bus, speeding.
Florida
At least two of the following: speeding, unsafe or improper
Statute does not permit
lane change, following too closely, failure to yield right of
enforcement
way, improper passing, failure to obey traffic control
devices.
Georgia
Intent to annoy, harass, molest, intimidate, injure or
obstruct another person, while doing one or more of the
following: overtaking and passing another vehicle;
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violating traffic lane markings; following too closely;
violating signal, lane change, slowing or stopping laws;
impeding traffic flows; reckless driving.
Indiana
At least three of the following: following too closely,
unsafe operation, passing on the right off of roadway,
unsafe stopping or slowing, unnecessary sounding of the
horn, failure to yield, failure to obey traffic control device,
speeding, repeatedly flashing headlights.
Maryland
At least three of the following: failure to obey traffic
control device, overtaking and passing, passing on right,
driving on laned roadways, following too closely, failure to
yield right of way or speeding.
Nevada
Within one mile, commits all of the following: 1) speeding;
In 2007, Nevada increased
2) at least two of the following: failure to obey traffic
penalties for subsequent offenses.
control device, passing on the right off of paved roadway,
following too closely, lane violation, failure to yield right
of way; and 3) creating an immediate hazard for another
vehicle or person.
New Jersey
New Jersey enforces against
aggressive driving under title 39,
through existing laws. The
offense may be adjudicated under
39:4-97 (Aggressive Driving),
39:4-97 (Careless Driving), 39-4-
97.2 (Operating a vehicle in an
Unsafe Manner) or any other
statute at the discretion of the
officer.
North
Speeding and driving carelessly and heedlessly in willful
Carolina
or wanton disregard of the rights or safety of others while
committing at least two of the following violations:
running a red light or stop sign, illegal passing, failing to
yield right of way, following too closely.
Pennsylvania
Passed resolution to encourage
drivers to drive courteously and
defensively, not aggressively. The
House also resolved to support
measures that would promote safe
driving practices.
Rhode
Speeding and at least two of the following: failure to obey
Island
traffic control device, overtaking on the right, driving
outside the lanes of traffic, following too closely, failure to
yield right of way, entering roadway unsafely, failure to
use turn signals, failure to stop or yield at signs, use of
emergency lane for travel.
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Utah
Reckless driving defined as willful and wanton disregard
Amended reckless driving law to
for safety of persons or property or three or more moving
include aggressive driver actions.
violations in a single continuous period of driving.
Virginia
Is a hazard to others with the intent to harass, intimidate,
injure or obstruct another person while committing at least
one of the following: failure to drive on the right side of
highway, driving outside of marked lanes, following too
closely, failure to yield or stop before entering roadway,
failure to obey traffic control device, passing when
overtaking a vehicle, passing on right, failure to yield right
of way, speeding, stopping on a highway.
Using Behavioral Language for Aggressive Driving Laws, Leon James and Diane Nahl, University of Hawaii
http://www.drdriving.org/courses/handouts.htm (scroll to bottom of page)
The following chart is taken from DrDriving.org, a site created by Dr. Leon James and Dr. Diane Nahl, professors at
the University of Hawaii and authors of Road Rage and Aggressive Driving: Steering Clear of Highway Warfare.
The text below is excerpted from their Web site:
More states are passing Aggressive Driving legislation. Some of the language used to define the offense calls
for subjective assessment by the officer of the intent of the driver and the style of the driving. This kind of
language is rated “vague” because it allows errors of judgment due to field situations and the officer’s
attitudes. Other language is strictly objective, calling for visually observing the occurrence of some behavior
and the number of times it occurs. This kind of language is rated “specific” because it is not influenced by the
officer’s attitudes and depends only on honesty and professional accuracy. A review of the aggressive driving
bills makes it evident that a mixture of vague and specific language is used by most states. Here is a
representative sample. Legislators and law enforcement officials can use this table to avoid using vague
language in their future bills or to amend existing ones.
Language
State Laws
vague = calls for officer’s subjective judgment
Rating
specific = objectively observable or measurable
committing any two or more acts of aggressive driving
Washington
specific
within five consecutive miles
Washington
failing to obey traffic control devices
specific
Washington
passing improperly
vague
Washington
stopping on the roadway
specific
operating a vehicle in a threatening or intimidating
Virginia
manner with the intent to cause others to lose control or
vague
be forced off the highway
operating a vehicle with a reckless disregard for the
Virginia
rights of others or in a manner that endangers any
vague
property or person
Virginia
driving too fast for conditions
vague
operating a vehicle in such a manner as to place another
New York
vague
in reasonable fear of physical injury or death
driving with intent to harass, annoy or alarm another
New York
vague
person in a manner contrary to law
New York
changing lanes or speed in a manner that serves no
vague
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legitimate purpose and creates a substantial risk of injury
or death to another
New York
intentionally causing a collision
vague
driving in a threatening or intimidating manner
Nebraska
vague
following too closely
Nebraska
honking the horn repeatedly
specific
Nebraska
pointing a firearm or weapon while driving
specific
drives a motor vehicle in a deliberately discourteous,
intolerant, and impatient manner that evidences a pattern
Maryland
of dangerous conduct contributing to the likelihood of a
vague
collision or necessitating evasive action by another driver
of a motor vehicle to avoid a collision
is convicted of four or more violations occurring at the
Maryland
same time or three violations with one of the offenses
specific
being exceeding the speed limit by at least 30 mph.
creates the offense of road rage for any person who
Illinois
intentionally drives a vehicle, with malice, in such a
vague
manner as to endanger the safety or property of another
when the violation results in great bodily harm or
Illinois
specific
disfigurement to another and is a class 4 felony
operates a vehicle carelessly or heedlessly in disregard
for the rights of others, in a manner that endangers or is
Illinois
vague
likely to endanger any property or person, or committing
three or more traffic offenses
operating a vehicle in a contentious or antagonistic
Hawaii
manner that endangers the safety of another or of
vague
property
operating a vehicle while either the driver or a passenger
is brandishing a firearm, or any object similar in
Hawaii
specific
appearance, in such a manner as to reasonably induce
fear in the mind of another
operates a vehicle with a willful and wanton disregard for
Hawaii
vague
the life, limb or property of another
driving in a manner that evidences a pattern of dangerous
conduct contributing to the likelihood of a collision or
Connecticut
vague
necessitating evasive action by another operator of a
motor vehicle to avoid a collision.
Connecticut
driving recklessly
vague
Connecticut
failing to stop when directed by a police officer
specific
Drivers could be charged with aggressive driving if they
are cited for a combination of any three of the following
charges:
• using excessive speed
Arizona
vague
• driving recklessly
• changing lanes erratically
• being an immediate hazard to another person or
vehicle.
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Drivers could be charged with aggressive driving if they
are cited for a combination of any three of the following
charges:
• committing two or more listed offenses that
include failing to obey a traffic control device
• passing on the right or on the shoulder
• tailgating or following too closely
Arizona
• failing to signal lane changes or to change lane
Specific
properly
• failing to yield the right-of-way
• running a red light or stop sign
• driving over the “gore” area entering or exiting
a highway
• passing a vehicle on the right by traveling off
the pavement
An aggressive driver is anyone who operates a motor
vehicle in an offensive, hostile or belligerent manner,
New Jersey
vague
thereby creating an unsafe environment for the remainder
of the motoring public.
The aggressive driver is identified through the following
violations of traffic regulations:
• Speeding (breaking the speed limit)
New Jersey
• Following Too Close (less than safe distance)
specific
• Driving While Intoxicated
• Disregard Of Traffic Signs and Signals
• Driving While Suspended
The aggressive driver is identified through the following
violations of traffic regulations:
New Jersey
• Unsafe Lane Change
vague
• Reckless, Careless or Inattentive Driving
• Improper Passing
Transportation Review: Aggressive Driving, Anne Teigen, National Conference of State Legislatures,
February 2007.
http://www.ncsl.org/print/transportation/aggressivedriving07.pdf
Pages 6 to 9 of this document include a chart similar to those shown above, with information on definitions and
penalties for 12 states.
NHTSA Summary Table on Aggressive Driving Laws, January 2001
http://www.nhtsa.dot.gov/people/injury/enforce/speedlaws501/summtable_aggressive.htm
This Web site includes a similar chart as well, with specific legal language and penalties for six states.
Tracking Recent Legislation
NHTSA Safety Legislation Database, 2009
http://www.ncsl.org/programs/transportation/trafsafdb.htm
This database is a useful tool for keeping track of current and pending traffic safety legislation. Information can be
tracked by state and topic, including aggressive driving. The most recent aggressive driving legislation was passed
in 2007 by Nevada and Utah. Many other bills are currently pending for Florida, Massachusetts, Michigan,
Minnesota, New Jersey, New York, Ohio, Pennsylvania and Tennessee.
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Effectiveness of Aggressive Driving Laws
“How Useful is the New Aggressive Driving Legislation?” Victor E. Flango and Ann L. Keith, Court Review,
Winter 2004
http://aja.ncsc.dni.us/courtrv/cr40_3and4/CR40-3FlangoKeith.pdf
This article assesses the experiences of states that have aggressive driving laws, and includes a comparison chart
(page 2 of the PDF) of driving statutes by state. The authors surveyed four states with aggressive driving laws and
the found that three of these states do not frequently issue citations. Although the remaining state, Florida, has a
significant number of aggressive driving violations, the violations do not carry a separate penalty. Of respondents
in all four states, 85 percent of law enforcement had never written a citation for aggressive driving, 90
percent of prosecutors had never or rarely charged a case, and 98 percent of judges had never or rarely
presided over a case. The most common causes of this lack of enforcement seem to be that reckless driving is
easier to prove and that the differences between reckless and aggressive driving are not clear. Asked if changes
could be made to increase the use of aggressive driving laws, most respondents said no: 62 percent of law
enforcement officers, 58 percent of prosecutors, and 75 percent of judges. Based on these results, the authors make
three recommendations:
1. Remove “intent” as an element of proof for aggressive driving.
2. Propose more severe penalties for aggressive driving.
3. Add an “aggressive driving” tag to other traffic offenses to permit enhancing the existing penalties and to
track the incidence of aggressive driving for statistical purposes that may lead to changes in legislation.
Aggressive Driving and the Law: A Symposium, NHTSA, May 1999
http://www.nhtsa.dot.gov/people/injury/aggressive/Symposium/introduction.html
On January 22-23, 1999, the National Highway Traffic Safety Administration and the Federal Highway
Administration brought together an array of public safety, legal and adjudication representatives to discuss the
problems associated with aggressive driving. Participants included prosecutors, district court judges, law
enforcement and emergency personnel, district and state’s attorneys, criminal defense attorneys, safety advocates
and activists, researchers, and government policy and state public safety personnel.
The symposium sought to derive action steps toward solving the problem of aggressive driving as approached from
six different perspectives: (1) statutory approaches, (2) applied technology, (3) charging decisions, (4) sentencing
strategies, (5) community leadership, and (6) enforcement strategies. These six categories served as topic areas for
framing participant discussions and resulting recommendations developed in breakout sessions.
This conference led to the development of the National Aggressive Driving Guide: A Criminal Justice Approach,
published in September 2001 (see
http://www.nhtsa.dot.gov/people/injury/enforce/DOT%20Aggress%20Action/index.htm ). This guide is meant to be
a planning tool for states, and includes statutory strategies that state legislatures can tailor to their own uses.
The guide recommends that multiple violations occurring together or in rapid succession be the key to defining
aggressive driving, and recommends that the following model statute text be used to improve states’ reckless driving
statutes (see http://www.nhtsa.dot.gov/people/injury/enforce/DOT%20Aggress%20Action/guide.htm ):
a. A person who operates any motor vehicle with a willful or wanton disregard for the safety of persons or
property commits the offense of reckless driving. “Willful or wanton” means the deliberate, conscious
indifference to the safety of persons or property. Proof of evil or malicious intent is not an element of
reckless driving.
b. Upon the trial of any civil or criminal action or proceeding stemming from acts alleged to have been
committed by any person operating a motor vehicle, proof that in the course of a continuous driving
episode, such person committed three moving violations, either alone or in combination with one
another, shall give rise to an inference that the vehicle was being operated with a willful and wanton
disregard for the safety of persons or property. Such inference shall not be conclusive, but shall be
considered along with all other evidence in determining whether a violation occurred.
c. All persons convicted of reckless driving shall be guilty of a misdemeanor, except as provided under
subsection (d), which follows.
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d. All persons convicted of committing a violation of subsection (a) above shall be guilty of aggravated
reckless driving if the violation results in injury or permanent disability or disfigurement of another person.
Aggravated reckless driving is a felony.
General Resources on Aggressive Driving
Many of these resources address both the definition and prevalence of aggressive driving; text relevant to these
topics is summarized or excerpted within each citation.
Aggressive Driving: Research Update, AAA Foundation for Traffic Safety, April 2009.
http://www.aaafoundation.org/pdf/AggressiveDrivingResearchUpdate2009.pdf
This paper reviews published scientific literature on aggressive driving; discusses various definitions of aggressive
driving; cites several specific behaviors that are typically associated with aggressive driving; and summarizes past
research on the individuals or groups most likely to behave aggressively.
Prevalence: This paper reviews published scientific literature on aggressive driving; discusses various
definitions of aggressive driving; cites several specific behaviors that are typically associated with aggressive
driving; and summarizes past research on the individuals or groups most likely to behave aggressively. It is
important to note that the data in this report, rather than applying a strict definition of aggressive driving,
quantifies the number of fatal crashes in which one or more driver actions typically associated with
aggressive driving were reported. 56 percent of fatal crashes from 2003 through 2007 were found to meet
this criterion. More detailed results can be found on pages 5-9.
Definitions: From pages 2-3, this report gives various definitions of aggressive driving by the NHTSA and
various researchers:
1. Tasca (2000, summarized below): “A driving behavior is aggressive if it is deliberate, likely to
increase the risk of collision and is motivated by impatience, annoyance, hostility, and/or an attempt
to save time”; behaviors include tailgating, weaving in and out of traffic, failure to yield the right of
way to other road users, preventing other drivers from passing, driving at speeds “far in excess of the
norm,” running stop signs or red lights, and several others.
2. NHTSA: “driving actions that markedly exceed the norms of safe driving behavior and that directly
affect other road users by placing them in unnecessary danger” and (for police) “when individuals
commit a combination of moving traffic offenses so as to endanger other persons or property.”
3. AAA: “We contend that any unsafe driving behavior that is performed deliberately and with ill
intention or disregard for safety constitutes aggressive driving.”
This report also distinguishes between:
• Aggressive Driving: Behaviors (speeding, tailgating, traffic violations, etc.)
• Road rage: Intent to cause physical harm
Aggressive Driving: A Literature Review, P. Ulleberg, Transportoekonomisk Institutt, April 2004.
Abstract: http://ntlsearch.bts.gov/tris/record/tris/00986832.html
The report presents a review of studies concerning aggressive driving behavior. The results of the review suggest
that driving behavior which can be labeled as “aggressive” is associated with increased accident risk.
A Guide for Addressing Aggressive-Driving Collisions, NCHRP Report 500, Volume 1, 2003.
http://safety.transportation.org/htmlguides/AggDrvr/assets/ADguide.pdf
This guide defines aggressive driving as “operating a motor vehicle in a selfish, pushy, or impatient manner, often
unsafely, that directly affects other drivers.” As part of the NCHRP series Guidance for Implementation of the
AASHTO Strategic Highway Safety Plan, the guide provides strategies that can be employed to reduce the number of
crashes due to aggressive driving behavior.
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A Web version of the guide is available at http://safety.transportation.org/htmlguides/AggDrvr/ . It includes links to
Appendices that are not part of the PDF version, including Appendix 6:
Appendix 6: Toward Developing Strategies to Control Aggressive Driving: An Introduction,
Richard I. Wark, Roy E. Lucke, and Richard A. Raub, June 2002.
http://safety.transportation.org/htmlguides/AggDrvr/app06.htm
This document details strategies that operating agencies can use to address aggressive driving, and includes
sections on developing a definition for aggressive driving and instituting deterrence programs.
Prevalence: According to a NHTSA survey on aggressive driving attitudes and behaviors, more than 60
percent of drivers see unsafe driving by others, including speeding, as a major personal threat to
themselves and their families. More than half admitted to driving aggressively on occasion. This
document suggests that congestion is a major cause of road rage, and includes an extensive
annotated bibliography.
Definition: An NCHRP workshop group suggested making the concept of aggressive driving
operationally measurable by specifying behaviors:
• Driving, or attempting to drive, at a speed different from the prevailing speed and affecting other
drivers by the following series of actions:
o Maneuvers which cause other drivers to react or take evasive action
o Flashing lights or blowing the horn
o Following too closely
o Preventing faster drivers from passing
• Verbal or nonverbal expressions of anger aimed at other drivers when designed to encourage
retaliation on the part of other drivers.
• Deliberately ignoring traffic controls, usually demonstrated by increasing speed or failing to
slow for the controls.
• Driving in a way that attempts to gain an advantage over other drivers; e.g., appears to be taking
an unfair advantage, breaking notions of equity (e.g., ramp meter violations, shoulder riding).
“Risky, Aggressive, or Emotional Driving: Addressing the Need for Consistent Communication in Research,”
C. S. Dulla and E. S. Geller, Journal of Safety Research Vol. 34 No. 5, 2003: 559-566.
Abstract: http://ntlsearch.bts.gov/tris/record/tris/00969607.html
This article seeks to establish a standardized, unambiguous, operational definition of aggressive driving. The
authors suggest that the term “road rage” be eliminated from research, as it has been used inconsistently and has
little probability of being clarified and applied consistently. Instead, driving behaviors that endanger or have the
potential to endanger others should be considered as lying on a behavioral spectrum of dangerous driving. Three
dimensions of dangerous driving are delineated: 1) intentional acts of aggression toward others, 2) negative
emotions experienced while driving, and 3) risk-taking.
Bullying, Intimidation, Abuse and Assault on the Road—Selected Australasian Research and Comment on ‘Road
Rage’ and Aggressive Driving, STAYSAFE 58, edited by I.J. Faulks, December 2002. Sixteenth report of the Joint
Standing Committee on Road Safety of the 52nd Parliament, Parliament of New South Wales, Australia.
See Appendix A .
This 400-page compendium provides the full text of more than 20 studies covering research, legislation, policing,
cultural issues, and commentary on aggressive driving. It includes a 2002 analysis of crash statistics and driver
behaviors published by AAMI, an Australian insurance agency (see page 413 of this TSR).
We were contacted by Ian Faulks, editor of the report, who provided a synopsis of the graded aggressive driving
laws in New South Wales, which were enacted after the report was published:
• Menacing driving: Previous existing offense under the road transport legislation—the basic offense.
• Menacing driving with intent to menace: New offense under the road transport legislation. More serious,
as actions are manifestly intentional. Sustained sequence of behavior such as chasing, repeated driving or
swerving at someone.
• Predatory driving: New offense under the crimes legislation. Intentional action intended to cause harm or
significant fear.
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Faulks adds, “If a crash occurs, or harm to a person, then general road transport and crimes offenses are used rather
than the aggressive driving offenses (but the aggressive driving offenses are typically charged as well).”
Contact: Ian Faulks, former director of Staysafe Committee, safetyandpolicy@optusnet.com.au ;
Phone: +61 2 9487 2727
For more information: Staysafe Committee (Road Safety), New South Wales Parliament,
http://www.parliament.nsw.gov.au/Prod/parlment/committee.nsf/0/1A5E1DF230CB6A1F4A2563E000050584
“A Review of the Literature on Aggressive Driving Research,” Leo Tasca, Aggressive Driving Issues
Conference, 2000
http://www.aggressive.drivers.com/papers/tasca/tasca.pdf
One of the most frequently cited sources in the aggressive driving literature, this literature review “suggests that a
more precise definition of aggressive driving would focus on deliberate and willful driving behaviors that while not
intended to physically harm another road user show disregard for their safety and well-being.”
Prevalence: This review notes that no systematic observational studies of actual aggressive driving behavior on
highways are available—most studies involve surveys of the driving public relying on self-reported behaviors,
or contrived situations designed to provoke aggressive driving. However, the available data from public
opinion surveys suggests that many people believe aggressive driving to be on the rise. The Steel Alliance-
Canada Safety Council survey [2000] indicates that 73 percent of Ontario respondents believe aggressive
driving is increasing, while only 22 percent believe the amount of aggressive driving is unchanged. Further,
33 percent of the respondents in a NHTSA survey [1998] reported they felt driving was more dangerous than it
was in the year preceding the survey. (See pages 11-12 of the PDF.)
Definition: This study also reviews aggressive driving definitions by AAA, NHSTA and others, and suggests
that “road rage” be viewed as a criminal behavior addressed by existing criminal statutes, while aggressive
driving be given a more precise definition as follows: “A driving behavior is aggressive if it is deliberate,
likely to increase the risk of collision and is motivated by impatience, annoyance, hostility and/or an
attempt to save time.” Specified behaviors include tailgating, weaving, failure to yield, and many others.
These behaviors were identified in a 2000 survey by the Canada Safety Council of 1,008 Canadian residents
concerning what driving behaviors they considered aggressive. (See pages 1-2 of the PDF.)
Aggressive Driving Enforcement: Strategies for Implementing Best Practices, NHTSA, January 2000
http://www.nhtsa.dot.gov/people/injury/enforce/aggressdrivers/aggenforce/toc.html
This guide was designed by NHTSA to provide step-by-step assistance to law enforcement personnel to develop an
aggressive driving enforcement program.
Prevalence: In 1998, “the National Highway Traffic Safety Administration (NHTSA) published a telephone
survey of 6,000 drivers, 16 years and older, who discussed their experiences, beliefs and behaviors regarding
speeding and unsafe driving, including aggressive driving. More than 60 percent of the drivers interviewed
believe that unsafe driving by others is a major personal threat to them and their families. Three out of
four drivers feel that doing something about unsafe driving is very important.” NHTSA claims that there is an
increase in the prevalence of aggressive driving caused by an increase in congestion (the number of
registered vehicles rose by 19 percent from 1985 to 1995) over a period of time in which the number of
enforcement officers has decreased; see the chart on this page:
http://www.nhtsa.dot.gov/people/injury/enforce/aggressdrivers/aggenforce/introduction.html
Definition: “The National Highway Traffic Safety Administration (NHTSA) defines aggressive driving as
‘when individuals commit a combination of moving traffic offenses so as to endanger other persons or
property.’ Some other communities define aggressive driving as ‘the operation of a motor vehicle involving
three or more moving violations as part of a single continuous sequence of driving acts, which is likely to
endanger any person or property.’” See
http://www.nhtsa.dot.gov/people/injury/enforce/aggressdrivers/aggenforce/define.html .
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Distinction from Road Rage: “Road rage differs from aggressive driving. It is a criminal offense and is ‘an
assault with a motor vehicle or other dangerous weapon by the operator or passenger(s) of one motor vehicle
on the operator or passenger(s) of another motor vehicle or is caused by an incident that occurred on a
roadway.’” See http://www.nhtsa.dot.gov/people/injury/enforce/aggressdrivers/aggenforce/define.html .
This guide also includes examples of aggressive driving enforcement programs in various states.
Aggressive Driving: Background and Overview Report, National Conference of State Legislatures; Environment,
Energy and Transportation Program; January 2000
http://www.ncsl.org/programs/transportation/aggrdriv.htm
This report gives a comprehensive overview of issues related to aggressive driving—including definitions, law
enforcement efforts, and legislative initiatives.
Prevalence: A 1998 NHTSA survey of 6,000 drivers indicated that 33 percent felt driving was more dangerous
than in the year before, and 62 percent said the behavior of another driver had been a threat to them in the last
year.
A 1998 New York study showed that most drivers think aggressive driving is a problem, and 29 percent see it
every day. According to a AAA Foundation for Traffic Safety study, incidents of aggressive driving increased
by 7 percent every year between 1990 and 1996, as reported in police records and newspaper articles. See
http://www.ncsl.org/programs/transportation/aggrdriv.htm#arch .
Definition: “A recent report prepared for NHTSA, from aggressive driving focus groups with legal and
adjudication staff, discussed definitions. Participants in the groups, which included judges, prosecutors,
defense attorneys and law enforcement personnel, generally agreed that aggressive driving is a sequence of
traffic violations that endanger others.” See http://www.ncsl.org/programs/transportation/aggrdriv.htm#fin .
Legal History: In 1997, Maryland and Virginia were the first states to propose specific penalties for aggressive
driving. In 1998, Arizona was the first state to pass a law creating a specific aggressive driving offense.
Nevada and Delaware followed in 1999. Nine states introduced 26 bills in 1999. See
http://www.ncsl.org/programs/transportation/aggrdriv.htm#leg .
Are Road Rage and Aggressive Driving Overhyped?
“Aggressive Driving: A Survey of Attitudes, Opinions and Behaviors,” Ward Vanlaar, Herb Simpson, Dan
Mayhew, and Robyn Robertson, Journal of Safety Research Vol. 39 No. 4, 2008: 375-381.
Abstract: http://www.sciencedirect.com/science/article/B6V6F-4T3KNJJ-1/2/ad4e795f7f04330c24bd033b25caf817
A public opinion poll of 1,201 Canadian drivers found that a “considerable percentage” of drivers admitted to
aggressive driving. The authors conclude that “When gauging people’s attitudes, opinions, and behaviors, it
becomes clear that aggressive driving is a considerable problem.”
Transportation Review: Aggressive Driving, Anne Teigen, National Conference of State Legislatures, February
2007.
http://www.ncsl.org/print/transportation/aggressivedriving07.pdf
This review presents state legislative action regarding aggressive driving, discusses the effectiveness of state
enforcement programs, and lists federal action regarding aggressive driving. Cited research includes a study (also
mentioned elsewhere in this TSR) that reviewed police and newspaper accounts of aggressive driving from 1990 to
1996. The study found 10,037 incidents of violent, aggressive driving resulting in at least 218 fatalities and another
12,610 injuries.
The review also cites aggressive driving data from Delaware: “In 2003, Delaware listed aggressive driving as a
contributing factor in 53 percent of the 127 fatal motor vehicle crashes that year. Delaware estimates that on
average, acts of aggressive driving are involved in 43 percent of all traffic crashes in the state annually.”
Pages 6 to 9 of this document provide a table of aggressive driving laws in 12 states.
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“Is Road Rage Increasing? Results of a Repeated Survey,” Reginald G. Smart, Robert E. Mann, Jinhui Zhao and
Gina Stoduto, Journal of Safety Research Vol. 36 No. 2, 2005: 195-201.
Abstract: http://ntlsearch.bts.gov/tris/record/tris/01000927.html
Abstract: “This paper reports on trends in road rage victimization and perpetration based on repeated cross-sectional
telephone surveys of Ontario adults in 2001, 2002 and 2003. Logistic regression analyses examined differences
between years in road rage victimization and perpetration compared with the previous year, controlling for
demographic characteristics. Results showed that the prevalence of any road rage victimization in the previous year
decreased significantly from 47.5% in 2001 to 40.6% in 2003, while prevalence of any road rage perpetration
remained stable (31.0% to 33.6%). Logistic regression analyses revealed that the odds of experiencing any road
rage victimization was 33% higher in 2001, and 30% higher in 2002, than in 2003.”
“Is Road Rage a Serious Traffic Problem?” R. G. Smart, R. E. Mann, Traffic Injury Prevention Vol. 3 No. 3,
September 2002: 183-189.
Abstract: http://ntlsearch.bts.gov/tris/record/tris/00934335.html
This paper analyzed current road rage research with a view toward assessing the evidence on several questions, such
as: what are the definitions employed; is road rage increasing; is road rage related to aggressive or rage behavior
generally; is road rage related to alcohol and drug use, or to various environmental problems such as overcrowding
and congestion; and what is missing in road rage research and what new research is most needed?
“American ‘Road Rage’: A Scary and Tangled Cultural-Legal Pastiche,” R. F. Blomquist, Nebraska Law
Review Vol. 80 No. 1, 2001: 17-63.
Abstract: http://ntlsearch.bts.gov/tris/record/tris/00935702.html
This paper presents a cultural, legal and policy perspective on the implications of the evolving use of road rage
parlance over the last 10 years, focusing on providing a better understanding of the legal perspective of this term and
its ramifications.
Road Rage and Aggressive Driving: Steering Clear of Highway Warfare, Leon James and Diane Nahl, 2000.
http://www.amazon.com/Road-Rage-Aggressive-Driving-Steering/dp/1573928461
Four chapters of this book address “conflict mentality,” considering whether “road rage” is a real phenomenon or
the creation of a media thirsty for drama. The book also addresses the manifestation of road rage worldwide, and
road rage as a symptom of the expanding “age of rage.”
“Road Rage—Media Hype or Serious Road Safety Issue?” Barry J. Elliot, Third International Conference on
Injury Prevention and Control, May 1999.
http://www.drivers.com/article/165/
The paper examines the nature and extent of the behaviors labeled “road rage” in the media. It argues that the
terminology “road rage” should not be used and that major, serious forms of “road rage” should be regarded
as violence and assault. An excerpt: “Aggressive behaviors labeled as ‘road rage’ are often a result of bad driving
habits on the part of at least one of the parties involved. Behaviors subsumed under the heading of ‘road rage’
only rarely lead to injury. ‘Road violence,’ on the other hand, is a criminal matter and does not justify any
diversion of road safety resources to the problem.”
“Concerns About Aggressive Driving Mount in Beltway Survey,” A. Karr, Traffic Safety Vol. 98 N. 5,
September 8, 1998.
Abstract: http://ntlsearch.bts.gov/tris/record/tris/00754706.html
Abstract: “Drivers’ concerns about safety hazards posed by other drivers’ aggressive behavior increased sharply
over 3 years, according to a 1997 NHTSA survey of drivers who use the Washington, D.C., Capital Beltway. The
results show aggressive driving as the top concern of “general” motorists interviewed. Eight focus groups were
interviewed: three groups of general drivers, three groups of commercial drivers, and two groups of aggressive
drivers. Fully 75% of the aggressive drivers said they always or often compete with other cars in traffic jams,
while none of the general-group participants said they do so that frequently. The majority of aggressive drivers
blame unsafe driving on others while admitting that they typically travel above the posted speed limits.”
“Road Rage Versus Reality: A Media Coinage That Rests More on the Infectious Appeal of Alliteration Than
on the Weight of Evidence,” Michael Fumento, Atlantic Monthly, 1998: 12-17.
http://www.theatlantic.com/issues/98aug/roadrage.htm
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The author states that no data support the existence of road rage as an epidemic, or even as a growing phenomenon.
He challenges the often-cited 1996 study by the AAA Foundation for Traffic Safety:
The study has numerous problems. Consider that the 218 deaths Mizell claimed were directly attributable to
aggressive driving occurred in a period during which 290,000 people died in traffic accidents. He identified
12,610 people whose injuries were attributable to aggressive driving out of a total of 23 million people injured
by vehicles. And the survey was hardly scientific. Rather, Mizell simply drew on stories from about thirty
newspapers, reports from sixteen police departments, and insurance-company claim reports. He didn't even
demonstrate that the changes in his numbers from year to year were statistically significant. Couldn't an
increase in the number of incidents reported simply reflect increased awareness of and publicity for aggressive
driving, along with an explosion in the use of the term “road rage”? Mizell essentially dismissed this idea both
when I interviewed him recently (“We would have picked up on this”) and in his report, where he called the
influence of such factors “almost certainly not significant.”
The author cites declining accident, fatality, and injury rates as evidence against the assertion that aggressive driving
is a growing epidemic.
“The Road Rage Epidemic: Hype or Reality?” Driver/Education Vol. 7 No. 3, Summer 1997: 1-2.
http://www.drivers.com/article/168/
This article states that road rage is a massive problem, and one that is getting worse as traffic becomes more intense.
However, it should not distract the traffic safety community from the real issue of unsafe driving and crash rates.
While a problem group of drivers may cause crashes out of proportion to their numbers, crashes generally occur
because of a combination of driver inattentiveness and improper lookout. Although road rage may be a
convenient way to piggyback driving issues into the media, treating the symptoms of traffic problems will not
solve the underlying causes: drivers who are ill-equipped to deal with the modern automobile, on the modern road,
in a skillful and mature manner.
Aggressive Driving: Three Studies, Louis Mizell, Matthew Joint and Dominic Connell, AAA Foundation for Traffic
Safety, March 1997
http://www.aaafoundation.org/resources/index.cfm?button=agdrtext
This page provides highlights from three papers that address various aspects of aggressive driving. Two papers cite
studies done in the U.K., while the third gives details on a 1996 AAA study that is frequently cited in other
aggressive driving literature. In that study, researchers identified 10,037 incidents of “aggressive driving” from 1990
to 1996 in articles in 30 major newspapers, reports from 16 police departments, and insurance company claim
reports. These incidents killed 218 people. See
http://www.aaafoundation.org/resources/index.cfm?button=agdrtext#1B .
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BULLYING, INTIMIDATION, ABUSE AND
ASSAULT ON THE ROAD - SELECTED
AUSTRALASIAN RESEARCH AND COMMENT
ON ‘ROAD RAGE’ AND AGGRESSIVE DRIVING
ISBN 0 7310 5123 1
ISSN 0811-4005
Report No. 18/52
December 2002

STAYSAFE 58
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MEMBERS OF THE
STAYSAFE COMMITTEE
Mr Grant McBride, M.P. (Chairman), Member for The Entrance
The Hon. Ian West, M.L.C. (Vice Chairman)
Mr John Bartlett M.P., Member for Port Stephens
Mr David Campbell M.P., Member for Keira
Mr Kevin Greene M.P., Member for Georges River
Mr Russell Smith M.P., Member for Bega and Opposition Whip
Mr Thomas George M.P., Member for Lismore
The Hon. John Jobling, M.L.C., Opposition Whip
The Hon. John Tingle, M.L.C.
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STAFF OF THE STAYSAFE COMMITTEE
Director of the STAYSAFE Committee Mr Ian Faulks
Project Officer
Ms Cheryl Samuels
Committee Officer
Ms Jodie Young
Assistant Committee Officer
Ms Susan Tanzer
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CHAIRMAN’S FOREWORD
Grant McBride MP, Member for The Entrance
Chairman, STAYSAFE
Joint Standing Committee on Road Safety
This report arises from the STAYSAFE Committee’s investigative report into the
recent media and community concern about the phenomenon of ‘road rage’.
During the course of the STAYSAFE Committee’s inquiry into aggressive and
intimidatory and threatening behaviour by drivers towards other road users, a large
number of research and review papers and documents were gathered by the
Committee. A considerable number of these papers and documents were either
unknown or little known to most road safety workers. Some of the papers and
documents had remained unpublished for a variety of reasons, or if published had
either not received wide dissemination or had been issued many years ago and were
largely forgotten and uncited by more recent road safety workers.
The STAYSAFE Committee requested its Director, Mr Ian Faulks, to edit a
compilation of the papers and documents addressing issues associated with the
actions of drivers in obstructing, harassing, humiliating and threatening other road
users.
The STAYSAFE Committee hopes that this compilation of papers and other
documents relating to the phenomenon of ‘road rage’ will assist further research and
policy formulation to address risky and unsafe actions by drivers on New South
Wales roads.
Acknowledgments
A significant aspect of the STAYSAFE Committee’s operation is the bipartisan
manner in which the Committee members conduct their inquiries and deliberations. I
am grateful for the hard work of my colleagues, be they Government Members,
Opposition Members, or from the cross bench.
In the preparation of this report, the STAYSAFE Committee has been ably served by
its staff, in particular, the Director, Mr Ian Faulks, who selected and edited the papers
for inclusion. Dr Paul Adams, past Committee Officer, also assisted in the editing of
the papers included in this report.
I commend this report to Parliament.
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CONTENTS
Members of the STAYSAFE Committee
3
Chairman’s Foreword
5
Grey, E., Triggs, T. and Haworth, N.
9-83
Driver aggression: The role of personality, social
Characteristics, risk and motivation.
James, M.
84-86
Road rage
STAYSAFE Committee
87-100
Aggressive and intimidatory driving.
Wright, P.G., Gaulton, P.E. and Miller, I.
101-106
Road rage: An exploratory study.
Mooren, L.
107-120
Road trauma—An act of violence?
Gray, S.
121-124
Road rage: A hot issue or just lukewarm?
Scrinis, G.
125-126
The anatomy of road rage—Aggressive driver behaviour may
well be caused by the car itself.
Bay Street Communications
127-144
Aggressive driving/Young drivers: Road safety
campaign literature review.
Purdon Associates Pty Ltd..
145-152
Aggressive driving focus group discussions.
Purdon Associates Pty Ltd. and Bay Street Communications
153-169
Road safety campaign evaluation report:
‘Let’s stop driving people mad’.
Anderson, R., Shaw, P. & Stuart, E.
170-172
The ‘Let’s Stop Driving People Mad’ campaign: Can you reduce
aggressive driving?
Elliot & Shanahan Research
173-201
An examination of the nature and extent of ‘road rage’
—A discussion paper.
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Harding, R., Morgan, F. Indermaur, D., Ferrante, A. and Blagg, H.
202-219
Road rage and the epidemiology of violence: Something old,
something new.
Indermaur, D.
220-230
Preventing driving related violence
Brewer, A.
231-246
Road rage: What, who, when, where and how.
Butler-Bowden, E.
247-255
Road hogs to road rage.
Hatfield, J. and Job, R.F.S.
256-261
‘Road rage’: Methods for reducing aggression on the road.
Elliott, B.
262-271
‘Road rage’: Media hype or serious road safety issue?
Fraine, G., Smith, S. and Zinkiewicz, L.
272-279
The private car: A home on the road?
Lupton, D.
280-291
Monsters in metal cocoons: ‘Road rage’ and cyborg bodies
Lupton, D.
292-301
Constructing ‘road rage’ as news: An analysis of two Australian
newspapers.
Lupton, D.
302-314
Road rage: Drivers’ understandings and experiences
Sanders, S.
315-363
Aggression and violence associated with motor vehicle use
Redshaw, S.
364-371
Can speeding be justified?
Mayhew, C. and Quinlan, M.
372-380
Occupational violence in long distance road transport:
A study of of 300 Australian truck drivers
Kelly, H.
381-398
Rage on our roads
AAMI
399-407
2002 AAMI Crash Index
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DRIVER AGGRESSION: THE ROLE OF
PERSONALITY, SOCIAL CHARACTERISTICS,
RISK AND MOTIVATION
E.M. Grey, T.J. Triggs and N.L. Haworth
Monash University Accident Research Centre
SOURCE: Grey, E.M., Triggs, T.J. & Haworth,
N.L. (1989). Driver aggression: The role of
personality, social characteristics, risk and
motivation. Report CR 81. Canberra ACT:
Federal Office of Road Safety (FORS).
The report addresses the topic of aggression in driving, with a consideration of
a number of subject areas: theories of aggression; the definition of aggressive
behaviour in driving; measurements of aggression; extreme forms of driver
aggression; less extreme forms of driver aggression. The report’s conclusions
focus on society’s role in aggressive behaviour, strategies for coping with
aggression, including driver education and screening, and directions for future
research.
SUMMARY
This report addresses the topic of aggression in driving and related areas of research. A
range of different subject areas are reviewed including theories of aggression, factors
contributing to aggressive driving behaviour, the measurement of aggression, the
characteristics of driver groups at high risk of crash involvement, strategies for combating
aggression in driving and the identification of a number of research issues.
Approaches to the study of aggression
There are a number of different theoretical approaches to the study of aggression. However,
none are considered to be complete explanations but reflect the orientation and
requirements of the researchers who developed them. Biological theories consider
aggressive behaviour to be innate, although specific responses can be modified by
experience. In the psychoanalytic tradition, the frustration-aggression hypothesis proposes
that the origin of aggressive behaviour is to be found in external factors. Finally, social
learning approaches argue that aggression is a learned response through observation or
imitation of socially relevant others. Aggression is the result of the norms, rewards,
punishments and models to which individuals have been exposed. Although these three
approaches differ in the emphasis they place on the role of biological (genetic inheritance
and evolutionary) processes and experience (learning through exposure to environmental
factors), they generally assume that aggressive behaviour is the combined result of these
factors.
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Defining aggression in driving
Aggression can be defined as any behaviour directed at causing physical or mental injury.
However, as Bandura (1983) points out, the classification of an act as aggressive depends
on subjective judgements of intention and causality. For the purposes of this report, the
concept of intent is useful in discriminating between driving acts where the intent was to
cause harm and other driving acts which reveal a willingness to chance dangerous
outcomes in order to fulfil the driver’s motives. This latter situation necessarily encompasses
behaviour in which the driver may not intend to harm other road users and may not be aware
that significant risk is involved. Two definitions of aggression in driving are proposed which
encompass the range of possible aggressive behaviours. The first definition of aggression in
driving includes what would normally be classified as extreme behaviour. These are acts of
murder, suicide and wilful and malicious assaults (physical or psychological). The second
definition encompasses the concept of risk taking. This driving behaviour is aggressive in
appearance, but does not necessarily imply intent to cause harm, although it may
subsequently put other road users at risk.
The motives of drivers
The behaviour of the road user (of which aggression is one aspect) needs to be considered
within the framework of the social and psychological context in which it occurs. The view is
expressed that the road user’s behaviour is seen as reflecting a balance between personal
motives (for example, thrills, the desire for speed or position in the traffic stream) and the
subjective risk of crash involvement. Central to this view is the argument proposed by
Naatanen and Summala (1974, 1976) that drivers in general do not perceive any risk of
crash involvement. This lack of subjective risk of accident involvement allows drivers to fulfil
a variety of other needs. Another approach to the concept of subjective risk has different
implications for driver risk taking. This is the concept of risk homeostasis which argues that
road users always operate at the maximum level of risk that they are prepared to accept.
This theory assumes that the driver is aware of and desires the level of risk he or she is
taking. Other factors may also influence aggressive or risky behaviour. There is evidence
that stress and alcohol may influence aggressive behaviour. In contrast, however, there
appears to be relatively little information available with regard to the effects of other drugs
and disease on aggressive behaviour.
Methods of Measurement
For the most part, investigations of aggression in driving have focussed on the evaluation of
personality variables. A large number of studies have used psychometric tests in order to
measure or predict aggressive driving behaviour. Psychometric tests used in the
investigation of aggression in driving have included; projective techniques, objective
techniques, and psychiatric or more general interviews. The use of these tests is not without
serious problems with regard to their reliability and validity. Adequately standardised tests
employed in the correct way may provide useful information about an individual’s personal
characteristics, although it may be only qualitative in nature.
Methodological issues
Studies comparing driver characteristics and crash record have produced equivocal results.
While many studies claim to have distinguished between crash involved and crash free
drivers on the basis of particular personality or social traits, the majority of these findings
have not been validated. These differences in findings may be due to differing or inadequate
methodology. Methodological problems found in these studies include; inadequate control
for variation in exposure and hazard level, small sample sizes, use of inadequately
standardised tests, and failure to validate findings with different populations.
Extreme forms of driver aggression
There are a number of different dimensions to be considered when discussing aggression on
the road. These include how society views traffic offenders and the association between
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crash involvement and crime (including suicide and murder) in the community. The argument
is made that society for the most part regards people who break the law as deviants.
However, this attitude does not extend to people convicted of motor vehicle offences. A
number of researchers consider that these people are still regarded by society as law
abiding citizens whose behaviour is not only tolerated but excused. Researchers have
considered the idea that serious traffic offenders may be more likely to have criminal records
than non-offenders. This idea has been extrapolated to argue that in societies in which there
are high rates of violent crime there will also be high rates of deaths and injuries by motor
vehicle crash. The results of several studies suggest that there is a correlation between
rates of death or injury by motor vehicle crash and violent crime. However, due to
methodological problems, these results should be treated with great caution. Fatalities which
are the result of motor vehicle crashes are very rarely certified as suicides. Evidence
suggests that probably substantially less than five percent of all deaths by motor vehicle
crash are the result of suicide. In addition, while the characteristics of successful suicides
and those involved in fatal accidents were considerably more deviant than the general
population, greater deviancy was found in the suicide sample than in the crash sample.
Other reports of wilful acts of violence or malicious damage on the road directed against
other road users are rare although they do occur.
Less extreme forms of driver aggression
The concept of ‘accident proneness’ (as it is always referred to in the literature) has had a
major influence on the study of personality factors of crash-involved drivers. Early
investigations into personal factors and crashes originate at least in part from studies of
accident proneness. Accident proneness can be defined (very broadly) as a propensity to
have accidents. This propensity refers to one or more personality trait/s or type/s. The
concept has a number of problems and has generally fallen into disfavour as it has failed to
provide a means by which to predict individual accident involvement. While accident
proneness has for the most part been put aside, the research into aggression in driving
continues to embody the notion that some individuals by virtue of their personal
characteristics are more likely to be involved in accidents than others. Drivers at high risk of
crash involvement exhibit a broad range of personal and social characteristics. Certain
demographic features are associated with increased risk of being involved in a crash. These
include age less than 25, education of less than twelve years, being a semi-skilled or
unskilled worker, single marital status and low socioeconomic status. Within this population
of high risk drivers are a number of subgroups which include crash-repeating drivers, people
who drive under the influence of alcohol, young drivers (particularly young men) and possibly
the mentally ill. Personal factors which have been identified as associated with motor
vehicle crashes include generally high levels of aggression and hostility, competitiveness,
less concern for others, poor driving attitudes, driving for emotional release, impulsiveness
and risk taking. A background of social disruption and deviancy appears to be more
common amongst high crash and/or violation drivers. The potential value of research into
the personality and social characteristics of problem drivers lies in establishing effective
means of’ predicting crash reliability. However, while some consistency has been found in
these characteristics, there appears to be no single test or test battery by which individual
accident liability can be predicted.
The role of aggression in driving
The attention focussed on the role of aggression in driving and the personality
characteristics of repeated crash and conviction-involved drivers appears unwarranted given
the likely contribution of these factors to crash causation. The accurate identification of such
individuals is problematic. Furthermore, the effect of removing these individuals from the
driving population would appear to be comparatively small as they can be considered to
constitute only a small proportion of the driving population. Also, in general the composition
of the crash repeater group is not constant from year to year. The extent of the problem also
needs to be questioned. A study investigating the contribution of aggression to road crash
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statistics claims that of the human factors identified as being involved in crashes only 0.6
percent were identified as frustration or aggression and 1.6 percent as reckless driving
(Sabey and Staughton, 1975 cited in Hampson, 1984).
Concluding comments
There can be little doubt that there is a substantial learned component (at least in the ways
and situations in which aggression is expressed) to aggressive behaviour. The argument is
made that society as a whole determines the level of safety margins. Risk taking and
competitiveness can be considered, in part, to be encouraged by society.
Further understanding of the context in which aggressive driving takes place is required.
Possible strategies for coping with aggressive driving include; screening drivers and
modifying driver behaviour
(enforcement and driver education). However, attempts to
modify driver attitudes have been largely unsuccessful. Further research is required to
identify the reasons for the general lack of effectiveness of driver education and publicity
campaigns.
The study of risk taking and risk assessment by drivers may be a more productive line of
research ban attempting to identify aggressive personality traits. Greater understanding of
the contexts in which aggressive or risky driving takes place is required. The study of the
personality and social characteristics of crash involved drivers may not be productive as
these traits have been found to change with time, age and situation and cannot yet be used
to predict accurately the crash history of individual drivers.
Any further research investigating possible causal links between aggression and road traffic
crashes using psychometric testing needs to employ stricter methodological controls than
those used to date. Given the apparently small number of drivers involved repeatedly in
crashes and the inadequacy of the psychometric instruments available, it may be more
productive (in terms of countermeasures) to concentrate on other areas of research.
GENERAL INTRODUCTION
For the last twenty years, significant progress has been made in upgrading the safety
characteristics of both vehicles and the roadway environment. However, it is now
recognised that many of the easily implemented improvements on road safety resulting from
initiatives in these two areas have now been achieved. As a result, some road safety
practitioners are encouraging increased emphasis to issues relating on driver behaviour and
performance.
While road users are only one component in a complex interacting system, they
nevertheless determine to a very large degree the level of road safety that is achieved. The
personal attributes of drivers, along with their abilities and limitations, have a significant
effect on the number and type of crashes that occur. For example, it is known that young
males, as a group, are overrepresented in crash statistics.
One personal attribute frequently cited as a contributing factor to road crashes is aggression.
For example, eye witnesses will report that one vehicle appeared to be driven in an
aggressive or hostile manner. Statements concerning the aggressive tendencies of a
particular driver are to be heard in courts of law. The purpose of this report is primarily to
examine the construct of aggression and to review related topics.
Theories of aggression will be briefly reviewed in the report to illustrate the diversity of
approaches to the topic. This will provide a basis for examining issues concerning
aggression on the road. However, it can be generally said the more basic research in the
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area of aggression has had relatively little influence on considerations linking road safety
and aggression.
Aggression can be regarded as an expression of a driver’s motives, as a manifestation of
risk taking in a particular environment, as a more permanent personality factor, or as the
primary factor in some drivers experiencing repeated crashes (the so-called ‘accident prone’
driver). Because aggression on the road is closely related to the concepts of motives, risk
taking, personality, and accident proneness, these topics will also be reviewed in some
detail.
Investigators have observed that aggression can take a wide range of forms. Murder and
suicide on the road would represent the more extreme form of aggression, and these areas
are reviewed. Aggression in its less extreme forms has often been considered in terms of
the prediction of traffic crashes by psychological tests of individual characteristics or, less
frequently, by observations of behaviour on the road. The focus here is on studies
concerning personality or social factors, rather than tests of abilities such as information
processing. A number of deficiencies in this literature will be identified.
Crash producing factors associated with the topic of aggression and personal characteristics
will be discussed, including the role of alcohol, the young driver and the mentally ill. It is
interesting to note that much of the research in this field was conducted more than twenty
years ago. The relatively little research in recent times probably reflects the judgement of
many investigators that the identification of drivers likely to have crashes by such means is
not a fruitful approach. There appears to be a widespread belief that research in this pea will
probably not result in substantial and effective countermeasures Nevertheless, some
research topics can be identified that are deserving of attention, and these are discussed at
the conclusion of the report.
APPROACHES TO THE STUDY OF AGGRESSION
The range of definitions of the term aggression reflect the diversity of approaches which
have been developed to investigate the concept. None of these approaches can be
considered complete explanations of the phenomenon of aggression. However, each
appears to reflect a different aspect
(Barchas,
1981) depending on the needs of the
researchers who developed it. One of the difficulties in aggression research has been the
freedom with which it has been applied to both human and animal behaviour both in every
day usage and in research. As Brain (1981) notes, the concept of aggression as applied to
man:
may refer to an extremely diverse assortment of written, verbal and physical
phenomena.
have an element of value judgement. Whether an action is aggressive or a
reasonable action depending on the convictions of the observer.
include reactions generally considered to be products of complex interactions
between biological, environmental and experiential factors.
The area of aggression research is associated with an extremely large selection of papers
from such diverse areas of research as physiology, zoology, psychology and sociology and
has involved research into both animal and human aggression. This chapter is not intended
to provide an in-depth analysis of the various approaches to the study of aggression but will
briefly consider a number of distinct approaches to the study of aggression. In addition the
associated concepts’ of motivation and personality will be briefly considered.
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Theories of aggression
Biological approaches
Biological theories of aggression emphasise the innateness of the aggressive response
(Edmunds and Kendrick, 1980). The genetic material of a species is seen as the primary
determinant of a range of possible behaviours (including aggression) (Barchas, 1981). This
base may be modified by experience. This is not to imply that there are no differences in
patterns of aggressive behaviour between humans and animals particularly primates.
However, it is generally assumed that some similar principles of behaviour may be seen in
both groups. From an evolutionary perspective, emotions are one of the most important
traits to have developed in humans. In this perspective, emotions are regarded as having
evolved for specific functions
(Plutchik and Kellerman,
1980). Emotions are seen as
communicators from one animal to the next, providing information about the probability of
occurrence of a given behaviour. Emotions are viewed as being basically adaptive, helping
to organise the animal’s behaviour in a way which meets the demands of the environment.
Ethological theories A major biological approach to the study of aggression is that of the
classical ethologists
(those concerned with detailed observation of behaviour). Most
classical ethologists claim that aggression is in part a consequence of an organism’s
biological inheritance, making it subject to evolutionary pressures. Aggression is regarded
as fulfilling useful biological functions. However, some researchers make no claims
regarding the innateness of aggressive behaviour
(Brain,
1981). Ethological views of
aggression have been received pessimistically by some (Brain, 1981). Hinde (1978, cited in
Brain, 1981) notes that there is no dispute that aggressive behaviour has been selected as
an adaptive characteristic in a larger number of the higher species other than humans.
Hinde has argued for the survival value of aggressive behaviour. Lorenz (1966, cited in
Brain,
1981) has emphasised ‘the utility of aggression to social organisation in human
society’
(p.
616). Fibl-Eibesfeldt
(1971, cited in Brain,
1981) argues for the view that
aggression may have cohesive force in a society when one common enemy has been
identified. From the biological point of view, man can be seen as being
‘biologically
predisposed to behave in a fashion that can be label led as ?aggression? under defined
circumstances of experience and in the presence of particular environmental factors’ (Brain,
1981, p. 619). The majority of ethologists agree that situational and experiential factors are
important in the control of aggression. However, the degree to which aggression (in humans
particularly) is determined by genetic, physiological or learning factors is open to debate. A
debate which according to Brain is ‘inherently sterile’ (p. 619).
Psychoanalytic theory Another approach to the study of aggression is based on
psychoanalytic theory. Freud viewed aggression as a basic instinct or a fundamental need
or drive for aggressive behaviour (Barchas, 1981). Aggressive behaviour occurs when need
for aggression has built to such a level that it can no longer be contained. However, through
socialisation and resolution of developmental stages of growth, the aggressive drive can be
attached to more constructive behaviours (Barchas, 1981)
Drive theories: The frustration-aggression hypothesis
The general principles of the frustration-aggression hypothesis were developed from the
psychoanalytic tradition and the work of Freud (Dollard, Doob, Miller, Mowrer and Sears,
1939). However, in contrast to Freud, Dollard et al (1939) proposed that the origin of
aggressive behaviour was to be found in external factors (that is, accumulated frustrating
experiences) whereas Freud had postulated an internal (or instinctive) base for aggressive
behaviour. Initially, in the original statement of the frustration-aggression hypothesis (Dollard
et al, 1939), it was assumed that aggressive behaviour was always the consequence of
frustration. It was hypothesised that a one-to-one relationship existed between frustration
and aggression. Aggression was defined as ‘an act whose goal response is injury to an
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organism (or organism surrogate)’ Dollard et al, 1939, p. 11). Frustration was defined as
‘that condition which exists when a goal-response suffers interference’ (p. 11). The intensity
with which the frustration was experienced was seen to depend upon three factors. These
included the strength of the instigation to the frustrated response, the degree of interference
with the frustrated response, and the number of previous goal-response sequences
frustrated. Obviously, the stronger the feelings of frustration, the stronger the aggressive
response. This definition of aggression was later revised (Miller, 1941, cited in Kaufmann,
1965) to say that frustration produces an instigation to aggression. The instigation may or
may not be strong enough to provoke aggressive behaviour. However, when aggression
has been elicited, the organism will be instigated to attack an opponent. Berkowitz (1962,
1981) subsequently argued that an organism has a tendency to continue an activity until its
goal has been reached. Inability to achieve this goal causes frustration. Catharsis (as
Berkowitz terms it) occurs when and because the aggressor achieves his or her aggressive
goal. Contrary to the arguments of Dollard et a] (1939), Berkowitz (1981) argues that the
occurrence of aggressive behaviour (or the achievement of an aggressive goal) would
decrease only the aggressive instigation that had provoked the behaviour and not reduce
accumulated instigations that are the result of previous frustrations. Berkowitz (1981) notes
that it is not possible to say that only one type of aggression exists or that there is only one
sort of aggressive goal. He goes on to argue that it is worthwhile to differentiate between
hostile and instrumental aggression. In hostile aggression the goal is to injure the object of
the attack, whereas in instrumental aggression the primary goal of aggressive behaviour is
to reach a goal beyond causing injury to the victim of the attack, such as domination, access
to resources and so on. It could be hypothesised that much of the aggression’ observed on
the road would correspond to this second type.
Social learning theories
Social learning theorists argue that aggression is not due to instinct or drive, but is the result
of the norms, rewards, punishment and models to which individuals have been exposed
(Bandura,
1983).
Aggression is therefore viewed as a learned response, through
observation or imitation of socially relevant others
(Barchas,
1981). The more often
aggressive behaviour is reinforced the more likely it is to occur again. For example values
which indicate that ‘to be a man, sometimes you have to stand and fight’. If parents punish
children for aggressive behaviour, such behaviour may soon become inhibited in the
presence of the parents, however, the imitative response will be strongly learned.
Aggressive behaviour would then be expected to occur in situations in which the parent is
not present. Physically punishing children for aggressive behaviour may effectively act as a
model for aggressive behaviour.
Biological mechanisms set limits on the types of aggressive behaviours that can develop and
influence the rate of learning (Randura, 1983). In the social learning view, individuals are
understood to be endowed with neurophysiological mechanisms which allow them to behave
in an aggressive way. However, the elicitation of aggressive behaviour depends on the
occurrence of appropriate stimulation and is largely under cognitive control (Bandura, 1983).
Thus, the actual form the aggressive behaviour will take, the frequency of its occurrence and
the circumstances in which it arises will depend on complex social learning factors (Bandura,
1983).
Aggressive behaviours may be learned through observation from aggressive models.
Bandura (1983) proposes that aggressive behaviour patterns can be obtained in Western
society from three primary sources. Possibly the most fundamental of these is the role of
family members in the modelling of aggressive behaviour. However, the family is contained
within a complex social system which plays an important secondary role in the modelling of
aggressive behaviour patterns. Finally, the mass media is viewed as the third most
important source of aggressive behaviour modelling for individuals. According to Bandura
(1983) there is mounting evidence that television affects behaviour and may act as a
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symbolic model for aggressive behaviour. He goes on to say that television has been found
to affect behaviour in four ways; by teaching aggressive behaviour styles, altering restraints
over aggressive behaviour, desensitising and habituating viewers to aggressive behaviour,
and shaping viewers’ images of reality, upon which they base much of their behaviour.
Direct experience in the social learning approach is also considered to influence aggressive
behaviour styles. The formulation of suitable behaviour patterns is developed from
observing the effects of one’s own actions (Bandura, 1983). Such reinforcement appears to
act as an informative and motivational mechanism rather than as a mechanical response
shaper.
Overview of theories of aggression
The various theories of aggression differ in the types of behaviour which they include under
the heading of aggressive behaviour. They also differ in the aspects they emphasise in
terms of biological, motivational and social factors. However, generally they assume that
human aggression is caused by the combined result of biological factors (genetic inheritance
and evolutionary processes) and experience (learning through exposure to environmental
factors). The significance attributed to each of these factors and the process by which they
influence behaviour depends on the approach being examined. The forces postulated to
determine the occurrence ok aggressive behaviour also differ according to the theory being
examined. The motivation of humans deliberately to engage in aggressive activity has been
hypothesised by biological theories to be driven by innate forces of which the individual is
not necessarily aware. However, other theories place emphasis on external conditions
(such as cultural forces) as motivating factors. Therefore, the motives of individuals have
been seen variously as being conscious or unconscious, compelled by drives and instincts,
or determined by incentives, goals and values (Cofer and Appley, 1964).
The extent to which differing personality types influence the occurrence of aggressive
behaviour is not really known. The opinions expressed by researchers will very much
depend upon their orientation toward the causes and development of aggressiveness. The
emphasis placed on innate factors and/or social forces in the development of personality will
also be determined by the personal orientation of the researcher. However, whatever the
orientation adopted by researchers, it is difficult to relate aggression to personality as at
present it does not appear possible to identify the aggressive individual on the basis of any
single cluster of so called aggressive personality traits (Feshbach, 1970, cited in Johnson,
1972). Much of the literature on aggressive behaviour in driving relates to attempts to
associate personality characteristics of individuals with the frequency of occurrence of
crashes or traffic violations. Crashes and violations are thus regarded as being the
behavioural indicators of the occurrence of aggression and, as such, indicators of the
individual’s propensity for aggressive behaviour.
Defining aggression
In spite of a range of approaches to the study of aggressive behaviour in humans, it would
appear that, with only few exceptions, a general definition of aggression has been agreed
upon in the literature. This general definition would define as aggression any behaviour
directed at causing physical or mental injury. Behaviour not directed at inflicting harm is
excluded from this definition.
Given the diversity of approaches to the study of aggression, and the wide variety of
contexts to which it has been applied, an operational definition of aggression in driving
needs to be considered. Aggression can generally be defined as behaviour which results in
personal harm and/or physical injury. This personal harm may be physical or emotional (for
example, verbal abuse) (Bandura, 1983). However, not all acts which result in some form of
injury can be labelled aggressive. The intent of the perpetrator is central in determining
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whether a given act was aggressive or not. However, whether an act will be classified as
aggressive depends on subjective judgements of intention and causality (Bandura, 1983) by
observers. Furthermore, the same injurious act may be viewed differently depending upon
the sex, age, attractiveness, status, background, etc. of the perpetrator (Bandura, 1983).
Bandura reports that people are more disposed to judge harmful acts as unintentional if the
perpetrator is favoured than if he or she were not favoured. This problem in part, has lead
Buss (1961) to propose that the concept of intent is awkward and unnecessary in the
definition of aggression. As Buss points out, intent is a private event which the individual
may or may not be able to express verbally. This approach leads to obvious problems ?
how can injuries caused accidentally by a second party be equated with deliberate cause of
injury?
To some extent, the definition of aggression used in this literature review must be
determined by the way in which the concept has been employed in the literature on road
user aggression. The literature on aggression in driving has covered a broad area of
research from investigations of homicide and suicide by motor vehicle to relatively common
aggressive acts such as risk taking (for example, speeding). For the purposes of this
literature review, the concept of intent is useful in discriminating between driving acts where
the intent was to cause harm and other driving aggressive acts which reveal a willingness to
chance dangerous consequences in order to fulfil the driver’s motives. This latter situation
necessarily encompasses behaviour in which the driver may not intend to harm other road
users or himself and may not be aware that significant risk is involved. However, due to the
involvement of other factors, the driver performs in a manner which endangers other road
users. Such behaviour would be aggressive in appearance, however, the intent of the driver
may not be readily definable. Neither of these two definitions makes any assumptions
regarding the awareness of the individual of his or her motivation or the basic nature of the
aggressive response. Thus, in terms of the definition of aggression in driving it is possible to
distinguish a range of behaviours that may be described as aggressive.
We would therefore, like to view the range of possible aggressive behaviours from extreme
forms of aggression in which the intent to cause harm is fairly explicit to less extreme forms
of aggression in which other motives (not necessarily including intent to cause harm)
influence the road user to drive aggressively and therefore dangerously. We would therefore
propose two definitions of aggression in driving. The first (strong) definition of aggression in
driving encompasses more extreme forms of aggression, including any behaviour the intent
of which was to cause physical and/or psychological harm or damage to oneself, other road
users, or property. Examples of such behaviour include wilful, malicious acts such as
assault (psychological or physical) of other road users, homicide, or suicide. The second
definition of aggression generally involves less extreme behaviours and encompasses both
actual aggressive behaviour and aggressive-looking driving behaviour. Here Berkowitz’s
(1981) concept of instrumental aggression is useful. The primary goal of the individual’s
behaviour in this situation is not the injury of a victim, but some unknown factor (motive)
beyond this. These motives are commonly quoted in the literature. A wide range of motives
which may be conscious or unconscious have been postulated including; faster speed,
arriving sooner, thrills, release of emotional tension, bad temper. While the intent of the
driver is not necessarily to cause harm, the behaviour reveals the individual’s willingness to
risk hazardous outcomes. This willingness may be due to any number of conscious or
unconscious motives, or may in fact communicate a lack of awareness of current road
dangers.
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THE ISSUE OF AGGRESSION IN DRIVING
What is aggressive driving?
Parry (1968) argues that, it may be accepted that some accidents are precipitated by
‘chance situations’ difficult even for the experienced motorist to foresee. In such a context
the term ‘accident’ carries the proper and accurate meaning. However, it would be totally
incorrect to suggest (as some do) that all accidents are the result of chance situations, fate,
or some such random occurrence, and therefore are bound to happen (p. 4).
While such a statement can be challenged, this quote underlies the position that individual
characteristics contribute significantly to crashes. Parry goes on to suggest that many of
these types of crashes could be avoided but for the frame of mind and the personality of the
driver involved. A dominant theme of many studies investigating the causes of motor vehicle
crashes, although not so much in recent years, has been the expression by drivers of
aggressive patterns of behaviour. In terms of the definition of aggression in driving it is
possible to distinguish a range of behaviours that may be described as aggressive.
As discussed earlier, a strong definition of aggressive driving would be driving with the intent
to cause harm to other road users, to oneself or to property. Examples of such behaviour
are assault (psychological or physical) of other road users, homicide, or suicide. It would
appear unlikely that the majority of road traffic crashes reported in the literature are the result
of attempted suicide, homicide or assault. Overt aggression and irresponsibility would
appear to cause only a small number of crashes (Road accidents and driving behaviour,
1978). This is a view supported by police assessments of the situation (Road accidents and
driving behaviour, 1978). It is important to differentiate between the aggressive types of
behaviour encompassed in the extreme definition of aggression and the less extreme
aggressive or aggressive-looking behaviour encompassed by the second definition. This
second type of aggressive driving behaviour has been called less extreme in order to
differentiate it from acts of murder or suicide. Much of the literature to be discussed later
deals with crash repeaters whom research has attempted to distinguish from the normal
driving population on a number of personality dimensions
? notably aggressive traits.
However, subjective experience would also indicate that even members of the ‘normal’
driving population exhibit aggressive driving behaviour relatively frequently. Members of the
‘normal’ driving population may also become aggressive when faced with difficult driving
situations such as slow moving traffic. In this view, aggressive-looking driving behaviour
(risk taking) is also considered. The driver in this situation does not have any conscious
intent to harm other road users but his or her exhibition of deviant behaviour puts other road
users at risk. The next chapters will consider the motives of drivers for driving behaviour in
addition to investigating the personality characteristics of drivers with multiple crashes or
traffic violations.
It is likely that the majority of people who drive dangerously do not do so through an impulse
either for self destruction or to injure others. Some of the literature to be discussed focuses
on the role of driving as defined by the extreme definition (suicide, homicide or assault).
Most of the literature to be considered in this review looks at the less extreme end of the
aggressive driving spectrum, examining the motivational components of road user
behaviour, their underlying characteristics, expression and control.
The motives of drivers
The behaviour of the road user (of which aggression is one aspect) needs to be considered
within the framework of the social and psychological context in which it occurs. As Wilde
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(1976) remarks, it is probably difficult to find examples of road user behaviour completely
free from some form of social influence—these being social customs, habits, values and
expectations. Naatanen and Summala (1976) put forward the proposition that it may be
more fruitful to investigate the behaviour of drivers within the context of their motivation to
behave in a particular way. They argue that with regard to safe driving behaviour, the critical
determinants of the road user’s behaviour are motivational in nature. Clifford and Marjoram
(1978) claim that the embracing of a more responsible attitude to driving by road users is a
fundamental pre-requisite to obtain substantial and permanent improvement in road safety.
The driver needs also to be regarded as a creator of traffic situations, and not just as a
responding agent. The literature to be considered in this review testifies to the position
expressed by Naatanen and Summala that the driver does not always (naturally) give his or
her best in order to avoid crashes. In this view, the road user’s behaviour is seen as
reflecting a balance between personal motives
(thrills, speed, headway etc.) and the
subjective risk of being involved in a motor vehicle crash.
In general, the principal motives accepted for drivers driving have been commonly presumed
to be travelling to a given destination, and arriving safely (Naatanen and Summala, 1976).
Naatanen and Summala also stress the wide variety of other kinds of motives individual road
users might have. All of which may result in expressions of aggressive behaviour. These
motives have been termed the ‘extra motives’ of the driver. The importance of these ‘extra
motives’ in the determination of driver behaviour has not been widely studied (Naatanen and
Summala, 1976). The ‘extra motives’ of drivers have been termed ‘excitatory’ in order to
contrast them with ‘inhibitory’ motives the most important of which is the subjective risk of
crash involvement. Naatanen and Summala argue that, in general, there is an absence of
subjective risk on the part of the driver.
In the view of Naatanen and Summala,
“Man satisfies his needs everywhere that is possible. If (and when) road traffic
affords opportunities for this in abundance and the absence of perceived risk
presents him with plenty of subjective freedom of choice, then why not take
advantage of the opportunity” (Naatanen and Summala, 1976, p. 79).
The lack of subjective risk and the extra motives of road users are considered to be among
the major causes of the failure of many countermeasures designed to influence driver
attitudes (Naatanen and Summala, 1976).
Naatanen and Summala’s concept of the ‘extra’ motives of drivers is important when
studying driving behaviour as it allows us to consider not only the sources of possible
aggressive behaviour but also other risky driving acts and the behaviour (motives) of drivers
not only among so called ‘high risk’ driver groups, but also amongst the general driving
population. However, the intent of the driver may be difficult if not impossible to determine.
The concept of risk taking and aggression in driving are closely associated. The next
sections will investigate Naatanen and Summala’s concept of ‘extra motives’ and the road
user’s feelings of subjective risk of being involved in a crash and the source of his or her
subsequent risk taking behaviour in the light of the relevant literature. Any of these motives
may give rise to aggressive or aggressive-looking driver behaviour, which may subsequently
put other road users at risk.
Naatanen and Summala’s (1976) broad classification of the kinds of the possible ‘extra’
motives drivers is as follows:
(a) Aims of the road user for the trip he or she is taking. For example, goals
arising from a desire to get to point B with haste, competition between drivers,
timetable pressures, obtaining a better position in the traffic flow. Driving to attain
these goals may result in increased risk taking behaviour.
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(b) Behavioural models. Traffic behaviour is influenced by the driving norms of
the individual’s peer group. Klein (1972) remarks that for many adolescents
knowledge about, ingenuity in modifying and skill in driving motor vehicles may
represent the only means of achieving status with peers. A motor vehicle may be
used as a means of asserting manhood for some young male drivers (Robinson,
1972, cited in Henderson, 1972). Naatanen and Summala comment that some
individuals tend to be very assertive and competitive drivers, believing such
behaviour to be a sign of driving skill. Competitiveness in driving could
conceivably be ascribed to aggressiveness (Naatanen and Summala, 1976).
Adolescents in particular may be attracted to high powered vehicles.
Advertisements for high powered cars or sports cars imply symbolic autonomy
and power (Klein, 1972). The message of advertising is that of speed and
acceleration. This type of advertising to sell vehicles while being successful,
serves only to reinforce the extra motives of the driver. The example set by other
road users may also influence behaviour. Lefkowitz, Blake and Mouton (1955,
cited in Naatanen and Summala, 1976) observed that pedestrians more often
crossed at red traffic lights when an experimenter’s model was present who
violated the rule, than if the model was not present.
(c) The driver may feel the need to prove his or her skill as a driver. Naatanen
and Summala argue that consciously or unconsciously people generally seem to
regard driving speed and overtaking ability as a measure of driving skill. They
also argue that this conception is maintained by motoring advertising, magazines
and races.
(d) Hedonistic objectives. The excitement of driving especially at speed are also
cited by Naatanen and Summala as extra motives. Black (1966) in a study
comparing the responses of drivers to aspects of driving such as safety in the
hypnotised and unhypnotised states observed that drivers while under hypnosis
stressed the freedom of owning a motor vehicle. To quote one subject ‘the
pleasure comes from moving. .. I feel free...I’m driving fast and enjoying what that
means to me’ (p. 66). Parry (1968) reports one subject responded in a sentence
completion task to the phrase ‘to take a risk when driving...is exhilarating’ (p. 38).
Naatanen and Summala (1976) make the point that the desire to travel at speed
(which is expressed not only in fast car driving but also in our-desire to play on
roller coasters and so on) may be seen as a reduction in drive or tension from a
biological point of view. Or for the experience of a new sensation. However, it
may also relate to Klein’s conception that risk taking and aggressiveness are
attributes valued by our society and therefore instilled in members. In this view
the desire to drive fast may be accounted for in social learning theory.
(e)
Emotions. Aggressive emotions may be aroused by factors within the
driving situation itself. Whitlock
(1971) points to the generally frustrating
nature of driving which may be continually constrained by other traffic. Turner,
Layton and Simons (1975) present evidence suggesting that some drivers
become angry and frustrated by the behaviour of other drivers. Parry’s
anecdotal reports of drivers’ responses indicate that hand gestures, swearing,
light flashing and facial expressions are used by drivers in response to other
drivers who irritate them. A large number of Parry’s drivers were driven to
actually chasing and confronting (often fighting with) the drivers who had
irritated them. However such drivers represented the extreme end of a
spectrum of aggressive behaviour which may occur in response to frustration.
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Increased risk taking behaviour was reported by Ebbesen and Haney (1973)
who found that drivers accepted shorter gaps in traffic flow when turning left at
a T-intersection after waiting for vehicles in front to turn than when the driver
had been in the first position immediately. This behaviour was explained in
terms of frustration generated as a result of having to wait in a queue.
‘All that
is required to work off a cheerful mood...is a slow-moving truck that cannot be
overtaken on a winding stretch for several kilometres’
(Naatanen and
Summala, 1976. p. 42). The stronger the emotions generated by the given
situation, the greater will the danger be that emotions will make the driving
decisions and not the traffic situation
(Naatanen and Summala,
1976).
Subsequent behaviour may result in increased risk of crashes which is
indicative that some drivers become aggressive when frustrated. The
frustration leads to aggression hypothesis would predict that the arousal of
emotions in response to frustration may lead to attempts to decrease the
frustrating nature as soon as possible. For example, the hurried driver may
overtake with only narrow margins. Whitlock (1971) in trying to make sense of
aggressive behaviour by ‘normal’ drivers, has suggested that the ‘combative’
attitude which arises in difficult driving situations, may have its foundations in
the ethological view of territorial rights. That is, drivers become aggressive in
defence of their perceived territorial rights. However, both the above views
must be considered purely speculative as no firm evidence for either exists,
particularly in terms of driving behaviour.
Emotions may also be stirred up by factors external to the traffic situation.
Selzer, Rogers and Kern (1968) report that 20 percent of the drivers they
investigated who had been involved in fatal crashes had been upset about
some incident in the last six hours of their lives. This was also indicated by
Holt (1982), Selzer (1969) and Selzer and Vinokur (1974) who reported that
emotional crises in the form of quarrels with significant others contribute to an
increase in crash and violation rates. The road user who drives when upset or
angry may be doing so to blow off emotional steam (Naatanen and Summala,
1976). Such behaviour may be overtly aggressive behaviour (such as suicide
or murder) or increased risk taking (such as speeding).
(f) Risk taking. Risk taking in driving is the expression of an increased
willingness to take chances when driving and include behaviours engaged in
purely for the enjoyment of driving dangerously (risk taking for the sake of risk
taking). An English study (Quimby and Watts, 1981) of driver attitudes to
safety
(for example, speeding, drink driving legislation, seatbelt usage)
revealed that drivers sometimes knowingly engaged in dangerous behaviour,
although attitudes toward this type of behaviour improved with age. An
American study (Schuman, Pelz, Ehrlich and Selzer, 1967) reported that one
half of the male drivers they studied in the 16 to 18 age bracket reported
taking part in ‘daredevil’ practices in the previous month. These included
racing and taking dares. Approximately 30 percent of the 16 to 18 year old
group also reported that they often took chances with friends in cars. The
incidence of the above types of behaviour decreased with age although 20
percent of the 23 to 24 age bracket reported daredevil driving and 10 percent
reported that they took chances when driving. Pelz and Schuman (1968)
reported that two in five of the young drivers they interviewed who were crash
and violation repeaters said that they spent at least ten hours a week in motor
vehicles for fun. Only one in five of the safe drivers reported this type of
behaviour.
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This type of driver risk taking behaviour in which risks are taken for fun or
thrills most certainly has the appearance of aggressive driving. The extent of
the risk incurred and the consequences will be determined by the extent to
which the individual is willing to put his or her safety and that of other road
users at risk. Klein
(1971) in discussing American society contends that
societal values place risk taking and aggressiveness high on the list of socially
desirable attributes. Klein proposes that Americans do not want as safe
conditions as could be achieved by the implementation of current technical
knowledge. Klein argued that the values taught by schools and the mass
media reinforce an outdated view of America as a frontier society. These
values reflect competitiveness, individual initiative, control over one’s
environment, masculinity (which implies toughness and aggression), challenge
and excitement, and that social rewards can be best achieved through
individual achievement rather than cooperative effort. It is likely that these
values are also reflected in Australian society. Hampson (1984) discussing
the Australian situation comments that society encourages risk taking and
competitiveness which is reflected in our driving behaviour. Klein goes on to
say that industrialised society minimises risk taking and concentrates decision
making into fewer and fewer hands. As a consequence smaller numbers of
people can gain feelings of control, individual achievement or a sense of
power from their work. In addition, increasing affluence and decreasing work
schedules provide people with even greater opportunity for risk taking. In
terms of road users, Klein (1971) argues that in a society with these values,
drivers, and young drivers in particular, find little manifestation of them in their
work activities, but can find them in driving activities. Tillman and Hobbs
(1949) make the comment that ‘men drive as they live’. However, Shaw (1965,
cited in Parry 1968) qualifies this comment when she says that people may
also ‘drive as they would like to live’. This view may be more appropriate for
Klein’s argument. It cannot be claimed that all young drivers represent a
driving risk because of the motives for risky driving outlined above. Shaw and
Sichel
(1971) propose that well integrated people will not change their
behaviour when they sit behind the wheel of a motor vehicle (as proposed by
Parry). However, a poorly integrated person, who could possibly find driving
an outlet for feelings of frustration, conflict and aggression may well undergo a
change in behaviour when driving.
The issue of risk taking is highly complex and continues to be the subject of
controversy, particularly with regard to questions of drivers’ basic motivations
for risk taking behaviour. Central to the issue of driver risk taking behaviour is
the concept of awareness of risk. Do drivers (adolescents in particular)
knowingly take risks while driving? The papers presented above would
indicate that some drivers do. However, other analyses of driver risk taking
behaviour, while not denying that some drivers do knowingly take risks, argue
that other drivers are generally not aware of many of the risks they are taking
while driving.
The subjective risk of crash involvement
Risk assessment:
The difficulty with attempting to measure drivers’ subjective feeling of risk is that it cannot be
measured directly. Such events are internal and not necessarily available for conscious
examination by the individual or by others. Two approaches to the concept of subjective risk
are outlined below. Both of these approaches have implications for the prevention and
control of aggression in driving, and represent different approaches to solving the problem.
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The first of these is the concept of risk homeostasis which argues that road users always
operate at the maximum level of risk that they are prepared to accept. This theory assumes
that the driver is aware and desires the level of risk he or she is taking. The other view is
that in everyday driving situations road users do not experience feelings of subjective risk,
but operate as though they were in a totally safe environment. In this situation, the
aggressive driver may not be aware that his or her driving represents a high crash risk
whereas risk homeostasis theory indicates that the aggressive driver is prepared to put him
or herself into high risk situations.
The concept of risk homeostasis:
The validity of the assumptions underlying the risk homeostasis concept has profound
implications for the prediction and control of the occurrence of crashes which are seemingly
the result of aggressive behaviour. The concept that road users attempt to maintain a
consistent level of risk has been controversial because of the implications it holds for the
effectiveness of safety countermeasures. The theory has been called danger compensation
(O’Neil], 1978, Peltzman, 1975) and more recently risk compensation (Wilde, 1982a). The
theory of risk homeostasis developed by Wilde from risk compensation has been the focus
of attention in the last few years.
The basis of compensation theory is the concept of utility. That is, the idea that the
individual, will always act to maximise the expected gains for a given activity. Safety is
treated as one of a number of goods (Evans, 1985). Other utility gains (possibly resulting in
aggressive behaviour) may be driving faster, getting to work faster and more thrills. In
driving, the individual is expected to act to ‘optimally adjust his behaviour to maximise his
expected gain in the face of a change in the driving environment’ (O’Neil], 1978, p. 158).
The users thought to balance the risks involved in having a crash with the benefits of using
some of the margin provided by the safety measure to fulfil his or her other motives (such as
driving faster). Aggressive driving may in these circumstances be a reflection of the drivers’
desire to maximise his or her utilities, whatever they may be. In this situation risk may be
defined as, ‘the selection of one alternative or course of action from among many in which
the consequences of that choice could leave the individual in a worse position than if he had
selected otherwise or not selected at all’ (Bem, 1980, p. 2). In addition, risk taking relates
only to the subjective aspects of risk. Risk taking as an intentional act can only take place if
the person involved believes danger to exist (Taylor, 1976).
The type and size of the various tradeoffs made by drivers will depend on the individual.
Peltzman
(1975) has chosen to call these other driving goals, driving intensity. By
increasing safety through the use of countermeasures, we are in effect decreasing the risk
price attached to driving intensity. For example, by installing better braking systems in cars,
we are encouraging the driver to engage in behaviour that he or she otherwise might not
have considered. Utility theory can be used to predict that the crash rate will remain
unchanged (Evans, 1985). In risk homeostasis theory, the human is seen as acting in a way
that may be understood as a homeostatically controlled regulation process.
‘At any moment
of time the instantaneously experienced level of risk is compared with the level of risk the
individual wishes to take and decisions-to alter ongoing behaviour will be made whenever
these two levels are discrepant’ (Wilde, 1982a, p. 20). Safety measures in general, while
providing the user with greater opportunity for safety, do not affect the driver’s motivation to
be safe (Wilde, 1982a). The user will recognise either consciously or unconsciously the
safety benefit provided by a device and will alter his or her behaviour accordingly. The level
of risk that the individual driver is prepared to accept is the only factor that will influence
driver risk taking behaviour in the long term (Wilde, 1982a). The level of risk accepted by
the driver is determined by cognitive and motivational states. These are in turn influenced
by other underlying variables such as, long term factors (for example, cultural values), trip
specific variables (for example, fatigue, mood) and momentary fluctuations (for example,
frustration with other drivers or passengers, day dreaming). The implications for attempts to
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prevent aggressive driving are extremely important. The risk homeostasis model would
predict that individuals who drive aggressively do so because they are operating at the level
of risk they are prepared to accept.
A strong empirical base for this theory has yet to be established. While a great deal has
been written concerning the theory of risk homeostasis, very few firm conclusions have been
drawn. A number of methodological problems exist with studies investigating the validity of
risk homeostasis such as lack of external controls in before-after studies, or the presence of
uncontrolled variables in studies of risk taking.
Studies investigating risk homeostasis have obtained contradictory results, although the
majority of the literature does not appear to support the concept. Studies by Adams, 1981,
Hurst, 1979 and Peltzman, 1975 have found an increase in deaths with the implementation
of seat belt legislation. This evidence has been interpreted as supporting the risk
homeostasis theory. Conybeare (1980) although reporting a decrease in occupant fatalities,
also reported an increase in the number of nonoccupant deaths. However, McKenna (1985)
disputes the conclusion that Conybeare’s findings supports risk homeostasis theory.
Although a significant decrease was observed in the number of occupant fatalities, the
increase in non-occupant fatalities was not significant. Instead of a net decrease in safety, a
net increase was observed. Other studies have also failed to find evidence of risk
homeostasis. Hakkert, Zaidel and Sarelle (1980) and Robertson (1977a, 1981) report a
decrease in the number of fatal crashes coinciding with the introduction of safety legislation.
They also did not report any increases in the rate of non-occupant fatalities as is predicted
by the shift in risk hypothesis. In Australia, Cowley and Cameron (1976) and Foldvary and
Lane (1974) estimated that the saving in lives was somewhere in the range of 10 to 20
percent below the pre-legislation trend. Muller (1980) and Watson, Zador and Wilks (1980)
report that the repeal of motorcycle helmet laws led to an observed drop in helmet use of
approximately 40 to 50 percent. Both studies concluded that as a result of the repeal of the
laws, there was an increase in the number of fatalities. This was somewhere in the
magnitude of 38 percent (Watson et al, 1980).
Two of the major studies which have been cited as evidence for risk homeostasis theory
have been severely criticised. Peltzman (1975) regressed traffic death rates on a set of
variables which he had postulated would-influence a driver’s demand for risk taking
behaviour in the period 1945-1966 (after which time there was a great increase in the
enactment of safety regulations). These factors were; the (economic) cost to the driver of
having a crash, increase in income, time related income (for example, taxi drivers), level of
alcohol in the blood, age the driver, the speed at which the driver is travelling.
It was predicted that there would be a 10 to 25 percent decrease in the occupant fatality rate
and a 7 to 20 percent decrease in the total vehicle fatality rate (Peltzman, 1975). The aim of
Peltzman’s study was to investigate any changes in the fatality rate for the pre-regulatory
period compared with the post-regulatory period. Peltzman concluded that there had been
no decrease in the fatality rate in the post-regulatory period.
Peltzman’s methodology has been severely criticised (Joksch, 197G, Lindgren and Stuart,
1978, Robertson, 1977b) on a number of points. It is argued that the multiple regression
model used by Peltzman did not predict the fatality rate accurately for the period prior to
regulation. He did not separate the deaths which involved cars subject to the regulations
from deaths involving cars not subject to the regulations. Vehicles fitted with seat belts in
the year following the passing of seat belt laws were found to have a lower casualty rate
when compared with pre-regulation vehicles. Joksch (1976) argues that the fatality rate
contradicted published information concerning their crash involvement. When applied to the
Swedish situation, the type of analysis used by Peltzman revealed a significant decrease in
the fatality rate for car occupants (Lindgren and Stuart, 1980).
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Adams (1981) attempted to compare the crash rate of 13 countries with mandatory seat belt
regulations with four countries without such legislation. The total road fatalities of all the
countries were converted to indices with 1973 (the year of the oil crisis) set at 100. Indices
containing the average indices of the countries with laws were obtained and compared
against the average indices of the countries without laws. The crash fatality index of
countries with mandatory seatbelt laws was found to drop by 17 percent in the post-
regulatory period. However, the index for non-law countries dropped by 25 percent.
A number of criticisms have been levelled at the Adams study. It is argued that only
occupants affected by seatbelt legislation should have been used and that a distinction
should have been made between occupant fatalities and non-occupant fatalities
(motorcyclists, pedestrians etc.). Only those road users affected by the legislation should be
expected to show any signs of compensation (Matthews, cited in Hamer, 1981, Tingvall,
1982). The seat belt wearing figures used by Adams were clearly underestimated, a fact
which calls into question the validity of his results. Tingvall (1982) divided drivers according
to seatbelt usage. A clear distinction was made between those drivers who wore seat belts
before and after the law was enacted, those belted after the law but unbelted previously, and
those drivers unbelted both before and after the law was introduced. Drivers unbelted
before and after the law tend to belong to high risk groups (young males, drunk drivers).
Tingvall found no evidence for an increase in the fatality rate in the year following the
enactment of seat belt legislation. A relevant point may be that in 1975 in Sweden, 44.7
percent of all front seat passengers killed were not wearing their seatbelts.
Evans and Wasielewski (1982a, 1982b) used vehicle headway as a measure of driver risk
taking behaviour. The rationale behind this study was that short headways (those less than
one second) were indicative of a willingness to take greater risk than the longer headway
used (those greater than or equal to one second). This assumption appears to be borne out
by the fact that a significant relationship was found between crash involvement and driver
risk taking behaviour. However, in an investigation of the effect of seatbelts on risk taking in
two jurisdictions (Ontario and Michigan) one of which had mandatory seatbelt laws and the
other that did not, Evans, Wasielewski and von Buseck
(1982) found no relationship
between driver risk taking and the wearing of seatbelts. In fact, the drivers wearing their
seatbelts (in both cities) were more likely to drive with longer headways than those without
seatbelts. Evans et al concluded that there was no evidence to support the concept of
compensation, but nor was there any directly to refute it.
Rumar, Berggrund, Jernberg and Ytterbom (1976) measured possible driver risk taking
behaviour in relation to the use of studded tyres. The speeds, following distances, and the
presence or absence of studded tyres were checked on several thousand vehicles. Contrary
to the prediction of risk homeostasis, drivers did not totally offset the safety advantage
provided by the use of studded tyres. Furthermore, drivers with studded tyres on their
vehicles still drove with a greater safety margin than did drivers of vehicles with unstudded
tyres. Given the evidence (Tingvall, 1982) that drivers who do not wear seatbelts tend to
belong to high risk groups, (drivers more likely to take risks and be involved in crashes) it
may be that those drivers who do not choose to fit their cars with studded tyres are also
more likely to belong to the same type of high risk group. The presence or absence of risk
homeostasis cannot be measured by a comparison of these two groups.
A number of theoretical issues also present problems for the risk homeostasis theory.
Firstly, the model assumes that risk is the controlling factor in driver behaviour (Cole and
Withey, 1982, Slovic and Fischhoff, 1982). In doing so, other costs and benefits would not
be accounted for. There may also be a major difference in the influence of active safety
measures (a safety measure that directly changes the probability of crash involvement) and
passive safety measures (a safety measure that does not change likelihood of crash
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involvement, but does reduce the severity of the crash when it occurs). The problem with
passive safety measures is that no direct compensatory mechanism exists (Slovic and
Fischhoff, 1982). It is not possible to drive in such a way that the safety advantage of a
padded dashboard is offset. With an improved braking system, it is possible to offset that
advantage directly, by braking later than if the system were not as good. This is particularly
important considering that most of the work in the area has involved detailed analysis of
crash statistics in relation to the introduction of seatbelt legislation. Devices designed to
reduce crash frequency have not always worked, but it is not necessarily true that this is the
case given safety devices aimed at reducing crash severity. Graham (1982) argues that
when the consequences of an act are improbable and are painful to imagine (such as a
severe car crash) an individual’s actions will not be altered by changes in the margin of
severity.
The concept of subjective risk would appear to be far more complex than the risk
homeostasis model would imply. The analysis of the problem of subjective risk is made
more difficult as there is no direct means to measure it. Nor, when such measures are made
can we be certain that the subject’s definition of risk is the same as that of the researcher.
People are often biased in their interpretation of risk (Slovic, Fischhoff and Lichtenstein,
1980, Tversky and Kahneman,
1974).
A number of the basic assumptions of risk
homeostasis are yet to be verified. Most importantly, these concern the ability of road users
to perceive risk accurately. The qualitative aspects of risk perception and effects of indirect
(passive) versus direct (active) safety measures require further investigation. In terms of
aggression in driving, the model implies that the road user is driving at the level of risk he or
she is prepared to accept.
Absence of subjective risk:
Naatanen and Summala (1974, 1976) and Summala (1986), advance the view that road
users for the most part do not experience feelings of subjective risk of being involved in
crash while on the road. First advanced by Naatanen and Summala in 1974, this view
postulated the existence of a subjective risk monitor which when activated generates varying
degrees of subjective risk
(or fear) depending on the amount and nature of the risk
experienced in the current or expected driving situation. Summala (1986) proposed a zero
risk theory of driver behaviour which postulates that drivers tend to adapt to the risks on the
road and that their motives drive them towards higher speeds and riskier driving habits.
The zero-risk theory in general describes any situation in which the driver maintains a given
adequate safety margin. Driving is seen as an habitual activity based on largely automatic
control of safety margins. The driver is not normally concerned with risks, but in most
situations knows what he or she must do in order to avoid the possibility of crashes. Instead
of regulating some kind of risk measure as in risk homeostasis theory, drivers control safety
margins around themselves.
‘A perceived or anticipated threat to this critical space triggers
the fight or flight response’ (Summala, 1986, p. 9). The subjective risk monitor is activated
and some kind of immediate escape response is elicited. Another response which Summala
(1986) has called the avoidance learning process affects future decision making and
behaviour. In the avoidance learning process, the experience of risk or fear is the primary
aversive stimulus.
‘The driver learns which cues anticipate this experience which is of
course closely related to objective hazards’ (Summala, 1986, p.10). The driver in general
tends to both escape and avoid such aversive experiences.
With increasing driving experience it is postulated that the driver acquires an internal
representation of the traffic system in addition to internal models of expectancies for specific
driving situations
(Summala, 1986). These expectancies are more perception-like and
deterministic than the real driving situation (Naatanen and Summala, 1976). As a result
there develops an inability on the part of the driver to take into account the small stochastic
fluctuations in traffic risks in addition to the disappearance of the drivers original fear
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responses to many driving situations. As a consequence the driver’s subjective probability
of the outcomes of their behaviour are distorted, resulting in driving with too small safety
margins.
As with risk homeostasis theory, this theory has major implications for the approach taken to
the control of dangerous and aggressive driving. If the level of subjective risk is almost non-
existence, then the driver is able to satisfy any of the other motives he or she may desire to
see fulfilled (for example, thrills, fast driving—activities frequently labelled aggressive driving)
without the constraint of fear (feelings of risk). In support of this, Quimby and Watts (1981)
observed that road users who drove at inappropriate speeds resulting in greater risk taking
appeared to consider the risk to be quite low. Naatanen and Summala (1976) present a
number of claims as evidence for their argument. However, whether road users are actually
acting in these ways must still be considered open to debate.
In support of their argument, Naatanen and Summala argue that:
1. People do not seem to minimise their exposure to the road environment.
2. Many forms of behaviour on the road appear to indicate a lack of subjective risk.
3. Choice and maintenance of motor vehicles often reflect no concern for safety.
4. Many of those safety countermeasures which have been based on the premise that
drivers feel some subjective risk have failed.
5. The individual experience of road users does not seem to contain elements of the
subjective risk of crash occurrence.
Naatanen and Summala (1976) consider a number of factors to be responsible for reducing
the road user’s sense of the subjective risk of having an crash. Research into risk
perception has found that many people feel that although the risk of having a crash in
particular situations does exist, that it won’t happen to them
(Svenson, Fischhoff and
MacGregor, 1985). It appears that people learn of risks through their own everyday
experiences. These include personal experiences with crashes, close calls and those
incidents they see occurring or reported in the media. It is also known that drivers often
discuss traffic crashes and pay close attention to those reported in the media (Wilde and
Ackersviller, 1977, cited in Wilde, 1982b). When asked to rate the frequency of death of a
number of crash types in the United States, it was found that people generally knew which
events were most often fatal. However, they seriously misjudged the frequency of events
within that framework (Lichtenstein, Layman and Coombs, 1978, cited in Slovic et al], 1980).
Traffic crashes were among those factors generally overestimated.
In spite of this, there is evidence to support the notion that people do not feel that they
belong to the same population as drivers involved in crashes (Svenson, Fischhoff and
MacGregor, 1985). Goldstein (1964) argued that drivers thought that a small group of bad
drivers caused all the crashes on the roads. The above points are further supported by
evidence which suggests that most drivers feel that they are more skillful and less likely to
be involved in crashes than the average driver (Svenson et a], 1985). This has also been
reported by other researchers
(Preston and Harris,
1965).
Black
(1966) found that
hypnotised subjects were not concerned that there were dangers on the roads. They felt
skillful enough to deal with those dangers that did exist on the road. This is in contrast to the
opinions held by the subjects when not hypnotised, who felt that there was great danger to
be found on the road.
Zuercher, Sass, and Wiess (1971, cited in Naatanen and Summala, 1976) noted that crash-
involved drivers apportion their own driving skill a major share of credit for saving peoples’
lives in crashes. Grieg (1970, cited in Naatanen and Summala, 1976) remarks that this lack
of subjective risk may explain why fear-arousing campaigns to encourage drivers to drive
more carefully have failed. Drivers involved in risky traffic situations have also been known
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to interpret these dangerous situations as being less dangerous or of slight risk (Naatanen
and Summala, 1976).
It would appear therefore, that while people overestimate the likelihood of crash involvement,
their behaviour implies that they rate the likelihood of car crash involvement as quite low
(Naatanen and Summala, 1976). Personal experience would indicate that the driving task
does not entail feelings of subjective risk until a situation arises that requires action to avoid
a collision. To quote McKenna (1982), ‘from the armchair there is a clear risk of crash
involvement, as the statistics demonstrate, but from the driver’s seat there appears to be
little experience of these statistics’ (p. 873).
The feeling of drivers that crashes do not happen to them is reinforced by the fact that
crashes are rare events when compared with the amount of time spent on the road. Drivers
may not feel the need to change their driving behaviour (dangerous or not) in view of their
experiences. The probability of being involved in a crash on any given trip is quite low
(Slovic, Fischhoff and Lichtenstein, 1978). Summala (1986) reports that a Finnish driver on
average would experience a fatal crash once in every 4.0 million kilometres. Each safe trip
reinforces the idea that seat belts are not needed. ‘The expense of buckling up has been
saved without bearing any costs’ (Slovic et a], 1978, p. 281). On the other hand, the driver
who does wear a seat belt is ‘punished’ for the effort, inconvenience and discomfort without
gaining any benefit.
Summala (1986) argues that, as beginners, most drivers at first feel uncertain or fearful in
many driving situations. However, with experience and continued increases in driving skill,
such feelings are extinguished. To a large extent, the driver as the operator of the vehicle
can determine the nature and degree of the difficulty of the traffic situations he or she should
cope with. As such, drivers have a subjective feeling of control when in the driving situation
(Naatanen and Summala, 1976). That such feelings may exist is evidenced in the work of
Bragg and Finn (1985) who found that subjects, while travelling as passengers in a vehicle,
perceived a greater risk than when they drove themselves. It is likely that the qualitative
feeling of control over unexpected situations is decreased for the person travelling as a
passenger. As an indication of this, LeGarde, Lubman and Hartnett (1971) propose that
non-drivers can more readily be persuaded to wear seatbelts than drivers, because the need
to wear seatbelts can be determined to some extent by the driver. Naatanen and Summala
(1976) generally conclude that the effect of being the driver of the vehicle is to reduce
relative risk. As drivers we may feel that we are better able to control any unforeseen events
than as passengers. This aspect of control is aided by drivers, because of their experiences
on the road, having certain expectancies about the traffic situation ahead.
Other factors also influence perception of risk by drivers. An example of this is lack of
supervision on the road. The risk of apprehension for traffic violations is relatively small
(Naatanen and Summala, 1976). Traffic violations come to be viewed as risk free, especially
if the legal norms for traffic regulations are not accepted. Distortion of perceptual and
cognitive processes or underestimation of the physical forces at work may also act to reduce
subjective feelings of risk (Naatanen and Summala, 1976).
In addition, other drivers can be seen displaying no concern for the possible risks involved in
dangerous driving, with the effect of influencing other drivers (Naatanen and Summala,
1976). The social learning theory of aggression would predict that drivers would imitate the
behaviour of others, in particular the behaviour of other individuals important to the driver.
Bandura (1983) has proposed three principal sources on which aggressive behaviour may
be modelled; the family, the subculture in which the family reside and the mass media. This
view supports that of Carlson and Klein (1970) who found a positive correlation between
fathers’ and sons’ convictions for traffic violations. Bandura (1983) and Eron and Huesmann
(1984) are now convinced on the basis of their evidence that television plays a significant
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role in influencing aggressive behaviour patterns. There are important implications for the
way in which driving behaviours are modelled. Some aggressive drivers may in fact model
their own particular driving behaviours on the high speed car chases which frequent the
small screen, and in which the vehicle (or vehicles) is generally destroyed. ‘However, the
hero walks away unscathed.
The view can be supported that there exists a close link between the issues of aggression
and risk taking by drivers. This report has considered two quite different approaches to the
issue of risk taking by drivers, the controversial theory of risk homeostasis and the zero-risk
hypothesis’. Further research into the role of the motivational determinants of driver risk
taking behaviour and methods of risk assessment by drivers is required.
Other factors influencing aggressive behaviour
A number of different authors have investigated the interrelationship between the occurrence
of violent and aggressive behaviour and other internal
(psychological or physiological)
factors and external (environmental) factors. The majority of this review has and will be
considering the role of psychological and sociological factors governing aggressive
behaviour amongst road users. The literature to be considered in this section will consider
factors other than these (for example, organic brain disease, alcohol, marijuana, ambient
temperature, noise) which may modify the expression of aggression in driving. The literature
on the general effects of these factors is relatively large. However, very little has been
conducted in relation to road users. Most of the studies have reported that the expression of
aggression is influenced by environmental stressors such as noise (Mueller, 1983), ambient
temperature (Bell and Baron, 1981), the consumption of alcohol (Taylor and Leonard, 1983),
and brain pathology (Moyer, 1981).
Stress
A number of authors have reported that stressful events may be related to the occurrence of
traffic crashes. McMurray (1970) reports that during the six months before and after divorce,
drivers in her study had a significantly higher crash and violation rate than the general
population. The types of violations more often found at these times included speeding,
failure to yield, and close following. Holt (1982) , Selzer (1969) and Selzer, Roger and Kern
(1965) reported that social stressors in the form of personal crises and quarrels with
significant others contribute to an increase in crash and violation rates. Hampson (1984)
reports three in-depth studies of crashes (Mclean, 1981, Sabey and Staughton, 1975 and
Treat,
1980) that identified emotional stress as a contributing factor in crashes. The
percentage contribution of emotional stress reported by each of these studies was 3.2
percent, 1 percent and 2.1 percent respectively. Selzer and Vinokur (1974) argue that life
change and current subjective stress may be more important in the occurrence of road traffic
crashes than personality or social factors. Stress may act in a number of different ways
such as increasing aggression, or causing distraction. There is some implication in these
studies that emotional stress may influence aggressive behaviour, possibly by increasing
risk taking, bad temper, or as Macdonald (1964) recorded, triggering suicide attempts.
There is speculation with regard to the reasons why stress may be related to crashes.
Increased risk taking while under stress has been suggested (Valentine, Williams and
Young, 1977). Another suggestion relates to the discharge of emotion when under stress
which result in crashes (Viney, cited in Valentine et a], 1977). This is similar to the concept
of discharging of tension postulated by a number of authors to relate to causes of crashes.
Drivers with low tension tolerance were postulated to use their vehicles to release tension
(Schuman, Pelz1 Ehrlich and Selzer, 1967). It appears that risk taking and aggressive
behaviour may be influenced by some stressful events, however, the exact relationship has
not been determined. Hampson (1984) reports that the exact relationship may be difficult to
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determine, given the possible variation in definitions and "the indirect relationship between
emotional stress and immediate human actions" (p. 15).
Alcohol
While a complete review lies outside the scope of this study, a number of authors have also
suggested that alcohol in addition to psychomotor impairment (impaired motor skills, vision,
reaction time), has the effect of modifying the expression of the personality (Goffioul, 1971)
or releasing aggressive personality traits (Payne and Selzer 1962). Yates, Meller and
Troughton (1987) regard acts of aggression to be a major behavioural complication of
alcoholism. They comment that alcohol seems to precipitate violence in some alcoholics.
Yates et a] (1987) also report on the antisocial personality disorder which is frequently
associated with alcoholism. The antisocial alcoholics in this study were more likely to be
involved in motor vehicle crashes, fights, marital disputes and suicide attempts than were
nonalcoholic patients with antisocial personality disorder.
Mitchell (1985) maintains that the opinion that alcohol consumption impairs judgement and
increases risk taking behaviour is controversial and has been since the 1950's. The early
studies which popularised the concept actually measured subjective evaluation of
performance under intoxication. Mitchell argues that experimental results have been
conflicting and that studies have shown that individual differences in the response to alcohol
are quite large. Wallgren and Barry (1970, cited in Barry, 1973) have argued that these
differences are attributable to different motivational and emotional changes caused by
alcohol. Barry (1973) has also reported that according to some atypical reports, alcohol
increases aggressive and nervous moods. More often however, laboratory experiments on
humans have shown little evidence for an increase in aggressive behaviour (Barry, 1973).
Barry reports that studies of self rated moods have often reported a decrease rather than an
increase in aggression. In conclusion, Barry argues that alcohol can have a sedative and a
disinhibitory effect. The sedative effect will cause inattention and sleep, whereas the
stimulating, disinhibitory effect (which relates to aggressiveness) can increase driver risk
taking behaviour
(characterised by impulsive actions) in the form of self-destructive
behaviour, increased assertiveness, dissociation from sober driving habits and impaired self
criticism (resulting in impaired risk estimation).
This short examination of the literature suggests that there is some relationship between
alcohol use and risk taking in driving although it has not been firmly established. Simpson
and Warren (1981) argue that the exact causal link between alcohol and crashes can only
be inferred from experimental studies. Donovan, Marlatt and Salzburg (1983) in a review
article concluded that alcohol serves to increase levels of covert hostility and overt
aggression which may be translated into driving-related aggression, speeding, risk taking
and sensation-seeking behaviour. However, while violence and aggression would appear to
be characteristic of at least some alcoholics, not all alcoholics are aggressive or have
crashes while intoxicated (Yates et al, 1987). The behavioural problems associated with
alcohol and driving may be the direct result of alcohol and or the result of a more basic
problem that has also contributed to the individual’s difficulties with alcohol.
Other drugs
The role of drugs other than alcohol in crash causation is receiving increased attention.
Brahams (1987) in an article on medicine and the law comments that drugs intended to calm
and sedate may produce unexpected aggression or lessening of control. However, the
extent to which this view can be accepted is uncertain. Linnoila and Seppala (1985) argue
that the effect of antidepressants on driving is unknown, although clinical studies indicate
that some impairment of skills occurs. However, they also found that antidepressants may
have beneficial effects. Sharma (1976) makes the comment that barbiturate intoxication is of
ten accompanied by aggressive behaviour and lack of emotional control.
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Seppala, Linnoila and Mattila (1979) report that cannabis may impair driving to a dangerous
degree. While Moskowitz (1976) recognises that marijuana use produces impairment in
driving skills, he argues that there appears to be no evidence that driver risk taking is
affected. In fact, he found that subjects were less willing to take risks when under the
influence of marijuana. Subjective reports indicate that marijuana appears to have a
sedating rather than stimulating effect (Le Dain Commission, 1972, cited in Moskowitz,
1976). In a study by Pliner, Cappell and Miles (1972, cited in Moskowitz, 1976) subjects
under the influence of marijuana were rated as being less aggressive. This conclusion is
supported in a review by Seppala, Linnoila and Mattila
(1979) who observed that, in
laboratory studies, willingness to take risks is reduced. It would appear, therefore that
marijuana does not contribute to aggressive displays of behaviour.
Brain pathology
Research into the influence of brain pathology in crash causation appears to be quite limited.
The information related here is purely anecdotal. It would seem unlikely that brain diseases
play a major role in the occurrence of aggressive behaviour which results in road crashes,
however, it may be implicated in a very small number. Maletzky (1973) describes the
episodic dyscontrol syndrome. Each of the subjects examined by Maletzky had a history
characterised by episodes of violence. Subjects frequently used their vehicles aggressively
and admitted to using a car as a weapon or to release tension. The cause of this syndrome,
if it exists as a separate disease, is not clear. However, it serves to illustrate that a range of
possibly organic factors can influence driving behaviour. Moyer (1981), reports on brain
tumours that cause aggressive outbursts if located in a particular part of the brain. Sweet,
Ervin and Mark (1969, cited in Moyer, 1981) describe one patient who had displayed
hyperirritability for a number of years. He began to have extremely destructive rages and
began to drive his car recklessly. After removal of a tumour from hi< temporal lobe, these
symptoms disappeared to be replaced by more stable and placid behaviour patterns.
Conclusion
In conclusion, this chapter has discussed the view that drivers do not always place safety as
their first priority while driving, and has described a number of other motives road users
might have for aggressive behaviour when driving. However, this is not to say that other
motives for driving behaviour do not exist. In view of this, aggressive behaviour may be
generated when drivers attempt to fulfil motives other than those of safety first and arriving at
their destination. The assessment of risk and the willingness of the individual to be involved
in dangerous behaviour may also influence the probability of the driver engaging in risky
driving practices. Other factors may also influence aggressive or risky behaviour. There is
evidence that stress and alcohol may influence aggressive behaviour, however, there
appears to be little information with regard to the effects of other drugs and diseases on
aggressive driving behaviour.
Methods of measurement
For the most part, the concept of aggression in driving has been dealt with by investigation
of personality variables. A large number of studies have employed psychometric tests in
order to measure or predict aggressive driving behaviour. It is therefore useful at this point
to discuss briefly the theoretical basis of such tests and their validity.
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The nature and use of psychological tests
The traditional function of psychological tests has been, "to measure differences between
individuals or between the reactions of the same individuals on different occasions"
(Anastasi, 1982, p. 3). One of the major contemporary developments that has shaped
present day use of psychological tests occurred in the nineteenth century, when it became
apparent that a systematic method of identifying and classifying mental capacities was
required.
"A psychological test is essentially an objective and standardized measure of a sample of
behaviour" (Anastasi, 1982, p. 22). The rationale behind sampling a relatively small section
of an individual's behaviour is the hypothesis that performance on a psychological test
(provided the nature and number of items on the test have been correctly chosen)
corresponds to another larger area of behaviour. A test's diagnostic or predictive value rests
on the degree to which it acts as an indicator of a "relatively broad and significant area of
behaviour" (p.22).' Psychological tests should therefore be regarded as "behaviour samples
from which predictions regarding other behaviour can be made" (Anastasi, 1982, p. 23-24).
Empirical assessment is the only means by which to establish the effectiveness of the
measured behaviour's ability to serve as an index of other behaviour.
The American Psychological Association has developed a detailed guide for the assessment
of psychological tests. Using the present state of knowledge as a base, this guide
represents a summary of recommended practices in test construction administration and
evaluation. Recommended practice includes adequate standardization of test stimuli.
Standardization should be regarded as a, "special application of the need for controlled
conditions ill all scientific observations"
(Anastasi,
1982, p.
24)
The process of
standardization includes the formulation of detailed instructions for administering the tests.
An important step in the standardization of test procedures is the development of 'norms' .
No previously determined standard's of pass or failure typically C\:~5t for psychological
tests. Generally, an individual's test score is evaluated by comparing it with the scores
attained by others on the same test. Norms, therefore, are only the average (or 'normal')
performance and are established by administering the test to a large representative sample
of the group of people for whom it was designed. This sample is known as the
standardization sample. Norms correspond to the performance of typical or average
persons, and so may not necessarily coincide with the most desirable or ideal performance
(Anastasi, 1982)
Psychological tests are now widely used in manyNar'eas to solve a wide variety of practical
problems ill addition to their use in basic research (for euample, the armed forces, schools,
the clinical setting, and business). The area of psychological testing of concern to this
literature review is that of Personality testing. The assessment of personality is generally
concerned with, "affective, non-intellectual areas of behaviour" (Anastasi, 1982, p. 17). In
this context the term personality test refers to measures of such characteristics as emotional
states, interpersonal relations, motivation, interests and attitudes as distinguished from
abilities. Many of the studies to which we will be referring in this review have also conducted
aptitude and intelligence tests.
A number of different approaches have been developed in attempts to assess personality.
Anastasi (1982) in her book on psychological testing, argues that,
"all available types of personality tests present serious diffiiculties, both
practical and theoretical. Each approach has its own special advantages and
disadvantages. On the whole, personality testing has lagged far behind
aptitude testing in its positive accomplishments" (p. 18).
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This lack of advancement, she goes on to say, is not because of a lack of research being
conducted iIi the area, but because of the "rather special difficulties encountered in the
measurement of personality ..." p. 18) . Mischel (1968, cited iii Williams, Henderson and
Mills, 1974) concluded "that standard personality measures have only low predictive ability
with much of the behavioural variance being accounted for by the situation rather than
personality traits as traditionally conceived" (p. 107). In addition, the validity of a given test
can only be established with reference to the particular use for which the test is being
considered. It should be noted at this point that wh)le'Anastasi
(1982) holds grave
reservations with regard to the validity and reliability of the majority of personality measures,
she does not recommend that they be discarded altogether. Given that the test involved has
been adequately standardized and employed in the proper manner, psychometric tests may
be able to provide useful information, although it may be qualitative in nature. The majority
of psychometric techniques are subject to the qualities, experience and training of the test
administrators, and other variable characteristics of the testing situation. Studies using
psychometric measures discussed in the following sections need to be assessed with care,
paying special attention to the methodological practices of the researcher/s.
The next section on psychometric tests and methodology will. discuss the types and validity
of the various psychometric techniques available to and used by researchers in the area of
driver aggression.
Psychometric tests used in the measurement of driver aggression
Psychometric tests used in the investigation of aggression in driving have included;
projective techniques, objective techniques (self report inventories), and either psychiatric or
more general interviews. The majority of studies appear to have used questionnaire and
interview techniques, but projective techniques have also been used extensively. A large
number and variety of tests have been employed by researchers in a wide variety of
settings. Most have been employed in attempts to identify aggressive and/or hostile
personality traits of drivers. In addition to the use of personality tests, the following measures
have also been taken:
intelligence and aptitude tests.
various psychophysical measures (reaction time, depth perception).
various psychophysiological measures (galvanic skin response, heart rate).
Intelligence tests used in studies of driver aggression have included, the Shipley Abstraction
Test (Quenault, 1968a, 1968b, Quenault and Parker, 1973), Raven's Standard Progressive
Matrices
(Williams et al,
1974), Weschler-Bellevue Intelligence
(Conger, Gaskill, Glad,
Hassel, Rainey, Sawrey and Turrell, 1959) and the Gallup Thorndike Verbal Intelligence test
(Malfetti and Fine, 1962). Other tests have included the Semantic Differential Test (Malfetti
and Fine, 1962) and the Standardized Test of Traffic and Driving Knowledge for Drivers of
Motor Trucks (Malfetti and Fine, 1962).
Problems with the use of projective and objective techniques
The use of questionnaire and projective techniques in the measurement of aggression is not
without problems. In particular, the degree to which the scores obtained on projective and
questionnaire tests actually reflect an individual's propensity to engage in aggressive
behaviour requires close scrutiny. The vast majority of these tests do not directly measure
aggression but attempt to obtain information regarding hostile feelings and impulses. Terms
such as hostility and aggressiveness have been used interchangeably to indicate the
individual's propensity for aggression. Kaufmann (1965) has pointed out that the degree to
which this can be determined on the basis of test scores depends on the degree to which the
subject has some belief that his or her behaviour will actually reach its intended victim. If the
individual's subjective probability of their behaviour reaching its goal is zero, then it is not
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possible to determine whether the individual's actions would have been different given a
greater than zero prc~bability of the aggressive behaviour being successful. In addition,
personality tests can be expected to reveal large subcultural as well as cultural differences
(Anastasi, 1982). For example the Minnesota Multiphasic Personality Inventory (MMPI)
revealed significant elevations on certain scales in other countries when the original
Minneapolis norms are used (Dahlstrom and Dahlstrom, cited in Anastasi, 1982) . Cultural
differences about the type of behaviour considered socially desirable may influence scores.
Studies investigating the characteristics of drivers involved in crashes have found conflicting
results. This may be due to a number of different factors such as methodological differences
arid/or the method of implementation and interpretation of tests. No attempt will be made
here to provide a detailed review of the methodologies or the findings of these siudies, as
they will be reviewed in later sections. However, a short discussion of the use of
psychometric tests would be appropriate.
Tables 3.1, 3.2, 3.3 and 3.4 provide a summary of the projective, questionnaire and interview
techniques employed by various researchers in order to investigate road user characteristics
in different countries over the last 30 to 40 years, although the listing is not exhaustive. The
majority of studies included in this listing are post-1955. Goldstein (1961) provides a listing
of research up to 1957 on human variables in safe motor vehicle operation which includes
lists of psychometric tests employed by researchers.
Projective techniques
Projective techniques which have been used in research into driver aggression include: the
Rorschach (Malfetti and Fine, 1962), Holtzman Inkblot (Pitariu, 1985), the Rosenzweig
PictureFrustration test (Burkner, 1975). Projective techniques are generally concerned with
emotional, motivational, interpersonal arid intellectual aspects of behaviour. These types of
test typically focus attention on personality as a whole rather than measuring of individual
traits. The projective technique originated in the clinical setting and most ref lect the
influence of psychoanalytic concepts (Anastasi, 1982).
TABLE 3.1 Types of projective tests used in the investigation of driver
aggression.
Projective Techniques:
Author/s
Rorschach Test:
Conger et al (1957)
Conger et al (1959)
Malfetti and Fine (1962)
Hamalainen (1973)
Rosenzweig Picture
Preston and Harris (1965)
Frustration Test:
Burkner (1975)
Holtzman Inkblot:
Pitariu (1985)
Thematic Apperception Test:
Conger et al (1957)
(TAT):
Conger et al (1959)
Malfetti and Fine (1962)
Szondi Test:
Achtnich (1967)
Hand Test:
Panek and Wagner (1986)
The Sentence Completion Test:
Malfetti and Fine (1962)
Sacks Sentence Completion Test:
Conger et al (1959)
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According to the exponents of projective techniques, these tests are, "especially effective in
revealing covert, latent or unconscious aspects of personality" (Anastasi, p. 565).
Projective techniques are generally distinguishable by the unstructured nature of the task.
That is, the tasks designed for use in projective tests generally permit an unlimited variety of
possible responses. Testing procedures are disguised so that the type of psychological
interpretation that will be made on the basis of the individual's responses to the test are
rarely obvious to the person undertaking the test. The instructions provided to the individual
undertaking the test tend to be very general, to allow "free play to individual fantasy"
(Anastasi, 1982, p. 564). Test stimuli also tend to be ambiguous for the same reasons.
The hypothesis upon which projective techniques are based argues that A...
. the way in
which the individual perceives and interprets the test material, or "structures" the situation,
will reflect fundamental aspects of her or his psychological functioning@ (Anastasi, 1982, p.
564). The individual's responses reflect significant and relatively enduring personality
attributes" (p. 588)
When evaluated as psychometric instruments, the majority of projective tests perform very
poorly. Anastasi (1982) reports that in spite of the popularity of projective techniques in
clinical settings, there is a large and growing body of evidence that indicates that many other
factors also influence a given individual's test responses, in particular, temporary states such
as those induced by hunger, sleep deprivation, drugs, anxiety and frustration. There is also
some suggestion that responses to projective tests may be stimulus specific and therefore of
questionable generalizability. Projective tests are also susceptible to falsified responding
although perhaps less so than the self report inventories. They also tend to be inadequately
standardized in the areas of administration and scoring. Analysis of test responses still
appears to rely heavily on the clinical expertise of the test administrator. It may therefore be
impossible to compare across test application and across test administrators.
In conclusion, as the value of projective tests lies in the hands of the test administrator,
projective tests may serve a more useful purpose as a qualitative aid in interviewing than as
quantitative instruments.
Objective techniques
Self report inventories used in research into driver aggression include; Minnesota Multi-
phasic Personality Inventory
(MMPI) (Brown and Berdie,
1960, Conger et al,
1957),
Maudsley Personality Inventory (Quenault, 1968a, b), Guilford-Zimmerman Temperament
Scale (Mozdzierz et al, 1975), 16 Personality Factor Questionnaire (Williams et al, 1974) .
Questionnaires are often referred to as measures of hostility or aggression. However, as
noted previously, they are used implicitly as measures of aggressiveness (Edmunds and
Kendrick, 1980). Established objective scales are listed in Table 3.2. Scales developed
specifically for the purpose of evaluation of driver attitudes and traits are listed in table 3.3.
Many of these scales were developed using sub-scales of previously established scales and
using items which the researchers felt related to aggression.
A number of approaches have been utilized in formulating, assembling, selecting and
grouping items for questionnaires. These include content validation, empirical criterion
keying, factor analysis and personality theory. These approaches are not however exclusive
of each other, but can theoretically be combined to form a single personality questionnaire
(Anastasi, 1982).
Content validation. The inclusion of items in this formulation is based on content validity.
That is items which according to some kind of a priori (but essentially nontheoretical)
judgement appear relevant tP aggression (Edmunds and Kendrick, 1980).
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TABLE 3.2 Types of objective techniques used in studies of driver aggression.
OBJECTIVE TECHNIQUES:
Author/s
Minnesota Multi-phasic
Conger et al (1957)
Personality Inventory:
Conger et al (1959)
Brown and Berdie (1960)
Beamish and Malfetti (1962)
Hamalainen (1973)
Mozdzierz et al (1975)
Minnesota Counceling Inventory
Beamish and Malfetti (1962)
Maudsley Personality Inventory
Quenault (1968a, b)
Quenault and Parker (1973)
Guilford-Zimmerman Temperament
Mozdzierz et al (1975)
scale
Beamish and Malfetti (1962)
Eysenck Personality Inventory
Williams et a1 (1974)
Thurstone Temperament Scale
Conger et al (1957)
16 Personality Factor
Williams et a] (1974)
Questionnaire
Quimby and Watts (1.981)
Hostility and Direction of
Williams et al (1974)
Hostility Questionnaire
Holmes and Rahe Life Events
Selzer and Vinokur (1974)
Checklist
Buss Aggression Scale
Selzer and Vinokur (1974)
Sung Self Rating Depression
Selzer and Vinokur (1974)
Scale
Dilemmas of Choice Questionnaire
Gumpper and Smith (1968)
Gibson's Spiral Maze
Shoham et al (1984)
Taylor Anxiety Scale
Conger et al (1957)
Shoham et al (1984)
Suckerman's Sensation Seeking
Shoham et al (1984)
Scale
Barrat's Impulsivity Scale
Shoham et al (1984)
Siebrecht Attitude Scale
Conger et al (1957)
Preston and Harris (1965)
Beamish and Malfetti (1962)
Allport-Vernon Study of
Conger et al (1957)
Values
Conger et al (1959)
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In general, the test designer submits a number of items for judgement by a team of qualified
judges. The items upon which the judges were able to agree are retained (Edmunds arid
Kendrick, 1980). The subject's response to each question is regarded as an index of the
actual presence or absence of the particular attitude or behaviour described in the question.
However, Anastasi points out that few tests in use at present rest their claims completely on
content validity. Edmunds and Kendrick report that such scales are of little use as a means
of measuring aggressiveness. Lanyon and Goodstein
(1971, cited in Edmunds and
Kendrick, 1980) comment that the usefulness of these techniques depends on the degree to
which: the judges were competent to judge themselves with respect to the questionnaire
items, the subjects would respond truthfully, and the clarity or ambiguity of the test items.
Empirical criterion keying. This technique involves the development of a scoring key based
on some kind of external criterion. The selected test items should be capable of
distinguishing between criterion groups. Anastasi
(1982) provides the example of the
Woodworth Data Sheet in which no item was retained for use in this inventory if 25 percent
or more of a normal sample answered it in the unfavourable direction. It was claimed that a
personality characteristic occurring with such frequency in a normal sample could not be
indicative of abnormality. Subject responses to questions developed using criterion keying
are scored in terms of their empirically derived behaviour correlates. The responses to items
are regarded as being diagnostic of the criterion behaviour (Anastasi, 1982).
TABLE 3.3. Scales Developed for Individual Studies.
Many of the following studies have developed their
questionnaires using items which they felt might distinguish
between groups with high and low crash frequency.
SCALES DEVELOPED FOR
Author/s
INDIVIDUAL STUDIES
Shoham, Rahave, Markovski,
Chard and Baruch (1984)
Conger et al (1959)
Mayer and Treat (1977)
Schuster and Guilford (1964)
Donovan, Queisser, Salzburg
and Umlauf (1985)
Selzer and Vinokur (1974)
Selzer, Vinokur and Wilson (1977)
Sobel and Underhill (1976)
Conger et a] (1957)
Hamalainen (1973)
McGuire Safe-Driver Scale
McGuire (1976)
Driver Rules and Attitude
Preston and Harris (1965)
Checklist
Self Report Driving
Panek and Wagner (1986)
Questionnaire
Attitudinal Questionnaire
Quenault, Golby and Pryer (1968)
Risk-taking Questionnaire
Gumpper and Smith (1968)
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The Minnesota Multiphasic Personality Inventory (MMPI) is the most widely used personality
invent9ry and an example of empirical criterion keying (Anastasi, 1982). The inventory
consists of ten scales, eight of which consist of items,which were found to differentiate
between a specified clinical group and a normal group of 700 people. Limitations of the
MMPI include inadequate reliability and the inadequate size and representativeness of the
normative sample (700 Minneapolis adults) (Anastasi, 1982). Many ability tests have
nationwide standardization samples. Anastasi argues that differences in MMPI scores could
represent nothing more than differences in interpretation of individual items, instructions,
cultural differences or may in fact reflect genuine emotional problems. Information regarding
demographic variables (age, sex, education, socioeconomic status, ethnic group) should
therefore be considered carefully when interpreting an individual's responses. Ana.<tasi
goes on to say that the MMPI is a clinical instrument, the proper interpretation of which
requires 'considerable psychological sophistication'.
Factor analysis. The desire to obtain a systematic classification of personality traits
prompted researchers to turn to factor analysis. An example of factor analysis is the
Guilford-Zimmerman Temperament Survey and the Cattell l6 Personality Factor
Questionnaire. Anastasi argues that the use of factor analysis allows division of personality
inventory items into relatively homogeneous and independent clusters. This should facilitate
the study of validity against empirical criteria. The Guilford-Zimmerman inventory is the
product of computed intercorrelations between individual items from many personality
inventories which were eventually combined into the one survey. This inventory produces
separate scores for a number of different personality traits. Each score is based on the
responses to 30 different items. The items are expressed in an affirmative form and are
generally directed at the subject. The Cattell Inventories represent an attempt at a
comprehensive description of personality. Cattell regards factor analysis as a procedure for
discovering and identifying underlying causal traits rather than as a data reduction technique
(Anastasi, 1982). Anastasi argues that factors identified through the factor analysis of Cat
tell may be influenced by social stereotypes, rather than an individua]'s trait organization.
Anastasi concludes that the traits identified by Cattell can onl\ be considered tentatively.
The 16 Personality Factor Questionnaire has shown generally low reliability. There is also
inadequate information regarding normative samples and other aspects of test construction
(Anastasi, 1982).
Personality theory. These types of inventories have ustially been developed iii the clinical
setting and formulated within the framework of different theories of personality.
More so than projective techniques, questionnaire measures of personality are open to
faking by subjects. Most items on most personality inventories have one answer which is
more socially desirable than the other (Anastasi 1982). The subject is therefore given the
oppcrtunity to fake his or her responses in either direction depending on his or Jier
motivation. For example, a person applying for a job may wish to present themselves in the
most favourable way and therefore respond to the more favour,able items (Anastasi, 1982) .
Aiiastasi reports that there is strong evidence to support the claim that responses on
personality inventories can be feigned successfully. Edwards (1975, cited in Anastasi, 1982)
has also found that there is good evidence to support the view that the subject may not even
be aware that he or she is tending to choose the socially desirable answers. This behaviour
may be the result of a desire to 'put on a good front'. The person who chooses unfavourable
items may be motivated by a desire to gain attention (Anastasi, 1982)
Techniques have been developed in order to prevent or detect the occurrence of faking. For
example the use of some socially neutral response sets, or the use of the forced choice
technique.
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Several other response sets have been identified which have in the past made interpretation
of test results difficult. These include the tendency to answer YES to all questions. This
response set is conceived as a continuum, at one end the persistent YES people and at the
other end the persistent NO responders (Anastasi, 1982) . Another response set is that of
deviation (tendency to give unusual responses) . These response styles have now come to
be regarded as indicators of broad and enduring personality characteristics. Anastasi
reports that the responses to items on personality inventories are now regarded as having
"broad diagnostic significance, but in terms of their stylistic properties rather than in terms of
specific item content"
(p.
525). In conclusion Anastasi reports that in addition to the
problems outlined above, the behaviour measured by personality inventories may be more
changeable than that measured by ability tests. Diagnostic testing she goes on to say
should be used as an aid in describing and understanding the individual.
Interview techniques
Brief mention should also be made of interviewing techniques. In the study of aggression
these have included informal interviews (Tillman and Hobbs, 1949) as well as structured
psychiatric interviews (Conger et al, 1959). Interviews provide two types of information.
They provide the opportunity for observation of behaviour (although the range of such
behaviour is limited within the interview) and the opportunity to elicit life-history information
(Anastasi, 1982). The individual's previous behaviour acts as a good indicator of what he or
she may do in the future (Anastasi, 1982). Good interviewing requires skill in the way in
which information is collected and interpreted. Poor interview techniques may lead to
erroneous conclusions if important information is not elicited from the interviewee or is not
interpreted correctly. A listing of studies discussed in this review which used interview
techniques is provided in Table 3.4. Some of these studies used structured psychiatric
interviews, employing trained psychiatric and/or psychological staff. Others used more
informal techniques, or a combination of both formal and informal interviews.
Concludinq comment
For more detailed information regarding the nature and use of psychometric tests, the reader
is directed to Anastasi (1982), and the latest editions of the Standards for the Development
of Educational and Psychological Tests and the Mental Measurements Yearbook.
TABLE 3.4. Lists studies that have utilised interview techniques.
INTERVIEW TECHNIQUES
Authors
Psychiatric Interview
Conger et al (1957)
Conger et al (1959)
Macdonald (1964)
Hertz (1970)
Parry (1968)
Selzer (1969)
Hamalainen (1973)
Sobel and Underhill (1976)
Informal Interview
Tillman and Hobbs (1949)
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Extreme forms of driver aggression
In order to investigate the role of aggression in the causation of traffic crashes, this chapter
addresses a number of issues raised in the literature dealing with role of extreme aggression
and violence in road crashes. This form of aggression is considered to include any
behaviour where the intent was to cause physical and/or psychological harm to oneself
(attempted or successful suicide) other roads users (homicide, and other malicious acts) or
property. The following chapter will deal with the less extreme forms of aggression
experienced on the road.
Societal attitudes toward driving offences
Clifford and Marjoram (1978) have argued that, "while most people who break the law are
considered deviant and are socially ostracised, those convicted of motoring offences are
more often still regarded as law abiding citizens and their behaviour is tolerated and even
excused" (p. 2). Elliot and Street (1968, cited in Clifford and Marjoram, 1978) consider that
the public does not equate the man who kills through dangerous driving with a normal
criminal. The difference between traditional crime and driving violations is often stressed by
lawyers (Macmillan, 1975, cited in Clifford and Marjoram, 1978). Ross (1960, cited in
Clifford and Marjoram, 1978) has suggested that the cause of society's attitudes toward
driving offences can be found in the newness of the legislation. Legislation against offence~
does not originate in prevailing norms of the society. It is possible that the roots of this
attitude may be found in strongly held beliefs regarding personal rights and liberties
(Whitlock, 1971). However, independent of societal opinion, many driving of fences do result
from 'willfulness and malicious' intent on the part of the driver (Clifford and Marjoram, 1978).
The relationship between crime and traffic violations
The concept of a link between motor vehicle crashes and crime has a long history in the
road safety literature. It has been hypothesized on a number of occasions (Clifford and
Marjoram, 1978, Porterfield,
1960, Whitlock,
1971) that violence and aggression as a
general characteristic of a society is a factor in the rates of death by motor vehicle crash. In
societies where there is a high level of violent crime, there will occur a high rate of death by
motor vehicle crash (Clifford and Marjoram, 1978). Whitlock (1971) proposes that death by
suicide, homicide, violent crime and other forms of accidental death can be regarded as a
manifestation of the quality and quantity of aggression in a given society. Whitlock adds that
measures of the misuse of alcohol can also be regarded as indicators of the extent of
aggression in society. Porterfield (1960) postulated that, "a significant number of drivers of
'death dealing cars as well as their victims have attitudes similar to those who become
involved in suicide and homicide" (p. 897). While an Australian study (Williams, Henderson
and Mills, 1974) found no difference in the criminal records of serious traffic offenders and a
group of non-traffic offenders, other researchers consider there may be a relationship. In a
1967 European study bad drivers were seen as having criminal' tendencies (Achtnich,
1967). Porterfield (1960) argues that if drivers do not have a high regard for their own lives
or the lives of other people, they will most likely have a higher crash rate as well.
Due to international difficulties in defining the concept of violent crime, Clifford and Marjoram
in a study of Australian data chose murder offences as the measure of violent crime in their
study, as this offence is generally well standardized between countries. They found that it
was not possible to say conclusively without further research that a correlation exists
between the murder rate and the rates of death by motor vehicle crashes, although their
data were to a small extent suggestive of that. It should be noted that road deaths are
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sudden events and unlike murder are generally caused by a person or persons unknown to
the victim (Cliifford and Marjoram, 1978).
The relationship between violent crime and motor vehicle crashes has been investigated at
the local. level and in society at large. Michalowski (1975) reported on 119 fatal crashes in
Columbus, Ohio in which the driver was considered to be responsible for the death of
another person (who in no way contributed to his or her own death). These incidents are
classified as vehicular homicide or manslaughter by negligence. Crashes in which alcohol
was implicated were not used. It should be noted that level of risk and exposure were not
controlled for. Briefly, his findings were that vehicular homicides occur more frequently in
areas of low socieconomic status and a large black population. These areas accounted for
58.6 percent of all vehicular homicides and contained 76.6 percent of the black population
(37.5 percent of the total population). Areas of higher socioeconomic status accounted for
17.7 percent of the vehicular homicides but contained 34 percent of the total population and
5.6 percent of the black population. Areas in which there was a high rate of murder, rape,
robbery and aggravated assault also tended to have high rates of traffic violence. A
correlation of r = .73 was obtained between vehicular homicides and these other forms of
violence. The party held responsible for vehicular homicides was significantly more likely to
be male (83.1 percent), black (31.1 per hundred thousand - as opposed to 22.6 for whites),
young (54.3 percent were under 35), unmarried (52 percent) and of lower socioeconomic
status (65 percent were unskilled labour or unemployed) than the population at risk. These
characteristics were found to be similar to those involved in other violent crimes. However,
Michalowski reported that black vehicular homicide offenders while over-represented in this
area, constitute a considerably smaller proportion (23.8 percent) of the vehicular homicide
offenders than other offenders of violent crime (53 percent). It has been claimed (DeSilva,
1949, cited in Michalowski, 1975) that black people have less access to cars than the white
population and have lower annual mileage. Michalowski commented that if this is the case,
the fact that blacks are not over-represented among vehicular homicide perpetrators may be
a result of differential opportunity. However, controlling for crash risk and exposure would
most likely inflate their involvement rate in vehicular homicides.
Michalowski also observed that the victims of vehicular homicides tend to have similar
characteristics to the perpetrators although those held responsible for the crash had prior
conviction records for criminal of fences significantly more often. These included both
criminal offences and traff ic violations. Alcohol also made a significant contribution to these
crashes with 45.7 percent of offenders revealing some usage at the time of the crash and
27.9 percent being legally intoxicated. The comparisons made in this study between rates of
violent crime and rates of death by vehicular homicide (which would include only deaths
caused by negligent drivers) may be more appropriate than a comparison of rates of violent
crime and rates of motor vehicle crash deaths (which may include deaths not caused by
negligence on the part of the driver). Michalowski's data suggest that there may be a
relationship between rates of violent crime and rates of vehicular homicide. However, due to
a number of methodological problems, these data must be viewed with caution.
Other writers have found correlations between the number of deaths by motor vehicle crash
and homicide (Haight, 1965, cited in Hamalainen, 1973, Porterfield, 1960, Whitlock, 1971).
Whitlock (1971) found that measures of violent death and crime (rape, robbery, murder)
were correlated positively (and in most cases significantly) with road deaths in 27 world
states (including Australia, the United States, Canada, the United Kingdom, Republic of
Ireland, New Zealand and other western European countries). In Australia, in the years
1960 to 1964, Whitlock reported significant correlations were found between road deaths
and injuries/100 million vehicle-miles and combined suicide and homicide deaths/100,000
population. Significant correlations were also found between road deaths and injuries/100
million vehicle-miles and homicides alone. However, when injuries were excluded, no
significant correlations were found between road deaths and homicides or suicides and
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homicides combined. A negative (non-significant) correlation was obtained between road
deaths and injuries and rates of rape and robbery per 100,000 population.
The results of most of these studies suggest that a relationship may exist between rates of
death or injury by motor vehicle accident and violent crime. However, given the
methodological problems of some studies and the difficulties experienced when making valid
international comparisons these results should be regarded with caution. If such a
relationship does exist then the basis of the aggressive driving problem must be found in the
social norms and values of the given society.
Before going on to consider the more general occurrence of aggression ii, driving,
consideration will now be given to the separate but closely related topics of attempted or
actual suicide, culpable driving, and other malicious acts by drivers on the road.
Suicidal intentions are thought to be common in association with depressive mental illness
(Henderson, 1971). It has been suggested in the literature that some motor vehicle crashes
are actually suicides or attempted suicides. There is a relatively large literature concerning
the extent of suicide by motor vehicle.
Motor vehicle crashes as suicide
Fatalities which are the result of motor vehicle crashes are very rarely certified as suicide by
medical examiners (Schmidt, Shaffer, Zlotowitz and Fisher,
1977). Indeed, death by
automobile offers almost the perfect opportunity for individuals wishing to commit suicide or
even murder with little prospect of detection (Macdonald, 1964). The method of suicide
is~nown to follow the social customs of the period (Henderson, 1971). Macdonald (1964)
after interviewing 40 psychiatric patients known to have attempted suicide or suicide and
murder using a motor vehicle reports that the choice of the motor vehicle as the suicide
weapon tends to be governed by its availability. Selzer and Payne (1962) suggest that,
given the high status of the automobile in western society, suicide by automobile may
provide the depressed and frustrated individual with the chance to go out in what he or she
may consider to be "a burst of glory" (p. 239).
The motivation of people wanting to conceal evidence of murder is self-evident and the
desire to conceal real attempts at suicide
(as opposed to attempts designed to seek
attention) must also be obvious. 'The victim may wish to protect his or her family and/or
allow them to collect the insurance benef its without problem (Macdonald, 1964, Valentine,
Williams and Young, 1977). Valentine et al (1977) also suggest that motor vehicle suicide
may allow the suicidal individual to continue to deny that he or she is making a conscious
suicide attempt.
Crash rates and suicide
It has been estimated by a forensic pathologist (cited in Schmidt et al, 1977) that at least 10
to 15 percent and possibly as high as 30 percent of all single-vehicle crashes are suicides.
Hamburger (1969, cited in Noyes, 1985) reported that 15 percent of the people interviewed
by him had considered attempting suicide using a motor vehicle. However, in spite of these
comments the actual number would appear to be somewhat smaller than the 10 to 15
percent proposed above. The principal finding of Schmidt et al.’s 1977 study was that 1.7
percent (3 of 182 cases) of the total of the fatal crashes they considered were suicide. Of
these 182 fatal crashes, 111 involved a single vehicle. The suicides represented 2.7 percent
of the single vehicle crashes. This is much less than the 10 to 15 percent estimated by the
forensic pathologist in Schmidt et al (1977). The deaths Schmidt et al determined were
suicides had been certified as accidental by the medical examiner’s office. Of the non-fatal
crashes investigated by Schmidt et al, only 1 of 96 cases was finally considered to have
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been attempted suicide. The man involved at first denied that the crash had been attempted
suicide, but later admitted to it. In addition, a study by the California Highway Patrol (1967,
cited in Noyes, 1985) identified only 1.6 percent of fatal single vehicle crashes as possible
suicides.
Bollen (1983) using regression analysis investigated the possibility that a substantial number
of fatal motor vehicle crashes may have a suicide component. The daily patterns of motor
vehicle crash and suicides for the United States in 1972 to 1976 were investigated. He found
that motor vehicle fatalities tended to peak on Saturdays, in the summer months and on
holidays. Suicides were found to be highest on Mondays and on non-holidays. A small
negative correlation was found between motor vehicle fatalities and suicides. Motor vehicle
fatalities and suicides were found to trough and peak on opposite days. The greatest
similarity between motor vehicle crashes and suicides was that the motor vehicle fatality rate
and the suicide rate were both high on New Year’s Day and in summer and spring but were
generally low in winter.
The study conducted by Schmidt et al (1977) consisted of an investigation of a total of 182
fatal crashes (111 single vehicle and 71 multiple vehicle) each resulting in one or more
fatalities in Baltimore County in the U.S.. Ninety-six non-fatal crashes were also investigated.
This sample was matched with the drivers from the fatally injured sample on the following
factors; day of week and approximate time of crash, level of alcohol intoxication, and
proportion of single vehicle collisions. All were drawn from the same geographic area. The
presence of other drugs was also tested for but were not found to be present. Cooperation of
relatives and friends was obtained in order to carry out a psychological autopsy of the
victims. These involved questionnaires and structured interviews. Psychological autopsies
generally involve an evaluation of the personality and psychological components of the
deceased driver. Such ‘autopsies’ also typically include social history, and health factors as
well as judgements regarding the drivers’ depressive-suicidal, sociopathic, homicide,
impulsive, paranoid and overtly psychotic tendencies (Valentine, Williams and Young, 1977).
One problem with this type of study is that it requires relatives and friends to make
judgements after the event about the individual’s state of mind. Given the fatal nature of the
crashes considered, relatives may be more inclined to accept the possibility of mental
disturbance than they would before the crash or if it had not occurred.
A number of studies (Crancer and Quiring, 1970, Hamalainen, 1973, Macdonald, 1964,
Selzer and Payne, 1962) have investigated the personality characteristics and driving
records of individuals hospitalised for suicidal gestures. In general, these studies have found
that their subjects had a greater crash rate than the general population. This appears to be a
fairly robust finding. Only one study (Kennedy et al, 1971, cited in Noyes, 1985) appears to
have found no significant difference in the accident rate (including traffic crashes) of people
who have attempted suicide and those who have not. Crancer and Quiring (1970) in a study
of 915 people hospitalised for suicidal gestures had a statistically higher crash rate that the
general population. They also had more violations for drunken driving, reckless driving,
driving while suspended and negligent driving. This finding is also reflected in those obtained
by Schmidt et al
(1977). Eelkema, Brosseau, Koshnick and McGee (1970) found no
significant difference in the number of suicide attempts between drivers who had
experienced single vehicle crashes and drivers involved in other types of motor vehicle
crashes. However, a significant difference was found in the number of suicide attempts
between patients with single vehicle crashes and those who had not experienced a crash.
Characteristics of suicide attempters
A number of researchers have introduced psychoanalytic theory into discussion of the
causes of some motor vehicle crashes. Jackson (1957, cited in Valentine et al, 1977)
suggests that suicide has its foundations in Freud’s conception that the suicidal person
becomes self destructive as a means to ridding him or herself of intolerable guilt. Various
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other researchers have postulated that many motor vehicle crashes may be a result of either
conscious or unconscious self destructive forces and suicidal tendencies (Adams, 1970,
Hamalainen, 1973, Selzer and Payne, 1962). Pokorny (1975, cited in Valentine et al, 1977)
stated that “self destructive trends are expressed through increased risk taking behaviour,
faulty vehicle maintenance, driving while intoxicated, driving while under emotional stress
and so forth”
(p.
25). Selzer and Payne
(1962) argued that support for the role of
unconscious motives was provided by the observation that the drivers in their study
generally viewed their crashes as fortuitous.
In contrast, others have been more sceptical about linking suicidal tendencies with such
factors. For example Tabachnick (1973, cited in Selzer et al, 1977) found that significant
personality differences are to be found between known suicide attempters and survivors of
motor vehicle crashes. This result was also reflected in the data of Shaffer et al (1972, cited
in Selzer et al, 1977). They found that, while both successful male suicides and male fatal
crash victim groups were considerably more deviant than the general population, there were
a number of reliable differences indicating more deviancy in the suicide sample than the
crash sample. These results therefore lend little support to the idea that a significant
proportion of these crashes were attempts at (unconscious) self destruction.
Macdonald (1964) considered only individuals known to have attempted suicide or murder
using a motor vehicle. He observed that 25 percent of his patients had character disorders
such as hysterical, passive aggressive, and sociopathic personality disorders. Only a small
number of patients were psychotic or schizophrenic, but all were psychiatric patients. Half of
Macdonald’s patients had made their attempt on impulse following fights or arguments.
Schmidt et al (1977) found after the event that the victims of both the fatal and non-fatal
crashes were rated by their friends and relatives as having above average levels of
psychopathology and social aggressiveness.
The link with alcohol
Selzer and Payne (1962) investigated the possibility that alcohol in combination with suicidal
tendencies may be implicated in crash occurrence. In this study of 60 men undergoing
psychiatric treatment, Selzer and Payne observed significant differences in crash rate
between two groups of suicidal and non-suicidal men. These two groups did not differ in the
number of miles driven or their socioeconomic background. The 33 suicidal men included 17
alcoholics and 16 non-alcoholics. This group as a whole accounted for significantly more
crashes (89) than their 27 non-suicidal (13 alcoholic and 14 non-alcoholic) counterparts who
accounted for 36 crashes. It is of interest that within the 33 member suicidal group by far the
majority of crashes (63) were accounted for by the alcoholic sub-group. The 16 suicidal non-
alcoholics had a total of 26 crashes. While these data were not analysed statistically, they
may indicate a substantial effect of alcohol. Selzer and Payne suggested that crashes in
which alcohol intoxication is a feature may be due not only to the impairment of driving skills
associated with intoxication but also, “because of its potential for reducing the controlling and
conforming function of the super ego, thus releasing aggressive and self destructive
impulses” 1962, p. 240). Donovan, Marlatt and Salzburg (1983) also concluded that alcohol
may serve to increase levels of covert hostility and overt aggression which may be translated
into driver related aggression.
Preventing suicides
Macdonald (1964) suggested that the extent of attempted and actual suicide by vehicular
crash may be concealed from the authorities and the public in general, because of the
difficulty in assessing the true level. However, from the available evidence the problem of
suicide appears to be relatively small in comparison with the causes of other motor vehicle
crashes. Noyes (1985) estimates that the number of crashes that are suicides is probably
less than five percent. However, given the evidence of Selzer et al (1977) and other
evidence presented the figure may be as low as two to three percent.
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Preventing the few motor vehicle suicides that do occur may prove extremely difficult.
Macdonald (1964) points out that the potential victims are generally unlikely to come forward
for help until it is too late. Macdonald suggested that the authorities (police and doctors)
should be made aware of the presence of such a problem in order to initiate early psychiatric
evaluation. He recommended that crashes should not be simply dismissed as being due to
alcohol, fatigue or speed. The presence of skidmarks or the use of seatbelts may be used to
disguise possible suicide attempts. Macdonald reports one case in which a young woman
when attempting suicide had worn her seat belt in order to dispel any suspicion that she had
committed suicide. Many road safety investigators, however, would be reluctant to agree
with such speculations concerning suicide as they appear to be based on very little
evidence.
Crimes of violence on the road
The literature on extreme forms of aggression (such as homicide or other outward directed
aggressive acts) in driving is relatively small in comparison with the literature on suicide by
motor vehicle. Michalowski
(1975) argues that negligent driving, while not necessarily
demonstrating intent does reveal a willingness to risk violent outcomes. The comment that
many driving offences are not without wilful and malicious intent was illustrated most
forcefully recently with reports of shootings on Los Angeles freeways by apparently irate
motorists (Perrett, 1987). Motorists have reported being shot at for cutting in front of another
vehicle, and for similar supposedly bad mannered and/or dangerous acts. Perrett reported
that the police have indicated a general increase in levels of discourtesy, as drivers take out
their frustrations on the other vehicle or the other driver. This type of behaviour represents a
deliberate intent on the part of the perpetrator to cause damage to persons or property if not
to commit murder. Macdonald (1964) reported on psychiatric patients who admitted in three
cases to attempted murder and in seven to both attempted murder and suicide. Fortunately
these events represent the extreme end of the spectrum in terms of motor vehicle crashes
and appear to be relatively uncommon in occurrence.
Parry’s (1968) study is notable for the extreme nature of the aggressiveness reported by
some of the subjects in the study. Parry’s general hypothesis was that drivers displaying
aggressive driving behaviour are liable to have more crashes while drivers in a state of
anxiety are also more liable and that a combination of anxiety and aggression may lead to
an increase in the rate of crashes. A selection of 382 drivers (279 males and 103 females
ranging in age from 17 to 70) were sampled and a questionnaire developed for the purpose
was administered. Responses to questionnaire items were scored as being more or less
aggressive and more or less anxious. The questionnaire was also followed up by a sentence
completion task and an interview. This involved only 55 of the drivers from both extremes of
the scores for aggression/anxiety. The 30 high extreme drivers initially chosen for interview
(27 were finally used) were found to account for 24.2 percent of all the recorded (self
reported) crashes. The 30 low extreme drivers initially selected (23 were finally interviewed)
accounted for 1.7 percent of all the recorded crashes.
Parry provided examples only of comments made by subjects found to be high in aggression
and anxiety. These highly aggressive sounding subjects were remarkable for their antisocial
attitudes towards other drivers. Driving actions such as giving chase to other vehicles when
annoyed, deliberately edging another vehicle off the road, accelerating when another vehicle
was trying to pass, driving into other vehicles in a temper, intimidating other drivers on the
road (in one instance the driver admitted to intimidating learners in order to assist their
learning to drive) appeared to be commonplace. However, Parry’s study illustrates the
problems with many questionnaire techniques in that they cannot measure aggressive
behaviour or necessarily even tendencies to be aggressive. They can only measure the
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feelings or attitudes of hostility or aggression which may or may not be predictive of the way
the individual will act in a real driving situation. There is also no guarantee that subjects are
not faking responses, although Parry’s subjects were not slow in justifying their behaviour.
Parry relied upon subject estimates of crash rates. In addition, he did not appear to set a
time limit on the number of years to be included in the estimate. Parry concluded that high
aggression increased crash liability. The most aggressive drivers, those showing the most
overt aggressive characteristics were typically although not exclusively male and in the 17 to
35 age bracket. The younger age groups (17 to 34 years of age) were also most liable to
crashes. Aggression was found to have a greater influence than anxiety on crash rate. Given
that Parry chose drivers from the extreme ends of his aggression and anxiety scales, it is
perhaps not surprising that the anti-social attitudes and (reported) behaviours expressed by
his highly aggressive drivers were obtained.
Parry used three sampling methods to obtain drivers; random sampling of drivers in the
area, selecting every 10th vehicle on a major road in the area and using a sample of drivers
who voluntarily returned the questionnaire that had been posted to them. No significant
differences were found in the responses of drivers obtained through the three sampling
methods used. On the basis of this, Parry concluded that the attitudes and characteristics of
his sample of low and highly aggressive drivers could be considered representative of the
driving population. However, there is insufficient evidence that this is the case. Although
Parry asked subjects to state miles driven, years driving, and frequency of driving, he did not
appear to control for these factors when drawing conclusions. Given that few other studies
have reported such extremes of attitudes and reported behaviours as the high
aggression/anxiety sample described by Parry, it is unlikely that such people are typical of
the majority of road users and are, in fact, quite rare.
Less extreme forms of driver aggression
A large number of studies have investigated the effects of different driver characteristics
(social, psychological or psychophysiological) on the occurrence of motor vehicle crashes
and traffic violations. A significant percentage of these studies have evaluated the role of
aggressive personality traits in driving crashes through the use of psychometric testing. Thus
in contrast with chapter 2, this section concentrates less on the motives for aggressive
behaviour displayed by ‘normal’ members of the driving population. The emphasis is placed
instead on the way in which aggressive personality traits may influence rates of crash
involvement of drivers.
A major influence in the study of personality factors in road traffic crashes is the concept of
‘accident proneness’ (as it is always referred to in the literature) (Farmer and Chambers,
1939, Greenwood and Woods, 1919, cited in McKenna, 1983). Early investigations into
personal factors and accidents originate at least in part from this work (Tsuang, Boor and
Fleming, 1985). In view of the impact the concept has had on the investigation of personality
factors of drivers, the concept of accident proneness will be discussed. This will be followed
by a review of the role of personality factors in crashes and the general psychological and
social characteristics of drivers most at risk of being involved in crashes.
The concept of accident proneness
Historically, the concept of accident proneness originated in the work of Greenwood and
Woods (1919). They investigated accidents among workers in a munitions factory in Britain
during the First World War. These early investigators examined and compared the
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distribution of accidents with alternate hypothetical distributions which were based on
different assumptions about the causes of accidents. If the chance of having an accident is
the same for each individual, then the distribution produced would be a Poisson distribution.
However, if the accident probability was unequal for different individuals, then another
distribution such as the negative binomial could be expected (McKenna, 1983). Accidents
were found to be unevenly distributed with a relatively- small proportion of the workers
having most of the accidents. They went on to hypothesise that personality differences could
account for this distorted distribution. However, such a conclusion was not justified on the
basis of the evidence presented (Henderson, 1971). For instance, no personality tests had
been performed.
The term accident proneness appears to have been coined by Farmer and Chambers (1939,
cited in Henderson, 1971). They used the term to refer only to personal factors. Farmer and
Chambers also found an uneven distribution of accidents. With the use of psychological
testing they claimed that they had established the existence of accident proneness.
Henderson reports, however, that these tests were of doubtful validity. Only one proved to
be significantly related to accidents. This was not a test of personality. Even so, the study
has been reported as evidence for the existence of personality differences between crash
repeaters and non-crash involved drivers.
A consistent definition of the concept of accident proneness has not been employed by the
many researchers in the area (McKenna, 1983, Shaw and Sichel, 1971). Thus, it is not
surprising that several approaches to accident proneness have developed. The first treats
accident proneness as a single personality trait or type, while another considers it as a
multiple series of characteristics
(McKenna, 1983). Other researchers have described
accident proneness very broadly as ‘a tendency to have accidents’ (Shaw and Sichel, 1971).
This tendency is regarded as a global characteristic, generalising across different
environments. If a person is to be considered accident prone “he must be susceptible to
accidents ‘under all circumstances’ or at all times’” (Shaw and Sichel, 1971, p. 13). Wong
and Hobbs (1919, cite in McKenna, 1983) concluded that “accident tendency was a lifelong
characteristic and that it appears to invade all aspects of life”. Finally, several authors have
postulated that accident proneness refers to innate, unchanging characteristics of the
individual (Hale and Hale, 1972, cited in McKenna, 1983). However, this latter view must be
considered an extremely controversial position as there is effectively no evidence to support
it.
Shaw and Sichel
(1971) contend that whatever the definition ascribed to accident
proneness, the basic underlying principle which all interpretations hold in common is that,
“even when exposed to the same conditions some people are inherently more likely to have
accidents than others...people differ in their innate propensity for accidents” (p. 14).
In general the concept of accident proneness has fallen from favour. The concept has been
criticised on statistical grounds (McKenna, 1982, 1983). McKenna (1983) reports that the
negative binomial fit may be derived from assumptions which do not involve differential risk
of having an accident. Some individuals in any given group would be expected to have more
accidents purely by chance (Joseph and Schwartz, 1975, cited in Noyes, 1985). The
interpretation of negative binomial fit as evidence for accident proneness requires the
absolute control of non-personal factors such as exposure to accident risk and biases in
accident reporting. Such a distribution could also be obtained if some people are more
exposed to risk than others (McKenna, 1983).
Another approach to accident proneness has been to investigate the consistency of accident
involvement (McKenna, 1983). An accident prone person who is involved in an accident in
one period of time would be predicted to be involved in an accident in another period of time
(Hakkinen, 1958). Correlation coefficients between the two periods have been used as a test
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of accident proneness. Sichel (1971, cited in McKenna, 1983) points to the difficulty in
interpreting correlation coefficients from a bivariate negative binomial distribution. Different
distributions may produce identical numerical correlations; however, these correlations may
have very different characteristics. The composition of the crash repeater group is also
known to change from one time period to the next (Burg, 1970). In addition, variation in
exposure to risk between individuals could be sufficient to produce significant correlations.
Mintz and Blum (1949, cited in McKenna, 1983) point out that even if distributions are based
on chance it is possible to ascertain that a few people are responsible for a large number of
accidents. It is expected by chance that some individuals will have several accidents, some
will have no accidents and some will have only a few accidents.
These criticisms and others have led to accident proneness falling generally into disfavour. It
is obvious that a great deal of conceptual confusion surrounds the concept of accident
proneness. McKenna cites a number of authors who reject the concept of accident
proneness as a unitary personality characteristic (Haddon, Suchman and Klein, 1964, cited
in McKenna, 1983), while not rejecting the view that a range of different psychological
factors can influence crash involvement. It is clear that Haddon et al considered accident
proneness to be quite distinct from the concept that a number of different psychological
factors contribute to crash occurrence (McKenna, 1983). The circularity of definitions of
accident proneness have also been criticised (Cameron, 1975, cited in McKenna, 1983)
when it has been used both to explain patterns of accident involvement and then as a causal
explanation of the same pattern it has just been used to describe. Most importantly, the
concept has failed to provide a means by which to predict individual accident involvement.
Differential accident involvement
More recently attempts have been made to replace accident proneness with an upgraded
concept. McKenna (1982, 1983) proposes that a new term ‘differential accident involvement’
be used to replace accident proneness, the advantage of using such a term being the
absence of the historical confusion surrounding the definition of accident proneness. This
confusion has resulted in researchers accepting and/or rejecting different concepts all of
which have been labelled accident proneness (McKenna, 1983). In the view of McKenna,
differential accident involvement represents an alternate approach to the study of individual
differences in accident causation. The concept of accident proneness represents a particular
position. He also argues that the new concept would be based on psychological testing
rather than on statistical modelling and would therefore avoid the disputes surrounding the
meaning of particular distributions.
The central issue of the differential accident involvement approach would be to consider
whether or not it is possible to identify or predict accident-involved individuals using
psychological tests McKenna, 1983). He also argues that no, assumptions regarding the
stability of accident involvement or the shape of the distribution need to be made. While
differential accident involvement is based on psychological testing, McKenna points out that
the concept of accident proneness relies on statistical modelling and is arrived at through a
process of exclusion. “An attempt is made to control all factors relating to risk exposure,
accident reporting etc. If a result then occurs it is attributed to something else
- this
something else is called accident proneness. Accident proneness is thus defined not by what
it is, but by what it is not” (McKenna, 1982, p. 70). McKenna also argues that accident
proneness implies that accident involvement is necessarily a stable phenomenon. Contrary
to this statement, some authors have also postulated that accident proneness may exist for
shorter periods of time (McGuire, 1976). To sum up, differential accident involvement, while
representing an attempt to free the area of accident research from the semantic confusion
surrounding the concept of accident proneness does not appear effectively to provide a new
direction for research. Within the concept of accident proneness, researchers have already
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allowed for factors such as short term accident liability and have investigated the role of
personality factors using personality tests. The approach of differential accident involvement
therefore, may not provide new directions in the prediction of the personal factors relating to
accident involvement.
Personal factors relating to crashes
Methodological issues
Studies comparing driver characteristics (in particular aggressive characteristics) of so called
crash repeaters and crash free drivers have obtained equivocal results. The explanation for
such inconsistent results most probably lies in differing and/or (more likely) inadequate
methodology. This point has been reiterated by a number of other authors (Conger, Gaskill,
Glad, Hassel, Rainey and Sawrey, 1959, Haddon, Suchman and Klein, 1964, cited in
Henderson, l971). Some of the methodological problems with studies of personality of crash
repeaters include;
Variation in exposure. Failure to control for variations in crash exposure (for example,
Porterfield, 1960). This includes not only controlling for the distance travelled by the drivers
under investigation, but also controlling for homogeneity of the risks the drivers are exposed
too. Mileage is known to increase crash rate. This measure should be a fundamental control
implemented in studies of this kind.
Control groups. Absence of an adequate control group (for example, Brown and Berdie,
1960). While most studies appear to have matched their control groups with the crash
repeater group on the basis of a number of socio-demographic factors, they have failed to
mention the extent to which the drivers are exposed to the risk of collisions and in the case
of studies involving traffic violations, the extent to which drivers are liable to be
apprehended.
Sample size. Small numbers of subjects (for example, Malfetti and Fine, 1962).
Stability of personality traits. Haddon et al (1964, cited in Henderson, 1971) also add failure
to discriminate between characteristics that are stable over time and those which change.
The concept of the personality traits implies a certain amount of stability over time (Williams,
Henderson and Mills, 1974). It is difficult to see how traits which are not stable over time can
be identified with any accuracy. In addition, determining whether changes in performance on
personality tests are the result of changes within the individual or to situation specific factors
(such as changes in test administration) may be extremely difficult to assess.
Validation of results. With the exception of a few studies, most have not attempted to cross
validate findings with different populations.
Objective measurement. Lack of objectivity in the measurement of driver characteristics. For
example, the use of inadequately standardised tests. In addition the use of self report
methods presents participants with the opportunity to falsify information about their crash
involvement and attitudes in general. A few studies have attempted to prevent such
occurrences by verifying subject reports with the authorities and personal contacts of the
subjects (Selzer et al, 1977, Tillman and Hobbs, 1949). People are known to underestimate
their level of crash involvement.
Tillman and Hobbs (1949) and Quenault (1968a) report that crash repeaters in their studies
tended to underestimate the extent of their crash involvement.
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Williams, Henderson and Mills (1974) found that a significant number of traffic offenders, in
comparison with a control group, reported a major emotional disturbance in their lives in a
short period before their crash or offence. This may have been reported by offenders in
explanation of their offence (Williams et al il974). Whether these events happened or were
fabricated cannot always be determined nor can their personal significance.
Studies that have used projective techniques have often not provided adequate descriptions
of the tests themselves or the methods by which they were administered. A small number of
studies (Conger et al, 1959, Malfetti and Fine, 1962 and others), are notable for the detail in
which they have obtained their information and the information provided in the actual paper.
Reliability of crash criteria. Lack of reliability in the crash criteria employed (see Burg, 1970).
The number of crashes assigned to each subject will depend on the definition employed.
Crashes have been categorized in a number of different ways. This can depend upon the
availability of crash data from road traffic authorities and the police. Some studies for
example have used only crashes involving fatalities. Other studies have also only included
crashes for which the driver has been held responsible (e.g., Michalowski, 1975).
In general, research has concentrated on analysing crash data and characteristics of victims.
A smaller number of studies have investigated the data for traffic infringements and
violations. Most researchers acknowledge the limitations of using crash records as an
indicator of driving performance. Some authors (e.g., Selzer et al, 1977) have limited their
studies to crashes that have involved fatalities in an attempt to ensure the presence of
accurate records.
Understandably, obtaining accurate violation and infringement rates is more difficult than
obtaining crash information, as such events are not always detected or reported. While
minor crashes may not always be reported, the more severe crashes should be reported
more consistently, especially if the police are involved. When traffic violation records have
been used, the well kept records of bus and freight companies have sometimes been used.
In analysing violation data, we should also be wary of possible bias in official crash records,
not only in terms of which records, have been recorded, but also the possibility of
discrimination in the prosecution of drivers. For example, Klein (1972) quotes a study by
Huessenstamm (1971) in which fifteen adolescents with good driving records received a
total of
33 citations within
17 days of affixing bumper stickers of the Black Panther
movement on their vehicles.
Personal characteristics of crash involved drivers
The literature to be reviewed below on the involvement of personality factors in traffic
crashes and violations can generally be categorized into two main groups according to
whether the study deals with individual personality factors (using personality test results
and/or psychiatric evaluation) or social/demographic characteristics. Studies of the
personality characteristics of drivers have dealt with aggression directly as a personality
variable. Studies of social and demographic characteristics have investigated the
relationships between crash repeaters and possible social deviancy.
An extensive number of studies have been published dating back to the earliest studies on
‘accident proneness’. These studies have differed widely in the methods used and in the
quality of the work. The reader should take note of the criticisms of these types of studies
made above. In addition, a number of literature reviews have been published (McGuire,
197G, Valentine, Williams and Young, 19/'7, Tsuang et al, 1985, Noyes, 1085).
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Personality factors
Early studies. One of the earliest and most cited studies is that of Tillman and Hobbs (1949),
who appear to have coined the phrase that, “a man drives as he lives” (p. 329). This
comment encompasses the view that certain personal characteristics of drivers make them
more or less likely to be involved in crashes. Most of the information in the Tillman and
Hobbs study was obtained by Tillman who spent approximately three months with 20 high
crash and 20 low crash drivers of a taxi firm, travelling in their cars and talking to them and
attempting to check their stories with associates and friends. The investigator would have
been aware whether each driver was of the low or high crash type. Additional evidence was
obtained from the police, juvenile court, and other social agencies, although it appears that
most of these data were of the self report type. However, the authors noted that only three
cases of lying were detected. Tillman and Hobbs concluded that in the taxi driver group,
individuals with high crash rates were characterised by aggressiveness and inability to
tolerate authority. In terms of their driving habits, the high crash group became easily
distracted when driving, and annoyed at other drivers. Eleven of the twenty reported a
history of aggressiveness as children. The family background of the driver was suspected as
the origin of these traits.
In another frequently cited study, Conger, Gaskill, Glad, Hassel, Rainey, Sawrey and Turrell
(1959) conducted a detailed evaluation of 10 high and 10 low (road) crash involved airmen.
This was part of a four year investigation. A previous paper (Conger, Gaskill, Glad, Rainey,
Sawrey and Turrell, 1957) reported the results of cross validation studies. However, this
study also suffered from small sample sizes. The 1957 study consisted of an initial sample of
110 drivers (15 no crash, 35 moderate crash, 15 high crash and 35 unclassified subjects).
The cross validation sample consisted of 154 drivers (25 no crash, 25 moderate crash, 15
high crash and 89 unclassified subjects). The high crash group were defined as those who
had had two or more crashes for which they had been held responsible in the previous four
years. The low crash group consisted of subjects who had incurred no crashes (officially
recorded, or in their own estimation) in the previous four and a half years.
Of a number of tests administered (for example, MMPI, Thurstone Temperament scale) only
three scales of the Allport-Vernon Scale of Values discriminated between high and low crash
groups in both the initial and cross validation samples. These were those dealing with
aesthetic, theoretical and religious issues. However, religious values was the only scale
significant to the 0.05 level. The no crash subjects were more oriented toward religious
values than they were toward aesthetic or theoretical values compared with the high crash
subjects. Mayer and Treat (1977) however, using questions on pro-religious values adapted
from the Allport-Vernon-Lindzey study of values failed to find a significant difference between
crash involved and crash free drivers although the crash involved group did score lower or
this scale.
The 10 high and 10 low crash airmen in the Conger et al (1959) study were selected from
and representative of a pool of 264 subjects. A number of psychometric tests, a psychiatric
examination, and psychological reports were employed to assess the subjects. The data
from these measures were rated by independent judges on number of different dimensions
or variables predicted to be related to crash frequency. An important methodological
precaution was taken in that examiners were not made aware of the crash status of
individual subjects.
It was found that in comparison with non-crash involved subjects, crash repeaters were
significantly less able to control hostility, more indifferent to the rights of others, preoccupied
with fantasy satisfaction, fearful of loss of love and support and less able to tolerate tension.
At least two of these dimensions are directly related to aggression. Little tendency was
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observed for crash involved and crash free subjects to belong to any particular clinical
character type (for example, paranoid, schizoid, obsessive etc.).
Conger et al.’s (1957) conclusions are at variance with the findings of McGuire (1956, cited
in McGuire, 1976) who found that scores on the MMPI significantly differentiated his high
and low crash groups. McGuire’s sample size was somewhat larger than the 30 (15 no crash
and 15 high crash) used by Conger et al (1957). It consisted of groups of 67 high crash men
and 100 low crash men. The populations employed by the two studies were apparently
similar one being taken from a naval base and the other from an airbase. Brown and Berdie
(1960) also obtained a significant difference using the MMPI. The MMPI was administered to
male drivers when they were freshmen in college. Six years later their official driving records
were checked and compared to their earlier scores on the MMPI. There were three groups of
drivers. One hundred high crash drivers (five or more violations and three or more crashes)
100 low crash drivers (no violations and no crashes) and a middle group containing drivers
with crashes and violations between the above two. Questionnaire responses from 80
percent of these drivers indicated that differences in mileage between the crash groups were
not significant.
Only two scales of the MMPT were found to distinguish the two groups and only a small
significant correlation was obtained. Brown and Berdie speculate that this may be because
the groups had contained drivers with a number of different personality types. For example
one driver may be extremely hostile his driving behaviour motivated by the desire to show up
other drivers. Another driver may always be in a hurry. The end result will be that elevated
scores on one scale of the MMPI may be cancelled out by depressed scores on the same
scale by other drivers with a different personality profile (Brown and Berdie 1960).
Other studies. A number of studies have obtained results similar to those of Tillman and
Hobbs and Conger et al. Their findings will be reviewed briefly below keeping in mind that a
number of these studies have methodological problems of the type described earlier in this
section. McGuire
(1972, cited in McGuire
1976) administered a variety of tests and
questionnaires to a larger group of people applying for driver’s licences in Mississippi . After
two years, each person’s driving record was investigated by means of an interview. The
group was then divided into validation and cross validation groups of approximately l,363
people. Subjects completed the McGuire Safe Driver Scale and the items were correlated
with crash frequency.
McGuire indicated that crash frequency correlated with aggressiveness, prestige seeking,
and an orientation towards competitiveness. Selzer, Rogers and Kern (1968) studied 96
drivers involved in crashes involving fatalities
(some of which involved the driver) and
compared them with a control group selected from the general driving population. Using chi
square analysis significantly more of the crash involved drivers exhibited paranoid thinking
suicidal or depressive tendencies. While there was no significant difference with regard to
the occurrence of violent behaviour between the two groups, the violence of the control
group was reported to be less severe. Those in the fatal crash group who exhibited any of
the above behaviours had significantly more crashes than their control counterparts.
Australian studies. An Australian study (Williams, Henderson and Mills, 1974) investigated
100 motorists convicted of serious traffic offences in Hobart. Subjects were matched on age,
sex , suburb and driver’s licence type with control subjects. A variety of psychological tests
were administered; a questionnaire regarding biographical background intelligence test
(Standard Progressive Factor Questionnaire), Hostility and Direction of Hostility
Questionnaire, the General Health Questionnaire, and the Eysenck Personality Inventory.
While no significant effects were obtained using the Eysenck Personality Inventory, the
Cattell 16 Personality Factor questionnaire revealed the following: the traffic offender group
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were found to be more impulsive, to have a lower social conscience, and were more likely to
have minor psychiatric symptoms such as anxiety and depression.
European studies. The small number of European studies available (Achtnich, 1967, Alonso-
Fernandez, 1966, Burkner, 1975, Burner, 1973, Schenk and Rausche, 1979) appear to have
found similar results to those obtained in the United States. As English translations of these
studies were not available, only a brief description will be provided. Husmann (1967, cited in
Signori and Bowman, 1974) reported that the Szondi test was able to differentiate between
habitually good and bad drivers. Achtnich (1967) using the same test studied 35 habitually
bad drivers and a control group. Achtnich reported that poor drivers exhibited masochistic
tendencies, latent repressed aggression, demand for power, inadequacy, demonstrative
needs, an immature sexual image, and weak egos. A German study (Burkner, 1975)
investigated the validity of the Rosenzweig Picture-Frustration test as a measure of the
aggressiveness of convicted drivers. The results disclosed that convicted drivers were
inclined to direct their aggression towards the environment, whereas the control subjects
tended to constrain their aggression. Burner (1973) proposed that the automobile be viewed
as an extension of self, and characterised crash involved drivers as belonging to one of
three categories: drivers who did not feel subjective risk and drove at speed, drivers who
wished to dominate, and aggressive drivers. Burner suggested that the cause of these
characteristics may be related to either situational or personality variables.
Control of aggression. A number of studies have suggested that inability to control feelings
of hostility and anger or to tolerate tension may contribute to a higher rate of crash
involvement, rather than the strength of aggressive feelings per se (Conger et al, 1959,
Hertz, 1970, Signori and Bowman, 1974). In the study by Conger et al, while the ability to
tolerate tension (measured in psychiatric interview) in crash drivers was significantly lower
than in crash free drivers, the quantity of underlying hostility measure failed to reach
significance. Schuman, Pelz, Ehrlich and Selzer (1967) indicated that the young male drivers
they studied appeared to use the automobile to express impulses. Mayer and Treat (1977)
found that their group of crash involved subjects (18 to 19 year old students) scored
significantly higher on measures of impulsivity. They also found a significant; relationship
between attitudes towards driving to reduce tension or as the author puts it to ‘blow off
steam’ and crash record. Klein (1974, cited in Mayer and Treat, 1977) suggested that poorer
drivers have less control over risk taking impulses while driving and were therefore “more
likely to allow driving to serve as an emotional release” (Mayer and Treat, 1977, p. l). These
findings are consistent with the frustration-aggression hypothesis (Berkowitz, 1962) which
would predict that certain individuals at least would use driving as a means to reduce
tension. Social learning theory would indicate that if the individual has not learned adequate
means of coping with tension, driving may become an outlet for these feelings. Tillman
(1960, cited in Donovan et al, l9683) reported that members of a group therapy session who
had been involved in crashes often reported a feeling of rage while driving their cars,
particularly when they had felt a loss of their sense of identity. Coinciding with the comments
of Burner (1973) the vehicle was seen as an extension of themselves. The medium of driving
in which they have a sense of mastery and power becomes a means of channelling feelings
of anger.
Negative findings. On the other hand, a positive relationship between personality variables
and crash rate has not always been found. A number of studies have not identified
differences between crash involved drivers and their crash free counterparts. A British study
by Quenault (1968a, 1968b) using the Maudsley Personality Inventory found no significant
differences between two groups of 50 subjects, one convicted of careless driving, the other
chosen at random from the same population. Selzer and Vinokur (1974) concluded that life
changes and current levels of personal stress appear to be statistically more important that
any demographic, personality, and social maladjustment variables. Preston and Harris
(1965) administered the Rosenzweig Picture-Frustration test and the Siebrecht Attitude
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Scale to 50 drivers hospitalized due to motor vehicle crashes. The Siebrecht Attitude scale
had been used previously and found to be a valid measure of driver attitudes when tested in
driver education programmes. It had not been used to measure differences between crash
free and crash involved drivers. The crash involved drivers were paired with 50 other drivers
on the basis of sex, age, race and education. The two groups were also comparable in terms
of most other socioeconomic factors. None of these control subjects had had a crash in the
previous five years. The crash group had a higher traffic violation rate than the control group.
However, performance on the written tests did not reveal any differences between the two
groups. Neither group was better informed on the road laws which coincides with the
findings of Malfetti and Fine (1962) who observed that their sample of exceptionally safe
drivers did not necessarily have a detailed knowledge of the road traffic regulations. Malfetti
and Fine (1962) concluded that it was not the amount of knowledge that was important but
the way that knowledge was used. Quimby and Watts (1981) using the Cattell 16 Personality
Factor questionnaire found only one personality factor (which measures the degree to which
the person reflects established values) to be correlated with crash history.
Safe professional drivers. Malfetti and Fine’s 1962 study is worthy of note as it appears to be
the only study to investigate in depth the characteristics of known safe professional drivers.
This study’s most serious flaw is the small subject sample used (N = 6). However in spite of
this problem the study provides detailed information
(if only descriptive) on the
characteristics of drivers making up the safe group. The six subjects were obtained through
the National Safety Council Safe Driver Awards. Initially a questionnaire was developed to
obtain biographical and driving record information from 5,244 of the award winners. The
accuracy of information was checked as closely as possible from company records. Malfetti
and Fine developed a profile of the average award winner from these data. The safe driver
reflected a picture of social stability and conformity. The driver is about 59 years of age
married and has two children. He has been a professional driver for approximately 30 years
and has generally worked for the same employer (sometimes two) during this time. The safe
driver has never had a traffic violation, and has had only one preventable and one non
preventable crash as a professional driver.
Drivers were then ranked to discover which of them had the safest driving record. The top
six drivers then underwent a series of psychological and medical tests. The psychological
tests included, the Rorschach, the Thematic Apperception Test, and the Sentence
Completion test. The Semantic Differential test and the Gallup-Thorndike intelligence tests
were also employed. Drivers were found to be of average intelligence.
Psychologically, Malfetti and Fine considered the six drivers to be generally non-aggressive
with a high level of impulse control. They appeared to require a high degree of security in
terms of social and work environments and planned conservatively and cautiously. While
driving, they did not appear to be disturbed by bad manners or poor driving. The drivers
seemed more concerned to deflect possible threats, rather than to retaliate. In terms of
driving, they appeared ‘somewhat compulsive’ about safe driving, cautious and concerned
both for other drivers and the placement of the vehicle on the road. While these data are
only descriptive, it provides an interesting contrast to that obtained by studies investigating
the characteristics of crash repeaters.
Non-aggressive characteristics of crash involved drivers. Several studies have addressed
the question of whether road users frequently involved in crashes are necessarily
responsible for their occurrence. Tillman and Hobbs (1949) argued that those with the
highest crash rates had a greater proportion of blameless crashes than did low crash drivers.
They commented that the habits of some high crash drivers left them unprotected in the
event of the unexpected.
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The comments of Tillman and Hobbs are of interest with respect to a series of studies by
Quenault in the 1960s (1967a, 1967b, 1968a, 1968b). Quenault investigated the actual
driving behaviour of drivers who had been convicted of careless driving in the previous three
year period. One group of seven professional drivers (1967b) and two groups of 50 drivers
convicted of careless driving (1967a, 1968a, 1968b) were investigated. These latter groups
of 50 drivers were paired with drivers from the same geographic area who had not been
convicted of careless driving. No significant differences were found between the groups on
the following factors; age, occupation, number of years driving, driving experience, type of
vehicle driven, sex, marital status, and number of times the driving test was taken before
passing. Significant differences were observed on the average annual mileage (careless
driving group travelling twice as far) and the number of crashes encountered by the two
groups
(careless drivers had three times as many crashes and six times as many
convictions). The source of the difference in mileage was attributed to the fact that more of
the convicted drivers used their cars for both business and pleasure than for pleasure alone.
Subjects drove around a twelve mile route in normal traffic conditions under the observation
of two observers neither of whom knew whether the driver belonged to the careless driving
group or the control group.
Quenault (1968a, 1968b) divided her sample into four groups according to their observable
driving behaviour. One of these groups (the dissociated active group) appeared similar to the
aggressive driver described in many other studies. The dissociated active drivers, in
descriptive terms, were more likely to be unpredictable, impatient and edgy. This group did
not appear to be completely aware of some aspects of relevant information when driving.
They took risks actively and consciously and caused near crashes. The other group (the
dissociated passive group) appeared to be totally unaware of what was happening around
them. They did not take active risks, nor did they appear to change their behaviour in the
face of changing situations. Due to this, dissociated passive drivers sometimes found
themselves in situations with which they could not cope, causing near crashes or crashes.
Chi square analysis was used to investigate any differences between the careless driving
group and the control group. The careless drivers were significantly more likely to engage in
risky behaviour. They were less likely to use their rear vision mirrors, more likely to overtake
than be overtaken, use unnecessary manoeuvres and have near crashes. Twenty percent
and 32 percent respectively of the careless drivers were found to belong to the dissociated
active or dissociated passive driver groups respectively. In comparison, only seven percent
and 20 percent respectively of the control group were classified as dissociated active and
dissociated passive driver groups. This data suggest two groups, of drivers one reckless
(whose behaviour may be aggressive and impulsive in appearance) the other passive
(whose behaviour does not imply aggressiveness). It would appear that the careless drivers
may be liable to have crashes either by taking too many risks (in which case these drivers
may cause crashes) or by showing rigid behaviour patterns (instead of directly causing
crashes, perhaps crashes happen to them).
Parry (1968) and Shoham, Rahav, Markovski, Chard and Baruch (1984) have suggested the
existence of a driver group whose behaviour reflects strong feelings of anxiety who may be
liable to road traffic crashes. This driver is not aggressive in the way that has been
discussed in this literature review, he or she does not engage in risky driving and is not
impulsive or sensation seeking. However, the possibility of the existence of two such
separate groups
(impulsive and anxious) remains unexplored for the most part. The
presence of such a group in the crash repeater group would act as a confounding variable in
studies, investigating aggressive traits amongst crash repeaters.
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Social characteristic of crash involved drivers
Certain demographic features are associated with increased risk of being involved in a
crash. These include; age less than 25, education of less than 12 years, being a semi skilled
or unskilled worker, single marital status
(Hyman, 1968, cited in Donovan, Marlatt and
Salzburg, 1983). Quimby and Watts (1981) also observed that drivers of high performance
vehicles and high insurance categories who tended to be in a higher socio-economic group
were less involved in crashes than drivers of low performance vehicles. Williams et al (1974)
found that in spite of controlling for similarity in educational standing and home suburb, non-
violation subjects in their study had a higher socio-economic status. Also significant in the
Williams et al study was that more of the offender group reported being taught by a driving
instructor than a family member.
Using chi square analysis, Tillman and Hobbs (1949) found significant differences between
high and low crash groups on a number of social and biographical factors. Crash involved
individuals were more likely to report conflict between parents and that one or both of the
parents was overly strict. Difference in employment record was not significant, although
reports of being fired differed significantly
(with crash involved drivers reporting greater
frequency of being fired). The crash involved drivers appeared to have many acquaintances
but few friends, and generally attempted to be the centre of attention whenever possible.
This is in contrast with the findings of Conger et al (1959), who did not observe significant
differences in friendship patterns between the two crash groups. The high crash drivers in
the Tillman and Hobbs study reported sexual promiscuity significantly more often than their
low crash counterparts. They also showed few feelings of guilt and did not indicate a strong
sense of responsibility towards their families. At school, high crash drivers reported truancy
and discipline problems. Of drivers who had served in the armed forces, the high crash
drivers were more frequently found to be absent without leave than the low crash group.
One problem with the Tillman and Hobbs study is that they failed to use a double blind
procedure. Information regarding the crash record of individuals and their psychological and
social characteristics was collected by the same person who may have had predetermined
impressions of high crash drivers. In addition, other interpretations which constitute value
judgements were also used in the personality profiles of the subjects. For example, terms
such as “filthy language” or “personal dress tended to be eccentric” when describing the high
crash group represent the researchers’ own values. While these descriptions of the drivers
are called personality profiles, it must be remembered that they are not free of the social
norms and values of the experimenter. A ‘culture free’ personality profile may be very difficult
to obtain. This should also be taken into account when examining the data from studies
which have developed their own questionnaires.
As Tillman and Hobbs’ (1949) taxi drivers could not be described as a representative sample
of the driving population, information was also obtained on 96 male, high crash drivers
chosen from the general driving population and compared with 100 control subjects of the
same age and sex with a low crash record from the same population. The names of both
groups were checked against the records of a number of social agencies; the Juvenile court,
the Adult court (for offences not relating to traffic violations), the Family Service bureau, two
children’s aid societies, public health and venereal disease clinics and the local credit
bureau. The data have been reported here in Table 5.1. Information regarding the number of
agencies with which each driver had contact was also obtained. In the high crash group, two
were known to all sources, three to four sources, nine to three sources, sixteen to two
sources and 32 to one source. None of the crash free drivers was known to more than one
agency.
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Table 5.1. Percentage contact of crash involved and crash free drivers with social
agencies. Drivers chosen from the general driving population of London, Ontario. (N =
96, crash group, N = 100), crash free group). Adapted from Tillman and Hobbs, 1949).
Credit Bureau Public Health
Adult Court
Juvenile
Known to
and VD Clinic
Court
at least one
Agency
High-
34.3%
14.4%
34.3%
16.6%
66.0%
crash
Drivers
Crash-
6.0%
1.0%
0.0%
1.0%
9.0%
Free
Drivers
The fact that Tillman and Hobbs’ crash-involved drivers were known to so many social
agencies implies a fair degree of disruption in the families of those drivers as well as a
degree of social deviancy. This coincides with the findings of a number of other researchers.
McGuire (1972, cited in McGuire, 1976) observed that in his group of 2,727 drivers the crash
involved drivers were more likely to have a family history of disruption and conflict.
McGuire (1956, cited in McGuire, 1976) compared two groups of 67 male drivers. One group
had admitted to at least one crash in the previous two years for which they had also incurred
a moving violation. The other group had reported that they had not incurred any traffic
violations of any kind since beginning driving. The two groups were matched on mileage in
the previous two years, driving experience, age and marital status. Subjects were
administered the MMPI, the Bell adjustment scale and the Kuder Preference record.
McGuire concluded that the crash involved drivers were less mature, less intellectual in their
tastes and interests, had lower levels of aspiration, were not socially well adjusted and
expressed poor attitudes to the law and driving.
The Mayer and Treat (1977) study investigated 30 crash free (control) and 30 crash involved
(three or more crashes in the last three years) 18 and 19 year olds. The two groups were
matched for age, sex and most importantly annual mileage. A series of short questionnaires
was designed for the purpose. The crash group on Mayer and Treat’s measures of social
maladjustment scored significantly higher on juvenile delinquency, negative 1 attitudes,
antisocial tendencies, and external locus of control (assigning responsibility for events to
sources outside of themselves). Mayer and Treat regarded the measure of citizenship
(voting frequency, church attendance etc.) to be marginally significant (p < 0.10). The
measure of pro-religious values adapted from the Allport-Vernon-Lindzey Scale was not
significant. The conclusions reported above are not in keeping with the comments of Parry
(1968) who observed that many drivers admitted undergoing a change when they sat behind
the wheel of a car. Generally good citizens were seen to become selfish, aggressive and
dangerous when behind the wheel of a motor vehicle. However, the above findings indicate
that the individual's general lifestyle reflects upon driving behaviour and subsequent crash
record.
Measures of intelligence. A number of studies have investigated the intelligence of crash
repeaters in an attempt to form an overview of the types of individuals who have repeated
crashes. The findings of these studies will be reported very briefly for this reason. The
studies discussed in this review have not found any significant differences between levels of
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intelligence (as measured by intelligence tests) in crash free and crash repeater subjects.
This has been the case, even though a number of different tests have been employed.
These include; Conger et al (1959) who assessed intelligence using two tests (the Wechsler-
Bellevue adult test and the Shipley-Hartford vocabulary scale). Similar results were obtained
by other researchers. For example; Quenault (1968a, b) using the Shipley Abstraction test
and Williams et al (1974) using Standard Progressive Matrices.
High risk of crash driver groups
The previous section investigated the general personality and biographical characteristics of
known crash repeaters. It would appear that certain personality characteristics are common
to the crash repeating group. This group of drivers as a whole represents a high risk (of
crash) group. However, it is possible to subdivide this group into more distinct and
homogeneous groups. These include; people who drive while intoxicated, young drivers and
the mentally ill. It should be noted that these three categories are not distinct but reveal
substantial overlap and can be considered sub-groups of the one high risk group of drivers.
In addition, some high risk drivers do not fit into any of the three categories to be outlined. A
review of each of these categories follows.
Characteristics of drivers who drink and drive
Although drinking would appear to increase the risk of being involved in a crash, it is not a
guarantee that a crash will take place (Gusfield, 1985). Gusfield argues that by “singling out
‘alcohol involvement’ as the cause of crashes, we leave unstated and untested the
hypothesis that without the presence of alcohol the crash would not have occurred and that
alcohol is the only element in the causal process that is capable of being changed” (p. 71).
While the fundamental conclusion of the overwhelming majority of research is not being
challenged (that for every group or set of conditions increased alcohol use increases the risk
of crashes) (Gusfield, 1985), a number of studies have investigated the contention that it is
not alcohol alone which necessarily causes crashes, but alcohol in combination with other
factors such as personality and social background. This may be especially important given
that alcohol may influence aggressive behaviour.
Zylman (1975) in a literature review on the influence of alcohol in traffic crashes argues that
only 30 percent rather than 50 percent of all crashes involve alcohol and that relatively few
alcoholics are high risk drivers. He argues that it is not alcohol alone that leads to crashes
but a combination of personality characteristics
(alienation, hostility, aggression, and/or
transient traumatic experiences) and alcohol. Zylman (1974, cited in Zylman, 1975) suggests
that in 70 percent of crash cases, personality, situational, or environmental factors are more
important than alcohol, even though they may have been drinking. It should be noted at this
point that while these conclusions and those to follow may have some intuitive appeal, they
are not based on sound conclusive evidence. Further detailed research is required before
any of these conclusions can be accepted.
Social-demographic characteristics of drinking drivers. Bradstock, Marks, Forman, Gentry,
Hogelin, Binkin and Trowbridge (1987) report on the socio-demographic characteristics of
drinking drivers based on Behavioral Risk Factor Surveys (BRF) at the U.S. national level.
While BRF Surveys have been reported to be under-estimates of actual rates (Malin et al,
cited in Bradstock et al, 1987), Bradstock et al report that the BRF Surveys are not critically
biased in other ways. BRF Surveys are population based, random telephone surveys. A total
of 22,236 interviews were completed. Drink driving was reported by 6.1 percent of the adults
in the U.S., made up of 9.2 percent (a significant proportion) of males and only 3.3 percent of
women. Fell (1982, cited in Gusfield, 1985) also reports that 85-90 percent of all people
arrested for drunk driving are men. A significant decrease in reported drink driving was found
with age. Eighteen to 24 year olds had the highest levels of drink driving, while the lowest
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levels occurred amongst those over 64. No differences were observed between the drink
driving habits of people with no high school and people with higher than high school
education. Men who reported that they tended not to use seatbelts had drink driving rates of
11.3 percent compared with 6.1 percent of men who said that they almost always used seat
belts. Although this difference was significant for men, there was only a trend in this direction
for women. Smokers who consumed more than one packet of cigarettes per day were twice
as likely to report drinking and driving than their non-smoking counterparts. People who
admitted to consuming five or more drinks on at least one occasion in the previous month
(binge drinkers) reported higher proportions of drink driving than those who did not. Chronic
alcohol users (an average of two or more drinks per day) reported higher rates of drink
driving than those who were not chronic drinkers. Significantly more men than women
reported that stress in interpersonal relationships made them more likely to drink and drive.
In addition, individuals who reported that they were more likely to drink and smoke than
exercise in response to stress were significantly more likely to drink and drive. It would
appear that many of the drivers in this study who reported drinking and driving, also engage
in other risk related activities. The levels of risk accepted and the risk assessment of these
individuals may help explain why they engage in drinking and driving activities.
Personality of drinking drivers. In an interesting study, Donovan and Marlatt
(1982)
attempted to identify through the use of cluster analysis personality sub-types of drivers who
drive while under the influence of alcohol. The results will be reported in some detail as the
study provides an example of how various personal factors including aggression, can
interact to influence a behaviour known to be significantly implicated in road crashes. The
subjects were 172 men recruited from an alcohol related education programme. Subjects
were of lower middle class status (determined on the basis of academic and occupational
status) and either married (40.9 percent), divorced (29.8 percent) or separated/divorced
(28.1 percent). Only 24.2 percent of the subjects admitted to having a drinking problem.
However, 99.3 percent of the drivers consumed five to six drinks per occasion at least once
in a while. Forty two percent of the subjects drank 45 or more drinks per month. More than
half of the subjects could have been classified as heavy drinkers (five or more drinks on
more than one occasion a week). The subjects reported an average of fifteen drinking
occasions per month, with about ten of these occasions involving five or more drinks.
Cluster analysis was used to analyse the scores of driving related attitudes, personality and
hostility measures in order to define possible sub-types within this population. Five distinct
groups were identified. The group of drivers with significantly fewer crashes and violations
(Cluster 2) was also found to consume significantly less drinks per occasion than any of the
other groups. In addition this group were considered to be the most well adjusted
emotionally, and to have the lowest levels of depression and driving related aggression or
sensation seeking. They were also significantly less likely to take driving risks. On the other
hand, the group of drivers found to have significantly more crashes and convictions (Cluster
4) than Cluster 2 individuals, in addition to drinking significantly more, were also found to be
significantly younger. They also revealed greater levels of driving related aggression,
competitive speed, sensation seeking, hostility and irritability. However, they displayed only
moderate levels of depression and emotional instability. Another group (Cluster 3) while not
revealing particularly hostile or poor driving attitudes, were characterised by the highest
levels of depression and resentment. They also had low levels of assertiveness and
emotional adjustment. These individuals were found to have significantly fewer crashes and
convictions than Cluster 4 individuals. However, in comparison with Cluster 2 individuals,
drivers within Cluster 3 had significantly more crashes and violations.
In terms of drink driving, Donovan (1980, cited in Donovan, Marlatt and Salzburg, 1983)
reports that the driving-risk index of the drink driving group is about nine times greater than
that of the average driving population. However, it would appear that some individuals may
get into more trouble than others while driving. Those drivers who have a high level of
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hostility and who will drink heavily on a particular occasion typify the highest level of overall
driving risk within Donovan and Marlatt’s conceptualisation. Also at high risk are individuals
characterised by depression, resentment and low levels of perceived personal control,
emotional adjustment and assertiveness. Selzer, Payne and Westervelt (1967, cited in
Donovan et al,
1983) commented that the high risk driving behaviours exhibited by
individuals in the above categories while under the influence of alcohol may represent a
method by which to express underlying psychopathology in the absence of more adaptive
coping methods. It would appear that individuals who drink and drive do not represent a
homogeneous group. Selzer, Vinokur and Wilson (1977) note that this may be a reason for
the lack of success of most treatment programmes.
Mozdzierz, Macchitelli, Planek and Lottman (1975) reported significant differences between
alcoholics with high and low crash and violation records on scales of the Guilford-
Zimmerman Temperament survey and on the MMPI. Their results also indicate that it is
possible that two groups of drivers may be present in the driving population. One is a high
risk group characterised by impulsivity, recklessness and irresponsibility. The low crash-
violation group of alcoholics were submissive, and more cautious, with greater concern for
responsibility. Mozdzierz et al concluded that the high crash group may contribute more than
other alcoholics to the crash statistics because of temperament and personality
characteristics. Donovan, Quiesser, Salzburg and Umlauf (1985) compared a group of non-
alcohol involved high crash drivers with a group of alcohol-involved high crash drivers. No
significant differences were observed between these two groups on the personality
measures employed. Both of these groups differed significantly from a group of drivers
chosen from the general population. However, a number of demographic differences were
observed. The alcohol-involved group were significantly older, less well educated and of
lower social position than the high risk group. The high risk group also perceived that they
had less personal responsibility for crashes and had higher amounts of driving related
aggression. These two groups may represent sub groups within the same population of high
risk drivers.
Donovan et al
(1985) consider that alcohol, personality and attitudinal factors may
independently contribute to increased crash risk. The interaction of any of these factors
within the same person may act to increase their influence. Donovan, Marlatt and Salzburg
(1983) present a cognitive-behavioural model of high-risk driving (Figure 1) which attempts
to integrate the factors cited above (drinking behaviour, personality traits, acute emotional
stress, driving related attitudes and the availability of appropriate coping skills) and high-risk
driving. However, while this model is interesting, it is not yet based on firm evidence. Further
research is required in order to validate or invalidate the model. They argue that,
“the individual who appears to be at maximal risk for accident involvement is a
young man characterised by a high level of underlying hostility and an
aggressive disposition who drinks heavily and frequently, and who is deficient
in those social skills involved in the appropriate expression of anger and the
management of stress, frustration or depression.” (p. 415).
When faced with acute emotional distress, such an individual does not have the skills
required to cope with the situation. The stress arising from this situation will be perceived as
a loss of personal control. To these individuals, alcohol and the automobile may represent
methods of coping with these feelings. The model suggests that drinking and driving serve
as a means of regaining or increasing feelings of personal power and control.
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Deficient coping skills (Inability to manage Anger, Stress or Depression)
or
Hostile-aggressive trait disposition
and
High quantity-frequency alcohol use
Interpersonal or Intrapersonal Stress
Unsatisfactory resolution of stressful situation
Resultant Increase in Frustration and Tension
Decrease in Self-Efficacy and Personal Control
Drinking with the expectationDriving with the expectation
of tension reduction andof tension reduction and
increased personal controlincreased personal control
Increase in Actual Level of
Covert and Overt Hostility-Aggression
High-Risk Driving with Increased Probability
of Accidents and Violations
Figure 1. Hypothetical cognitive-behavioural model of the influence of social skill
deficits, heavy alcohol use and hostile-aggressive personality on high-risk driving.
From Donovan, Marlatt and Salzburg (1983)
Characteristics of young drivers
The problem of young drivers is essentially a problem limited to young males (Henderson,
1972). Very little research has examined the characteristics of young female drivers,
possibly because they have not proved to be a high risk group.
Pelz and Schuman (1971) have found that young male drivers are more likely to be involved
in motor vehicle crashes between the ages of 16 and 24. Coppin, Ferdun and Kirkham,
(1965, cited in Cummings, 1975) found that for young women drivers, crash rate was
significantly related to driving experience (the number of months the licence had been held).
However, for similarly defined groups of young men, it was age that was found to be
significantly related to crash rate. They concluded that intrinsic components of age (such as
level of maturity) are important factors in crash rate of young male drivers. Pelz and
Schuman (1971) also observed a similar difference in the crash characteristics of young
male and female drivers. Waller (1970, cited in Cummings, 1975) found that young male
drivers with traffic violations and/or crash records were typical of their age group of males.
However, young female drivers involved in crashes or with violations were not typical of
crash free female drivers.
The role of alcohol
Cameron (1982) indicates that a large proportion of alcohol and non-alcohol involved
crashes involve drivers under the age of twenty-five. This is the case even when differential
exposure to traffic crashes has been controlled for. In a recent review, Mayhew, Donelson,
Bierness and Simpson (1986) concluded that young drivers who drive after drinking had a
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greater risk of crash involvement than older drinking drivers, although the young drivers were
less likely to drink and drive. Mayhew et al make the suggestion that the higher crash risk of
young drivers may be due to inexperience with drinking and/or driving. However, they also
consider feasible the possibility that personal and social characteristics may contribute to
increased risk.
Cameron (1982) also noted, despite limited data being available, that behavioural correlates
of drinking and driving problems indicate some association between feelings of rebellion,
hostility and alienation and an increase in the number of traffic violations and crashes.
Jessor (1983, cited in Tonkin, 1987) suggests engaging in risky behaviours in general serves
to help “take control of one’s life, express opposition to adult authority. . deal with anxiety,
frustration, inadequacy”
(p.
216) in addition to being pleasurable to the young person.
Earlier work on the role of personality and social factors in crash causation (Schuman, Pelz,
Ehrlich and Selzer, 1967) revealed that a strong relationship did exist between exposure
(number of miles driven in the previous year) and crash experience. However, motivational
factors were also found to be important. Schuman et al found that 40 percent of 16 to 20
year old drivers they studied reported driving to blow off steam after arguments. However,
reports of this behaviour became less frequent with increasing age. Feelings of anger and
frustration were also reported by young drivers in response to obstacles (for example,
repeated red lights) when driving. However, these feelings also declined with age.
Schuman et al (1967) also reported that the time between ages 16 and 22 was a period of
frustration and anxiety in which the motor vehicle was perceived as an outlet for the
expression of these feelings.
Drivers with high crash rates in the Schuman et al study were also more likely to own their
own vehicle, be employed rather than attend school or college, have only a high school
education and be of lower socio-economic status. Poor school adjustment, low academic
achievement, and number of cigarettes smoked were among the better predictors of crash
frequency (Harrington, 1972). However, the degree to which crashes could be predicted on
the basis of biographical information was very low. The conclusions drawn by these studies
are consistent with those made by others (Beamish and Malfetti, 1962, Pelz and Schuman,
1968).
Symbolic status of motor vehicles
Klein (1972) hypothesises that for adolescents, the car symbolises power, autonomy and
status. Young men learn that ‘real men’ are tough, ingenious and prepared to take risks.
However, their freedom is severely restricted by parents, schools and the law. The motor
vehicle may be the only area in which the young driver can be in control (Klein, 1972). It has
been suggested that the idea of obtaining a driver’s licence is a marker of transition into the
adult world (Klein, 1972, Tonkin, 1987). Carlson and Klein (1970) hypothesised that the
familial socialization of young male drivers may be of significant influence in forming driving
behaviour over institutional socialization. The son learns specific driving behaviours from
watching his father drive. They also learn what Carlson and Klein have called the familial
‘lifestyle’ which includes attitudes to authority, conformity, aggression, self perception,
relationship to the social environment, the concept of status, perceptions regarding the
status of automobiles. The values adopted by a given family do not necessarily correspond
to those of society in general. Institutional socialization includes schools, police, and court
system through which society’s values are taught and enforced. These institutions attempt to
encourage behaviour seen as socially desirable - in this instance good driving behaviour. In
support of this hypothesis, fathers of sons with higher conviction rates were also found to
have significantly more convictions.
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Other groups at risk: The mentally ill
It has been already established that the rates of suicide by motor vehicle crash are most
likely relatively small (less than 5 percent) in comparison with other factors. However, as a
group the mentally ill would appear to represent a high risk sub group of the driving
population. It is difficult to ascertain with certainty the relative rates of crashes amongst the
mentally ill and many of the studies in the area have not met some of the evaluation criteria.
As with a number of the studies on personality and crashes, studies investigating the crash
rate of the mentally ill have failed to implement basic methodological controls such as
controlling for distance travelled, or variations in risk. Gibbens (1968) in a book on medical
aspects of fitness to drive comments that, except for special circumstances, there is little
evidence that a psychotic illness increases crash risks. He also comments that mental
illness of all types tends to reduce the individual’s interest and activity. Such patients would
be less likely to drive and would therefore be less exposed to crash risk. These thoughts are
echoed by Henderson (1971) who states that at any one time the numbers of mentally ill
people driving motor vehicles is likely to be relatively small. However, as Henderson (1971)
points out, this observation does not rule out the argument that mental illness may be related
to crashes. Indeed, there is some evidence available to support this position.
Noyes (1985) states that within the sub-group of mentally ill patients the risk of crashes is
higher than in the general driving population. Waller (1965, cited in Noyes, 1985) found that
the crash rate of mentally ill people known to the California Department of Motor Vehicles
had twice as many crashes than the age adjusted sample without known illness. Crancer
and Quiring (1970) found that 915 drivers hospitalised for suicidal gestures in the years
1963, 1964, 1965 had a significantly higher crash and violation rate than a comparison group
of drivers from the general population. The group also had significantly more violations for
drunken driving, reckless driving, driving while suspended, and negligence.
Eelkema, Brosseau, Koshnick and McGee (1970) found that discharged mental hospital
patients as a group had a higher crash and violation rate per hundred driver years than a
comparison group from the normal driving population. Psychotic and psychoneurotic
patients had a greater crash ratio, although after they had been discharged from hospital,
their crash rate was found to be lower than that of the matched comparison group. Buttiglieri
and Guenette (1967, cited in Noyes, 1985) also observed that the rate of crashes tended to
decrease after release from hospital. As Eelkema et al (1970) did not control for distance
travelled, it is unclear whether the decrease in crashes was due to a decrease in the
distance driven by mentally ill patients after hospitalisation or some other factor. Patients
with personality disorders had the highest crash rates and showed little improvement after
release from hospital. However, these results were also confounded as the number of miles
driven was not controlled. Single vehicle crashes were almost solely found amongst the
experimental groups.
Type of mental illness
A number of studies have found that not all categories of psychiatric patients are over-
involved in crashes. Increased crash rates were found amongst neurosis sufferers (Crancer
and Quiring, 1969, cited in Noyes, 1985) and people with personality disorders (Eelkema et
al,
1970). Schizophrenics, on the other hand, did not differ significantly from the general
population (Crancer and Quiring, 1969, cited in Noyes, 1985). A number of studies have
also observed that alcohol problems are also implicated with substantial number of mentally
ill people
(Crancer and Quiring, 1970, Eelkema et al, 1970). Alcohol abuse amongst
psychiatric patients may make a considerable contribution to crash rate and therefore tends
to confound attempts to assess crash rates. A Finnish study has indicated that after
controlling for drug abuse, patients with psychiatric histories may have a similar crash rate to
the rest of the population (Maki and Linnoila, 1976).
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Predicting aggressive drivers
The potential value of research into the personality and social characteristics of problem
drivers lies in establishing effective means of predicting crash liability. It is currently possible
to identify certain groups in the community who are at greater risk of being involved in motor
vehicle crashes than the general community. It can also be said that, there may be some
consistency in the personality traits of multiple crash drivers. However, there appears to be
no personality test which has been found to predict individual crash liability satisfactorily,
before the event.
Interview techniques
A number of the studies discussed in the previous section utilized psychiatric interviews in
attempting to distinguish between crash free and crash involved drivers. This technique
represents an after-the-event method of detecting personal factors affecting motor vehicle
crashes. Hertz (1970) argues that the structured goal directed psychiatric interview may
prove a useful diagnostic tool for the detection of personal factors influencing crash
frequency. However, such techniques are extremely difficult to standardise adequately as
the training and personal qualities of the interviewer are also crucial. An interview may lead
to incorrect conclusions if important information is not extracted or if that information is not
adequately or properly interpreted (Anastasi, 1982). Interview techniques must therefore be
considered extremely limited in terms of individual crash prediction, and would be difficult to
apply on a widespread basis.
Personality tests
While a number of studies have produced positive results in identifying the personality
characteristics of crash involved drivers, the methodological problems of these studies
prevent any firm conclusions being drawn. These problems have included small sample
sizes and inadequate control for variations in risk and exposure. Research in the area of
aggression has included few cross validation studies. The study by Conger et al (1957,
1959) is one of the few to discuss the results of cross validation studies. As a consequence,
the literature does not reflect a systematic development, with researchers in general
applying either different established personality tests or developing their own tests. These
tests have either been developed on the basis of previous research, using factors the
researchers considered may influence driving behaviour, or using sub-scales from already
established tests. As most of these studies do not appear to have been cross validated, it is
not possible to judge which measures could be successful in discriminating aggressive
drivers. Of the established tests a number of scales on the MMPI were found to discriminate
between high and low crash drivers in a number of different studies. The MMPI would
appear to have been one of the most successfully employed tests, although it failed to
survive in cross validation by Conger et al (1957). The 16 personality factor questionnaire
was found to significantly discriminate between high and low crash drivers on at least one
scale in two different studies (Quimby and Watts, 1981, Williams, Henderson and Mills,
1974). McGuire (1976) reported success in cross validation with his Safe Driver Scale. Of
the other personality tests employed in the studies discussed, they would appear to be
balanced between positive and negative results.
These tests are indirect measures and as a consequence establishing their validity is
difficult. As these characteristics have been identified as personality traits, they imply a
certain amount of stability over time (Williams, Henderson and Mills, 1974). However, much
of the behavioural variance has been found to be accounted for by the situation rather than
the personality traits. An important question in view of this result would be to ask what is the
personality test actually measuring.
This area of research has been characterised by inadequately designed and conducted
studies. The validity of much of the research must therefore be questioned. Many authors
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have levelled similar criticisms at studies of personality characteristics of drivers (Conger et
al, 1959, Valentine et al, 1977, Williams et al, 1974). A few of these studies (Conger et al,
1957,
1959, Tillman and Hobbs,
1949) have been criticised as they were based on
statistically extreme samples. The findings may therefore not generalise to the larger
population. While the term accident proneness with all its conceptual difficulties, has for the
most part been put aside, the research presented above continues to embody the notion that
some individuals, by virtue of their personal characteristics, are more likely to be involved in
crashes than others. These personal characteristics may be permanent and/or temporary,
due to emotional stress and/or familial upbringing, alcohol and social values.
Henderson (1971, cited in Valentine et al, 1977) maintains that the study of the pathological
characteristics of crash involved drivers is not productive as these traits appear to change
with time, age and situation and do not aid in effective crash prevention. The idea that more
aggressive people who display their aggressiveness in the way that they drive will have
more crashes than non-aggressive people has intuitive appeal. However, these studies do
not appear to add significantly to our collective knowledge about the causes of crashes.
Concluding discussion
It would appear from the literature that, while considerable research has been conducted into
the role of aggression in driving, few firm conclusions can be drawn. The problems
experienced in the research of driver aggression can be attributed, in part, to the complexity
and vagueness of some of the concepts involved. Both the dependent and the independent
variables are difficult to define (Lucas, 1970). Crash and violation frequency are often
difficult to establish accurately due to incomplete official crash records. In addition the
criteria applied to distinguish crash repeating drivers and drivers with low crash frequency
has varied considerably between studies making comparison difficult. The relevant personal
and social characteristics of drivers in relation to the occurrence of driver aggression have
appeared to be difficult to identify. In addition, measurement of these factors is necessarily
indirect. The instruments used in attempts to measure the underlying factors related to
driver aggression are notorious for their lack of validity and reliability. None of the measures
employed have been shown to be able to predict crash involvement on an individual basis.
Drivers at high risk of crash involvement exhibit a broad range of personal and social
characteristics. It is possible to divide this overall group into more distinct sub-groups.
These categories are not mutually exclusive but reveal substantial overlap. They include
people who drive under the influence of alcohol, young drivers (particularly young male
drivers) and possibly the mentally ill. Some drivers do not fall into any of the above
categories of high risk drivers identified. Drinking drivers and young drivers are known to
have crash and violation rates above that of the normal driving population. The evidence,
although not conclusive, suggests that the high crash rates of these drivers are significantly
related to hostility and aggression. In particular the suggestion has been made that some of
these individuals are less able to control aggressive impulses or tolerate tension.
The crash rate of young drivers tends to decrease with increasing age. A number of studies
have suggested that this results not only from increasing experience but also from increasing
maturity. It is postulated that these young drivers feel less need to engage in dangerous and
risky driving as they grow older. Alcohol plays a significant role in motor vehicle crashes and
is to some extent a confounding variable in studies on aggression in driving making the
differentiation of the effects of personality and alcohol difficult. This point has also been
noted by other reviewers (Valentine et al, 1977). There is now evidence that alcohol may
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influence the occurrence of aggressive behaviour. The mentally ill would also appear to a
group at risk in the driving community. A proportion of this problem may relate to attempted
suicides by motor vehicle crashes. However, probably less than five percent (most likely 2
to 3 percent) of crashes can be attributed to attempted suicides (Noyes, 1985). It also
appears likely that the mentally ill are less likely to drive than other groups in the community
and therefore the proportion of these drivers involved in crashes is somewhat reduced as a
result.
The general high risk group of drivers has also been described as having high levels of
hostility and aggression. Of these high risk drivers, a very small number may be ?sufficiently
disturbed or deviant to attempt suicide, murder, or malicious damage on the road, although
no clear statistics have been produced to verify this statement. Evidence that the rates of
road crashes are related to the crime statistics of the country is inconclusive. While there is
a volume of research which concludes that aggression plays a significant role in increased
crash and violation rates, as with drinking drivers and young drivers, firm conclusions are not
warranted. Many of the studies in this area have been beset by methodological problems
related to;
inadequate control for variations in exposure and hazard level
small sample sizes
use of inadequately standardised tests
failure to validate findings with different populations
No single personality trait has been identified which satisfactorily distinguishes the high
crash driver from the low or crash free driver. Personal factors which have been identified
as associated with motor vehicle crashes include generally high levels of aggression and
hostility, competitiveness, less concern for others, poor driving attitudes, driving for
emotional release, impulsiveness and risk taking. A background of social disruption and
deviancy appears to be more common amongst high crash and/or violation drivers who have
exhibited aggressive attitudes or responses.
While people who exhibit such behaviour patterns are undesirable as drivers, members of
the ‘normal’ driving population are also seen to exhibit aggressive (looking) behaviour. It has
been postulated that the motives of drivers do not only consist of a desire to get from A to B
in the safest possible way. Drivers may engage in risky driving practices in order to fulfil
these other motives. These motives include those suggested above in relation to crash
repeating drivers (thrill seeking, desire for speed, having fun, discharging tension) but may
also include others such as attempting to enter a busy traffic stream, keeping up with the
traffic stream, getting somewhere more quickly, frustration or bad temper.
Involvement of crash repeaters
The attention focussed on the role of aggression in driving and the personality
characteristics of repeated crash and conviction-involved drivers appears unwarranted given
the likely contribution of these factors in crash causation. Aggressive or
(without the
assumption of intent) risk taking behaviour would appear to have a high profile in terms of
observable on-the-road behaviour. Subjective experience would indicate that dangerous
driving is quite frequent. The authorities regularly complain in the media about the poor
attitudes of drivers in general (see for example The Age, Saturday, 10 October, 1987) and
the role they may play in crash causation. Even if it were agreed that aggressive personality
traits (hostility toward authorities and other drivers) are a causal link in repeated crashes
and/or violations, the effect of removing these individuals from the driving population would
appear to be comparatively small. That crash repeaters constitute a small proportion of the
driving population has been known for many years. Forbes (1939, cited in McGuire, 1976)
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found that a small percentage of the population may have a high proportion of the crashes in
one time period. However, in the next period of time, that same percentage of crash
repeating drivers will be largely composed of different individuals.
Hampson (1984) cites a 1975 study by Sabey and Staughton who report that of the human
factors identified as being involved in road traffic crashes only 0.6 percent can be attributed
to frustrated or aggressive behaviour. The less strong definition we proposed which
encompassed driving acts aggressive in appearance, such as reckless driving or
irresponsibility, accounted for only 1.6 percent of the human factors identified as contributing
to motor vehicle crashes.
Burg (1970) in a six year study of the crash and violation rates of 7841 drivers found that the
majority of drivers involved in crashes had never been involved in crashes before. It should
be noted that only California Department of Motor Vehicles records were used. These
records are known to be an underestimate of the true number of crashes (Burg, 1970). The
Robertson and Baker (U.S.) study (1975) found that only six percent of drivers involved in
fatal crashes had more than eight convictions in all the years prior to the crash. Burg (1970)
found that the removal of all drivers with one or more crashes over a three year period would
eliminate
19.8 percent of drivers and
29.6 percent of the crashes occurring in the
subsequent three year period. Eliminating drivers with two or more crashes over a three
year period would dispose of only 3.9 percent of drivers and 8.0 percent of crashes. The
elimination of drivers with three or more crashes (0.8 percent of drivers) would prevent only
2.0 percent of crashes. Burg concludes that traffic safety efforts would be more usefully
directed at the so called ‘normal driver’. As indicated above, it would appear that the
composition of the crash repeater group is not constant from year to year. Henderson
(1971) determined from Burg’s data that “if a three year, triple crash involvement crash
history is used as a predictor of crash involvement for the next three years, the prediction
would be correct in less than 50 percent of cases” (p. 46). A study by Peck, Coppin and
McBride (1967, cited in Robertson and Baker, 1975) found that the crash population from
year to year is largely a changing one.
“Of those drivers who were crash involved in 1961
and 1962, 86.8 percent were crash free in 1963. Conversely, the previously crash free
drivers accounted for the vast majority of the crashes in 1963” (p. 121).
Foundations of aggressive driving
Any initiatives to attempt to cope with aggression in driving must necessarily depend on the
theoretical approach adopted. While few researchers would dispute that a biological base to
aggressive behaviour exists in humans as well as in other animals, such an approach would
appear to offer little hope to road safety authorities attempting to combat aggressive driving.
There can be little doubt that there is a substantial learning component (at least in the ways
and situations in which aggression is expressed) to aggressive behaviour.
A number of researchers have attempted to relate aggressive driving behaviour to theories
of aggression. Whitlock
(1971) speculated that aggressive behaviour exhibited by
apparently normal adults may be accounted for in the terms of violation of perceived
territorial rights and the Lorenzian view that humans have a drive for aggression. Where
once, aggression was used in defence of the home, as the numbers of car owners increase,
aggression may come to occur “in furtherance of the driver’s sense of property rights”
(Whitlock, 1971, p. 133). In particular, Witlock suggests that, to the young male driver, who
in general owns little real estate, the motor vehicle becomes a “symbol of power and
prestige, a part of one’s territory to be defended by aggressive displays whenever its
integrity is threatened or breached”
(p.
133).
Whitlock suggests that the territorial
explanation for aggressive driving may relate more to members of the ‘normal’ driving
population than the deviant driver who may be unable or unwilling to control his or her
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aggression. Another possible explanation offered by Whitlock (1971) is that the automobile
essentially isolates the driver from other road users. In a sense then, many of society’s
restrictions are diminished. In addition, the design of the automobile offers “a certain amount
of immunity from retaliatory action” (Whitlock, 1971, p. 128). Drivers may therefore feel less
restrained about revealing aggressive dispositions.
Other researchers (Naatanen and Summala, 1976) have suggested that the frustration-
aggression hypothesis may account for the occurrence of aggressive behaviour in some
instances. For example, a number of researchers have suggested that the need for impulse
expression (for example, Selzer and Payne, 1962), or the inability to control hostility (for
example, Conger et al, 1959) may cause drivers to use their motor vehicles to reduce such
tension. The frustration-aggression hypothesis would propose that individuals need to
discharge feelings of frustration. An individual who has not been taught appropriate ways of
coping with frustration or distress may indulge in dangerous and aggressive driving in a futile
attempt to take control. Given the often frustrating nature of driving, it may not be surprising
that some drivers are aggressive in response to the difficult traffic situations they face every
day.
Most of the speculation relating to the basic causes of aggression in driving supports the
notion that social norms and values play an important role. In view of this, the next section
will be devoted to a discussion of the role of society in crash causation. It may be that social
values influence attitudes toward aggressive driving and behaviour. Learning may also
influence the situations and the means by which feelings of frustration and aggression are
expressed. However, all of these comments must remain speculative in the absence of
conclusive evidence. The bases of aggression in driving are highly complex and most likely
occur as a result of a combination of biological and social factors. At present, the comments
relating aggression in driving to highly complex theories of behaviour must be judged to be
preliminary and highly speculative. Detailed research is required before any conclusions
could be drawn.
The role of society
It was earlier argued that society for the most part regards people who break the law as
deviants. However, this does not appear to extend to people convicted of motor vehicle of
fences (Clifford and Marjoram, 1978). It was postulated that the legislation against traffic
offences does not originate in prevailing norms of the society. Henderson (1971) has argued
that countermeasures initiated to prevent dangerous driving habits must be sanctioned by
society if they are to be effective. Preventive measures may have decreased effectiveness if
people in general do not regard traffic offences as criminal behaviour. Hampson (1984)
comments that it seem likely that society as a whole determines the level of safety margins.
He goes on to argue that society encourages risk taking and competitiveness. Henderson
(1972) remarks that the high crash rate of young male drivers is related to the essential
structure of society and the high social values placed on speed and mobility. Any advances
in alleviating this problem requires reaching some understanding of society as a whole.
Henderson (1972) and Klein (1976) both comment that the influence of the mass media on
driving behaviour and its role in counteracting educational efforts had never been properly
researched. The motor vehicle has been claimed to have symbolic meaning, for instance, it
represents freedom and privacy (Slater, 1970, cited in Klein, 1976). The advertising of motor
vehicles with few exceptions appears to reflect social values other than those of driving as a
means of transport. Advertisements emphasise status, speed, excitement and freedom to
name just a few. Henderson (1972) provides an example from a motoring magazine;
“And the next move goes something like this: the guy in the front slaps on the
brakes going into a tight left hander. But there’s no need to brake the..., flick
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back to third, the tacho flips to 4700 and the tail slides out. Hold it with
fingertip correction on the wheel, a little more pressure on the throttle. The
clock says 60, and you're around, through and gone - and Fred’s behind you
still on the brakes...” (p. 17).
Henderson (1971) above argued that society must come to see drunken driving as socially
deviant as ‘urinating in George Street’. This must also be the case if attempts are to be
made to decrease the frequency of aggressive, competitive driving behaviour. In Klein’s
(1971) view, the individual’s behaviour and experiences may have powerful effects on his or
her driving behaviour. If as a society we emphasise values such as competitiveness and
aggressiveness, individual initiative, autonomy, challenge, excitement and risk taking, then
all facets of behaviour including driving will reflect these values.
Eron and Huesmann (1984) argue that they have found a direct positive relationship
between aggression and traditional masculine attitudes (which involve aggressiveness).
They argue that social learning plays an important role in reinforcing aggressive behaviour
patterns. As aggressive behaviours learned early in the child’s life, this would take place
primarily in the home. They go on to argue that if children (regardless of sex) learn prosocial
ways of solving problems, they will be much less likely to adopt aggressive tactics. Given
that (as the frustration-aggression hypothesis would propose) individuals need to discharge
feelings of frustration, an individual without the requisite skills to come to terms with
frustrating or upsetting events, may find alternative outlets for these feelings (such as risky
driving) in order to cope.
The findings of Eron and Huesmann are closely related to Carlson and Klein’s (1970)
conclusion that driving behaviour is learned primarily through the home and not through
external institutions. Carlson and Klein argue that driver education
(a major form of
institutional socialisation) will “only be effective in so far as it is able to modify inadequate
familial socialisation” (p. 24). In their judgement, education in general has not resolved this
problem.
The above comments on the role society plays in the development of aggressive driving
behaviour must remain, as with the earlier comments on the foundations of aggressive
behaviour, in the realm of theory. Further detailed research is required to examine the
relative role of biological and social factors in the foundations of aggression in driving. Until
that time these comments must remain speculative.
Screening drivers
One of the first possible approaches to coping with aggression in driving may be to screen
drivers suspected of having problems (including mental illness and drivers under emotional
stress). Noyes (1985) argues that physicians would be able to aid in the prevention of motor
vehicle crashes if they were aware of the psychiatric factors related to impaired driving
ability. Nathan and Turner (1974, cited in Noyes, 1985) screened 100 drunk drivers, fifteen
of whom required immediate psychiatric intervention. Noyes argues that patients commonly
consult physicians in times of stress. The physician needs therefore to be aware that
personal crises may result in an increase in physical danger. Gibbens (1968) suggests that
physicians be alert for drivers suffering from mental breakdown and for signs of mental
deterioration in elderly patients if they have any unexplained crashes. Gibbens also argues
that drivers of heavy goods vehicles arid public service vehicles should not be permitted to
drive if they have suffered a psychotic breakdown, or have personality disorders. However,
these drivers may be detected only after they have already experienced a crash. A relatively
small literature proposes that mentally ill drivers should be discouraged if not prevented from
driving.
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Modifying driver behaviour
Not surprisingly, attempts to modify driver attitudes and behaviour have concentrated on
enforcement and education. Naatanen and Summala (1976) present a strong argument for
the role of motivational factors in driving. A large motivational component of safe driving
behaviour would imply that modification of human behaviour may be productive in
decreasing crash rates (Henderson, 1971). However, attempts to alter driver behaviour have
been largely unsuccessful
(Henderson,
1971). The motivational components of driver
behaviour are highly complex. It would almost certainly not be fruitful to suggest (as did
Brown and Berdie, 1960) that crashes could be reduced simply by calling to the attention of
the individual that he or she has a pattern of characteristics associated with high crashes.
Attempts to influence driver motivation include enforcement programs and driver education
programs (in the form of mass media campaigns and high school programs).
Enforcement
Enforcement in learning theory terminology may be viewed as a negative reinforcer, a
stimulus that a person would attempt to avoid (Shinar, 1978). The laboratory and road
environments are quite different. Avoidance training may be effective in the laboratory,
however, on the road may be less so (Shinar, 1978). According to Shinar the reason for this
is primarily because feedback and negative reinforcement in the laboratory can be fairly
immediate. However, on the road, due to limitations in funding, the monitoring of driver
behaviour by the authorities is not systematic. As a result, much dangerous driving may go
unnoticed and therefore unpunished.
Brown and Copeman (1973) argue that greater attention should be given to the design of
sanctions as a method of conveying societal values. “Ideally sanctions would delineate the
bounds of acceptable behaviour” (Brown and Copeman, 1973, p. 243). They also argue that
the strength of sanctions should correspond to the driver’s perception of the relative
seriousness of the offence. The concept of enforcement implies that individual drivers are
able to change their behaviour in the direction desired by society. Henderson (1971) also
argues that to be effective, countermeasures such as enforcement must be sanctioned by
society. However, there is evidence that the driver groups at whom many of these
enforcement programs are directed will not change their behaviour regardless of the strength
of the threat of punishment (Henderson, 1971). Henderson argues that ‘deviant’ drivers form
a sub group the members of which perceive advantages in their driving behaviour. These
drivers therefore do not wish to change their behaviour. Robertson and Baker (1975) present
evidence that a percentage of drivers who have their licences suspended, revoked or
refused may continue to drive. Five percent of 1447 drivers involved in fatal crashes in
Maryland in 1970 and 1971 were found to be driving without a valid licence. In addition, of
294 people who had at some time been denied a licence, 23 percent were found to have
received at least one conviction for a motoring offence during the time their licence had been
suspended. Ross (1976, cited in Shinar, 1978) has indicated that no changes in the rate of
fatal crashes involving drunken driving were observed after a law leading to automatic
imprisonment and loss of driver’s licence was introduced.
Driver education
A large literature exists in relation to driver education, however, only a relatively small
selection would appear to be directed at influencing driver attitudes and consequentially
modifying potential aggressive tendencies.
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In view of the work of Naatanen and Summala (1976), Hampson (1984) suggested that
driver education might be able to emphasise the fallibility of drivers, rather than its present
role of training to increase driver skill. “Public education by mass media might direct attention
toward informing drivers of the errors they are likely to commit, and teach them to adjust
their safety margins accordingly”. Henderson (1971) remarks that society retains a basic
faith in the power of education to influence human behaviour. The area of driver education
can be divided roughly into three sections; driver education courses for learner adults or high
school students, driver education for those identified as problem drivers, and mass media
campaigns.
Driver education courses
A large amount of research has been conducted on the value of driver education and
improvement courses, in particular high school driver programs. However, the majority of
this research. has been methodologically poor (Shinar, 1978). Conley and Smiley (1976)
found that the type of driver education (high school, commercial, no formal education) the
individual had undertaken failed to significantly differentiate crash and/or violation involved
drivers and drivers without crashes or violations. Similar results were also obtained by
Coppin, Ferdun and Peck (1965, cited in Shinar, 1978) and Asher and Dodson (1971).
Harrington’s (1972) results relating to driver education differed from these only on the basis
of conviction rate (which decreased) and crash rate (which decreased for females only).
The influence of driver improvement programs on the attitudes held by drivers was
investigated by Edwards and Ellis (1976). They administered the Siebrecht Attitude Scale to
drivers who participated in the Texas driver improvement training program and compared
driving performance (as measured by the number of crashes and violations in the period of
twelve months before and after the program). Only male drivers between the ages of 17 and
24 showed any improvement in attitudes after they had been through the driving program.
This group also had a significant decrease in the number of violations incurred after the
training program. However, no difference was observed in their crash rate.
Peck and Harano (1973, cited in Peck, 1976) concluded that warning letters, group meetings
and individual counselling sessions had the effect of reducing the frequency of traffic
violations amongst negligent drivers for approximately six months. After this time, the effects
were found to dissipate. McGuire and Kersh (1969, cited in Henderson, 1972) found that the
most improvement in crash rate occurred when crash repeating drivers were given
interviews with trained driver analysts who used a non-punitive approach.
Fear arousal
Fear arousal has also been used in attempts to influence driver behaviour. Legarde, Lubman
and Hartnett (1971) and Beach (1966, cited in Lucas, 1970) studied the effects of fear
arousal on mood and attitude. LeGarde et al. (1971) after showing a highway safety scare
film found an increase in aggression, depression and anxiety after the film had been viewed
as measured by the Nowlis Mood Adjective Checklist. While female subjects were more
affected than male subjects, they returned to pre-film mood levels more quickly than male
subjects. Beach (1966, cited in Lucas, 1970) hypothesised that high-threat messages will fail
to cause an observable attitudinal or behavioural change because drivers are motivated to
avoid the message and its recommendations. Beach showed a film with either low-threat
(policeman performing routine duties) or high-threat (shots of dead and dying bodies near
wrecked vehicles, complete with sound track) insertions. Attitudes were measured before
and after the films were viewed. No significant differences in attitude were obtained between
either group after they had viewed either the low-threat insertion or the high-threat insertion.
However, when both groups were considered as a whole, certain attitude changes were
observed particularly those mentioned negatively in the films.
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Publicity campaigns
Publicity campaigns which have attempted to alter or influence driver attitudes have met
failure in reducing crash rates
(Wilde,
1971, cited in Naatanen and Summala, 1976).
Naatanen and Summala (1976) suggest that the reason for this failure is that a causal
relationship between driver attitudes and crashes has yet to be firmly established. Grieg
(1970, cited in Naatanen and Summala, 1976) suggests for example, that a poor attitude
toward the police may be a result of having been convicted for an offence. Poor driving
attitudes and subsequent behaviour tend to satisfy the driver’s ‘extra motives’ in addition to
reflecting a lack of subjective risk on the part of the driver. Finally, the views about correct
driving behaviour espoused by traffic safety experts may not be the same as those in the
general community or sections of the community. In addition, as the driver already feels safe
on the road, cooperating with traffic safety campaigns brings little personal gain (Naatanen
and Summala, 1976). The behaviour promoted by such campaigns also require the
expending of effort for little perceived gain (Naatanen and Summala, 1976) and which in the
majority of cases offer no immediate pay offs for engaging in the behaviour.
Dissuading drivers from drinking
Given that alcohol has been implicated in aggressive driving, reduction in drinking behaviour
may produce some benefit. In recent years, increasing attention has been given by
authorities to the possibility of using informal social controls in order to prevent drinkers from
driving (Pandiani and McGrath, 1986). The Presidential Commission on Drunk Driving (1983,
cited in Pandiani and McGrath, 1986) underscored the importance of informal interpersonal
social controls. Pandiani and McGrath suggest that public education campaigns in
interpersonal techniques should be designed to encourage bystanders to attempt to
convince drinkers not to drive. Pandiani and McGrath found that bystanders were already
more likely to attempt to dissuade women and drinkers between the ages of 46 and 61 from
driving. The degree of intoxication and mood also influenced the likelihood of intervention.
Drivers who had reported feeling anxiety or fear at the time indicated attempts had been
made to dissuade them from driving. Much smaller numbers of those who had felt sad,
happy, angry or had reported no predominant mood had indicated that someone had
attempted to convince them not to drive. Henderson (1971) argues in relation to public
education concerning drunks and drink driving that research has failed to consider social and
cultural undertones in drinking and driving customs.
Directions for future research
As the problems of aggression in driving have been judged to be closely related to the basic
value structure of society, any attempts to decrease the level of such behaviour may require
a broader understanding of a range of societal values. Donelson (1985) has argued that
research-based knowledge and understanding of the sociocultural factors that play an
important role in the causation of alcohol-related motor vehicle crashes could provide a
“basis for developing a technology of social change”
(p.
89). An approach has been
developed by the Injury Research Foundation of Canada, which encompasses the concept
of community based initiatives to drinking and driving. This may also be the case for areas
relating to aggression in driving. Other writers (Donovan et al, 1983, Henderson, 1971,
Wilde, 1973) have also argued that the sociocultural context requires further investigation in
order to understand the personal processes at work in crash causation. However, as Klein
(1971) comments, while at the individual level, many people may prefer to emphasise co-
operation rather than aggressive competition, given the present state of education and the
mass media, such changes will take a long time to be adopted by society as a whole. In view
of this, more research is also required to identify the reasons for the general lack of
effectiveness of driver education and publicity campaigns.
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A discussion of risk taking was undertaken in this review because the argument has been
made that aggression and risk taking are closely related. It was recognised that risk taking
may not be indicative of intent to cause hazardous driving conditions, even though it may
have the appearance of aggressive behaviour. Given the difficulty of determining intent the
basis of this risky driving was investigated. Two different conceptualizations of the basis of
risk assessment by drivers were discussed. Both would indicate different origins for
aggressive behaviour. If drivers drive at the level of ‘crash’ risk they desire, the basic
motivation of the driver to be aggressive requires assessment. On the other hand, drivers
may not be aware that their driving puts themselves and other road users at risk. In this case
the study of risk taking and risk assessment by drivers may be a more productive line of
research than attempting to identify aggressive personality traits. Further research in this
area is required in order to determine the mechanisms of risk assessment. Given that
aggressive driving and risk taking may be indistinguishable on many occasions, further
investigation into the assessment of risk by different driver groups may reveal evidence of
importance in combating aggressive driving behaviour.
Further understanding of the context in which aggressive driving takes place is required.
However, the study of the personality and social characteristics of crash involved drivers
may not be productive as these traits have been found to change with time, age and
situation and cannot yet be used to predict accurately the crash history of individual drivers.
Even in the long term this area may not be fruitful in terms of countermeasures, especially
given the difficulties surrounding the gathering of adequate data. Henderson (1971) argued
that action is required to collect and store at the national level, the driving history (including
total crash involvement) of all licence holders. However, more knowledge is required about
what personal and social factors influence ‘normal’ driving behaviour.
Any further research investigating the possibility of a causal link between aggression and
road traffic crashes using personality tests would need to include stricter methodological
controls than those previously applied. In addition, validation of the results of previous
studies that have obtained significant effects using personality and attitude tests is
necessary. Adequate standardization of the personality tests employed is also required.
Given the apparently small number of drivers involved in multiple crashes and the difficulty
involved in investigating empirically the role of personality characteristics, social norms and
values on aggressive behaviour, it may be more productive (in terms of countermeasures) to
concentrate on other areas of road crash research.
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ROAD RAGE
M. James
Department of the Parliamentary Library
SOURCE: James, M.
(1997).
Road rage.
Research Note 25 [1996-97]. Canberra, ACT:
Parliamentary Library, Commonwealth of
Australia.
http://www.aph.gov.au/library/pubs/
rn/rn96-97.htm, accessed 21 May 1997.
Anger breeds contempt
Growing reports of violence and retributions on the nation's roads, following well-publicised
American trends over the last few years, are cause for concern. Some commentators
suggest that this 'road rage' phenomenon threatens social cohesion and requires prompt
amelioration. Otherwise, Australia's roads may become battlefields for antisocial behaviour.
Aggressive and violent behaviours have occurred on our roads for many years, but lately the
incidence appears to be rising. This is probably because stress from growing traffic
congestion causes anger, frustration and fear. The private anonymity of vehicles seems to
promote antisocial responses. A clash between an ageing car fleet and more powerful new
cars may also contribute.
While psychologists may term such aggression 'need for dominance' or 'territorial defence'
stemming from overcrowding, these terms do not help us solve the problem. Australians
have been long used to wide open spaces and do not readily accept crowded roads and
traffic jams.
Road rage exists in many forms, from mild to very extreme. It includes verbal abuse; rude
gestures and horn use; tailgating and selfish lane changing; and extends to dangerous
manoeuvres, arguments, deliberate collisions, fights and even murder in a few
well-publicised cases.
Besides the psychological trauma and possible injury, indirect effects are speeding, ignoring
road signs, poor lane discipline and lack of courtesy. Road rage may also be costly in terms
of higher fuel consumption, tyre and brake wear and the repair of collision damage.
Aggressive driving
A Scottish study found that one quarter of drivers had given chase to others who had
offended them in some way, while eight per cent had actually had a fight with other
motorists. The British Automobile Association reports that nine per cent of drivers were
victims of either verbal or physical attack last year. American surveys suggest that young
male drivers dominate road rage.
The Australian Associated Motor Insurers [AAMI] crash index shows aggressive driving as
the cause of an increasing rate of rear-end collisions and incidents due to failure to give way.
This is despite a general fall in the road toll, improved driver training and better roads. While
such events may not directly represent road rage, they do suggest related factors.
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Pedestrians and cyclists are not excluded from road rage. Harassment can be directed at
them by aggressive motorists or their passengers. Some pedestrians and cyclists may not
obey road rules, causing annoyance or even danger to motorists; while motorists may forget
that pedestrians, cyclists and drivers have equal rights to road space use. Nonetheless,
there is no nationwide set of rules to address road rage, or for road safety in general (see
box) despite some effort in that direction.
National road safety law
Local, State and Federal Governments together handle road safety programs. However,
they are yet to agree on uniform road laws for all parts of Australia. Among current proposals
are a 50 km/h speed limit on suburban streets, left turns against red traffic lights, bicycles on
footpaths, bus priority and school zone speed limits of 25 km/h. Note that not all States use
speed cameras for law enforcement. The Australian Transport Council considers these and
other road safety issues.
Since 1991, the National Road Transport Commission has developed uniform and consistent
rules for vehicles designed to replace the basic traffic Regulations in all States and
Territories. However, the rules await adoption. They do not cover more serious offences
such as drink driving, fines and demerit points, driver licensing and registration, or bus seat
belts. Changing to the new rules would involve a once-only cost of new signs, line markings,
and education to total $75 million.
Remedies
Road safety is a social health issue that accordingly deserves wide discussion in the
community. It requires clear guidelines and driver training. Victorian magistrates want the
specific power to suspend licences for road rage behaviour and to require offending drivers
to attend anger control and defensive driving courses. In the long term, technology may
provide some controls in the form of Intelligent Transport Systems (ITS). Intelligent transport
systems include electronic toll-charging devices, highway message signs and on-board
vehicle navigation systems able to assess road and traffic conditions. Red light cameras and
speed radar and laser detectors are common examples. More advanced intelligent transport
systems may involve vehicle speed controls and convoy flow regulation that ensure proper
separation between all vehicles. Intelligent transport systems aim to utilise electronic
technology and communications in vehicles and along roads to improve safety and traffic
flows. Experts claim that intelligent transport systems could reduce traffic congestion by
twenty per cent and accidents by eight per cent by the year 2011, although at a high cost.
Over the next decade though, we may expect improvements such as systems for handling
navigation, vehicle monitoring, emergency signalling, congestion avoidance and adaptive
cruise controls. Such physical restrictions may well help curb road rage in the long term but
they are still years away in full practice. They also have ‘fail-safe’ implications in the case of
failure.
In the short-term, though, road rage victims need some defensive and survival techniques.
Police and road safety education programs advise victims of aggressive drivers to avoid eye
contact and keep their distance, and drive to the nearest police station if necessary.
Motorists should keep doors and windows locked and never carry weapons. Drivers could
use or pretend to use a mobile telephone to request police or other assistance.
In the case of very bad drivers, one suggestion is that people should be encouraged to
report bad road behaviour. While one or two reports may not amount to much, if a report
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database shows certain motorists being reported by a large number of others, something is
obviously wrong. A national telephone service could provide this database. The new New
South Wales road rage hotline on 133 112 is a step in this direction, but requires expansion
and wider use.
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AGGRESSIVE AND INTIMIDATORY DRIVING
STAYSAFE Committee
SOURCE: STAYSAFE Committee
(1997).
Aggressive and intimidatory driving. Paper
presented by Mr Ian J. Faulks, Director of the
STAYSAFE Committee, at the Motor Vehicles
Update seminar,
15 May 1997. Sydney,
NSW: Legal and Accounting Management
Seminars.
Introduction
There has been growing concern expressed in the community, in Parliament and in the
media about aggressive, intimidatory, menacing and abusive driving, or so-called ‘road
rage’, on our roads. Recent incidents, particularly those of a violent nature, have been
highlighted in the media, and there have been arguments put forward that these violent
incidents are a new phenomenon which is growing alarmingly. As a result, there has been
community concern regarding the possible threat to public and individual safety.
The Premier, the Hon. Bob Carr MP, proposed that the STAYSAFE Committee should
review the nature and circumstances of the ‘road rage’ phenomenon, and the STAYSAFE
Committee received a formal reference from the Minister for Roads, the Hon. Carl Scully
MP, requesting an inquiry into aggressive, intimidatory, menacing and abusive driving.
The STAYSAFE Committee has decided to:
to identify and define the concept of 'road rage';
to determine the extent to which it represents, in turn, a community-wide issue, a road
safety problem, and a traffic management issue;
to examine the prevalence of these types of behaviours on our roads and whether there
is a changing trend;
to examine the psychological contributors or “stressors” which manifest in violent on-road
behaviours;
to examine the adequacy of existing laws to address the issue and make
recommendations for any reforms which may be appropriate; and
to examine the Government’s “Sharing the Road” initiatives and identify the degree to
which they can assist to promote courteous driving and riding amongst the majority of
road users.
The STAYSAFE Committee is thus seeking to provide an overview of the traffic
management, policing and legal issues surrounding aggressive, intimidatory, menacing and
abusive driving. In particular, the Committee will examine whether the legal sanctions now
in place are sufficient to deal with 'road rage' behaviours, and to examine whether the
penalties available upon conviction of violent or intimidatory offences on the road are
appropriate.
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As the STAYSAFE Committee has not yet concluded its inquiries, this paper outlines some
of the issues under examination, and summarises some of the research in the area of
aggressive driving.
Aggressive and intimidatory driving
The STAYSAFE Committee is aware of an enormous number of complaints and stories of
aggressive or intimidatory or menacing or abusive driving incidents in which people have
been involved, or which they have observed. As indicated by the New South Wales
Parliamentary Secretary for Roads, Mr Grant McBride MP, recently:
"... I guess we can all relate to that issue [of road rage] because we have all
been guilty of it or a victim of it—including me."
But what is the this experience of 'road rage'? Some typical hypothetical cases illustrate the
range and diversity of experiences:
CASE 1: A man is driving his car on a bright clear day with only scattered traffic on a two-
lane undivided highway. He chooses to drive at 15-20 km/h over the posted maximum
speed limit, and catches up to and overtakes other vehicles repeatedly at high speed.
CASE 2: A woman is driving in the left lane of a multilane divided highway in moderate
traffic. She approaches another vehicle ahead of her, and will need to overtake if she
wishes to maintain her current speed. Approaching behind her, in the right lane, is another
faster vehicle. If the woman remains in the left lane and slows her vehicle’s speed slightly,
the faster vehicle will overtake both her and the vehicle ahead in a single manoeuvre. The
woman pulls out to overtake the slower vehicle ahead just before the faster vehicle behind
her has drawn abreast to her vehicle. The driver of the faster vehicle flashes the vehicle’s
headlights and brakes to a distance of less than 6-7 metres behind the woman’s vehicle.
After passing the slower vehicle, the woman indicates and moves into the left lane and the
faster vehicle then overtakes her in turn and continues on.
CASE 3: A woman is driving in wet weather and at dusk in the middle lane of a three-lane
divided major arterial route in metropolitan Sydney. The peak hour period is ending, but the
traffic flow remains heavy and continuous. Passing through an intersection at the top of a
hill, she notes a gap in the traffic in the right lane, and quickly indicates and moves into the
right lane. As she does so, the driver of a following vehicle in the right lane flashes the
vehicle’s headlights and sounds the horn. The woman then begins to brake her vehicle as
she proceeds down the hill, indicating and slowing down to enter a turning bay to effect a
right turn at the next intersection. The driver of the following vehicle in the right lane again
flashes the vehicle’s headlights and sounds the horn. The driver of the following vehicle
later contacts police and passes on the woman’s vehicle registration number, complaining
that the woman ‘cut in’ and then tried to ‘baulk the driver’ by braking suddenly.
CASE 4: In peak hour traffic moving at a crawl, or a very slow speed, the driver of a vehicle
in the centre lane turns on the left indicator and edges the vehicle across the painted lane
markings, seeking to enter the left, kerbside lane. A driver in the kerbside lane accelerates
his vehicle to block the manoeuvre.
CASE 5: A vehicle is driven in the right lane of a multilane divided highway in moderate
traffic at the posted maximum speed limit of 100 km/h. This vehicle is not overtaking several
vehicles in the left lane, but is maintaining a relatively constant position. Approaching behind
this vehicle is a stream of faster traffic. The driver of the vehicle in the right lane does not
indicate and move into the left lane, nor does he speed up to complete any overtaking
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manoeuvre in a short time. The lead driver of the faster traffic stream flashes the vehicle’s
headlights and begins to tailgate, maintaining a distance of less than 6-7 metres behind the
slower vehicle. The driver of the slower vehicle makes a rude gesture, and brakes suddenly
and sharply, causing all vehicles in the traffic stream to brake suddenly to avoid a collision.
The driver of the slower vehicle then matches speed with a vehicle in the left lane, and
maintains this relative position for several kilometres, contributing to a build up of a banked
stream of traffic in both the right and left lanes.
CASE 7: Approaching a T-intersection onto a priority road, a driver pauses only momentarily
at a Give Way sign and begins pulls out into the traffic stream. The driver of a vehicle on the
priority road is forced to take evasive action to avoid a crash, braking and sounding the horn,
before accelerating past the emerging vehicle, making a rude gesture in passing. At the
next signalised intersection, which is subject to a red stop light, a male passenger in the
vehicle which entered onto the priority road gets out, shouts abuse and strikes at the other
driver, then damages the windscreen wiper arms and dents in the drivers side door.
CASE 8: After the situation described in Case 4, one of the drivers then follows the other,
closely (tailgating) and without pause or deviation. The driver follows all of the way to the
other driver's home, even though this is a considerable divergence from the original intended
journey. The drivers do not speak or gesture at each other, and the following driver merely
drives slowly past the other's home without stopping, but stares steadily at the other driver
as the vehicle proceeds past the home.
It is unclear, in all of the examples detailed, if aggressive driving actually occurred. That is,
how do we separate the robust 'hurly-burly' of everyday driving interactions, including
instances of inappropriate and mistaken driving behaviour, such as poor gap selection,
inappropriate speed and acts of discourtesy or rudeness, from instances of aggression?
Even when it can be held that there was clearly aggressive behaviour, it can sometimes be
rather difficult to agree upon who, in fact, was the aggressor and who was the victim. Which
drivers in these hypothetical cases were aggressive? In some of the examples, were both
drivers aggressive? In Case 7, where the passenger was aggressive, should the driver
conveying him be held to be responsible for his passenger’s actions? Further, it seems that
contradictory, but equally plausible, stories can be obtained from each of the participants in
the types of driving encounters described in these hypothetical cases.
When the New South Wales government moved to establish a 'Sharing the Roads' forum
recently, with the objectives of promoting increased consultation and better understanding
between road users groups such as the truck industry, bus drivers, motorists, motorcyclists,
bicyclists and, pedestrians, one of the actions undertaken was to attempt to survey
community concerns about the interaction of these different user groups. A telephone
survey was designed, using the model of a 'hotline' which people could call and register their
opinions. Very rapidly, the telephone hotline was dubbed the 'road rage hotline' and
hundreds of instances of aggressive driving and more serious crime were being reported.
Most complaints were from car drivers about other car drivers, and reported tailgating,
obstructive driving, prolonged use of the horn, and use of obscene gestures.
Road safety and aggressive driving
The impact of antisocial behaviour on road trauma is not known and statistics of such
behaviour are not maintained in any form. Notwithstanding this, such behaviour certainly has
the potential to impact on road trauma through its effect of further complicating the already
complex task of negotiating the road system. Similarly, if the antisocial behaviour were to
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take the form of a deliberate act of causing a collision between road users, then the
incidence of road trauma would be affected.
The general response of road safety workers to community concerns with aggressive and
intimidatory driving has been to downplay the significance of such conduct as a road safety
issue. They say:
“Show me the road trauma that is associated with such conduct ... how many
people have been killed or injured?”
The STAYSAFE Committee notes that it is possible to construct an argument that the
community’s concerns with dangerous, aggressive and otherwise inappropriate road
behaviour have arisen in direct association with the community’s increasing intolerance of
road trauma as a intractable aspect of a motorised society. Community intolerance to road
deaths and injury can thus be seen as a consequence, in part, of the successful
interventions by successive Governments in educating the community about the risks and
consequences of inappropriate and illegal road use, and in introducing and promoting new
traffic enforcement technologies and police operational deployment strategies to deter road
users from inappropriate and illegal conduct.
Studies of aggressive driving
Despite the plethora of media reports on ‘road rage’, there are few studies of aggressive and
intimidatory driving. Only a few research studies met the demand for scientific rigour.
Among these is the study of Grey, Triggs and Haworth (1989), who examined the role of
personality, social characteristics, risk and motivation in driver aggression, and the work of
Carthy, Packham, Rhodes-Defty, Salter, and Silcock (1993), who examined perceptions and
attitudes towards risk and safety on the roads.
Recently, however, several other studies and reviews have emerged. For example, in the
United States of America, the AAA Foundation for Traffic Safety has released preliminary
results of a survey of changes in the reporting of aggressive driving, claiming that aggressive
driving has progressively increased during the 1990s. The study analysed 10,037 police
reports and newspaper stories over the period 1990-1996 that concerned traffic incidents
that led to violence. The preliminary analysis indicated that reports of violent traffic incidents
have increased nearly 7% per year since 1990. However, these preliminary results should
be regarded with caution.
Several studies have been completed in Australia and New Zealand, including an
exploratory study by New Zealand police (Wright, Gaulton & Miller, 1997), a study by
Murdoch University researchers for the Royal Automobile Club in Western Australia (Crime
Research Centre, 1997), and a report by Elliott & Shanahan Research for the Victorian
government (as yet unpublished).
Wright, Gaulton & Miller (1997)
Wright, Gaulton & Miller (1997) found that driving is inherently a frustrating task. Frustration,
they argued, is built into road systems, with:
differing speed laws for trucks and cars on narrow two-lane, two-way roads
laws on merging that are not clear to the average motorist
the simultaneous presence of drivers of different skills, knowledge and abilities, including
the learner driver, the elderly and the tourist from overseas
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the need to acknowledge that even a careful driver will sometimes fail to signal, or
inadvertently obstruct another vehicle’s progress.
Skilled drivers are often intolerant of drivers who do not perform at what they see as an
equivalent and appropriate level of competence.
Sixteen cases of serious road aggression were examined in Wright et al.’s study—it is
acknowledged that the conclusions are only indicative of the factors involved, and more
detailed study is required. In all cases, the origin of the incident was an instance of poor,
careless or risky driving (e.g., pulling into the traffic stream or onto the roadway without
looking, following closely or tailgating, or competition between drivers during merging).
Perpetrators of aggressive behaviour were likely to be male, with the victims also likely to be
male. The forms of assault reported were punches and use of a weapon, usually an item
that was easily to hand such as a tyre lever, rocks on the roadside, etc.. This indicated that
the intention to assault was usually not premeditated. The study suggests that those drivers
who vent their frustration in acts of aggression are likely to demonstrate that same lack of
personal restraint in other areas of their life. Almost all acts of violence between drivers end
in court with offenders facing assault or more serious charges.
The study rejected the popular notion that getting behind the wheel of a car taps some
primal urge to make an otherwise meek and mild person into an aggressive ‘road rager’. In
fact, throughout the study the term ‘road rage’ was dropped in favour of expressions such as
frustration or aggression. The popularity of the catchy label ‘road rage’ appears to be giving
the phenomenon a credence it does not deserve. If one citizen attacks another the crime of
assault has occurred; it should not be dignified by any lesser description of their criminal
action.
Crime Research Centre (1997)
A major investigation commissioned by the Royal Automobile Club of W.A. (Crime Research
Centre, 1997) sought to define the extent of aggressive driving in Western Australia. The
key findings of this study were reported as:
‘Road rage’ is not an especially new phenomenon
It can be explained by the same processes that explain other forms of violence, such as:
-
the perpetrator’s perceptions of injustice;
-
acceptability of violence to the perpetrator;
-
belief systems/view of the world as aggressive and competitive.
In addition to these 'normal' processes, a proportion of violent incidents on the road are
facilitated by certain features of urban road systems, driving behaviour and traffic
pressures. These may be amenable to preventative strategies.
Driving is inherently stressful and stress may be increasing due to longer and more
frequent journeys and the increasing volume of traffic.
For many in the 'at risk' group who are concerned with the presentation of their
masculinity, driving becomes another arena of competition, struggle and apparent
hierarchies of power. The road then becomes a particularly suitable 'screen' on which
masculine power games are projected and played out.
Driving brings with it various implicit and explicit formal and informal rules about how to
behave (drive). The same set of rules are not always shared by everyone and
perpetrators are often responding to what they see as an insult or a violation of 'rules'
that the other driver evidently does not share. Staying within their own narrow frames of
reference, perpetrators choose to escalate the difference into an occasion to
demonstrate power.
It would be wrong however to conclude that 'road rage' is an ever-present phenomenon
that is spread generally in the driving population. Perpetrators of road violence, on the
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whole, fall into fairly predictable categories. They tend to share the same characteristics
as perpetrators of other forms of violence. In contrast to the stereotype of the 'road rager'
as the adult, tormented to the point of madness by years of urban gridlock, the
perpetrator of road violence emerges more often as a young and inexperienced driver.
Young men who accept violence as a problem-solving technique, and who have
previously used violence are much more likely to be perpetrators. The media tendency to
see 'road rage' as an 'everyman' phenomenon may be designed to make better copy by
exciting listener, viewer and reader interest. However, this emphasis detracts from
seeing this phenomenon correctly, and from the necessary confrontation of the belief
systems that underpin aggression and violence. This media focus may serve to trivialise
a serious form of violence.
Driver related violence and aggression in Western Australia is triggered by a range of
behaviours, particularly cutting in, tailgating, holding up traffic (particularly when turning
right), road crashes, sudden lane changes and competition for parking space.
Responding to the behaviour of other drivers, through hand gestures or verbally, can
also spark retaliatory violence.
Women drivers are under-represented as victims of road violence in comparison with
both population figures and with other forms of stranger violence. However, women
seem especially vulnerable to abuse for being cautious and safety conscious - in short,
for obeying traffic laws. Men are more likely to follow 'rules' which privilege speed and
mobility and interpret the cautious behaviour of others as impeding their progress.
Road crashes (even minor bumps) seem to trigger serious assaults more frequently than
other incidents. Assaults with implements such as iron bars, baseball bats and cricket
bats have occurred on a number of occasions. Nevertheless, the number of reported
road violence incidents in Western Australia is a small fraction of the number of reported
crashes.
Driving related violence has been linked to commuter stress in some of the literature and
occurs most often in city areas, but a sizeable proportion also takes place on weekends
in the car parks of suburban shopping malls. Competition over parking spaces and minor
crashes can result in assaults and verbal abuse.
Road violence reported to police increased slightly between 1991 and 1995, both as a
proportion of the population and as a proportion of traffic volume in the Perth
metropolitan area. However, road violence as a proportion of all street assaults by
strangers has remained relatively stable.
Most victims and offenders of violent road incidents were male and non-Aboriginal, with
a median age between 27 and 28 years. The risks of being a victim peaked amongst
those persons aged between
18 and
19 years. For this age-group, the risk of
victimisation for males was four times greater than that for females.
Compared with other forms of street violence by strangers, victims and offenders
involved in road violence were more likely to be older, non Aboriginal and male.
Furthermore, they were less to likely to receive injuries, particularly serious injuries, from
the incident.
The Western Australian Police Service 'cleared' or 'solved' about half of all reported
incidents of road violence. The police were more likely to proceed with charges in more
serious cases, involving injuries to the victim.
Violent road incidents were more likely to occur in the afternoon than during the morning.
The time period of highest frequency was between 3 p.m. and 6 p.m., which is also when
traffic flow peaks in the Perth metropolitan area. Furthermore, traffic flow and road
violence both peaked on Fridays.
Most incidents occurred in the Perth metropolitan area and one in fourteen occurred in
the Perth Central Business District.
Intersections, particularly those with traffic lights, appear to be 'hot-spots' for road
violence. The unnecessary emergence of a driver from another car represents a danger
signal for road violence.
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The prevention of driving related violence depends to some extent on the effective
prosecution of offenders, the correct dissemination of information and an educational
strategy to make expected behaviour more explicit.
The relatively small number of violent incidents reported to police may represent a 'tip of
the iceberg' view or, alternatively, may be an indicator that the vast bulk of drivers show
tolerance and self control on most vehicle trips. It is clear that the types of driving
behaviour that initially provoked incidents of road violence occur frequently and easily on
the road. a large measure of tolerance for the mistakes of other drivers is a necessary
ingredient for road safety.
As in other areas of crime prevention 'early intervention' is useful: anger and stress
management techniques, personal safety techniques and driver tolerance should be
incorporated into training.
Elliott & Shanahan Research (unpublished)
STAYSAFE examined Barry Elliott, of Elliott & Shanahan Research, about his recent (but as
yet unpublished) work on road rage. He commented:
The Hon. J. H. JOBLING (STAYSAFE): I would like to turn to Mr Elliott with
reference to ‘road rage’. As you are aware, the Committee has been asked to look at
the issue of aggressive and intimidatory driving. We understand that you in fact also
have specifically looked at the issue of ‘road rage’ and therefore I wonder would you
care to summarise your conclusions in that regard.
Mr ELLIOTT: My conclusion is based upon examining what is happening around the
world and in Australia. To start with, ‘road rage’ has been around for a long time and in
fact Lord Byron wrote in a letter that one day he confronted somebody on the road, an
impudent fellow, that he felt he should lash—now, he did not actually do it.
What has happened of course is ‘road rage’ has been something that has become very
much in the media. If I presented a chronology of the media events in Victoria you
would be staggered. Every day for something like 8-10 weeks ‘road rage’ was in the
headlines.
I was interested to see in New South Wales recently ‘road rage’ was used in reference
to the M2 freeway and how the residents feel about the M2 freeway. We had the
Victorians police pull out the number of ‘road rage’ incidents and over a four year
period they had 70 incidents which lead to police prosecutions.
Mr GIBSON (CHAIRMAN): What is your definition of ‘road rage’, before we go any
further? The police base that on actual prosecutions or charges. ‘Road rage’ has a far
wider range than just to base it on that.
Mr ELLIOTT: My report suggests that we do what most sensible authorities consider,
and that is that ‘road rage’ is related to assault. If we talk about ‘road rage’ being
anger and frustration, then we have an entirely different set of things to look at. I think
the existing laws on assault allow the police to deal with the matters of ‘road rage’ as
they arise and as I was about to say, in Victoria, for instance, there were something
like 70 over four years, and yet there are 70 assaults per day in Victoria, assaults per
se, as distinct from assaults that occur in our road system, and so that when you put it
in perspective, ‘road rage’ has been blown out of all perspective at this point in time.
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My report shares some of the advice which I think your Committee was given, for
instance, by the NRMA that we should not use the term. Where assaults occur on the
road system—
Mr GIBSON (CHAIRMAN): That is assault, not road rage.
Mr ELLIOTT: It is what ‘road rage’ is, and what most authorities around the world
would regard as ‘road rage’, and existing laws are sufficient to deal with the issue.
Incidence of aggressive and menacing driving
As noted earlier, aggressive behaviour on the road is not new. In the preceding passage of
transcript evidence, Mr Barry Elliott of Elliott and Shanahan Research commented on an
aggressive incident reported by Lord Byron. The STAYSAFE Committee also notes a much
older, and more celebrated
‘road rage’ incident, as related in the Greek tragedy of
Sophocles’ Oedipus the King. Oedipus was the son of Laius, King of Thebes, and Jocasta.
King Laius was warned by an oracle that he would die at the hands of his newly born son,
and that the boy would commit incest with Jocasta. In an attempt to avoid the prophecy,
Laius caused Oedipus to be abandoned on Mount Cithaeron to die of exposure. However,
the infant Oedipus was rescued by a shepherd of King Polybus of Corinth, and raised at
Corinth as the king’s son. As a grown man and pretender to the throne of Corinth he was
told by the Delphic oracle of the prophecy that he must inevitably kill his father and marry his
mother. Aghast and desperate to avoid his fate, Oedipus decided never to return to Corinth.
But travelling on the road he encountered King Laius of Thebes at a crossroads. Naturally,
neither Oedipus nor Laius recognised each other. A dispute over right of way ensued and
escalated, and in the subsequent quarrel and fight Oedipus killed King Laius, thus satisfying
the first part of the prophecy. He later, after solving the riddle of the Sphinx: ‘What goes on
four feet, then two feet, and three, But the more feet it goes on the weaker it be?’, saved
Thebes from the ravages of that monster. In reward, the city accorded Oedipus the Theban
throne and marriage to Jocasta, thus fulfilling the prophecy and ultimately and inevitably
leading to tragedy: a plague struck Thebes, Oedipus and Jocasta discovered their incest,
Jocasta suicided, and Oedipus, after blinding himself, entered into exile at Colonus, near
Athens. Clearly, more than two millennia ago, the notion of aggressive disputation as to
rights of travel on a roadway was plausible to a public audience!
The STAYSAFE Committee accepts that it likely that most incidents of aggressive and
menacing driving are unreported. The Crime Research Centre (1997) report into road rage
noted:
“... the number of violent incidents reported to police is known to be a small
fraction of those occurring. For example, the Australian Bureau of Statistics
National Crime and Safety Survey showed that one third of physical assaults
were reported to police in 1993.” (p.1)
But an important issue is that the media debate over ‘road rage’ includes assaults and
personal violence and property damage, but also those behaviours which are directed at
thwarting another driver but which do not fall within the ambit of overt criminal acts against a
person or property.
The Crime Research Centre (1997) report continued:
“There are reasons why other approaches to the measurement of ‘road rage’
would lead to far higher estimates of its prevalence. Higher estimates would
arise from: the use of a survey methodology rather than police records; a
broader definition of violence to include property danger; or a much more
inclusive approach to consider road incidents that include aggressive or
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dangerous driving episodes such as tailgating, light flashing, obscene
gestures, horn-honking, etc.” (pp.1-2)
Offences relating to aggressive and intimidatory driving
The STAYSAFE Committee has sought information concerning the nature and types of
offences associated with aggressive driving. It seems that instances of aggressive,
intimidatory, menacing and abusive behaviour by motor vehicle drivers can be categorised
so as to distinguish between low level behaviour
(e.g., gestures, flashing headlights,
sounding of a vehicle's horn, verbal abuse, etc.), from the more extreme behaviour involving
actual physical violence and the use of weapons, including the motor vehicle as a weapon?
In general, there is a hierarchy of escalating seriousness for driving offences and the
hierarchy is based on both the degree of seriousness of the wrongful driving and also the
degree of seriousness of any injuries involved. Perhaps towards the least serious end of the
scale is the traffic offence of negligent driving, leading to the most serious criminal offence
against the person of murder, where a person deliberately kills another person through the
use of a motor vehicle. There is also a hierarchy of offences relating to acts of personal
violence, and that hierarchy is based both on the seriousness of the injury intended by the
perpetrator and the seriousness of the injury that results. It could be said that common
assault—which does not necessarily feature any injury at all, it can just be the creation of
fear in the victim—is at the bottom of the scale, again leading to the most serious criminal
offence against the person of murder.
It can be argued that caution should be exercised before introducing new hierarchies or new
aggravating features, because the law is already reasonably complex. On the other hand, if
a gap is identified it may call for action. Furthermore, it could be said that the creation of a
specific offence or hierarchy of offences may call attention to the unacceptableness of
particular forms of conduct.
The predominant view seems to be that the incidents commonly referred to as ‘road rage’
are simply examples of improper or antisocial behaviour. It seems to be current practice to
categorise human behaviours into separate areas, then explain away that type of behaviour
to certain external influences. To the lay person this could be seen as an effort to shift
responsibility for these behaviours away from the individual to external causes. Efforts to
generalise incidents of antisocial behaviour tend to legitimise such behaviours as though
they were an accepted concept.
But the behaviour of persons is judged by community standards as either acceptable or
unacceptable, regardless of whether it is associated with motor vehicles or whether it occurs
on public streets. The behaviours associated with aggressive driving are already deemed, as
general behaviours, to be unacceptable to the community and can be addressed by existing
legislation.
For example, if a person were to physically attack another person following the incident, the
persons in dispute, whether or not the incident is related to road use, would be subject to the
existing provisions relating to assault under the Crimes Act. Similarly, provisions of the
Summary Offences Act could apply to gesticulating and verbal abuse; the excessive use of a
motor vehicle’s horn could be dealt with under the Motor Traffic Regulations; and the
provisions of the Traffic Act could apply to menacing driving. The provisions of the Crimes
Act could apply to acts of physical violence and the treat of physical violence.
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It is pertinent to look at the causal factors which lead to these aggressive driving incidents
occurring. Most frequently, it involves a vehicle or driver:
sounding his/her horn in anger at some perceived transgression,
following the vehicle in front too closely,
cutting into a line of traffic and narrowly avoiding a collision.
The sounding of a vehicles horn is lawful if intended as a warning of danger. Unfortunately,
many road users regard another road users use of the horn as a major abuse or criticism of
themselves of their driving prowess. Those persons may then regard it as necessary to
effect some form of redress on the person who had ‘defamed’ them. It is very difficult at
Court to obtain a conviction for the offence of ‘unnecessarily sound horn’. a standard
defence is almost always proffered that the horn was sounded to warn another road user of
danger and the information is subsequently dismissed.
There may be justification for the introduction of a tailgating offence of ‘follow too closely’ in
order to discourage the practice of tailgating which is practised by many road users today.
The difficulty would of course be in preparing legislation which would be practical and which
could be successfully prosecuted at Court.
There is sufficient legislation currently in place to deal with lane discipline matters, although
the STAYSAFE Committee notes that a review of the fixed penalties for infringement notices
could be appropriate.
Other, more serious instances are sometimes reported to police which involve drivers who
are:
involved in broken relationships/custody/property disputes,
using vehicles as a weapon,
escalating an on-going dispute.
These instances are often reported under the provisions of the Traffic Act s.4 and s.4AA.
Both Sections carry a penalty, for a first offence, of 15 penalty units and/or 9 months
imprisonment, and for a second or subsequent offences 20 penalty units and/or 12 months
imprisonment, where no person is killed or injured. The penalties prescribed for these
offences have not been increased, in real terms, for more than seventeen years and a
review would not be inappropriate.
The STAYSAFE Committee has already recommended the creation of a new offence to
cover serious incidents of deliberate or aggravated dangerous driving. This offence would
relate to instances where there is no actual collision or where a collision does not result in
injury or death but where the offender subjects the public to high levels of danger due to the
deliberate or irresponsible actions.
The STAYSAFE Committee notes that offences under the Crimes Act s.545B (Intimidation or
annoyance by violence or otherwise) and s.562AB (Stalking, intimidation with intent to cause
fear for personal safety) might indeed be applicable to the more serious instances of
aggressive driving, but also notes that offences under s.545B are apparently notoriously
difficult to prove.
Both of these criminal offences provide significant penalties upon conviction:
up to 2 years imprisonment and/or a fine of 20 penalty units for a conviction of
intimidation under s.545B
up to 5 years imprisonment and/or a fine of 50 penalty units for a conviction of
stalking under s.562AB.
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These offences and penalties could be seen as a deterrent to incidents of this nature but
they are as yet untried, to the STAYSAFE Committee’s, for aggressive driving incidents.
The question of effectiveness cannot therefore be properly addressed.
The STAYSAFE Committee is interested in the question of whether the current structure of
offences for violent driving behaviour allows for an appropriate graduation of severity of
offences, similar to the graduation seen in the general forms of offences against the person?
It would seem that if an offence is dealt with by way of an offence under the Traffic Act then
there is little graduation between the different offences. Convictions under s.4 and s.4AA
both carry similar penalties. As suggested previously, an offence for 'aggravated dangerous
driving' could be considered, and if created should appear in the hierarchy at a higher level
than the s.4 offence of 'drive manner dangerous'. Alternatively, if the offence were to be
dealt with under the provisions of the Crimes Act then an identical degree of graduation
between offences is available, and the fact that the incident arises as the result of a road
related matter makes no difference. Of course, in either case a degree of graduation is
provided by the presiding Justice who, upon conviction, determines what level of penalty
should apply.
The STAYSAFE Committee is also interested in the question of whether the penalties under
current New South Wales traffic and criminal law allow offenders convicted of proven
instances of aggressive, intimidatory, menacing and abusive behaviour by drivers of motor
vehicles to be dealt with effectively. That is, are the penalties sufficient to reflect the
objectives of general and specific deterrence, to remove the immediate threat to the
community of violent driving behaviour, etc.?
Of course, the generally accepted purpose of sentencing is to:
punish the offender proportionate to the gravity of the offence
generally deter others likely to otherwise commit the offence
specifically deter the offender from repeating the offence, and if possible, rehabilitate
the offender
protect society from the offender during the course of rehabilitation.
The question of effectiveness of existing penalties should therefore be considered in terms
of these stated purposes.
The STAYSAFE Committee accepts that different people respond to different deterrents,
and even where an offence is punishable by penal servitude for life there are still those
persons who will act in contravention of the law. This is particularly the case in matters
where emotions overtake common sense and persons do not take into account the full
consequences of their actions. The Committee also acknowledges that the specific
deterrence and possible rehabilitation of an individual offender is a difficult matter to
address. While it may be that the imposition of punitive measures alone can act as a
sufficient specific deterrent to some persons it is not necessarily going to be effective in all
instances. Even more difficult to address is the question of rehabilitation through penalty. In
this sense, the Committee recognises that it may be relevant to consider the development of
some type of scheme to address the psychological aspects of these offences, perhaps a
mandatory counselling or assessment scheme, in an effort to prevent recidivism or even to
aid in determining why these offences occur in the first instance.
Police action in response to aggressive driving
The STAYSAFE Committee has sought the advice of police as to what action can be taken
in reported instances of aggressive driving.
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If the incident were to occur in the presence of, and was witnessed by, police then existing
provisions allow for them to be dealt with in a simple manner with police taking immediate
action by way of infringement notice, summons or arrest depending on the exact
circumstances involved. If the matter is subsequently the subject of Court proceedings police
can attend and greatly assist the Court in its deliberations by providing their professional
account of the occurrence.
When these matters are not witnessed by police, and this would represent the vast majority
of instances, they become more difficult to deal with.
In those instances certain procedures need to be carried out prior to the taking of action to
ensure fairness, equity and judicious use of police powers. It is often the case with matters
such as these that the police investigations result in a situation where it is 'one word against
another', with police not knowing where the truth really lies.
As an example, suppose that an assault has occurred and is later reported to police. It is not
difficult to understand that it is improper and unsafe to presume that it is the wronged party
who reports the matter. The reality is that the winner of a fight rarely complains to police that
the incident has occurred, in all likelihood it will be the loser of the encounter who reports the
matter to police for a variety of reasons such as damaged pride or dissatisfaction with the
result of the incident. The person reporting an incident, therefore, is not necessarily telling
the truth or the whole truth of the matter. This reality does not bear any consistency with the
actual circumstances which lead to the incident itself and does not reveal:
who has committed any offence, or
who was properly acting in their own self defence, or
if it were an incident where both parties participated by consent.
This can make it very difficult for police to take appropriate action to deal effectively with the
matter. Other matters which add to the difficulties can include the lack of witness to a matter,
the independence of those persons who will provide police with a witnesses account of the
incident and the general apathy of the public who ‘don't want to get involved’.
Another difficulty arises when a minor matter is reported, say gesticulation and verbal abuse,
where the person reporting does not wish any further involvement in the matter other than to
inform police it has occurred. In cases where a person is not prepared to make a statement
and attend Court at a later time as a witness then police have no evidence to act on and are
impotent to address any wrong doing on the part of the alleged offender.
What are the procedures that are conducted by police when a motorist reports an instance of
aggressive, intimidatory, menacing or abusive behaviour by another driver? The procedure
to be followed in such instances are identical to any other matters reported to police. It
becomes necessary for the investigating officer to conduct a full investigation of the matter.
This police investigation can include:
inspection or examination of the scene/physical evidence
taking of photographs for later production at Court
identification, location and interview of witnesses
obtaining reports/statements from expert witnesses
identification, location and interview of suspect/offender
gathering and safe keeping of exhibits
determination of action to be taken
compilation of the brief of evidence
the commencement of proceedings for offences disclosed
(infringement notice,
breach report, C.A.N., charge)
prosecution of matters through the Courts
provision of victim support
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completion of police records
It is worth noting that a variety of difficulties can be routinely encountered while conducting
enquiries into matters such as these. Examples of these difficulties that can arise include:
tracing interstate vehicles, particularly heavy vehicles
owner claims ignorance of the driver of a vehicle—this is particularly relevant to
vehicles owned by companies
vehicle has been sold and registration not transferred
owner has changed address and not notified the Roads and Traffic Authority
incorrect registration number supplied to police
there is no compulsion at law for the driver of a motor vehicle to supply a version of
the incident complained of—unlike the requirement for a driver involved in a collision
to provide information.
Police advise that it would involve a minimum of four days to deal with a single incident of
this nature, but that this estimate of time involved is dependant upon the complexity of the
incident and is often exceeded.
The work of the STAYSAFE Committee
The STAYSAFE Committee is currently completing its deliberations on the issue of
aggressive and intimidatory driving, and is preparing a report for the consideration of
Parliament. As the Committee has not yet completed and published its report, I trust that
you will understand that the findings and the recommendations of the report cannot be
discussed in any detail.
The STAYSAFE Committee has noted the support of both the Government and Opposition
for a review of the structure of offences and penalties for instances of aggressive driving.
Some of the specific issues being examined by the Committee include, for example, the
possible introduction of a new offence of abusive driving into the Traffic Act, the possibility of
introducing an indictable offence of menacing or aggressive driving into the Crimes Act, and
a review of the penalties currently applicable for existing offences that can be used in
prosecuting incidents of aggressive driving behaviour.
The STAYSAFE Committee is also mindful of the role of communication in raising and
directing community attitudes towards road behaviour. The very effective use of media and
public education to support mandatory seat belt wearing and to promote random breath
testing as a drink-driving countermeasure has demonstrated that the community is
responsive to road safety-related messages. The use of the media and public education to
promote courteous driving, and to stigmatise abusive and aggressive driving, may prove to
be one of the strategies to promote the sharing of the road by different road users, and may
therefore have effect in reducing road trauma and improving safe road behaviours.
The STAYSAFE Committee will, of course, welcome the advice of the legal profession
regarding aggressive driving and the law, as it welcomes advice from other sectors of the
community and from road safety and police authorities.
References
Carthy, T., Packham, D., Rhodes-Defty, N., Salter, D. & Silcock, D. (1993). Risk and safety
on the roads: Perceptions and attitudes. Basingstoke, Hampshire: AA Foundation for
Road Safety Research.
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Crime Research Centre (1997). Road rage: Driving related violence in Western Australia.
Perth, WA: Royal Automobile Club of Western Australia.
Grey, E.M., Triggs, T.J. & Haworth, N.L. (1989). Driver aggression: The role of personality,
social characteristics, risk and motivation. Report CR 81. Canberra ACT: Federal Office
of Road Safety (FORS).
Wright, P.G., Gaulton, R.E. & Miller, I. (1997). Road rage: An exploratory study. Wellington,
New Zealand: New Zealand Police.
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ROAD RAGE: AN EXPLORATORY STUDY
P.G. Wright, P.E. Gaulton & I. Miller
New Zealand Police
SOURCE: Wright, P.G., Gaulton, P.E. & Miller, I.
(1997).
Road rage: An exploratory study.
Wellington, New Zealand: New Zealand Police.
Sixteen cases of road aggression were examined. Findings are reported with
the caution that such a small sample can only provide conclusions that are
indicative of the factors involved. A more detailed study is required.
However, this study limited as it is suggests that the popular notion that
getting behind the wheel of a car taps some primal urge to make an otherwise
meek and mild person an aggressive road rager is unlikely to hold true.
Driving is an inherently frustrating task. Frustration is built into our road
system with differing speed laws for trucks and cars on our narrow two-lane,
two-way system. The laws on merging are not clear to the average motorist.
We must share the road with the learner driver, the elderly and the tourist
from overseas. Even a careful driver will sometimes fail to signal, or
inadvertently obstruct another vehicle’s progress. Skilled drivers are often
intolerant of drivers who do not perform at what they see as their level. There
is a lack of consideration for the learner, the elderly or sometimes even the
driver who sticks to the speed limit. The study suggests that those drivers
who vent that frustration in acts of aggression are likely to demonstrate that
same lack of personal restraint on other areas of their life. Almost all acts of
violence between drivers end in court with offenders facing assault or more
serious charges. Throughout this study the term road rage has been dropped
in favour of expressions such as frustration or aggression. The popularity of
the catchy label ‘road rage’ appears to be giving the phenomenon a credence
it does not deserve. If one citizens attacks another the crime of assault has
occurred. It should not be dignified by any lesser description of their criminal
action.
Introduction
Sixteen incidents in which car drivers have exhibited aggression—verbally, or actually
coming to blows following a driving incident, have been examined. This number of incidents
is far too small a sample from which to draw any findings that can be relied upon without
further study. However, given the public interest on the topic and given the desire expressed
for police advice, these tentative results are put forward with that caution.
With such a small sample, details cannot be provided of each case because the
identification of the persons involved would be possible. Where the data can be grouped it is
reported.
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What causes road rage incidents?
In all cases the origin of the incident has been a case of poor, careless or risky driving.
Incidents such as pulling our without looking, following closely or competitive merging have
been behind the incidents. Most of these driving transgressions have been ‘innocent’ in that
there was no intent to offend. In a few cases drivers could be termed pushy, but generally
carelessness or inexperience was the contributory factor.
However, it seems the recipients of the poor driving interpreted the incident as a personal
affront and reacted emotionally.
VICTIM
OFFENDER
Careless
Reckless
Pushy
Inexperienced
Strong emotional reaction
6
2
4
4
16
(n = 16)
Who gets involved?
Aggressive drivers and their victims come from all walks of life. Occupations in our small
sample ranged from real estate, skilled technical workers to the unemployed. There is a
slight bias toward the victims being inexperienced drivers, with four students being included
in the victim sample.
Does getting behind the wheel turn meek and mild
persons into road ragers?
This is probably the critical issue. If the answer is ‘No’, then the basis for road rage is
undermined. In other words, it is the same as bar rage, party rage, or the recently coined
footpath rage. Does the motor vehicle bring out some form of primal urge as has been
speculated by at least one New Zealand psychologist?
This study suggests a tentative ‘No’.
The offender group had a relatively high proportion of criminal offending in its past.
CRIMINAL OFFENDING IN PAST
Aggressor
Victim
73%
31%
The convictions held by offenders included disorderly behaviour, drink driving, disqualified
driving, fighting, theft, burglary, assault with a weapon, assault, drug and firearms offences.
The study suggests the perpetrator of road rage is not likely to be a meek and mild person
whose primal urges are evoked by being behind the wheel of a vehicle.
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However, victims were often not innocent of contributing to the ultimate outcome. The
adage it takes two to tango seems to apply. Where the victim also responded
aggressively, the result was almost always an escalation to violence.
Forms of assault
Verbal abuse & threats
1
Punches
7
Weapon used
6
Vehicle used
2
The weapon chosen suggests the intention to assault is not premeditated, with any item to
hand being used. Tyre levers, rocks and a golf club are examples.
The injuries sustained in these incidents include severe cuts, bruising and a depressed skull
facture.
Victims are not always blameless. In three cases, charges for retaliation by way of fighting
or assault or driving dangerously resulted.
Sex and chivalry
Perpetrators of road aggression are almost always male. Victims are similarly more likely to
be male, although women to appear.
AGGRESSOR
VICTIM
(N = 17)*
(N = 16)
MALE
16
13
FEMALE
1
3
*
NOTE: In one case both driver and passenger were
involved in attacking another driver.
There were no instances of men doing more than verbally abusing women. The only
physical assault on a woman was by another woman. If a chivalry factor exists, it is a weak
one which permits verbal abuse, but may or may not stop short of physical violence. The
chivalry factor is not strong enough that women could take any comfort from it.
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Communications between drivers
Most incidents occurred in daylight in fine weather.
FINE
WET
DAYLIGHT
12
Nil
DARK
Nil
2
The most common scenario suggest that non verbal communication between drivers is
occurring. Signals of abuse such as fists, fingers, or horns were not always reported in the
cases under study, but could well have been the stimulus that turned frustration into
aggression. Paradoxically, communication offers the same chance of defusing these
situations. We have several commonly understood signals for ‘up you’ but not one for
‘sorry’.
The open handed wave acknowledging a transgression seems worthy of trial. If it catches
on as a ‘sorry’ signal some incidents may be easily defused. Police will discuss this issue
with the New Zealand Automobile Association to see if such a signal might be accepted by
the motoring public. In the meantime the wave of acceptance of guilt appears a more
prudent course than doggedly refusing to acknowledge a driving error, which in itself may
increase frustration.
Alcohol the aggravator?
In this study none of the assailants were affected by alcohol. Whether this is a factor of
significance is not clear. In most other areas of policing, alcohol exacerbates situations.
The reported incidents occurred primarily in daylight hours when drinking and driving is less
prevalent. Given the police attention to drinking, those drivers under the weather may not
take the risk of drawing attention to themselves.
Frustration and aggression in the road rage context seem to be a sober enterprise.
Sociological and psychological factors
Road rage is only another form of aggression. The causes of incidents are complex and
involve combined offender, victim, and environmental factors. However, frustration,
disregard for others, and perceived insults by the offender seem to be precipitating factors.
It is likely that offenders attribute negative intentions towards them by the actions of victims
and respond aggressively, even if the intention is innocent.
Offender factors include psychological features such as aggressiveness, territoriality and
self-centredness. Aggression increases with fatigue, low tolerance, general life stresses,
substance abuse and poor impulse control. Offenders may also exhibit other patterns such
as bullying, exploitiveness and irresponsibility. In many cases road rage is only another
manifestation of dysfunctional behaviour. Damage (however slight) or the threat of damage
to their vehicles is perceived as a personal insult deserving great and immediate retaliation.
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FACTORS IN ‘ROAD RAGE’
Precipitating Event
Offender
+
+ Victim
Factors
Factors
Environmental Factors
Violent Behaviour
Victims may wittingly or unwittingly precipitate events leading to aggression. Disregard,
inattention, poor driving and failure to communicate are potent triggers of angry responses in
others that frequently lead to aggressive interactions. Failure to follow simple driving rules is
often a factor. Examples might include tailgating, following with lights on high beam, not
signalling lane changes or turns, moving out, closing the gap to prevent a lane change, and
failing to give way. All of these are potential sources of negative interactions with other
drivers. These factors are compounded by environmental factors such as traffic density,
weather conditions, poor light, heat and humidity, high noise levels and road features.
Advice to motorists
The following seems to be good advice:
When you err in driving an inconvenience someone, as we all do from time to time, try
to signal you are ‘sorry’. An open handed wave might be useful.
Do not retaliate:
-
if the other driver is ahead let the gap increase;
-
if the other driver is tailgating you maintain a steady speed or pull over and let
him or her pass;
-
if you are really concerned, drive to a police station or stop by a police patrol.
Conclusions
Assaults by one driver on another are criminal behaviour. The maximum penalties range
from three months imprisonment for common assault, five years for assault with a weapon,
to ten years for assault with intent to cause grievous bodily harm. In almost all cases the
offenders are successfully prosecuted.
The consequences of road aggression need to be publicised as a deterrent.
The police will explore with the New Zealand Automobile Association and the Land
Transport Safety Authority the possibility of promoting a ‘sorry’ signal that can be used to
defuse situations in which one driver inconveniences another.
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Police will work with the Land Transport Safety Authority to clarify the law where
misunderstandings appear to precipitate disagreements between drivers. The law on
merging appears a likely contender. These causes could be publicised as driving tipos and
given more complete treatment in publications such as the Road Code.
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ROAD TRAUMA - AN ACT OF VIOLENCE?
L. Mooren
Roads and Traffic Authority
SOURCE: Mooren, L. (1997). Road trauma - an
act of violence? Paper presented at the Sixth
International
Conference
on
Safe
Communities:Consolidating
Communities
Against Violence, Johannesburg, South Africa,
15-19 October, 1997.
The regulatory and educational programs designed to reduce road trauma in
New South Wales aim at behavioural factors which are in turn manifestations
of some underlying individual or social motivation. For example, we aim to
control or influence the tendencies of drivers to choose whether or not to drink
and drive, or to drive within the legal speed limit, or to wear a seat belt. The
assumption underlying our reliance on a general ‘deterrence strategy’ is that
people will rationally weight up the benefits and disbenefits and decide, on
balance that the penalty for disobedience is likely to be too high. We
complement this with a guilt-driven inducement in our public education
program. Although the general deterrence approach and ‘harm’ focussed
campaign strategy has been quite effective, perhaps we cannot always
assume that people will be deterred by the threat of personal penalty. A closer
look at risk taking and aggression associated with road use could provide
some clues as to whether we understand enough about reasons for
dangerous road use to assure ourselves that the best countermeasures are
used. An examination of research data combined with analysis from different
social perspectives has found that there are a number of key issues which
warrant investigation. These include:
Youth masculinity and the related social meanings attached to road use;
Psychiatric factors and mental illness including depression and intentional
aggression and the involvement of these conditions and factors in road
trauma:
Studies of community violence and suicide patterns and patterns of the
incidence of aggression related road trauma:
The backgrounds of perpetrators of road aggression especially of any
past experience of bullying and harassment; and
Links between inexperienced drivers and road aggression.
These issues are threads that run through the literature and community
discussion on road violence. They provide springboards for developing
community approaches to analysing and finding new solutions to addressing
road trauma causation. The author proposes areas of related research
directed towards a more comprehensive understanding of the underlying
motives affecting road trauma.
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Introduction
Injury as a result of road violence happens. We know this. But searching the literature
reveals surprisingly little about it. Searching the media clips on the other hand reveals a lot
about it. Road Rage has splashed itself across many a newspaper over recent years in
Australia and in other countries as well.
The most obvious manifestations of this reported phenomena have varied in different
countries. I’ve seen reports of car-jacking in South Africa, freeway shootings in Los Angeles
and the use of cars to run down pedestrians and cyclists in Australia. While these are the
extreme reported cases of road violence, and rational people can be convinced that these
behaviours are not common occurrences, governments feel obliged to act decisively to curb
such acts to minimise harm, if not fear of such harm, in the community. New legislation with
tough penalties was recently enacted in New South Wales to send a signal that the
Government would not tolerate acts of violence on the road. Offences of Menacing Driving
with intent to injure and Predatory Driving were enacted carrying severe penalties including
gaol terms of up to 7 years.
However, when I set for myself the task of investigating road aggression and intentional road
injury I had little idea of the difficulty I would have in defining the terms. Being responsible for
the road safety program in the State of New South Wales I am determined to satisfy myself
that in concentrating on the ‘known’ major road trauma factors (speeding and drink driving,
for example) am not overlooking some important underlying motivational factors.
The focus of this paper is the question of whether aggression, intentional injury or violence
are worth investigating as underlying motivational factors in road trauma.
Conventional approach
The focus of road safety researchers and practitioners in Australia, guided by the American
injury epidemiologist, William Haddon, has been based on road environment, vehicle and
behavioural risk management analysis and interventions. Within the behavioural sphere, the
focus has been on behaviours on the road which have found to be most prevalently
indicated in post crash analyses by police and expert accident investigators (especially
speeding and driving whilst intoxicated). These behaviours are then ‘managed’ largely
through educative and regulatory means. General deterrence is the prime means of
containing road trauma in this country.
Threatening people with sanctions is a stronger behavioural deterrent than the threat of
personal harm. This is because where the enforcement and prosecution is apparent enough
people will believe that they are far more likely to get caught and be punished than to come
to grief in a road crash. Statistically, it is more likely that one will get booked for a traffic
offence than have a crash.
Therefore. Australian road safety campaigns appeal to the community to take heed of the
road trauma problem by reminding people of the harm and tragedy of road crashes, while at
the same time threaten to punish those for performing specific unsafe behaviours on the
road.
Road deaths and serious injury have been reduced dramatically in the past two decades
while applying this approach in Australia, and community attitudes and behaviours have
changed significantly during this time
(particularly with regard to drinking and driving).
However, there is still very widespread ‘non-compliance’ with the behavioural objectives of
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Australian road safety experts. For example, 80%+ drivers in New South Wales still regularly
disobey speed limits and alcohol use is still the second biggest factor involved in serious
injury crashes.
Still, the notion that we should broaden and deepen our analysis of road trauma motivational
factors and/or seek broader community involvement in road safety’ are notions that frighten
the purists within the Australian road safety
‘community’, especially the behavioural
scientists.
They have reason to be frightened. If we let go of what we know to be effective
countermeasures in road safety, we can easily lose the gains we have made. It is vital that
we do not lose sight of the behavioural factors involved in road crashes and road injury. It is
also important to keep devoting resources to interventions which are known to work.
However, part of the vision of road safety practitioners is ‘voluntary compliance’. That is, we
look to a future world where people will choose to comply with safety related rules of the
road whether or not they fear getting caught by the police. To this end -- and in effort to
multiply actions to promote road safety
-- the commitment to broadening community
participation has been endorsed and specifically integrated into National and State road
safety strategies right across Australia since in 1991 New South Wales published its Road
Safety 2000 Strategic Plan.
If we are seeking voluntary participation and compliance to our rules by the broader
community and individuals within it we need to understand motivational factors and some of
the social context which might explain where the compliance and non-compliance
motivations come from.
People have reasons for making unsafe choices (eg to speed or to drive while intoxicated).
These reasons are not necessarily good reasons, nor bad reasons. The truth is that we
know very little about these reasons.
I believe we can make some marginal gain in road safety terms with a fuller understanding of
these underlying motives for non-compliant road behaviour. This is because, increasingly, it
is getting more difficult in Australia to believe that ignorance, or lack of awareness, is a
reason for the problem of unsafe road behaviour. The mass media advertising campaigns
conducted in the Australian States of Victoria and New South Wales have achieved
extremely high recall ratings against any advertising or marketing benchmarks. There is a
great deal of community discussion on road safety issues as reflected in the media, with
road safety related stories being reported daily.
Generally, Australians are aware of the of the road trauma risks associated with speeding
and drink driving. However, even those who are aware of the risks are still prepared to take
the risks themselves. Others are, perhaps more than prepared to take the risks. We don’t
know why.
Road trauma and violence - Data difficulties
While there is little empirical evidence to suggest that intentional injury is a significant factor
in road trauma, and some researchers have concluded that aggression is not worth
exploring as a factor, it may be a self-fulfilling gap in our analysis. The bulk of human factor
research and data collection in Australian road safety has been focused through a
behavioural psychology conceptual framework to the virtual exclusion of social analysis.
Currently, Police reports on road deaths and serious injury crashes don’t reveal many clues
as to the intentions of the perpetrators of the injury-causing behaviour. Our road injury data
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base does not keep information on causality to the necessary degree for analysis of road
aggression. In fact, instances of (known) cases of assault or suicide are taken out of the
road statistics and placed in the crime data base kept by the Attorney General’s Department.
Although the Roads and Traffic Authority (RTA) has not deliberately left responsibility for
intentional road injury to other government departments, fragmentation of injury data makes
it difficult for an organisation - whether health, crime or roads-focused - to assess, let alone
effectively address, these injuries.
While it could be argued that a continued exclusive focus on non-intentional road injury
prevention will probably yield the best results for injury reduction, it is important that public
health and road safety authorities stop placing suicide and intentional injury in the too hard
basket. There is a growing concern about community violence and youth suicides are
reported to be reaching ‘epidemic proportions.’
But while the focus of the Sixth International Conference on Safe Communities on violence
signifies a new global commitment to finding solutions to violence related injury, new
methods of data collection and analysis are required to enable interventions to be based in
science as well as collective community will. Furthermore, these new methods require
perspectives from a broader range of disciplines than is the case for existing health and
injury epidemiological methods.
We need also to check our assumptions underlying our conceptual framework for human
factor road trauma analysis. The notion that the general deterrence approach will be
successful if only we can do enough of it enough of the time, is based on the assumption
that people would normally tend to avoid risk (of harm or penalty).
There is clear cause to question this notion when there is a whole body of thought termed
‘risk homeostasis’ which points to the likelihood of road users to extend their risks to the
maximum they are prepared to take whenever in pursuit their road travel related objectives.
Indeed some have theorists have indicated that the risk taking act is sometimes an objective
of the road user.
In short, a new research agenda must emerge to evolve a more sophisticated understanding
of underlying social and human motivational factors involved in road trauma. We need to
examine risk taking, aggression and violence dispassionately to understand the social and
human causes of road injury in order that we can devise more effective prevention
strategies.
Towards a new research agenda - Method of development
A group of Australian road safety researchers (Grey, Triggs & Haworth, 1989) concluded
that looking for causal links between aggression and road crashes would not be worthwhile.
This is because they thought it would be difficult to psychometrically measure aggressive
personality traits of road users. And anyway even if we did have the technology to do so, the
study of personality and social characteristics of crash involved drivers may not be
productive as these traits have been found to change over time, age and situation.’ In other
words, if a psychologist can’t work out how to do it, it shouldn’t be done.
l don’t accept this. So, I recently set up a research project which called upon academic
leaders from a range of disciplines outside the public health aid road safety arena to react to
the problem of road aggression.
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This ‘think tank’ of academics from four Australian Universities was consulted through some
initial correspondence outlining issues to be explored and were then assembled in a
workshop to spend a day brainstorming and analysing concepts aid ways to define and
examine specific phenomena. The disciplines called upon included, cultural anthropology,
social psychology, sociology, criminology, urban planning, philosophy, industrial relations,
leisure studies, and education. Discussion was facilitated by a social research scientist; and
road safety authority and police representatives attended to clarify issues when required.
Prior to the workshop the researcher posed eight questions to the think tank group and
incorporated their responses in a discussion paper. The questions were:
1. What are the conceptual issues [involved in road violence] and
what labels should we use?
2. What are the consequences of the labels we use?
3. How large Is the problem?
4. What is ‘risk’? Why do people take risks or act violently?
5. What groups are most involved?
6. How can we understand the process [of road violence leading to
injury] from a broader sociological perspective?
7. What leads to the incidence, or increase in the incidence of road
violence?
8. What methods could we use to investigate the problem?
Briefed on what could be gleaned from the literature on road aggression and road violence,
these professionals discussed their understandings and views on how to investigate the
problem further. The intended outcome was to begin to refine a theoretical framework from
which productive empirical research projects could be defined.
Taking each of the exploratory research questions in order tie following presents a direction
for learning more about some of tie motivations underlying tie high risk behavioural
manifestations associated with road trauma.
Conceptual issues
The group of ‘non-road safety’ analysts agreed that it is important to distinguish between
risk-taking behaviours and deliberately aggressive behaviours. Much of the complexity of
human behaviour and social interaction is apparent in road behaviour. Social conflict as well
as social harmony is likely to be evident in various types of road related human interactions.
Social interaction on the road reflects the assertion of individual and group
‘rights,’
competition and degrees of agreement to social convention, as much as compliance or
otherwise to institutionalised road rules.
As a roads provider, the Roads and Traffic Authority is concerned with road user
dissatisfaction and is committed to equity of access to New South Wales roads and road
facilities. To this end, harmonious road sharing is actively promoted, given the known
potential conflicts between road users.
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For this reason and for the purpose of determining underlying human crash factors it is
important to understand the motives for the display of aggression.
There are essentially three theoretical approaches to the study of aggression, biological,
external causes, and social learning. Most analysts would assume that aggressive behaviour
is influenced by some combination of all three factors.
It is useful to distinguish gradients of aggression from wilful intent to injure to various forms
of social expression, whilst applying the analysis to road behaviour. While deliberate acts of
violent assault is relatively uncommon in driving practice, drivers may more commonly
display their displeasure in various forms of aggressive gestures whilst driving. The
likelihood of these gradients of aggression are depicted in the pyramid below.
Murder
Suicide
Violent
Intended harm
Chronic Aggression or
Expression of Anger
Impulsive, frustrated response
FIGURE 1: Gradients of aggression
The likely percentages of the population which display these practices on the road is subject
to further investigation and will be discussed later in this paper.
Consequences of labels
There is a broad spectrum of road behaviours and attitudes which could be examined whilst
trying to discover underlying social and psychological factors involved in injury crashes.
When looking [at] deliberate aggression, the labels used could lead to quite a variety of
interventions.
If for example we are dealing with individuals with a history or pattern of violent behaviour
who would deliberately use a motor vehicle as a weapon, then the approach would be
similar to that which would be used for any violent criminal. If, on the other hand, we are
addressing aggressive driving as a manifestation of common stress, then health promotion
interventions may be more suitable.
It is important to define clearly the kinds of concepts which could segment the problems
before attempting to find solutions.
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How large is the problem?
It is difficult at this stage to accurately quantify the level of road aggression or violence
occurring due to insufficient definitions and fragmentation of injury data sets. The Automobile
Association in the United Kingdom estimate that the likelihood of being killed in a road rage
incident could be as low as 1 in 9.5 million. They together with many other road safety
agencies are concerned that the reports in the media could greatly distort the true picture
leading to resources being invested in dealing with the problem.
However as there is a growing public concern about the problem, it is appropriate to
examine what information has been collected. A number of recent studies and information
gained from particular initiatives relating to road aggression and violence could shed some
light on the types of behaviours which are of concern to road users, and which could
perhaps explain motivations for a number of unsafe road use practices.
The Rods and Traffic Authority established a telephone hotline last year for road users to
phone in and advise their complaints about road sharing problems. Out of 1,070 calls
received, 29% complained of driver aggression or inconsiderate road use. Other callers
complained of incompetent, dangerous, careless or illegal road use practices.
TABLE 1: Motorists reporting experience as victims of road aggression (from
Autombile Association, United Kingdom)
Type of Behaviour
% of Motorists (n=526)
Aggressive tailgating (driving up very
62
close behind)
Had lights flashed at me when other
59
motorist was annoyed.
Received aggressive or rude gesture
48
Been deliberately obstructed or
21
prevented from manoeuvring my
vehicle
Received verbal abuse
16
Being physically assaulted
1
None of these
12
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The British Automobile Association recently surveyed 526 drivers to study the extent to
which British motorists had experienced and perpetrated particular types of aggression when
driving. When asked whether the behaviour of motorists has changed in recent years 62%
felt that motorist behaviour had worsened in recent years.
When asked the types of behaviour they had experienced from other drivers in the past 12
months a range of aggressive behaviours were reported with 88% of all respondents
claiming to have experienced aggressive road behaviour. Tables 1 and 2 contain some of
the findings from this survey.
According to the study, only 12% of respondents reported that they had not been subjected
to aggressive road behaviour. The majority of motorists had been tailgated (62%) and had
lights flashed at them by other motorists (59%). About half (48%) had received aggressive or
rude gestures. One in five had been deliberately obstructed, and fewer had received verbal
abuse (16%). Only 1% reported having been physically assaulted by another motorist.
Men were more likely than women to have received aggressive or rude gestures (52% and
42% respectively), verbal abuse (19% and 10% respectively) and had been deliberately
obstructed (24% and 17% respectively).
The population sample was also asked whether they had themselves behaved aggressively
towards other road users. The results are shown in Table 2 below.
TABLE 2: Motorists reporting experience as perpetrators of road aggression (from
Automobile Association, United Kingdom)
Type of Behaviour
% of Motorists (n=526)
Flashed lights at them when annoyed
45
with other motorists
Given aggressive or rude gestures
22
Given verbal abuse
12
Aggressive tailgating (driving up very
6
close behind)
Deliberately obstructed or prevented
5
from manoeuvring their vehicle
Physically assaulted another motorist
0
None of these
40
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Almost half (45%) of all motorists claimed, Within the last 12 months, to have flashed their
lights at another motorist when annoyed with them. One in five (22%) have aggressive or
rude gestures, and 12% have given other motorists verbal abuse. Around in twenty admit to
having tailgated another driver (6%) and 5% report having deliberately obstructed another
car. One respondent claimed to have physically assaulted another driver in the last 12
months.
A study was recently conducted by Mizell and Company for the AAA Foundation for Traffic
Safety in the United States with data 1 collected from 30 major newspapers, reports from 16
police departments and insurance companies. For the purpose of this study ‘aggressive
driving’ was defined as “an incident in which an angry or impatient motorist or passenger,
intentionally injures or kills another motorist, passenger or pedestrian in response to a traffic
dispute, altercation or grievance”
This study found that, for a period of just over 6 ½ years, over 10,000 Americans were killed
or injured as a result of aggressive driving. On average 1500 people were seriously injured
per year between 1990 and 1996, with increased numbers of people each successive year.
TABLE 3: Known incidents of aggressive driving causing injury or death (from AAA
Foundation for Traffic Safety, United States)
1990
1,129
1991
1,297
1992
1,478
1993
1,555
1994
1,669
1995
1,708
1996
1,201*
* January through September 1996 only, the rate of annual increases indicate
that the 1996 total could reach 1,800 incidences.
When considering violence towards oneself various authors have estimated that between
1.6%-15% of road deaths are suicides. A number of researchers have reported that suicidal
road use has been increasing since the mid 1970s. They also say that suicides could be
significantly under-reported as the conclusive determination of intentional self requires more
evidence than is often available.
Why do people take risks or act violently? Who does it?
Young male drivers (aged 17 - 24 years) are thought to be the group which is at the top of
the high risk road user population. Many researchers put this down to the exuberance of
youth, feelings of invincibility and the need for expression of prowess.
In other cases, the demands of daily life could cause road users to take risks or act violently
on the road. Road rage is said to be of the same genesis as shopping trolley rage or any
other expression of frustration in a social setting.
1 This data exludes snipings, thrill shooting, car jackings, objects thrown from overpasses, armed
robberies, and crashes resulting from other factors such as drinking driving or accidental hit & run.
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However, Mizell, in examining cases of aggressive driving in the US found a range of
reasons for road aggression. In doing so he makes the point that the so-called ‘reasons’
should be understood as triggers to the aggressive action. That is, the motivation for the
level of aggression displayed often has little to do with the immediate traffic dispute. The
traffic dispute is best seen as the last straw with the underlying motivator being an unrelated
factor causing pent-up anger than the often trivial incident which sparks a violent road
related response.
The key threads running through the core of these reasons or triggers are similar to other
community violence motivators. These include domestic disputation, racial hatred, alienation
and sense of powerlessness.
A further cause of aggressive road use or incidence of ‘road rage’ identified by Matthew Joint
is overcrowding. He believes that human beings, like other animals are territorial and will
display aggression towards those who are seen to invade their ‘personal space’. However he
observes that the aggressive reaction to this in invasion is more likely to be practiced by a
motorist than a pedestrian. Joint thinks this may be because:
1.
the exertion of walking provides a release of pent-up tension. whereas
driving does not allow a physical outlet for built up stress;
2.
congestion in road traffic provides a driver
(confined to lanes) few
options for avoiding delays, whereas pedestrians can more easily
manoeuvre around other pedestrians;
3.
the risk of more serious physical and property damage are greater in a
vehicle than in the event of accidentally bumping into another
pedestrian; and
4.
drivers (more so than pedestrians) tend to view themselves as having
superior skills and therefore rights than other (more inferior) road users.
Ironically though, as discussed earlier, the more inexperienced the driver the more likely
he/she is to act aggressively. However, at the other end of the spectrum one could
hypothesise that familiarity could result in an overconfidence in turn resulting in risk taking.
Diagram 2 shows this graphically.
This notion has yet to be fully tested. However, studies of youth. particularly young male
drivers offer support for the connection with inexperience and higher risk of road injury.
Moreover research into driver fatigue have found some support for the notion that familiarity
breeds risk.
Confident/Competent
Familiarity/
Boredom/
Thrill of
Inexperience
Complacency
Monotony
Experimentation
More risk
More risk
FIGURE 2: Risk increases related to inexperience and over-experience
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Considering cases of self-inflicted injury and suicide, there are reasons to suspect that with
the growth of youth suicide in Australia some it happens on the roads. As mentioned earlier
there have been clear cases of pedestrian and vehicle involvement in road related suicide in
Australia. In New South Wales, where there is a note or it is otherwise proven that the death
was intentional, the incident is removed from the road trauma data base ? making it difficult
to determine the magnitude of the problem. However, recent reports of youth suicide
overtaking the rates of youth road deaths could be a bit misleading.
The rate of suicide in the United States in 1990 was 12.1 per 100.000 population. It is
estimated that approximately 150/0 of road deaths in this country are suicides. Moreover,
Nelson reports that suicidal people have twice as many road accidents as non-suicidal
people. He believes that people over the age of 65 years old (past retirement) are at greater
risk than any other age group.
Nelson examined a number of American road crashes which were found to be homicides
and suicides owing to the circumstances of these cases. He concludes that ‘suicide and
murders with motor vehicles occur frequently and may appear to the untrained or unwary as
an “accident”.’
Again there could be gradients of recklessness, aggression and self-harm associated with
the stress of life pressures, including unemployment, marital problems, and loneliness
involved in road trauma risk behaviour. Further psychiatric and sociological research could
assist to fill out the picture and confirm or deny Nelson’s claims.
It may be useful to devise and test a continuum of self destructiveness and self delusion
rather than to treat homicidal/suicidal crashes and accidental crashes as absolutes, or
discrete categories.
A broader sociological perspective
A recent study conducted in the State of Western Australia found that one in ten of the 7,000
police reports of assaults between 1991 and 1995 involved driving related violence against
strangers. However, while 30,000 crashes are reported to the Western Australian Police
each year involving 200 fatalities, only 160 incidences of road violence is reported.
This study concludes that road violence is not a particularly large problem, nor a new
problem and that it can be explained by existing social theories of violence (especially male
violence). Indeed, our ‘think tank’ also arrived at the conclusion that male violence and
harassment based on gender and/or race are evident in many reports of driver aggression.
From a sociological perspective it is likely that where there is a basis for social friction, this
friction is as likely to manifest on the road as in the home or workplace or other social
settings.
There may be considerably less physical harm resulting directly from road aggression than is
feared. Aggressive exchanges between road users could be exacerbating stress and
discomfort but rarely culminates in physical assault.
Some academics think that the release of aggression related stress could actually be
cathartic such that the threatening acts of rage on the road may prevent a more serious form
of assault (which might have otherwise occurred in the home later.) If this is the case, the
expression of aggression by drivers could be seen as a sharing of socially stimulated stress
thereby diffusing the potentially more destructive outburst.
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Other researchers disagree. Goleman advises that:
“Anger builds on anger, the emotional brain heats up. By then rage,
unhampered by reason easily erupts in violence.”
Anger and aggression are thought to be exhilarating (unlike the emotion of sadness). In this
sense, it would appear to be a problem similar to the risk homeostasis referred to by Wilde.
Aggression expressed between road users could be both a reflection of social or community
breakdown and a pressure valve mechanism for the community members who are affected
by this breakdown. In the case where a motorist is alienated from others and feels
constrained by rules or other impediments which seem (to the motorist, at the time) arbitrary,
there may be a sense of unfairness. This sense of unfairness could spark personal
frustration or outrage which in turn could be expressed as aggression. In this way the
motorist can move from the feeling of powerlessness to a feeling of power where the
aggressive road act could carry a sense of conquest.
Another key theme which is emerging from the literature and discussions is that of the
human-machine hybrid which gives individual drivers the feeling of being superhuman such
that he or she is alienated from and superior to the rest of the community whilst driving a
motor vehicle. This can result in driver fantasy disguising the true mortality and vulnerability
of oneself and other human beings using the road. Gyorgy Scrinis, Melbourne University,
believes that aggressive driver behaviour may be caused by the car itself. He writes of the
modem driving experience,
“The enclosed cabin, the speed of car travel, and the demands put on driver,
make it difficult for them to develop a concern or empathy with the people or
places they flash past. The world is encountered as a series of images that
flow through the television-like windscreen...In these ways, the car profoundly
mediates and shapes the driver’s way of encountering the world.”
Social relations on the road therefore become impersonal and uncaring. Whilst there may be
no intention to injure others, there is little regard for other road users as people with an equal
right to be there. Modern road use is said to be individualistic with no real sense of being a
community of travellers.
A reckless form of aggression where there is no intent by the road user to injure another
might require both punitive and non-punitive treatments to curb this behaviour.
It has been said that those who intentionally injure themselves or others on the road would
probably commit some act of violence regardless of the setting. The Western Australian
Crime Research Centre advise that:
“Young men who accept violence as a problem-solving technique, and who
have previously used violence are in much more likely to be perpetrators [of
road violence].”
Youth and inexperience is cited as another key theme to pursue in the new research
agenda. Again the Western Australian study found that:
“In contrast to the
[media] stereotype of the
‘road rager’ as the adult,
tormented to the point of madness by years of urban gridlock, the perpetrator
of road violence emerges more often as a young and inexperienced driver.”
This was also highlighted in a study conducted by Brian Sweeny and Associates for
Australian Associated Motor Insurers Limited (AAMI). The AAMI research found that 18-24
year olds were more likely, than other age groups, to take risks, speed and were much more
likely to drive aggressively. The need for a display of masculinity combined with the mixed
messages young men and women receive regarding the freedom, power and protection
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associated with driving a motor vehicle are cited as reasons for risk taking and aggressive
driving.
Conclusions
This paper aims at drawing together some themes which run across the literature and recent
research about road aggression and intentional road injury with a view to highlighting some
directions for further investigation. A broader social research methodology applied to road
safety research will enable a deeper analysis and fuller explanation of road user behaviour.
Routine crash data collection would be more informative if traffic, health and crime statistics
could be more easily linked.
There is a call for further research into some key areas indicated by this initial exploration of
underlying social factors involved in road trauma. The areas which hold most promise for
fruitful lessons are:
1. Youth, masculinity and the related social meanings attached to road use;
2. Psychiatric factors and mental illness including depression and intentional
aggression and the involvement of these conditions and factors in road
trauma:
3. Studies of community violence and suicide patterns and patterns of the
incidence of aggression related road trauma;
4. The backgrounds of perpetrators of road aggression especially of any past
experience of bullying and harassment: and
5. Links between inexperienced drivers and road aggression.
With a further examination of these and perhaps other sociological aspects of road use we
can gain a fuller appreciation of road trauma behavioural risk and aggression motivators
thereby enabling us to refine our injury prevention strategies.
References
AAMI, (1996). Crash Index Summary, June 1995-June 1996. Melbourne, Vic.: AAMI.
Connell, D. & Joint M. (1997). Driver aggression. In AAA Foundation for Traffic Safety (Ed).
Aggressive driving: Three studies. Washington DC.: AAA Foundation for Traffic Safety.
Frank Small & Associates (1997). The Root Causes of High Risk Road Use. Towards a New
Research Agenda. (Unpublished paper).
Grey, E., Triggs, T., & Haworth, N. (1989). Driver aggression. The role of personality, social
characteristics, risk and motivation. Canberra, ACT: Federal Office of Road Safety. CR8l.
Johnson, K. (1997). Frustration drives road rage. National Safety Council. Traffic Safety.
Joint, M. (1997). Road rage. In AAA Foundation for Traffic Safety (ed), Aggressive driving:
Three studies. Washington DC.: AAA Foundation for Traffic Safety.
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Keskinen, E. & Pasanen, A. (1990). Self destruction in motor vehicles accidents: the
proportion of suicides and negligent drivers in fatal motor vehicle accidents in 1974-75
and 1984-85 in Finland. Journal of Traffic Medicine, Vol 18. No 4.
Kuroda, N. & Pounder, D. (1994). Suicide on the roads, Journal of Traffic Medicine, Vol 23,
No 2.
Mizell, L. Jr.
(1997). Aggressive driving. In AAA Foundation for Traffic Safety
(ed).
Aggressive driving: Three studies. Washington DC.: AAA Foundation for Traffic Safety.
Nelson, W. (1994). Intentional acts of violence in motor vehicles: Suicide and Murder.
Accident Investigation Quarterly, Issue 2.
NSW Bureau of Crime Statistics (1996). New South Wales criminal courts statistics 1995.
NSW Bureau of Crime Statistics (1996). New South Wales recorded crime statistics 1995.
American Psychiatric Association (1985). Psychiatric aspects of traffic accidents. American
Journal of Psychiatry, 142(5).
Sivak, M. (1983). Society’s aggression level as a predictor of traffic fatality rate. Journal of
Safety Research, Vol. 14.
The Crime Research Centre, University of Western Australia (1997). Road rage: Driving
related violence in Western Australia. Report for the Royal Automobile Club of Western
Australia.
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ROAD RAGE: A HOT ISSUE OR JUST
LUKEWARM?
S. Gray
NRMA
SOURCE: Gray, S. (1997). Road rage: A hot
issue or just lukewarm? Paper presented at the
Motor Vehicles Update seminar, 15 May 1997.
Sydney, NSW: Legal and Accounting
Management Seminars.
A small sample of newspaper articles for any period over the last two years would lead the
reader to believe that a new scourge has afflicted our society. It has been given the name
‘road rage’ and we are led to believe that it is a new phenomenon, probably imported from
the USA, and reaching epidemic proportions on our roads. It is characterised as the average
driver totally losing control over the frustrations of a clogged traffic environment and the
perceived poor driving skills and courtesy exhibited by other drivers.
While there is no doubt that examples of aggressive, intimidatory, menacing and abusive
driving do occur in the traffic environment, there is considerable doubt regarding the nature
and extent of this issue. We need to look to the available research data to establish a clear
picture of the problem before deciding on the best strategies to overcome it.
Defining the concept ‘Road rage’
The term ‘road rage’ has recently been used by the media to describe a range of behaviours
that have occurred on the roads. This range of behaviours has included relatively minor
instances such as use of the car horn and gestures, through to the more serious events
which have been more violent in nature. NRMA is not encouraging the use of the term ‘road
rage’ to describe these incidents, particularly those of the less serious kind.
Indeed, NRMA believes that the use of the term should not be encouraged. We have taken
this stance because the term does not convey the reality of the circumstances to which it has
commonly been linked. The term ‘road rage’ is commonly linked in the community and the
media to any negative or unpleasant driving experience (Crime Research Centre, 1997).
This includes incidents such as gesturing, flashing headlights, tail-gating, obscene language,
pushing into traffic queues and the like. Clearly, while such incidents contain the potential for
violence, it is very rare that they result in acts of violence.
Many of the more minor incidents such as use of the car horn, come more from driver
frustration than anything that comes close to a ‘rage’. The word ‘rage’ suggests a person out
of control and completely consumed by anger: indeed the dictionary meaning begins with the
term ‘violent anger’ (Australian Oxford Dictionary, 1993). The vast majority of incidents of
frustration in the driving environment do not result in violence and linking these two very
different behaviours under one umbrella only promotes the idea that the frustration that
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many drivers feel could easily become more violent - it clearly does not. The terminology
itself can be misleading:
Part of the damage that labels such as
‘road rage’ may cause is that they blur the
boundaries between aggression and violence and allow violence in the context of driving to
be seen as spontaneous and justifiable aggression rather than as criminal behaviour. (Crime
Research Centre, 1997, p. 11)
Incidents of road related violence
Nevertheless, there are obviously examples of incidents where frustration and anger turns to
violence in relation to the roads and the traffic environment. The most recent research in this
area was conducted by the Crime Research Centre of the University of Western Australia.
The research, funded by the Royal Automobile Club of Western Australia, investigated
incidents of road related violence from police offence reports over the period 1991 to 1995 in
that state. They found 797 incidents of road related violence from over 7,000 police offence
reports from that period which related to assaults by strangers in car parks or streets. This
compares to an annual number of approximately 11,000 assaults reported to police. Viewed
from this perspective only approximately 1.4% of assaults reported to police in WA over the
period 1991-1995 were, what might be termed, genuine ‘road rage’ incidents. As the report
states:
Road violence reported to police increased slightly between 1991 and 1995, both as a
proportion of the population and as a proportion of ‘traffic volume in the Perth metropolitan
area. However road violence as a proportion of all street assaults by strangers has remained
relatively stable. (p. 3)
The researchers defined road related violence as ‘instances of physical violence and threats’
which occurred between strangers (Crime Research Centre, 1997, p. 9). The classification of
the involvement of strangers is important because it removes incidents where domestic or
other disputes spill over onto the road environment.
While the media has reported some events recently which have been labelled as ‘road rage’,
such research data suggest that this phenomenon is not widespread or prevalent. Rather,
the incidents which have occurred have merely been brought to public notice and, to some
extent, sensationalised. This is described by some researchers as amplification. This means
that activities tend to be redefined by the media to fit into a ‘new’ category they have
‘discovered’ (Crime Research Centre, 1997). For example, two drivers might have a minor
collision and stand on the road arguing about fault. Such activity, which is clearly not new,
may be redefined as ‘road rage to provide more interest as a media story.
One possible consequence of this amplification could be that through the reporting of the
incidents, similar behaviour by others could be encouraged. Fortunately this does not appear
to have occurred although a continuing focus may encourage some drivers to behave in this
way. A further consequence is an over-inflated perception in the community of the incidence
of real violence related to the road.
Contributing factors
An area which has not received much attention, is the cause of the incidents leading to
frustration or aggression experienced by some drivers. NRMA believes that there are three
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components contributing to this: personality factors, events outside the driving environment,
and the traffic environment itself.
Research indicates that personality factors are a key to understanding the problem of road
related violence. Numerous studies have shown that the kinds of individuals likely to lose
their temper and initiate violence in other locations are the same kinds of (and sometimes
literally the same) individuals who are involved-in road related violence (see for example:
Novaco, 1991; Holzapfel, 1995; Crime Research Centre, 1997). One report states:
One of the most reliable predictors of roadway violence is the past violent history of the
offender. Violence is generally linked to individual attributes of impulsivity, low tolerance of
frustration and risk taking (Crime Research Centre, 1997, p. 23).
These psychological factors are then exacerbated by the social acceptance of incivility on
our roads:
Our society tolerates a degree of incivility on the roads as a relatively normal aspect of
driving in much the same way as it tolerates the occasional flare-up on the football field as
part and parcel of the game. The act of getting in the car seems to insulate the driver from
some of the normal restraints that guide social behaviour in public settings (Crime Research
Centre, 1997, p. 14).
Events outside the driving environment are also a contributing factor to road related
violence. The highly mobile and complex social setting in which we live means that there are
many stressors which can affect the way drivers behave. Pressure to be at certain places at
specific times, job-related stress and family demands mean that drivers are not always in a
calm and relaxed state when they start to drive. A minor occurrence in the driving
environment can be the trigger for a venting of the frustration from other aspects of life.
The congested nature or our traffic environment can also be a contributing factor. Increasing
traffic on our roads means that there are greater demands on the road network. There are
times when high traffic volumes means delays for drivers which may be difficult to tolerate.
Though these three factors contribute to driver behaviour, it is usually only the end result,
that is the frustrated or aggressive behaviour, which is reported. Even in the more violent
incidents reported in the press, other factors which may have played a part in the lead-up to
the event, are not explored or reported. This may be contributing to the perception by some
that these aggressive events are more prevalent now than they used to be.
Existing laws
In the case of the more violent or extreme incidents which may occur on the roads, NRMA
believes that it is not necessary to have additional laws which relate only to those acts which
occur in the road and traffic environment. The more serious incidents which have occurred,
have been adequately dealt with through the courts under existing law. By creating a
separate offence for incidents which occur in the road and traffic environment, the message
could be sent to the community that violent and aggressive acts on the roads are different to
other assaults. This could encourage the view that aggression and violence on the roads is
understandable and expected.
With respect to driver behaviour such as gesturing, abusiveness and so on, NRMA believes
that it would be extremely difficult to enforce any specific laws relating to these behaviours.
Therefore it may be more useful to adopt other approaches such as providing people with
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information about how to share the road and avoid becoming stressed in the traffic
environment.
The role of the NRMA
NRMA has sought to address some of the concerns of its members through the publication
of a number of tips for drivers who are the victims of aggressive or intimidatory behaviour in
the road environment. (The Open Road, May/June 1996). In addition, NRMA has provided
advice and comment in the wider media which has sought to ‘play down’ interest. NRMA
has provided advice about how to avoid becoming frustrated in the traffic environment as
well as tips on what victims of aggression should do.
Conclusion
The term ‘road rage’ does not accurately describe the reality of road related violence where
the normal frustrations of the driving environment rarely lead to rage or violence. Road
related violence is not a new or widespread phenomenon, and the recent focus in the media
has largely been an amplification of the real situation.
Personality traits are a key to identifying perpetrators of road related violence. These
perpetrators are likely to be the same people who are involved in violence outside the road
environment. Existing laws related to assault are sufficient to control road related violence,
and in fact, to institute specific laws for ‘road rage’ may give it a legal and social prominence
it does not deserve. Far from being a hot issue, ‘road rage’ is barely lukewarm.
Bibliography
Crime Research Centre (1997). Road rage: Driving related violence in Western Australia.
Report prepared for The Royal Automobile Club of Western Australia. ISBN 0864225806
Holzapfel, H., (1995). Violence and the car. In: World Transport Policy and Practice, Vol, 1
No, 1; 1995 MCB University Press Limited.
Novaco, R., (1991). Aggression on roadways. In: Baenninger, R., (Ed.) Targets of Violence
and Aggression. Nth Holland: Elsevier.
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THE ANATOMY OF ROAD RAGE—
AGGRESSIVE DRIVER BEHAVIOUR MAY
WELL BE CAUSED BY THE CAR ITSELF
G. Scrinis
Melbourne University
SOURCE: Scrinis, G. (1997). The anatomy of
road rage—Aggressive driver behaviour may
well be caused by the car itself. Sydney
Morning Herald, 30 July 1997, p.15.
The ‘road-rage’ legislation recently passed by the NSW Parliament is an attempt to address
the growing problem of violence and aggression on our roads. Yet road rage can be seen
as a more extreme form of the aggressive and abusive driver behaviour that has long been a
part of car culture.
The source of this driver behaviour can ultimately be traced to the way the car so thoroughly
transforms the way in which the driver engages with the world behind the wheel. The speed
and acceleration of the car creates a certain ‘compression’ of our experiences of time and
space. What might seem like a momentary hold-up for a pedestrian, cyclist or public-
transport traveller is encountered as an unbearably long delay to the car driver: a few
seconds seem like minutes, a few minutes seem like hours. This time-space compression
radically shortens and erodes the driver’s patience and the tolerance of others. Any
interruption to the journey leads to frustration.
The car is considered a time-saving device, yet it also intensifies the desire to save time
whereby drivers feel that every second or minute must be saved wherever possible. Drivers
may take relatively dangerous risks to cut just a few minutes off a journey, risks that are out
of proportion with the benefits to be gained, at least from the perspective of the non-driver.
The car thus creates rather than alleviates the experience of ‘time scarcity’.
Competitiveness on the road is also a result of the ‘road scarcity’ that the car creates. Given
the speed and space demands of the car, the road is transformed from a commonly shared
and abundant space into a scarce commodity. Behind the wheel, other road users are no
longer encountered as fellow travellers or as sources of social interaction, but instead as
obstacles to be avoided or as rivals competing for scarce road space. The car creates
scarcity and competitiveness in the same way as does a modern market economy.
Cars also encapsulate the drivers, physically separating them from any more direct
interaction with the people and environments they travel through. The direction of car
engineering is towards ever more conditioned cabins that further seal off drivers from any
more direct or unmediated experiences of their surroundings, and create an all-
encompassing technological environment within the car. The enclosed cabin, the speed of
car travel, and the demands put on drivers, make it difficult for them to develop a concern or
empathy with the people or places they flash past. The world is encountered as a series of
images that flow through the television-like windscreen.
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In these ways, the car profoundly mediates and shapes the driver’s way of encountering the
world. Drivers come to confront each other not a vulnerable, mortal, all-too-human beings,
but as human-machine hybrids. Social relations between people begin to take the form of
instrumental relations between machines.
In his 1929 novel The Life of the Automobile, Russian author Ilya Ehrenburg had already
recognised this when he wrote”
“The automobile has come to show even the slowest minds that the earth is
truly round, that the heart is just a poetic relic, that a human being contains
two standard gauges: one indicates miles, the other minutes.”
Impatient, abusive and aggressive driver behaviour are the result of a combination of these
characteristics of the driving experience: time-space compression, road scarcity, the
encapsulation and anonymity of the driver, the physical excitement of being in control of a
mechanically powerful machine, and the general chaos and imminent danger of collision on
the road. People who are otherwise calm, patient and considerate in other spheres of
everyday life can become uncharacteristically aggressive, or at least severely tested. The
most aggressive behaviour, of course, results when these characteristics intersect with
particular forms of masculinity.
The more recent emergence of road rage probably has its sources in developments both on
and off the road. On the road, there is an increasing level of car-dependence and increasing
distances being travelled as the pace of contemporary lifestyles continues to accelerate, and
these factors intensify the characteristic pressures of driving. Off the road, there is
increasing incidence of anonymous violence, growing feelings of powerlessness, an erosion
of co-operative and shared experiences and an increasingly instrumental approach to other
people and life in general.
Road rage must to some extent be seen as an inevitable part of a car-dominant culture, and
has its sources within the driving experience itself. Rather than seeing the driver as being in
complete control of their vehicle, perhaps the car itself is to some extent in control of the
driver in the sense that it has already transformed the character of the person behind the
wheel.
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AGGRESSIVE DRIVING/YOUNG DRIVERS:
ROAD SAFETY CAMPAIGN
LITERATURE REVIEW
Bay Street Communications
SOURCE: Bay Street Communications (1997).
Aggressive driving/Young drivers: Road safety
campaign literature review. Canberra, ACT:
NRMA-ACT Road Safety Trust.
Introduction
Over the last
25 years significant progress has been made in improving the safety
characteristics of the road environment and vehicles. Road safety practitioners have now
turned their attention to issues relating to driver behaviour and performance. The personal
attributes of drivers, along with their abilities and limitations have a significant effect on the
number and type of crashes that occur.
One personal attribute frequently cited as a contributing factor to road crashes is aggression.
According to the AAMI
1996 Crash Index the phenomenon known as ‘road rage’ is
increasingly evident with 18-24 year olds having a greater propensity to exhibit aggressive
‘road rage’ behaviour. It has been widely confirmed that young drivers in particular young
males are at greater risk than other drivers of being involved in a traffic crash.
The NRMA-ACT Road Safety Trust has identified these two areas (namely crash rates for
young drivers and increasingly aggressive driving behaviour) as factors to be addressed in
their final road safety campaign. As such this report reviews the literature currently available
on these topics in an effort to determine the most effective way of presenting these issues in
the context of the ACT road environment.
Driver Aggression
Theories on aggression
According to Grey et al (1989) a number of approaches have been developed to investigate
aggression, none of which can be considered complete in their explanations. The various
theories of aggression differ in the types of behaviour they include and in the aspects they
emphasise in terms of biological, motivational and social factors. As Brain (1981) notes, the
concept of aggression as applied to man:
may refer to an extremely diverse assortment of written, verbal and physical
phenomena
has an element of value judgement
includes reactions generally considered to be products of complex interactions
between biological, environmental and experiential factors.
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Briefly, theories fall into the following areas:
Biological theorists hypothesise that humans motivation to deliberately engage in aggressive
activity is driven by innate forces of which the individual is not necessarily aware. This base
is modified by experience.
Social learning theorists argue that aggression is not due to instinct but is a learned
response through observation or imitation of socially relevant others
(Barchas,
1981).
Bandura (1983) proposes three primary sources of aggressive behaviour patterns within
Western society family members, the social system and the mass media. According to
Bandura (1983) there is mounting evidence that television affects behaviour by teaching
aggressive behaviour styles, altering restraints over aggressive behaviour, desensitising and
habitualising viewers and shaping their images of reality upon which they base much of their
behaviour.
The frustration-aggression hypothesis assumes that aggressive behaviour (defined as any
act whose goal response is injury to an organism) is the consequence of frustration (defined
as the condition which exists when a goal response suffers interference) (Dollard et al 1939).
Miller (1941) revised this theory to say that frustration produces an instigation to aggression
which may or may not be strong enough to evoke aggressive behaviour. Berkowitz (1981)
argued that it is not possible to say that one type of aggression or aggressive goal exists
differentiating between hostile and instrumental goals. Hostile aggression aims to injure the
object of attack whereas in instrumental aggression the primary goal is beyond causing
injury, for example domination or access to resources. It could be hypothesised that much of
the road related aggression corresponds to instrumental aggression (Grey, 1989).
According to Grey et al (1989) much of the literature on aggressive behaviour in driving
attempts to associate personality characteristics of individuals with the frequency or
occurrence of crashes or traffic violations. The extent to which differing personality types
influence the occurrence of aggressive behaviour is not really known. It is difficult to relate
aggression to personality as it is not possible to identify the aggressive individual on the
basis of any single cluster of so called aggressive personality traits (Feshbach, 1970 in Grey
1989).
Defining aggression in driving
In terms of the definition of aggression in driving it is possible to distinguish a range of
behaviours that may be described as aggressive (Grey et al 1989). The literature on
aggression in driving encompasses a broad range of research from investigations of
homicide and suicide by motor vehicle to relatively common aggressive acts such as risk
taking (for example speeding). Grey et al (1989) therefore used the concept of intent to
discriminate between driving acts where the intent was to cause harm and other driving acts
which reveal a willingness to chance dangerous consequences in order to fulfil driver
motives. The latter includes behaviour in which the driver may not intend to harm other road
users, or himself, and may not be aware of the risk involved. The behaviour appears to be
aggressive even though the intent is not readily definable. Aggression in driving is therefore
defined in two ways:
Strong definition of aggression in driving
Encompasses more extreme forms of aggression, including any behaviour with the intent to
cause physical and/or psychological harm or damage to oneself, other road users or
property. This includes physical or psychological assault, homicide or suicide.
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Less extreme definition of aggression in driving
Involves less extreme behaviours and includes both actual aggressive behaviour and
aggressive-looking behaviour. The primary goal is not the injury of a victim but some
unknown motive beyond this, for example arriving sooner, thrills, release of emotional
tension, bad temper. Whilst the intent of the driver is not necessarily to cause harm the
behaviour reveals a willingness to risk hazardous outcomes.
It would appear unlikely that the majority of aggressive behaviour on the road is the result of
the ‘strong’ definition of aggressive driving. We will therefore focus on the less extreme
aggressive and aggressive-looking behaviour encompassed in the second definition.
According to Grey (1989) subjective experience indicates that members of the ‘normal’
driving population (as opposed to drivers with multiple crashes or traffic violations) exhibit
aggressive driving behaviour relatively frequently. They may also become aggressive when
faced with difficult driving situations such as slow moving traffic and as such aggressive-
looking behaviour (risk taking) needs to be considered. This starts with an investigation of
the motives of drivers for driving behaviour.
Motives of drivers
Naatanen and Summala (1976 in Grey et al 1989) argue that with regard to safe driving
behaviour the critical determinants of the road users behaviour are motivational in nature.
Grey (et al 1989) claims that much of the literature testifies to the position that drivers do not
always give their best in order to avoid crashes. The road users behaviour is seen as
reflecting a balance between personal motives and the subjective risk of being involved in a
crash. On the surface it maybe presumed that the principle motive for driving is to travel to a
given destination and arriving safely. However, Naatanen and Summala (1976) identify a
wide variety of motives, termed ‘extra motives’, road users might have, all of which may
result in expressions of aggressive behaviour and other risky driving acts amongst not only
‘high risk’ driver groups but also the general driving population. Naatanen and Summala
(1976 in Grey et al 1989) classify extra motives of drivers as follows:
Trip aims
This includes, for example, the desire to get from point A to point B quickly, competition
between drivers, timetable pressures, obtaining better position in traffic flow, all of which may
result in increased risk taking behaviour.
Behavioural models
Traffic behaviour is influenced by the driving norms of the individual’s peer group. Young
males may use their car as a means of asserting their manhood (Robinson 1972). Klein
(1972) notes that driving skill may represent the only means for achieving status with an
adolescent’s peers. Naatanen and Summala
(1976 in Grey et al
1989)
‘argue that
consciously or unconsciously people generally seem to regard driving speed and overtaking
ability as a measure of driving skill, as such individuals tend to be assertive and competitive
as a sign of their driving skill. These messages are reinforced in advertising where high
powered cars symbolise autonomy and power (Klein
1972). Speed, acceleration and
overtaking are common car advertising themes which serve to reinforce the extra motives of
drivers.
Hedonistic objectives
For example the excitement of driving, especially the thrill of driving at speed. Klein claims
that risk taking and aggressiveness are attributes valued by our society and the desire to
travel at speed (not just in cars, but in roller coasters, downhill skiing, etc) is instilled in us.
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Emotions (within driving situation)
Aggressive emotions may be aroused by the driving situation itself. The frustrating nature of
driving whilst being continually constrained by other traffic can lead to anger as sited by
Parry’s (1968) anecdotal reports of driver responses such as hand gestures, swearing, light
flashing and facial expressions. Parry also encountered drivers who were driven to chasing
and confronting drivers who frustrated and irritated them. Ebbesen and Haney (1973)
reported increased risk taking as a result of frustration in the form of drivers accepting
shorter gaps in traffic flow when turning left at a T intersection. Whitlock (1971) suggests the
combative attitude that arises in difficult driving situations is a result of drivers becoming
aggressive in defence of their perceived territorial rights. The stronger the emotions
generated by the situation the greater the danger that emotions rather than the traffic
situation will make the driving decisions as drivers attempt to decrease their frustration as
soon as possible.
Emotions (external to driving situation)
The road user who drives when upset or angry may be doing so to blow off emotional steam
(Naatanen and Summala (1976 in Grey et al 1989)). Selzer et al (1968) reported that 20
percent of drivers involved in fatal crashes had been upset by some incident in the last six
hours of their lives. Holt (1982) and Selzer & Vinokur (1974) reported emotional crises in the
form of quarrels with significant others contributing to an increase in crash and violation
rates.
Risk taking
Risk taking can be defined as an increased willingness to take chances when driving
including behaviours engaged in purely for the enjoyment of driving dangerously. An English
study (Quimby & Watts, 1981) revealed drivers knowingly engaged in dangerous behaviour
(speeding, drink driving, non-seat belt wearing) although attitudes towards these improved
with age. Klein (1971) argues that American society places risk taking and aggressiveness
high on the list of socially desirable attributes with schools and mass media reinforcing
values which reflect competitiveness, initiative, control over one’s environment, masculinity,
challenge and excitement. Society rewards individual achievement rather than cooperative
effort. Hampson
(1984) contends that Australian society encourages risk taking and
competitiveness which is reflected in our driving behaviour. Klein
(1971) argues that
industrialised society minimises risk taking and concentrates decision making, and therefore
feelings of control, individual achievement and sense of power, into the hands of fewer
people. As a result drivers, and in particular young drivers, find little opportunity to manifest
these values in their work but can in their driving. Shaw and Sichel (1971) propose that well
integrated people will not change their behaviour when they sit behind the wheel of a car but
a poorly integrated person who finds driving an outlet for feelings of frustration, conflict and
aggression may well undergo a change in behaviour when driving. The issue of risk taking is
highly complex and subject to debate between researchers, particularly with regard to the
concept of awareness of risk.
Importantly, Naatanen and Summala (1976 in Grey et al 1989) argue that the concept of risk
taking and aggression are closely associated. They also claim that in general there is an
absence of subjective risk on the part of drivers and this combined with the extra motives are
among the major causes for the failure of many countermeasures designed to influence
driver attitudes.
Subjective risk of crash involvement
The concept of subjective risk is open to debate between researchers, primarily because it
cannot be measured directly. Grey (1989) identifies two approaches which have implications
for the prevention and control of aggression in driving.
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The risk homeostasis theory argues that road users always operate at the maximum level of
risk that they are prepared to accept. This theory assumes the driver is aware and desires
the level of risk he/she is taking. The theory, also known as compensation theory, has the
basis in the concept of utility - the idea that the individual will always act to maximise the
expected gains for a given activity. Safety is treated as one of these utility gains along with
driving faster, getting to work faster and experiencing more excitement. In driving the
individual is expected to act to optimally adjust his behaviour to maximise his expected gain
in the face of a change in the driving environment (O’Neill, 1978). Aggressive driving is
therefore seen as a reflection of the driver’s desire to maximise his utilities. Wilde (1982)
argued that the level of risk that the individual driver is prepared to accept is the only factor
that will influence driver risk taking behaviour in the long term. The level of acceptable risk
will depend on the individual and is determined by cognitive and motivational states which in
turn are influenced by underlying variables including long term factors (for example cultural
values), trip specific variables (for example mood) and momentary fluctuations (for example
frustration with other drivers). This model predicts that individuals who drive aggressively do
so because they are operating at a level of risk they are prepared to accept. However, Grey
(et al 1989) states a number of the basic assumptions of risk homeostasis are yet to be
verified and the qualitative aspects of risk perception require further investigation.
In contrast, the absence of subjective risk view argues that in everyday driving situations
road users do not experience feelings of subjective risk but operate as though they were in a
totally safe environment and in this situation aggressive drivers may not be aware their
driving represents a high crash risk. Summala (1986) proposed a zero risk theory which
postulates that driving is a habitual activity based on largely automatic control of safety
margins. If the level of subjective risk is almost non existent the driver is able to satisfy extra
motives without the constraint of fear. Quimby and Watts (1981) observed that road users
who drive at inappropriate speeds resulting in greater risk taking appear to consider the risk
to be quite low. Research into risk perception shows that whilst people feel the risk of
crashing does exist it won’t happen to them because most drivers feel that they are more
skilful and less likely to be involved in crashes than the average driver (Svenson et al 1985).
Griep (1970) remarks that this lack of subjective risk may explain why fear arousing
campaigns encouraging careful driving have failed. People learn of risks through their own
everyday experiences and as such they rate their likelihood of car crash involvement as
quite low (Naatanen and Summala (1976) in Grey et al 1989). This is reinforced by the fact
that crashes are rare events when compared with the amount of time spent on the road.
According to the AAMI 1996 Crash Index drivers are statistically likely to have an accident
once every 6.57 years.
As learners, most drivers feel uncertain or fearful but with experience these feelings
disappear. Drivers gain a subjective feeling of control in the driving situation to a large extent
because they have feelings of control as the operators of the vehicle (Summala 1986).
Other factors affecting perception of risk by drivers include the low risk of apprehension for
traffic violations and the influence of other drivers seen displaying risky behaviour (Naatanen
and Summala (1976, cited in Grey et al 1989).
Other factors affecting aggressive driving behaviour
Whilst a great deal of research has been conducted into the interrelationship between
aggressive behaviour and other internal and external factors little has been conducted in
relation to road users. The following factors have been researched in relation to aggressive
driving behaviour.
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Stress
A number of authors have reported that stressful events may be related to the occurrence of
traffic crashes. McMurray (1970) reported three in-depth studies of crashes that identified
emotional stress as a contributing factor. Stress may cause increased aggression or
distraction resulting in increased risk taking.
Alcohol
A number of authors suggest that alcohol modifies the expression of the personality and
releases aggressive personality traits. Yates, Meller and Troughton (1987) regard acts of
aggression to be a major behavioural complication of alcoholism. Donovan, Marlatt and
Salzburg
(1983) concluded that alcohol serves to increase covert hostility and overt
aggression which may be translated into driving related aggression, speeding, risk taking
and sensation seeking. Grey’s examination of the literature concluded that there was some
relationship between alcohol use and risk taking in driving although as Mitchell (1985)
argues individual differences in the response to alcohol are quite large and have not been
firmly established.
Other drugs
Increasing attention is being placed on the role of drugs other than alcohol in crash
causation. Brahams (1987) noted that sedative drugs may produce unexpected aggression.
Sharma (1976) commented that barbiturate intoxication is often accompanied by aggressive
behaviour and lack of emotional control. Moskowitz (1976) acknowledged that marijuana use
produces impairment in driving skills but found subjects less willing to take risks. Pliner (et al
1972) rated subjects under the influence of marijuana as being less aggressive, a view
supported by Seppala et al 1979 who observed reduced willingness to take risks.
Brain pathology
Research into the influence of brain pathology and crash causation is limited and anecdotal.
Noyes (1985) states that the crash risk of mentally ill patients is higher than in the general
population. According to Grey et al (1989) it is unlikely that brain diseases play a major role
in the occurrence of aggressive behaviour resulting in car accidents although it may be
implicated in a very small number.
Psychological aspects
Grey et al (1989) reviewed the literature on extreme aggression and violence in road
crashes. This form of aggression includes all behaviour where the intent is to cause physical
and or psychological harm to oneself (suicide) or other road users (homicide and other
malicious acts such as driving vehicles off the road). They concluded such drivers are not
typical of the majority of road users and are in fact quite rare.
Personality traits
A significant amount of research has evaluated the role of aggressive personality traits in
driving crashes as opposed to the motives for aggressive behaviour displayed in the normal’
driving population. The potential value of such research into personality and social
characteristics of problem drivers lies in establishing effective means of predicting crash
liability. Whilst it is possible to identify certain groups in the community who are at greater
risk there appears to be no personality test which has been found to predict individual crash
liability satisfactorily before the event. This area of research has been characterised by
inadequately designed and conducted studies placing the validity of much of the research
into question. Henderson (1971) maintains
that the study of the psychological characteristics of crash involved drivers is
not productive as these traits appear to change with time, age and situation
and do not aid in crash prevention. As such this review does not examine this
area in depth.
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The extent of aggressive driving
‘Road rage’ is a relatively new concept in Australia, with the majority of information about the
issue coming from news reports of extreme aggressive driving behaviour, involving pursuit
and homicide, occurring in the United Kingdom, Europe and the United States of America.
This level of aggression has yet to be experienced in this country. However, according to the
AAMI 1986 Crash Index, the incidence of the phenomena known as
‘road rage’ is
increasingly evident. According to their survey of 602 motorists:
57 percent said that being on the roads was like being on a battlefield
47 percent often got mad with other motorists
66 percent said they felt anger when another driver cut them off
63 percent often came across drivers who got angry without real provocation
90 percent were of the opinion that there were a lot of idiots on the road
27 percent toot their horns to indicate other drivers’ errors
22 percent sometimes gesticulate at other motorists when they are angered by them
6 percent have pursued drivers who have done something stupid
5 percent have been angered sufficiently to tailgate another motorist whilst flashing
their lights
Whilst being referred to as ‘road rage’ it is suggested that the forms of aggression revealed
by the AAM I research actually fall under the definition of less extreme forms of driver
aggression. These figures tend to support the theory that aggressive behaviour is not
restricted to a small group of aggressive drivers but is undertaken, to varying degrees,
across the spectrum of the ‘normal’ driving population.
Unfortunately the AAMI Crash Study did not include research within the ACT road
environment, therefore this review recommends that some type of research, be it formal or
anecdotal, be undertaken to determine the extent and form of the aggressive driving problem
in the ACT.
Interestingly, according to the AAMI study, Brisbane had the most aggressive drivers,
followed in diminishing order by Hobart, Melbourne, Adelaide and Sydney This would
indicate that aggressive driving is affected to a large extent by the road environment drivers
are subject to, for example slow moving traffic may generate greater driver frustration which
manifests in greater risk taking and aggressive driving.
Further, the road environment will affect driver’s level of subjective risk. It is suggested that
the Canberra road environment would be perceived by locals as highly safe, potentially
lowering the level of subjective risk, however further research is required to confirm this
proposition. The ACT Bicycle Safety Study undertaken by Co-Communications/Purdon
Associates in 1994 made reference to a level of hostility by motorists towards cyclists.
Cyclists claim daily occurrences of aggressive behaviour including verbal abuse, heckling,
horn blowing and car dodging around them.
Summary of findings and conclusions aggressive driving
Results of existing research
This literature review reveals that considerable research has been conducted into the role of
aggression in driving, few firm conclusions can be drawn for a number of reasons, including:
the complexity of the concepts
the difficulty in measuring
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much of the research is dated making it potentially less relevant to today’s road
conditions, vehicle safety, societal values and individual driver behaviours which to
some extent are continually evolving
‘road rage’ is a relatively new phenomena which has not been experienced in its
extreme form in Australia, thus there are no findings on its form and extent in this
country
Whilst few definitive conclusions can be drawn about aggressive driving behaviour, some
assumptions can be used as a guide in planning and implementing a road safety campaign
addressing this issue.
Extent of aggressive driving behaviour
It is clear that the extent of aggressive driving behaviour is not confined
to a subgroup of traffic violators, rather these types of behaviour are
displayed extensively through the ‘normal’ driving population.
Predicting crash involvement
There is currently no way of predicting propensity for crash involvement
in individuals. Drivers at high risk exhibit a broad range of personal and
social characteristics, examined below.
Potential contributing factors to aggressive driving behaviour:
Extra motives
It cannot be assumed that the only motivation for driving is getting from point A to point B in
the safest possible way. Extra motives for driving, which may result in aggressive or
aggressive looking behaviour are addressed below. These extra motives are potentially the
major reason for the failure of countermeasures designed to influence driver attitudes.
Trip aims, for example obtaining a better position in traffic, getting to destination
quicker
Perceived driving skill, consciously or unconsciously people tend to regard
speeding and overtaking ability as a measure of driving skill and as such drive in
ways which show this level of skill.
Risk perception—level of subjective risk - Whilst people feel the risk of crashing
does exist, they believe it won’t happen to them because most drivers feel that
they are more skilful and less likely to be involved in crashes than the average
driver. People learn about risks through their own everyday experiences and as
such rate their likelihood of car crash involvement as quite low because crashes
are rare events when put in the context of the amount of time spent of the road.
Pursuit of speed - The desire to travel at speed for fun and excitement, be it in a
car, on a roller coaster or in any adrenalin based sport (such as downhill skiing,
motorcar and motor bike racing) is a common trait well entrenched in society.
Emotions
(within the driving situation)
- The actual driving situation can
potentially generate aggressive behaviour. Possibly the most common cause of
this anger is frustration generated by constraining traffic conditions (eg slow
moving traffic, lack of gaps) which may prompt drivers to make decisions based
on the need to reduce their frustration as soon as possible, rather than the most
safe driving option.
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Emotions/stress (external to driving situation) - Drivers who are angry and upset
as a result of some external factor (eg emotional crises in the form of quarrels
with significant others) have a substantially increased crash risk rate. Stress can
manifest itself in causing increased aggression or distraction which results in
increased risk taking.
Alcohol
Distinct sub-groups of those at high crash risk include people who drive under the influence
of alcohol There is evidence, although not conclusive~, in some individuals alcohol can
modify behaviour in the form of generating covert hostility and overt aggression, resulting in
behaviour such as speeding, risk taking and sensation seeking.
Young drivers
Young drivers, particularly young male drivers, have been identified as a sub group with a
greater propensity to exhibit aggressive behaviour. This is covered in depth in the following
section of this review.
Personality traits
Personality factors which have been associated with traffic crashes include competitiveness,
poor driving attitudes, driving for emotional release, impulsiveness and risk taking. There is
evidence to suggest that a poorly integrated individual who uses driving as an outlet for such
feelings of frustration, conflict and aggression may well undergo a change in behaviour when
behind the wheel of a vehicle.
Society values
The effect of society values regarding such issues as risky behaviour, aggressive behaviour
and traffic violations cannot be ignored when considering the causes for aggression on the
road. Research indicates that American, English and Australian society all encourage risk
taking and competitiveness, rewarding individual achievement rather than cooperative effort.
Mass media support this through advertising which features speed, acceleration and
overtaking as desirable traits which in turn serve to reinforce aggressive driving and risk
taking. Industrialised society concentrates decision making and therefore feelings of control
into the hands of a minority. As a result the majority of the general population find little
opportunity to display control and power - driving provides an opportunity to meets these
needs.
Risk taking and subjective risk
Risk taking is believed to be closely linked with aggressive or aggressive-looking behaviour.
The road users behaviour is seen as reflecting a balance between personal motives and the
subjective risk of being involved in a crash.
Young Driver Crash Risk
Introduction
It is well documented that young drivers have a greater risk than other drivers of being
involved in a traffic crash. Whilst lack of experience is clearly a major cause of this high
crash risk, there are a number of other contributing factors which need to be considered in
the design and implementation of a public awareness campaign addressing this issue.
Young driver motivation must be considered, in an effort to determine how best to influence
this group of drivers.
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Theoretical model
Macdonald (1994) as part of extensive research conducted by Monash University Accident
Research Centre, formulated a model to provide a common framework to allow the review of
literature on the subject of young driver crash risk.
According to the model crash risk is determined by the interacting effects of two broad
categories of factors:
drivers’ personal characteristics (skills, motivation)
drivers’ exposure to crash risk (quantitative and qualitative factors)
Young driver motivation
Driver motivation in general has been discussed under the topic of aggression, the factors
below are motives specifically related to young drivers.
Cognitive development
Lewis (1985) conducting studies into adolescents’ decision-making processes found that
their awareness of possible future consequences of their decisions increased from 11% to
42% over the age range 12 to 18 years. Compared to older adolescents, younger ones have
more difficulty imagining circumstances which are outside of, or contradictory to, personal
experience.
Socio-development tasks of adolescence
Lewis (1985) also identified the socio-emotional ‘developmental tasks’ of adolescence as
being to achieve autonomy and identity. It was suggested that motives associated with these
processes may tend to encourage high risk-taking behaviour.
Different goals
Knapper (1985) noted the importance of recognising that young drivers are affected by many
goals, not simply that of avoiding crashes, in fact their psychological or interpersonal goals
may conflict with safety-related goals. Young drivers are more likely to initiate risky
manoeuvres because of youthfulness and sensation-seeking
(Zuckerman,
1979), and
autonomy development (Douvan, 1974). Jessor (1984) and Lewis (1985) view risky driving
by young people as an expression of their developmental behavioural health.
Personal vulnerability
Peck (1985) suggested that a sense of personal vulnerability, or lack of sense of self, may
be a basic factor underlying deliberate risk taking behaviour among young drivers. Unless
one has a sufficient sense of vulnerability to catastrophic events, there is little motivation to
drive cautiously. According to Peck
(1985)
‘it may not be possible for any feasible
countermeasure to make most 18 year olds respond to the driving tasks like most 30 year
olds other than the passage of 12 years.’ Parker (1992), however, suggests that young
people are not unconcerned with outcomes but that potential positive outcomes (such as the
thrill of speeding or admiration of peers) are more influential than potential negative
outcomes.
Allocation of attention
Macdonald (1994) found evidence that the way in which young drivers allocate attention
between the driving task and non driving activities was undoubtedly influenced by the
interacting effects of their various goals and motives. For example, young drivers were more
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likely than older drivers to avoid giving passengers the impression that they are unable to
carry on a conversation while driving or that they are excessively cautious.
Male vs female drivers
Reason (et al 1990) conducted an investigation into the effects of skill and motivational
factors on driving errors. The results suggest that motivational factors are a greater factor in
male driver errors and skill factors are a greater factor in female driver errors. Perhaps the
current upward trend in female crashes (Macdonald, 1994) indicates a change in the
motivational characteristics of young female drivers.
Recreational driving
It appears likely that the role of young driver motives, such as the need to express
independence from authority, would vary in its influence according to the nature of the
particular trip. As such, driving behaviour is more likely to be affected during recreational
driving with peer-group passengers present than during a solo trip to work. On this basis,
weekends would tend to be times of increased risk for young drivers.
Personal and socio-cultural aspects
A survey of US high school students in 1983 found the following correlations with young
driver crash risk:
students with lower grades were more likely to own cars, to drive more and to be
involved in deviant driving practices
car ownership was associated with more driving, more crashes and poor academic
performance among young males
frequency of driving after drinking was associated with less time spent on homework,
poorer academic performance, working part-time, greater participation in social
activities, less perceived parental influence on travel, owning a car, higher mileage
driven, speeding and having crashes and/or violations
Drivers of low socioeconomic level have been identified as having an increased crash risk
(NHTSA, 1990, in Macdonald, 1994). Harrington
(1972) found high accident subjects
reported more socially deviant past activities, poorer school and parental relationships, more
traffic violations, higher mileage, more involvement with cars during high school and being
more emotionally involved with driving. Glowaski (1987) found similar evidence in a study of
Victorian young male drivers concluding that the ‘blue collar’, lower school achiever, 18-19
years old, who dives a high performance car in an aggressive risk taking manner is more
likely to be involved in traffic offence charges and traffic crashes.
Skills and motivational factors and crash risk
Macdonald (1994) undertook a review of skill and motivational factors of young drivers as
they relate to crash risk.
Skills factors
Overall Macdonald
(1994) found young drivers underdeveloped driving skills manifest
themselves in both lower level of vehicle control and in less attention being available for
other components of the driving task. They may have a smaller repertoire of responses
available to handle critical situations than would be available to more experienced drivers. It
appears that vehicle control skills improve rapidly with increasing experience but that their
development is incomplete after periods of one to two years and possibly after considerably
longer periods. There is no direct evidence of the amount of experience required for the full
development of such skills.
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Motivational factors
The motivational characteristics of young drivers may affect crash risk in both their driving
performance and in the extent and nature of their driving exposure to risk. This difference in
needs and motives between young and older drivers may lead young drivers to:
exhibit greater readiness to take risks in driving (for example reckless manoeuvres
and speeding)
drive further and/or make a greater proportion of their trips under conditions which
increase exposure to the risk of crashing (for example driving at night, without a
seatbelt and undertaking recreational trips with peer group passengers).
Deliberate risk taking and risk perception
According to Fuller (1984 in Macdonald 1994) the high risk of novice drivers is a product of a
greater preference for risk and an incomplete knowledge of the actual contingencies of the
road environment.
Romanowicz and Gebers (1990) found that risk taking (including the failure to perceive
hazards) is a, if not the, major factor underlying the high accident rate among teens. The
AAMI 1996 Crash Index found that drivers in the 18-24 age group were 30 percent more
likely than the average driver to take risks, and males in this group were 10 percent more
foolhardy than females.
Knapper (1985) cited evidence that young male drivers are more likely to exhibit risky
behaviour such as speeding or driving close to the vehicle ahead. The AAMI 1996 Crash
Index found young males had the greatest propensity for speeding, 31 percent above the
average. Macdonald’s review of crash information found that young drivers are more likely to
drive at excessive speed than other drivers. Following too close to the car ahead is another
risky behaviour typical of young drivers. Evidence suggests the following motives for these
behaviours:
gaining pleasure from exercising driving skill or the sensation of speed
thrill of risk taking
to impress others (passengers and other road users)
expression of generalised aggression
Whether this is true of most young drivers or confined to a subset of ‘young problem drivers’
is uncertain.
There is debate as to whether young drivers behaviour is consciously risk taking or at least
in part due to failure to identify all the associated risks of their behaviour. Sclag (1987)
concluded that in more cases poor skill in hazard perception rather than high risk tolerance
was the main determinant of risky behaviour.
A further influence on risky behaviour is driver’s perception of his/her own capacity to cope
with the driving task. Finn and Bragg (1986) found that young male drivers tend to rate their
own driving skill as higher than that of their peers, whereas older drivers of both sexes are
more likely to perceive themselves as of similar driving ability to their peers. Spolander
(1982) believes the major cause of young females’ lower crash rate compared to young
males is due to their lower confidence which made them more cautious, compensating for
their lower level of driving skill.
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Young driver crash risk
Monash University conducted extensive research to investigate the relative importance of
age and lack of driving experience as contributors to the over representation of young
drivers in traffic crashes. After controlling for the amount of driving exposure, they found that
experience and recklessness (followed by sex) were the most significant predictors of crash
risk.
Experience
It appears that experience (years since licence acquisition) is more likely to be causally
related to crash involvement, and that the association between age and crashes may be
partly or wholly a result of the correlation between age and experience.
In addition to actual length of experience, an important component must be quality of
experience. For example, young people driving only in rural environments will have different
levels of skill than those based in city areas.
Recklessness
Recklessness was found to be significantly higher in young drivers and in males. It is
suggested that willingness to take risks, rather than age or sex per se, in combination with
the lower levels of driving skill resulting from lack of driving experience, is responsible for the
elevated crash risk of young drivers. Further, more reckless drivers have both greater driving
exposure and greater crash risk while exposed. This finding confirms that motivational
factors play a major role in young drivers’ elevated crash risk.
Sex
There is evidence of riskier driving behaviour by males than by females, in terms of both
speed and optimism (self perceived skill and risk taking) (Catchpole 1994). Males reported
speeding more often, both during the day and night, they were more likely to enjoy speeding
and they reported having a faster driving style. Among drivers aged 25 and under, males
were more likely than females to report themselves as being more skilful and taking more
risks than other drivers of the same sex and age.
The problem of young driver over-representation in road crashes has been largely
highlighted as a predominantly young male problem, and crash involvement data confirms
that young males are considerably more likely to be involved in crashes than females.
However, taking into account the much greater on-road exposure of males there is no
significant difference in the overall crash risk of males and females. There is a variety of
evidence that suggests the reason for higher crash rates in young males is due to the
greater level of risk taking by young males which compensates for the lower level of skill in
females. It is a concern that female crash rates are on the increase. This could be due to a
shift in society values in general, and adolescent peer group values specifically, which give
females permission to take greater control of their lives. This could, in turn, influence young
female drivers to be more confident, and potentially more aggressive and/or reckless, on the
roads. Further research would be required to validate this suggestion.
Young driver problem
It has been found that crash risk varies with driver age, gender, motivational characteristics,
experience and skill. It has been suggested that there is a sub-set of young drivers with a
common set of personal and socio-cultural characteristics who exhibit a greater degree of
risky behaviour ? termed ‘young problem drivers’.
This would require identification of the distribution patterns of such characteristics within the
group of young drivers. According to Glowaski (1987) the ‘blue collar’, lower school achiever,
18-19 years old, who drives a high performance car in an aggressive risk taking manner is
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more likely to be involved in traffic offence charges and traffic crashes. However, according
to Catchpole (1994) there is no evidence of a defined sub-population of ‘young problem
drivers’, rather a continuous variation from low to high risk among the young driver
population generally. Macdonald
(1994) concluded that there is currently insufficient
evidence from which to determine the validity or potential utility of the young problem driver
concept.
Extent of young driver crash risk
According to the AAMI 1996 Crash Index, the incidence rate of accidents by drivers younger
than 25, both males and females, continues to increase. Eighty two percent of people
surveyed considered younger motorists should have more training before getting a licence.
Young males were 31 percent more likely to speed than the general driving population.
Drivers in the 18-24 age group were most likely to take risks, rating 30 percent more
foolhardy than average and were more likely to drive when tired. This age group also
showed the least support for stronger road safety enforcement - driver penalties, more
police and speed cameras. The 18-24 year olds had a greater propensity to exhibit
aggressive ‘road rage’ behaviour and as such it is the view of the AAMI Crash Index that
young drivers need to urgently modify their behaviour behind the wheel in their own interests
and in the interests of the wider community. They suggest that young drivers are not
sufficiently aware that they are behind the wheel of what is potentially a killing machine.
Furthermore, they claim young people are naturally aggressive, and it is the combination of
lack of experience, immaturity and increased risk taking which contributes to their high crash
risk rate.
It should be noted, however, that this survey did not include the ACT and further research is
recommended to paint a picture of the extent and form of young driver crash risk in
Canberra.
With respect to the ACT road environment, it has been suggested that young Canberran
drivers do not experience high traffic density and traffic control which act as speed
moderators. Consequently, from their first day of driving they are exposed to a high standard
of roads and little hindrance to high speed travel.
Summary of findings and conclusions—Young drivers
As this literature review reveals, extensive research has been undertaken into young driver
crash rates, crash risk and motivation for driving. However, few definite conclusions can be
drawn for similar reasons as indicated in the summary of finding on aggressive driving.
However, it is possible to make the following assumptions, which to some extent require
follow up research to confirm their validity.
Young driver crash risk is influenced by the following factors:
Skill deficits/lack of experience
Whilst there is no evidence of what level of experience is required to achieve full driving
skills, it is clear that young drivers (aged 16-24 years) have deficits in the area of skills.
There is evidence to suggest that young drivers experience a period (possibly about a year)
when they are unsure of their driving capacity because they have not yet mastered actual
driving controls. Once this level of skill is reached, novice drivers’ confidence in his/her
driving ability is high, yet evidence suggested full skills may not be obtained until the fourth
year of driving. This could explain why the second and third year of driving are the most at-
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risk time for traffic offences and accidents—confidence is high but skills have not yet been
mastered. The level of perceived risk of being involved in a traffic crash is low, for a number
of reasons:
young drivers have not had actual personal experience of crash and/or critical driving
situations. Their cognitive development is such that they have difficulty imaging
circumstances which are outside of, or contradictory to their personal experience.
Their awareness of the future consequences of their actions is not fully developed.
young drivers have difficulty allocating time between the driving task and non driving
activities, for example they are more likely to avoid giving the impression they are
unable to hold a conversation whilst driving.
young drivers are more likely than any other driving group to overestimate their level
of driving skill compared with their peers. There is suggestion that the lack of sense
of personal vulnerability means young drivers are not motivated to drive safely.
Young driver motivation
Any campaign addressing young drivers must recognise that this group has different
motivations for driving than the rest of the driving population. In fact, adolescents
psychological and interpersonal goals may consciously or unconsciously conflict with safety
related goals. These motivations which may manifest in the form of risky and aggressive
behaviour include:
the aim to achieve autonomy and identity
the pursuit of thrills and excitement from exercising driving skill, undertaking risky
behaviour and speeding
achieving peer group recognition and impressing other road users
expressing generalised aggression and hostility
experiencing feelings of power and control which young drivers (who don’t own real
estate or have control at school, work or at home) don’t get the opportunity to
express in other areas of their life
Young drivers exposure to crash risk
Young drivers are at greater risk because by the very nature of their lifestyles, they
undertake a greater proportion of their driving under conditions which increase their
exposure to risk, these include:
driving at night, as such more likely to drive when tired
driving without seatbelts
driving on weekends with peer group passengers
driving whilst under the influence of alcohol, and possibly other drugs
Males vs females
Young driver high crash risk is largely highlighted as a principally young male problem, and
crash involvement data confirms that young males are considerably more likely to be
involved in crashes than females. However, taking into account the much greater on-road
exposure of males there is no significant difference in the overall crash risk of males and
females. It would seem that the reason for higher crash rates in young males is the greater
level of risk taking by young males which compensates for the lower level of skill in females.
Of concern is the recent increase in female crash rates. Further research is required into the
reasons for this rise.
Personal and socio-cultural aspects
There is evidence to suggest that certain socio-economic factors are common to young
drivers subject to high crash risk. These include:
students with poorer academic performance
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young drivers who own their own car and therefore drive more often, exhibit more
involvement with cars during high school, acquire their licences as soon as possible
and are more emotionally involved with driving
young drivers of low socioeconomic level
young drivers employed in or studying blue collar trades
young drivers whose of-road behaviour attracts greater police attention and are
subsequently subject to increased traffic offence charges
disregard for traffic rules, for example they may fail to display P-plates, wear seat
belts
ACT young driver situation
In the ACT adolescents need to be 16 years old to gain a learners licence and 17 years old
to sit their driving examination, although the learners permit only has to be held for six
months. They are subject to a probationary period of three years, during which p-plates must
be displayed for the first year. As an indication of number of young drivers in the ACT, in
1995 the following numbers gained their probationary drivers licence:
Age
Number
17 years
2,431
18 years
1,725
19 years
1,703
20 years
903
Source: ACT Department of Urban Services
More males than females gained their licence - 4,700 males aged 17-19 years versus 3,800
males in the same age group.
Public education campaign effectiveness
and ramifications for campaign planning
Very little literature is available on driver education directed at influencing attitudes and
modifying potential aggressive tendencies. Hampson (1984) suggests that public education
by mass media should emphasise the fallibility of drivers, directing attention towards
informing them of the errors they are likely to commit, and teaching them to adjust their
safety margins accordingly. However, Wilde (1971) found that publicity campaigns which
have aimed to influence driver attitudes have failed to reduce crash rates. According to
Naatanen and Summala (1976) this failure is due to the lack of causal relationship between
driver attitudes and crashes. Drivers already feel safe on the road, the behaviour promoted
by road safety campaigns requires the expending of effort for little perceived gain. Fear
arousal has been used extensively to influence driver behaviour. According to Beach (1966)
high-threat messages will fail to cause an observable attitudinal or behavioural change
because drivers are motivated to avoid the message and its recommendation. The AAMI
1996 Crash Index found that 15 percent of those surveyed tended to flick the channel when
horrific road safety ads came on.
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An analysis of road safety mass media campaign effectiveness was conducted by the
Federal Office of Road Safety in 1993 aggregating a large number of campaign results, in an
effort to make several generalisations as to what differentiates successful from unsuccessful
campaigns. They concluded the following:
Focus group research needs to establish a base level of knowledge, attitudes or
behaviours relating to the issue prior to commencement of any activity, to allow for
measurement of improvement, for example if the base level is zero then the
campaign should achieve a 9% increase on pre-measure of anything other than
awareness. Awareness should see an increase 30% plus. Importantly, this base is
required for all target groups.
Average % Improvement at different base levels
Base Level
Percent Improvement
5 %
8.97 %
20 %
7.98 %
50 %
6.02 %
80 %
4.04 %
90 %
3.36 %
In general, campaigns with a deliberate persuasive intent are more effective than
campaigns with an informative (educative intent).
Campaigns which include publicity and/or enforcement are more effective. Publicity
appears to be more important than enforcement because the absence of publicity
reduces the impact by twice as much as does the absence of enforcement.
In general, campaigns which use an emotional appeal are more effective than
rational/informative approaches.
Campaigns which request/instruct a specific behaviour are more successful.
Consensus on the view that the power of paid mass media messages is greatly
exaggerated.
Purpose of exposure is to change knowledge, attitudes and behaviour.
Experts, celebrities and peers definitely have less impact than a simple voice-over.
In addition, research undertaken after the NRMA-ACT Road Safety Trust’s Avoid the Cost
campaign in 1994 indicated that:
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the ads with high emotional content prompted highest recall
‘Emotional effects’ were an important perceived cost of accidents
the main deterrent to speeding was fear of being caught
stronger messages are needed for young drivers
References
AAMI, (1996). Crash Index Summary, June 1995-June 1996. Melbourne, Vic.: AAMI.
Elliott, B. (1993). Road safety mass media campaigns: A meta analysis. Canberra, ACT:
Federal Office of Road Safety.
Glowaski, D. (1987). The young male driver: the influence and effect of peer groups and ‘P-
plate’ probationary licence labels upon driving behaviour. Melbourne.
Grey, E., Triggs, T., & Haworth, N. (1989). Driver aggression. The role of personality, social
characteristics, risk and motivation. Canberra, ACT: Federal Office of Road Safety. CR8l.
Institute for Research into Safety and Transport (1993) Driver Impairment Fatigue and
Driving Simulation Conference Proceedings
Jamieson Foley & Associates Pty Ltd (1996) In-depth Crash Studies for the ACT Public
Report
Monash University Accident Research Centre for Federal Office of Road Safety (1994)
Young driver research program: A review of young driver performance characteristics and
capacities
Monash University Accident Research Centre for Federal Office of Road Safety (1994).
Young driver research program: A review of information on young driver crashes.
Canberra, ACT: Federal Office of Road Safety.
Monash University Accident Research Centre for Federal Office of Road Safety (1994).
Young driver research program: The influence of age rated factors on reported driving
behaviour and crashes. Canberra, ACT: Federal Office of Road Safety.
Monash University Accident Research Centre for Federal Office of Road Safety (1993) The
speed review: Road environment, behaviour, speed limits, enforcement and crashes.
Canberra, ACT: Federal Office of Road Safety.
NRMA-ACT Road Safety Trust, (1994) ACT Bicycle Safetv Study
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AGGRESSIVE DRIVING FOCUS GROUP
DISCUSSIONS
Purdon Associates Pty Ltd.
SOURCE: Purdon Associates Pty Ltd (1997).
Aggressive driving focus group discussions.
Canberra, ACT: NRMA-ACT Road Safety Trust
Introduction
As part of the preliminary research for this road safety campaign, focus groups were
conducted with drivers from the Canberra community. The purpose of these groups was to
discuss the main issues identified in the literature review to ascertain their relevance to
Canberra drivers and the ACT road environment.
Methodology
Three focus groups were held on the evenings of the 18 and 19 February, 1997. A total of 28
people participated, in groups of either 9 or 10. The participants were selected from an
extensive database of people willing to contribute their time in this manner. All were licensed
drivers and residents of Canberra.
The groups represented three age ranges:
19-30 years (younger drivers);
31-50 years (mature drivers); and
over 50 years (older drivers).
There were equal numbers of men and women in the two older age groups but the younger
driver group was specified to contain a larger proportion of males.
The participants completed a short questionnaire providing some demographic details and
information on their driving experience. This data is summarised in Table 1 and shows that:
almost all participants drove every day (26 of 28);
the majority of participants (19) had lived in Canberra for over 10 years;
they came from a range of occupations and just over half were in full-time
employment; and
they represented both experienced and lesser experienced drivers: at the extremes,
3 had been licensed for less than 5 years and 7 had been licensed for 30 years or
more.
Each meeting lasted for approximately 1 2 hours. The facilitator guided the participants
through a broad list of topics and notes were taken of the main issues arising during the
discussion.
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TABLE 1: Characteristics of Group Participants
CHARACTERISTICS
GROUP 1
GROUP 2
GROUP 3
TOTAL
30-50 yrs
<30 yrs
>50 yrs
Group Participants
9
9
10
28
Gender:
4
6
5
15
male
5
3
5
13
female
Age:
3
5
5
under 25
4
4
7
25 - 34
2
4
35 - 44
4
6
45 - 54
6
6
over 54
Employment Status**:
4
6
5
15
employed f/t
5
1
2
8
employed p/t
2
1
3
home duties
1
2
1
4
student f/t
1
1
student p/t
1
1
not in workforce
Years Licenced:
3
3
less than 5 years
5
5
5 - 9
4
1
1
6
10 - 19
5
2
7
20 - 29
7
7
over 29 years
Frequency of Driving:
9
8
9
26
every day
1
1
2
2 - 3 times a week
once a week
2 - 3 times a fortnight
once a fortnight
less often
Years Living in Canberra:
2
2
less than 2 years
3
3
2 - 5 years
2
2
4
6 - 10 years
5
4
10
19
over 10 yearsw
Note: **Multiple response possible
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Occupations:
Group 1:
Group 2:
Group 3:
Finance Officer;
Copy writer;
Public Servant - admin;
Shop Assistant;
Public Servant;
Carpenter and Joiner;
Public Servant;
Student;
Public Servant - Senior
Computer Systems and
Shop Assistant;
Project Officer;
Networks;
Student;
Home Duties;
Public Servant -
Plumber/Gasfitter;
Massage Therapist;
accounts;
Clerk;
Accountant/Systems
Public Servant;
Public Servant; and
Manager;
Boiler Maker;
Public Servant.
Coach - education;
School Assistant; and
Public Servant;
Secretary.
Youth Worker; and
Not in workforce.
Main findings
A number of common themes were apparent from the discussion in all three groups. These
are summarised in the following Sections and represent the views of the majority of each
group. Where there were differences of opinion between different age groups these are
noted and, where appropriate, direct quotes from participants are used to illustrate some
points.
Canberra driving environment
The Canberra driving environment was described by participants as:
a high standard of roads which are easy to drive on;
far fewer cars than other cities so driving is less demanding;
traffic generally moving faster; as a result of these two factors;
a perception that there are more minor collisions, compared with Sydney or
Melbourne, and often involving more than two vehicles, because cars are going
faster; and
a greater need to plan ahead when driving to anticipate exits and lane changes
because the traffic is moving faster. The absence of a grid system of roads makes it
more difficult to correct wrong turnings.
The groups also raised and discussed the issue of design features which result in situations
that are peculiar to Canberra. These include:
large roundabouts;
traffic lights which are approached from an
80 km/h speed zone
(e.g., on
Tuggeranong Parkway at the first Kambah intersection);
long stretches of road where two or three sets of lights are visible at the same time. It
is easy to mistakenly respond to the change of lights at the next intersection rather
than the one being approached; and
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modern road construction which has a smooth flat surface that does not drain quickly
in heavy rain. This creates large patches of water which can cause cars travelling
fast to “aquaplane”.
Characteristics of Canberra drivers
According to group participants, the Canberra driving environment has produced some
unique characteristics in Canberra drivers. The groups generally agreed that Canberra
drivers have developed some distinct types of behaviour and these are outlined below.
Canberra drivers:
Are much more likely to drive over the speed limit.
The good roads reduce awareness of travelling at speed and at least half of the drivers in
each group admitted to “normally” driving 5 to 10 mph over the speed limit.
Are very reluctant to allow another car to merge into their lane.
Drivers are more likely to speed up to close the gap than to slow down to allow the merge.
Do not indicate when they change lanes.
This was a source of much criticism and frustration amongst group participants. It was seen
as being both inconsiderate and dangerous. Worse than not indicating was the situation
where drivers changed lanes first then indicated.
Are more likely to go through an amber light because they are travelling at speed.
Many group participants admitted to going through amber lights and gave a number of
explanations including:
having someone driving close behind and deciding that it was safer to go through the
lights than to brake quickly;
long stretches of open road ahead (through the lights) with little traffic encourages
drivers to speed up because it appears “safe” to go through;
knowing that there is a 3-second delay between the green and the red light which
allows enough time to go through; and
some stretches of road where there is a series of lights that are not coordinated to
allow a straight run through them on green (the example was Drakeford Drive
through Tuggeranong). The frustration of having to stop at each intersection tempts
drivers to run amber and red lights.
Are less considerate of other drivers.
One participant attributed this to there being “no peer pressure from other drivers to behave”.
In the dense traffic situations that are typical of large cities there seems to be a greater
awareness of what types of driving behaviour are not acceptable amongst the large number
of other drivers-
Are complacent - Canberra drivers travel in the “cocoon” of their own car because
they feel that driving does not require great concentration. It was agreed amongst the
members of the older group that it was common to have driven to a destination along
a familiar route with no recollection of the details of the journey.
Are not aware of the informal rule of keeping to the left unless overtaking - Two cars
are often seen driving beside each other at the same speed which prevents other
cars from passing.
Do not adjust their driving behaviour to suit changes in weather conditions - Most
drivers do not slow down in rain or appear to be unaware of the need for increased
braking distance, while others cannot cope in the wet and pull off the road.
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Can inadvertently travel at night with their lights on high beam - This was attributed to
the fact that the freeways are generally very well lit and it is not obvious to a driver
that his lights are up.
Are reluctant to slow down to allow a driver to enter his own driveway - Canberra
drivers seem to insist on pulling out and passing rather than slowing down while the
turn occurs, presumably because they are impatient as a result of usually travelling at
speed.
Driver behaviour causing annoyance
Participants were asked to nominate some examples of driver behaviour which annoyed or
irritated them. These fell into two categories; inconsiderate, careless or “bad” driving and
intimidating or “aggressive” driving.
Inconsiderate driving included:
not indicating to change lanes;
hesitating at intersections, apparent uncertainty about whether to cross, “fumbling”. One
participant believed that “ditherers are dangerous”;
driving slowly in the right-hand lane;
stopping suddenly without apparent cause: and
not negotiating roundabouts correctly.
This latter topic was raised early in the discussion by all three groups and was the subject of
considerable debate. There was overall agreement that roundabouts present problems to a
great many drivers who do not seem aware of which lane to use. This causes them to
change lanes suddenly (often without indicating), cut across other cars from the centre lane
to exit, or fail to exit when travelling in the outside lane. A large number of drivers do not use
their indicators correctly in roundabouts. In addition, some roundabouts have confusing road
markings or converging lanes which exacerbate the problems.
Intimidating or aggressive driving included:
tailgating;
tailgating and flashing lights on high beam; and
hand gestures and smart remarks from a passing car (often “carloads of young hoons”).
The older drivers appeared to have suffered this more frequently than the other two
groups but attributed it to being a sole driver rather than an older driver.
cars tailgating, then passing in front and driving slowly; and
“road rage” - This expression was used by group members without prompting. Few
participants had experienced it themselves but related stories where it had occurred.
The term was used to describe situations where the driver of another car stopped, got
out and approached in a threatening manner, and/or where this threat had advanced to
verbal abuse or physical assault.
Reactions to driver behaviour
The groups were asked what their reaction was when another driver did something
inconsiderate or careless. Almost all participants indicated that their usual reaction was to
vent their frustration or anger by honking the horn, swearing or gesticulating to the other
driver. They said that such driving made them feel either infuriated at “the idiot on the road”
or frightened at the dangerous situation that had been narrowly averted.
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No participants admitted to the more serious forms of intimidating behaviour but many
agreed that they had been in situations where they had been extremely angry, felt helpless
and had acted “out of character” as a result. It was apparent from the discussions that this
behaviour was an “aggressive reaction” to inconsiderate driving, was short-lived, acceptable
and “everyone does it”. The following provide some examples of these situations:
A woman in her 30’s described herself as a mild mannered, gentle and patient
person 99% of the time. Just before Christmas, “her” parking spot was “stolen” by
another driver who passed her while she was waiting for the parked car to reverse
and drove into the vacated place. She said she was “so angry I was frothing at the
mouth” and that she had left her car running, marched over to the offending vehicle
and “banged on the driver’s window” with her knuckles. Her reaction reflected her
frustration that there was “nothing she could do” about the situation and had to waste
more time driving around searching for another parking spot.
A man in his late 20’s was, as a commuter cyclist, subjected to a dangerous situation
through the carelessness of a driver. His reaction was to “thump on the sunroof” of
the car.
A man in his early
30’s admitted to having
“a temper at times”. He related
experiences where, when he was younger, he had been so angry with another driver
that he had taken out his aggression on his own car while still driving. In the past he
had “bashed up the dashboard with the gear lock” and, on two occasions, “put his fist
through the windscreen.”
While most participants in all groups had been subjected to minor incidents of “aggressive
driving” none considered that it was a serious problem in Canberra. Because they were
aware that they, themselves, had experienced aggressive reactions to other people”s driving
they saw such behaviour as just part of the driving experience. Explanations for it included:
a stressful day at work;
a “power play” by people who have a powerful position at work and are used to
controlling others;
people with a competitive nature;
drivers with experience of European motorways where the flashing of headlights is
the accepted indication of a desire to pass;
tiredness and a desire to get home; and
drivers being in a hurry.
Reactions to “aggressive driving” differed between the age groups:
younger drivers were more likely to “stand their ground” and refuse to be intimidated
or to retaliate. For example, if being tailgated they would slow down or touch the
brake to “scare” the other driver; and
older drivers ignored the “aggressive” driver or waved and smiled, as these reactions
are the opposite of what is expected. The older drivers also found it “very satisfying”
and “very funny” to catch up at the next set of lights with a driver who had “forced his
way past” earlier.
Observations about driving and road safety
The focus group discussions raised a number of other issues which are of interest. These
are summarised below.
Driving is a pleasurable experience for many people. Several of the group
participants said that they enjoyed driving and often used it as a form of stress
release. In this mood they were more likely to speed and take risks as a way of
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testing their skills. Speeding and risk-taking provided a “rush” or a thrill similar to that
of sports such as skiing.
Young drivers think they are invincible and are not aware of the risks they are taking
or the potential danger of some situations. They only learn through a few bad
experiences. Some of the male participants admitted that they had done foolish or
risky things when young.
Defensive driving courses are valuable and should be part of driver tuition.
Few driving instructors give tuition on anything other than the technical side of
driving. There is no instruction on appropriate attitudes or potential problems; this
side of driving is left to parents to teach.
Drivers are only taught to drive once and tested once. Driving conditions change
over a lifetime as do many of the road rules and there is no mechanism for updating
one”s knowledge.
Hand held mobile phones appear to be common and the rule against using them is
not policed. Drivers using the phone are unable to indicate and, as they are also
concentrating on the phone conversation, are less attentive to other traffic.
Conclusion
There was a similarity amongst the three groups of Canberra residents in their attitudes to
aspects of driver behaviour, although they represented three different age brackets.
There was general agreement that the driving environment of Canberra is one which
encourages a perception of safety because of the high quality of the road system and the
absence of high traffic densities. This situation has produced a “motorway mentality” in
Canberra drivers which is reflected in a range of poor driving habits associated with the
higher overall speed of the traffic flow and a lack of consideration for or awareness of other
drivers.
The overall greater speed was seen to affect driver behaviour through an acceptance that
travelling 5 to 10 km/h over the speed limit is acceptable, an increased tendency to go
through amber lights and a failure to adjust driving to suit wet weather.
Examples of lack of consideration for other drivers included failure to indicate a lane change,
resistance to allow merging and driving slower than the speed limit in the right hand lane.
Members of all groups commented on the high number of drivers who seem to have difficulty
negotiating a roundabout safely and this was regarded as being particularly dangerous.
Group participants revealed that the poor driving behaviour of others caused them irritation
and they often reacted
“aggressively”. The common responses of honking the horn,
gesticulating or swearing were explained as methods of venting frustration and this was
regarded as part of the normal driving experience. There were also two or three examples of
occasions where participants had acted “out of character” because they had been so angry.
There was a difference between age groups in their own reactions to driver aggression, with
younger drivers being more likely to retaliate. There was minimal experience by the group
participants of the more aggressive driving known as “road rage”.
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Amongst all groups there was a perceived difference between aggressive driving and
assertive driving. Assertive driving was
“what it is all about”,
“maximising one”s
opportunities”, “exercising good judgement” and it equated to skilled driving. It included fast
acceleration, tight cornering, finding the short cut, knowing the rules, knowing one”s rights as
a driver. By comparison, aggressive driving described overly intimidating and threatening
behaviour. One participant summarised this by defining assertive driving as “confidence in
one”s own ability and driving to this” while aggressive driving was “getting one”s own way”.
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ROAD SAFETY CAMPAIGN EVALUATION
REPORT: ‘LET’S STOP DRIVING PEOPLE
MAD’.
Purdon Associates Pty Ltd. And
Bay Street Communications
SOURCE: Purdon Associates Pty Ltd. and Bay
Street Communications
(1997).
Road safety
campaign evaluation report:
‘Let’s stop driving
people mad’. Canberra, ACT: NRMA-ACT Road
Safety Trust.
The NRMA ACT Road Safety Trust commissioned Bay Street
Communications and Purdon Associates to formulate a road safety campaign
to address the issues of aggressive driving behaviour on ACT roads, the
‘motorway mentality’ of ACT motorists and the use of roundabouts. Extensive
pre-campaign research was conducted in the form of a literature review, focus
group studies and interviews with representatives of major road user groups.
Based on the findings of this research a campaign, entitled ‘Let’s Stop Driving
People Mad’, was developed and tested before being launched in May 1997.
The campaign featured television and radio advertising exclusively in
Canberra over the period May to September 1997. A heavy media schedule
was used to launch the campaign, from May to July, then maintenance
advertising continued during August. Advertisements appeared on two of the
three commercial stations, WIN (Channel 9) and Capital (Channel 10) and
were aired on radio stations FM104.7 and 2CC. In addition, editorial and
media coverage and talkback was achieved through other media including
ABC radio, Prime TV, and The Canberra Times. After the campaign finished
an evaluation was undertaken to measure the impact in terms of recognition
and recall of the advertising and the public relations activities. A review of the
media placement, public relations activities and resulting media coverage
indicates that this campaign achieved excellent reach and frequency of the
Canberra market across all three media (television, radio and press). The
evaluation also involved the conduct of a survey of motorists to assess the
level of awareness of the campaign and the extent of recall of the main
messages in the commercials. Of the 442 participants in the survey, a very
high 86 percent recalled having seen or heard the campaign advertising. In
addition, almost 70 percent correctly recalled the advice about negotiating a
roundabout and all respondents identified road safety as being the main
message of the campaign. However, there was little awareness of the slogan
of the campaign or of the sponsor. The evaluation concludes that the ‘Let’s
Stop Driving People Mad’ campaign has achieved its objective of raising
awareness of road safety amongst the ACT community and the need for
responsible driving. However, while it is not possible in an evaluation of this
nature to assess whether the campaign has had any effect on the driving
behaviour of motorists, it is reasonable to assume that it has had a definite
impact in reinforcing the road safety messages promoted by the Trust.
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Introduction
This report is the final report for the NRMA-ACT Road Safety Trust’s road safety campaign
entitled ‘Let’s Stop Driving People Mad’. It presents the findings from an evaluation of the
campaign, undertaken by Bay Street Communications and Purdon Associates.
Background to the campaign
In December 1996, the NRMA ACT Road Safety Trust (The Trust) commissioned Bay Street
Communications and Purdon Associates to formulate a road safety campaign to address the
issues of aggressive driving behaviour on ACT roads, the ‘motorway mentality’ of ACT
motorists and the use of roundabouts. The need for a specific campaign addressing these
issues was identified as a result of the safety concerns prevalent at the time, and supported
by the findings of the ACT In-Depth Crash Study conducted by Jamieson Foley on behalf of
the Trust in May 1996.
The Trust’s brief had the following objectives:
to improve the attitudes and behaviour of ACT motorists in relation to selected
aspects of driving behaviour;
to raise awareness within the ACT community of road safety and the need for
responsible driving; and
to measure the effectiveness of the promotional campaign in achieving the above
objectives.
In response to the brief, Bay Street Communications and Purdon Associates conducted
extensive research in the form of a literature review, focus group studies and interviews with
representatives of major road user groups. A campaign, entitled ‘Let’s Stop Driving People
Mad’, was then developed, employing advertising and public relations to communicate to
motorists the importance of more tolerant and less aggressive behaviour when using
Canberra’s roads. At the completion of the campaign an evaluation was conducted. The
budget approved by the Trust for the research, the campaign and its evaluation was
$174,000.
Evaluation
The evaluation is the subject of this report and measures the impact of the road safety
advertising campaign in terms of recognition and recall of the advertising and public relations
activities. It is not possible however, in an evaluation of this nature, to measure any change
in the behaviour of road users which could be attributed to the success of the campaign.
The nnext section contains details of the formulation of the campaign and the public relations
and media activity achieved. Then following section presents the main findings of a survey of
motorists at the completion of the media campaign to test awareness and recall of the
campaign and its messages. The conclusions drawn from both streams of this evaluation
are presented in the final section.
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‘Let’s Stop Driving People Mad’ campaign
Campaign formulation
This section outlines the approach taken to formulate the campaign in response to the brief
from the Trust.
Pre-campaign research
Bay Street Communications and Purdon Associates undertook an extensive literature review
and supporting focus group and interview research into the prevalence of aggressive driving
and young driver crash risk in the ACT area, with a view to developing a road safety
campaign addressing these issues.
In essence, very few firm conclusions could be drawn from the literature available on
aggressive driving and young driver behaviour because of the complexity and subjectivity of
the issues. The research indicated that a range of factors contribute to aggression when
driving, including the pursuit of speed and propensity to take risks, emotional state and/or
stress, perceived driving skill, alcohol, and the personality traits of the driver. For young
drivers, their lack of experience, their motivation for driving and their greater level of risk-
taking all contribute to the high level of accidents amongst this group.
The pre-campaign research also indicated that the ACT has a unique driving environment.
This has resulted in a particular driving culture and set of driving behaviours. Such behaviour
has been traditionally classified by researchers as portraying an ‘absence of subjective risk’,
where road users operate as though they are in a totally safe environment and may not be
aware their driving behaviour represents a crash risk.
In addition to the literature research, focus groups were conducted with drivers from the
Canberra community to discuss the main issues identified in the literature review and to
ascertain their relevance to Canberra drivers and the ACT road environment.
The discussions identified that participants saw the driving environment of Canberra as one
which encourages a perception of safety because of the high quality of the road system and
the absence of high traffic densities. This situation has produced a ‘motorway mentality’ in
Canberra drivers which is reflected in a range of poor driving habits associated with the
higher overall speed of the traffic flow and a lack of consideration for or awareness of other
drivers.
The environment, and perceived level of safety, may have contributed to a of complacency
amongst road users. Drivers in the focus groups complained of other road users who do not
indicate, cannot use roundabouts, sit at slow speed in the right hand lane and cannot merge.
In turn, this poor attention to driving by some drivers results in frustration and anger
generated in ‘defence of perceived territorial rights’. This manifests in aggressive driving
behaviours such as horn honking, light flashing, gesticulating, swearing, tailgating, cutting off
and braking to annoy the car directly behind. According to our research, these less extreme
expressions of aggression are displayed extensively through the ‘normal’ driving population,
although males, and particularly young males, show a greater propensity for such behaviour.
This aggression is predominantly an ‘aggressive reaction’ to the annoying driving behaviour
of other road users.
Interviews conducted with representatives of major road groups in the ACT confirmed the
general findings of the focus groups.
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The detailed results of the literature research, the focus group discussions and interviews
with major road user groups were presented to the Trust as an initial report at the completion
of the first phase of the project. The literature research findings were compiled into a
comprehensive literature review document that has subsequently been distributed to key
road safety stakeholders nationally.
In summary, some assumptions can be drawn from the research about aggressive driving
behaviour when combined with the focus group findings and placed within the context of the
ACT road environment. The research indicated that there was no single reason for
aggression in driving, with its existence being widespread and generally accepted by road
users as normal behaviour and which does not represent a risk to safety. That being the
case, Bay Street Communications and Purdon Associates recommended a campaign theme
which centred on the driving environment/situation, while addressing in part the issues of
aggressive driving, motorway mentality and roundabout usage.
The recommendations were accepted by the Trust. The advertising concepts were then
developed for testing prior to finalisation of the campaign itself.
Campaign concept testing
A second round of focus groups was conducted with a majority of the original participants, to
test the concepts for the proposed advertising campaign. Three concepts were presented for
discussion, to ascertain which would be the most appropriate and effective and to elicit
suggestions for improvements.
The planned road safety campaign was to consist of two television advertisements related in
concept by a common slogan and the theme of ‘bad driving habits’ but featuring differing
approaches. Each advertisement was to be reinforced through radio scripts similar in content
to those of the TV advertisements. The two proposed approaches were
‘negotiating
roundabouts’ and the ‘motorway mentality’.
The focus groups indicated that of the three approaches presented and discussed, the ‘Let’s
Stop Driving People Mad’ concept was likely to be the most effective. It featured images of
motorists making aggressive hand gestures at the opening of the advertisements, followed
by educational messages about correct driving behaviour in various driving situations
including roundabouts, and finished with the image of a driver waving in appreciation and the
slogan
‘Let’s Stop Driving People Mad’. This concept was regarded by focus group
participants as the most entertaining, it had a ‘hook’ at the beginning to grab the viewer’s
attention and it reflected a situation which most people had experienced and/or seen.
The Trust accepted the recommendation that this approach to the campaign be adopted and
commissioned the development of the advertisements. Trust members were actively
involved in the development process and contributed suggestions and modifications before
production of the final version.
Campaign strategy
The aim of the campaign was to raise awareness of these road safety issues amongst
motorists and to change attitudes that potentially cause conflict and accidents. The
campaign was to specifically address two main themes focussing on aggressive driving and
motorway mentality including the use of roundabouts.
The theme
‘Let’s Stop Driving People Mad’ was used in developing two television
commercials and two radio commercials that focussed on the uniqueness of the Canberra
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driving environment, the subsequent driving culture and absence of subjective risk, that is,
‘Canberra roads are great, we’re very lucky, but we still need to take road safety seriously’.
Public relations activity
Pre-campaign publicity
To increase the effectiveness of the launch activity and generate interest and awareness
prior to the campaign’s commencement, Bay Street Communications co-ordinated media
attendance at the filming of the television commercials on Sunday 4 May 1997 at Russell Hill
roundabout. Both Capital TV and Prime TV ran pieces on the 6pm news on Monday 5 May
1997 with accompanying stories detailing that the roundabout was the focus of a new road
safety commercial for the ACT.
These stories generated an estimated $915 worth of editorial coverage. This figure is arrived
at by calculating the advertising value of the space or time, multiplied by three, as an
indication of the value of editorial over advertising.
Campaign launch
The principal aim of the ‘Let’s Stop Driving People Mad’ campaign was to highlight the levels
of aggression between motorists being experienced on Canberra’s roads in an effort to
reduce accidents and injuries in the ACT.
The aim of the launch, therefore, was to raise awareness of the campaign with the Canberra
media and key stakeholders who in turn would influence the general driving population.
The launch was staged on Wednesday 21 May 1997 at the ACT Legislative Assembly,
London Circuit, Canberra. The campaign was officially launched by Mr Trevor Kaine, ACT
Minister for Urban Services, along with Trust Chairman, Mr John Kirby, who outlined the
research findings and basis of the campaign. Official invitations were distributed to 64 media,
officials and key influencers with
30 attending. (Appendix A). The launch was used to
showcase the new television and radio campaign with the following broadcast media
covering the topic as a news item:
Television
The launch attracted broadcast news coverage from the following stations:
Canberra Prime TV News 21 May 1997, 6.00 p.m.;
Canberra WIN TV News 21 May 1997, 6.00 p.m.;
Canberra Capital TV News 21 May 1997, 6.00 p.m.
The estimated value of this coverage has been calculated at $10,915.00.
Radio
Radio 2CN with presenter James Valentine, which included Ms Patty Shaw from Purdon
Associates on Thursday 22 May 1997. This segment was extended further via talkback on
2CN with Rod Quinn on 23 May 1997. This session ran from 1.10pm-1.40pm and was
valued at approximately $11,100.00. This segment included an interview with Rear-Admiral
Ian Crawford and Mr Robin Anderson, NRMA-ACT Road Safety Trust, Ms Barbara
Panthalon, University of Canberra, Mr John Hebron, Former Chief Driving Instructor of the
Australian Federal Police, and various talkback callers.
The Canberra Times reported on ‘Road Safety in the ACT’ as being the number one radio
talkback issue on 26 May 1997.
The above coverage resulted in considerable public attention, with the issue of aggressive
driving being picked up by the Australian College of Road Safety, ACT & Region Chapter in
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their 6th Public Road Safety Forum. This forum was held on Thursday 10 July 1997 with Ms
Patty Shaw of Purdon Associates being the guest speaker. Prime Television attended and
recorded a short interview with Ms Shaw and the secretary of the Trust, Mr Robin Anderson.
Further public response was registered by phone contact directly to the Trust’s secretary.
Feedback was principally positive, with people seeing the campaign as a valuable education
program. To our knowledge, no previous NRMA-ACT Road Safety Trust campaign has
motivated members of the public to provide this type of unsolicited feedback.
The campaign has also generated interest outside the Canberra region, with Mr Stephen
Gray from NRMA NSW requesting a meeting to cover the precampaign research and
findings that lead to the campaign. Mr Bernie Carlington from the Tasmanian Department of
Transport also requested copies of the advertisements for his information.
Media release program
Three media releases were prepared and distributed to the Canberra media at the
commencement of the campaign. These media releases were picked up by The Canberra
Times with the editorial coverage equalling $3,778.00 . These releases were also utilised by
each of the local television stations as a source of information for compilation of the news
stories (Appendix B).
Media advertising
The campaign featured television and radio advertising exclusively in Canberra over the
period May to September 1997.
A heavy media schedule was used to launch the campaign, from May to July, then
maintenance advertising continued until August. Advertisements appeared on two of the
three commercial stations, WIN (Channel 9) and Capital (Channel 10).
As part of the campaign Bay Street Communications negotiated more than fifty percent in
bonus spots.
WIN Spot Summary
Paid Planned
95
Booked Bonus Receive
46
Community Service
167
Actual
308
No charge as percentage of paid activity:
220%
Capital Spot Summary
Paid Planned
115
Bonus
118
Actual
233
No charge as percentage of paid component:
100%
Table 2.1 provides the Target Audience Rating Points (TARP) data for the campaign. This
gives an indication of the number of times the target audience (all people over the age of 18)
saw the advertisements over the period of the campaign.
It was not possible to source TARP figures on the bonus spots provided by WIN TV but it is
known that in excess of 200 bonus spots were provided (compared with 95 paid spots). It
can therefore be ascertained that this campaign consistently achieved around 200 TARPS
per week. This is considered a reasonably heavy schedule, achieving excellent reach and
frequency in the Canberra market place.
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TABLE 1: Road safety advertising campaign - TARP figures
Week Ending
Actual
Bonus
Total
18-May-97
122.2
11.1
133.3
25-May-97
160.8
48.6
209.4
1-Jun-97
150.3
17
167.3
8-Jun-97
129
33.5
162.5
15-Jun-97
161.9
28.6
190.5
22-Jun-97
112.8
30.9
143.7
29-Jun-97
128.7
18
146.7
6-Ju1-97
135.9
56.1
192
13-Ju1-97
143.9
25.9
169.8
20-Ju1-97
141.8
38.7
180.5
27-Ju1-97
154.9
50.4
205.3
3-Aug-97
109.6
20.2
129.8
10-Aug-97
105.5
0
105.5
17-Aug-97
133.5
0
133.5
24-Aug-97
94.9
0
94.9
Total
1985.7
379
2364.7
The television schedule was supported with the medium of radio as this also provided
targeted opportunities to reach nominated audiences at specific times of the day. The
consortium produced
2 X
30 second radio commercials based on the television
commercials. They were played across both FM 104.7 and 2CC in the following density, with
a skew towards drive time.
TABLE 2: Radio density of campaign commercials
January
February
March
April
FM 104.7
18
45
36
36
2CC
12
24
16
16
Bonus spots
24
60
48
40
Media coverage
The public relations activities generated a total estimated editorial value of $26,710.00. This
was achieved through a pre-publicity media release, media launch event and follow-up
activities with radio and newspaper. Given the small scale of the public relations activities,
this is considered a very good result, providing good support for the advertising campaign.
Evaluation survey
Methodology
At the completion of the media campaign a survey of motorists was undertaken to assess
the level of awareness of the campaign and the extent of recall of the main messages in the
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commercials. The survey took place over a 10 day period at the end of August after the
campaign had finished.
The survey was conducted using intercept interviews at six locations in Canberra where it
was expected there would be a high concentration of motorists. These were:
Motor Registry Office, Dickson;
NRMA offices in Belconnen, Braddon, Woden and Tuggeranong; and
Fyshwick markets.
The interviews were undertaken with the permission and approval of the management at
each location.
A total of 442 interviews were completed. During the interviewing periods at each location,
the interviewers were asked to achieve, as far as possible, a quota of respondents within
broad age groups, corresponding to their general representation in the ACT population, and
approximately equal numbers of males and females. Within this requirement, respondents
were selected randomly and approached as they left the premises having completed their
business.
Overall, there was a higher percentage of female than male respondents (54% and 46%
respectively) and a slight over-representation of older motorists. The percentage of
respondents in each age group was as follows:
17 - 24 years
19%;
25 - 49 years
58 %; and
Over 50 years
23 %.
Of all respondents, 96% held a current driving licence and of these, 93% drove on most
days.
Main findings
This Section presents the main findings of the survey of motorists in relation to awareness
and recall of the advertising campaign.
Advertising recall
All motorists who agreed to take part in the survey were asked whether they had seen any
ads on TV recently or heard any ads on radio about driving safely in Canberra. Prompts
were used when respondents said they could not recall any road safety advertising; these
consisted of either a still photograph of a hand gesture taken from the television ad, or a
brief description of the start of the radio commercial. If prompting did not result in recall of
the campaign, the interview was terminated.
Of the 442 participants in the survey, a total of 380 recalled the TV advertising and/or the
radio commercials. This is a recall rate of 86%. The following observations are made in
relation to this level of recall:
304 of the 380 recalled the TV ads without prompting (80%);
of the 76 who needed prompting, 72 (95%) recognised the prompt photograph and
were then able to recall the advertisements;
97 of the 380 respondents recalled the radio advertising without prompting (25%);
a description of a radio advertisement only prompted an additional 9 motorists to
recall the radio campaign; and
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of the 62 respondents who did not recall the campaign at all, there was a higher
proportion of women (58%) and motorists over 50 years of age (38%) than amongst
the respondents as a whole.
Table 3.1 shows the percentage of respondents in each age group who recalled the
advertising campaign without prompting.
TABLE 3: Recall of advertising, unprompted, by age groups
Age Group Recall No.
Recall % No Recall No. No Recall %
Total
TV
65
89
8
11
73
182
80
46
20
228
57
72
22
28
79
Total
304
80
76
20
380
Radio
34
47
39
53
73
52
23
176
77
228
11
14
68
86
79
Total
97
25
283
75
380
Source: Purdon Associates Survey, September 1997
The highest unprompted recall of both TV and radio was in the youngest age group, with
89% of motorists under 25 years recalling the TV ads and 47% recalling the radio ads.
Correspondingly, the lowest recall of the campaign was amongst older drivers.
Detail recalled
Television advertising: Respondents were asked what they recalled about the television
advertisements. Figure 3 shows the percentage of respondents who nominated each of six
features of the commercials. Those features shown in the graph were recalled by 7 % or
more of respondents.
There was a very high recall of the fact that hand gestures (sometimes referred to as ‘rude
signs’ by respondents) were used in the commercial (72%). This high recall would have
been influenced by the prompt photograph, but, as indicated above, four out of five motorists
(80%) recalled the TV campaign without prompting. Fifteen percent (15%) of respondents
recalled the image of the man waving out the window of the car at the end of the
advertisement. There was also a very high recall of the mention of roundabouts in the
advertisements (over half, or 54%). The specific advice about merging and parkway driving
was recalled by 10% and 7% of respondents respectively, and almost one quarter (24%)
remembered that the TV ads contained general advice about driving safely. In general, a
higher number of women than men, and particularly young women, nominated the hand
gestures as a feature they remembered (76%, compared with 67% of men), but the other
features shown in Figure 3.1 were nominated by a similar percentage of both groups.
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Radio advertising: The level of recall of details from the radio commercials was lower than
that of the TV commercials. The features shown in Figure 3.2 were nominated by 9% or
more of respondents, which includes the 9% who had only general recall of the ads. As
shown in the graph, the three features most commonly nominated by respondents were
‘people shouting’ (26%), which was part of the prompt description, words relating to ‘anger
and frustration’ (24%) and advice about roundabouts (22%).
Roundabouts: The respondents were asked specifically whether they recalled the advice
given in the advertisements about driving on roundabouts and were encouraged by the
interviewers to recite the words. The responses were recorded according to whether the
recall of the advice was correct, incorrect or not recalled at all. Of the 380 respondents who
recalled the advertising campaign, the following results were obtained in relation to the
advice about roundabouts:
69% correctly recalled the advice;
12% recalled the advice but remembered it incorrectly; and
19% did not remember what was said about negotiating roundabouts.
The younger motorists were more likely to correctly recall the details than the other two age
groups (80%, compared with 69% overall). This may reflect patterns of television viewing
and frequency of seeing the advertisements over the campaign period. It is interesting to
note that young male drivers were the group with the highest level of recall of the roundabout
details (83%, compared with 75% of young female drivers and 69 % overall).
Other driving advice recalled
Respondents were asked what other pieces of driving advice they recalled from the
advertisements..
As shown in Figure 1, 41% of respondents indicated that the campaign contained general
advice about being aware of other drivers on the road. The specific details recalled by 10%
or more of respondents included the use of indicators, keeping left when driving on the
parkway, slowing down when exiting, and advice about not tailgating another driver.
One quarter of respondents indicated that they did not recall any driving advice other than
that relating to roundabouts. There was little difference in the responses between age
groups and gender.
Other recall of campaign
Recall of slogan: Recall of the slogan of the campaign was negligible. Only
8% of
respondents correctly remembered the words (‘Lets stop driving people mad’), 5% recalled
the slogan incorrectly, and 87% did not recall it at all. It is interesting to note that the slogan
made no impact on the younger drivers, even though they had the highest level of
awareness of the campaign; their correct recall of the slogan was lowest of the three age
groups.
Anecdotal information from the interviewers indicated that the respondents were more likely
to recall the image of the driver waving out the window of the car, which appeared at the
same time as the slogan was spoken in the voice-over and written on the screen.
Awareness of sponsor: There was very little awareness of the sponsor of the road safety
campaign. Only 6% or respondents correctly nominated the NRMA ACT Road Safety Trust
as the sponsor. Just over one quarter (27%) of respondents nominated the NRMA, but this
high result was probably influenced by the fact that interviewing was conducted in the offices
of the organisation. Almost half the respondents (49%) had no awareness of the campaign
sponsor.
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General Advice
Use Indicators
A
d
Stay Left
v
i
Slow Down Exiting
c
e
Don't Tailgate
Aware of Others
0
10
20
30
40
50
%
FIGURE 1: Other advice recalled - All respondents
Source: Purdon Associates Survey, September 1997
Note: n = 380
Other media exposure: Respondents were asked whether they had seen or heard anything
else relating to the road safety campaign. The majority (82%) did not recall any other media
exposure. Six percent (6%) indicated they had read a newspaper article, 5% had seen a TV
news item, 4% recalled other people talking about the campaign.
Target and Message
The majority of respondents (78%) perceived that the campaign had been directed at all
ACT motorists and a further 9% nominated ‘young drivers’ as the target audience.
Respondents were asked what they thought was the main message of the campaign.
Multiple responses were possible for the question and Figure 2 shows the percentage of
respondents who nominated each of the most common responses.
The highest percentage of respondents (38%) perceived the message to be related to
courtesy on the roads and courteous behaviour towards other drivers. Similar messages
were summarised as ‘taking care/driving safely’ (27 % of respondents), ‘being tolerant of
other drivers/showing less aggression’
(20%) and ‘being aware of other drivers’ (9%).
Analysis of all responses to this question indicates that aspects of driving safety were
regarded as the message of the commercials and no respondents incorrectly interpreted the
purpose of the campaign.
Impact
It is not possible in a survey of this nature to assess whether the campaign had any effect of
the driving behaviour of motorists. However, respondents were asked whether they thought
that their general awareness of driving safely on Canberra roads had increased or stayed
the same over the preceding few months.
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Safety/Care
M
Be Courteous
e
s
Roundabout Rules
s
a
g
Awareness of Others
e
Tolerant/Less Aggresive
0
10
20
30
40
%
FIGURE 2: Main campaign message - All respondents
Source: Purdon Associates Survey, September 1997
Note: n = 380
Of all respondents,
41% indicated that they felt their awareness of road safety had
increased. There were differences in the responses of the three age groups, with a higher
percentage of young drivers (52%) reporting that their awareness had increased, compared
with 39% and 35% for the other two age groups (25-49 years and 50+ years respectively). A
higher percentage of young female drivers (56%) reported an increase in awareness than
did the young male drivers (49%).
Anecdotal observations from the interviewers indicated that many of the respondents who
reported that their road safety awareness had ‘stayed the same’ (59% of all respondents)
added that they believed they were already very careful when driving.
Conclusion
The funding by the NRMA-ACT Road Safety Trust for the ‘Let’s Stop Driving People Mad’
road safety campaign provided for a high impact television and radio campaign with
comprehensive coverage of the target audience, drivers in the Canberra region. In addition,
considerable community interest in the campaign, stimulated by the public relations
activities, generated additional editorial value in TV, radio and print media.
The survey results indicate a very high awareness of campaign, especially amongst young
people. The majority of respondents correctly identified the message of the campaign and its
target audience and were able to recall details of the driving advice presented. The dominant
images retained from the campaign were of the hand gestures used as the ‘hook’ and the
advice on negotiating roundabouts.
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Overall, the evaluation concludes that the ‘Let’s Stop Driving People Mad’ campaign has
achieved its objective of raising awareness of road safety messages amongst the ACT
community and the need for responsible driving. The level of awareness of the campaign
was very high and the proven recall of the roundabout content of the advertisements must
be regarded as a positive achievement. Although awareness and recall cannot be presumed
to translate into attitude and behavioural change on the roads, it is valid to assume that this
campaign has served to reinforce the road safety messages promoted by the Trust since its
inception.
Appendix A
ATTENDEES AT CAMPAIGN LAUNCH
Trevor Kaine
Minister for Urban Services
John Kirby
NRMA-ACT Road Safety Trust
Rear Admiral Ian Crawford
NRMA-ACT Road Safety Trust
Chris Hunt
NRMA-ACT Road Safety Trust
Robin Anderson
NRMA-ACT Road Safety Trust
Patty Shaw
Purdon Associates
Brooke Everett
NRMA Limited
Phil Pericella
NRMA Limited
Jim Dance
ACT Fire Brigade
Allen Eggins
Action Buses
David Marshall
Canberra Tourism
Supt Peter McDonald
Australian Federal Police
David Marshall
Canberra Tourism
Jane Wolfe
Dept of Urban Services
Leigh Palmer
Dept of Urban Services
Keith Wheatley
Dept of Urban Services
Steve Crofts
Dept of Urban Services
Rod Gilmour
Dept of Urban Services
David Combe
Dept of Urban Services
Robyn Read
Dept of Urban Services
Ray Stone
Minister's Office
Dr Anthony Ockwell
Federal Office of Road Safety
Ken Paulson
ACT Ambulance Service
Jodie Taylor
ABC Radio
WIN TV news crew
Prime TV news crew
Capital Ten TV news crew
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Appendix B
Cmpaign media releases
BAY STREET C O M M U N I C A T I O N S
MEDIA RELEASE
For Immediate Release
2 May 1997
CHOPPERS, CAMERAS AND AUTOMOBILES
Canberra residents will be treated to a taste of Hollywood this Sunday (4 May) when a
Sydney film crew choppers in to shoot two exciting new road safety commercials.
The television commercials, titled Let’s Stop Driving People Mad, are being produced by
agency Advertising Partners for the NRMA-ACT Road Safety Trust. The shoot calls for a
helicopter with an external camera mount to film orchestrated driving scenes through Russell
Hill Roundabout.
The Let’s Stop Driving People Mad road safety campaign will target poor driving habits and
how to use roundabouts. The television commercials and supporting radio advertisements,
will be launched later this month (21 May).
The action will be taking place from 9.00am till 11.00am at Russell Hill Roundabout/Kings
Park on Sunday 4 May.
For more information please contact Emilia Stuart, Bay Street Communications on telephone
02 9212 4335 or 018 627208 (ah).
BAY STREET C O M M U N I C A T I O N S
MEDIA RELEASE
For Immediate Release
21 May 1997
Let’s Stop Driving People Mad
Canberrans will be encouraged to be safer and more considerate drivers in a new road
safety campaign launched today (Wednesday 21 May) by the Minister for Urban Services,
Trevor Kaine.
The campaign, funded by the NRMA-ACT Road Safety Trust and titled “Let's Stop Driving
People Mad”, will feature two television and two radio commercials airing throughout the
Canberra region for three months.
Research conducted on behalf of the NRMA-ACT Road Safety Trust indicates that Canberra
road users are victims of their unique driving environment. Low traffic density and wide
freeway-style roads give drivers a false sense of safety. This has led to a certain level of
complacency and in some cases aggressive driving behaviour.
While the ACT is yet to seriously experience the recent phenomena of ‘road rage’, the
research did that reveal aggressive driving traits such as horn honking, light flashing,
gesticulating, tailgating and cutting off are common. This behaviour may be due to frustration
at inconsiderate road users who fail to indicate, sit at slow speed in the right hand lane and
do not merge correctly.
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The research, conducted by Bay Street Communications and Purdon Associates also
showed overwhelmingly that multi-lane roundabouts present a common problem for many
drivers. For this reason one advertisement is devoted to explaining how to use such
roundabouts.
Further research conducted last year for the Trust showed that half of Canberra’s crashes
result from inappropriate and/or excessive speed. This can in part be attributed to the
Territory’s wide, well maintained roads and a general community attitude that it is acceptable
to speed.
While the campaign is aimed at the entire driving population, young male drivers are
targeted in particular because of their over-representation in crash statistics. Overall the
campaign is asking drivers to be more considerate of their fellow road users and to use more
common sense.
BAY STREET C O M M U N I C A T I O N S
MEDIA BACKGROUNDER
21 May 1997
Does Canberra Suffer from Road Rage?
With the launch of a new ACT based road safety campaign titled Let’s Stop Driving People
Mad? the question may well be asked, “Does Canberra suffer from road rage?” The same
question occurred to the NRMA-ACT Road Safety Trust last year following an intensive
analysis of 61 Canberra car crashes which aimed to identify exactly how and why crashes
occur in the ACT.
The Trust-sponsored ACT In-depth Crash Study, concluded that one of the basic reasons for
road users crashing in the ACT is that they are conditioned into thinking that apparently
wide, empty roads are safe places on which to travel quickly. Excessive or inappropriate
speed was found to be a contributing factor in around half of the crashes studied. Driver
inexperience was a further primary contributor, a factor which influences crash rates
Australia-wide.
In an effort to address these findings the NRMA-ACT Road Safety Trust commissioned
further research; an extensive literature review into young driver crash risk and aggressive
driving, followed by focus group research to ascertain drivers’ attitudes and perceptions.
Whilst the complexity and subjectivity of the issues - inbuilt human nature and societal
values - make it difficult to draw conclusions some assumptions can be made.
Clearly, the ACT has a unique driving environment. Specifically designed to cater for the
private vehicle as the almost exclusive form of transport, it features road capacity far in
excess of present volume, resultant low traffic density and much of the road system
appearing to be of freeway standard. This has resulted in a unique driving culture and set of
driving behaviours. Canberra drivers acknowledge they have great roads, however, this
driving environment has contributed to what researchers classify as an absence of
subjective risk where road users operate as though they are in a totally safe environment
and may not be aware that their driving behaviour represents a crash risk.
This road environment, and perceived level of safety, appears to have contributed to a level
of complacency amongst road users. Canberra drivers were found to:
be more likely to speed, driving 5-10 kph over the speed limit is considered “normal”
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be reluctant to allow other drivers to merge into their lane fail to indicate when they
change lanes
be more likely to go through amber lights when travelling at speed
be less considerate of other drivers
be complacent, travelling in the ‘cocoon’ of their own car
not be aware of the informal rule of keeping left unless overtaking
not adjust their driving behaviour to suit changes in weather conditions
have difficultly negotiating roundabouts
In turn, this poor attention to driving by some drivers results in frustration and anger
generated in defence of perceived territorial rights. This manifests in aggressive driving
behaviours such as horn honking, light flashing, gesticulating, swearing, tailgating, cutting off
and braking to annoy the car directly behind. According to the Trust’s research, these less
extreme expressions of aggression are displayed extensively through the ‘normal’ driving
population, although males, and particularly young males, show a greater propensity for
such behaviour.
In addition to the road environment, the literature review revealed a number of factors that
contribute to this widespread aggressive driving behaviour, these include:
society values which encourage risk taking, reinforce perceptions that speed and
overtaking ability are measures of driving skill and that cars symbolise autonomy and
power
trip aims such as timetable pressures and competition between drivers for better
positions
hedonistic aims such as the pursuit of speed for excitement value, or driving to relax
emotions within the driving situation such as frustration at slow moving traffic
emotions external to the driving situation such as stress or anger driver’s conscious
or unconscious perception that their level of skill is greater than the average driver
In summary, there is no single reason for aggression in driving, its existence is widespread
and generally accepted by road users as normal behaviour, which does not represent a risk
to safety.
The ACT is no exception to the historical situation that young drivers, in particular young
males, are at greater risk of being involved in a crash than other drivers. A combination of
factors were found to contribute to this including:
skills deficit/lack of experience - there is evidence to suggest that the full range of
driving skills are not obtained until the fourth year of driving
perceived risk - young drivers may not have had actual personal experience of crash
and/or critical driving situations and their cognitive development is such that they
have difficulty imagining themselves in these situations. In addition young drivers are
more likely to overestimate their driving ability
motivation - young drivers have different motives for driving which may conflict with
safety related goals for example aiming to achieve autonomy, identity, power and
peer recognition along with sensation seeking
exposure to crash risk - young drivers are at greater risk by the very nature of their
lifestyles which sees them undertaking a greater proportion of their driving under
conditions which increase their exposure to risk, such as driving at night and driving
on weekends with peer group passengers
In short, young drivers consider themselves infallible, invincible. In Canberra this is
compounded by the situation in which drivers are exposed from their first day of driving to
low traffic density, good roads and little impedance to high speed travel.
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Clearly the issues of aggressive driving and young driver crash risk are incredibly complex
and complicated by driver perceptions - young drivers don’t perceive themselves as young
and at risk and aggressive drivers consider their behaviour acceptable. However the Trust
aims to address these issues in part with a television based campaign which focuses on the
uniqueness of the Canberra driving environment, the subsequent driving culture and
absence of subjective risk. The two different commercials will focus on the following
elements identified as problem areas:
1. Roundabouts
Target audience: All drivers
Message:
This is how you use a roundabout
Rationale:
Focus groups revealed overwhelming agreement that roundabouts
present a significant problem to many drivers who are not aware which
lane to use or how to indicate correctly.
2. Poor general driver habits, including motorway mentality
Target audience: All drivers but heavy focus on young drivers, especially males
Message:
We’re lucky in Canberra but we still need to be aware of things like
keeping left, indicating, allowing other drivers to merge, etc so the roads
are safe for everyone.
Rationale:
Whilst it was acknowledged by focus group participants that Canberra
drivers exhibit widespread aggressive driving behaviours, these
behaviours were not seen as ‘aggressive’ and were often as a result of
frustration or anger at drivers who are hesitant or exhibit inconsiderate
driving practices. Rather than try and change drivers’ aggressive
responses we propose trying to educate the overall population to be
more aware of their driving habits and be more considerate for the
benefit of all.
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THE ‘LET’S STOP DRIVING PEOPLE MAD’
CAMPAIGN: CAN YOU REDUCE
AGGRESSIVE DRIVING?
R. Anderson, P. Shaw, & E. Stuart
SOURCE: Anderson, R., Shaw, P. & Stuart, E.
(1998). The ‘Let’s Stop Driving People Mad’
campaign: Can you reduce aggressive driving?
In:
Roads and Traffic Authority & Motor
Accidents Authority
(Ed.). Local government
road
safety
conference—Conference
proceedings. Haymarket, NSW: Roads and
Traffic Authority.
In February
1997 the NRMA-ACT Road Safety Trust commissioned Bay Street
Communications and Purdon Associates to develop a road safety campaign to address
aggressive driving behaviour on Australian Capital Territory roads.
It is useful to start by briefly describing the Australian Capital Territory situation.
The Australian Capital Territory has the best record ofany Australian jurisdiction on road
deaths 'per 100,000 population (5.6) and per 10,000 vehicles (0.9). We are about half the
national average which is 10.8 and 1.8 respectively. The relativities are similar for injury
and property-damage-only crashes,
Even so, in the Australian Capital Territory in 1996 there were 8,895 on road crashes,
involving 17,015 vehicles. There were 748 casualties, including 23 fatalities and 245
hospital admissions. The estimated cost to the community was $184 million.
The key problem group is young drivers. Although drivers aged 17-25 make up only 15%
of Australia' s population they represent 32% of serious crash casualties. This means
that on average, 240 Australian Capital Territory young people are killed or seriously
injured each year on roads in the Australian Capital Territory and another 129 become
victims of crashes on interstate roads.
We wanted to know if aggressive driving was a significant contributor to the Australian
Capital Territory road toll. The starting point was to undertake research into three questions:
is aggressive driving a problem?
if so, how bad is it?
what can we do about it?
The research by Purdon Associates involved an extensive literature review, followed by
focus group research to ascertain drivers’ attitudes and perceptions. Whilst the complexity
and subjectivity of the issues (especially human nature and societal values) make it difficult
to draw conclusions, some assumptions can be made.
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Many Canberra drivers are victims of their unique driving environment where low traffic
density and wide freeway-style roads give drivers a false sense of safety .This has led to a
certain level of complacency and in some cases aggressive driving behaviour .
In particular, Australian Capital Territory drivers were found to have the following
characteristics:
be more likely to speed - driving 5-10 krn/h over the speed limit is considered
‘normal’
be reluctant to allow other drivers to merge into their lane
fail to indicate when they change lanes
be more likely to go through amber lights when travelling at speed;
be less considerate of other drivers
be complacent, travelling in the ‘cocoon’ of their own car
not be aware of the informal rule of keeping left unless overtaking
not adjust their driving behaviour to suit changes in weather conditions
and in particular , have difficulty negotiating multi-lane roundabouts.
These practices can often result in frustration and annoyance (even anger) by pther drivers
and this is manifested in aggressive driving behaviours such as horn honking, light flashing,
gesticulating, swearing, tailgating, cutting off and braking to annoy the car directly behind.
We've all seen examples of this, and probably been participants in one way or another. Thus
the answer to our first question was 'Yes - aggressive driving is seen as a problem'.
The next question was ‘How bad is it?'’The most common perception of aggressive drivers
are young males. Yet, the research showed that while they did have a stronger propensity
for such behaviour, it was common across all ages and in both sexes.
Another critical finding was that most people did not see aggressive driving as a major
problem. Rather it was just a part of the normal driving environment in today’s high pressure
world and they accepted it as part of Canberra becoming a big city. Indeed drivers often
saw the behaviours as ‘assertive’ or ‘inconsiderate’ rather than ‘aggressive’.
So, very surprisingly, the finding on the second question was that aggressive driving is not
seen as a big problem.
This had major implications for the third question of ‘What do we do about it?’ and the
proposed promotion campaign. If drivers did not see a problem, it would be ineffective to
advise them not to be aggressive. Rather we decided to take a softer line and ask drivers to
be more considerate of their fellow motorists and use common sense. We also provided
information to help people cope with inconsiderate or aggressive driving and specifically
targeted how to handle multi-lane roundabouts -an issue which was way out in front when
people nominated problem areas.
We then had to work out how to best get the message across to the community .Deciding on
the promotional medium to use was not easy, and included some lively (and probably still
unresolved) debates on whether road safety messages are the same as advertising
groceries.
The final result was the two television and radio ads which were shown on the local media
between May and August 1997. The campaign attracted easily the highest level of public
response of any Road Safety Trust promotion. There were numerous unsolicited calls and
letters commenting on the ads, all of which were positive and congratulatory .
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The campaign was evaluated by further surveys and focus group work in September 1997.
This showed that it achieved excellent reach among the target audience, with a very high
86% recalling the ads.
This success led the Trust to repeat the campaign between April and September 1998, with
peaks during Easter, the June long-weekend and school holidays.
The cost of the campaign totalled $294,000, the main elements being:
Research and program development
$
77,000
1997 media campaign
$ 110,000
1998 media campaign
$ 100,000
Evaluation
$
7,000
References
The following research and evaluation reports are available through the NRMA-ACT Road
Safety Trust:
Bay Street Communications / Purdon Associates, 1997
Aggressive Driving / Young Drivers Road Safetv CarnQaign Literature Review (31 pages)
Aggressive Driver Focus Group Discussions (9 pages)
'Let's Stop Driving People Mad' Road Safetv Carnpaign Evaluation Report
(25 pages)
This article is published in the interests of broad discussion of issues relating to road safety,
with the views expressed being those of the authors.
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AN EXAMINATION OF THE NATURE
AND EXTENT OF “ROAD RAGE”
Elliott & Shanahan Research
SOURCE: Elliot & Shanahan Research (1997).
An examination of the nature and extent of ‘road
rage’—A discussion paper. Unpublished report.
Kew, Vic.: VicRoads.
Part of the “cure” for road rage is that the public’s perspective of the problem
is restored to realististic proportions. Correspondingly those areas of road
safety that have been proven to be a significant factor in a much greater
percentage of road accidents, fatigue for exampie, should be given greater
weight. Disturbingly, there are some indications that attention on driver
aggression may be attracting investment and research from other, more
important areas.
Introduction
Background
As road crashes are a statistically rare event at the individual level, personal experience
shows us that, for most drivers and for most of the time, driving around Melbourne (or other
major Australian cities) is relatively straighforward, unchallenging, perhaps even innocuous.
However, during recent months there have been a number of reports in the media about
aggressive behaviour, leading to attempted assault.
Little is known of the extent of (extremely) aggressive behaviour by road users in Victoria, ad
it is not known whether there has ever been a study of its actual effect on road accident
numbers. It is generally assumed that aggressive behaviour on the part of drivers is
undesirable, and could lead to inattentive or reckless driving culminating in a road crash.
Whilst road safety has traditionally not focussed on superordinate behaviours such as
aggression (compared with, for example, drink driving, speeding or fatigue) it is a legitimate
area of road safety interest. However, as pointed out later, “road rage” represents crirninal
behaviour and should be considered as separate from driving behaviour, aggressive or
otherwise.
Preparation of a discussion paper
Elliott & Shanahan Research were commissioned by VicRoads to prepare, in a period of
three weeks, a “Discussion Paper’ summaristhg the state of knowledge about “road rage”.
The consultancy brief specified that the paper would:
summarise succinctly what is known about road rage;
indicate what is being done to deal with it elsewhere in Australia and overseas; and
recommend options for a comprehensive package of initiatives designed to prevent
identifiable causes of road rage. Solutions might include cages to legislation
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changes in traffic management practices, mass media advertising and other means
of inducing a courteous dnd safery oriented culture among motorists, provision of
more parking spaces etc.”
Activities undertaken
An intensive search was undertaken by Elliott and Shanahan Research, assisted by Alan
Drummond of Drummond Research. The limitations of time meant that the search has not
been exhaustive. A number of research projects and publications which have been
identified could not be obtained within the time frame.
The following activities were undertaken and form the basis of the report which follows:
1. A literature search involving: a search by the VicRoads library; the Victoria Policy
Academy library; and an intemet search
2. A specific request via email and facsimile to known road safety experts and authorities in:
the United States of America, Canada, United Kingdom, Netherlands, Switzerland,
Germany, Denmark, Sweden, France, Austria, Belgium, Finland, Spain, Italy, and Japan.
The purpose of the request was to ascertain:
if any recorded information exists about either trends or causes of so called “road
rage” behaviour;
if any programs are in place aimed at minimising “road rage”, particularly programs
which might be applicable to Victoria;
who in the world are recognised authorities on “road rage”.
3. An examination of a report supplied by Victoria Police with respect to incidents of
assaults associated with driving. Detailed discussions were planned but could not be
achieved with the time frame.
4. an examination of travel time data collected by VicRoads over three years with respect to
specific routes in the metropolitan area.
5. A search of the two leading newspapers in Melbourne so as to develop a chronology of
“road rage’ incidents reported in the media since the term was originally coined.
6. Discussions with the Royal Automobile Club of Victoria (RACV) about their “Red Spot”
surveys identifying types of road situations which might provoke “road rage” in Victoria.
7.
An examination of a summary report of a recent survey by the AAMI Company
concerning “road rage”.
8. Obtaining information with respect to Victorian law of relevant offences and associated
penalties.
9. Discussions with the Director of New South Wales Parliament’s STAYSAFE Committee
regarding hearings, submissions
(e.g., NRMA) and report of
“Aggressive, Intimidatory,
Menacing and Abusive Driving” (so-called “Road Rage”) conducted in February 1996.
10. Collect and briefly examine data on aggressive behaviour and/or assaults in other
settings, school playgrounds, workplace, in other states
11. Interrogating NISU (National Injury Surveillance Unit) hospital data base for events
related to “road rage”.
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A caveat
The report which follows is not complete. The constraint of a three week period meant that
some research and publications could not be accessed in time or in-depth, and some areas
of analysis were not possible.
Accordingly, the report should be seen to be a “Discussion Paper”. Subsequent data could
suggest alternative strategies may need to be considered. We refer especially to a detailed
scientific study being conducted in Western Australia and ffinded by the Royal Automobile
Club of Western Australia. Since scientific studies on “road rage” are rare or non-existent
this study potentially can shed a great deal of light on the so-called phenomenon of “road
rage”.
Acknowledgements
Elliott & Shanahan, on behalf of VicRoads, would like to personally thank all those who so
willingly contributed information for ttus report. The response to email and facsimile requests
was beyond all expectation in terms of incidence, speed and quality. We trust this report will
eventually reach all those who contributed andlor responded to our request for assistance.
Defining and understanding “road rage”
Old wine in new casks or new wine?
Before defining “road-rage”, and definition is not simple or easily agreed upon, it is important
to ascertain whether “road rage” is a new phenomenon of the “nineties” (or even mid
nineties) or is just a new name for an old phenomenon.
Dr David Lewis, a psychologist, stated in a British television interview that he had come
across an early instance of “road rage” in a letter from the poet Lord Byron to a friend. The
great romantic poet had apparently encountered “an impudent fellow” on the road, and
threatened to cut him up with his whip.
The print media in the United Kingdom, the United States of America and Australia (at least
in Victoria and New South Wales) leads readers to the conclusion that “road rage” is a new
phenomenon and its incidence has increased substantially in recent years. These issues
will be examined in some detail. However, it should be noted at the outset that the term
“road rage” whilst commonplace in today’s print media is indeed a relatively modem term.
It would appear that the term “road rage” has its origins in the United States in the late
eighties. Initially, it was used by the popular press to refer to violent incidents (physical
assaults or shootings) between motorists, which were caused by the frustration of traffic
congestion.
The consensus which emerges from the current investigation is that “road rage” has been
around for a while but the media has given it a “new fashion name. Police do not measure
“road rage”, they measure it as an assault.
According to Brian O’Neill, from the Insurance Institute for Highway Safety,
“It is often contended that the incidence of highway hostility is increasing due
to increasing congestion the increased stress of modern life, and other
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factors. But it is not clear whether this is true. There always have been
hostile drivers, and incidents involving them—or reports of such incidents—
seem to break out sporadically. For example, 1978 and 1987 were years in
which one or more sensational incidents sparked a flurry of reports about
road rage events in the news media.”
A member of the STAYSAFE Committee at the recent hearing to examine aggressive,
intimidatory, menacing and abusive driving, or so-called road rage, held in Sydney on 3
February 1997, said:
The Hon. J. S. TINGLE MLC (STAYSAFE):
“I find myself slightly bemused
by this whole affair. It seems to me that the media, in a fairly quiet news
period have picked up on this; created an exemplar that has probably
produced more reports of this sort of thing happening. Therefore, we are more
conscious of it.”
Problems in defining “road rage”
Before the phenomenon of “road rage” can be treated it must first be defined and then its
magnitude measured relative to other road safety problems and also relative to other
settings in which rage or aggression result in assaults.
Interestingly, many of the European replies to our request for information asked “what is
road rage - please explain!” Many experts replied that “road rage” is not a usefiil concept and
certainly not a road safety issue.
The literature on “road rage” is minimal whilst reports in the media are numerous, at least in
the last year or so. Because the literature is sparse it is quite clear that “road rage” as a term
is unlikely to have a simple, universal commonly agreed upon meaning. Further, the lack of
scientific papers and results versus the volume of press reports suggests that road safety
experts and authorities have not seen a need to carry out scientific investigations because
“road rage” is not seen to be a significant road safety issue.
The term “road rage”, tends to be avoided by the road safety fraternity. The New South
Wales STAYSAFE Committee’s current investigation arose from a formal reference from the
Minister for Roads requesting an enquiry into “the issue of aggressive driving and violent
behaviour arising from driving incidents, commonly known as “road rage”, which has been
highlighted in recent media attention”.
One member of the STAYSAFE Committee, towards the end of the day’s hearing,
commented:
The Hon. J. H. JOBLING MLC (STAYSAFE): “I have listened with a great
deal of interest to the comments of the witnesses and for one or other reason
each of them has suggested that “road rage” does not appear to be occurring
and that it is no different from what it was previously.”
“Road rage” is not a scientific term. It is a populist term which the media initially invented to
describe criminal behaviour. The term does not sit well with scientific investigators. Not only
have the STAYSAFE Committee not used the term in their title for their inquiry, others such
as the NRMA have recommended not using the term because it might actually encourage
violent or aggressive acts. The AAA Foundation for Traffic Safety released a report in
November 1996 on its aggressive driving study. In neither the press release nor the
summary do the words “road rage” appear. Similarly, in public education materials for
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motorists, the United Kingdom’s Automobile Association focus on avoiding conllict on the
road and reducing stress and fatigue on the road. “Road rage” is mentioned once and
followed by statement to the effect that it is rare
What is “road rage”?
“Road rage” can be defined as a term coined by the media to describe a range of anti-social
behaviours and/or acts of aggression which occur on the road. The range of behaviours
includes minor instances such as gestures and use of car horn through to more serious
violent acts such as assault or even murder.
In general, the consensus view from the current investigation is that the term “road rage”
ought to be limited to intentional acts of violence and assault and that the issue is a criminal
matter, not a road safety concern.
The NRMA has expressly requested in its submission to the STAYSAFE Committee that the
term not be used or encouraged by road safety authorities.
“The NRMA is not encouraging the use of the term “road rage” to describe
these incidents, particularLy those of the less serious kind Indeed NRMA
believes the use of the term should not be encouraged”
Elliott & Shanahan Research endorse the NRMA request. This endorsement is based upon
our understanding of the longer term priorities in road safety and the climate of opinion
emerging from our investigations here and overseas.
Putting “road rage” in proper perspective
Brian O’Neill, president of the Insurance Institute for Highway Safety urges that “road rage”
be seen to represent a subset of aggressive driving involving actions taken with a hostile
intent. Those events which lead to violence and injury are rare.
A most recently released paper (March 16, 1997) on Driver Aggression the Road Safety Unit
of The Automobile Association, points out that:
“On the assumption that six cases of death which resulted from ‘road rage’
conflicts have occurred in 1996, it can be postulated that as members of the
UK population, whilst we typically face a 1 in 15,686 chance of being killed in
a road accident, the probability of dying as a result of ‘road rage’ is closer to
one in 9.5 million”
Of course we have yet to examine the magnitude of “road rage” in Victoria. However, without
evidence to the contrary the consensus is clearly on the side of the NRMA concern:
“Many of the more minor incidents such as use of the car horn, come more
from driver frustration than anything that comes close to a ‘rage’ and it would
be unimaginable for most of these drivers to take this frustration jurther and
engage in more violent or intimidatory acts. Linking these two very different
behaviours under one umbrella only promotes the idea that the frustration that
many drivers feel could easily become more violent.”
Howard & Joint, in [their paper] ‘Fatigue and stress in driving’, point out that the response to
a stressful situation may often be anger.
“When we are confronted by a frustrating situation an aggressive drive may be
induced that motivates behaviour to injure the apparent cause of the
frustration—whether person or object. The social education we receive from
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childhood discourages physical aggression. Consequently verbal abuse is the
usual outlet. Few drivers can claim that they have not indulged in this form of
abuse …. There is nothing to suggest that road rage is distinct from any other
manifestation of anger rather it is a reflection that driving has become one of
the most frustrating activities we are regularly engaged in.”
It is the viewpoint of the current authors and supported by others that some of the minor
behaviours associated with “road rage” are quite normal reactions representing an outlet for
anger which itself might even be aroused by legitimate situations. For example, a motorist
who hogs the outside passing lane should not be surprised if a following vehicle flashes
his/her headlights to signify the vehicle should move to the left to allow a vehicle to pass.
Such action is lawful, albeit aggressive, whilst hogging the outside lane is unlawful and can
incur a penalty. If the motorist persists in hogging the lane, it would be the “norm” for the
following motorist to become a little more assertive, even aggressive and perhaps honk the
horn!
One researcher, Roszbach (1991), has put forward a theoretical perspective which suggests
that not all aggressive traffic behaviour can be considered merely as undesirable:
“Socially acceptable aggressive reactions to socially undesirable exceeding of
the norm can make a positive contribution to changes in traffic behaviour”.
Roszbach argues that there is more reason to accept that aggression in traffic is decreasing
not increasing. His analysis recommends that strategies should not be aimed at aggressive
behaviours, but at the causes of these behaviours.
It should be noted that aggressive behaviours can involve legal as well as illegal driving
behaviours. The aggressive behaviours of concern to road safety authorities ought to be
those associated with known crash risk such as red light running, speeding; etc..
To the extent that “road rage” involves physical assault or vehicle ramming, etc., the issue is
one of deliberate intent and more the concern of criminal law, of assault, of police, and not of
road safety policies and priorities.
It should be noted that there is an extensive body of literature on aggressive behaviour in
traffic. Time did not permit its analysis. Any full blown investigation of “road rage” would
need to put “road rage” within the context of aggression. If road rage involves anger and we
believe it does, then “anger management” may be necessary to solve the problem.
Incidence and trends for “road rage”?
The honest truth
The scientists in the field, who take on objective perspective, indicated the following in their
responses:
There is a public perception that violence and aggression is on the increase both on
the roads and elsewhere in society, yet criminologists question the reality behind the
perception.
The media set the agenda and play up sensational rare violent encounters which in
turn encourages reporting of more sensational encounters.
“Road rage” is not part of the scientific vernacular nor are statistics available since
police deal quite adequately with assaults as a criminal offence.
Many of the Authorities contacted believe “road rage” of the more violent kind is quite
rare and there seems to be little “hard” evidence that it is on the increase.
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Authorities and experts believe any focus on “road rage” to be counter productive
since; at best, it diverts valuable resources away from known proven road safety
problems associated with crashes, injury and death; at worst, it reminds motorists
that anger can lead to aggression and violence and this could influence social norms
in a negative way.
In sum, in Australia and overseas there is little or no scientific evidence suggesting “road
rage” is:
an important cause of road trauma
is on the increase
is widespread.
However, there is considerable evidence that aggressive behaviours subsumed under the
tubric of “road rage” are widely experienced and practised.
Lack of hard data
The STAYSAFE Committee members found it quite frustrating that they were unable to get
witnesses to support media claims regarding the incidence and increase in “road rage”. The
problem was that no data is available because “road rage” is such an eclectic term which is
all-embracing, emphasising the need for a clear understanding of the concept and its
positioning in the behavioural spectrum. Road safety authorities have an important
educational role to play in this respect.
Under-reporting of crimes against person or property is likely to occur unless police or
ambulance attend the scene.
Road safety experts, such as Peter Levelt of SWOV (Dutch Institute for Road Safety
Research, The Netherlands) argue that whilst they are certain aggressive behaviours are
commonplace and always have been,
“I have not found objective indications of the size of the problem, and of the
in(de-)crease of it.”
Brian Jonah (Transport Canada)
“While I have heard the term and read newspaper reports about violent drivers
shooting other drivers in the United States, I have not come across any
research assessing this issue.”
Raymond Peck (California Department & Motor Vehicle)
“We get a lot of inquiries on the topic of ‘road rage’. but I know of no scientific
research on the topic and there have been no studies in my office.”
Stephanie Faul (AAA, Washington)
“Road rage is being seen as a problem here in the United States, and several
law enforcement agencies are working on methods to combat the problem.
Since the behaviors associated with aggressive driving are already illegal
(e.g., speeding, passing on the right. etc.), this is seen as merely involving a
refocusing of enforcement priorities.”
Lars Aberg (Sweden)
“In Sweden “Road Rage” is not recognised as any problem in traffic. Some
incidents have been reported in the newspapers, even a murder, but there are
no official records about this kind of traffic violation.”
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Dr Peter Vulcan (Victoria - MUARC)
“I regret I do not have any information ...
. in comparison with traditional road
trauma, its a very small problem. The extent to which anger leads to road
crashes is, of course, a much wider issue.”
NRMA (NSW)
Incidence of “road rage”
While the media has reported some events recently which have been labelled
as road rage, NRMA does not believe that these events are tending to be
more prevalent Rather, the incidents which have occurred have merely been
brought to public notice. One possible consequence of this could be that
through the reporting of the incidents, similar behaviour by others could be
encouraged. Fortunately this does not appear to have occurred although a
continuing focus mav encourage some drivers to behave in this way.”
AA (United Kingdom)
Unverified figures of up to 1200 road rage related deaths a year in the US
have been reported. Clearly, the situation in the UK is not of this order but
there has been an increasing number of reports of violent disagieements
between motorists over the last year.”
Evidence for an Increase?
United States of America
“Road Rage On the Rise, AAA Foundation Reports” The report (Mizell 1997) released to the
media in summary form indicates that over the last six years (1990-1996) reports of violent
traffic incidents have increased by nearly 7 percent per year since 1990 from 1129 to 1800
(projected for 1996). To a degree this reporting ignores the fact that this represents a very
small number when put in the context of the population of motorists and the number of
driving occasions. The increase may merely reflect the level of increase in motor vehicles or
number of drivers or miles driven or other situational factors supposedly related to “road
rage” such as congestion.
The media release argues that the data are only the “tip of the iceberg” since “hundreds or
thousands more” never get reported. The data involved just over 10,000 incidents of
aggressive driving over the six years as identified in police reports mid newspaper stories
about traffic incidents that led to violence. There were 218 deaths and 12,610 injured over
the six years.
In the press report of the AAA study “US motorists see red, come up shooting” (March 3
1997), a recent Virginia police study was mentioned as finding that three actions were most
likely to “precipitate an explosion” of “road rage”:
one driver changing lanes - and cutting off another,
someone driving too slowly in the left lane, and
tail gating.
United Kingdom
According to the United Kingdom AA people perceive society as a whole as becoming more
violent. This perception is backed by Home Office statistics which show violent crime rose by
ten percent between July 1995 and June 1996 in the United Kingdom. This violence is
believed to also apply to driving where in January 1995, 62 percent of 526 drivers surveyed
by the AA agreed that the behaviour of motorists has changed for the worse in recent years.
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That 1995 survey revealed a high incidence of experiencing other drivers’ aggressive
behaviour in the last 12 months and a high incidence of personally directing aggressive
behaviour at other road users.
March ‘95
March ‘95
July ‘96
Experienced
Directed at
Parents
other drivers
other drivers
N=500
N=526
N=526
(Received)
(Initiated)
(Initiated)
Aggressive tailgating
62
6
5
flashing headlights
59
45
36
Aggressive or rude gestures
48
22
28
Deliberate obstruction
21
5
N.A.
Verbal abuse
16
12
32
Physical Assault
1
0
N.A.
Aggressive use of horn
N.A.
N.A.
40
Pushed/hit another motorist
N A.
N.A.
<1
None of these
12
40
27
Interestingly, 96% of drivers surveyed claimed that their experience of driver aggression had
not affected their driving confidence.
Another survey of United Kingdom motorists by Lex Services PLC using a well respected
market research organisation (MORI) claims that in 1996 one in six UK motorists have been
forced to pull over or off the road by other drivers and nearly one in ten having had people
get out of their car and physically threaten them. The study is conducted annually with 1229
drivers and 717 non drivers who are interviewed face to face using random probability
samples. The reports are available for 295 pound each!
The 1996 Lex Report on Motoring points out that people in the city are more likely to be
victims of “road rage” than people in the country. However, the most likely form of “road
rage” (in the city) is verbal abuse or gesturing with 44% experiencing this in the last 12
months.
The 1997 Lex Report based, on a sample of 1207 motorists found on average, each year
over the past two years, there are over two million people who have been the victims of
“road rage”, ranging from 1.4 million drivers who have been forced to pull over or off the road
to 130,000 who have been attacked by other drivers. This is in addition to the common place
verbal abuse and gesturing committed almost equally by men (54%) and women (49%) and
suffered by 29% of all motorists, and tailgating which 33% of all drivers have suffered in the
last 12 months. Most people admit to feelings of “road rage” (73%). Over the last 12 months,
52% admitted to verbally abusing or gestunng at another driver and, an estimated, 800,000
people admitted to committing one of the more serious expressions of “road rage” from
threatening another driver, damaging their car to forcing another driver to pull over or off the
road.
Bad driving habits cause “road rage”, with the main reasons given as other drivers cutting in
sharply and overtaking (36%), driving too close behind (26%) and failing to signal correctly
(25%). Over 7 in 10 admit to at least one case of poor driving behaviour in the last 12
months:
22% to not signalling when changing lane or direction (evenly split between men -
23% and women - 20%).
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20% to tailgating (a quarter of all men - 25% which is twice as many as women-
13%).
3% or, an estimated three-quarters of a million drivers have driven knowing their cars
were unsafe (over 60% of whom were under 35).
1 in 3(31%) has driven when very tired (37% of under 35’s, compared with 16% of
over 55’s).
Over a quarter (27%) of people admit to falling asleep behind the wheel, with 2%
(mainly male, the under 55’s and higher mileage drivers) accounting for over a third
of all incidents.
Half a million drivers (and 6% of all under 35’s) admit to racing another driver on a
public road in the last 12 months alone.
New Zealand
The New Zealand Police have produced a report (March 1997) “Road rage: An exploratory
study” examining in detail sixteen cases of road aggression. It appears that the small sample
size reflects the incidence of the problem or at least the small number of prosecutions for
assault. The authors (Wright, Gaulton & Miller) assert that the assaults by one driver or
another are criminal behaviour and in almost all cases the offenders are successfully
prosecuted.
The term “road rage” whilst in the paper title was dropped throughout the report in favour of
expressions such as frustration or aggression.
The popularity of the catchy label “road rage” appears to be giving the phenomenon a
credence it does not deserve. If one citizen attacks another the crime of assault has
occurred. It should not be dignified by any lesser description of their criminal action.
In all
16 cases the origin of the incidence was poor, careless or risky driving and most
transgressions were innocent with no intent to offend. Whilst some drivers could be termed
pushy it was usually carelessness or inexperience that was the contributing factor. Most
significantly, the recipients of the poor driving interpreted the incident as a personal affront
and reacted emotionally.
Australia (National)
A national study conducted for AAMI claims that “Young drivers are reckless and angry”.
According to the press release October 30, 1996.
“The phenomenon that has become known as “road rage” is increasingly
evident”.
However, “road rage” is not defined, nor is its measurement operationalised, and there is no
trend data to inflicate change over time.
The details of the survey were not available to the writer but the truncated version of the
findings in the press release merely confirm that many’of the socalled “road rage” minor
behaviours are carried out by a high incidence of motorists, whereas the more serious
behaviours
(potentially confrontational anddangerous) are performed by a very small
minority of motorists. The following is extracted from the news release.
Serious
5% tailgated whilst flashing headlights.
6% pursued other drivers.
Less Serious
22% gesticulated at other motorists.
27% tooted the horn to indicate errors.
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47% otten got mad with other motorists.
66% said they felt anger when another driver cut them off
63% came across drivers who got angry without real provocation.
The report claims that it is the 18-24 year age group who have the greatest propensity to
exhibit aggressive “road rage behaviours”.
Reports like this serve little use. Their aim is publicity for their organisation. Unfortunately the
publicity can be counterproductive by legitimising anti social or aggressive driving practices
because they highlight their incidence, thereby it is normative behaviour and thus quite
appropriate when other suggesting motorists exhibit poor driving practices.
As part of our search we asked the National Injury Surveillance Unit (NISU) to interrogate
their database (persons presenting to A & E departments at 50 participating hospitals around
Australia) for the years 1986 to 1994. They found just over 300 cases complying with the
following search criteria:
Location: Public Road
Road User: Cyclist Motorcycle Car driver/passenger
Event: Aggression, fight, quarrel.
Whilst a number of these are not road rage” related it is clear that the numbers are low and
that it is not a recent phenomenon.
Victoria
Whilst we were not able to interview Victoria Police in time we were given some data which
was extracted manually from police records.
Elliott & Shanahan Research strongly recommends that if VicRoads is to pursue the issue of
“road rage” ffirther, in terms of examining its incidence and importance, then there is a
definite need to allow time, money and resources to a more careffil interrogation of Police
records. One such study as mentioned earlier is underway in Western Australia, funded by
the Royal Automobile Club of Western Australia.
In providing information for this discussion paper Acting Superintendent M.H. Moloney
approached the Statistical Services Division of Victoria Police. To start with there was no
clear definition as to what constitutes “road rage” nor does the LEAP data base recognise
the term.
Whilst “road rage” probably included incidents occurring on the roadway where the action of
one driver caused another to behave in an anti-social manner, such literal occurrences
generally are not reported to police. That being the case, it was concluded that instances of
so called “road rage” would only be reported to police when they manifested themselves into
an unlawful assault, wilful or malicious damage or both.
It was decided to look at both of these reported occurrences as they related to a motor car.
Instances of wilful or malicious damage involving motor cars were numbered in thousands.
In order to discriminate instances relating to “road rage’, it would be necessary to review
each individual report. It was concluded that given the limited time to report, this was not a
practical proposition but such an analysis in the long run might be considered.
Instances of unlawful assault involving a car were reviewed. Assaults involving taxis were
excluded as it was concluded that the majority of them would have been for reasons other
than “road rage” (e.g., robbery, drunkenness, fare evasion, etc.).
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It was agreed to search LEAP data for all incidents of assault that occurred in or around a
private car. The search was conducted on all available data since the implementation of the
LEAP system on l March 1993. A total of 518 incidents were returned. A secondary search
of the 518 incidents was conducted to identify assaults that had arisen out of an altercation
between motorists in traffic. This involved reading the LEAP Case Progress Narrative and
Incident Remarks for each incident. A total of 71 incidents resulting in 73 offences were
identified. Incidents were not selected if the narrative or remarks were unclear or did not
state the assault arose out of an altercation in traffic. The majority of remaining 447 incidents
were related to drink driving, speeding, missiles thrown at passing cars and domestic
situations.
Figures for the calendar years 1994, 1995 and I 996 are shown in the table below. Please
note there were 22 recorded offences for the period covered by 1 March to 31 December
1993. There were also a ffirther 3 recorded offences for the period covered by 1 January to
10 March 1997.
Recorded Assaults in or Around a Private Car
Arising out of an Altercation Between Motorists in Traffic
Year
Recorded
Offences
1993 (10 months)
22
1994
27
1995
12
1996
9
1997 (2.5 months)
3
According to Acting Superintendent Moloney:
“Examination of these instances indicates a general reduction in assaults
arising from altercations on our roadways over the record peniod. One would
however have to be cautious in putting too much weight on the findings
relative to so called “road rage “ given the limited data available”.
This conclusion seems entirely justified when these figures are compared with the Police
Statistician’s figures for total assaults reported to police each year of approximately 20,000,
i.e., about 400 per week or 70 per day versus approximately 70 “road rage” assaults over
four years.
Analysis of New South Wales Recorded Crime Statistics 1995 indicates that there has been
a significant uptrend in assaults between 1994 and 1995 up 13%. However, crime statistics
are not always what they seem. The recorded rate of assault is strongly influenced by both
the exercise of police discretion and public willingness to report assaults to the police. In
New South Wales the number of reported criminal incidents of assault per month Is
beginning to trend to the 4,000 mark (i.e., well in excess of 100 per day which appears
significantly higher than for Victoria but broadly in keeping with the differences in size of the
respective populations).
Data from the Department of Justice in Victoria Offences Reported by Offence Category and
Offence Code 1995/1996 indicates that if “road rage” assaults are compared with other
offences they pale into insignificance.
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According to an article in the Age (21/3/97) “Workplace violence on the rise” the State
Government-funded employment watchdog “Job Watch” found that the number of reports of
violence rose from 61 in 1994 to 729 in 1996. Perhaps “job rage” might steal the limelight
from “road rage” in the media? Atter all the numbers are infinitely larger. One review of work
-related assault injuries Kraus, Blander & McArthur (1995) argues that
“with few exceptions, the focus of media reports has been on events notable
precisely because they are relatively rare”.
“Road rage” all over again!
To put “road rage” into another context or perspective, in New South Wales, between the
three years 1990 and 1992 a total of 877 recorded incidents of aggravated and non
aggravated assault occurred on school premises. In only
406 were the victims and
offenders both school students. The average annual increase was about 17%. A similar
picture could no doubt be presented for domestic violence where data is especially
unreliable. In essence, “road rage” in the scheme of issues to be managed ought to be
assigned extremely low priority. So too should the collection of data in relation to road rage.
Nevertheless, the road safety system does have an important monitoring role to play which
requires (a rolling program ofl systematic collection of a range of road system and safety
indicators. Behavioural measures could be considered for inclusion in such a program,
complementing the small number of traditional measures (for example, casualty crashes,
traffic volumes, RBT hit rates etc.)
It is generally not productive to counter the perception of problems with contrary perceptions;
rather, time series of objective measures place an emerging issue in a valid context.
Support for a range of activities, perhaps with an initial focus on the strategic objective of
more efficient road network performance is strongly recommended.
Causes of “road rage”
Understanding causes for “road rage”
In the sub-sections which follow it is suggested that victims and environmental
circumstances can play a role in triggering “road rage”. However, it is important to point out
that “road rage” when seen as criminal behaviour (involving assault) is essentially assault on
the road system and therefore no ditferent to assault at home or on the street or in the hotel,
etc. The sections which follow refer to extenuating circumstances but they do not absolve
the perpetrator of the guilt.
If the term “road rage” is used to refer to highly deviant, entirely unacceptable behaviour, that
is criminal behaviour, then the onus is squarely on the shoulders of the offender. No
circumstances justi~ assault (criminal behaviour). The underlying “causes” for criminal
assault lay outside the road system. Focusing on drivers and their aggressive driving
strategies is unlikely to result in fewer criminal assaults on our road system. Essentially, by
way of background we are suggesting:
“road rage” is criminal behaviour for which the offender must take ffill responsibility.
It cannot be condoned or moderated by the driving behaviour of other drivers.
such criminal behaviour is a matter for the police, although road safety may have a
(minor) role to play.
such criminal behaviour is (largely) independent of driving behaviour and will not be
addressed or reduced by strategies targeting driver behaviour.
advisory and other strategies targeting
(aggressive) behaviour should have the
explicit and direct strategic objective of improving the amenity and efficiency of urban
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driving rather than be restricted to a (probably ineffective) public education role of
increased courtesy (see later).
“It takes two to tango”
There is considerable evidence where assaults occur in the road system that victims are
usually not entirely innocent of contributing to the total outcome. Indeed victims frequently
precipitate the initial event which causes anger in the perpetrator and retaliation by the victim
leads to escalation of the conflict and eventually to assault. Even though the victim might
inadvertently provoke the ire of the perpetrator, if the response involves assault it is a
criminal response which is highly deviant and far in excess of any perceived transgression
by another driver.
The consensus is that all too frequently “road rage” when broadly defined originates because
of poor, careless or risky driving of which the most anger provoking behaviours are:
pulling out without looking
following closely
tailgating
competitive merging
changing lanes and cutting drivers off
driving too slowly in the passing lane
excessive honking of the horn or head light flashing
obscene language
deliberate obstruction.
Sometimes, perhaps mostly, the victim unintentionally or unwittingly raises the ire of the
offender with no malice intended. But the recipient of the poor driving (the offender) usually
takes the incident as a personal affront which involves an emotional reaction - usually anger
or else the victim is angered by the behaviour of the offender and seeks revenge or
retaliation. The perpetrator, by resorting to assault, is carrying out a criminal act, thereby
putting the onus squarely on the shoulder of the offender
Elliott & Shanahan Research believe that one contributing factor in “road rage” in general is
the behaviour of the victim which leads to aggression by the offender and so long as the
victim retaliates the conflict increases. Accordingly, it might be possible to reduce general
“road rage” by adopting a systematic approach which might include:
(a) improving driving standards,
(b) creating an awareness of anger and driving, including what precipitates anger and how
to reduce it, and
(c) focusing on driving behaviour strategies designed to improve the amenity and
efficiency of the road network
Numerous causes of
“road rage” have been postulated and catalogued. No doubt
circumstances leading up to the immediate incident can play a role, especially if the offender
has latent frustrations which can easily be triggered and in which it is important to assert
his/her dominance.
Frustrations can occur as a result of overcrowding or being late (and congestion) or of
unclear road priorities where drivers disagree as to right of way. Antisocial behaviour can
emerge because of the failure of the victim to adhere to the rules of the road or ignore signs
(like keep to the left unless overtaking) or doing “stupid” things. But “road rage”, as criminal
behaviour, is an entirely inappropriate and unacceptable response
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Factors in “road rage”
The AA in the United Kingdom has enunciated the factors they see in causing “road rage” in
their documents and also how to avoid “road rage” (see later). But perhaps the best
description of the sociological and psychological factors is to be found in the New Zealand
report (Wright, Gaulton & Miller 1997). They suggest the need for four factors, all operating
in concert:
precipitating factors
offender factors
victim factors
environmental factors.
Precipitating factors include:
frustration
disregard for others
perceived insults by the offender.
It is likely offenders attribute negative intentions towards them by the action of victims and
respond aggressively even if the intention is innocent.
Offender factors include:
aggressiveness, territoriality and self-centredness (psychological variables)
aggression can increase with fatigue, low tolerance, life stresses, substance abuse
and poor impulse control
road aggression can be merely another manifestation of dysfunctional behaviour
even slight damage or threat of damage to their vehicle is a personal insult deserving
great and immediate retaliation.
Victim factors may or may not be deliberate or calculated to cause anger and include:
disregard
inattention
poor driving
failure to communicate
failure to follow rules of the road
Environmental factors can compound the interactions above and include:
traffic density
deadlines, running late
weather conditions
poor light
heat and humidity
high noise levels
road features
ambiguity in the road system over priorities and rights.
Environmental factors
As mentioned above, environmental factors can play an important contributory role. One of
the most frequently mentioned causes of anger and frustration apart from individual driver
actions is travel times or congestion. The early reported “road rage” deaths in the USA were
supposedly related to “gridlock”!
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The NRMA in its submission to the STAYSAFE Committee suggested three components
contribute to driver frustration and driver aggression. Two of the three were environmental
(the third were personality factors).
Personality factors - some people are more aggressive and intolerant than others
which then makes them more likely to be aggressive drivers. This is an important
personality trait which influences behaviour both within and outside the driving
context.
Events outside the driving environment - the highly mobile and complex social setting
in which we live means that there are many stresses which can affect the way drivers
behave. Pressure to be at certain places at specific times, job-related stress and
family demands mean that drivers aren't always in a calm and relaxed state when
they start to drive. A minor occurrence in the driving environment can be the trigger
for a venting of the frustration from other aspects of life.
Traffic environment - increasing traffic on our roads means that there are greater
demands on the road network. There are times when high traffic volumes means
delays for drivers which may be difficult to tolerate.
Though these three factors contribute to driver behaviour, it is usually only the end result,
that is the frustrated or aggressive behaviour, which is reported. Even in the more violent
incidents reported in the press, other factors which may have played a part in the lead-up to
the event, are not explored or reported. This may be contributing to the perception by some
that these aggressive events are more prevalent now than they used to be.
In order to assess the role of environmental factors in Victoria, VicRoads supplied Austroads
performance indicators in terms of travel times, travel speeds and congestion indicator whilst
RACV Arterial Road Red spots data (indicating unnecessary delays) were examined for
three years.
Travel time analysis
Analysis of travel time data reveals that over the last two years there has been little change
in Actual Travel Time (ATT), (Actual Travel Speed (ATS) and Congestion Indicator CGI
(which is ATT - ATS). This applies for the whole network—a.m., p.m., off peak and all day—
and across the freeways, divided arterial roads, etc.. Whilst dramatic differences exist in
relation to travel speeds and actual travel times they have remained relatively constant.
The media (Age March 5, 1997 and March 9, 1997) in attempting to make up a story have
argued that Victoria roads are becoming more congested. It appears that part of the reason
has been road closures due to preparations for the Grand Prix and other road works. It
should be noted that in both the articles in the Age no support was given for the basic tenet
of the article when independent organisations were asked to comment, namely, RACV and
Victoria Taxi Association. To give credit where it is due, the Age published the dissenting
voices.
Increases in traffic volumes are occurring on Melbourne roads and the RACV has correctly
noted that they get few calls from annoyed motorists when the causes of traffic delays were
visible and well publicised.
Analysis of variability in travel time (VTT) reveals travel time varies between l 5-20% and
this figure has been relatively stable for most times of the day across the network. The
highest variability in travel time occurs in the morning peak (just over 20%), and in the most
recent period (October 95 to August 96) is about 10% worse than for the other 4 periods.
This apparent deterioration has been produced by the last series (August 1996).
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In sum the stability in travel time, travel speeds, variability in travel time cannot be used to
suggest that there is any environment changes occurring which could act as a contributing
factor to “road rage”.
RACV ‘Redspot’ surveys
Three surveys conducted,
1991,
1994,
1996 with
870,
1220 and 1350 respondents
respectively (the first two conducted through the Royalauto magazine while the most recent
was run in Royalauto and the Herald-Sun newspaper). In the most recent survey, around
800 “Redspots” were nominated, with a maximum of 18 nominations for any one ‘redspot'.
Some 75 % of nominations relate to specific intersections, some 10% to railways crossings,
while the remainder relate to sections of road.
A redspot is defined as
“... a location on the road network which motorists feel has unnecessary delays”.
Thus, redspot assessments can be either congestion oriented or annoyance oriented. The
essence of the approach is to gain a user perspective on the road network through the
identification of locations which may not necessarily be recognised elsewhere (for example,
the correlation between blackspots—identified mainly through crash frequencies—and
redspots is probably low).
Results are provided to local government and to VicRoads.
Compared to other surveys conducted through Royalauto (with a circulation in excess of
1,000,000) on public transport and road rules which had some 4000-6000 responses, there
is a relatively low response to Redspot nomination.
Thus, redspot density is very thin and they apparently generate little interest amongst users
(although RACV does get calls throughout the year on ‘trouble spots’).
The RACV takes a very low key approach to the “road rage” issue, mainly to avoid
inflammation of the issue and because it is difficult to be constructive.
It is more valid to conceive of “road rage” as criminal behaviour (violence, assault) rather
than as a road safety issue. If such criminal behaviour can be demonstrated to be related to
driving, loss of licence would be supported by the RACV.
In our interview with the RACV no link was made between redspots and “road rage” by the
RACV but it was noted that there are no accredited anger management courses in Victoria,
and there have been some discussions with the Victorian Community Council Against
Violence on this point.
Improving the amenity and efficiency of urban driving
Situation factors have been examined as possible causes of “road rage”. There is no
evidence that such factors play a significant role and certainly cannot be used to justify
criminal behaviour. Nonetheless, rather than merely conducting public education campaigns
aimed at courteous driving, it might be just as effective (especially from a road safety
perspective) to focus on improving the amenity and efficiency of urban driving. For example,
it is known that:
casualty crash frequencies in the afternoon peak period are substantially higher than
in the morning peak.
RACV respondents nominated a disproportionate number of redspots in the
afternoon peak period.
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On the basis that morning and afternoon peak periods are relatively similar in terms of
volumes, travel times, trip types etc., it is reasonable to speculate that there are some
important qualitative differences in driving in these two periods
(more fatigued, more
‘stressed’, more important to get home than get to work, etc.). Strategies to address such
qualitative differences could improve quality of trip, efficiency of road network and number of
crashes.
In this regard motorists could be asked to become active participants in the management of
traffic rather than just passive recipients of road network performance. New South Wales
has embarked upon a “Sharing the Road” forum to understand the perspectives of the
various road users.
Who are the offenders?
Is it true that we behave differently when we get behind the wheel of a motor vehicle so that
some primal urge arises to make an otherwise meek and mild person an aggressive “road
rager”? The evidence suggests that “road rage” is no different to “bar rage or party rage” or
“footpath rage”.
The answer would appear to be “no”, despite the survey results in the United Kingdom, the
United States of America and Australia which clearly show that aggressive driving is indeed
widespread.
Whilst many motorists admit to and adopt aggressive behaviours they frequently do so with
little or no menacing intent—it is out of frustration at the inappropriate actions of others.
Rarely does the aggressive behaviour lead any further.
Some motorists however are more prone than others to anger. The New Zealand exploratory
study found that for victims, but more especially aggressors, a high proportion had offended
previously including disorderly behaviour, drink driving, disqualified driving, fighting, theft,
burglary, assault with a weapon, assault, drug and firearm offences. However aggressive
drivers and their victims came from all walks of life.
A study by the United Kingdom AA Foundation for Road Safety Research (Rolls & Ingham)
explored the lifestyle factors associated with drivers previously identified as
“safe” or
“unsafe” (focusing on young males). One of the main factors influencing driver behaviour
was mood and a greater number of unsafe drivers were affected by mood to a much larger
extent than the safe drivers.
Equally importantly, the same study found that unsafe drivers were more likely to be affected
by the actions of other road users. Unsafe drivers were more likely to get wound up if they
perceived
“stupid” actions by others and thus their bad moods become even more
exacerbated.
Matthew Joint, the principal author of the AA’ s document on “Road Rage”, points out that
the above findings, whilst suggesting some drivers are more likely to succumb to “road
rage”, it should not be concluded that it is a predisposition which cannot be altered. He
suggests strategies to keep frustration, anger and rage in check.
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“Road Rage” in a road safety context
Separating criminal acts from driving behaviours
“Road rage” is being used in the literature, and especially in media articles and reports, to
describe everything from beeping the horn, through verbal abuse to, apparently, serious
assault and murder.
It is nonsense to describe Victorian roads “as a battleground” and it is meaningless to lump
all of these behaviours into the one “road rage” category.
Consideration of “road rage” should be limited to criminal behaviour manifested in a driving
context and it should be remembered that driving may not necessarily be the (direct) cause
of this criminal behaviour. For example, in perhaps Victoria’s most celebrated and current
“road rage” case (see Age 18/3), the offender has 75 convictions for various criminal
offences over the last 10 years and has offended a number of times in the short time since
the “road rage” incident.
Thus, “road rage” should be seen as the extreme end of behaviour, with a clear separation
between non-criminal
(road safety) and criminal
(non-road safety) behaviours. This
continuum would look something like this:
normal driving
)
)
commission of errors during normal
)
driving
)
ROAD SAFETY
)
unintentional risk taking
)
)
habitual offending
)
“road rage”
)
CRIMINAL BEHAVIOUR
The label “road rage” is not very helpful
On the basis of the definition adopted above, viz., “road rage” is criminal behaviour, and as
such should be clearly delineated from driving behaviour.
Given the clear separation between driving and criminal behaviour (there is a compelling
argument that there is a significant difference between road law transgressions and criminal
behaviour, Drummond, Cook, Brown and Lovegrove, 1995), driving should be seen as a
context for this criminal behaviour rather than a directly contributing cause (although a
driving ‘error’ may provide a convenient, but indirect, contribution).
If this is accepted, it is the individual concerned rather than the characteristics of the (driving)
environment from which “road rage” incidents are derived. There may be wider social
influences, but these raise a range of criminological issues which lie beyond road safety.
There is little direct evidence of criminal behaviour contributing to crashes other than, for
example, in the relatively infrequent police pursuits.
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It is not constructive to conceive of “road rage” as being entirely derived from frustration,
aggression, stress annoyance or irritation as:
while descriptive and emotive, they have little construct validity in road safety.
they mask the separation between the two independent classes of behaviour (driving and
criminal) and suggest that, given appropriate conditions, all drivers have the potential for
“road rage”.
there is little, if any, correspondence, between such ‘explanations’ and the development of
solutions.
By extension, it is equally unproductive to conceive of this issue being a product of traffic
congestion, unpredictable travel times or, more globally, urban stress.
“Road rage” as a road safety concern
The introduction of
“road rage” into the Australian vernacular has been a recent
phenomenon derived from several incidents given significant media prominence, especially
in recent months (see later).
The collective wisdom in Australia and overseas is that “road rage”:
is not a major contributor to road crashes,
is rare,
is not increasing, and
has been around for a long time
The variable in the equation is the level of media coverage.
There are two aspects to the prioritisation of strategies across policy areas. Firstly, as “road
rage” incidents are regarded as examples of criminal behaviour, there is the priority within
the criminal justice system. Again, it is interesting to view the current profile of “road rage”
incidents when, given their relative size, it may be preferable from a community perspective
to think in terms of “domestic violence rage”, “child abuse rage", “street assault rage”, etc.
Despite the clear separation between road safety and criminal behaviours, it is unlikely that
road safety can completely isolate itself from “road rage” controversies. It is thus imperative
that road safety practitioners have a clear understanding of relative priorities.
The framework presented in this report is modelled on one shown in Crettenden and
Drummond (1994) which structures the assessment of opportunity costs when considering
programs to change the behaviour of individual drivers. It indicates the need to incorporate
the concepts of identification procedures, crash risk driver sub-group exposure, crash
frequencies, countermeasure solutions and countermeasure priorities. The framework sets
out a method to guide a structured assessment of the various issues requiring attention. It is
emphasised that these issues are not independent and therefore, ultimately, there is a need
to integrate them into an overall assessment which may be influenced as much by strategic
and policy concerns as by technical matters.
We concur with the NRMA and the STAYSAFE Committee in trying to avoid the use of the
term “road rage”. If the label is to be used it should refer to criminal behaviour (i.e., assault).
VicRoads, RACV and other interested organisations should focus on aggressive driving and
provide guidance on safe driving practices and how to avoid conflict on the road.
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VicRoads should consider the need for and value of providing a synthesis of advice in the
area; i.e., a list of suggestions (see later).
Most importantly, VicRoads should take the media hype on “road rage” as a reminder that
VicRoads should be setting priorities and the agendas when it comes to road safety.
The media hype “Maintaining the rage”
STOP PRESS
B. Reasonable, Transport Reporter
Melbourne: There are growing but as yet unconfirmed reports of thousands of
acts of generosity, courtesy and cooperation being displayed by drivers, riders
and pedestrians on Victorian road daily. This behaviour, colloquially known as
‘street sanity’ has always been at epidemic proportions and is considered a
necessary ingredient in the continued achievement of road safety progress.
It has been asserted throughout this report that “road rage” is not a new phenomenon and
much of what is reported in the media as “road rage” is criminal behaviour. In this brief
section we present in chronological order the references to “road rage” in the major daily
newspapers in Victoria. It is very clear that media coverage has turned to media hype in
recent months in Victoria. We did not check out other states but we hypothesise that whilst
“road rage” is on the media agenda the level of hype is considerably lower than in Victoria.
This could easily be checked out.
Age/Sunday Age
1997
March 19
Motorists says angry driver threatened to shoot him
March 18
Restraining order on sex offender
March 12
Running over the hill at age 53
March 9
Why the cities roads are the rage
March 5
Is that a traffic jam, or just a grand illusion?
February 26
(letter) The tram to selfishness
February 23
Dawn of a new rage
February 20
Hot enough for ya
February 18
Convicted paedophile avoids jail for stalking
February 7
Responsibility has its costs
January 28
(letter) The risks of our survival culture
January 27
Road to nowhere
January 26
Road scholars fail the big test
January 25
(Access Age) Slick titles slack morality
January 24
(Access Age) Rage or responsibility
January 23
(Editorial) Restrain the rage
January 22
(Access Age) Going out of style
January 22
(Access Age) A Vicious Circle
January 22
(Access Age) Seeing Red
January 22
Maintain your cool
January 22
(Letters) What we need is a road sage
January 21
(Access Age) Suggested as a topic to discuss
January 20
Plea for calm as road rage puts lives at risk... rising aggression prompts
a plea for calm
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January 20 How driver Jekyll becomes Mr Hyde
January 15 Slow driving and quick temper spark painful altercation
January 14 Boyfriend jailed for attack on motorist
January 11
Driver hit, bitten in daylight attack
January 11
Melbourne “road rage”
January 6
(Letter)
“road rage” shots prove point
January 4
(Access Age) Probably the din
January 3
(Access Age) Trendy lefties
January 2
(Access Age) Suggested topic for discussion
January 1
(Access Age) Suggested topic for discussion
January 1
Driver shot at after dispute
1996
December 15 Yobb’s rules... OK
December 14 Letter from letters to the editor
December 13 Christian zeal hits the road
December 12 Rage in a world of riding roughshod
December 9 Concern at rise in “road rage”
December 8 Driven to distraction by the modern rage
December 6
“road rage”
December 5 Judge’s “road rage” warning
November 13 Drivers to desperation (editorial)
November 7 "road rage” may simply be a case of bad manners
November 6 Mirror system offers wisdom in hindsight
October 27 Guys, you’re the ones who are driving us crazy
September 17 Technochap
July 26
Beware of the straissenwut - it’s all in the Hans signal
July 5
Road manners (editorial opinion)
1995
September 16 Driving to stay alive long enough to win
Herald Sun
1997
March 3
Letters to editor
February 24 Get tough on “road rage”rs
February 22
“Road rage” brings out worst in all of us
January 15 Slow driving and quick temper spark painful altercation
January 1
Highway gunshots
January 1
Rage rising on the road
1996
December 12 Get maniacs off the road
December 5
“Road rage” pair sent to prison
December 4 Police warn on “road rage”
December 4 Man bashed for incident on freeway
December 2
“road rage” gun attack
February 19 Danger plea ignored
February 19 Attacker gripped by rage
February 18 Convicted paedophile avoids jail for stalking
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February 18
“Road rage” mum in fear
February 18 Rage of road penalty
The Bulletin
1996
January 16
“Road rage” lost tempers lost lives
The law
The authors recognise that this is an area where we have no expertise.
There seems to be universal agreement that no special laws are required to deal with “road
rage”. This viewpoint is supported by the NRMA’s submission to the STAYSAFE
Committee, the AA (United Kingdom) Discussion Paper on Driver Aggression and the
accounts of three expert witnesses (Attorney General’s Department, Policy Traffic Policy,
Office of Director of Public Prosecution) to the STAYSAFE Committee hearing on 3 February
1997.
In the case of the latter, it was pointed out that there did not appear to be any gaps in the law
relating to personal violence offences arising from “road rage”. Indeed, it was noted that
many offences already exist on the statute books and can be called in aid when required.
However, one witness suggested penalties may need to be reviewed.
In essence, there appears to be a consensus that what is not adequately covered by a
motoring law is adequately covered by existing criminal law.
The AA (United Kingdom) has argued that there is a need for clear guidelines for the
treatment of offenders. Since it can be simply a case of assault, the driver may or may not
be given a driving disqualification.
The NRMA, in its submission to the STAYSAFE Committee, argued that developing specific
laws even on low level “road rage” offences could be counter productive.
In the case of the more violent or extreme incidents which may occur on the roads, NRMA
believes that it is not necessary to have additional laws which relate only to those acts which
occur in the road and traffic environment. The more serious incidents which have occurred,
have been adequately dealt with through the courts under existing law. By creating a
separate offence for incidents which occur in the road and traffic environntent, the message
could be sent to the community that violent and aggressive acts on the roads are different to
other assaults. This could encourage the view that aggression and violence at, the roads is
understandable and expected.
With respect to driver behaviour such as gesturing, abusiveness and so on, NRMA believes
that it should be extremely difficult to enforce any specific laws relating to these behaviours.
Therefore it may be more useful to adopt other approaches such as proving people with
information about how to share the road and avoid becoming stressed in the traffic
environment.
It should be noted that an offence of menacing driving was passed through Victoria
Parliament some years ago, but was never proclaimed. Further, …. there are of course
many other charges which can be laid under the general criminal law if the conduct amounts
to an assault with a motor vehicle or causes injury or death.
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Providing advice to individual motorists
The need to keep it simple
In Britain the driver licensing authority now includes some advice related to “road rage”
behaviour in handbooks for learner drivers without referring to “road rage”. We recommend
this activity, so long as it avoids the term “road rage” and, instead, focuses on avoiding
conflict on the road and reducing stress and fatigue. VicRoads should not give credence to
the term “road rage” and instead should see “road rage” as criminal behaviour. The UK
Highway code is as follows:
BE CAREFUL AND CONSIDERATE OF OTHER ROAD USERS
Don’t drive aggressively. Try to be understanding if another driver causes a
problem.
10.
If someone is behaving badly on the road don’t get involved. If you feel
angry, pull over and calm down.
11.
If a vehicle behind you is trying to overtake but can’t, take no action.
Keep a steady course and within the speed limit. Pull over if it is safe to do so
and let the vehicle pass. Never obstruct divers who wish to overtake.
Speeding up or diving unpredictably while someone is overtaking you can be
very dangerous.
12.
Never overtake a vehicle indicating right. Even if you believe the signal
should have been cancelled don’t take a risk. Wait for the signal to be
cancelled.
13.
If a vehicle pulls out into your path at a junction, slow,’ down and hold
back to allow it to get clear. Don’t over-react by driving up too close behind it.
The New Zealand study carried out by Police and Police psychologists provided some sound
simple advice:
When you err in driving and inconvenience someone, as we all do from time to time, try and
signal you are sorry”. An open handed wave might be useful.
Do not retaliate:
if the other driver is ahead let the gap increase;
if the other driver is tailgating you maintain a steady speed or pull over and let him or
her pass;
if you are really concerned, drive to a police station or stop by a police patrol.
The idea of a simple non verbal cue to say “sorry”, such as an open hand, would appear to
have considerable merit if we can get the media to take it up. According to one newspaper
report: the Sun-Herald March
23,
1997,
“Wave away
“road rage”; the STAYSAFE
Committee is considering the introduction of three signals to say “thanks” or “I'm sorry”.
placing a hand against a windscreen;
tapping the top of your head three times with the left hand;
a Mr Bean - type left arm salute.
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Elliott & Shanahan would recommend the New Zealand alternative as more likely to be
effective but consumer research will be essential as will be media support.
Should there be an emphasis on courtesy?
That it is difficult to prove any relationship between lack of courtesy and road crashes.
VicRoads could consider, in concert with others (e.g. RACV), raising the media agenda in a
positive vein by promoting courtesy and reminding motorists of specific actions which
provoke a positive response. To this end, Bill Tuckey’s “Road rage may simply be cease of
bad manners”, November 7, 1996 Age is a useful starting point. However we doubt the
efficacy of such an approach unless it is part of a much broader strategic approach.
Helping motorists who want assistance
The AA (United Kingdom) has prepared a number of simple publications for motorists. One
is aimed at Fleet Managers - “What can Fleet Managers do”. Another is a “Code of courtesy
and care on the road”. They have also prepared a glossy two-sided card “Avoid conflict on
the road” and (reverse side) “Reduce stress and fatigue on the road”.
The AAA (United States of America) has also prepared advice on “How can motorists protect
themselves?"
In addition, to these practical suggestions supplied by the Automobile Associations, there
are offerings from private individuals such as:
Dr John Larsen: Steering Clear of Highway Madness
Dr Arnold Nerenberg: Overcoming Road Rage:The 10 Step Compassion Program.
Given the time frame we were not able to obtain these two publications but we did locate
some reviews.
The 1996 Lex Report on Motoring (UK) also offers “Positive Coping Strategies”.
We are not recommending which advice we believe VicRoads should provide. To do so
would be foolish. It is vital to carry out research amongst motorists and obtain their reactions
to the various alternatives so that the likelihood of adoption is increased.
In summary, there is plenty of seeming sound advice which can be given to motorists.
However, it is questionable whether that information be given in the context of “road rage”.
Our recommendation is go the UK route rather than the US so that “road rage” is played
down, i.e. reference is minimal as per the glossy AA card.
Where to from here?
In three weeks we have tried to prepare a situation analysis from the available data. Apart
from media reports suggesting a “road rage epidemic”, there appears to be very little
evidence the “road rage” is on the increase. Certainly there is ample evidence of widespread
aggressive behaviours carried out by drivers but there is no evidence it is on the increase
nor that it is a significant contributor to road trauma.
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At the serious end, “road rage” is a matter of assault and the evidence suggests it is rare and
tends to be carried out by people with convictions for other offences, i.e. it is criminal
behaviour.
As scientists we have to say that there is no hard evidence available which warrants
VicRoads taking specific actions aimed at “road rage”. Indeed, we urge VicRoads not to use
the term but to refer to aggressive driving or other terms.
If actions are to be taken then there is a need for solid hard data on the nature and extent of
the problem in Victoria. Analysis of Police records is the only way such data will be
obtained. The Royal Automobile Club of Western Australia study is a step in this direction.
We are loathe to recommend resources being devoted to a similar analysis in Victoria
because there are far more significant priorities impacting on the road toll. The media hype is
likely to subside, especially given the beat-up in the last couple of months.
We see the challenge for road safety authorities to leadership and take hold of the road
safety agenda. In recent times, a pattern of short-term media focus on road safety issues
has developed, in part because the road safety system has become overly reactive and not
sufficiently proactive. This has enabled a range of organisations to dictate the road safety
agenda. Such debates are invariably unproductive because of their short duration, with the
spotlight moving from elderly drivers to young drivers and on to drugs and driving, single
vehicle crashes, roadside advertising, fatigue etc.
Given the various players that initiate or participate in these debates, it is rare for it to extend
beyond “policy position by press release”.
When there is much of substance to be done, the opportunity costs of such diversions are
too high. A stronger leadership role by the central players is required - if the vacuum is filled
by substantive issues and sensible debate leading to solutions, the peripheral issues will
remain largely peripheral.
If VicRoads feels there is some imperative to proceed further (beyond media agenda setting)
then the focus ought to be on aggressive driving not on “road rage”. The yearly “aggressive
driving campaign” in Ontario, Canada provides important information on the road safety
problem relating to aggressive driving and what can be done to combat the problems.
We believe we are reflecting the advice of the road safety experts when we suggest that
“road rage” is and ought to be low priority if our aim is to reduce the incidence of road users
being killed or seriously injured. The term “road rage” does not serve us well and is now
being trivialised:
“ROAD RAGE”
Traffic safety is a hot issue at top South Brisbane girls’ school Somerville
House. The latest school newsletter says authorities are finding it difficult to
protect students from the
“unsafe driving practices” of some Somerville
parents.
It seems some parents are “insanely” double and triple parki.ng in the school
vicinity and “the verbal abuse” to which some teachers trying to ensure road
safety are subjected is “a matter for shame”.
The newsletter goes on: “Breaking the law is not cute or clever. It is culpable
idiocy to lend overt or tacit social approval to offenders who recount to you
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their triumphs over the teachers who tried to protect the lives of our children.”
(Courier Mail March 7, 1997, p.16.)
“ROAD RAGE”
The building of freeways is guaranteed to get Sydney angry and the Eastern
Distributor and the M5 have locals up in arms. They would do well, writes
Linda Morris, to look at how the Beecroft road warriors emerge from the battle
against the M2 (Sydney Morning Herald, Feature 11, whole page, April 1,
1997).
Finally, we are reminded that “road rage” needs to be seen in a much broader context. We
were unable to obtain, in time, a paper by two people who were recommended as experts on
“road rage”. Stradling and Parker (1992) carried out a survey of United Kingdom motorists
and concluded that 92% of the UK driving population admit to technically criminal behaviour
on the roads.
Conclusions and recommendations
“Road rage” represents criminal behaviour and has little, if any, overlap with driving
behaviour. It is therefore, primarily an issue for police rather than road safety authorities.
As criminal behaviour, “road rage” events may be triggered by a driving circumstance but
this is largely incidental to the behaviour (which could just as easily involve the individual
offender reacting to a circumstance on the street, in a hotel, at home etc.).
The consensus view of “road rage” is that it is:
not a significant contributor to road crashes
a rare event
not increasing in frequency, and
has been around for a long time.
Nevertheless, road safety can and should provide guidance on (urban) driving behaviour,
with the strategic objective of directly improving the amenity and efficiency of the
metropolitan road network. An indirect benefit of reduced crashes may follow.
Given the central role of the media in elevating the profile of “road rage” incidents, it serves
as an important reminder that road safety authorities should be leading the community
debate on (substantive) road safety issues rather than having to react to peripheral (but
‘sexy’) diversions.
A suggestion for further, limited, work to more reliably quantify the number and type of “road
rage” incidents (if only to provide a baseline for monitoring purposes) was made. Given
competing needs, such work has relatively low priority.
However, the current debate has suggested a paucity of behavioural information available
for informed program development and policy formulations Support for activities in this area
to assist the above strategic objectives for the improvement of (urban) driving is strongly
recommended:
This report is intended as a “discussion paper” in an area where the media has been the
main player rather than road safety authorities. Much of the information obtained in this
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report will be of considerable value to road safety professionals around the world.
Accordingly, it is recommended the report be distributed widely including to all those who
contributed.
Road safety authorities in general have not given “road rage” any prominence and wisely so.
We recommend that authorities continue to focus on high priority road safety issues and also
take a proactive leadership role in community discussion of substantive road safety issues.
While limited work could be undertaken to more validly and reliably estimate the incidence of
“road rage” events in Victoria, such as being carried out in W.A., such work is of relatively
low priority in the light of competing needs. It might be more useful to gain insights and
understanding of road safety issues at the behavioural level (i. e. what are road users
actually doing and how should road safety programs and policy respond?).
References (Used or cited)
AAA Foundation for Traffic Safety (1996) Report on Aggressive Driving, Washington.
Connell, D. & Joint, M. (1997) Driver Aggression Group Public Policy - Discussion paper
released March 16, AA Road Safety Unit.
Crettenden, A.C. & Drummond, A.E. (1994) Young Driver Research Program: The Young
Problem Driver versus The Young Driver Problem, CR 151, FORS, Canberra.
Drummond, A.E., Cook, R., Brown, M., & Lovegrove, A (1995), The Victorian Demerit Points
Scheme, Driver Improvement: Investigation of the potential value of diver counsellors for
‘recidivists’ and Court appearances for
‘habitual’ demerit point offenders, report for
VicRoads, Melbourne.
Howard, Andrew & Joint, Matthew (1994) FATIGUE AND STRESS IN DRIVING, AA Group
Public Policy, U1t, September.
Ingham, R. & Rolls, G. (1995) ‘Safe‘and ‘Unsafe’ - a comparative stud of younger male
drivers, Dept. of Psychology University of Southhampton.
Joint, Matthew, (1995) ROAD RAGE, The AA Group Public Policy Road Safety Unit. UK,
March.
Itraus, J., Blander, B. & McArthur, D.
(1995) Incidence, Risk Factors and Prevention
Strategies for Work-Related Assault Injuries: A Review of What is Known, What Needs to
be known, and Countermeasures for Intervention Annual Review of Public Health,
16,355-379.
Larsen, John (1996) Steering Clear of Highway Madness.
Mizell, Louis, (1997), Aggressive Driving, AAA Foundation for Traffic Safety.
Nerenberg, Arnold (1996) Overcoming RoadRage: The 10 Step Compassion Program.
NSW Bureau of Crime Statistics & Research (1996) NSW Recorded Crime Statistics 1995.
NRMA (1997) Aggressive Intimidating Menacing and Abusive Driving. Submission to NSW
Parliamentary Staysafe Committee.
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Ontario Ministry of Transportation (1996) 1996 Aggressive Driving Campaign Information Kit:
Aggressive Driving Stop You Dead. Road Safety Marketing office, Ministry of
Transportation, Ontario, Canada.
RACV Red Spot Surveys (1996) (1994)
Rozsbach, R (1991) Aggression in traffic: An Exploration SWOV in Dutch (abstract only)
Slotegraar, J. (1993) Aggressive behaviour in traffic: Qualitative inventory and definition.
Royal Dutch Touring Club in Dutch (abstract only).
STAYSAFE Committee (1997) Report of Proceedings; Sydney, Monday February 3.
Trimboli, L. & Bonney, R. (1994) Assaults on School Premises, NSW Bureau of Crime
Statistics and Research.
Wright, P.G. Gaulton, R.E. & Miller I. (1997) Road Rage: An exploratory Study, New Zealand
Police, March, Wellington.
Additional references not used or obtained
AAM1 Survey (1996) - Brian Sweeney & Associates: A 3 page statement of findings dated
October 30, was available. AAMI.
BBC Documentary on Road Rage
Reinhardt, Rutland, T. (1996) Road Rage: Have Cars Become Too Safe and Comfortable?
Police Journal 69(14), 285-8.
Stradling, S.G. & Parker, D. (1992) Motivational Correlates of Violations and Errors on the
Road. Behavioural Research in Road Safety II Proceedings of Seminar
17/9/1991
Manchester University (TRL).
Wuyts, Maryse (1996) Psychologue” L‘agressivite dans le traffic, Secuna, April/May, p. 18-
19, in French (available not translated).
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ROAD RAGE AND THE EPIDEMIOLOGY OF
VIOLENCE: SOMETHING OLD,
SOMETHING NEW
R.W. Harding, F.H. Morgan, D. Indermaur, A.M. Ferrante & H. Blagg
University of Western Australia
SOURCE:
Harding, R.W., Morgan, F.H., Indermaur, D.,
Ferrante, A.M. & Blagg, H. (1998). Road rage
and the epidemiology of violence: Something
old, something new. Studies on Crime and
Crime Prevention, 7, 221-238.
“Road rage” is the term in popular usage to describe impulsive driving related
violence between strangers. The research described here explores empirical
data relating to such incidents in Western Australia in the period 1991-95. The
data suggest that road rage incidents are increasing both as a rate per
100,000 residents and per
100,000 registered vehicles. However, such
incidents are reasonably stable as a proportion of stranger violence generally.
Linking such incidents with data as to traffic flow and volume and distance
driven, an exposure effect - as to both victim and offender - emerges clearly.
The paper examines road rage in the context of the general literature on
stranger violence and in the context of particular case studies taken from the
data base. It was found that groups at high risk of violent offending against
strangers (young males, Aboriginals) are at less risk of committing road rage
violence than street violence and that this is because they are under-
represented (or less exposed) as drivers in terms of distance driven; whilst
groups at low risk of violent offending against strangers (older males) are more
at risk of committing road rage violence than street violence and that this is
because they are over-represented (or more exposed) as drivers in terms of
distance driven. Yet the dynamics of road rage incidents, when they do occur,
conform with general violence analysis as to status defence, identity
enhancement and disinhibition. There is thus an old and familiar rage element
to road rage; but there is also a new road element brought about by the
frustration of over-long exposure to the driving experience. Exposure can bring
about an effect where persons who do not otherwise fall within the category of
violent offenders can cross that boundary. It is considered that these
exploratory findings are in principle applicable to road rage world-wide, that
they are sufficiently robust to support further empirical research into road rage,
and that they raise clear crime prevention implications as to road design, traffic
flow arrangements, driver training and the like.
(Studies on Crime and Crime Prevention Vol. 7 No. 21998. National Council
for Crime Prevention). Keywords: Road rage incidence, empirical data, road
rage and violence.
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Popular culture and road rage
The term “road rage” has been used in the United States and the United Kingdom since the
late 1980s. For the mass media, the subject has provided a welcome variant to the usual
“law and order”,
“us and them” moral dialectics. The focus on the dangers posed by
(potentially) all other drivers has sensationalised the dark inner life of the average driver as
he or she (mostly “he”, as will be seen later) “loses it”, goaded beyond endurance by the
frustration and provocation of traffic congestion and driver discourtesy in the competition for
finite roadway space. 1 The treatment intrigues, for it links the decay of civility to the use of
that very symbol of modern freedom, prosperity and progress - the motor car.
Anecdotal and survey evidence each tend to confirm that it is indeed a very wide cross-
section of drivers whose conduct potentially constitutes a flashpoint on the roads. For
example, a talk-back web site in the United Kingdom 2 reveals the lack of a stable boundary
between the status of victim and that of offender. Contributors reveal an empathic
understanding of the pressures placed on motorists. Responding to requests for calm urged
as part of a Channel Four video on the subject, a typical respondent said:
in effect the video tells us just to let people run all over us, nick our cars, drive
badly, cut us up, push us off the road, queue jump in front of us, because if we
retaliate it might be the worse for us...
. The more you let people get away with
this behaviour, the more inclined they’ll be to do it again. I’d much rather let these
idiots know what I’m feeling than back down.
In the United States a commentator 3 situates this kind of behaviour within the rich tradition of
American vigilantism. His theme is that the American people have always valued self-
reliance in defending their rights; the “highway vigilante” is there to “teach a lesson” to and
“hit back” at “bad drivers”.
Research by (US) Foundation AAA 4 claims that violent incidents involving drivers have
increased by an average of 7 each year since 1990. The report states that
People have been shot because they drove too slowly or played the radio too
loud...
. But violent traffic disputes are rarely the result of a single incident; rather,
they seem to be the result of personal attitudes and the accumulation of stress in
the motorist’s life.
A 1995 survey of 526 motorists by the Automobile Association in the United Kingdom (Joint,
1996) found that almost 90 of motorists reported they had experienced an incident in the
previous twelve months that in their perception could be classified as road rage. Sixty per
cent also admitted losing their temper behind the wheel.
So prominent has road rage become as an aspect of contemporary popular culture that it
was only a matter of time before it would be invoked as an alibi for more traditional violence.
One notable case in the United Kingdom concerned the death of a driver who was allegedly
harassed by a “fat man” in a game of “cat and mouse” along a narrow country lane - the fat
man eventually overtaking the victim, then making him slow down, before finally forcing him
to stop and stabbing him to death. This story received wide and credulous media coverage—
1 Hollywood even hung one of its well-known mayhem movies, “Falling Down”, on this type of
frustration.
2 < chrisl@division.co.United Kingdom >
3 J. Larsons at web site < http://www.choicemall.com.80/roadrage >
4 Road Rage on the Rise, AAA Foundation Report: <http://webflrst.com/aaa/text/roadrage.htm>
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until the police arrested the victim’s passenger
(his fiancee) for his murder. 5 To a
criminologist, of course, this turn of events possessed a reassuring familiarity - fatal violence
amongst intimates.
TABLE 1. Novaco’s 1991 roadway aggression typology
Target
Aggressor
Target
Temporal
Intentional
Traffic
location
location
identity
interval
quality
relevance
Roadway
inside
shooting/
(typically)
inside
anonymous
immediate
impulsive
yes
throwing
Assault with
inside or
inside
anonymous
immediate
impulsive
yes or no
vehicle
outside
or personal
or delayed
“Sniper”/
inside
outside
anonymous delayed
premeditated yes
Robber
Drive-by
outside
inside
personal
delayed
premeditated no
shootings
(typically)
(typically)
Suicide/
Murder
inside
inside
personal
delayed
premeditated
no
crashes
Roadside
outside
outside
anonymous immediate impulsive
yes
confrontation
The Western Australian study
Defining “road rage”
This last example epitomises why popular culture urgently required supplementation by
rigorous criminological analysis. Novaco (1991) reviewed studies of all forms of driving
related aggression and violence, and developed a useful typology: see Table 1.
The popular concept of “road rage involves spontaneous violence between strangers arising
out of driving interactions. Thus Novaco’s first, second and last categories each have areas
of overlap, without quite covering the road rage experience.
It is evident that the term “road rage” has been colloquially used to describe a wide range of
negative, unpleasant and aggressive driving experiences. Our study found that many
respondents characterised as road rage not only the infliction of personal violence but also
attacks on their cars by thumping or banging and also such matters as obscene language or
gestures, flashing lights, tail-gating, lane hopping, and queue jumping into parking bays.
These latter incidents can arguably best be seen as examples of incivility rather than
criminality, however. If all such incidents can so readily shelter under the same definitional
umbrella, it is no surprise to be told, as with the British and American material cited above,
that road rage is already widespread and is increasing rapidly. But such comments are not
very informative. The looser the definition, the fuzzier the insights.
Accordingly, our study focused on impulsive driving related violence between strangers.
“Violence” included actual physical assaults and threats of violence made in a context where
it was logistically possible to carry them out. Property damage was excluded (though its
5 The deceased was called Lee Harvey. His fiancée, Tracie Andrews, was convicted of his murder on
27 July 1997 and sentenced to life imprisonment.
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inclusion would have approximately doubled the number of incidents within our data base 6 ),
as was mere incivility” of all kinds 7 . The purpose of adopting a strict and narrow definition
was to filter out incidents whose meanings may be somewhat subjective (incivilities) and to
emphasise actual or potential danger from personal violence.
The reference to strangers reflected a common sense view about human interactions. If
people who already know each other (neighbours, family) resort to violence in a roadway
situation, it is very likely to have arisen out of their pre-existing relationship rather than some
suddenly-discovered dissatisfaction with each other’s driving conduct. A central and defining
characteristic of road rage is that the aggressor’s target is initially anonymous.
Other aspects which flowed from our definition were as follows: (a) that only one of the
parties needed to be the driver (or passenger - for occasionally it is passengers who take on
the mantle of outrage) of a motor vehicle, with the consequence that the second party might
be a pedestrian or a cyclist; (b) that the incident may arise “off the road”, as in a parking lot;
and (c) that the incident was spontaneous or impulsive rather than planned or carried
through from an earlier non-road incident.
The Western Australian data base, other information sources and estimates of road rage
incidents
This definition opened up a manageable and reliable data base. The main data source for
our study was the Offence Information System of the Western Australian Police Service.
When recording a reported offence, police complete an offence report which contains victim
and offender characteristics (sex, age, race, etc.) and offence information (location, date,
time, offence classification code, etc.). Included in the offence report is a “narrative” section,
which is a brief description derived from the victim’s account of events, as well as the
reporting police officer’s own observations and any enquiries that have been undertaken.
This narrative may be brief - one or two sentences - or occasionally quite long several
paragraphs. In addition to these police data, we examined four road rage cases dealt with in
the criminal courts and 14 letters received by the Royal Automobile Club from members
about road rage, as well as conducting some interviews with respondents who contacted the
Crime Research Centre. These sources were essentially qualitative and of some assistance
when developing a typology of incidents derived from police data.
Of course, there is no offence in Western Australia (nor as far as is known anywhere else)
which specifically covers the experience of “road rage” as such. 8 Cases had therefore to be
identified in a roundabout way. The first step was to scan all offences falling within the
relevant offence categories (i.e., assault and related matters) during the five-year period
1991-95. Cases that did not involve strangers or where the relationship between the parties
was unknown were filtered out, as were incidents which had not occurred on a
street/roadway location, in a vehicle or in a car park. After this filtering stage, the data base
contained 7,326 incidents.
These cases were then screened manually, with reliance particularly placed on the narrative
section of the police report, to ascertain whether they truly fell within the adopted definition of
6
It is possible that the difference between these cases and our own definition of road rage was no
more than a locked car door. A followup or replication study should explore the impact of including
such incidents within the research definition.
7
It is, of course, understood that some victims such as the elderly nevertheless found such incidents
intimidating and frightening.
8 This parallels another offence category of great current concern, domestic violence. Consequently,
attempts to estimate the extent and nature of such incidents must he carried out indirectly, through
triangulation of multiple data sources: see Ferrante et al. (1996).
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road rage. 9 A total of 797 cases survived this screening, and it is these which are analysed
below.
Against a background of increasing numbers and rates of street assaults generally, 10 these
road rage incidents comprised a relatively stable proportion: see Table 2.
TABLE 2. “Road Rage” incidents by year.
Year
Cases of road rage
As a percentage of all
street assaults by stranger
n
%
1991
119
9.8
1992
135
10.8
1993
143
10.3
1994
202
12.6
1995
198
10.5
Total
797
10.9
However, measured against State population and against registered vehicles, the trend was
upwards, at least for the first four of these years. This was particularly so in relation to the
Perth metropolitan area, which is the only location within Western Australia where the
commonly perceived preconditions for road rage (i.e. traffic congestion and clogged roads)
are to be found: see Table 3. In fact, only 7 of road rage incidents occurred in non-
metropolitan areas of the state even though 27% of the population resides there.
Characteristics of victims and offenders
Of the 797 incidents, 17 (132) involved female victims and 83 (665) males. Offender details
were sparse, being available for only 26 of the cases; within this 93 (204/219) were male.
Aborigines were victims in fewer than 1 % of cases but made up 5 % of offenders in cases
where race was recorded.
Young drivers, aged
18-24, seemed especially vulnerable, raising the possibility that
inexperience may be associated with involvement in such incidents. However, unlike the
general decline with age seen in other forms of violent victimisation, a sustained level of
victimisation appears for female road rage victims until the 40-44 years age-group and for
males until 45-49 years age group.
When victim and offender characteristics in relation to street assaults by strangers generally
are examined and compared with road rage incidents, some interesting observations can be
made: see Table 4.
9 The standard processes for inter-rater reliabilitx and verification were adopted.
10 There is a continuing debate as to whether these increases are real or apparent, attributable to an
increase in violent offending or changed reporting practices: Indermaur (1996). However, there is no
basis for supposing that the road rage component of criminal violence generally is distinctive; it is
reasonable to assunie that the relativities have not been skewed by this factor.
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TABLE 3. Trends in the rate of road rage incidents measured as a proportion of
population, number of registered vehicles and Perth metropolitan traffic volume.
Year
1991
1991
1991
1991
1995
Incidents
119
135
143
202
198
Incidents per 100,000 WA residents
7.3
8.1
8.5
11.9
11.4
Incidents per
100,000 registered
11.2
12.5
12.9
17.7
16.8
vehicles
Perth metropolitan area only:
Incidents
114
129
133
187
178
Incidents per
100,000
metro
9.6
10.7
10.9
15.1
13.9
residents
Incidents per
100,000 metro reg.
14.7
16.3
16.4
22.4
20.7
vehicles
Incidents x annual metro traffic flow
1.4
1.6
1.6
2.2
2.0
Notes: Resident population estimates and registered vehicle data were obtained from the Australian
Bureau of Statistics (Catalogue No. 3101.0). Traffic flow data were obtained from Main Roads
Western Australia . 11
Most notably, serious injuries ran at a lower rate in road rage incidents than in other street
assaults; offenders to a significant extent came from older age-groups. And Aboriginals were
markedly under-represented as victims and even more particularly as offenders.
Traffic volume, driver exposure and road rage
The data base allowed us to plot road rage incidents by time of day and traffic volume. 12 Not
surprisingly, Tables 5 and 6 indicate a broad association between traffic volume and road
rage incidents.
An interesting aspect relates to rush-hour incidents. Whilst the morning peak period has a
disproportionately low level of road rage incidents (16 % traffic volume, 8 % incidents), the
afternoon rush hour and the later part of the day generally show somewhat higher figures
(e.g.,
1501-1800, 27% of road rage incidents as opposed to 23 % traffic volume). One
possible explanation for this is driver stress and exposure. Hartley and El Hassani (1994)
11 The following figures were used
Year
1991
1992
1993
1994
1995
Population
1,636.1
1,657.4
1,676.4
1,701.9
1,731.7
Population metro
1,188.8
1,205.5
1,221.2
1,238.8
1,282.8
Registered vehicles (‘000 veh)
1,061.6
1,081.7
1,111.0
1,142.4
1,175.5
Registered vehicles metro (‘000 veh)
774.9
791.2
812.1
834.0
858.1
Average daily traffic volume #
216.3
219.2
227.8
233.2
239.2
Average daily annual volume*
79.0
80.0
83.1
85.1
87.3
# Average daily traffic volume measured as average daily traffic over Causeway’ and Narrows
Bridge, combined directions (1,000s of vehicles)
*Average annual traffic volume measured as average annual traffic over Causeway and Narrows
Bridge, combined directions (1 ,000,000s of vehicles)
12 Traffic volume was projected from figures of usage of the two bridges which control access into the
Perth CBD from the east and the south: see also footnote 11.
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have linked driver stress to traffic accidents, and Blockey and Hartley (1995) have linked a
high level of road exposure to more dangerous driving violations. Further, a study of the
stress of driving by Giulian et al (1990) found that drivers generally experience more stress
in the evening and in midweek. 13
TABLE 4. Comparison of victim and offender characteristics* for road rage incidents
and other street assaults by strangers.
Characteristics
Road rage
Other
street
assaults
by
%
strangers
%
Victim male
83
78
Victim Aboriginal
1
8
Victim aged < 25
39
55
Victim aged 25-44
43
38
Victim aged < 45
17
7
Victim sustains serious injury
4
8
Offender male
93
84
Offender Aboriginal
5
41
Offender aged<25
37
68
Offender aged 25-44
53
29
Offender aged 45
10
5
* It was not possible to ascertain sex, race and age characteristics for nearly 75% of offenders.
However, it is also reasonable to hypothesise that the exposure effect should not be
confined to the particular time at which driving is undertaken and the traffic conditions
obtaining at that very period. If offending is indicative of offender/driver frustration with the
traffic situation, one would also expect a broad association between distance driven/time
spent on the road and victimisation. In other words, the more time spent driving, the greater
the exposure to the risk of becoming a victim of road rage and/or an offender.
The Australian Bureau of Statistics (ABS) road usage data (ABS 1997) enable the exposure
hypothesis to be explored. For example, ABS data estimated that just over 70 % of distance
travelled by motor vehicles involved a male driver, and 30 % a female. 14 That being so, if
males and females had equal likelihood of victimisation independent of factors other than
exposure and if they had driven equal distances and thus been equally exposed, the
victimisation percentages would have been not 83 : 17, as recorded (see Table 4), but about
68 : 32. In this context what is apparently a five-fold disparity is in reality little more than
twofold. Immediately, then, exposure data throw an important and fresh perspective upon
victimisation patterns. 15
13 Interestingly, in a Canadian study of the role of exposure ill comparisons of crash risk among
different drivers and driving environments, Chipman et al (1993) found that exposure time was bet’ter
than distance ill explaining crash risk.
14 In June 1997 Australian road usage figures for1995 became available from the Australian Bureau of
Statistics (ABS 1997), supplementing those available for 1991 - in other words, framing the period of
our owl, data collection. Although these figures are national, not broken down by State, it is
reasonable to assume that the Western Australian figures broadly reflect the national figures.
15 If the notion of road rage is limited to passenger vehicles, where females drive nearly 40% of the
distances
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TABLE 5. Daily traffic volume and road rage incidents.
Road rage
Road rage
Traffic
Day of week
incidents
incidents
volume
n
%
%
Monday
85
11
15
Tuesday
110
14
15
Wednesday
120
15
16
Thursday
116
15
16
Friday
142
18
17
Saturday
112
14
12
Sunday
112
14
10
Total
797
100
100
TABLE 6. Road rage incidents by time of day and traffic volume.
Road rage
Road rage
Traffic
Time of day
incidents
incidents
volume
n
%
%
0001-0300
29
4
2
0301-0600
11
1
2
0601-0900
64
8
16
0901-1200
108
14
18
1201-1500
164
21
19
1501-1800
217
27
23
1801-2100
130
16
13
2101-2400
74
9
7
Total
797
100
100
From this point on, however, discussion will focus upon male victimisation and offending
patterns. This is so for two reasons: first, the general epidemiology of violence is very much
a male one; second, and more cogently, the numbers of female victims (112) and offenders
(15) are both too small to permit meaningful analysis, even at the exploratory level.
Table 7 sets out the total distances travelled by male drivers by age-groups. Table 8, with
age-groups collapsed into three categories, sets out the percentages of distance driven by
male drivers, road rage victimisation and other stranger victimisation. The data strongly
suggest that groups usually at high-risk of stranger victimisation (i. e. young males) are less
at risk, relatively speaking, when less exposed, i.e. by doing less driving, and low-risk groups
are more at risk, relatively speaking, when more exposed, i.e. by doing more driving.
travelled, the victimisation ratio becomes 76:24, a less dramatic change but still worth noting.
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TABLE 7. Total distance travelled (millions of kms *) and percentages: male drivers,
1995.
Age group
Distance
%
15-24
12,216
11.6
25-34
22,271
21.1
35-44
26,126
24.8
45-54
24,020
22.8
55-64
13,403
12.8
65 and over
7,280
6.9
Total
105,316
100.0
*Note that 8,232 million km were excluded where age not known
However, the greatest interest lies in the offenders. Is distance travelled/driving time related
to offending patterns? Bearing in mind the admitted incompleteness of the offender data that
could be extracted from our data base (see Table 4, above), one can nevertheless speculate
that this may indeed be the case. This emerges from Table 9.
TABLE 8. Percentages of distance driven, road rage victimisation and other stranger
victimisation of male drivers, by age-group.
Distance
Road rage
Other
Age group
driven
victims
stranger
(%)
(%)
victims
(%)
< 25
11.6
38.6
51.2
25 - 44
45.9
42.7
41.3
45
42.8
18.7
7.6
What emerges from this is almost the obverse of that which was seen for male road rage
victims - namely, that groups usually at high risk of offending in stranger assault situations
but who are less exposed, comparatively speaking, through driving less are also at lower
risk, comparatively speaking, of being involved in road rage stranger violence; whilst low-risk
citizens (i.e. those in the older age groups) who are more exposed, comparatively speaking,
through driving more are more at risk for offending than they are in other stranger violence
situations. The picture is a little different with regard to the intermediate age-group of high
mileage drivers, for they are more at risk for offending than in other situations even though
their vulnerability as victims directly correlated with their exposure as drivers.
Aboriginals - who make up 41 % of offenders in street assaults by stranger were offenders
in only five per cent of road rage situations. The Australian Bureau of Statistics survey of
motor vehicles in Australia (ABS 1997) did not differentiate between Aboriginal and non-
Aboriginal vehicle ownership and use. However, three well-known factors would tend to
confirm that distance travelled by Aboriginal drivers would be quite low: (i) lower Aboriginal
than non-Aboriginal car ownership rates; (ii) a much greater propensity for Aboriginal-driven
cars to carry multiple passengers than for those driven by non Aboriginals; and (iii) far
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greater usage in rural areas, where the pre-conditions for road rage do not really exist. For
this demographic group, then, as well as for young males generally, lower exposure likewise
is associated with lower risk of offending.
TABLE 9. Percentage of distance driven involvement in road rage and involvement in
street assaults by strangers, by age and race, for male road rage offenders.
Age group
Distance
Involvement
in
Involvement
in
driven
road rage as
street assault by
(%)
offenders
strangers
(%)
(%)
< 25
11.6
37.0
67.7
25 - 44
45.9
53.0
28.8
45
42.8
10.0
3.5
Aboriginal very low
5.0
41.0
In summary, the exposure argument is supported by five factors: (i) time of day/day of week
driving and road rage patterns; (ii) sex of victims (women under-represented as both drivers
and victims); (iii) age distribution of victims; (iv) Aboriginal ethnicity of victims and offenders;
and (v) age distribution of male offenders. On that basis, it would appear that there is indeed
a road component to road rage - a finding which is of considerable social significance in that
it would indicate that aspects of the design of modern lifestyles are in themselves
criminogenic (and indeed victimogenic) The data in relation to offenders are insufficient at
present to fully test this hypothesis to the point of statistical significance, but certainly cogent
enough to support further exploration and research along these lines.
Triggers for road rage
Of course, very few drivers respond to driving stress and frustration by indulging in road rage
as we have defined it, i.e. impulsive violence. Understanding something of the dynamics of
archetypal situations will facilitate an attempt to fit road rage into violence theory generally.
Drawing on the narrative section of offence reports, accounts from our own respondents and
a few law reports, it was possible to begin to identify some common triggers for these
incidents. Five types of situation emerged from our case studies:
encounters with slow drivers;
other drivers cutting in or overtaking;
stereotyped sex roles - attributions of driving incompetence by males in relation to females;
accidents between vehicles; and
competition for parking space.
Slow drivers
The following examples illustrate a core reality of driver aggression - that the rules of the
road as constructed in the driving culture do not necessarily correspond to the formal laws
as set down in road traffic legislation. The tacit, situationally negotiated and predominantly
masculine rules of driving legitimate a robust driving style aimed at reducing travel time,
decisively negotiating barriers to movement and keeping traffic moving. Additional
pressures, such as being late for work or meeting family obligations, frequently add to the
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tensions between the formal law, on the one hand, and the driving culture, on the other.
Road rage can then be construed as “punishment” by the offender to the victim for failure to
conform with the tacit rules.
Case Study 1.
The complainant had been stationary at a Stop sign waiting for a break in the traffic; the
alleged offender was a passenger in the vehicle behind. The offender then got out of the
second vehicle and asked the victim why he was taking such a long time to move. The victim
replied that he was waiting for a break in the traffic, where upon the offender swore at him
and challenged him to get out of his car. When he did so, the offender punched him in the
face injuring him above one of his eyes.
Case Study 2.
The complainant was instructing a learner-driver. The offender followed close behind the
vehicle for several kilometres, unable to overtake because of the oncoming traffic.
Eventually, the offender got clear, pulled alongside the learner driver’s vehicle, and gestured
for him to pull over to the side of the road. When he did so, the offender got out of his car,
came round to the passenger side where the instructor was sitting, and punched him through
the open window in the face. He challenged the instructor to get out and fight him, but the
instructor and the learner driver wound up their windows and locked their doors. The
offender then returned to his car and drove off. The victim said that the offender had been
shouting that he was late for work.
Cutting in and overtaking
For the many drivers who adopt a competitive driving style, being overtaken can be an
insulting or even a disturbing experience, particularly when the other driver appears in their
judgement to cut in too sharply. The overtaking driver, on the other hand, may regard this
manoeuvre with a sense of pride, particularly where he has gauged the speed of the
oncoming traffic with such precision that he has been able to get ahead of the queue by
darting in just “in the nick of time”. Such situations readily beget status contests, which are
so often associated with interpersonal violence generally. If ‘a road rage incident then
ensues, it is often difficult to determine who is offender and who victim.
Case Study 3.
A driver, X, cut in front of another driver, Y, as they approached a red light. Y followed X and
remonstrated with him outside his home. X responded by grabbing Y around the throat and
punching him in the face.
Case Study 4.
A vehicle driven by A cut in front of one driven by B, and the occupants of B’s car abused A.
A then retaliated by ramming B’s car and running it off the road. The occupants of A’s car
then produced iron bars and attempted to hit B and his passengers; a brief fight ensued,
before B and his passengers ran off on foot. A and his friends then began to smash up B’s
car.
Case Study 5.
The offender had been driving behind the victim at speed but was unable to pass because of
heavy oncoming traffic. Both cars reached a traffic light and the offender drew up alongside
the victim and made some offensive remarks. The instant the lights changed the offender
sped off ahead of the victim, then applied his brakes several times so that the victim’s car
had to brake suddenly to avoid a rear-end collision. At the next light, the complainant said
“Don’t be stupid” or words to that effect, causing the offender to get out of his car and
approach him saying, “I’m going to punch your head in. The victim locked his car door and
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wound up the window, and the offender punched the window showering the victim with
shards of glass.
Stereotyped sex roles and attributions of driving incompetence
A number of case narratives show male drivers assaulting females who they believe have
transgressed the tacit (masculine) rules of the road - in particular, failure to move decisively
into traffic. In such situations, male feelings about females or feminists as such not
infrequently emerge.
Case Study 6.
A woman driver was waiting to make a right hand turn at peak hour against the stream of
home-bound traffic. The particular turning is especially difficult because of the additional
congestion caused by a railway crossing near the intersection. Eventually she turned but
then had to stop at the railway crossing gates. At this point the male driver of a van which
had been behind her at the intersection got out of his car and approached her. He told her,
“You have to push in.” She told him to “get stuffed”, and quickly wound up her window when
he made a rude gesture. He then broke off her radio antenna, at which point she wound
down her window again to remonstrate. He responded by punching her in the face, fracturing
her nose.
Case Study 7.
The victim indicated she was about to turn right, then stopped her vehicle having decided
she had miscalculated her ability to get into the gap in the oncoming traffic. The traffic
behind her thus had to stop suddenly also. The driver of the car behind got out, approached
the victim’s car, put his clenched fist near her face and said, “Fucking bitch; if you ever do
that again...
.The offender then pulled her keys from the ignition and threw them away. As he
turned away she tried to close her door; he grabbed it and slammed it shut.
Case Study 8.
The victim pulled out into heavy traffic. A motor cycle pulled alongside her as she was
driving and kicked the car door. He was swearing at her, yelling “Fucking people like you
cause accidents.” This continued until they had to stop at traffic lights, at which point the
motor cyclist spat in the victim’s face. He continued to abuse her verbally for several
kilometres until she turned off the road.
Traffic accidents
Minor traffic accidents are the source of a great deal of aggravation - and the person
aggrieved is not infrequently the one whose driving seems to have contributed most to the
accident.
Case Study 9.
The victim was stationary at a traffic intersection when another vehicle drove into the back of
his, pushing it to the centre of the intersection. The driver of the second car got out and
punched the victim in the face, before driving off.
Case Study 10.
The victim was approaching a roundabout when a car suddenly emerged from a side road
(actually the wrong way down a one-way street). There was a minor collision. Two men got
out of the second car, dragged the victim from his vehicle and punched him to the ground
before driving off.
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Case Study 11.
Two motorists got into a heated argument as to who was to blame for a minor collision
between their vehicles. One of them grabbed a cricket bat from his car and hit the other in
the face until he fell to the ground. He then hit him on the body. The victim received a
fractured skull, a broken jaw and a broken foot.
Parking
The frustration of trying to find a parking space seems to be the last straw for some drivers.
If success is plucked from their grasp in a way which they consider unfair, a road rage
incident may ensue. Generally, the atmosphere in crowded parking areas is highly
competitive, leading to conflicts.
Case Study 12.
The victim was about to drive into a parking space on her own side of the road when another
vehicle coming from the opposite direction veered across the road and shot into the space,
facing in the wrong direction. The victim asked him to move the car, saying “I got there first”.
The offender produced an iron bar from under his seat and threatened to hit the victim with
it. The victim drove off somewhere else.
Case Study 13.
The victim was looking for a space in a suburban shopping mall car park. She saw a car
vacating a space, and drove into it just after the other drove out. The driver of the car that
had left the space stopped, came over to the victim, verbally abused her for nearly hitting his
car, and then punched her in the face.
Road rage and violence theory
Our working definition of road rage has been ‘impulsive driving related violence between
strangers’. Our data showed that road rage is a measurable subset of stranger violence
generally, and the case studies illustrate the ways in which such incidents may’ be
precipitated by driver conduct or traffic conflict. How, then, does road rage fit into the general
literature on aggression and violence between strangers? The broad answer is, very
comfortably.
First, all the main theories of aggression and violence - in particular those that focus on
impulsive violence and aggression between strangers are relevant to understanding road
rage. A number of works (e.g. Indermaur, 1995; Polk, 1994; Luckenbill, 1977; Katz, 1988;
Toch, 1969; Athens, 1980; Felson, 1978, 1982) have discussed the psychological issues
involved in violent interactions between strangers. It appears that de-fence and
enhancement of reputation or status are central issues in stranger violence. For the
individual perpetrator, violence is then seen as a necessary and justified response to what is
perceived to be an injustice, usually some form of degradation or threat to the value of the
self. Violence is thus a defence of honour and a means of restoring the self. Within this
framework of beliefs, violence often is not only excused, but is almost mandated.
Status defence being an ubiquitous issue in violence, this would lead one to expect male-
male confrontations to dominate the statistics. Dealing with raw figures, it can be inferred
from Table 4 that this is in fact the case. However, other plausible considerations would
generate expectations of a higher than normal female victimisation rate. This is because the
sex of the driver may often not be clear to the initial aggressor until after the violent
transaction or status contest has been initiated. Furthermore, it may also be argued that men
regard cars and the roads as masculine entities, thereby reducing inhibitions that might
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normally prevent violence against a stranger female target. Finally, it may simply be the case
that the road presents more opportunities than any other location for contact between
women and men of a kind where violence might occur, and would therefore increase the
inter-gender quality of roadway violence.
Such considerations would lead one to expect a higher rate of male-female confrontations
than in other forms of stranger violence. Controlling for exposure as a driver, this is in fact
the case, with females constituting about 32% of the victims as opposed to 22% in other
street assaults upon strangers: see Table 4 and the discussion above. The case studies
involving women drivers lend some colour and credence to these observations: see numbers
6, 7,8 and 13.
A number of cognitive distortions also appear to be engaged, so that such persons may
respond violently to what would appear to most outside observers to be the innocuous
behaviour of other drivers. 16 Anger (and therefore “rage”) is it self a response that occurs as
a product of the pre-established beliefs and expectations of the individual. The way we think
about ourselves and other road users and what are appropriate responses to driving
situations shapes not only behaviour but also the emotion (anger) that many believe arises
spontaneously. For example, for those who adopt a very competitive attitude to driving,
every move of another may be construed as aggressive or disrespectful. From this
psychological position, the driver is primed to let anger be a dominant response, and such
persons are more likely to believe that aggression and violence is justified and necessary.
Luckenbill (1977) has outlined the process whereby’, once initiated, arguments tend to follow
a predictable course:
(i)
the victim presents to the offender a set of actions or noncompliance relevant to
the offender;
(ii)
the offender interprets the victim’s actions as offensive;
(iii)
the offender retaliates with a challenge or violence;
(iv)
the victim retaliates or resists the offender’s direction; and
(v)
both parties are committed to the confrontation
Our own case studies - particularly numbers 1, 3, 4, 5, 6, 11 and 12 - illustrate this full
sequence, and all the other studies illustrate the first three steps in the above sequence.
At an individual level, the genesis and prevention of road rage should be viewed, with other
forms of interpersonal violence, as largely a function of the beliefs and attitudes of the
perpetrator (which are also anchored in a particular cultural framework). The beliefs which
are relevant here in guiding violent behaviour are usually encapsulated by certain pre-set
interaction sequences referred to by cognitive psychologists as “scripts”. The term scripts is
most appropriate, because the predictability of the sequence is so well understood that it
forms the basic theme of most violent movies. The universal and tireless appeal of the basic
script - challenge > retaliation > dominance - is so central to perceptions of male self-worth
that it is deeply encoded in the male psyche. Although most men can keep a proper
16 Novaco and Welsh (1989) outline five relevant areas of cognitive distortion:
(i)
attentional cueing - angry people see aggression everywhere
(ii)
perceptual matching - increased exposure to aggression will result in increased perceptions
of aggression;
(iii) attribution error - violent people are more likely to assume that the behaviour of others is
motivated by aggression;
(iv) false consensus - violent people assume that violence is under-stood by most others as
appropriate and reasonable behaviour;
(v) anchoring effect - violent people will continue to rely on tlleir first impression of the situation
rather than incorporate new information that ma’,’ challenge their belief that the other driver
is or was acting aggressively toward them.
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perspective about this most of the time and eschew violence, for men without other means
of establishing dominance or men who are seduced by the anonymity and competitive
elements of driving, the road may present itself as a screen upon which the
violent/competitive script is played out. Traffic situations may then come to represent a thin
veneer over the real emotional issues that relate to anger and are perceived in the mind of
the perpetrator to justify violence.
It is also apparent that driving does produce multiple disinhibitors to aggression and the
prevention of violence. Novaco (1991: 304) notes:
The physiological arousal induced by driving a car, per se, as well as by
exposure to thwartings in transit, contributes to the override of inhibitory’ factors
in a context that is conducive to aggressive responding. Road violence is a
product of weakened social controls and personal controls, which can act in
concert with arousal-inducing environmental circumstances, such as traffic
congestion, work pressures, or family’ strain.
Novaco further notes that the activation of physiological arousal systems increases the
probability of impulsive behaviour by over-riding restraints and heightens the probability of
aggression by constituting a precondition for anger. On the basis of several studies he
concluded (1991:309) that many drivers have strong negative feelings about road situations,
and such anger or irritation may lead to actual physical aggression. This ties in with his
earlier finding (Stokols & Novaco, 1981) that chronic exposure to traffic congestion and
traffic exposure in long distance commuting led to highly significant increases in baseline
blood pressure, the lowering of frustration tolerance, increases in negative mood, and
aggressive driving habits. Certainly, the idea that driving stress may contribute to the
prevalence of road rage is consistent with the findings of the present study both in terms of
the effects of long-term exposure (driving time/distance travelled) and in terms of particularly
vulnerable time periods (afternoon rush hour).
Novaco (1991: 317) concluded his review with the following statement which specifies the
multi-causal nature of roadway violence:
The concept of disinhibition was central to this analysis of roadway aggression.
The disinhibition of aggression was seen to result from multiple influence
channels associated with physiological arousal, traffic context, aggressive scripts,
and contagion mechanisms linked with the mass media. Modelling and
suggestion are thought to have an important role during the diffusion of an
aggressive behaviour prototype.
Findings from previous research and from an ongoing survey project on road
aggression indicate that antagonistic behaviour in driving is relatively prevalent
and that provocative and self endangering actions are perpetrated by both male
and female drivers.
To this can be added the observation of Ellison et al. (1995) that anonymity’ facilitates
aggression; in other words, is an additional disinhibiting factor.
The epidemiology of road rage: Something old, something new
It can now be seen that much road rage conforms with violence theory generally and more
particularly with stranger violence theory: typically, status defence or enhancement events
triggered by cognitive distortions and facilitated by stress, disinhibition and anonymity. That
is the ‘old’ aspect of this type of criminal behaviour. Perhaps one can say that, for such
offenders, the predominant aspect of road rage is rage.
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Not surprisingly, therefore, the same kind of people show up as offenders as in other
stranger violence and the dynamics are strikingly similar. Indeed, it may very well be that the
very same people - not merely those drawn from the same broad demographics of society -
show up in these incidents. In other words, road ragers may very well already be, or may
subsequently become, repeat violent offenders.
Some support for this supposition is found in the general literature on road offending and its
relationship to other offending. For example, Parsons (1978) found in his 15 year prior and
follow-up career study of 1509 serious traffic offenders convicted in New Zealand in the
period 1965-69 that there was “a strong positive relationship ... between serious motoring
offending and offending of a violent, anti-social nature” (1978: 7). He argued that this finding
was explained by an extension of Wolfgang and Ferracuti’s sub-culture of violence
hypothesis, aggression on the road being a kind of spillover from cultural attitudes that exist
in the community and that accept and embrace the use of violence.
McCord (1984) found that individuals with a history of anti-social behaviour were over-
represented amongst drunken drivers. Using a longitudinal design, she demonstrated that
those people convicted of such offences “were more likely to have reported getting into fights
and to be more likely to act than to talk when angry.” They were also more likely to have
been convicted of serious crimes against property and/ or persons. More recently, Ryan,
Ferrante, Loh and Cercarelli (1996) have shown that the best predictors for repeat drunk-
driving are being male, being under
20 years of age, having prior arrests and being
Aboriginal - a profile which also describes persons likely to be arrested again for a violent
offence. The linking of the criminal careers of offenders convicted in a road rage situation
with their general records of violence has yet to be done. However, the weight of theory
would suggest strongly that there will be a significant area of overlap.
So much for the old and familiar. What is new about the findings of this exploratory study is
that groups typically at low risk of violent offending the over 45s - feature as road rage
offenders to a markedly greater extent than they do in other situations involving violence to
strangers. Whilst the figures are sparse, they nevertheless merit some credence and
certainly form the basis for further research. The suggested explanation is that exposure to
the frustrations and stresses of driving, together with the dehumanising anonymity of the
driving situation, bring about a situation where the suppressed or dormant needs for status
defence or enhancement manifest themselves - as road rage. This is so even with persons
who, through maturity or self-discipline, would otherwise be extremely unlikely to resort to
violence. If this is right, there is indeed a road element to road rage.
The corollary to this was seen with groups which are most at risk of becoming violent
offenders - predominantly young males and Aboriginals. These were somewhat less over-
represented (and in the case of Aboriginals dramatically so) as road rage offenders. The
hypothesis is that this may well have been so because, relatively speaking, they were
exposed less as drivers. Of course, their involvement in such incidents well exceeded the
proportion of distance travelled for which they were drivers - reflecting their general high-risk
status - but was diluted by lesser exposure. This analysis too supports the hypothesis that
there is a road element to road rage.
Conclusion
There has been so much media hype about road rage and it has become so much part of
popular experience and culture that two effects have been caused: first, a tendency for the
general public to believe that there is far more road rage occurring than is in fact the case;
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second, some scepticism amongst professional criminologists that this is just another moral
panic and that the whole phenomenon actually fits within standard analyses of violence. This
exploratory study suggests that much road rage is in fact the familiar brew of violence but
that there is also an additional distinctive element attributable to the driving experience itself.
More research is now justifiable and necessary, research which may start to shed some light
on criminal careers, prevention strategies, law enforcement needs, transportation
arrangements and road traffic policies.
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Indermaur, D. (1995). Violent property crime. Sydney: Federation Press.
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Eatz, J. (1988). Seductions of cri me: Moral and sensual attractions of doing evil. New York:
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Polk, K. (1994). When men kill: Scenarios of masculine violence. Melbourne: Cambridge
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PREVENTING DRIVING RELATED VIOLENCE
D. Indermaur
University of Western Australia
Indermaur, D. (1998). Preventing driving related
violence.
Paper presented at the
7th
International
Seminar on Environmental
Criminology and Crime Analysis, Barcelona,
Spain, 21-24 June 1998.
Introduction
Driving related violence is a common problem that has attracted much attention recently
despite being a perennial rather than recent phenomenon. Theories of violence can be
useful in guiding efforts at prevention. Driving related violence is defined here as acts of
physical violence between strangers in traffic situations.
Although such violence is almost always associated with anger it reflects only the tip of the
iceberg of the large number of angry or even aggressive transactions that occur in traffic.
Driving brings together a broad mix of people in a situation requiring the co-operation to
avoid dire consequences. Most stranger violence, however, occurs in situations chosen by
victims and offenders. In other words, it could be argued that victims and offenders choose
to be available for a "violence transaction" (Toch, 1986) by being together in drinking places
and other high risk environments. The same cannot be said of the road. The road is a
normal, legitimate and mostly safe site for all participants. However, at this site a high
amount of interaction is required and/ or engendered. Out of this mix, it is therefore
interesting to see how violence is distributed and what the main explanatory variables are
and contrast this with stranger violence at other sites.
To explain driving related violence by reference to details of an altercation is unlikely to be
helpful as there is much anger and many altercations on the road, very few of which result in
violence. Rather than the situation, a better predictor is the propensities and attitudes the
individual brings to the situation. In this paper it is argued that the situation operates like a
filter sifting out those with a propensity to offend. The implications for prevention of this
explanation focus on both minimising situations likely to result in violence but in also
minimising and regulating pre-criminal behaviours which often precede full scale use of
violence and focusing on regulating high risk individuals and their behaviour on the road.
This paper explores some of the issues raised in the work into driving related violence
undertaken at the Crime Research Centre (at the University of Western Australia) over the
last two years. This work is articulated in a report to the Royal Automobile Club of Western
Australia (Crime Research Centre, 1997) and the theoretical issues drawn out in an article to
be published by the Crime Research Centre team (Harding, et al., 1998).
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Driving related violence
Impulsive road violence is seemingly precipitated in response to driving behaviour or traffic
conflict. The key precipitating factors are assumed to be the experience of anger and/ or
frustration. As defined above it is important to separate out from any analysis like this
violence between familiars (which constitute the most common/typical background to violent
crime). "Domestic" interpersonal disputes often continue on or spillover into driving related
situation as we found in our initial study (CRC, 1997). A number of works have discussed the
psychological issues involved in violent interactions between strangers (e.g. ,lndermaur,
1995; Polk, 1994; LuckenbilI, 1977; Katz, 1988; Toch, 1969; Athens, 1980; Felson, 1978,
1982). Typically these involve reference to status defence and enhancement. For the
individual perpetrator, violence is then seen as a necessary and justified response to what is
perceived to be an injustice, usually some form of degradation or threat to the value of the
self. Within this framework of beliefs violence often is not only excused, but is almost
mandated.
The literature on aggression and violence in the roadway has been quite extensive. One of
the most thorough reviews of the literature up to 1991 is provided by Novaco (1991). Some
of the studies discussed by Novaco are listed in Table 1.
TABLE 1: Studies that concern driving related aggression and violence discussed by
Novaco (1991).
Author(s)
Year Title or focus
Nationality
Tillman & Hobbes
1949
The accident prone auto driver
Canada
Conger et al.
1959
Psychological factors in road accidents
USA
Schuman
1967
Young male drivers
USA
Parry
1968
Aggression on the road
British
Whitlock
1971
Death on the road
British
Richman
1972
The motor car and territorial aggression
British
Michaelowski
1975
Violence in the road
USA
Macmillan
1975
Deviant drivers
British
Turner et al.
1975
Aggressive behaviour (field study)
USA
Hauber
1980
Social psychology of driving behaviour
Netherlands
Marsh & Collett
1986
Driving passion
British
Novaco also developed a typology of roadway aggression (Table 2) to tease apart the
different kinds of violence that can occur on the roadway. This is important because to begin
with an undifferentiated category "roadway violence" or " driving related violence" would
obviously mix together this heterogenous mix of motivations, situations and aetiologies.
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TABLE 2: Roadway aggression typology, from Novaco (1991).
Target
Aggressor Target
Temporal Intentional Traffic
Location
location
identity
interval
quality
relevance
Roadway
Inside
Inside
Anonymous Immediate Impulsive
Yes
shooting/
throwing
Assault with
Inside or
Inside
Anonymous Immediate Impulsive
Yes
vehicle
outside
or personal
or delayed
or no
‘Sniper’/
Inside
Outside
Anonymous Delayed
Premeditated
Yes
robber
Drive-by
Outside
Inside
Personal
Delayed
Premeditated
No
shootings
(typically)
(typically)
Suicide/
Inside
Inside
Personal
Delayed
Premeditated
No
murder
crashes
Roadside
Outside
Outside
Anonymous Immediate Impulsive
Yes
confrontation
A number of cognitive distortions also appear to be engaged, so that such persons may
respond violently to what would appear to most outside observers to be the innocuous
behaviour of other drivers. Cognitive distortions and attributional biases associated with
men and boys who develop a record of violence have been discussed by a number of
theorists (e.g., Novaco & Welsh, 1989). Anger is itself a response that occurs as a product
of the pre-established beliefs and expectations of the individual. The way we think about
ourselves and other road users and what are appropriate responses to driving situations
shapes not only behaviour but also the emotion
(anger) that many believe arises
spontaneously. Bernard (1990) developed an application of Wolfgang and Ferracuti's theory
to account for the high prevalence of "angry aggression" amongst the "truly disadvantaged".
The key, according to Bernard (drawing on the work of Averill, 1982), is how the " rules of
anger" are formed in the group. These rules instruct group members that in certain situations
or interactions they "should" be angry. Anger, in this view, is largely a product of cultural
beliefs and has meaning only within its particular social context. Rules developed in a
specific group or culture also instruct members as to the appropriate response to an
experience of anger. Anger contains within it, as Bernard argues, the belief that someone
else has done something wrong in terms of the person getting angry and that this person is
to blame and should be punished. In addition to determining anger, cultural rules also dictate
the level and type of "punishment", or violence, that must be delivered to the target to satisfy
the needs of the person who is angered.
The beliefs which are relevant here in guiding violent behaviour are usually encapsulated by
certain pre-set interaction sequences referred to by cognitive psychologists as "scripts". The
term “scripts" is most appropriate, because the predictability of the sequence is so well
understood that it forms the basic theme of many crimes. As Cornish (1994) points out the
way interactional sequences unfold seemingly with little variation and creativity on the part of
the actors belies an overreliance on certain scripts.
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It is also apparent that driving produces multiple disinhibitors to aggression and the
prevention of violence. Novaco (1991: 304) notes:
The physiological arousal induced by driving a car, per se, as well as by
exposure to thwartings in transit, contributes to the override of inhibitory
factors in a context that is conducive to aggressive responding. Road violence
is a product of weakened social controls and personal controls, which can act
in concert with arousal-inducing environmental circumstances, such as traffic
congestion, work pressures, or family strain.
Novaco further notes that the activation of physiological arousal systems increases the
probability of impulsive behaviour by over-riding restraints and heightens the probability of
aggression by constituting a precondition for anger. Stokols and Novaco (1981) found that
chronic exposure to traffic congestion and traffic exposure in long distance commuting led to
highly significant increases in baseline blood pressure, the lowering of frustration tolerance,
increases in negative mood, and aggressive driving habits. Certainly, the idea that stress
may contribute to the prevalence of driving related violence is consistent with the findings of
the present study both in terms of the effects of long-term exposure (driving time/distance
travelled) and in terms of particularly vulnerable time periods (afternoon rush hour).
Ellison, Govern, Petri & Figler (1995) argued that anonymity facilitates aggression. These
situational categories of aggression interact with the individual factors. However, the most
reliable predictor of roadway violence is the past violent history of the offender. Violence is
generally linked to individual attributes of impulsivity, low tolerance of frustration and risk
taking. Naturally, situational factors interact with individual variables so that both are needed
to precipitate violence. However the catalysts in many cases are events that most people
would consider trivial and commonplace aspects of traffic movement. High risk individuals
not only contribute to a large proportion of road violence but also other road problems such
as drink driving and traffic accidents. In this way individuals in these categories reduce the
safety of the roads in a variety of ways.
Psychological factors that have been associated with violence are also risk factors for road
accidents and drink driving, for example Novaco (1991, p.261) notes: "In this literature it had
been found that accident repeaters had poor control of hostile impulses and have anti-social
tendencies." The work on the generality of deviance (Gottfredson & Hirschi, 1990) supports
the notion that 'high risk' individuals that have poor impulse control will have a greater
chance of showing up with a record of violence, road accidents and drink driving. For
example, Ryan and colleagues (1997) found that those with more than one drink driving
charge were more likely to have a criminal record on other charges.
To explore the relationship between general road offending and violent crime Parsons
(1978) studied
1509 serious motoring offenders convicted through the courts in New
Zealand from 1965 to 1969 and traced the offending pattern of each offender for up to 15
years. Parsons found that serious motoring offenders have the same socio-demographic
characteristics as violent offenders generally (more likely to be young, male, unemployed
etc). Parsons concluded that his research
clearly demonstrates that a strong positive relationship exists between serious
motoring offending and offending of a violent, anti-social nature (p. 7).
Parsons argued that motoring offences were explained by an extension of the 'sub-culture of
violence' thesis (Wolfgang and Feracutti, 1967):
It is argued that the kind of person who has internalised lower class
subcultural norms, who additionally lives by the values of the subculture of
violence, and who accepts violence as a normal behaviour will carry over this
behaviour to the driving situation and that 'accidents' for these people are not
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accidents but rather intended patterns of subcultural behaviour based on the
subcultural values to which they subscribe.
This thesis is that values and attitudes conducive to violence are inculcated in subcultural
groups so that individuals living within the frame of such subcultures will be more likely to
use violence as a routine wav to transact difficulties and conflicts.
Although other studies have framed these individual or personal variables in psychological
terms (poor impulse control, low frustration tolerance, etc.). Parsons, by adopting Wolfgang
and Feracutti's thesis, frames it in a much more sociological way and suggests that violence
on the road is a spill-over from cultural attitudes that exist in the community that accept and
embrace the use of violence.
McCord (1984) also found that individuals with a history of anti-social behaviour were over-
represented amongst drink drivers. McCord (1984) used a longitudinal design and found that
those convicted of drink driving offences “were more likely to have reported getting into fights
and to be more likely to act rather than talk when angry. Those convicted of DWI were more
likely to have been convicted for serious crimes against property and against persons."
(cited in Novaco, 1991). More recently, Ryan, Ferrante, Loh and Cercarelli (1996) have
shown that the best predictors for repeat drink-driving are being male, being under 20 years
of age, having prior arrests and being Aboriginal—a profile which also describes persons
likely to be arrested again for a violent offence.
The over-representation of young men with aggressive driving behaviour and aggression on
the road is found in a number of studies. For example, Macmillan (1975) found that a
competitive approach to driving was associated with young males, as was accident risk. The
AAMI (1996) survey of 602 motorists suggested that anger and aggression on the roads was
widespread. Although most of the concern was with anger rather than aggression (let alone
violence) this survey did reflect the expected finding that drivers in the 18-24 year old age
group were more likely than others to be angry or exhibit 'road rage behaviours. As young
males are more likely to be high risk takers and have physical advantages, it is not surprising
that this group is over-represented amongst violent offenders. It can be assumed that a
certain proportion of the high rate of accidents in this group is also related to anger and
aggression on the road although it will be hard to determine this proportion with any degree
of accuracy.
In his early study of roadway aggression Parry (1968) questioned 382 drivers in London.
From this group 55 drivers with extreme scores on an index of aggression and anxiety were
selected for detailed interviews. Parry found that these subjects give elaborate justifications
for their aggression. He states:
Interview after interview with motorists brought forth expressions of justification
for aggressive behaviour….Not one of the people interviewed in this category
(high aggression, high anxiety) admitted that he was, in any way, the guilty
party. Not one admitted to having learnt a lesson as a consequence of which
he made a conscious effort towards becoming a better motorist. Almost all
agreed that they would again do the same thing in like circumstances (p.34.,
cited in Novaco, 1991 p.257-258).
A belief system grounded in the view of a hostile and competitive world may create
expectations of scenarios dominated by challenge and retaliation.
The beliefs that are relevant here in guiding violent behaviour are usually encapsulated by
certain pre-set interaction sequences referred to by cognitive psychologists as 'scripts'.
Although most men can keep a proper perspective on this and eschew violence, for men
without other means of establishing dominance or men who are seduced by the anonymity
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and competitive elements of driving the road may present itself as a screen upon which the
violent/ competitive script is played out.
Novaco (1991, p. 313) refers to this process when he notes:
Exposure to scripts which suggest or even legitimise violence have reduced
inhibitions as well as programmed the mind with mental images. The
modelling effects of media portrayals of violence surely are not irrelevant.
Two elements concerning driving related violence which are central in understanding its
genesis and prevention. Firstly driving related violence needs to be seen as another form of
violence and shares the same basic psychological and sociological features as other
criminal violence. It is important to understand this because it means that this violence is not
excusable and is not somehow attributable to modem road design, traffic congestion or bad
drivers. Like other forms of violence it is directly attributable to the thoughts, attitudes and
beliefs of the perpetrator and this should be the main focus of prevention and criminal justice
responses. The second element is that there are a number of different aspects that can
influence the likelihood that violence will be chosen by the perpetrator as a solution to a
perceived problem. Having firmly established the first element of perpetrator responsibility,
these other disinhibitory elements can be viewed as possible other sites through which
violence can be prevented.
This view that roadway aggression and violence should be seen to be the result of
an interaction of at least two of the following five variables:
1. Physiological arousal related to stress anger or both.
2. An individual with a relatively high degree of impulsivity and/ or low frustration
tolerance.
3. A situation that presents frustration or challenge to the status of the perpetrator
4. A belief system or' aggressive script' that excuses or justifies violence.
5. A model or suggested course of action that may be derived from observing similar
scenarios in the media or in real life.
Each of the elements that create an element of risk also provide an opportunity for
prevention. I will discuss two of these below.
Triggers for road rage
Drawing on the narrative section of offence report forms, accounts from their own
respondents and a few law reports, it was possible for Harding et al., (1998) to begin to
identify some common triggers for these incidents. Five types of situation were isolated:
encounters with slow drivers;
other drivers cutting in or overtaking;
stereotyped sex roles -attributions of driving incompetence by males in relation to
females;
accidents between vehicles; and
competition for parking space
Slow drivers
The rules of the road as constructed in the driving culture do not necessarily correspond to
the formal laws as set down in road traffic legislation. The tacit, situation ally negotiated rules
of driving legitimate a robust driving style aimed at reducing travel time, decisively
negotiating barriers to movement and keeping traffic moving. Additional pressures, such as
being late for work or meeting family obligations, frequently add to the tensions between the
formal law, on the one hand, and traffic expectations on the other. Aggression can be the
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result of offence taken by certain individuals when these tacit rules or the concern with “flow"
is not adhered to.
Cutting in and overtaking
Because such situations readily beget perceptions of ascendency/descendency they can
result in status contests, which, as noted earlier, are so often associated with interpersonal
violence.
Stereotyped sex roles and attributions of driving incompetence
A number of case narratives show male drivers assaulting females who they believe have
transgressed the tacit (masculine) rules of the road -in particular, failure to move decisively
into traffic. In such situations, male feelings about females or feminists as such not
infrequently emerge.
Traffic accidents
Stakes are high and the sense of aggrievement is high.
Parking
Limited resource and the rules of engagement often cloudy.
Five specific areas of influence where
prevention efforts can be focused
1. Reducing stress on the roads
Prevention efforts need to be tuned to relieving stress and fatigue on the road. Perhaps most
importantly drivers need to be educated to recognise the signs of stress and fatigue so that
they can take measures to address them including getting off the road if the symptoms are
severe enough. As a general preventive concern, we need to be aware of our increasing
reliance on the motor vehicle and the likelihood that urban congestion will increase and trip-
times will become longer. Consequently, we should expect some increase in the number of
violent incidents, even when the underlying level of aggressivity and propensity for violence
remains constant
2. Screening, monitoring and removing violent individuals
Some types of individuals, and certain individuals in particular, are a risk on the road. These
individuals are a risk not only in terms of road violence but also in relation to drink driving
and road crashes. This recognition may entail the development of intervention strategies
such as licence suspension or special training or anger management programmes. This
should perhaps not be conceptualised as punishment of the driver as much as for the
protection and safety of other road users.
That violent offenders are more likely to exhibit aggression on the road suggests an
important role for the criminal justice system in helping to prevent not only driving related
violence but other forms of violence. A violent offence on the road might be the first or one in
a series of violent offences in the career of a violent offender. Intervention may have the
potential of alerting the perpetrator to how his ways of thinking leads to violence. It was
noted (Harding et al., 1998), that in many of the incidents reviewed, complainants (victims)
did not want to proceed with the complaint because of the inconvenience of appearing in
court or other reasons. Police were also often reluctant to proceed in many cases and often
classified them as' civil' disputes. One possible remedy to the situation in which an offender'
gets away' with road violence is to offer the offender the option of an on-the-spot fine and/ or
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attendance at a half day education session on controlling anger and preventing the use of
violence.
3. Preventing frustrating situations
As far as possible road designers need to consider the psychological component of driving
and design mechanisms that will reduce the frequency of potentially frustrating situations.
These might include the prevention of against the traffic turns off major roads by, for
example, building concrete median strips. Preventing against the traffic turns at traffic
signals also may be appropriate in some instances.
4. Preventing excuses for violence
Young drivers, particularly males, represent a high risk group, who may think that the road
rules are so important that the people who violate them are legitimate targets of abuse. New
drivers, along with the experienced, need to learn that driving is a public and social
behaviour and that pro-social behaviour is part of good driving. Radio talk-back shows,
media presentations and other sources that tacitly reinforce the justifications for anger,
aggression and violence need to be seen as directly contributing to the problem rather than
the solution.
5. Imitation
Perhaps through the use of media campaigns, good driving practices including moderate
behaviour could be modelled. The development of a civil code that gives specific instruction
about behavioural expectations on the road would be a help here.
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ROAD RAGE: WHAT, WHO, WHEN, WHERE
AND HOW?
Ann Brewer
Institute of Transport Studies, University of Sydney
SOURCE: Brewer, A.M. (1998). Road Rage:
What, Who, When, Where and How? Working
Paper ITS-WP-98-14. Sydney, NSW: Australian
Key Centre in Transport Management.
Road rage is a form of aggressive behaviour by drivers on roadways. The
paper addresses two questions: firstly, to what extent is road rage related to
driver perceptions, characteristics and background? Secondly, how do drivers
exhibit road rage? Recent media speculation implies that some drivers are
more susceptible to road rage than others. For example, one commercial
study indicated that women are increasingly the perpetrators of road rage.
Although research of this kind makes good media headlines, there has been
little serious scientific attention on this phenomenon. While the potential
impacts of road rage are unknown, its major impact for road safety for drivers
and others using roadways is apparent. Careful investigation into road rage
may provide greater insight into the contributing factors of specific types of
road accidents, for example, culpable driving. It may also lead to the
development of enhanced coping strategies for professional drivers. The
focus of this paper is on firstly, the motivating and activating context of road
rage and secondly, a theoretical perspective on roadway aggression and the
diffusion of this form of travel behaviour.
Introduction
How prevalent is road rage in the 1990s compared to previous decades? Judging by the
intense media focus, it could be assumed that its prevalence is high. For example, in 1997
there were 82 references to road rage in the Sydney Morning Herald. About 25% of these
actually referred to the phenomenon of road rage itself, with the remainder concerned with
book titles, video games, etc. (Sydney Morning Herald, 1996, 1997). Undoubtedly there is
an increased usage of the term ‘road rage’ if today’s media references are compared to even
a few years ago: 30 references in 1996, three in 1995, and negligible references earlier than
1994. Increased usage is also supported by the new entry in the Macquarie Dictionary
(1997) in which road rage is defined as ‘uncontrollable violent behaviour towards another
motorist resulting from the tensions and frustrations of driving’. This paper seeks to address
the extent that the increased usage of the term road rage is actually a reflection of what is
happening on the roads.
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Road rage: The ‘What’?
Violence on the road has been an object of study for over thirty years. Whitlock (1971) and
others (Bennett, 1965; Raphael, 1967) reported on road violence, defining it as drivers who
use their vehicle to express aggressive behaviour contributing to violence on the road.
These studies link aggressive driving behaviour with a high rate of alcohol or drug abuse,
personality type, work, home and environmental stressors leading to impulsiveness and loss
of temper. Underlying these studies is a suggestion of a lack of premeditation to induce
harm to other while driving a vehicle.
While the presumption of lack of premeditation associated with aggressive driving behaviour
existed in the past in Australia, legislation introduced to manage road rage suggests
otherwise. In July
1997, the New South Wales Parliament sought to redress this
presumption by introducing a Traffic and Crimes Amendment Act 1997 (No. 75) with respect
to menacing and predatory driving. Under Section 4AA of the Act, menacing driving refers to
a person who drives a vehicle with the intent to threaten another person by person injury or
damage to property. Under Section 51A of the Act, predatory driving refers to the driver of a
vehicle who, in pursuit of or travelling near another vehicle, engages in a course of conduct
that causes or threatens to cause a person in the other vehicle actual bodily harm. In
summary under the New South Wales legislation, road rage refers to the intent to engage in
menacing and predatory driving behaviour. This definition is in contrast to the Macquarie
Dictionary (12997) definition where ‘intent’ is not assumed.
It is interesting to note that the legislation introduced into New South Wales Parliament
(referred to above) was passed on the same day as both sides of government read it with
little disagreement. This unusual event of being read twice and passed into legislation on
the same day suggests a perception about the increased incidence of road rage by
politicians and indirectly, the community.
Factors contributing to road rage
The perception of increased road rage may be linked to an increased perception of violence
generally in the Australian community over which there continues to be much speculation in
the media as well as by community leaders (New South Wales Police Commissioner, 1998).
For example, in New Zealand, police have conducted an exploratory study of 16 cases of
road aggression. They reported that those drivers who vent their frustration in acts of
aggression are likely to demonstrate a lack of personal restraint in other areas of their life,
with 73% of those surveyed having previous criminal convictions (ITE, 1997).
The perception of violence in the community
In contrast to the increased perception of violence the homicide rate in Australia has not
changed over the past 20 years and has declined overall since the early 1990s (Chappell &
Egger, 1995). In New South Wales, there has been a marginal increase in both homicide
(0.2% in 1988 and 0.3% in 1997) and suicide (1.4% in 1988 compared to 1.7% in 1997)
(Australian Bureau of Statistics, ABS 1300.1 and 1301.1). However since the early 1970s, in
Australia the rates of various types of non-fatal violence, that is assault, sexual assault
(lowest in New South Wales) and robbery (second highest in New South Wales), have
increased sharply. This phenomenon is partially explained firstly by an heightened
willingness of victims to report such incidents today due to enhanced data collection
methodologies, especially when it occurs within the family (Chappell, 1995). And secondly,
it is a fact that most perpetrators of homicide and violence are known to their victims
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(Chappell, 1995). Overall, these findings do not support a large increase in random acts of
homicide or violence. Moreover, it is suggested that human aggressive interactions are
statistically rare events compared to kind and cooperative ones (Baenninger, 1991).
Road safety
The increased perception of road rage may be linked to the perceived problem of road safety
in Australia in both human and monetary terms. After all, road mortality and morbidity in
Australia are significant community problems, despite a 47 percent decline in fatalities over
the last 25 years. The decline in road fatalities has occurred at the same time as a 42
percent increase in population (from 12.7 million to 18.1 million) and a 118 percent increase
in the number of registered vehicles (from 4.9 to 10.7 million) (Road Facts, 1996). In 1996
there were 1,977 persons killed in 1,775 road crashes (Federal Office of Road Safety, 1996).
The road toll in 1996 represented 3.6 percent of total deaths, distributed differently for men
(4.7% of total deaths) and for women (2.5% of total deaths) (Australian Bureau of Statistics,
ABS 3303.0). Similarly in New South Wales, the road toll has declined from 2.4 percent of
total deaths in 1988 to 1.4 percent in 1997 (Australian Bureau of Statistics, ABS 1300.1 and
1301.1).
Among the potential factors that contribute directly or indirectly to road mortality and
morbidity are the effects on driving behaviour of alcohol and drug usage, fatigue,
concentration and attention span as well as a range of psychological factors shown in Table
1.
TABLE 1: Primary cause of fatal road crash (Source: Federal Office of Road Safety
data cited in Road Facts 1996)
Total fatalities %
Motorist intoxication
23
Pedestrian intoxication
6
Asleep or fatigue
4
Other impairment
5
Road or environmental factors
5
Vehicle malfunction
2
Excessive speed
8
Other driver risk or error
14
Unexplained fatal crashes
33
A number of other factors contribute to road mortality and morbidity including traffic
conditions such as congestion, traffic density, signage, road surface and configuration,
vehicle reliability, climatic conditions, and the increased abundance of licensed drivers. In
regard to the latter in 1997, 86 percent of the population holds a vehicle licence compared to
63 percent in 1970. About 370,000 people hold multiple licences (Roads and Traffic
Authority,
1996). Despite the effort invested in bettering the conditions of roads and
vehicles, road safety and driver education programs, the most troublesome and
unpredictable factors such as climatic conditions (heavy rain and fog), driver characteristics
and behaviour remain.
Driver characteristics and behaviour
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When drivers have to deal with the many frustrations of congestion and the boredom of open
highways and railways (Gulian, Glendon, Mathews, Davies & Debney, 1990), there is a
likelihood that they become apprehensive, frustrated or angry, giving rise to speculation
about the nature of their response in these situations. A 1997 study conducted in the United
States reported that violent traffic accidents have increased nearly 7 percent over the past
seven years, linked to an inappropriate response by drivers when feeling frustrated or angry
(Urban Traffic Monitor, 1998). This type of response resulting in assault or vehicle damage
has been labelled ‘road rage’.
The purpose of this study is to identify what, who, when, where and how of road rage amidst
increasing reports of this phenomenon in western society. A theoretical framework was
constructed to provide improved insights into road rage. The paper is divided into three
sections. The first section focuses on ‘what and how’ of road rage by using a literature
survey to identify its defining features and contributing factors and includes the conceptual
framework. The second section centres on an exploratory study conducted amongst
Sydney-based drivers to analyse the
‘who, when and where’ of road rage. Finally,
conclusions are drawn and future directions indicated.
The conceptual framework of road rage
The scope of this paper focuses on a specific type of risk-taking behaviour by drivers who
use their vehicles to engage in aggressive driving, intentionally or otherwise. The aim of this
study is to develop a better construct and theoretical model of road rage. Key research
questions include:
What are the motivating and activating contributors of road rage?
Why do some people and not others engage in road rage? What are the more important
factors underlying driver psychology and sociology?
To what extent is driving behaviour linked to work and home contexts?
The focus of the paper is primarily on a combination of factors that have not been previously
considered together in a single framework. To better illustrate the link, the framework
classifies factors into five categories: travel demands, the subjective state of driver,
mediating factors, driver response, and driving outcomes.
The framework, while not all-inclusive, represents some of the potential effects and
outcomes that are associated with aggressive driving behaviour. The framework is based on
a transactional view where the interaction of driver, roadway and vehicle leads to a response
and outcome. In this study, the particular response and outcome being explored is labelled
road rage. A transactional model assumes that response and outcome are the cumulative
emotional, behavioural and sociological consequences of travel conditions. The model is
explained starting with driver response and outcomes.
Road rage
In terms of measuring the response of road rage for this study, the response was limited to
self-reporting of driving anger and aggressive behaviour chasing another vehicle, arguing or
threatening another driver outside the vehicle, or physical assault at one extreme through to
cutting off, shouting, gesturing or flashing lights at the other. For the purposes of this study
the response measured assumed either with or without intent. In order to understand driver
response fully, risk-taking behaviour also needs to be acknowledged.
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The nature of the risk includes exceeding the speed limit, not complying with traffic
regulations, overtaking vehicles, racing another driver off at the traffic lights and engaging in
other competitive behaviour. Risk-taking is also associated with generalised and specific
beliefs. Generally, risk-taking is supported by the truism that 'accidents happen to others' as
well as by the overall decline in road mortality and morbidity statistics. This generalised
belief is often associated with the ignorance of the consequences of risk-taking behaviour.
Specifically, risk-taking is associated with the person's belief that risk-taking is exciting.
There is a specific exhilaration for drivers when they intentionally exceed the speed limit,
overtake or engage in competitive behaviour with another vehicle. If, in doing so, drivers are
not apprehended by a police officer, caught by radar, experience no mishap or feel that the
duration of their trip was shortened, risk-taking is positively, and not negatively, reinforced.
This specific belief is often associated with a denial of the reality of risk-taking behaviour.
Risk-taking behaviour is associated with identity formation and will vary by age and gender.
Identity formation marks the transition from adolescence to adulthood in many cultures and
sub-cultures by specific rites de passage. Historically, this process was more pronounced for
boys than girls, who are required to 'prove their manhood' through risk-taking and engaging
in acts of 'daredevil adventure'. Today, girls and young women are asserting their identities
and this may be reflected in similar behaviour. Driving behaviour of young people in
particular may be associated with a sense of invulnerability connected with identity formation
whereby they feel impervious to physical threats to their safety on the roads.
Driving outcomes
Road rage can lead to specific driving outcomes such as accidents, vehicle damage,
penalties, and loss of licence.
Mediating effects
Driver behaviour is underpinned by the psychological (age, gender, health, attitudes and
feelings) and sociological (beliefs, values, occupation) characteristics of individuals and their
responses. Residential characteristics may impact the way drivers feel about their commute
trip. For example, a long trip, a congested one or both giving rise to monotony and repetition
may be worthwhile if the driver feels satisfied about residential conditions. Alternatively, trip
boredom can be counteracted by a comfortable vehicle and entertainment (radio, music etc.)
during the trip.
Driving experience and type of driving activity also modify driver behaviour as well as vehicle
ownership status, perception of being a safe driver, and previously experienced mishaps and
penalties. Vehicle characteristics include type of vehicle, make, model and year, accessories
and driver's perception (or identity) with their vehicle. People purchase vehicles for all sorts
of reasons beyond mobility. Associations with power, prestige, territory, sexual imagery are
reported which advertisers and car manufacturers promote and exploit (Marsh and Collett
1986, Black 1966, Nichols 1970).
Moderating effects
Travel demands and other stressors evoke different responses from drivers. Some drivers
may be able to respond more appropriately than others can. Various factors moderate the
relationship between demands and response including locus of control, experienced anxiety
and perception of general mood. Consequently, driving can become either a form of
relaxation or a way of working-off anxieties or anger and this may be more likely if the
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vehicle being driven is endowed with qualities that allow the driver to transcend beyond the
mundaneity of the trip.
Locus of control
Locus of control is based on a scale of internality-externality where externality is associated
with an absence of caution and a subsequent deficiency in precautionary action to avoid an
unfavourable outcome (Strickland 1977). People who are externally controlled tend to be
more anxious than internally controlled. Balanced or internal control is based on a belief that
people are capable of exerting influence over situations. Internally controlled people tend to
be highly motivated, optimistic and perform well in problem-solving situations.
Anxiety
Most drivers are aware that driving on the road today involves a degree of risk and this is
heightened by road safety campaigns etc. In reality though most people drive their vehicle
with little apprehension compared to say boarding an aircraft, even though the probability of
a mishap is higher with taking a car trip. Increased anxiety modifies perception, thinking,
reaction patterns and subsequently deterioration in performance. When this occurs the
anxious driver is more likely to make an error or respond inappropriately due to a limited
focus of attention, an 'erroneous' process of assumption-making about what is being
observed, stereotyping (eg. labelling another driver or pedestrian) and impulsive behaviour
(Beaty 1969, Poulton 1970, and Reed 1972).
Contributing factors to driver response
Travel demands
Personal commute trip, frequency of work trips, trip times, distance travelled, physical factors
and traffic conditions are included. Physical factors such as road conditions and traffic
congestion can have an effect on mood and perception with a subsequent effect on overall
efficiency and safety of driving performance. (Data was collected but not included in this
paper. )
Subjective effects
Not all drivers will experience similar consequences. Work-related tension and anonymity
are assessed.
Work-related tension
One of the factors that may contribute to a differential response is employment status of
drivers in skilled and unskilled work. 1ob-induced tension may be higher for those drivers
working in jobs that place high demands on them such as deadlines and production quotas
and yet allow little opportunity for autonomy contributing to a person's frustration (Karasek
1981). Typically these jobs are routine and located in the non-managerial level of the work
organisation.
Work stress claims have risen dramatically in New South Wales over the last five years, with
an average annual rate of increase of more than 40%. Work stress is defined where a
worker has been paid for total incapacity for five or more working days. In 1991/92, 473
major mental disorder claims were reported to insurers, representing 0.9% of all major
injuries. By 1995/96, these claims have risen to 1,738 accounting for 2.8% of all major
injuries or eight occurrences per 10,000 workers. Thirty-five per cent of stress claims are
from rural regions and 30% from metropolitan. Distribution of claims for women and men
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STAYSAFE 58
differ. For women, work stress represented 6.4% of total injuries and for men 1.6%. From
1993/4, the incidence of women claiming work stress has increased at a faster rate than for
men. The highest incidence of claims was for workers aged between 40 and 49 years.
Although rail and road transport ranks the ninth worst-affected industry, it had relatively
lower total and median cost of claims. Locomotive, bus and truck drivers followed by guards
and security officers had the highest number of claims within the rail and road transport
group (WorkCover NSW, 1997).
Anonymity
Drivers feel anonymous in their vehicles and consequently behave differently in a driving
context compared to a non-driving one. Anonymity is reduced when drivers feel empathetic
(including humour or sexual arousal) towards the focus of their aggression or anger (Baron
1976). Other studies demonstrate that any distraction at the point of frustration may minimise
the aggressive response by drivers (McDonald and Wooten 1987).
The literature suggests a number of testable propositions, summarised below under five
major headings.
Propositions
Travel demands
1. Frequency and duration of driver's exposure to traffic congestion and subjective severity
of these conditions as perceived by a driver contribute to aggressive driving behaviour
and experienced driving anger.
2. Drivers with higher exposure to travel impedance are more likely to engage in driver
anger and aggression.
Subjective effects
3. Drivers experiencing high anonymity and work-related tension are more likely to
experience driving anger and aggression.
Mediating factors
Driver characteristics
4. Bus drivers and non-bus drivers experience different degrees of driver anger and
aggression.
5. Drivers believing 'accidents happen to someone else' are more likely to engage in
aggressive behaviour .
Demographics
6. Men and women experience different degrees of driving anger and aggression.
7. Young drivers are more likely to experience aggressive driving behaviour .
8. Drivers working in non-managerial positions will experience higher work-related tension
leading to more aggressive driving behaviour .
Residential satisfaction
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9. High satisfaction with residential conditions is associated with a positive response from
commuting.
Vehicle characteristics
10. Specific vehicles will be attributed with specific associations eg. prestige car with power.
11. Specific associations may be manifested in a particular driving response eg. power with
aggressive driving behaviour.
Moderating effects
12. Emotional tension (work, general anxiety and mood) may be associated with high driver
aggression and anger
13. Drivers who believe that performance is the product of the external context beyond their
immediate control are more likely to exhibit road rage behaviour .
Driving outcomes
14. Drivers engaging in aggressive driving behaviour are more likely to have been penalised
for a traffic offence or experienced licence disqualification.
The Study: Who, When and Where?
The sample
A focus group and pilot study were conducted to refine the survey questionnaire. In the first
round, questionnaires were posted to 294 employees in two organisations. Employees
formed into three groups: professional bus drivers (28%), sales representatives (41%) and
commuters (administrative personnel)
(31%). The overall response rate was
30% (88
responses). In the second round, questionnaires were posted to 356 bus drivers employed in
six organisations operating in urban, urban fringe and rural locations. Response rate was
52% (185 responses including 20 unusable). Total size of combined sample is
249,
categorised into two groups, bus drivers and non-bus drivers. Table
2 shows the
demographic characteristics and Table 3 shows driving experience for both groups.
Survey Instrument
A survey comprising eight categories, derived from several inventories, was mailed directly
to the employees. Information was sought on:
Driver Behaviour Inventory based on Glendon et al 1993 comprising seven factors (a) driving
aggression; (b) driving alertness; ( c) dislike of driving; ( d) general driver stress; (e) irritation
when overtaken; (f) frustration in overtaking and (g) feelings about driving. Responses are
on a 5-point Likert scale measuring frequency ( daily through never).
Driving Anger Scale (Deffenbacher et al 1994) comprising six factors (a) hostile gestures; (b)
illegal driving; (c) police presence; (d) slow driving; (e) discourtesy (f) traffic obstruction. Two
response formats are included: ( 1) a 5-point Likert scale measuring frequency (daily through
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STAYSAFE 58
never) and (2) a 6-point Likert scale measuring emotional reaction (astonishment through to
indifference).
General Mood Scale based on Quinn and Shepard (1974) comprising eight items exploring
general mood ( downhearted through to optimistic) and associated feelings. Responses are
on a 5~point Likert scale measuring frequency (expressed as a percentage of time).
TABLE 2: Demographic characteristics of Bus Drivers and Non-Bus Drivers
Age
Bus drivers Non-Bus drivers
(years)
(%)
(%)
19-24
3.2
16.6
25-30
7.4
23.3
31-36
9.5
16.7
37-43
16.9
20.0
44-50
27.0
13.3
51-57
19.6
1.7
58-64
14.3
6.7
65 & Over
2.1
1.7
TOTAL
100.0
100.0
Gender
Bus drivers Non-bus drivers
(%)
(%)
Male
90.0
35.0
Female
6.3
65.0
Not specified
3.7
TOTAL
100.0
100.0
TABLE 3: Driving profile for Bus Drivers and Non-Bus Drivers
Driving
Bus drivers Non-bus drivers
experience
(%)
(%)
(years)
5 & less
27.1
8.3
6-10
18.6
23.3
11-20
17.0
33.3
21-30
14.9
26.7
30 & more
22.3
8.3
TOTAL
100.0
100.0
Job-Induced Tension (House and Rizzo 1972) represented by seven items related to work
and health. Responses are on a 5-point Likert scale measuring frequency (expressed as a
percentage of time).
Anonymity: five items focusing on driving behaviour in the absence of a passenger .
Responses were in true or false format.
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Physical Aggression: based on Novaco (1991) comprising 12 items of physical aggression.
Responses are on a 5-point Likert scale measuring frequency (expressed as a percentage of
time) as well as a true or false format
Locus of Control: (Rotter 1966) comprising seven items using a forced choice format.
Commuting: trip time, distance travelled, physical and traffic conditions
Demographic: driver characteristics and vehicle characteristics were also included and
summarised in Tables 2 -3.
For the purposes of this paper, job-induced tension, anonymity, physical aggression and
commuting were omitted from the analysis due to their non-applicability to bus drivers, and
subsequently not all propositions listed above were tested.
Findings
Driver response
The dependent variable is driver response comprising aggressive driving behaviour (see
Table 4) and experienced driving anger (see Table 5). Aggressive driving behaviour is
defined as anyone who reported that they engaged in one or more of the activities listed in
Table 4 at least three to four times per week. The trend shows that bus drivers report less
aggressive driving behaviour than non-bus drivers do and women more than men. Bus
drivers report little irritation.
TABLE 4: Aggressive driving behaviour
Driving behaviour
Non-Bus
Bus drivers Male
Female
Drivers
(n=189)
(n=191)
(n=51)
(n=60)
Total
% Total
% Total
% Total
%
Overall driving behaviour
11
18.3
2
1.1
6
3.1
7
13.7
Dislike of driving
2
3.3
2
1.1
3
1.6
1
2.0
Frustration in overtaking
1
1.7
6
3.2
6
3.1
1
2.0
Irritation when being overtaken
1
1.7
1
0.5
1
0.5
2
3.9
by another vehicle
Irritation caused by passengers
-
-
1
0.5
10
5.2
-
-
(NOTES: 7 respondents did not specify gender; respondents could tick more than driving behaviour)
Experienced driving anger is defined as anyone who reported feeling angry or infuriated
about one or more of the activities listed in Table 5, more than 50% of the time. The trend
shows little difference between bus drivers and non-bus drivers. Women are likely to feel
angrier than men about illegal driving and traffic obstruction.
Compared to bus drivers, non-bus drivers tend to overtake more frequently and feel irritated
and impatient in peak hour. Non bus drivers, particularly women, also report a greater sense
of power while driving a vehicle and are more likely to report feeling frustrated and angry
with slow drivers and pedestrians as well as more impatient in peak hour compared to men.
Women are more likely to use high beam to signal dissatisfaction with these drivers. In
contrast, men are more likely to report frustration and anger over someone cutting in on
them or not dimming their lights, and are more likely to shout in retaliation.
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When bus drivers were asked whether or not they had observed other drivers engaging in
aggressive driving behaviour, 52% responded that they had, as shown in Table 6.
TABLE 5: Experienced driving anger
Driving behaviour
Non-Bus
Bus drivers Male
Female
Drivers
(n=189)
(n=191)
(n=51)
(n=60)
Total
% Total
% Total
% Total
%
Hostile gestures
5
8.3
16
8.5
18
9.4
3
5.9
Illegal driving
13
21.7
32
16.9
31
16.2
11
21.6
Police presence
-
-
1
0.5
1
0.5
-
-
Slow driving
3
5.0
10
5.3
10
5.2
3
5.9
Discourtesy
14
20.3
44
23.3
47
24.6
9
17.6
Traffic obstruction
7
11.7
9
4.8
11
5.7
5
9.8
(NOTES: 7 respondents did not specify gender; respondents could tick more than driving behaviour)
TABLE 6: Aggressive driving behaviour - Bus drivers
Have you ever seen another bus driver …..
Bus drivers
(n=189)
%
Throw an object at another vehicle
2.4
Deliberately bump or ram another vehicle
3.0
Threaten another driver with an instrument (of any kind)
4.8
Give chase to another vehicle
13.3
Have an argument (outside of vehicle) threatening another driver
28.5
Have a fight on the road with physical contact
7.9
Stepwise regression was conducted identifying the influences on aggressive driving
behaviour summarised in Table 7. These are the six broad categories of significant influence
on aggressive driving behaviour: driving behaviour, driving alertness, dislike of driving,
frustration in overtaking, irritation when being overtaken by another vehicle and irritation
caused by passengers. Overall, feeling confident, optimistic and powerful, a propensity to
taking risks, receiving hostile gestures from other drivers contributes to aggressive driving
behaviour .
TABLE 7: Summary of stepwise regression of aggressive driving behaviour
Driving behaviour
t
p
Feelings about driving: confident, powerful,
8.68
<.000
risk-taking, etc.
Hostile gestures
2.84
<.005
General mood after work: optimistic
2.10
<.040
Driving alertness
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Feelings about driving
9.32
<.000
General mood before work: carefree
-2.11
<.040
General mood before work: optimistic
-2.13
<.040
General mood after work: tired
3.30
<.001
Anxiety: insecure
-3.30
<.001
Anxiety: out-of-control
2.91
<.004
Dislike of driving
Feelings about driving
8.22
<.000
General mood after work: tired
3.71
<.000
General mood before work: optimistic
-3.56
<.000
Anxiety: insecure
3.15
<.002
Frustration in overtaking
Feelings about driving
3.48
<.001
Aged between 31-36 years
3.71
<.000
General mood before work: tired
-3.56
<.000
Slow driving
3.15
<.002
Irritation when being overtaken by another vehicle
Feelings about driving
6.62
<.000
Hostile gestures
4.06
<.000
Gender
-2.62
<.040
Irritation caused by passengers
General mood before work
6.34
<.000
Bus driver
7.43
<.000
Hostile gestures
4.35
<.000
General mood after work: carefree
3.22
<.001
Anxiety: depressed feelings
4.20
<.000
Anxiety: out-of-control
-2.40
<.020
Slow driving
-2.20
<.030
Driving experience: 10 years (bus)
2.17
<.030
Discriminant Analysis was conducted to determine the differences between bus drivers and
non-bus drivers on the explanatory variables listed in Table
8. There were significant
differences between the two groups on driving behaviour, driving alertness, dislike of driving,
irritation caused by passengers, irritation when being overtaken by another vehicle, and
discourtesy from other road users.
TABLE 8: Test of equality of group means
Variable
F
p
(df = 1)
Driving behaviour
16.07
<.000
Driving alertness
25.33
<.000
Dislike of driving
17.03
<.000
Frustration in overtaking
0.53
<.467
Irritation caused by passengers
176.26
<.000
Irritation when being overtaken by
4.42
<.037
another vehicle
Feelings about driving
1.06
<.303
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Hostile gestures
0.10
<.749
Illegal driving
0.20
<.651
Police presence
2.00
<.159
Slow driving
0.30
<.584
Discourtesy from other road users
9.18
<.003
Traffic obstructions
0.28
<.596
Table 9 shows that non-bus drivers, in contrast to bus drivers, are more likely to dislike
driving, experience different feelings about driving such as having a greater sense of power
when driving, feeling more confident in avoiding an accident, less tense, and taking risks
than bus drivers. Bus drivers on the other hand are more likely to feel a greater irritation with
passengers than non-bus drivers.
TABLE 9: Classification of function coefficients
Variable
Bus drivers
Non-bus drivers
Dislike of driving
0.172
0.490
Irritation caused by passengers
0.583
0.102
Feelings about driving
0.727
0.568
(Constant)
-9.064
-7.164
Conclusions: where to from here?
The phenomenon of road rage was not evident in this study in that drivers generally did not
report either a high incidence of aggressive driving behaviour, driving anger, nor negative
driving outcomes. Most drivers also reported a positive general mood, low anxiety and
balanced control suggesting that their off-road behaviour was similar to on- road behaviour .
The reason for a low incidence of reporting on road rage may be due to firstly, the limitations
of the study itself. The paper is based on a study with a limited response rate, partially
explained by the complexity of a self-administered questionnaire. Secondly, the perceptions
of road rage reflected by the media may be based on a small sample of well publicised case
studies manifesting extreme behaviour (e.g., physical assault, vehicle damage) and not
mirror the experience of most drivers. While there is evidence in the current study that some
drivers engage in horn-blowing, flashing lights, gesturing or shouting, this type of
discourteous behaviour has been exhibited by drivers long before the term ‘road rage’ was
coined. Moreover, discourteous behaviour may be a sign of increasing pressures and
demands of working in a complex society which is spilling over into driving behaviour, as
increasing number of people see their vehicle as their prime place of work. It is important to
note that the majority of non-bus drivers are sales representatives using their car as an office
between making calls to clients. Further, this study questions the definition of road rage and
the extent that this term should be preserved for extreme forms of driver assault and vehicle
damage.
Notwithstanding the study limitations and insights, there are some interesting issues that
emerge and need to be considered in future research on road rage.
The major difference between the respondents in this study is their driving activity. Bus
drivers are less likely to engage in aggressive driving behaviour than non-bus drivers but
experience driving anger about the same. The difference may be partially explained by the
emphasis on driver education for New South Wales bus drivers since 1993 and the
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introduction of a competency testing since 1997. Driver education demonstrates the rights
and obligations of passengers and drivers, customer service, vehicle accident and
breakdown procedures as well as defensive driving (Driver Authority Training Manual 1992).
Over 90% of bus drivers reported that their bus represented a sense of service as opposed
to control. These findings suggest that increased driver education and awareness may make
a difference in minimising aggressive driving behaviour.
A further difference may exist between men and women drivers due to higher propensity in
women to report impatience, frustration and anger. This inclination for higher reporting may
be associated firstly with women's capacity to express their emotions more effectively than
men (Duncombe & Marsden 1993), and secondly, with working women's perception of their
time and balancing work and home commitments. For example, women, in contrast to men,
may be more impatient with traffic congestion due to the multiple demands on their time,
beyond the driving context, that is, work, home or a combination of both. This finding also
has implications for employers in considering driver education and awareness for employees
(e.g., sales representatives, long-distance drivers) who spend more and more work time
engaged in driving. As work demands and family pressures increase for both men and
women in two income families, employees may need enhanced support in counteracting
these ill- effects on their driving attitudes and performance.
This study has important policy implications, such as:
What are the best ways of informing, promoting and assessing an employee's capacity to
spend a significant portion of their work time engaged in driving? This question is
important remembering that most employees have to perform a task once they have
driven to their destination. It is well recognised that business travellers using air travel,
who have to perform soon after arriving at their destination and often experiencing ‘jet
lag’, should take steps to counteract its ill-effects (Brocato, 1996). A similar recognition
should exist for people who drive as a significant part of their work activity. Unlike the
airline passenger, employees driving themselves are responsible not only for their own
safety, their passenger's but also others using the roadways.
What are best ways of assisting professional drivers to manage their stress both off and
on the road? Some drivers choose their external circumstances (e.g., recreational
driving) but increasingly most have them thrust upon them
(e.g., as a result of
employment, residential location, road conditions, and other drivers; and bus drivers
carrying passengers). It is important that processes are in place to assist professional
drivers to deal with these situations so that they can remain optimally efficient on and off
the road.
There are times when no amount of restraint will prevent a mishap on the road. However,
instead of lamenting the alleged increased incidence of road rage, and rushing to legislation
as a 'quick fix' perhaps its time to consider alternative public policy tools such as the
education of employee drivers with greater accountability placed on the employer for this
process.
Acknowledgment
Thanks are owed to Denis Juelicher, research analyst, Institute of Transport Studies, for
library searches, data collation and administration; and to Professor David Hensher for his
suggestions and comments on an earlier draft.
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ROAD HOGS TO ROAD RAGE
E. Butler-Bowdon
SOURCE: Butler-Bowden, E.
(1998).
Road
hogs to road rage. In: C. Pickett (Ed.). Cars and
culture: Our driving passion. Sydney, NSW:
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Road rage, Noun, Uncontrollable violent behaviour towards another
motorist resulting from the tensions and frustrations of driving.
(The
Macquarie Dictionary, 1997)
In Blue Murder, the ABC television docudrama about Sydney’s underworld crime scene in
the 1980s, the dramatisation of what in retrospect is perhaps Australia’s most well-known
example of road rage goes like this (1). It is night and, after a day of solid drinking (beer in
the morning, wine for lunch, then beer again until late), the ‘star’ of the show Neddy Smith
and his mate are tooling down the road somewhere in the ocean-side suburb of Coogee. For
no apparent reason they stop, blocking a tow truck behind containing two men. Tow truck
drivers have a reputation on the road as the toughest of them all, but this pair prove no
match for the sheer viciousness of Neddy Smith and his mate. A couple of minutes later, the
driver of the tow truck is dead - stabbed, repeatedly - and even though Neddy himself does
not actually touch the murder weapon, his involvement in the crime ultimately gets him life.
It was not until 1995 that the term ‘road rage’ was used by the Australian media (2). In the
eighties, it simply seemed strangely logical, in an ironic sort of way, that Smith should finally
be ‘nailed’ for a roadside happenstance that was almost incidental to his way of life, rather
like the organised crime boss who gets done on tax rather than their ‘real’ crimes. Thus, if
Neddy Smith had committed other murders, he at least had the wit not to be seen by honest
citizens, or to wear a balaclava. It somehow made sense that the road, generously assisted
by alcohol (a road-tested combination is ever there was one) should lower his guard and
entice from him a public exhibition of the murderous behaviour television viewers knew the
real Neddy Smith to be capable of. Why? Because it is generally acknowledged that the
road has the knack of sharpening the personality, that brings out characteristics and
impulses that are usually submerged. As individuals, people may not condone road rage
but, unlike a lot of other crimes, most have a keen understanding of what produces it.
Remarkably little of a serious, academic character has been written about road rage. One
exception was ‘Road to nowhere’, an article by George Scrinis, from the Department of
History and Philosophy of Science at the University of Melbourne, which appeared in The
Age in January 1997. Scrinis considers that:
‘Road rage’ must, to some extent, be seen as an inevitable part of a car-
dominant culture and has its source in the driving experience itself. This runs
counter to the notion that technologies are ‘neutral tools’ that simply extend
and enhance our physical and mental capabilities, but do not otherwise shape
the people or societies that use them and conduct their lives through them.
But if we begin to recognise ways in which cars so thoroughly shape and
transform the character of social relations and ways of understanding and
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acting in the world, then this assumption of technological neutrality is
undermined (3).
On the eve of the twenty-first century, it is hard to imagine that anyone would claim that
technology is socially ‘neutral’. What seems more striking is the extent to which the road
experience heightens the usual tenor of social relations - rather than ‘transforming’ social
relations, as Scrinis argues, the road intensifies and adds to pre-existing social stereotypes,
tensions and prejudices. The first thing that drivers tend to do when they consider
themselves wronged on the road is to check out the type of individuals responsible, and
many feel a sense of satisfaction when their suspicions are confirmed. Indeed, many people,
who ordinarily would not stoop so low, salt their verbal attacks on an offending driver with
sexist, ageist or racist jibes
- jibes that have off-road origins. Indeed, it is worth
remembering that road rage describes nothing more than a type of behaviour, whereas the
concept of the bad driver has mostly - and certainly historically - been expressed primarily in
terms of stereotypes.
The new Shorter Oxford English dictionary defines stereotype as
‘a preconceived,
standardised, and over-simplified impression of the characteristics which typify a person,
situation, etc., often shared by all members of a society or certain social groups’(4).
According to popular lore, there are two fundamentally different types of bad driver - the
inept and the dangerous - and virtually all driver stereotypes fit into one or the other of these
categories. Examples of the inept include old men wearing hats, Volvo drivers, so-called
‘ethnics’, caravaners, old ladies off to play bowls, ‘housewives’, and, in fact, any woman.
Examples of the dangerous include young hoons, taxi drivers and ‘truckies’.
It is undeniable that some of these driver stereotypes are inextricably linked with the vehicles
people drive, that people present as ‘human-machine hybrids’, to use Scrinis’ term (5).
However, even these stereotypes have strong, off-road social characteristics, which are
regarded as dovetailing with their behaviour behind the wheel. Their driver stereotype is
regarded as a composite of their behaviour at the wheel and the alleged wider shortcomings
of the off-road persona.
‘Truckies’ are regarded as brutish and rough to the point that they
do not care about anyone else on the road; taxi drivers are opinionated to the point that they
think they own the road; and Volvo drivers are so cocooned and confident in the safety of
their middle class world that they are oblivious to anyone else around them.
But by far the most historically enduring and powerful stereotypes associated with inept
driving, on the one hand, and dangerous driving, on the other, are, respectively, women and
youths. Both stereotypes have been grafted directly from pre-existing, off-road social
profiles. Their emergence and development within road culture is the subject of special
discussion later in this chapter. That discussion will be supplemented by an account of a
very different driver stereotype, the drink driver, one that was very reluctantly accepted in the
face of overwhelming evidence and official imposition. In order to get a sense of why and
how driver stereotypes are created, one must turn to the very first driver stereotype, the ‘road
hog’.
Road hogs
The ‘road hog’ emerged in the earliest days of motoring, just prior to the First World War.
The road hog was somehow responsible for causing all the accidents and mayhem on the
road while police, quite unfairly it was said, wasted too much of their time harassing
‘innocent’ drivers (6). In 1915, an article in The Age (directed no doubt at that newspaper’s
readership), claimed that:
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Motorists are the victim of a few ‘hogs’, who should not be allowed to drive a
wheelbarrow (7).
It is altogether unclear just who the road hogs were and what they did to distinguish
themselves. This ambiguity made good sense in a society where motorists were a
remarkably homogenous bunch. Age and gender statistics are not available for licence
holders at the time but there is strong evidence that they were predominantly male, middle-
aged and relatively well off (8).
In the 1910s, when motorised transport first became a serious practical alternative to horse-
drawn transport, these drivers did not have to act as if they owned the road - they practically
did. The very high cost of early motor cars relative to incomes of the period ensured that
owners were almost exclusively from the business or professional classes, and therefore
were men aged between 30 and 65 years. Professional drivers, such as chauffeurs and
truck drivers, were also of an employable age and also tended to be male. Indeed, there is a
superb contradiction in the expectation that the police could some how search out road hogs
without harassing ‘innocent’ drivers when so many of them looked the same.
The concept of the road hog did not fade away because it had too much going for it - there
were lots of bad male drivers. But in women, from the 1920s, and young men, from the
1950s, the male driver found a couple of ideal stereotypes to deflect attention from his own
driving performance.
Woman driver
Even some seven or eight decades after it entered the popular vocabulary, the term ‘woman
driver’ has retained a distinctly perjorative ring. In the 1920s, women drivers were regarded
as a new phenomenon, even though their ‘invasion into the masculine domain’ of driving was
the subject of a newspaper article as early as 1904 (9). Judging by a 1928 article in the
Royal Automobile Club of Victoria’s publication
Royal Auto Journal, the level of male
animosity ought not to be underestimated (10). Writing under the by-line ‘One of Them’ (the
choice of anonymity an interesting point in itself) the writer explained that ‘she’ wished to
challenge male views ‘of that well known pest, the woman driver’, about whom there had
apparently been a spate of nasty articles and letters in the press.
We are told that women are selfish, bad mannered, inefficient, arrogant, in fact as drivers
they are a menace to everyone on the road. To each other, too, but, of course that doesn’t
matter (11)!
However, the primary charge was that of indecision, and for this ‘One of Them’ had a
compelling explanation. Although the ‘strict rules of the road give me no advantage on
account of my unfortunate sex’, men drivers were entirely unpredictable in how they
responded to women. At one intersection a man would insist, chivalrously, that a woman go
first even though it was his right of way; at the next, the opposite would occur:
I am confident that all we ask are plain neuter rules of the road. We prefer
them to spasmodic, though charming, exhibitions of chivalry. Rules are so
much more reliable, so much safer, and so much less embarrassing (12).
For the time, the writer’s tone was uncharacteristically blunt and sardonic. Yet even ‘she’
admitted finding it difficult not to accept offers to ‘go’ at intersections, thereby compromising
the neuter status ‘she’ aspired to. More typical is a piece by Mary Arnold, “Let’s drive better
than men”, published in 1932 by the Vacuum Oil Company as a promotional handout:
The title of this book sounds like a challenge to men. But it isn’t. Really, it is
an invitation to us. Yes, an invitation to gather over the teacups, so to speak,
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and confide … Let us admit confidentially that some of us could drive better.
Then we can do something about it! (13).
The fact that statistics consistently indicated that women were safer drivers than men and
that insurance experts considered them to be better risks seemed to make no difference to
their reputation (14). The so-called argument about whether men or women were the better
drivers appears to have reached a high point in the 1950s and 19060s.
Indeed, the argument appears to have been for men’s amusement as much as anything. In
1961, Melbourne’s Channel Nine focused on the topic in its program, Kangaroo court.
Racing driver Lew Molina was pitted against ‘Mrs P. Morrison’, a taxi driver. The editor of the
RACV’s Royalauto was the third party. In his account of the debate, he outlined a few
statistics about women drivers and their accident rates relative to men. Of
1,000,010
Victorian licence holders, 36% were women. Yet they caused only 7.9% of accidents, less
than a quarter of their ‘entitlement’ (15). The editor acknowledged that these statistics did
suggest that women were safer drivers. Nevertheless, he maintained that the issue ‘will
never be resolved until we get more figures from official sources … no figures were available
for the average distance that either sex drive’ (16). Using his figures, the average driver
would need to have driven more than four times the distance than that driven by the average
female to be judged as safe.
Facts, figures and statistics
- such powerful evidence simply wilted before even more
powerful stereotypes of the bad female driver. The ‘housewife’ on her way to the shops with
a couple of kids in the back was a popular one. Another version seems to have made a
direct link between bad driving and women who fulfilled male concepts of feminine beauty:
the more attractive the ‘girl’, the worse was her driving. It has even been said that in the
1950s, a decade regarded by many as a nadir in gender relations, it was simply not feminine
to be a good driver.
This correlation is borne out by an article in the Melbourne Sun about Sabrina, a British
model and stage performer who caused a sensation when she toured Australia in 1958.
Under the breathless headline of ‘She is driving in the city’, the male reporter told readers
that,
‘As a driver, Sabrina is a girl with a 41½ -18-36 figure’ (17). The link between
Sabrina’s figure and the fact that she was also a driver seems hard to follow now. What
followed was a description of how, in rapid succession, Sabrina managed to irritate a truck
driver, a taxi driver and a tram driver. At one point, a police officer in Bourke Street is
claimed to have told her, ‘You might be okay with an English licence now, miss, but if you
stay six months you’ll have to take a test. Frankly, I’d say you’d be a hundred-to-one chance’
(18). Sabrina, of course, is supposed to be blissfully unaware of her alleged shortcomings at
the wheel and the trail of mayhem it is claimed she left in her wake. The whole thing reads
like a joke now, one which you can be fairly certain that Sabrina, if not the reporter and the
readership, was in on.
In the 1990s, a different portrait of the young female driver emerges. Now young women are
creating their own reputations as bad drivers, on terms that actually compete with men.
‘Meek, mild women drivers have given way to “girl power”’, said the Sunday Telegraph on 18
January 1998, as part of its headline story, New Age Road Rage (19). The article mentions
a 1997 AAMI insurance company report, which found that 60% of drivers consider the roads
a battlefield, and a Newcastle study of 14,600 women aged 18 to 23. Together they show
that young women are ‘using aggressive, sometimes dangerous, road tactics’. To drive the
point home, the Sunday Telegraph featured Sylvia Garcia, aged 19, of Chipping Norton. ‘Her
mother never drove and her father thinks women shouldn’t be on the road. But … Garcia
loves cars, likes speed and admits to occasional road rage.’
Very likely, the Sunday Telegraph followed the lead of its Murdoch-owned counterpart in
Melbourne, the Herald Sun. The previous month the Herald Sun ran a similar front-page
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story profiling a 21-year-old woman under the headline, Queens of the road (20). What
seems particularly interesting about both reports is that the mock-shock associated with the
behaviour and attitudes of these young women almost masks what ought to be the real story:
whereas in 1976 one in five drivers killed in New South Wales was a woman, in 1996 it was
closer to one in three; and whereas in 1980 only 2.5% of drivers convicted in Victoria of
driving under the influence of alcohol were women, in 1993 the figure had increased ten-fold
to 25%. Both stories set out to engage their readership, which is mostly older, in fact much
older than the subjects of the stories, with a focus on the behaviour of these young drivers
rather than the sadness of its consequences. If anything, there is a hint of general
Schadenfreude that young women are experiencing some of the negative aspects
associated with the enthusiasms and freedoms long presumed by young men.
The hoon
The schism or tension between popular lore regarding bad drivers on the one hand and, on
the other, expert opinion supported by statistical facts about who is responsible for
dangerous driving - usually expressed in terms of road fatalities and who breaks the law -
goes to the heart of the motorist’s experience over the last 30 to 40 years. A phalanx of
experts, including statisticians, demographers, doctors and traffic flow engineers, have
merged over this period and joined forces with advertising and other media specialists to
attempt to convince the public that driving behaviour need not be automatically ordained, or
excused, on the basis of social type. Dangerous drivers do not come exclusively from the
ranks of young males driving hotted-up bombs; nobody is inherently a bad driver or good
driver; a momentary lapse in concentration can see a good driver become a bad driver, with
fatal consequences. Television, inevitably, has proved the most effective medium to
communicate these principles and its most effective user, by streets, has been Victoria’s
Transport Accident Commission. The Transport Accident Commission has won several
national and international awards for commercials that convince viewers that ‘the idiot’ could
be their brother, their sister, their husband, wife, lover, child, neighbour, friend, anyone, even
themselves.
The cliche that ‘there are only a few idiots (out there/on the road) who ruin it for the rest of us’
has been a cornerstone of a longstanding homespun philosophy about the road and its
renegades, particularly popular on talkback radio. And, make no mistake, the ‘idiots’ are
always younger. Indeed, age has consistently been used as an index or metaphor for
responsibleness, a point clearly established in this quote from the January 1956 edition of
Royalauto:
Years of careful research by authorities in the field of highway safety indicate
that the main cause of bad driving is emotional immaturity. There are people
on the road who use the car to work off their insecurities, fears, resentments
against authority, desire for prestige and other high-voltage emotional drives.
The bad drivers are young people who want to be big shots, oldsters who
can’t act their age, and people in the middle group, who are emotionally upset
(21).
Of course, on the one hand, anyone can be an idiot. On the other, it is beyond dispute that,
as the post-Second World War decades took shape, young men increasingly proved
themselves to be the social group at most risk on the roads. The first indications came with a
500% increase in motorcycle fatalities in the five or six years immediately following the war
(22). Although no Australian states published age-specific licence statistics in the decades
immediately following the Second World War, it is clear that fatalities increased enormously
from the late 1960s as the first wave of young baby-boomers got licences and, importantly,
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as they bought their own cars. This link between ownership, fatalities and the image of the
bad driver is an important one.
In his article ‘Sex, speed and power: Young people and the car in Melbourne 1945-75’, the
historian Graeme Davison has written about how, with car ownership, young men could
carve out their own identity on the road. Bored-out cylinders, new valves, fuel injectors and
lowered suspension were common mechanical changes to cars. A new muffler system and
a few other tricks helped sound the right note; through in fibreglass fins and a ‘hot’ new paint
job, and you had a mobile showpiece of the driver’s mechanical and artistic skill (23).
Following the emergence of the customised car in the 1960s, car manufacturers recognised
an incipient market. In 1968, Holden released the Monaro GTS and Ford released the
Falcon GT; Chrysler’s Valiant Charger came a little later, in 1971. These models were
followed by the Holden Sandman, a panel van with various trimmings that was intended to
replicate and commodify what imaginative young owners had been doing to ‘straight’ panel
vans for some time.
In the 1970s, virtually every Australian film with a contemporary or futurist setting focused on
youth car culture. At one end of the scale, there were the surreal and futuristic Mad Max
(1979) and Mad Max 2 (1981); at the other, was the enticingly banal The FJ Holden (1977),
in which a couple of lads from the western suburbs in Sydney customise an FJ and spend
their time hanging around shopping centres, and disappointing their parents and girlfriends.
These films will forever stand as testimony to the raw centrality of car culture in the period.
By contrast, the current crop of television programs and print media stories, which aim to
satisfy the thirst for 1960s and 1970s nostalgia with a focus on music and fashion as the
products of youth rebellion, seem rather insipid. In terms of taste and their capacity to give
offence, long hair and the Beatles amount to nothing beside a panel van - or shaggin’
waggon, or root ute, or fuck truck - covered with stickers such as “When she’s rockin’ don’t
come knockin” and “Don't laugh - your daughter may be inside”.
As drivers, young men have proved ideal targets of criticism not only because they are killed
at alarming rates: they have been regarded as bad drivers because they are regarded as
bad in general; they have been regarded as dangerous drivers because they are regarded
as social outlaws. Their flashy and aggressive presence on the roads is judged an affront to
society. At traffic lights, with their wives and kids along for the ride, middle-aged men have
not been thinking of young men’s safety as they nervously pull up alongside one and
denounce him, quietly, as an ‘idiot’.
Young men, it seems, have also proved ideal political targets of criticism. In 1996, the New
South Wales Carr Labor government introduced powers to confiscate vehicles from drivers
found guilty of doing nothing more than screeching their tyres. This truly radical legislation,
known as the Street and Illegal Drag Racing Act 1996 (NSW), passed with relatively little
complaint from civil libertarians. Indeed, civil liberty groups made more fuss over the
introduction of seatbelts and breathalysers in the 1965 and 1975. One of the few critics of
the new legislation was Michael Henderson. Writing in the Sydney Morning Herald in June
1997, he pointed out that the legislation smacked of ‘lawmaking on the run in response to
public pressure’(24). Henderson went on to argue that a plethora of laws already covered
illegal street racing and that it was entirely inappropriate that the penalties for repeat drink
drivers were more lenient than that for doing ‘wheelies'’ a ‘crime’ which threatens neither life
nor property! (25)
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The breathalyser and the drink driver
Like a pay packet, a driver’s licence is seen as evidence of normal social participation. So
too, in many circles, is being a ‘social drinker’. For many years, the two activities went hand
in hand. Both were social lubricants. A licence enabled you to get there, drinking was what
you did when you got there, and the licence also got you back home. Gradually, however,
this changed. In the
1960s, the breathalyser was first accepted as reliable; it gained
increasing legal credibility in the 1970s, and real statistical force with random breath testing
(RBT) in the 1980s.
More than any other piece of technology, the breathalyser has fundamentally altered
concepts of the bad driver. Seatbelts have become part of getting going and the near-
omnipresent speed radar ‘gun’ has altered the way people drive, but only the breathalyser
and random breath testing, and the associated advertising campaigns, have changed the
way people live their lives. Younger drivers have grown up with the breathalyser and RBT
but, for a lot of people (probably older men especially), the notion that a few drinks could turn
a good driver into a bad one proved very hard to swallow.
This mental stumbling block involved an element of genuine disbelief. Drunken driving was
always frowned upon, but the driver had to be quite drunk before he or she was actually
charged. Telltale signs the police looked for included slurred speech, a stumbling gait and
wild mood swings. Needless to say, such evidence was very subjective: police frequently
contrived evidence and ‘verballed’ defendants in court, according to journalist John Higgins.
His book, Pull over driver, published in 1960, was packed with advice on how to beat the
coppers on the road or in court (26). Indeed, the police frequently complained that all a
defendant needed was a good lawyer to win over a magistrate. And they were right. In New
South Wales in 1950, for example, of the 1897 drivers charged with being under the
influence, more than half escaped punishment (27).
Community tolerance of drunken driving remained high even into the 1970s. In 1973, a
series of surveys was conducted about attitudes to drink driving by the Traffic Accident
Research Unit of the New South Wales Department of Motor Transport (28). More than half
the respondents did not mention alcohol as a major factor in serious crashes; 45 per cent
believed “It’s all right to drive after drinking, provided you can hold your alcohol”; and only 50
per cent considered the breathalyser “a good test of fitness to drive”. In each survey, men
were consistently more likely than women to give the
‘wrong’ answer by about ten
percentage points and were most belligerent in the 25 to 50 year-old age bracket.
It is this demographic that has been habitually over-represented in drink driving convictions.
Indeed, the view from the 1970s of men in their thirties and forties as unfeeling, boorish
brutes probably owes much to their drink driving attitudes and performance. In this regard,
car enthusiast magazines such as Wheels tended to do their readerships a disservice
because of the stories they ran. Although it never challenged the social utility of the
breathalyser directly, Wheels habitually pandered to the common belief that superior driver
skill rather than more regulations were the key to a lower road toll. In the early 1970s,
Wheels ran a series of articles about several ‘advanced’ driving schools that had sprung up
in Australian cities. Titles such as “I’m an advanced motorist -so move over” (29) seem
particularly irresponsible in hindsight. The concept that the rules of the road should be
graded to driving ability was also applied to speed. This argument was put in tiresome detail
in the April 1973 edition in an article called “The case against speed restrictions”, even
though the writer acknowledged that, “Here, in Wheels, I am preaching to the converted, of
course” (30).
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The car’s great appeal has always been that it offers a sense of autonomy and
independence. There is also little doubt that the increased enclosure of the cabin, complete
with temperature control and sound system, has created more than just a high level of
physical comfort. Psychologically, the car offers a capsule in which the driver can enjoy a
certain quality of
‘self-time’ that is unattainable at home or at work. The car fosters a
distinctive way of experiencing time and space; time and space are ‘compressed’ at the
wheel and the slightest irritation, such as a momentary wait for a pedestrian or cyclist, is
encountered as an unbearably long delay
(31). The slightest irritation can break the
pleasurable communion with the world whizzing by - the self-time - and force motorists to
deal with a situation that simply ought not to have occurred.
As society becomes more socially disparate (less homogeneous and more heterogeneous) it
could be that some of the old, socially-based driver stereotypes will wilt. Young women. as
we have seen, are already in the process of creating an entirely new stereotype from older
women. However, the implication that social relations are in any way ‘transformed’ on the
road by the ‘human-machine’ is simply not at ease with the key on-road stereotypes of the
bad driver. past and present. As we have seen, these have fed voraciously on off-road
stereotypes; indeed. the road has helped form off-road stereotypes. For better or worse,
eyes do not just see machines on the road, they see other eyes.
References and notes
1. Blue Murder, a two-part mini-series (co-produced by Southern Star Entertainment and
ABC Television) screened in 1996 in all Australian states except New South Wales,
where it was not shown for legal reasons
2. The term road rage was coined by the British media. The Sydney Morning Herald
readers were introduced to the term in the ‘Stay in Touch’ column, 15 January 1995,
p.26.
3. Gyorgy Scrinis, 'Road to nowhere', 77Ie Age, 27 January 1997, p.11.
4. The new shorter Oxford English dictionary, Clarendon Press, Oxford, 1993
5. Scrinis, p.11.
6. Dean Wilson, “City beats”: Policing Melbourne: 1938-1923'. PhD thesis, forthcoming,
History Department, Monash University.
7.
“Control of street traffic”, The Age, 23 March 1915, p.6
8. See Lester Hovendon, 'The impact of the motor vehicle,
1900-1939', in Garry
Wotherspoon (Ed.), Sydney transport: studies in urban history, Hale & Iremonger,
Sydney, 1983, pp.139-40: Robert Haldone, The people's force: a history of the Victoria
Police, Melbourne University Press, Melbourne, 1986, p.135; compare Clive Emsley,
“Mother, what did policemen do when there weren't any motors?” The law, the police and
the regulation of motor traffic in England, 1900-1939, The Historical Journal, 36, 2, 1993,
pp.357-81.
9. 'Invading the masculine domain', described as having originally “appeared in a motoring
paper in January 1904”, was reprinted in Mary Arnold, Let's drive better than men,
Vacuum Oil Company Pty Ltd, Melbourne, Australia, 1932, p.3
10. “One of Them”, 'Are women dangerous drivers?', Royal Auto Journal, 15 October 1928,
11. “One of Them”, p.11.
12. “One of Them”, p.11
13. Arnold, p.6
14. 'Women are "better drivers" say experts', Sydney Morning Herald, 14 August 1960, p.7.
15. 'Women or men -who are the best drivers?', Royalauto, May 1961, p 6.
16. ‘Women or men - who are the best drivers?’, p.6.
17. John Balfour Brown, 'She is driving in the city', The Sun, 2 December 1958, p.17.
18. Brown, p.17.
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19. Sarah Stuart, 'New age road rage', Sunday Telegraph, 18 January 1998 pp.1 and 5.
20. Bruce Brammall, 'Queens of the road', Herald Sun, 8 December 1997, pp. 1 and 4.
21. 'You must think about the other driver', Royalauto, January 1956, p.23.
22. Editorial, 'Motor cycles can be killers', Sydney Morning Herald, 21 August 1951, p.2.
23. Graeme Davison, 'Sex, speed and power: young people and the car in Melbourne, 1945-
75', The Australian city
- future/past, Proceedings of the third Australian planning
history/urban conference, 1996, p.136.
24. Michael Henderson, “Punishment unfit for the crime” Sydney Morning Herald, Drive, 20
June 1997, p.4.
25. Henderson, p.4.
26. John Higgins, Pull Over Driver, Jacaranda Press, Brisbane, 1960.
27. ‘Many tipsy drivers unpenalised’, Sydney Morning Herald, 13 April 191, p.4.
28. ‘Drink driving in Sydney: A community survey of behaviour and attitudes’, Traffic
Accdident Research Unit, New South Wales Department of Motor Transport, May 1973.
29. Rob Luck, ‘I’m an advanced motorist - so move over’, Wheels, June 1970, pp.60-62.
30. Rab Cook, ‘The case against speed restrictions’, Wheels, June 1973, p.73.
31. Gyorgy Scrinis, ‘Road to nowhere’, The Age, 27 January 1997, p.11.
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“ROAD RAGE”: METHODS FOR
REDUCING AGGRESSION ON THE ROAD
J. Hatfield & R.F.S. Job
Department of Psychology, University of Sydney
SOURCE: Hatfield, J. & Job, R.F.S.
(1998).
“Road rage”: Methods for reducing aggression
on the road. Roadwise, 11, 3-7.
Introduction
Aggressive behaviour can occur in a variety of situations, including road-related situations.
Aggression on the road is of importance because of the harm it may cause. Firstly, it may
contribute to crashes (Dalziel and Job, 1994). Second, several instances (well publicised in
the media), have involved assault or even murder. Third, the stress created by aggression,
even verbal aggression, for the victim (and possibly the perpetrator) is harmful to health and
lowers quality of life (Sarafino, 1994). Thus, a better understanding of the factors underlying
aggression on the road, and of what can be done to reduce it, is of value. The present paper
addresses these issues.
Similar factors contribute to aggressive behaviour on the road as contribute to aggression
elsewhere. These factors include the amount of stress the perpetrator is suffering and the
amount of anger they are feeling. Anger is related to feeling frustrated, to feeling that the
events which have produced the frustration are not one’s own fault, and to blaming someone
else or the situation (Weiner, Russell & Lerman, 1979; and see Martin, 1995). For example,
people on the road might feel frustrated about being unable to get to their destination
because of traffic problems, or might feel that someone has driven, or ridden or even
crossed the road in a manner which is considerate of them, or dangerous to them.
Feeling angry does not always result in aggressive behaviour and many people do not
behave aggressively when they are frustrated or angered. Whether we react with
aggression is influenced by individual differences in previous experience, personality, and
the attitudes brought to the situation we face. People with a history of violence or abuse in
their families or their other interactions may be more likely to resort to violence (Bandura,
1976), as may people who feel particularly effective in the conduct of aggressive behaviour
(Bandura, 1977). People with effective skills for resolving frustration and difficulties without
aggression and/or good impulse control, may be less likely to react with aggression.
Aggression which occurs on the road has been labelled road rage. However, providing this
particular arena of aggression with a distinct name is a risky manoeuvre. Names for
particular problem behaviours are too often accepted as explanations, and such
explanations interpreted as excusing the behaviour. Irrational behaviour may be excused if
it is a sympton of schizophrenia, black moods may be excused as depression. Of course,
such understanding and tolerance is often valuable. However, naming road-related
aggression “road rage” may give the impression that it is a form of aggression with very
different explanation from other forms of aggression which we find unacceptable. Common
uses of the term “road rage” already imply explanation. For example, the question of why a
motorist behaved in a particular (aggressive) manner is sometimes answered with the
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apparent explanation:
“road rage”. Such aggression should not be made to appear
acceptable by virtue of its name or by analysis of its causes.
Prominent media coverage of extreme examples of road-related aggression may also prove
dangerous. Such coverage may cause people to mimic the behaviour described, or to judge
less extreme examples or road-related aggression as being acceptable relative to the severe
examples described by the media.
Reducing road-related aggression on the road
Drivers (including motorcyclists) may employ a number of approaches to reducing their
anger, to reducing the chances that the anger will lead to aggression, and to reducing their
chances of angering others.
Many approaches to avoiding and overcoming stress on the road can be derived from a
more general theoretical framework about stress. Stress is likely to occur when task
demands tax or exceed the personal resources available for task performance (Lazarus &
Cohen, 1977), or with the frustration of not obtaining a desired outcome, or with the feeling
of helplessness in seeing events as uncontrollable
(Mazur,
1994; Seligman,
1975).
Importantly, stress is mediated by the individual’s perception of the demands and
interpretation of their failure to meet them. Thus, stress might be combated by minimising
task demands, increasing available resources, or modifying the manner in which the
individual interprets the situation and its outcome. Additionally techniques are available for
managing a stress response even after it has occurred. Finally, the social situation which
exists on the road may be adapted to reduce aggression.
1.
Avoid driving in dangerous road conditions and circumstances which may frustrate or
anger. The demands of the driving task are greater under certain road conditions, thus
placing a greater drain on available resources. Stress is especially likely to result from
driving in the evening, midweek (Gulian et al,. 1990), or in wet weather. It is also likely to
result from driving a vehicle which is particularly difficult to drive. Become aware of the
situations in which you are particularly prone to stress and seek to avoid them, or
practise being relaxed while imagining these situations (see point 11; e.g., Suinn, 1990).
2.
Be aware of your state. The resources you have available to meet the demands of the
driving task will be minimised if you are tired, sick or stress (eg. about an upcoming
difficulty Guilian et al.,
1990). consider other explanations of your anger before
assuming that another road-user’s behaviour is the cause of all your problems.
3.
Anticipate delays. Being stressed about being late makes it easier to become stressed
about other events on the road (Matthews, Dorn & Glendon, 1991). Predict delays to
avoid unnecessary stress (Roskies, 1985) due to time pressure. Take account of
possible delays and problems by leaving 10 minutes earlier than you think is necessary
to arrive at your destination in time. Do not estimate the time required for the trip on the
basis of a “good run”.
4.
Relinquish unrealistic expectations of control. You cannot control the weather, the traffic,
the traffic lights or the behaviour of other road users, so do not expect to do so. You
can, however, control your own reaction to events on the road. Faced with loss of
control people may try to regain it by exerting mental and/or physical effort (Glass, 1977).
Focus on what you can control, and avoid unnecessary frustration over uncontrollable
factors.
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5.
Put the situation in perspective, don’t catastrophes (Roskies, 1985). Next time you are
angered because someone cuts in on you, remember that it is not that important in the
greater scheme of things. It is easy (any important) to focus only on the driving task, but
remind yourself that there are many more important things in your life than minor
transport hassles and that this problem is relatively minor and time-limited
(Meichenbaum & Cameron, 1983).
6.
Do not confuse transport with competition. Many drivers see the driving situations as
one in which competition and retaliation are acceptable (Prabhakar, Lee & Job, 1996).
You are on the road to get somewhere, not to prove that you are the best driver around.
Letting someone in is not a sign of weakness. Drive co-operatively and don’t make more
out of interference than you have to .
7.
Dispute irrational beliefs. Try not to overestimate another road-user’s responsibility for
their actions.
(Schmitt, Hoser & Schwenkmezger, 1991). It is very unlikely that the
action which annoyed you was intended to do so. Try to take the perspective of the
other road-user
(Feindler & Fremouw,
1985; Novaco,
1976,
1977), rather than
immediately interpreting their actions as a sign of hostility or stupidity.
8.
Remember, you make mistakes too. Most of us see ourselves as better than average
drivers; we see the mistakes of other drivers but often may not see our own errors (Job,
1990). Males tend to see themselves as more skilled drivers than other males; females
tend to see themselves as safer drivers than other females (Job, Hamer & Walker,
1995). Have you ever forgotten to indicate before changing lanes? Have you ever had
to drive slowly to read the directions and street signs in an unfamiliar area? Have you
ever cut in on another driver to change lanes? Chances are that you have. So, instead
of getting annoyed at other road users when they do these things, remember we all
make mistakes.
9.
Acknowledge your mistakes. If you realise you have just made an error inconvenienced
someone else, signal an apology. This will reduce the chances of that road user being
angered, reduce the chances of retaliation and reduce the chances that they think you
don’t even realise what you have done.
10. Thank others for their help. Give a wave of thanks when another driver lets you change
into a line when you need to or lets you into a stream of traffic from a side street. This
cost-free gesture will make both parties feel better and make such co-operative
behaviour more likely in the future.
11. Divert your attention from the problem (Lazarus, 1981; Roskies, 1985). For example,
when stopped closely examine the buildings or the people around you, or engage in
relaxation techniques (examples follow).
12. Manage stress. When you recognise that you are becoming stressed there are a number
of techniques which can be employed to minimise the extent of this reaction. Make self
statements which include an inhibition of the initial impluse and a suggestion of
alternative action (Feindler & Fremow, 1985). For example, tell yourself to “stop and
think”. Alternatively, shift your focus by visualising a real life event that has been
associated with relaxation such as being at a favourite place at home, or a situation in
which you feel peaceful and happy. Try to remember the details of the situation, like the
feeling of the sun and a cool breeze on your skin
(Mason, 1985, Suinn,
1990).
Incorporate relaxed breathing; inhale through your nose a feel your lungs fill, hold the
breath for a moment then exhale through breath, mentally counting from 1-4, then
exhale, mentally counting from 1-8. Repeat a number of times (Mason, 1985). Finally,
tensing and relaxing various muscle groups (eg. fist, stomach) can be an effective
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relaxation technique (Feindler & Fremow, 1985; Mason, 1985, Roskies, 1985; Suinn,
1990). When driving these techniques may be practised safely when stopped at lights or
in traffic.
13. Make driving a pleasant experience. Listen to you favourite music, so that problems with
the journey are not the only mood related focus, and so that you might be happy for the
journey to take a little longer. In addition, have something with which to occupy yourself
- nothing too distracting, perhaps a chocolate bar to eat. Don’t allow yourself to touch it
until you are stopped (eg. at the traffic lights). Stopping will no longer be a petty
annoyance but rather a chance to paly!
14. Congratulate yourself when you are able to avoid or overcome a stressed reaction
(Feindler & Fremouw, 1985). Recognise the techniques that work and use them more in
the future.
15. Changing the social situation that exists on the roads. While individuals alone may not
be able to do much to change the social situation, there are factors that could be
addressed by people as a group. Anonymity and modelling are two such factors.
Anonymity may facilitate road-related aggression in that a person may behave in a
manner they otherwise would not if they feel that neither they nor other road-users are
identifiable as individuals. Drivers may model aggressive behaviours that have been
reported in media coverage or road-related aggression. Of course, more extreme road-
related aggression is more newsworthy. As a consequence the more extreme forms of
aggression (eg. physical assault) may be viewed as more acceptable in comparison with
the extreme examples publicised. Approaches designed to reduce apparent anonymity
on the road may reduce road-related aggression. For example, regulations might be
introduced to lower permissible levels of car window tinting. More restrained media
coverage of road- related aggression may alleviate the problems of modelling extreme
forms of road-related aggression and viewing less extreme forms as acceptable.
References
Bandura, A (1976). Social learning analysis of aggression. In E. Ribes-Inesta & A. Bandura
(Eds). Analysis of Delinquency and Aggression. Hillsdale, NJ: Erlbaum.
Bandura, A. (1977). Self-efficacy mechanism in human agency. American Psychologist, 37,
122-147.
Dalziel, J & Job, R.F.S. (1994). A reconsideration of the relationship between driving
experiences, accident record and optimism bias. Paper presented to the 23rd Internation
Congress of Applied Psychology, Madrid, July 1994.
Feindler, EL. & Fremouw, W J. (1985). Stress inoculation training for adolescent anger
problems. In: D. Meichenbaum &, M.E. Jaremenko
(Eds.). Stress Reduction and
Prevention. New York: Plenum Press.
Glass. D.C. (1977). Behaviour Patterns, Stress and Coronary Disease. Hillsda1e, NJ:
Lawrence Erlbaum.
Gulian, E., Glendon, A.I., Matthews, G., Davies, D,R. et a1. (1990). The stress of driving: A
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Job, R.F .S. (1990). The application of learning theory to driving confidence: The effect of
age and the impact of random breath testing. Accident Analysis and Prevention, 22, 97-
107.
Job, R.F.S., Bamer. V. & Walker, M. (1995). The effects of optimism bias and fear on
protective behaviour. In; D. Kenny & R.F.S. Job (Eds.). Australia’s Adolescents: A Health
Psychology Perspective. Armidale, NSW; New England University Press.
Lazarus, R. (1981). The stress and coping paradigm. In C. Eisdorfer (Ed.). Models for
Clinical Psychopathology. New York: Spectrum Press.
Lazarus, R. & Cohen. I. (1977). Environmental stress. In I. Altman & J. Wohlwill (Eds.).
Human Behaviour and Environment (Vol. 2). New York: Plenum Press.
Martin, D.S. (1995). The causal attribution of young car drivers. In: D. Kenny & R.F .S. Job
(Eds.), Australia's Adolescents; A Health Psychology Perspective. Armidale, NSW: New
England Univesity Press.
Mason, J.L. (1985). Guide to Stress Reduction. Berkeley, CA: Celestial Arts.
Matthews, G., Dorn, L., & Giendon, A.I. (1991). Personality correlates of driver stress.
Personality and Individual Differences, 12, 535-549.
Mazur, JE. (1994). Learning and Behavior. (3rd Ed.). Englewood Cliffs. New Jersey: Prentice
Hall.
Meichtnbaum. D. & Cameron, R. (1983). Stress inoculation training: Toward a general
paradigm for training coping skills. In D. Meichenbaum & M.E. Jaremenko (Eds.). Stress
Reduction and Prevention. New York: Plenum Press.
Novaco, R.W. (1976). Treatment of chronic anger through cognitive and relaxation controls.
Journal of Consulting and Clinical Psychology, 44, 681.
Novaco, R W. (1977). Stress inoculation: A cognitve therapy for anger and its application to
a case of depression. Journal of Consulting and Clinical Pychology, 45, 600-608.
Prabhakar, T., Lee, S.H.V. & Job, R.F.S. (1996). Risk taking. optimism bias and risk utility in
young drivers. Proceedings of the Road Safety Research and Enforcement Conference.
Sydney, NSW: Roads & Traffic Authority.
Roskies. E. (1985). Stress management for Type A individuals. In D. Michenbaum & M.E.
Jarerneilko (Eds.). Stress Reduction and Prevention. New York: Plenum Press.
Sarafino, E.P. (1994). Health Psychology: Biopsychosocial Interactions. (2nd Ed.). Wiley,
New York, NY.
Schmitt. M., Hoser. K.. & Schwenkmezger, P. (1991). Responsibility of damage and anger.
Zcitschrift fur Experimenta1 and Angewandte Psychologie, 38, 634-647.
Seligman, M.E.P. (1975). Helplessness: On Depression, Development and Death. San
Francisco: W.H. Freeman & Company Publishers
Suinn, R.M. (1990). Anxiety Management Training: A Behaviour Therapy. New York:
Plenum Press.
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Weiner, B., Russell, D. & Lerman, D (1979). The cognition-emotion process in achievernent-
related contents. Journa1 of Personality & Social Psycho1ogy, 37, 1211-1220.
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‘ROAD RAGE’: MEDIA HYPE OR
SERIOUS ROAD SAFETY ISSUE?
B. Elliott
Member, Australian Advisory Committee on Road Trauma (AACRT)
SOURCE: Elliott, B. (1999).
‘Road rage’: Media
hype or serious road safety issue? Paper
presented at the
3rd National Conference on
Injury Prevention and Control, Brisbane Qld., 10-
12 May 1999.
The paper examines the nature and extent of the behaviours labelled ‘road rage’ in
the media. It is argued the terminology ‘road rage’ should not be used and that more
serious forms of ‘road rage’ should be regarded as violence and assault. Aggressive
behaviours labelled as ‘road rage’ are frequently a result of bad driving habits on the
part of at least one of the parties involved. Behaviours subsumed under the heading
of ‘road rage’ only rarely lead to injury.
‘Road rage’ or ‘road violence’ does not justify
any diversion of existing road safety resources to the problem.
In
1997, VicRoads commissioned Elliott & Shanahan Research
(1997) to prepare a
discussion paper on ‘road rage’ as a response to a barrage of media reports in Melbourne
early in 1997. Between 19 March 1997 and 1 January 1998, thirty four articles appeared in
the Age and another six in the Herald Sun. Another report on ‘road rage’ (Victorian
Community Council Against Violence, 1999) estimated that in Victoria in 1997 there were
169 newspaper articles and 68 incidents, that is, an average of three articles per week for a
whole year.
What is ‘road rage’?
A good question. It has no scientific definition.
‘Road rage’ can be defined as a term coined
by the media to describe a range of anti-social behaviours and/or acts of aggression which
occur on the road. The range of behaviours includes minor instances such as gestures and
use of car horn through to more serious violent acts such as assault or even murder.
In general, the consensus view amongst most road safety experts around the world is that if
the term ‘road rage’ is to be used it ought to be limited to intentional acts of violence and
assault and that the issue is a criminal matter, not a road safety concern.
The NRMA (1997) in their submission to the STAYSAFE Committee’s inquiry into
aggressive, intimidating, menacing and abusive driving (see also STAYSAFE Committee,
1997) argued:
The NRMA is not encouraging the use of the term ‘road rage’ to describe
these incidents, particularly those of the less serious kind. Indeed, NRMA
believes the use of the term should not be encouraged.
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Many of the more minor incidents such as use of the car horn, come more
from driver frustration than anything that comes close to a ‘rage’ and it would
be unimaginable for most of these drivers to take this frustration further and
engage in more violent or intimidatory acts. Linking these two very different
behaviours under one umbrella only promotes the idea that the frustration that
many drivers feel could easily become more violent.
Actions associated with ‘road rage’
A wide range of activities have come to be subsumed under the catch-all phrase of ‘road
rage’. Many of the actions are minor and related to low levels of frustration, whereas some
are serious and relate more to assault or criminal action. Activities associated with ‘road
rage’ include:
Beeping the horn
Pursuing a vehicle
Flashing head lights
Forcing a car off the road
Gesticulation
Forcing a car to pull over
Verbal abuse
Bumping into another car
Tailgating
Threatening another driver
Braking or slowing suddenly
Damaging another vehicle intentionally
Deliberate obstruction
Physically assaulting another driver
Cutting off or swerving in front
From a road safety perspective the community would be better served if we abandoned the
term ‘road rage’. It has become an umbrella term encapsulating criminal assault on the
roads as well as mild levels of frustration. The latter may well be entirely justified on some
occasions. If we are to retain the term, it should refer to criminal actions of assault and be
dealt with like any other assault whether it occurs in a home, a school, a workplace or in a
pub.
How widespread is ‘road rage’?
If by ‘road rage’ we mean all of the activities listed earlier, then it is endemic. There is ample
evidence that actions defined as ‘road rage’ occur every day on our road networks. All the
surveys in the United Kingdom (Elliott & Shanahan Research, 1997; Joint, 1995), the United
States of America (Elliott & Shanahan Research, 1997; AAA Foundation for Traffic Safety,
1996; Mizell, 1996; National Highway Traffic Safety Administration, 1998) and Australia
(Elliott & Shanahan Research, 1997; Victorian Community Council Against Violence, 1999)
indicate that a majority of motorists will experience one or more of the above road
behaviours over a normal year or two. However, if we define ‘road rage’ as assault then it is
a rare phenomenon (Elliott & Shanahan Research, 1997; Victorian Community Council
Against Violence, 1999; Connell & Joint, 1997).
There is considerable evidence that ‘aggressive’ driving is commonplace (Mizell, 1996;
National Highway Traffic Safety Administration, 1998; Howard & Joint, 1994) and potentially
could lead to road crashes. However, there is little or no evidence that ‘road rage’ is
resulting in widespread injury or death to motorists (Elliott & Shanahan Research, 1997;
Connell & Joint, 1997; Crime Research Centre, 1997).
In their paper on driver aggression the Road Safety Unit of The Automobile Association
(Connell & Joint, 1997) points out that:
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On the assumption that six cases of death which resulted from ‘road rage’
conflicts have occurred in 1996, it can be postulated that as members of the
UK population, whilst we typically face a 1 in 15,686 chance of being killed in
a road accident, the probability of dying as a result of ‘road rage’ is closer to
one in 9.5 million.
Some would argue that violence is on the increase in society in general, in the home, in the
school, in the workplace, and on our roads. Whilst there may be very good reasons to
reduce the level of violence (‘road rage’) on our roads, doing so is unlikely to have any
noticeable effect on our road crash statistics. In essence, ‘road rage’ is not a road safety
priority issue. It is an ‘issue’ for those dealing with violence in our community. Even so,
violence is far more widespread in other settings such as the workplace or schools than on
our roads.
What causes ‘road rage’?
The evidence from surveys of motorists in Australia (Elliott & Shanahan Research, 1997;
Victorian Community Council Against Violence, 1999) and elsewhere (Elliott & Shanahan
Research, 1997) is that bad driving habits are by far the most frequently cited antecedent to
minor or serious forms of ‘road rage’. W here serious ‘road rage’ (i.e., assault) occurs in the
road system do victims are usually not innocent of contributing to the total outcome. Indeed,
victims frequently precipitate the initial event which causes anger in the perpetrator.
Retaliation by the victim leads to escalation of the conflict and eventually to assault.
The consensus amongst experts in this area is that ‘road rage’, even broadly defined,
originates because of poor, careless or risky driving of which the most anger provoking
behaviours are:
Failing to indicate
Driving too slowly, and especially in the passing lane
Excessive honking of the horn or head light flashing
Obscene language
Competition for car park spaces
Holding up traffic when turning right
Deliberate obstruction
Changing lanes and cutting drivers off
Competitive merging
Sometimes, perhaps mostly, the victim unintentionally or unwittingly raises the ire of the
offender with no malice intended. But the recipient of the poor driving (the offender) takes
the incident as a personal affront which involves an emotional reaction—usually anger—or
else the victim is angered by the behaviour of the offender and seeks revenge or retaliation.
The critical contributing factor in ‘road rage’ in general is the behaviour of the victim which
leads to aggression by the offender and so long as the victim retaliates the conflict
increases. Accordingly, it ought to be possible to reduce the level of
‘road rage’ by
improving driving standards; and by creating an awareness of mood (Ingram & Rolls, 1995)
and anger (Larsen, 1996; Nerenberg, 1996) and driving (including what precipitates anger
and how to reduce it).
Frustrations can occur as a result of overcrowding or being late (and congestion) or of
unclear road priorities where drivers disagree as to right of way. But it is much more likely
that antisocial behaviour emerges because of the failure of the victim to adhere to the rules
of the road or ignore signs (like keep to the left unless overtaking) or do ‘stupid’ things.
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The report by the New Zealand police (Wright, Gaulton & Miller, 1997) suggest there are four
categories of antecedent factors, all operating in concert:
(i)
Precipitating factors include:
-
frustration
-
disregard for others
-
perceived insults by the offender.
It is likely offenders attribute negative intentions towards them by the action of victims
and respond aggressively even if the intention is innocent.
(ii)
Offender factors include:
-
aggressiveness, territoriality and self-centredness (psychological
variables)
-
aggression can increase with fatigue, low tolerance, life stresses,
substance abuse and poor impulse control
-
road aggression can be merely another manifestation of dysfunctional
behaviour
-
even slight damage or threat of damage to their vehicle is a personal
insult deserving great and immediate retaliation.
(iii)
Victim factors may or may not be deliberate or calculated to cause
anger and include:
-
disregard
-
failure to communicate
-
inattention
-
failure to follow rules of the road
-
poor driving
(iv)
Environmental factors can compound the interactions above and
include:
-
traffic density
-
heat and humidity
-
deadlines, running late
-
high noise levels
-
weather conditions
-
road features
-
poor light
-
ambiguity in the system over priorities/rights.
Who are the offenders and who are the victims?
In part the answer depends on our definition of ‘road rage’. If we define it as ‘assault
associated with motor vehicle use between people who do not know each other’, then we
can clearly show on the basis of a number of studies that the perpetrators of road violence
generally on the whole fall into fairly predictable categories. They tend to share the same
characteristics as perpetrators of other forms of violence (Elliott & Shanahan Research,
1997; Victorian Community Council Against Violence, 1999; Crime Research Centre, 1997;
Wright et al., 1997). The evidence suggests that it is males under 30 years of age who are
disproportionately likely to be both offenders and victims. Victims and perpetrators are also
likely to be relatively inexperienced drivers. In one study the risk of being a victim peaked at
age 18-34 years and the risk was 3 times greater for males (Victorian Community Council
Against Violence, 1999).
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Perpetrators are quite likely to be men, and especially younger males, who accept violence
as a problem-solving technique and who have previously used violence (Ingram & Rolls,
1995; Wright et al., 1997). This finding can also be generalised to other forms of assault, not
just assault on the roads (Crime Research Centre, 1997; Wright et al., 1997).
It is not true, as some would suggest (Nerenberg, 1996), that we behave differently when we
get behind the wheel of a motor vehicle so that some primal urge arises to make an
otherwise meek and mild person an aggressive ‘road rager’? The evidence suggests that
‘road rage’ is no different to ‘bar rage’ or ‘party rage’ or ‘footpath rage’ (Crime Research
Centre, 1997; Wright et al., 1997).
Whilst surveys in the United Kingdom (Elliott & Shanahan Research, 1997; Joint, 1995;
Connell & Joint,
1997; Howard & Joint,
1994), the United States of America
(AAA
Foundation for Traffic Safety,
1996; Mizell,
1997) and Australia
(Elliott & Shanahan
Research, 1997; Victorian Community Council Against Violence, 1999) reveal that many
motorists admit to and adopt aggressive behaviours they frequently do so with little or no
menacing intent—it is out of frustration at the inappropriate actions of others. Rarely does
the aggressive behaviour lead any further.
Some motorists however are more prone than others to anger. The New Zealand study
(Wright et al., 1997) found that for victims, but more especially aggressors, a high proportion
had offended previously including disorderly behaviour, drink driving, disqualified driving,
fighting, theft, burglary, assault with a weapon, assault, drug and firearm offences. However
aggressive drivers and their victims came from all walks of life.
One study (Ingram & Roll, 1995) explored the lifestyle factors associated with drivers
previously identified as ‘safe’ or ‘unsafe’ (focusing on young males). One of the main factors
influencing driver behaviour was mood and a greater number of unsafe drivers were affected
by mood to a much larger extent than the safe drivers. Equally importantly, the same study
found that unsafe drivers were more likely to be affected by the actions of other road users.
Unsafe drivers were more likely to get wound up if they perceived ‘stupid’ actions by others
and thus their bad moods become even more exacerbated.
Is ‘road rage’ on the rise?
If you believe in the agenda setting role of the media you would have to say ‘yes’. A recent
report revealed strong correlation between exposure to ‘road rage’ media reports in Victoria
in 1997 and a belief that ‘road rage’ was on the increase (Victorian Community Council
Against Violence, 1999).
A number of studies indicate that ‘road rage’, defined as assault, has been around for a long
time and appears not to be on the increase (Elliott & Shanahan Research, 1997; STAYSAFE
Committee, 1997; Connell & Joint, 1997).
As part of our search we asked the National Injury Surveillance Unit to interrogate their
database (persons presenting to accident and emergency departments at 50 participating
hospitals around Australia) for the years 1986 to 1994. They found just over 300 cases
complying with the following search criteria:
Location:
Public Road
Road User: Cyclist, Motorcycle, Car driver/passenger
Event:
Aggression, fight, quarrel.
Whilst a number of these are not ‘road rage’ related, it is clear that the numbers are low and
that it is not a recent phenomenon.
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An examination was undertaken of the Victorian Police LEAP data base between March
1993 and March 1997 looking at all instances of assault that occurred in or around a private
car.
518 incidents were located of which 73 incidents arose out of an altercation between
motorists in traffic. Most of the remainder were drink driver or speeding or missiles thrown.
73 recorded assaults in or around a private car arising out of an altercation between
motorists in traffic were recorded.
TABLE 1: A ssault that occurred in or around a private car, March 1993-March 1997,
Victoria Police
Year
Recorded Offences
1993 (10 months)
22
1993
27
1994
12
1995
9
1997 (2.5 months)
3
It is instructive to compare these figures with the total reported assaults in Victoria of 20,000
per annum, that is, 400 a week or 70 a day versus 70 ‘road rage’ reported assaults over 4
years.
The Crime Research Centre (1997) study in Western Australia revealed that violent road
incidents reported to police in Western Australia increased between 1991 and 1995, but
remained relatively stable as a proportion of all street assaults by strangers during this
period, see Table 2.
TABLE 2: Violent road incidents by year, Western Australia
Year
Number of Incidents
Incidents as a % of all
street
assaults
by
strangers
1991
119
9.8
1992
135
10.8
1993
143
10.3
1994
202
12.6
1995
198
10.5
Total
797
10.9
According to an article in the Age (21/3/97) ‘Workplace violence on the rise’ the Victorian
Government funded employment watchdog ‘Job Watch’ found that the number of reports of
violence rose from 61 in 1994 to 729 in 1996. Perhaps ‘job rage’ might steal the limelight
from ‘road rage’ in the media? The numbers are infinitely larger. One review of work-related
assault injuries (Kraus, Blander & McArthur, 1995) argues that ‘with few exceptions, the
focus of media reports has been on events notable precisely because they are relatively
rare’.
‘Road rage’ all over again!
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To put ‘road rage’ into another context, in New South Wales between the three years 1990
and 1992 a total of 877 recorded incidents of aggravated and non aggravated assault
occurred on school premises. In only 406 were the victims and offenders both school
students. The average annual increase was about 17%. A similar picture could no doubt be
presented for domestic violence where data is especially unreliable. In relation to injury and
violence, ‘road rage’’, as an issue to be managed, ought to be low priority.
What should be our response?
There is little evidence that ‘road rage’, defined as assault, has a major impact on injury in
our road system. In one sense violence and assault is not a significant road safety issue. It
is however a serious criminal issue. The big unknown which clearly is in need of more
definitive research is the extent to which ‘aggressive’ driving subsumed under the heading
‘road rage’ leads to crashes and to injury.
Dr Leon James, a psychologist from the University of Hawaii, and known to himself as ‘Dr
Driving’ claimed in his testimony to a US House Sub-Committee that:
Everyone is capable of road rage.
My research has confirmed that, to some degree, nearly every driver has
feelings of rage and thought of retaliation. In the past year, the media have
increased coverage of road rage incidents.
What’s on the increase is the sheer amount of habitual road rage we see
today. I define habitual road rage as a persistent state of hostility behind the
wheel, demonstrated by acts of aggression on a continuum of violence, and
justified by righteous indignation. Driving and habitual road rage have
become virtually inseparable.
Born into road rage
Road rage is a habit acquired in childhood. Children are reared in a car
culture that condones irate expressions as part of the normal wear and tear of
driving. Once they enter a car, children notice that all of a sudden the rules
have changed: It’s OK to be mad, very upset, out of control, and use bad
language that’s ordinarily not allowed. By the time they get their driver’s
license, adolescents have assimilated years of road rage. The road rage
habit can be unlearned, but it takes more than conventional Driver’s Ed.
Children Against Road Rage (CARR)
I have proposed a national organisation called Children Against Road Rage,
because children need support in helping each other to avoid acquiring this
insidious generational imprinting.
Since aggressive driving is a culturally transmitted and sanctioned habit, we
need to start with children to avoid breeding another generation of aggressive
and violent drivers and pedestrians. I have evidence that children also have
road rage against drivers and can behave very aggressively as pedestrians.
Later they get a driver’s license and drive aggressively.
As suggested by the Crime Research Centre (1997) study in Western Australia and the most
recent Victorian study (Victorian Community Council Against Violence, 1999), the relatively
small number of violent incidents reported to police may represent a ‘tip of the iceberg’ or,
alternatively, may be an indicator that the vast bulk of drivers show tolerance and self
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control on most vehicle trips. It is clear that the types of driving behaviour that initially
provoke incidents of road violence occur frequently and easily on the road. A large measure
of tolerance for the mistakes of other drivers is a necessary ingredient for road safety.
In my opinion the road safety fraternity should not be swayed to devote too much resources
to combating ‘road rage’ whether at the serious (assault) level or minor levels (like frustration
and intolerance). At most, in keeping with our successes to date, we should focus on those
most at risk as perpetrators and victims. They are primarily inexperienced male motorists.
Accordingly, some attention should be given to this issue in pre-driver education and pre-
licence education. Despite what Dr Leon James believes, we can try to attempt to influence
tomorrow’s drivers today without having to resort to a program commencing at pre-school.
If we could change the tolerance levels of drivers and/or the driving abilities (i.e., remove all
bad driving habits which annoy other road users) would we eliminate ‘road rage’? More
likely, we would limit the minor end of the ‘road rage’ continuum. Belgium has specifically
attacked the problem of road ‘violence’ by the introduction of an educational program for
aggressive drivers (Wuyts, Kluppels & Felix, 1997; Felix et al., 1997) and introduced a bill
into Parliament regarding aggressive drivers. About a year after the introduction in
September 1996, 52 participants had been referred by the Courts, of which 50 were men
and 85% involved assault and battery.
Apart from recommending a focus on today’s and tomorrow’s novice drivers, my other
recommendation is to avoid using the term ‘road rage’ whenever we can and talk about road
violence or assault and aggressive driving. The popularity of the catchy label ‘road rage’
gives violence the credence it does not deserve. If one citizen attacks another it is assault -
it is a criminal action. The Crime Research Centre (1997) report expresses my concern
most clearly when it says:
Part of the damage that labels such as ‘road rage’ may cause is that they blur
the boundaries between aggression and violence and allow violence in the
context of driving to be seen as spontaneous and justifiable aggression rather
than as criminal behaviour. For this reason, the focus of this report is on
driving related violence. Anger (‘rage’) and aggression, will be treated as
correlates or precursors of violence rather than as objects of primary interest.
Impulsive aggression and violence on roadways are as old as the motor
vehicle itself. Some media coverage may contribute to the problem by
feeding ideas about the possibilities and the justifications for road rage.
It is most notable that road safety authorities in Canada (Ontario Ministry of Transportation,
1996), the United States, the United Kingdom and Australia (e.g., VicRoads’ ‘Keep your cool
in the car: How to deal with aggressive driver behaviour’), wherever possible in their
communication and advice to motorists, avoid the use of the term ‘road rage’. The best book
available in this area never mentions the term—I refer to Dr John Larsen’s (1996) ‘Steering
Clear of Highway Madness: A Driver’s Guide to Curbing Stress and Strain’.
Regrettably, by way of contrast, some opportunists in the United States see ‘road rage’ as a
golden opportunity to make a name for themselves: for example, Dr Leon James (‘Dr Driver’)
and Dr Arnold Nerenberg (‘Dr Road Rage’). Fortunately, the road safety fraternity presents
a much more rational perspective as evidenced in a quote from the AA (UK) report by
Connell and Joint (1997):
Part of the ‘cure’ for road rage is that the public’s perspective of the problem is restored to
realistic proportions. Correspondingly, those areas of road safety that have been proven to
be a significant factor in a much greater percentage of road accidents, fatigue for example,
should be given greater weight. Disturbingly, there are some indications that attention on
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driver aggression may be attracting investment and research from other, more important
areas.
A more simple practical suggestion could be to develop a hand signal which comes to be
recognised as a gesture for ‘It’s my fault and I’m sorry’, as suggested by the New South
Wales STAYSAFE Committee.
Let me conclude by leaving you with a summary of my findings on ‘road rage’ in terms of
myths:
-
It is a myth that ‘road rage’ is not a new phenomenon
-
It is a myth that road safety needs a term like ‘road rage’
-
It is a myth that everyone understands what is meant by ‘road rage’
-
It is a myth that ‘road rage’ is ever present
-
It is a myth that we are all capable of ‘road rage’
-
It is a myth that ‘road rage’ is on the increase
-
It is a myth that victims are usually entirely innocent
-
It is a myth that the cause of ‘road rage’ is our road system
-
It is a myth that we need new laws to cover ‘road rage’
-
It is a myth that ‘road rage’ can’t be avoided
-
It is a myth that ‘road rage’ is a major road safety problem requiring more effort and
resources.
References
AAA Foundation for Traffic Safety (1996) Report on Aggressive Driving, Washington.
Connell, D. & Joint, M. (1997) Driver Aggression - Discussion paper AA Road Safety Unit.
Crime Research Centre University of WA (1997) Road Rage: Driving Related Violence in
Western Australia, RACWA.
Elliott & Shanahan Research (1997). Examination of the nature and extent of road rage: A
discussion paper. Kew, Vic.: VicRoads.
Felix, et.al.
(1997) ‘An Educational Programme for Aggressive Drivers: An Alternative
Penalty for Roadrage in Belgium’.
Howard, Andrew & Joint, Matthew (1994) Fatigue and Stress in Driving, The AA, Group
Public Policy, UK.
Ingham, R. & Rolls, G., (1995) ‘Safe’ and ‘Unsafe’ ? a comparative study of younger male
drivers, Dept. of Psychology, University of Southhampton.
Joint, Matthew (1995) Road Rage, The AA, Group Public Policy Road Safety Unit. UK.
Kraus, J., Blander, B & McArthur, D
(1995) Incidence, Risk Factors and Prevention
Strategies for Work-Related Assault Injuries: A Review of What is Known, What Needs to
be Known, and Countermeasures for Intervention, Annual Review of Public Health, 16,
355-379
Larsen, John (1996) Steering Clear of Highway Madness, Book Partners, Wilsonville,
Oregan
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Mizell, Louis, (1997) Aggressive Driving, AAA Foundation for Traffic Safety.
Nerenberg, Arnold (1996) Overcoming Road Rage: The 10 Step Compassion Program.
NHTSA US DOT (1998) National Survey of Speeding and Other Unsafe Driving Actions.
NRMA (1997). Aggressive, intimidating, menacing and abusive driving. Submission to NSW
Parliamentary STAYSAFE Committee. Sydney, NSW: NRMA Ltd.
Ontario Ministry of Transportation (1996) 1996 Aggressive Driving Campaign Information Kit:
Aggressive Driving Stop You Dead. Road Safety Marketing Office, Ministry of
Transportation, Ontario, Canada.
STAYSAFE Committee (1997). Aggressive and intimidatory driving. Paper presented by Mr
Ian Faulks, Director, STAYSAFE Committee). In: Legal and Accounting Management
Seminars Pty Ltd (Ed.). Motor vehicle accident law (NSW). Bondi Junction, NSW: Legal
and Accounting Management Seminars.
Victorian Community Council Against Violence
(1999). Violence and/or aggression
associated with motor vehicle use. Melbourne, Vic.
Wright, P. Gaulton, R. & Miller, I (1997) Road Rage: An Exploratory Study, New Zealand
Police, Wellington.
Wuyts, M. Kluppels, L. & Felix, B. (1997) ‘An educational programme for aggressive drivers’.
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THE PRIVATE CAR: A HOME ON THE ROAD?
G. Fraine, S. Smith & L. Zinkiewicz
Queensland University of Technology
Fraine, G., Smith, S. & Zinkiewicz, L. (2000).
The private car: a home on the road? Paper
presented at the Third National Conference on
Injury Prevention and Control, Brisbane,
9-12
May 1999. In: R. McLure (Ed.). Readings in
injury prevention and control: Proceedings of the
Third National Conference on Injury Prevention
and Control. pp.
63-66. Brisbane: Centre of
National
Research on Disability
and
Rehabilitation Medicine.
People have attachments to private territory associated with concepts such as
ownership, control, and freedom. The establishment of these territories plays a
vital role in the regulation of social interaction and the establishment and
maintenance of self-identity. Application of Altman’s typology of territory
provides a framework for understanding how various types of territory are
understood, marked, and defended. This paper explores how people relate to
their motor vehicle as a mobile form of primary territory. Our relationship to the
car is characteristic of relationships with other primary territories. However, the
place in which the car is used, the road network, is public territory with a highly
defined set of regulations to guide its use. The result of this is inherently
problematic, leading to assertive, aggressive and sometimes maladaptive
defence of the primary territory. By investigating how territoriality impacts upon
driver behaviour it is possible to explore situations that trigger anti-social (and
conversely pro-social) driving in an effort to more effectively target public
education, training and enforcement programs.
Introduction
It’s the end of a long day. You’ve spent the day at a conference listening to a seemingly
endless string of papers, and you’re exhausted. But now you’re in more familiar territory.
You open the door to your little slice of heaven and settle into your leather-upholstered chair.
After making a quick phone call, you relax and turn on the surround sound stereo. You
loosen the sleeves on your shirt/blouse and take a sip of your drink - the pleasure of
sanctuary.
While this example evokes images of the home, you are in fact sitting in your car getting
ready for the drive home. What this demonstrates is that the private motor vehicle and the
home, while on the surface very different objects/places, actually share numerous qualities.
The similarity in both psychological and utilitarian functioning provides many benefits to the
individual. However, relating to the motor vehicle as home territory can be problematic. This
paper explores how we relate to the car as ‘territory’ and the implications for this when we
take our car on the road.
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Human territorial functioning
Territory and territorial behaviour are central to effective individual and societal functioning.
Without territories, making and acting on plans would be difficult - imagine trying to prepare
and eat a meal, sleep, or have sex without being assured uninterrupted time in a specific
space. Further, trying to establish and assert who we are would become futile, as would
finding or avoiding a particular person (1). The likely outcome would be a chaotic series of
randomly moving bodies trying to make sense of a world without structure. What then, are
these things called ‘territoriality’ and ‘territory’ and why are they central to our lives?
Territory (and the human territorial response) is defined by the following features:
1. A place or object that is controlled and owned on a temporary or permanent
basis.
2. The place or object may be small or large.
3. Ownership is by a person or group.
4. The territory can serve any of several functions, including social (status,
identity, family, stability) and physical functions
(child rearing, food
regulation, food storage).
5. Territories are often personalized or marked.
6. Defence may occur when territorial boundaries are violated. (2; p.121-122)
It is not difficult to extrapolate from this list that the car, and the road space upon which we
use the car can be construed as ‘territory’. This will be dealt with in more detail below.
Territorial behaviour has two primary functions
(2).
The first is the establishment,
maintenance and expression of personal identity. This is achieved through actions such as
decorating a bedroom, planting a garden, or placing bumper stickers on the car. These
actions allow the individual to feel unique and to understand this as ‘identity’.
The second function is to regulate social interaction between individuals and groups. The
setting of territorial boundaries controls aggressive behaviour
(3) and assists in social
processes such as planning, anticipation of the behaviour of others and management of
routines (such as meal taking) in a stable and secure setting (1).
Of course, not all territories are the same. We are unlikely for instance to relate the same
way to the local shopping mall as we do our home. To understand why we relate in different
ways to different places and objects, Irwin Altman’s analysis of territorial behaviour (4)
distinguishes between three different types of territory - primary, secondary and public that
are of differential importance and play differential roles in our lives.
These territories differ on five dimensions (5) as presented in Table 1.
The prototypical primary territory is the home. Phrases such as ‘home is where the heart is’;
‘home sweet home’ and ‘a man’s [sic] home is his [sic] castle’ are common language
versions of research findings into the central role that the home plays in our lives. Our
house takes it identity from us, and vice versa.
The personalising of homes is common, as is the use of physical feature to mark their
boundaries. Fencing or some other form of physical border (such as a hedge or creek) often
defines property boundaries. People personalise home territory by installing items (e.g.,
gardens) and personalising features of the house (e.g., paint colour) which reflect their
personalities and demonstrate that the house is
‘theirs’.
Even within the house the
bedrooms provide an example of how areas are petitioned off for the almost exclusive use of
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certain members. The manner in which each bedroom is personalised may be different to
that of the shared space of the rest of the house.
Table 1: Dimensional Variations Between Primary, Secondary and Public Territories
(5)
Copyright (c) 1981 by Sage Publications. Reprinted by Permission of Sage Publications.
Type of Territory
Dimension
Primary
Secondary
Public
Duration
Long
Short, but regular usage
Short
common
Centrality
Very central
Somewhat central
Not central
Marking
Usually personalizing
Often claiming territory
Intentionally claiming
Intentions
or decorating
territory
Marking
Heavy reliance on a
Some reliance on
Few physical markers
Range
wide range of markers
physical markers. Bodily
or barriers. Much
and barriers. Bodily
and verbal marking
bodily and verbal
and verbal marking
common
marking
usually not necessary
Responses
Cannot relocate easily,
Can often relocate, use
Can relocate or use
to Invasion
can use legal recourse,
immediate bodily and
immediate bodily and
reestablishment of
verbal markers, as well
verbal markers
physical markers and
as some reemphasis of
barriers, as well as
physical markers
bodily and verbal
markers
Resulting from the five dimensions in Table 1 are a series of consequences which make the
primary territory especially central to one’s identity and sense of social well-being. These
dimensions include the ability to control access to and activity in the territory, freedom of
behaviour, to have comfort and privacy, to feel safe, and to feel that the territory is functional
(3, 6).
Car as primary territory
How do we relate to car in territorial terms, and can the car constitute a form of primary
territory? While there is little empirical evidence to answer these questions, in popular
culture and discourse the car is often portrayed as representing control, comfort, freedom,
power, privacy and self-expression (e.g., 7). This accords with the notion that we form
attachments to territories based on both their capacity to provide desirable resources (e.g.,
food, safe shelter), and on their capacity to fulfil social functions, such that a territory
becomes linked with identity, control, emotional outletting (8).
In this regard, the relationship that Australians have with the car is succinctly put in “Cars
and Culture: Our Driving Passions” (9), a companion book to the Sydney Powerhouse
Museum exhibition of the same name:
In literature, music, painting, advertising and film, cars have helped to define our
sense of who we are and to shape our ideas of work and play, home and travel,
comfort and danger. They have become part of the family but also symbols of
freedom and independence, statements of identity, fashion accessories, sex aids
and objects of desire (9; back dustcover).
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Cars, like other personal possessions enhance our “feeling of being in control of our
environment, strengthen our self concept, increase our self-confidence, provide us with
feelings of security, and allow us to communicate our identity to ourself and others” (10; p.
45).
This all suggests that cars are perceived as primary territory. To explore this further, Table 2
provides examples of our relationship with the motor vehicle.
Territorial defence of the car: When two worlds collide
While the car may be primary territory, the settings in which we use the motor vehicle are
invariably public (e.g., roads, parking lots). While these territories have virtual freedom of
access societal mores and rules (e.g., waving faster drivers through when it is safe to pass),
as well as sets of defined government regulations (e.g., travel speed, stopping at red lights)
spell out the type of behaviour expected (Streets may also be conceived of as secondary
territories for residents (see Appleyard, 1981) and this will be explored in a later paper).
This pull away from meeting the needs of the individual to meeting the needs of society
creates tension. It can be hard to transport yourself, the wind flying through your hair, the
controller of your own destiny - when you’re forced to travel at set speed limits and drive
behind men wearing hats. Whilst society provides places where the needs of individuals
may be met, and the usual mores and rules do not apply (e.g. racetrack, 4WD tracks), these
are open to few and relatively rarely used. The other option is to displace the emotions by
playing video driving games, or another activity altogether, but this rarely replaces the ‘real
thing’.
This tension with the regulated nature of the road expresses itself both in the way we relate
to other users, the way we respond to regulations that we perceive as unfair or not applying
to us, and in the way we relate to regulators of the system. Research into driver behaviour
shows that some level of aggressive response to the behaviour of other drivers is common.
This behaviour includes tailgating, flashing headlights, aggressive or rude gestures,
deliberate obstruction of another driver’s path, verbal abuse and horn honking (20,21,22).
While some of these forms of communication can be ‘information giving’ (e.g., informing an
inattentive driver know that the traffic lights have changed), this is the exception rather than
the rule.
While this research supports Elliot and Shanahan’s findings (23) that ‘road rage’ is neither
new or common, it does demonstrate that driver frustration and mildly aggressive behaviour
is common, easily triggered, and seemingly acceptable. If someone bumps into you on the
sidewalk you generally don’t take offence. However if someone comes near your car or
impedes your progress you are likely to get irate, all the better that the car provides a
protected area from which we can vent our anger in relative safety (24).
If the car is perceived as primary territory, then intrusions into its territory or impedance of its
use should be viewed highly negatively and strong defence will most likely ensue. Research
has consistently found that people display territorial defence in public settings if the space is
perceived as having value
(e.g.
8,
25). Research also suggests that drivers in public
territories display territorial behaviours out of tune with the setting.
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Table 2: The territorial nature of the motor vehicle
Features of
Dimensions and manifestations of territory relating to the car
primary territory
Duration
Outside of the home and work, we spend a great deal of time in the car.
British research has found that car trips are of the order of one to two per
day at 20 minutes per trip (11).
Marking behaviour
Bumper stickers, personalised registration plates, and ornaments (e.g.,
(reflecting
fluffy dice) all mark territory. For example, take the following from
demarcation of
Personalised Plates Queensland:
territory and self
identity)
“If your car is an expression of who you are, why should you settle for a
number plate that doesn’t say anything about you, your personality or
your style? Personalised number plates are a fantastic way to express
your personality, and are a showcase for your individual expression.” (12)
Centrality
“The car was not only a means of transportation…the car was your house
and privacy. It was where you took girls, had your stereo and favourite
albums. You went to the drive-in, smoked, took drugs and had sex in
your car.” (Sorrenti, cited in 13; p.20).
Our attachment to the car has gotten to the extent that it is even essential
to deciding where we live and how we spend our leisure time (14).
Defence of
see next section
territory
Examples of bonds
to primary territory
People who wanted to avoid discussions with strangers would drive their
Privacy/Sanctuary
car rather than take public transport (Jensen, cited in 7).
Function
The car has become ‘polyfunctional’. It transcends its use as a mere
mode of transport: it can serve as shelter, office space, phone booth, toy,
investment opportunity, and status symbol (15; 16).
Comfort
‘Clarion Car Audio and Beyond’ advertisement for in-dash television sets
(17).
Whitlock (18) describes the use of curtains and flowers as ways in which
people use objects associated with the home in their car, ensuring that
they can have the comforts of home on the road.
Power/Status
The original name of the Volkswagen: ‘Kraft durch Freude” - Power
Self identity
through joy! (7).
The ‘Barina Girl’ ads for Holden use a character who is independent,
attractive and ‘hot’ (19). They promote an image that says that the car
you choose says a lot about who you are. This and similar ads ask
viewers to identify with the hero/heroine of the ad - “this is who I want to
be, and buying this car will help to get me there”.
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Observational and self reported studies of aggression have shown that when impeded (e.g., by
a vehicle stalled at traffic lights) people will frequently become impatient, intolerant and
angry (e.g., 22, 25). While the tendency to display a frustrated response may be mediated by
factors such as status of ‘impeder’, this frustrated reaction reflects that transport is not only
fundamentally about mobility, but also about unimpeded progress (22).
Another relevant finding is that positive feelings relating to aggressive road behaviour increase
the frequency of this behaviour while negative feelings do not significantly reduce their
occurrence (22). This reflects that angry and hostile actions on the road are positively
reinforced on a regular basis as frustration is vented. However, this action is rarely worthy of
police enforcement and is rarely punished by being involved in a crash or a fight. Therefore,
because people are more likely to engage in the behaviour that brings them results, they
continue to act aggressively.
Although not directly linked to defence of territory, these studies demonstrate that the use of
primary objects in public territories provides fertile ground for research on the nature of
aggression. These studies also show that driver behaviour has territorial components - for
example horn honking is less likely against higher status vehicles.
A study by Ruback and Juieng (8) explicitly linked non-constructive driver behaviour with
territorial functioning. They found that drivers leaving parking spaces in shopping centres
delayed leaving the space if they knew another driver was waiting for the space. This delay
was even longer when the ‘intruder’ honked their horn or was of a lower status (this latter
finding related to males only). In this circumstance, drivers displayed territorial defence over
a site that no longer had any function for them, and staying was contrary to their goal of
leaving the parking lot. This, like much of the territorial behaviour on the road system, is the
product of concerns with identity and other symbolic features rather than the defence of
resource itself. In addition this study suggests that the territorial response spreads further
than the physical structure of the car to the road space itself.
Research futures and road safety/injury outcomes
Our research aims to further explore territorial attachments to the car and its use on the road
system.
The first study will empirically explore the way people view the motor vehicle in territorial
terms. It will also explore differences between driver groups in the extent to which the car is
perceived as primary, secondary or even public territory, and situations that trigger different
territorial perceptions. We believe that for most private motor car owners, and in the majority
of situations, the car is perceived as primary territory. However, the car may be seen as
secondary or even public territory by those driving a car that is not their own, or by drivers of
passenger vehicles.
The second study will investigate the way drivers think about a range of driving situations.
This study will identify the psychological dimensions underlying different driving situation in
order to develop a classification of driving situations. This study will also investigate how the
various situations affect territorial behaviour.
The final study will examine the relationship between the classification system developed in
study two and self-reported driving behaviour to empirically test the classification system.
This study will also measure the differences between the groups of drivers in study one in
their response to different types of driving situations.
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The outcome of this work will be to understand the nature of driver responses to the car and
the driving environment. We will be able to ascertain situations that trigger safe and unsafe
driving, as well as the types of reactions of different groups such as the young or the
professional driver to these situations.
The focus will be on territorial responses to perceived intrusions into or impediments to of
the use of territory, allowing us to examine driving practices in a territorial framework. As an
example, although drivers who cut in or tailgate are driving dangerously, in many cases the
responses to those maneuvers can be more dangerous. To prevent a driver from overtaking
us and incurring on or potentially damaging our territory we may close the gap between us
and the vehicle in front. This leaves the ‘intruder’ with two options, to pull back or to keep
going, hoping that another vehicle is not coming in the opposite direction. Both actions may
lead to dangerous outcomes and demonstrates how even modest aggression used as
territorial defence can have disastrous consequences (24).
This analysis may also help understand why some people speed or fail to wear seat belts.
For instance, if the car is associated with comfort, safety and security from the outside
environment, why should a seatbelt be necessary?
Once this relationship is understood, better injury outcomes can be achieved through the
development of programs to promote pro-social behaviours. For example, findings that
anger and hostility are associated with relief at venting anger, or getting back at another
driver suggests that interventions are needed which manage the territorial response during
driving (22). These programs may be especially targeted at high-risk individuals such as the
young, males, and high-mileage drivers. It may also be possible to use enforcement and
education campaigns designed to create pro-social road behaviours (22).
Reference List
1.
Edney, J.J. Human territories: Comment on functional properties. Environment and
Behavior. 1976, 8(1), 31-48.
2.
Altman, I., & Chemers, M. Culture and environment. Monterey: Brooks/Cole, 1980.
3.
Taylor, R.B. Human territorial functioning: An empirical, evolutionary perspective on
individual and small group territorial cognitions, behaviours, and consequences.
Cambridge, New York: Cambridge University Press, 1988.
4.
Altman, I. The environment and social behavior. Monterey: Brooks/Cole, 1975.
5.
Brown, B., & Altman, I. Territoriality and residential crime: A conceptual framework. In
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Hills: Sage, 1981, (pp. 55-76).
6.
Taylor, R.B., & Stough, R.R. Territorial cognition: Assessing Altman’s Typology.
Journal of Personality and Social Psychology. 1978, 36(4), 418-423.
7.
Sandqvist, A. The appeal of automobiles: Human desires and the proliferation of cars.
Stockholm: Communications Research Board, 1997.
8.
Ruback, R.B., & Juieng, D. Territorial defense in parking lots: Retaliation against
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Pickett, C.Ed. Cars and culture: Our driving passions. Sydney: Powerhouse
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Belk, R.W. Attachment to possessions. In I. Altman & S. M. Low (Eds.), Place
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11.
Downes, J.D. Variation of household and person travel time budgets in Reading.
Crowthorne, Berkshire: Transport and Road Research Laboratory, 1980.
12.
Personalised Plates Queensland. Personalised being different: Express yourself [On-
line]. Available:
http://www.personalplates.com.au/frame.htm , 1999.
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Turnball A. I drive therefore I am - Vince Sorrenti. In C. Pickett (Ed.), Cars and
culture: Our driving passions. Sydney: Powerhouse Publishing/HarperCollins, 1998a
(p.19-20).
14.
Steg, L., & Vlek, C. The role of problem awareness in willingness-to-change car use
and in evaluating relevant policy measures. In T. Rothengatter & E. Carbonell Vaya
(Eds.), Traffic and transport psychology: Theory and application. Amsterdam:
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Vlek, C., Hendrickx, L., & Steg, L. A social dilemmas analysis of motorised transport
problems and six general strategies for social behaviour change. In Transport policy
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Vlek, C. & Michon, J.A. Why we should and how we could decrease the use of motor
vehicles in the near future. IATSS Research. 1992, 15(2), 82-93.
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Clarion Car Audio and Beyond. Temptation on the dashboard. Total Sports. 1999:
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Whitlock, F.A. Death on the road: A study in social violence. London: Tavistock,
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Turnball A. Barina girl - Megan Stooke. In C. Pickett (Ed.), Cars and culture: Our
driving passions. Sydney: Powerhouse Publishing/HarperCollins, 1998b, (pp 102-
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Parry, M. Aggression on the road . London: Tavistock, 1968.
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Turner, C.W., Layton, J.F., & Simons, L.S. Naturalistic studies of aggressive behavior:
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Lawton, R., Parker, D., Manstead, A.S.R., & Stradling, S.G. The role of affect in
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Elliott and Shanahan Research. An examination of the nature and extent of "road
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Marsh, P., & Collett, P. The Car as Weapon. Et Cetera. 1987, 44(2), 146-151.
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MONSTERS IN METAL COCOONS: `ROAD
RAGE' AND CYBORG BODIES
Deborah Lupton
Centre for Cultural Research into Risk, Charles Sturt University
SOURCE: Lupton, D. (1999). Monsters in metal
cocoons: “Road rage” and cyborg bodies. Body
& Society, 5(1), 57-72
They are monsters in metal cocoons. Not petrol heads, hotrod hoons or
suburban drag racers in mag-wheeled, turbocharged muscle machines. Just
middle-class drivers of middle-class sedans. Yet they are the Jekyll and
Hydes of the highway who terrorise thousands of their fellow motorists every
day as they explode into road rage. (Sun-Herald (Sydney), 20 October 1996:
39)
In recent years, an evocative term -- `road rage' -- has emerged in mass media discussions
of road use, and has quickly moved into popular parlance. Thought to have originated in Los
Angeles in the 1980s following a series of murders by drivers on that city's freeways (Morris,
1996), the term is currently employed to encompass a wide variety of behaviours involving
car use, ranging from thumping the car steering wheel or swearing to oneself in exasperation
through to shouting at other road users, making obscene gestures, beeping one's car horn,
tailgating other cars, flashing lights, bumping other cars, chasing cars and physically
assaulting or even killing another road user. As this suggests, `road rage' incorporates not
only the emotion of rage, but also the less intense feelings of anger, frustration, irritation or
annoyance, and the acts provoked by these feelings.
While experts on road use are by no means agreed on the question of whether in fact drivers
have become more aggressive in recent years compared with past eras (Morris, 1996), it is
clear that `road rage' has become established as a social problem that is represented as a
particular outcome of a number of sociocultural factors converging in western societies at the
end of the twentieth century. Various mechanisms of surveillance, control and punishment
for `road rage' have recently been instituted in countries like the United States and Australia.
In the United States, for example, state departments responsible for roads have recently run
campaigns to control aggressive driving, including the flashing of anti-road-rage messages
on electronic billboards set up on interstate highways, and set up special highway patrols for
the targeting of aggressive drivers (Vest et al., 1997). In the Australian state of New South
Wales, legislation was passed in
1997 seeking to control and punish threatening or
dangerous driving. Three new offences were established by this legislation: menacing
driving and driving with intent to menace, carrying fines of several thousand dollars or prison
sentences of 12 to 18 months imprisonment or both, and predatory driving (involving the
deliberate threat or manifestation of impact with another vehicle with the intent of causing
actual bodily harm), carrying a maximum penalty of five years imprisonment.
Why has the constellation of behaviours that come under the rubric of `road rage' (or in more
official parlance `aggressive driving') emerged at this point in western history as a social
problem? In this essay, I seek to address this question by examining some of the dominant
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sociocultural and symbolic meanings of cars as objects and of driving as a practice, as well
as the social relations and notions of selfhood and embodiment involved in driving and road
use. I argue that explanations of `road rage' must go beyond discussions of the increasing
number of cars on roads, the degeneration of driving conditions because of poor or
insufficient roads and resultant longer commuting times. While these material factors are
clearly important contributors to the production of `road rage' as a social problem, at a
deeper level of explanation we need to develop a notion of how the embodied ontology of
the car-human relationship is constructed, negotiated and experienced. A consideration of
the cultural meanings surrounding the emotions of anger and rage in late twentieth-century
western societies also contributes to understanding of the phenomenon of `road rage'.
The embodied ontology of driving
Cars, like all other technologies, are phenomena that both produce social relations and are
themselves constituted in and through social relations. One important aspect of driving and
road use is the hybrid form of the body/self that results when a human is driving a motor
vehicle. Many of our engagements with machines challenge notions of the accepted
dichotomy between human and non-human, between self and other. Drawing a distinction
between the
`animate' and the
`inanimate' and
`human' and
`non-human', therefore,
suggests dichotomies which perhaps should more correctly be viewed as continua or as
hierarchical categories. Actors may better be conceptualised as the products of networks of
heterogeneous factors interrelating with one another, incorporating both the human and the
non-human (Law, 1991; Callon, 1991; Latour, 1992).
When one is driving, one becomes a cyborg, a combination of human and machine. In
driving a car (and when using other machines), psychological and geographical spaces
cross the natural and the technological, moving between interior states and external systems
(Selzer, 1992). This merging of boundaries between human bodies and car bodies -- the
production of the car/driver -- has a central role to play in the understandings that underpin
discussions and experiences of the `road rage' phenomenon. The embodied relationship
that humans have with technological artefacts such as cars in the process of physically using
them shapes the way they think and feel about these artefacts. As Callon (1991: 137)
argues, machines can
`order humans around by playing with their bodies, their feelings or their
moral reflexes ... artefacts are not the enigmatic and remote objects to which
they are often reduced'.
The form and function of cars and other machines, themselves shaped by their human
developers, serve to direct human action, embodiment and thought in certain ways.
More than vehicles of transport, we use cars to construct and express our subjectivity. We
also have a tendency to anthropomorphise machines such as cars, because they are seen
as extensions of our bodies/selves. We may attribute personalities to our cars, for example,
or give them names (sometimes using personalised number plates to do so), `fall in love'
with them and sometimes give agency to them, as if they have their own will or mood. This
tendency to anthropomorphise cars both draws from and is reinforced by dominant
discourses and images circulating in popular culture. Like other mass-produced
commodities, cars are designed and marketed to invoke emotional states such as desire and
excitement to attract people to purchase them (Haug, 1986). They are often represented as
human-like in their affective and erotic appeal. Advertisements for new cars tell us that `you'll
love everything about the new Maxima', that `the gorgeous 406 is now the leader of the
prestige pack', the Verada V6 is `a very desirable vehicle', the CLK Mercedes-Benz is `a
striking addition to the family' because it is
`resolutely individual' and
`bold, low and
curvaceous' and the Golf Cabriolet is `sexier in leather' (all these advertisements appeared
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in either the October 1997 issue of the Australian Financial Review Magazine, the Good
Weekend magazine, 8 November 1997, or the Australian Magazine, 8 November 1997).
Cars are more amenable to anthropomorphism and the investment of desire than most other
machines because of their design and function. As Richards notes,
`The car is both male body, punching its way through traffic, and also graceful
female body. It is at once a sexual instrument, object and act' (1994: 69).
When we enter and seat ourselves, we enclose our bodies within the metal frame of the car,
providing for ourselves a private space in a public space. The car provides a space around
the body which is perceived as almost as inviolable as the body itself:
`Increasingly car interiors create a universe of perfect accommodation -- in
layout, texture, sound and temperature -- to every need of the occupant's
body. Inside the rigid cage of safety there is a soft, uterine environment to
nurture the driver through the journey' (Richards, 1994: 70--1).
The notion of the interior of the car as consonant with that of the human uterus was made
explicit in a billboard and magazine advertisement that appeared a few years ago in
Australia. It used a close-up of a heavily pregnant woman's naked stomach to symbolically
represent the car in question, arguing that the car was as safe, secure and comfortable for
its occupants as the uterus is for a foetus. The advertisement was withdrawn after
complaints from the public and feminist
advocacy groups that it offensively objectified pregnant women's bodies.
Not only are we enclosed within the body of a car, we are also one with the car, just as
foetuses are with the women who carry them. Unlike foetuses, however, as drivers we have
far more control over the body that encases us. When we drive a car, it responds to our
bodily movements and becomes an amplified part of our body. We become `enhanced
humans' (Gray and Mentor, 1995: 223). As a result, the car tends to seen as part of oneself,
both physically and psychically. Advertisements for cars often seek to represent them in
these ways, as merging into the body/self or engaging in a synergistic interrelationship of
self and machine in which the boundaries between each entity blur. One recent
advertisement for a Honda Legend (published in the Australian Financial Review Magazine,
November 1997) notes that the car is
`The luxury vehicle designed around the world's most evolved moving parts ...
Yours'.
It goes on to claim that
`Unlike other luxury cars that merely serve as an extension to your ego, the
Honda Legend is a subtle extension of your mind, your body and your spirit'.
New technology, it is claimed, allows the car to match
`your own intuitive responses to road conditions ... The car and the driver
acting as one'.
The ways in which people describe their `road rage' experiences also suggest this sense of
the cyborg body/self. In an article published in a car magazine, two incidents of road rage, as
experienced by the journalist writing the story, were recounted. One involved two men in
separate cars swerving at and eventually attacking the journalist and her boyfriend in their
car as they were driving at night, including kicking the windscreen and punching the sides of
their car. Interestingly enough, the incident is first described as if it were the cars, rather than
their drivers, who were behaving aggressively:
`both cars started beeping their horns, flashing their headlights, tailgating our
car and swerving into us ...
. one of the cars sped up and stopped sideways in
front of our car. The second car skidded next to us, jamming us against the
median strip' (Sinclair, 1997: 45).
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It is not until the drivers stop their vehicles and emerge from them that the language changes
to describe them as humans.
As this account implies, incidents of road rage are often experienced as if it were impersonal
machines, rather than individual humans, who are perpetuating them. This elision of
machine/human was also evident in the description of a incident of road rage experienced by
a man at the hands of a driver of a large truck on a winding country road near his home
(1) :
He just gave me a shove in the back, you know, little --little -- little bumps ...
there was a bit of a procession because I remember there was a farm tractor
going up the road so there's a big sort of queue -- it was all sort of following
along. It was a pretty skinny road, a little bit windy. And like the truck was right
behind me and he got closer and closer and closer and then he started giving
me a few little bumps.
Although this man refers to the driver as `he', his choice of language suggests that the truck
and driver are one entity. It is the truck that is `shoving' and `bumping' this man's car, but it is
described as
`he'
(the driver) who is physically carrying out these actions. The man
describes his own car as if it were his own body that is being roughly handled: `He just gave
me a shove in the
back'. This elision is also evident in the words of a female interviewee describing an incident
in which she had been the victim of road rage. Her words invest both the car and its driver
with agency:
`I can recall coming back from somewhere where the road was blocked off,
and a car tried to -- we all had to form one lane, and I actually got in front of
the other car, and as he went past he abused me.'
One man, in explaining how he drives defensively to avoid collisions and confrontations with
other drivers, talks about the `space' around the car he attempts to construct. For him, road
rage is conceptualised as the product of the invasion of others' spaces by one's hybrid
machine/body:
I drive aggressively/defensively, so I'll drive to create space around me. And if
that means going faster and creating opportunities, or moving into
opportunities and then slowing down in space, that's how I drive ... But still,
you know, you find people who are unwilling to give you space and get
annoyed that you take the space and there's nothing much that you can do
about that. But in those situations you experience their road rage.
Some programmes seeking to reduce incidents of `road rage' have realised the ways in
which drivers see other drivers as hybrid machine/bodies, and in doing so, dehumanise
them. One American psychologist has produced a booklet for `overcoming road rage' which
exhorts people who might be susceptible to anger and aggression on the roads to imagine
that they might be seeing the other driver at a party soon, and to remember that drivers
`are people with feelings. Let us not humiliate them with our aggression'
(quoted in Vest et al., 1997: 30).
The pleasures of speed and mobility
We tend to project phantasies of perfection upon the car, as a superhuman body - - it makes
us feel more powerful, ideally omnipotent in its power and capacity for speed. The car's
function as an autonomous vehicle of transport capable of high speeds is central:
`The particular magic of cars is sometimes felt to lie in the combination they
present of raw animal and refined metal, human qualities of movement and
vigour fused with superhuman technology' (Richards, 1994: 70).
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As Bayley points out in his book Sex, Drink and Fast Cars, there is a strong element of
eroticism in the way that the power of the car contributes to a melding of self and machine:
`The contrast between the inherent docility of the machine and the forces it is
capable of generating emphasise the stimulating character of the
man/machine relationship. It is quasi-erotic: the hint of violence is familiar
stuff to the pornographer because power, of course, suggests control' (1986:
26).
The car is profoundly associated with freedom and the sensual pleasures of mobility. Its
symbolic meanings fit our idealised notion of the autonomous, individual body/self, the
body/self that is independent from others (Taylor, 1989). Since it was first mass-produced,
the car has been symbolised as representing community, democracy and identity, conceived
of by Henry Ford as a means of escape from the isolation of rural America (Graves-Brown,
1997: 68-9), an embodiment of the triumph of industrialisation, prosperity, consumerism and
the `American Dream' (Bayley, 1986). A sense of space and the freedom to move is
important to the populations of western societies. These attributes are reproduced and
intensified by advertising and marketing strategies around cars, which frequently employ
terms and images denoting freedom, power, autonomy, success, potency (sexual and
otherwise) and mastery. Television and print media advertisements for cars often show a
single car of the advertised make gliding silently along country roads or freeways which are
mysteriously empty of other cars. This is the idealised scenario of the driving experience --
being able to move freely about in one's powerful extension of the body/self, without other
cars/people or such things as traffic lights impeding one's movements.
The car is a route for `escape attempts' (Cohen and Taylor, 1992). For the less well-off they
are often symbols of defiance and escape from the confines of social marginalisation and
disadvantage (Graves-Brown, 1997: 69). The genre of the `road movie', which is dominantly
produced in countries with wide, largely populated spaces with good quality highways
traversing these spaces (such as the United States and Australia), encapsulates these
meanings. They show the motor bike or car as a source of freedom, allowing one to speed
along empty freeways, conveying a feeling of leaving the constraints of one's old life behind
and escaping into a new, constantly changing world. The film Easy Rider (1969) and Hunter
S. Thompson's account in his book Fear and Loathing in Las Vegas (1973) of a wild car trip
taken by him and his attorney while high on drugs between Los Angeles and Las Vegas, are
depicted as manly adventures, requiring the active embracing of danger and risk while
driving.
For the wealthy, expensive new cars that provide good handling and allow drivers to travel at
high speeds are objects of conspicuous consumption, represented as rewards for the hard
work that produces wealth. The symbolic status of the luxury car adds lustre to the sheen of
success, openly displaying it to others. As a Lexus magazine advertisement (published in
the Australian Financial Review magazine, November 1997) has it:
`Success in the business world comes to few effortlessly. For most it is the
result of long term dedication and commitment, therefore you deserve to
enjoy it. So isn't it time you rewarded yourself with the acclaimed luxury of the
fully imported Lexus ES300?'
The advert then goes on to describe the enhanced power and torque of the car and the
`thrill' of driving it. Another for the Verada V6 argues
`Your new car. It should be a car that reflects your status. Therefore, it must
be sophisticated and refined with class leading performance'
(Australian
Magazine, 8 November 1997).
It is not simply the expense, luxury, sophistication or status of the car that contributes to its
role as a `reward' for success, therefore, but also the sheer excitement and pleasure that is
produced by entering into an embodied relationship with a powerful, high performance
machine. High performance in the business or professional world, it is suggested, should
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properly be coupled with high performance as a cyborg car/driver. The subjectivity of the
professional self is merged with that of the car one drives and `performs' with.
While these meanings around driving have long been associated with hegemonic
masculinities, there is evidence that they are beginning to be taken into newer forms of
femininities. Some young women are beginning to embrace these driving practices as
means of displaying their capacity for independence, their transcendence of stereotyped
passive femininities and their capacity for assertive or aggressive behaviour. Popular films
such as Thelma and Louise (1991) rework the road movie by showing women engaging in
reckless driving along empty freeways as part of their escape from restrictive and joyless
lives, their refusal to conform to men's expectations of how women should behave. A recent
report on Australians' driving behaviours by the National Roads and Motorists' Association
(NRMA, 1996) noted that young women, as well as young men, described the pleasure of
`taking risks' when driving, such as speeding and driving aggressively. Another study carried
out for an Australian insurance company in
1996--97 found that young women were
apparently more aggressive in their driving practices than in previous surveys, engaging
more often in such practices as verbally abusing and chasing and cutting off other drivers
(Anonymous, 1997). In the NRMA report, both young women and young men said that they
enjoyed the sense of freedom, mobility, independence and often the exhilaration they felt
when driving, particularly when not impeded by city traffic. Their idea of a `good driver' was
someone who drove fast and aggressively while maintaining control of the car. These
meanings conform to those of the privileged bourgeois autonomous subject, the subject who
exerts full control over the conditions of his (and increasingly, her) life and relations with
others, who refuses to allow others to contrain her or his desires.
It is in the context of these cultural and psychodynamic meanings around the car, as well as
its technical capacity for speed, that the risks that people may take when driving may be
positioned, as well as the associated frustrations. The pleasure of mastery of the machine, of
speed, the sense of power and liberation that movement in the car may bring is conducive to
travelling above the speed limit, for example, and other reckless driving actions, such as
running orange or red lights or travelling too close to others' vehicles. Once we `get going'
while driving and develop a momentum and rhythm of speed, it seems like an imposition to
have to stop or slow down. When the cause of our need to slow down or stop is another
person, a person who we consider to be behaving inappropriately, he or she may become
the repository of our frustration and anger, and indeed, of our anxiety about travelling in such
dangerous vehicles. As Richards (1994) argues,
the car is not only a symbolic `good object', but is also a `bad object'. The car invokes
powerful aggressive feelings because of its very power, its capacity for speed and mobility
and its sexualised meanings, its phallic nature as a thrusting, potent extension of the self:
An image of the car therefore provides a psychic point around which can
gather constellations of destructiveness and guilt. This applies not only to the
individual motorist at the wheel but also in the patterns of feeling about the
care in our culture at large, which enter into public discourse and which we all
subscribe to and partake of whether or not we are drivers. The car will then,
as a stimulant of destructiveness and guilt, have abundant meaning as a bad,
persecuting object. (Richards, 1994: 82)
We respond with both technophilia and technophobia to cars. Cars, as we know well, in their
very speed and power are also instruments of destruction, threatening to kill and maim their
occupants or other road users, and indeed are far less safe as modes of travel than most
other means. Popular cultural products such as the American B-grade film The Car (1977)
and Stephen King's novel Christine (1983) have portrayed individual vehicles as vicious
killers, capable of autonomous, menacing actions towards humans
(Bayley,
1986).
Environmental researchers and activists constantly point to the negative consequences of
motor vehicle transport for the environment and human health. Drivers are highly aware of
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the risks associated with driving cars rather than taking other forms of transport, and of the
pollution generated by cars. At the same time, they continue to appreciate the freedom
afforded them by driving their own cars, and eagerly embrace new developments in
automotive technologies. The irony of the mass-produced and mass-consumed car, as
Graves-Brown (1997: 70) notes, is that in its very accessibility it has resulted in city streets
being choked with traffic, as everyone seeks to exercise their `democratic right' to drive.
The `civilised' car/driver
The very nature of the car as a material artefact with particular capacities and constraints
limits the extent to which we can use it to suit our own purposes. Even more importantly, the
network of social relations, norms and expectations around car use, such as road rules, and
material and spatial aspects such as the physical nature of roads, the presence of traffic
lights and of other cars, represent ever-present structuring features of car use. These
structuring features are not necessarily always limiting or constraining of our desires, but
may in fact be productive and enabling. While road rules and traffic lights may prevent us
from doing certain things when driving, they also facilitate our use of the roads by requiring
of other drivers that they behave in certain ways. Without these features, driving would be
chaotic and vastly more dangerous (as it is in some developing countries, for example).
Cyborg subjectivities, therefore, are not simply about how we, as body/selves, interact with
our machines, but about how we interact with other cyborgs as part of a cyborg `body politic':
`The cyborg body politic is at times a web, a shifting chain of inter-related
bodies, some human-machine, some machine' (Gray and Mentor, 1995: 230).
As part of a broader cyborg body politic, the car/driver body requires `civilising'. Driving cars,
while evoking aggressive feelings and phantasies of mastery and control, also requires that
we restrain these feelings to a high degree, although we may project them onto other drivers
or give expression to them in our opinions of other road users (Richards, 1994: 82). There is
a continual tension, therefore, when using the road, between the desire for individual
autonomy and freedom and the expectation that one should obey the rules of the road and
display courtesy towards other drivers and road users. Here, the meanings of social order,
civility and the civilised body/self
(which privileges self-control and restraint over one's
emotions and actions) are important to consider (Elias, 1939/1994; Shilling, 1993). Because
road use always inevitably takes place as part of a physical and social network of relations
with others, it is a kind of civility, part of the participation in the orderly society. When others
appear not to be `well mannered', to be uncivil, and indeed, uncivilised in their road use, we
feel offended, frustrated and angry. We have kept our side of the bargain by behaving in a
`civilised' manner, and they have not. As one man commented:
I just can't handle driving on the road with people. They slam on their breaks
for no reason, don't put on blinkers, stuff like that. Just little small things that
aren't hard to do, like to put on a blinker ... I mean, things like that. Or they
travel slow, like do 30 km an hour and there's no- one in front of them, open
road and it's 60 km limit and stuff like that. And when you go past them
they're sticking their finger up, telling you where to go, you know. They're just
causing havoc on the road that doesn't need to be there.
In one newspaper article on `road rage', a Sydney driver was quoted as saying that his own
anger and frustration was provoked by other drivers behaving rudely or with lack of
consideration:
`It's a jungle out there on Sydney's roads, and the police don't give a damn.
People are rude, they are impatient and they're in such a hurry to get places
they don't care how dangerously they drive' (Morris, 1996).
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It was noted in the same article that a survey conducted by the Royal Automobile
Association of South Australia found that tailgating was the most annoying habit of other
drivers, followed by drivers who turned without signalling and slow drivers who occupy the
right-hand lane. The three behaviours all involve what others would see as
`lack of
consideration' for other drivers, with the first involving direct aggressive and confronting
behaviour. There appears to be just as much concern about this `lack of consideration' as
for the possible danger of other motorists' actions.
People who realise that they themselves overstep the boundaries of civilised behaviour,
failing to meet the expectations of others, may feel as if they are at fault if another driver
treats them aggressively. As a male driver who had been subject to aggressive behaviour on
the part of others said:
Oh well, it's often my own fault. People get frustrated if I'm holding them up
and I will try not to do the wrong thing on the road. I try and be as polite as I
possibly can on the road. So yes, I've tried to stop it happening, but it still
happens, road rage. It seems to be unavoidable.
The contemporary response to the phenomenon of road rage tells us much about how we
conceptualise and negotiate emotional display, particularly in relation to anger. A survey of
representations of anger in American documents between 1860 and 1940 by Peter and
Carol Stearns (Stearns and Stearns, 1986; Stearns, 1987) links the advent of modern forms
of work emerging in the nineteenth century with new ways of thinking about and expressing
anger. The Stearns argue that in pre-industrial society, anger was often used to enforce and
express hierarchies, and therefore was a routine part of work relations. Apprentices,
servants and labourers, for example, were often treated with physical and verbal abuse from
their supervisors or superiors. As part of the emergence of the ideal of the `civilised'
body/self in early modernity (Elias, 1939/1994), it became more and more incumbent upon
people to engage in emotional management, including controlling their anger, directing it
inwardly rather than release it and therefore cause social embarrassment, disorder or
violence.
Beginning in the eighteenth century, a new concern developed, expressed in personal
diaries and letters, around the control of anger among members of the middle class. The
word `tantrum', used to convey in disapproving terms adult displays of high temper, began to
be used, and the word `temper' took on unfavourable connotations. The sources of this new
concern, according to Stearns (1987: 77), were the influence of moderate Protestantism, a
general move towards more `civilised' manners and self-decorum and changes in the
regulation of individuals via the family and community supervision, with temper control
becoming a personalised substitute for more traditional social controls. The emphasis on
anger control in early modernity was particularly directed at women, as anger was
considered to be inappropriate for the `angel of the home' to display. For men, anger was
seen as being appropriate in some contexts, particularly in the public sphere, because it was
linked to the competitive aggressiveness that was deemed to be a requirement of successful
capitalism. While Christian handbooks published in the eighteenth and nineteenth centuries
emphasised control of anger, other texts urged the importance of aggressive, competitive
behaviour to promote achievement and the expression of masculinity (Stearns, 1987: 81).
In the late twentieth century, there are a number of conflicting discourses circulating around
the expression of anger and other emotions. The literature of psychoanalysis has produced
a discourse on the evils of repression of emotion and the importance of achieving the
`authentic' self through emotional expression (Craib, 1994). It is now generally accepted that
at least on some occasions, emotions such as frustration and anger should be expressed.
We are expected to `let out' these emotions, because failing to do so may result in the
buildup of negative feelings inside the body, where they are thought to cause tension, stress
or even illnesses such as cancer (Lupton, 1998). So too, the recognition and validation of
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emotions such as anger have been central to the feminist and gay projects, particularly for
political and activist purposes. For victims of disadvantage not to express anger at what are
seen to be unjust social conditions is considered to demonstrate inappropriate passivity and
acceptance of such conditions.
Yet in a sociocultural milieux in which self control and the maintenance of the `civilised' self
is prized, the phenomenon of emotion that apparently goes beyond logic and rationality may
be disturbing, challenging our sense of self as being
`together'. Increasingly we are
constantly called upon to respect the rights of others and to facilitate the smooth ordering of
the society in which we live by conforming to rules and expectations about the appropriate
time and place for emotional expression. It is no longer thought acceptable to display
violence, to inflict humiliation or express arrogance or feelings of superiority. Nor it is
generally considered appropriate to express scorn for the defects of others or display racism
and sexism (Gerhards, 1989; de Swaan, 1990; Wouters, 1992). There is, therefore, a
heightened degree of emotional sensitivity required on the part of individuals, an ability to
distinguish between the appropriate contexts in which to express or contain one's emotions,
particularly those that are deemed to have possible negative repercussions for our relations
with others, such as anger (Lupton, 1998).
The discourse of `road rage' fits into this discourse concerning expectations about the
`civilised' self and emotional control. Media coverage of what has been newly termed `road
rage' constantly refers to the ways in which aggressive and violent actions on the part of
motorists towards other drivers and road users are uncivil, evidence of lack of self-control.
One newspaper article defined road rage as
`the extremes of aggressive road behaviour that transforms mild-mannered
people into motoring monsters' (Morris, 1996).
According to a psychologist writing for the English Independent on Sunday newspaper,
`One of the most chilling features of road rage is that the aggression is out of
context and out of conscious control'.
She describes this aggression as `reptilian' and `more redolent of a snake' because of the
apparent lack of control, and therefore as `a sinister relic of our cerebral past' (Greenfield,
1996: 49).
Visual imagery has also been employed to represent `road ragers' as lacking self control. A
feature article on road rage in a car magazine (Which Car? April/June 1997) illustrated its
discussion with large two colour photographs. One depicted a man with a long red beard and
shaven head, dressed in black t-shirt and jeans and wearing sun-glasses, in the act of
getting out of his black car. He directs a threatening gaze into the camera lens, snarling with
anger, as if about to attack the reader. The background of the photograph is a surreal
swirling red, serving to contribute to the impression of the `red-hot' rage of the figure, and
also connoting a sub-textual hellish scenario, as if the man is the devil. The second
photograph, shown on the last page of the four-page article, was a close-up of the man's
face. This time he is wearing a black skull-cap with small red horns protruding, and is shown
pretending to bite into a steering wheel. This image, in its playful use of devilish imagery,
conveys a less menacing tone than the first. Both photographs suggest, however, the
inhuman nature of those who engage in road rage behaviours.
The current emphasis on controlling the expression of `negative' emotions comes at a time
when there appears to be a growing sense that modern (particularly urban) life, seen as
replete with pressures and unpleasant experiences, is increasingly alienating and distressing
people and producing emotions such as frustration, resentment, envy, aggression and
anger. Public attention has been focused on the apparent dangers created by the crumbling
of the welfare state in western countries and the resultant growing divisions between the
advantaged and the disadvantaged, including the foment of anger and violence among
members of socially and economically disadvantaged groups. As was argued in a recent
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book on rage (Allison and Curry, 1996), rage has become a central construct to describe the
reactions of people, particularly those from marginalised and disadvantaged social groups,
to a society which is viewed as increasingly alienating, distressing and inequitable.
Cultural analysts have noted an intensification of aggression and the expression of anger in
cultural products such as best-selling novels, comedy and Hollywood films over the past
decade. Martin claims, for example, that aggression
`has overflown its tidy generic borders and its exploitation movie ghetto, and
completely saturated the cultural mainstream. It's everywhere, in places
where one would not have expected to encounter it a generation ago: in cute,
Disney family comedies, teen movies, TV sit-coms' (1994: 111).
He gives as examples the Home Alone series of films (1990--92), which featured violence
wielded by a small child upon adults for comedic effect, the humour of the American
comedian Roseanne and the film Falling Down (1993), which starred Michael Douglas as a
man in `melt-down' who under the stresses and disappointments of his everyday life loses
his composure and self-control, openly displaying his racism, frustration and anger towards
others.
We can position anxieties around the environmental pollution, threats to human health posed
by the growing numbers of cars and our reliance on them as forms of transport and concerns
about choked traffic conditions within a reflexive critique of late modernity. Poor driving
conditions, traffic jams and our reliance on cars may be seen to be part of the changes
wrought by modernity, with their `double-edged character' (Giddens, 1990: 10). Although the
term `road rage
, as argued above, is imprecise and misleading, it nonetheless has a
certain resonance for the ways people think of modern life. It fits into the notions that the
world is changing too rapidly, that there are greater uncertainties about life, that there is a
breakdown in traditional values and increase in incivility, all of which are described by
Giddens (1990, 1991) as central to late-modern subjectivities.
People may be more aware of and afraid of other road users' `risky' behaviour because they
feel that the ties of sociality have broken down, that individualism has become a prominent
value, and that the notion of the `community' and the protection it may offer no longer exists.
As one male interviewee noted:
[There's] more aggro around, people are less tolerant. Road rage is a new
term isn't it? There was a case outside today, I could hear them blasting away
at each other and angry words, they were talking about getting out of their
cars and confronting each other. I don't know if they did or not.
When other car/drivers invade our space, when they touch our hybrid bodies with their own
or yell at us, our sense of being in a private space within a public space is violated. No
longer cocooned in our secure world, separate and autonomous, we become drawn into
hostile relations with others. Our sense of ontological security is undermined: we are
reminded yet again that the world outside the car in which we are enclosed is threatening,
aggressive and dangerous. Angry drivers threaten the complex social order of the road and
its heterogeneous network of human, non-human and hybrid actors. At its most extreme, the
expression of anger becomes a source of danger because of the heightened embodied
capacities of the hybrid car/driver. Cars can be used to injure and kill, to force other cars off
the road, to run down pedestrians or knock over cyclists. The illusion of the `inviolable' space
provided for us by the body of the car is shattered. The emotions produced by these events
-- annoyance, anger, frustration, fear, anxiety, rage -- are the kinds of emotions we feel when
our fleshly bodies are encroached upon.
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Acknowledgment
The genesis of this essay was in a shorter discussion paper I wrote for a `think tank' on high
risk road use held by the consultancy firm Frank Small & Associates on behalf of the Roads
and Traffic Authority (New South Wales) in August 1997. Thanks to Stephen Mugford for
inviting me to take part and to the other participants of the `think tank' for their contribution to
the discussion that has assisted my thinking on the topic of `road rage'.
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Latour, B. (1992) `Where are the Missing Masses? The Sociology of a Few Mundane
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Martin, A. (1994) Phantasms. Ringwood, Victoria: McPhee Gribble.
Morris, L. (1996) `Driving Them Mad', Sydney Morning Herald 3 December, p.13.
NRMA (1996) Women, Men, Cars and Driving. Sydney: NRMA Limited.
Richards, B. (1994) Disciplines of Delight: the Psychoanalysis of Popular Culture. London:
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Note
(1).
These comments were taken from empirical research conducted by the author in
1997. The research, part of a larger project on the topic of fear of crime funded by the
Criminology Research Council, included semi-structured interviews with 65 people from a
diverse range of age groups living in urban and rural areas of the states of New South Wales
and Tasmania. One question asked participants whether they had ever experienced `road
rage', and if so, to describe the incident. The quotations reproduced here derive from
participants' responses to this question.
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CONSTRUCTING ‘ROAD RAGE’ AS NEWS:
AN ANALYSIS OF TWO AUSTRALIAN
NEWSPAPERS
Deborah Lupton
Centre for Cultural Research into Risk, Charles Sturt University
SOURCE: Lupton, D. (2001). Constructing
‘road rage’ as news: An analysis of two
Australian newspapers. Australian Journal of
Communication, 28(3), 23-36.
The phenomenon known as ‘road rage’ emerged and attracted much attention
in the news media in the 1990s. This article reports the findings from a study
on representations and understandings of road rage in Australia. Over 600
news items published between 1995 and 2000 in the two major Sydney
newspapers (the Sydney Morning Herald and the Daily Telegraph) were
analysed using discourse analysis. After discussion of the ways in which road
rage was first introduced to readers, analysis centres on the major themes
emerging in later years of reporting. It is concluded that the newspapers’
representations of road rage, like those engendering other moral panics,
sought to position the phenomenon as a negative outcome of contemporary
urban society. Unlike most other moral panics, however, the villains identified
(‘road ragers’) were not members of minority subgroups or subcultures.
Rather, every road user was portrayed as potentially capable of road rage,
due to their exposure to the stresses of everyday life.
Introduction: Crime in the news
It has long been argued in the criminological literature that news media portrayals of crime
are influential in the development of the public’s understandings and knowledges about
crime. Most commentors within criminology have been critical of news coverage of crime,
arguing that it tends to construct or reproduce stereotypes, unjustly single out members of
certain social groups as criminal (such as members of ethnic minorities and the poor) and
selectively report some crimes (such as homicide) while ignoring others, thus giving a
distorted view of crime to audiences (see, for example, the literature reviewed in Ericson,
1991; Sparks, 1992; Barak, 1994; Kidd-Hewitt, 1995; Daly, 1995).
Further, the sensationalist aspects of news reporting, particularly its focus on violent crimes,
have been implicated in developing fear of crime among members of the public (Sparks,
1992; Schlesinger and Tumber, 1994). The news media have also been criticised for their
attempts to construct a ‘crime wave’ or ‘crisis’ from very few disparate cases, and for failing
to acknowledge criminological knowledge about patterns in crime incidence, shifts in these
patterns over time or the broader sociocultural conditions in which crimes are committed in
their efforts to frame stories with the ‘bad news’ discourse (Daly, 1995).
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From a cultural studies perspective, media reporting of crime is a means by which collective
anxieties and fears are expressed and often focused in particular ways: for example, on
concerns about familial authority and maternal responsibility in the case of juvenile crime
(Hay, 1995). One of the seminal texts in the area is Policing the Crisis (1978), by Stuart Hall
and colleagues, an analysis of the ways in which the British press constructed a panic about
mugging in the early 1970s. Hall et al. argued that this panic was underpinned by discourses
articulating an increasing sense of social and political crisis in British society, cohering
around concerns about public safety and social cohesion. They identified in the media
accounts an ambivalence about contemporary urban life and the nature of the city, with the
city standing both as the apotheosis of ‘civilisation’ and as the site of moral decay, the
disintegration of social order and incivility. As other commentators have also argued (see, for
example, Sparks, 1992; Barak, 1994; Hay, 1995), news reports of crime are inherently moral
stories, used to identify deviant acts and demonstrate the repercussions they attract.
The literature on moral panics is also relevant to a discussion of news media’s
representations of crime. Another cultural studies text published in the
1970s, Stanley
Cohen’s Folk Devils and Moral Panics (1972), has been influential in framing research and
theorising about crime and the media in the context of moral panics. Cohen argues that
certain distinguishable social types are identified as ‘folk devils’ or the deviant ‘Other’ in
news accounts of certain crimes. A moral panic is constructed around these folk devils, in
which they are positioned as a threat to established and dominant values, quickly creating
an escalating sense of panic around how to contain this threat. The threat is presented in a
stylised and stereotypical fashion by the newspapers; moral barricades are erected by
various experts and journalists writing opinion pieces and editorials; diagnoses and solutions
are proposed by experts and people in positions in power. The threat may then disappear or
deteriorate and become more visible and more threatening. Underlying all moral panics is a
deeper concern about an apparent fragmentation or breakdown in social order (Thompson,
1998: 3).
The present article deals specifically with news media accounts of a ‘new’ phenomenon
involving crime: that of ‘road rage’. The road rage phenomenon is particularly interesting to
study because the news media played an important role in using and defining this new term
for their audiences. The term emerged in the mid 1990s to describe a constellation of
behaviours related to aggressive or violent driving and other socially undesirable reactions to
other drivers using the same road space, such as rude gestures and verbal abuse. Some of
these behaviours (such as homicide and assault) were already defined as criminal at the
time of the emergence of the term, while in some jurisdictions others have since been
specifically designated as criminal. For example, legislation was introduced in New South
Wales State Parliament in May 1997 to punish road-rage-related behaviour. The laws
introduced three categories of offences: menacing driving, driving with intent to menace and
predatory driving.
In this article I report on findings from a two-part study on road rage which involved both
media analysis and interviews 1 . In the first part of the study, all accounts of road rage
published in the two Sydney metropolitan daily newspapers from 1995 to the end of 2000
were collected and analysed. The second part of the study involved qualitative semi-
structured interviews with 77 Sydney residents about their attitudes towards and experiences
of driving and road rage. Only the data from the first part are drawn upon here.
Method
A media monitoring company was engaged to conduct a search of all articles or news items
referring to road rage in the Sydney Morning Herald and the Daily Telegraph. The Sunday
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editions of these newspapers (the Sun Herald and Sunday Telegraph, respectively) were
also included. The company was asked to search for the first mention of the term (this was
found to occur in January 1995) and to continue until the end of 2000.
These newspapers were chosen both because they represent important and influential
organs of the Australian press and because they are published in the city in which the
second part of the study took place, and thus were more likely than any other newspapers to
be read by the participants and contribute to their understandings of road rage. Both
newspapers are published for a Sydney readership but have very different tenors and
audiences. The Sydney Morning Herald is an elite broadsheet that caters to the interests
and tastes of a well-educated, middle-class readership. Its headlines are smaller and
generally less sensationalist and it carries articles of greater length and depth than does its
competitor, with more political and overseas news coverage. The Daily Telegraph is a
populist broadsheet that is designed to appeal to a wider (and larger) audience, with shorter
news items and more human interest stories.
A total of 609 articles was collected for the six-year period spanning the study 2 . A qualitative
approach, discourse analysis, was adopted to analyse their content
(Fowler,
1992;
Fairclough, 1992). Discourse analysis of news texts is interested in the ways in which
meaning is conveyed via the language and visual imagery employed. It is less focused on
counting aspects of texts (as in quantitative content analysis) then in identifying the ways in
which certain dominant discourses, or patterned ways of representing and giving meaning to
phenomena, are reproduced in the texts. In conducting a discourse analysis of the news
texts I read each article closely, noting in particular such features as the topic or theme, the
use of language in headline and main text (focusing on such features as figurative language
and stereotypes) and the use of news actors and news sources. The research questions
guiding the analysis included: How was road rage initially identified and constructed as a
social problem? How was it and its perpetrators characterised? Who were portrayed as its
perpetrators and victims? What causes of and solutions for road rage were identified?
Findings
Table 1 shows the frequency of news stories mentioning road rage published in each
newspaper from the first use of the term until the end of 2000. Although the Sydney Morning
Herald was the first to use the term, over the six years the Daily Telegraph published a
slightly greater number of articles
(57 percent of the total). As the Table shows, both
newspapers started off slowly in their first year of reporting the road rage phenomenon, each
publishing only a handful of items, but coverage quickly escalated, particularly in the Daily
Telegraph. The peak of reporting in terms of numbers of articles published was 1997. Then
followed a decline, which was especially marked in the extent of the Daily Telegraph
coverage. In the years 1996 and 1997, in particular, there were a higher number of articles
published in the Daily Telegraph than the Sydney Morning Herald. These years represented
a period in which road rage was a new, sensational and interesting phenomenon.
The two newspapers reported the road rage phenomenon very differently. Most of the
articles published in the Daily Telegraph reported incidents of road rage, many of which
occurred in parts of Sydney, or the results of cases of aggressive driving in magistrates’
courts, again largely in Sydney. They were usually several paragraphs long, and bore
headlines including the term ‘road rage’: for example, ‘Road rage tempers run hot’ (15
November 1996) and ‘Road rage terror: motorist bashed for blowing his horn’ (12 January
1997). Some reports of incidents of road rage were followed up in the same issue or the next
day by personalised stories of the victims. In contrast, in most of the articles published by the
Sydney Morning Herald using the term ‘road rage’ the references to the phenomenon were
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fleeting, and part of a report on another issue. Because of this different approach to using
the term, fewer headlines featuring the term ‘road rage’ were published in the Sydney
Morning Herald.
TABLE 1: Number of articles referring to road rage published, 1995-2000.
Year
Sydney Morning Herald
Daily Telegraph
1995
4
3
1996
20
53
1997
62
89
1998
63
76
1999
61
61
2000
51
66
Total
261
348
The first reports (1995)
The first appearance of the term road rage was on 25 january 1995, in a two paragraph item
in the Sydney Morning Herald’s gossip/light news back-page column ‘Stay in Touch’. This
positioning signalled that the Sydney Morning Herald had not viewed the road rage
phenomenon as ‘hard news’ but rather as a quirky foreign news item designed to provoke
readers’ amusement or bemusement. Road rage was described by the column editors as
‘another symptom of modern urban life’, which had officially been defined as “unchecked
behaviour designed to cause harm to another road user, not normally in the behavioural
repertoire of the person’. It was noted in the item that ‘the citizens of Los Angeles have been
familiar with it for years, but now the symptoms are breaking out in Britain’. There was no
suggestion that ‘road rage’ may be occurring in Australia.
While a further two brief items appeared in the Sydney Morning Herald’s Motoring section,
the only other substantial piece on road rage published that year in that newspaper was a
personalised account. This appeared in the more tabloid format of the Sun Herald (28 May
1995), and related to an Australian context. The female columnist described an incident in
which she had been the victim of road rage while driving onto the Sydney Harbour Bridge.
The columnist went on to describe how the driver tailgated her ‘so closely we must have
been touching bumpers’, then overtook, then cut in
‘just centimetres in front of me’,
‘accelerated away with a one-fingered salute through the open window’. He then ‘suddenly
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applied his brakes as if practising his emergency stop’, forcing the writer to come to ‘a
screeching halt’ and then ‘tore off’. The writer claimed that she later drew level with driver
and finally saw ‘what kind of person it takes to be so easily driven to that kind of blind fury’.
And then the revelation came: ‘he’ turns out to be ‘a white-haired woman who couldn’t have
been on the right side of 70’ . She ended her column by asking ‘what kind of lives we’re all
living that makes that kind of behaviour possible’ and went on to answer by listing long hours
of work, high stress levels and ‘tension’.
The central messages of this personalised account were clear. Road rage was occurring on
Sydney’s roads. It could affect and be perpetrated by anyone (even the ‘sweet, kind
grandmother’ stereotypical figure which is so different from the usual stereotype of the
young, male aggressive driver). Further, road rage is a product of modern times and frenetic,
stressed lifestyles.
The first Daily Telegraph article on road rage did not appear until quite late in the year: 12
September 1995. This article, on the pattern of road accidents in Sydney, used the term
‘road rage’ as a gloss for ‘driver frustration’. It claimed that ‘Friday evening is “road rage”
time’ (that is, the time of the week when most accidents happen). The suggestion is clearly
that road rage causes accidents. The next article, appearing on 3 October 1995, appeared to
be a followup story. It was again about the incidence of car crashes, this time using a nation-
wide research by the Australian insurer AAMI, and repeated much of the same information
given in the previous report. The article again referred to road rage, also referred to as
‘displaced anger’, as a cause of accidents. The third and final article published in the Daily
Telegraph in 1995, later that month, reported an incident of road rage occurring in New
Zealand. It was newsworthy because the perpetrator was a member of the All Black rugby
union team. He was convicted of assault after ‘an apparent road-rage attack following a car
accident’. The football player had punched the male passenger of a car which had collided
with him while both cars were still moving.
In summary, then, the first year of reporting on road rage in the two newspapers took the
following angles. Road rage was represented as exotic, largely occurring in foreign countries
such as the United States of America and United Kingdom. By the middle of the year,
however, it was represented as becoming more of a domestic problem, as evinced by one’s
columnist’s personalised account of being a victim while driving in Sydney, and reference to
Sydney and national road accident statistics that were interpreted partly via the explanation
of road rage. Road rage as manifested in Australia was linked to such phenomena as stress,
the recession and frustration and lack of tolerance caused by driving in congested traffic.
Later reporting (1996-2000)
The ‘epidemic’ of road rage
In
1996 the notion that road rage was becoming a major problem in Australia
(and
specifically Sydney) became dominant in the newspapers’ accounts. Several incidents made
headlines that year, including that involving a semitrailer driver who allegedly rammed a car,
forced a bus off the road and drove at a policeman on the New South Wales North Coast (10
June 1996, Daily Telegraph) and an incident in Sydney in which a delivery truck driver was
stabbed in the neck by another motorist after a minor traffic dispute. In reports of the latter
incident, an AAMI insurance spokesperson was quoted as claiming that ‘up to half of road
accidents were the result of aggressive driving’, going on to claim that: ‘“There is no doubt
from an empirical point of view that road rage is on the rise,”’ (17 October 1996, Daily
Telegraph and Sydney Morning Herald).
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A number of other articles in 1996 also suggested that road rage incidents were escalating.
For example, in an article headlined ‘Road rage surges as drivers do battle’ (30 October
1996, Daily Telegraph), it was claimed that: ‘Road rage has increased dramatically across
Australia as drivers vent their frustrations on other road users by abusing, tailgating or
attacking them’. Headlines such as ‘Violent road rage rising’ (9 December 1996, Daily
Telegraph) and ‘Road rage is a growing menace’ (22 December 1996, Daily Telegraph)
contributed to the sense that the phenomenon was becoming prevalent. The linking of words
referring such as ‘violence’, ‘battle’ and ‘menace’ with those such as ‘surge’, ‘rising’ and
‘growing’ in such headlines is a powerful combination, suggesting that a serious social
problem was emerging.
In concert with a portrayal of road rage as an ever-increasing threat, the newspapers’
editorials began to call for government action. One example is an editorial which was
published in the Sun Herald on 20 October 1996, three days after an incident in which a
Sydney courier was stabbed in a road rage incident. Headlined ‘Road rage outrage’, the
writer began by asserting that ‘The Carr Government must take firm action to combat the
road rage menace’, and then suggested various ways in which the New South Wales state
laws could be changed to achieve this. Into 1997 the newspapers continued to place
pressure on the government with strongly-worded editorials. One example is the editorial in
the Sunday Telegraph (12 January 1997) headlined ‘Assaults must be punished’. The writer
argued that: ‘The rampage on our roads is continuing unabated … The insidious growth of
road-rage attacks is becoming a terrifying addition to an increasingly violent society’.
Through such representations of the ‘road rage outrage’, the newspapers represented
themselves as the moral guardians of society. Their positioning the government as ‘needing
to act’ in order to combat what was portrayed as a ‘terrifying’ ‘menace’, in concert with the
other reports published in the newspapers highlighting the apparent increase in road rage
incidents, served to construct the phenomenon as a moral panic.
The continuing litany of court reports presented in the pages of the Daily Telegraph also
served to give the impression that road rage was becoming a serious problem in Australia.
Whereas in 1995 there were no such accounts, by 1996 they became common news items
in that newspaper, becoming very frequent in 1997 and continuing to appear throughout the
study period. The court reports mainly recounted various cases of assaults on the part of
motorists coming before Sydney magistrate’s courts: for example, a 23-year-old man who
was charged with assault after punching a 71-year-old man in the face because he was
frustrated that the elderly man was driving too slowly (3 December 1996, Daily Telegraph).
All but one of the cases reported involved men as assailants, and nearly all of their victims
were also men.
Throughout 1996 and 1997, various deaths caused by road rage in other countries were
reported. It was not until 4 October 1997, however, that the Daily Telegraph claimed the first
case in Australia of road-rage-related death. The incident involved a Melbourne woman who
was fatally injured in a car crash following an altercation between her husband, who was
driving the car, and another driver, who lost control of his vehicle, clipped the other car and
caused it to crash. In July 1998 both the Daily Telegraph and the Sydney Morning Herald
reported that a 30-year-old Sydney man died in hospital after suffering serious head injuries
following an assault by three men over a parking space. In March 1999 the Daily Telegraph
reported that an 18-year-old Sydney man who was driving with a learner’s permit while
affected by heroin had been charged with killing three people in an alleged road rage
incident involving dangerous driving causing death. In December 2000 a follow-up article
was published in which it was noted that this man had been sentenced to six years’ jail. The
headline of the second article was: ‘Road rage killer who is bad to the bone’ (1 December
2000). Such representations suggested that people who lost control of their emotions on the
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roads were extremely dangerous, and could potentially use their vehicles as deadly
weapons.
Characterising road rage
As the above description of ‘road rage killers’ suggests, another major theme in the reporting
of road rage was the characterisation of the phenomenon and those who succumbed to it.
Many articles sought to describe the type of individuals that were thought to be likely to
engage in road rage, and to proffer explanations for why road rage had become apparently
so prevalent at the end of the twentieth century.
Young men were often singled out as the most likely offenders, but the phenomenon of
(particularly young) female road ragers was also established (see below). This identification
of road ragers sought to claim that such individuals were more likely than others to be
aggressive, risk-taking and exert less control over their angry feelings than other
demographic groups. Thus, for example, the ‘typical road rager’ identified in one article was
described as a ‘Young male aged 18—24. Liking for speed. Probable convictions for driving
offences. Extremely aggressive driving style. Impatient with other motorists’ (30 October
1996, Daily Telegraph).
In many other articles, however, it was claimed that road rage could strike any motorist
suffering from the stresses of modern urban living. According to several articles (mainly
published in the Daily Telegraph), the expression of anger in general had become a
phenomenon of the ‘90s. For example, in an article headlined ‘Blow your top, it’s all the rage’
(12 November 1999, Daily Telegraph), the journalist argued that:
‘It’s the Nineties, and
we’re angry …This is an era in which we are richer, more socially connected, politically
aware and consumer driven, and yet we seem to be angrier than ever.’ Such articles tended
to identify the ‘pressures’ and ‘stresses’ of daily living as one of the dominant causes of road
rage, along with congested roads which caused frustration for motorists. As noted above,
this kind of explanation was first put forward in one of the earliest accounts of road rage, and
it continued to be a common theme throughout the study period.
Common to most accounts of the road rage phenomenon was the description of the road
rager as having lost complete control of his (and very rarely, her) emotions. For example,
both the Sydney Morning Herald and the Daily Telegraph devoted several articles to an
incident on 14 July 2000 in which, following an altercation with a motorcycle rider, a Sydney
man had deliberately driven at and hit with his car three people, severely injuring one of
them (a woman who had gone to assist the motorcycle rider). Headlines of these articles
included:
‘Driver’s blind rage
- Woman critical after car frenzy’
(15 July
2000, Daily
Telegraph) and ‘Four wheel fury - Truck driver aimed car at three people, court hears’ (16
July 2000, Sunday Telegraph).
As these articles demonstrate, people who engage in road rage were characterised as
‘exploding’ with their anger, and thus becoming ‘monsters’. Other words and phrases used to
describe road ragers included ‘frenzied’, ‘in a blind rage’, ‘evil’, ‘fury’, ‘uncivilised’ and ‘bad to
the bone’. Such figurative expressions display the disquiet evoked by loss of control over
socially-proscribed emotions such as anger, with those who lose such control being
portrayed as almost sub-human and thus to be feared.
One interesting aspect in the reporting of road rage over the study period was the increasing
attention paid to the figure of the female road rager. While, as noted above, the vast majority
of people described as road ragers in the news reports were men, several articles suggested
that women could also behave aggressively on the roads. One example was described
above, when a first-hand account of being a road rage victim ended with the revelation that
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the culprit was an elderly woman. This theme was newsworthy because it countered
dominant stereotypes of men as aggressors and more likely to provoked by anger into
violent behaviour, and women as docile, passive and non-aggressive.
Other articles featuring the phenomenon of female road raging included a report published in
the Daily Telegraph on 24 September 1996, recounting an incident in London involving two
women, one of whom assaulted the other when she hit her car from behind. By the end of
1997, the notion that Australian women could be aggressive drivers became evident in news
accounts, particularly those published in the Daily Telegraph. An article published in that
newspaper on 8 December 1997 reported an AAMI survey which found that young women
drivers are becoming more aggressive and abusive in their behaviours on the roads. This
report was accompanied by another article giving a personal view on the part of a 19-year-
old female university student, who was quoted as saying that some of her female friends
displayed ‘classic signs of “road rage”’.
Another followup article, published on 18 January 1998, reported the findings of a university
study on Australian driving behaviours. Headlined ‘Wilful women: Females turn nasty behind
the wheel’, the journalist went on to content that: ‘They’re young, confident and aggressive
on the roads. They’re also female and competing with young men for the worst statistics in
drink-driving and road rage’. Despite such claims, few reports were published which actually
detailed specific incidents in which an Australian woman had engaged in road rage
behaviour. The exception was a Daily Telegraph report published at the very end of the
study period, which gave an account of an incident near Newcastle in which a woman was
involved as the assailant (11 December 2000).
Conclusion
The reporting of road rage in the two Sydney newspapers tells us much about the ways in
which the press may represent not only violence and crime, but also the nature and tenor of
‘modern urban life’. Underpinning descriptions and accounts of road rage incidents were
concerns about the negative effects that living in crowded cities has upon individuals.
Modern life was depicted as fraught with tensions and stresses which are cumulative,
relating to such aspects deemed characteristic of this era as long working hours and
competing pressures at work and at home to meet expectations. These tensions and
stresses were depicted as having few outlets other than in incivility, including displays of
anger and violence on the roads. According to the ‘age of rage’ discourse advanced in some
articles, road rage was simply part of a spectrum of behaviours that have emerged from
these conditions.
The moral panic around road rage, therefore, as it was articulated in the newspapers, was
not so much about aggressive and violent driving behaviours but rather about contemporary
life and the inability of governments to act to improve conditions. There was a suggestion of
lack of potency both on the part of individuals and on the part of government in dealing with
the negative aspects of modern society.
Much of this anxiety is not new: over twenty years ago researchers such as Hall et al. (1978)
and Cohen (1972) made similar conclusions in their studies of news reporting of mugging
and youth gangs respectively, and they have been repeated in many such studies since.
What was new about the road rage phenomenon as it has been reported in the Sydney
metropolitan press, was the emphasis on the notion that anyone is potentially criminal or
‘deviant’ when it comes to aggressive or violent behaviour on the roads. The reporting of
road rage suggested an incipient lack of control on the part of all drivers faced with
frustrating road conditions and a generalised feeling of anger and stress about their lives.
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For example, women as well as men were implicated as aggressors, as were older as well
as younger drivers: even ‘white-haired grandmothers’ could turn nasty behind the wheel.
It is here that the representation of the road rage problem differed from the classic definition
of moral panic. In this representation, there were no ‘folk devils’, no deviant ‘Other’. Rather, it
was suggested that each of us could transform into a road-rager should the appropriate
triggers be in place to incite us to lose control. What is more, given contemporary western
societies’ dependence on motor vehicle transport, nearly everyone was positioned as being
‘at risk’ of being a victim of road rage. It was portrayed as a threat that was present
whenever one took to the road, regardless of one’s age, ethnicity, gender or social class.
This is not to say that behaviours deemed to be part of the road rage phenomenon were
sanctioned in press accounts. On the contrary, people who indulged in these behaviours
were represented extremely negatively as almost subhuman and dangerous to others in
their inability to control their anger or divert it non-aggressively. It is evident from the
newspaper representations here analysed that there is a major anxiety in contemporary
societies about the ‘uncivilised’ persona that lurks behind the thin veneer of respectable, civil
behaviour. The ‘road rager’ is the epitome of the person who has allowed this ‘civilised’
veneer to crack and crumble. While loss of control over anger is always threatening to
others, the person who is behind the wheel of a powerful vehicle is even more threatening,
because the vehicle may then be used as a weapon which is as dangerous as a firearm in
its potential to kill. The taken-for-granted assumptions that allow people to use roads are
undermined by the figure of the road rager, especially those concerning safety and the
expectation that other road users will obey the road rules.
While the newspapers examined characterised road rage in these ways, the question
remains of what did the general public make of these portrayals? To argue that the media
portrayal of crime has a direct relationship to audiences’ perceptions and understandings of
crime has been criticised as too simplistic. People do not rely solely on the media in their
constructions of knowledges about crime, but also draw on personal experience, discussions
with others and so on (see, for example, Ericson, 1991; Schleisinger and Tumber, 1994;
Sparks,1992; Lupton, 1999). However, as noted above it may be argued that the news and
other media play a central role in the reproduction of stock narratives, discourses and
stereotypes by which dangerous others and dangerous places may by identified and given
meaning. They make available certain ways of seeing and interpreting crime, upon which
audiences may choose to draw. The second part of this study will be able to build upon the
findings here presented by examining what lay people make of road rage and the meanings
and interpretations they give to the phenomenon.
Notes
1. This research was funded by an Australian Research Council large grant.
2. Not all news items referring to road rage found by the media monitoring firm were included
in the study. During the study period a popular song entitled ‘Road Rage’ released by the
Welsh rock group Catatonia entered the Australian charts and a bestselling crime novel by
Ruth Rendell of the same title was published (which, despite its title, was not about
aggressive driving but rather set around a group of people protesting against the building of
a freeway near their homes). Articles or news items (eg. best seller lists and reviews)
referring to the song and novel were not included in the study.
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References
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Cohen, S. (1972) Folk Devils and Moral Panics, Penguin, Harmondsworth.
Daly, K. (1995) Celebrated crime cases and the public’s imagination: from bad press to bad
policy? Australian and New Zealand Journal of Criminology, vol 28, pp. 6—30.
Ericson, R. (1991) “Mass media, crime, law, and justice: An institutional approach”, British
Journal of Criminology, vol 31, pp. 219—49.
Fairclough, N. (1992) Discourse and Social Change, Polity, Cambridge.
Fowler, R. (1991) Language in the News: Discourse and Ideology in the Press, London,
Routledge.
Hall, S., Clarke, J., Jefferson, T., Critcher, C. and Roberts, B. (1978) Policing the Crisis:
Mugging, Law and Order and the State, Macmillan, London.
Hay, C. (1995) “Mobilization through interpellation: James Bulger, juvenile crime and the
construction of a moral panic”, Social & Legal Studies, vol 4, 197—223.
Henningham, J.
(1996)
“The shape of daily news: A content analysis of Australia’s
metropolitan newspapers”, Media International Australia, vol 79, pp. 22—34.
Kidd-Hewitt, D. (1995) “Crime and the media: A criminological perspective”, in D. Kidd-
Hewitt & R. Osborne (eds), Crime and the Media: The Postmodern Spectacle, Pluto,
London, pp. 1—24.
Lupton, D. (1999) “’Something really nasty’: Audience responses to crime in the mass
media”, Australian Journal of Communication, vol 26, 41—54.
Schlesinger, P. & Tumber, H. (1994) Reporting Crime: The Media Politics of Criminal
Justice, Oxford, Clarendon Press.
Sparkes, R. (1992) Television and the Drama of Crime: Moral Tales and the Place of Crime
in Public Life, Open University Press, Buckingham.
Thompson, K. (1998) Moral Panics, Routledge, London.
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ROAD RAGE: DRIVERS’ UNDERSTANDING
AND EXPERIENCES
D. Lupton
Centre for Cultural Research into Risk, Charles Sturt University
SOURCE: Lupton, D. (2002). Road rage:
Drivers’ understandings and experiences.
Sociology, 38(3), 275-290.
The phenomenon of road rage has attracted much media attention since the mid
1990s, but little research has been conducted into how motorists have
incorporated the concept into their experiences and understandings of driving.
This article reports the findings from a qualitative study on road rage which used
indepth interviews with 77 people living in Sydney to investigate the meanings
given to road rage and aggressive driving. The research showed that driving was
a potent source of autonomy, pleasure and self-expression among motorists,
meanings which were often frustrated by the travails of negotiating the road
system. The concept of road rage had become integrated into the interviewees’
accounts of driving, and they were uniformly condemning of it. Road rage was
represented as a response to the stresses of urban living, not only driving in a
crowded road system but also the pressures exerted by such factors as a
competitive work environment and lack of time. A strong gender and social class
difference was noted in the ways in which the interviewees described their
emotional responses to driving frustrations. The findings revealed that the
expression of anger in road rage is negatively conceptualised because of the
challenges it poses to the idea of the ‘civilised’ body/self, but also that such
expression is seen as understandable in the context of an urban environment
replete with stress.
Introduction
The phenomenon known as ‘road rage’ has attracted much media attention in recent years.
Road rage is a new term, used to describe a range of aggressive and dangerous driving
behaviours directed at other motorists. The phrase invokes images of uncontrolled temper,
the open display of anger and frustration. Whether it is referred to by this more colloquial term
or more formally as ‘aggressive driving’, such behaviour has been subject to a heightened level
of concern and policy-making since the mid 1990s, when it first began receiving attention in the
news media (Lupton, 2001).
Acts of violence on the roads have been an object of academic study for over thirty years,
mainly from within the discipline of psychology (Brewer, 2000: 49). Most of the relevant
literature uses quantitative methods to investigate the difference between drivers who are
aggressive and those who are not, focusing on psychosocial and individualistic factors
(Lowenstein, 1997). There are very few studies in this area which adopt a sociocultural
perspective or take an indepth or qualitative interpretive approach. Indeed, given the
everyday nature of driving for many people in western societies, and the important and
dominant role played by the motor vehicle in these societies, both as a form of transport and
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as a consumer commodity (Stallabrass, 1996; Graves-Brown, 1997; Lupton, 1998), it is
surprising how little sociological research has been published on driving or car culture. Even
fewer sociological studies have sought to address the question of aggressive driving or road
rage.
In this article, I report on the findings from a qualitative interview-based study exploring
Sydneysiders’ experiences of road rage, focusing here on three major aspects: the driving
experience; the characterisation of road rage and road ragers; and anger and the self. First,
however, I provide an account of how perspectives from the sociology of emotions may
provide some insights for how to conceptualise and theorise road rage as a sociocultural
phenomenon.
The sociology of the emotions and the road rage phenomenon
From a sociological perspective, the emotions are not viewed unproblematically as
embodied sensations which are solely physiological and thus universal across societies and
cultures. Rather, the emotional experience is regarded as being at least partly (and for some
strong constructionist sociologists, fully) a product of socialisation and acculturation. For
Lyon and Barbalet (1994: 4), for example, emotion is described as ‘embodied sociality’, for it
provides a clear link between the body and the social world, while Finkelstein (1980: 112)
sees emotions as the ‘heart of social discourse’. Emotions are integral to our self-conception
and are used to give meaning and provide explanation for our lives (Lupton, 1998). Emotions
locate the individual within the world of social interactions because they are generated
through interactions with others. As Denzin puts it: ‘A person cannot experience an emotion
without the implicit or imagined presence of others’ (1984: 3).
One project for sociologies of emotion has been to explore the ways in which ideas about
the ideal body/self have historically been associated with notions of the emotions. As Elias
(1939/1994) has shown, concepts of emotional regulation have changed dramatically in
western societies since pre-modern times, in concert with the emergence of notions of the
‘civilised’ body/self. The ‘civilised’ body/self, as against the ‘grotesque’ body/self (Bakhtin,
1984) is autonomous, contained, controlled, its borders strictly policed. Free expression of
emotions, particularly those regarded as negative, such as anger or sadness, is undesirable,
because it detracts from the ideals of containment and self-control. Such loss of control has
historically been associated with women, young people, people of other than northern
European ancestry and members of disadvantaged social classes, who have been culturally
positioned as emotionally labile and expressive. In contrast stands the figure of the middle-
aged bourgeois man of northern European ancestry, who is typically portrayed as
emotionally contained, even to the point of stultification
(Stearns and Stearns,
1986;
Gerhards, 1989; de Swaan, 1990; Wouters, 1992; Lupton, 1998).
Contemporary discourses on emotion in western societies suggest that it has the power to
overcome self-control, releasing elements of the ‘grotesque’ body/self that individuals try to
keep contained. There are certain emotions that are considered especially problematic and
needful of tight control. Discourses of anger, in particular, represent this emotion as socially
destructive and chaotic, requiring a high degree of self-management to keep in check
(Lupton, 1998). Anger is often portrayed metaphorically as akin to insanity and as animalistic
in its sheer force and ability to break through the ‘civilised’ veneer (Lakoff, 1987).
In its focus on the public expression of anger, frustration and rage, the road rage
phenomenon raises interesting questions about contemporary ideas in Australian society
concerning these emotions. Popular representations of road rage, for example, demonstrate
intriguing perspectives on the ways in which anger, frustration and rage are viewed. A study
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I conducted of accounts of road rage published in the Sydney press between 1995 and 2000
(Lupton, 2001) found that people who engaged in ‘road rage’ were described in highly
negative terms as almost subhuman and dangerous to others in their inability to control their
anger or divert it non-aggressively. They were characterised using such words and terms as
‘exploding with anger’, ‘monsters’, ‘frenzied’, ‘in a blind rage’, ‘evil’, ‘uncivilised’ and ‘bad to
the bone’. Importantly, however, many reports also emphasised that all drivers were incipient
road ragers. While young men were portrayed in some newspaper accounts as the most
likely perpetrators of road rage, it was suggested that any driver could potentially lose
control. Road rage was depicted as a response to the stresses of modern urban living and
competing pressures of home and work, as well as to the more immediate factors of driving,
such as road congestion. While, therefore, loss of control of one’s emotions was by no
means sanctioned in press accounts, it was often justified by social structural factors.
The questions remain of how motorists in contemporary western societies such as Australia
conceptualise and experience road rage/aggressive driving, what meanings they give it and
how they have responded to the often sensationalist news media publicity around road rage.
To investigate these issues further, a study was conducted using the qualitative research
technique of indepth interviewing to examine the conceptualisations and experiences of road
rage on the part of drivers living in Sydney.
The study
The study did not set out to investigate the frequency of experiences
(as victim or
perpetrator) of aggressive driving behaviours in a defined population. The aim was rather to
provide detailed insights into the ways in which the concept and meanings of road rage
have been incorporated into ideas and experiences of driving. Interviewees were
encouraged to tell narratives about their driving experiences which allowed for the
exploration of how they related to their cars and viewed themselves as drivers and in relation
to other drivers. They were asked, for example, to describe what they liked and disliked
about driving, how they characterised a good and bad driver, whether they considered
themselves a good driver, and to recount stories of bad driving experiences. As the interview
progressed, the focus was narrowed to the topic of aggressive driving and road rage, and
interviewees were invited to recount their experiences of feeling angry or aggressive while
driving and of road rage (if any).
An important feature of the study was the focus given to comparing responses to and
experiences of road rage by members of different social groups, with a particular emphasis
on age, gender and socioeconomic status (SES). The participants were recruited using the
following procedure, designed to achieve a degree of randomisation in the selection of
participants but also allowing for some stratification by SES, gender and age. Using the
latest edition of Sydney; A Social Atlas (Australian Bureau of Statistics, 1998), those Sydney
suburbs of extreme high SES disadvantage and high SES advantage (based on such
indicators as average income, education level, car ownership, home ownership and
unemployment rates) were identified. From these, eight suburbs
(four of high SES
advantage and four of high SES disadvantage) were randomly selected. Research
assistants travelled to these suburbs and recruited participants by door-knocking, with the
goal of obtaining ten interviewees from each suburb. Interviews took place in participants'
own homes, at their convenience. All interviewees were regular drivers (for the purpose of
this study, defined as driving at least once a fortnight).
A total of
77 interviewees participated in the study:
40 from the socioeconomically
disadvantaged suburbs and 37 from the advantaged suburbs (40 interviews were completed
there but three were found to be unusable because of tape malfunction). Somewhat more men
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(42) than women (35) were interviewed. The age range of the interviewees was from 18 to 87,
with 32 aged under 40 and 45 aged over 40. The disadvantaged group was less educated than
the advantaged group: only 10 of the former had any university education compared with 21 of
the latter, and 19 of the disadvantaged group had not completed the final year of high school
compared with only four of the advantaged group. There were also more people in the
disadvantaged group who described themselves as having an ethnic background that was not
Anglo-Celtic: 22 as compared with only five of the advantaged group. These differences in
demographic characteristics are not unexpected, given that the general population in the
disadvantaged suburbs has less education and is more ethnically diverse than those living in
the advantaged suburbs (Australian Bureau of Statistics, 1998).
All interviews were audiotaped and transcribed for analysis. The analysis involved reading and
re-reading the transcripts with the following research questions in mind:
How is road rage conceptualised and represented among the general public?
How have people incorporated the concept of road rage into their experiences as drivers
interacting with other road users?
To what extent is road rage considered an appropriate response to road conditions or other
motorists’ driving?
What implications does the road rage phenomenon have for understanding how we think
about the emotional expression and control of anger, frustration and aggression?
What is the relationship between gender, age and socioeconomic status and aggressive
driving?
In considering these questions, attention was paid to key words and phrases used to describe
phenomena and to recurring themes and discourses across the interview transcripts.
Findings
The driving experience
Most interviewees said that they enjoyed driving. The dominant explanations for their
enjoyment were those of convenience, independence and freedom. A car was portrayed as
allowing people to move around freely and to do so whenever they wanted. This representation
of driving was most evocatively recounted by a 19-year-old male university student (Greek
ethnicity, from a disadvantaged suburb). This man, at the time of interview, had just bought
the car of his dreams. He said that he loved driving because:
Driving first of all is like a sense of freedom. I mean, you’re in your house all day
long, trapped, whatever. You know that you’ve got your car in the driveway, it’s
yours, you’ve got the keys to it, you own it. So I mean, as soon as you jump in it
you know it’s there. I love driving because I can feel the car. You know, I can
control it, I can go wherever I want, whenever I want. I can do whatever speeds I
want. I can break the law if I want, you know. I just, I really enjoy driving, yeah.
‘Specially when you’ve got a decent car.
The emphasis on the pleasure of control of a motor vehicle, the opportunity it allows for
personal expression and autonomy, is particularly strong in this account. Several others
(typically men with expensive, powerful cars), talked about the opportunity to enjoy the
technical aspects of driving and the capabilities of their vehicles, while yet others (both men
and women) referred to driving as a time in which they could relax, wind down and enjoy
some solitude or time away from the rest of the world. According to a 21-year-old male car
detailer and professional driver (Maltese, advantaged suburb), for example: ‘It’s a release
sometimes. Just to be able to get onto the road and put some music on and just chill out and
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be in between doing things in your life. It just gives you a bit of time to prepare your thinking
or your thoughts for what’s about to happen next.’
The worst aspects of driving, according to the interviewees, related mostly to the travails and
frustrations involved with moving around the city on crowded roads. Many people referred to
peak hour in Sydney as a difficult and frustrating time for driving, which they would rather
avoid if possible. In contrast, interviewees talked about the pleasures of driving on the open
road, taking trips in the countryside and enjoying the scenery and the experience of driving
for its own sake. Here, the major disjunction between the discourses of freedom and
convenience and those of stress and hardship in talking about driving were evident. While
motorists appreciated and valued their cars for the freedom they offered, in reality the
experience of driving in the city was constraining, frustrating and often far from convenient if
stuck in peak hour traffic or a traffic jam. It is interesting, however, that very few people
mentioned the dangerous aspects of driving (that is, the risks of having a serious accident
and being injured or killed) as a negative feature, even though several people had
experienced major accidents and most had experienced near accidents that could have
been serious.
Most interviewees identified the qualities of a good driver as the following: cautious, polite
and considerate of other drivers, sensible, patient, obeys the road rules, knows how to
handle their car and observant of others’ driving and road conditions. Bad drivers were
described as: taking risks, not being considerate of others, driving fast, tailgating, behaving
aggressively, not adhering to the road rules and being impatient. These characterisations
were universal among the interviewee group, regardless of gender, ethnicity or SES. Most
people described themselves as good, or at least ‘fairly good’ or ‘average’ drivers. They
often made reference to their caution, propensity to obey the road rules and their courtesy to
others when describing themselves as a good driver. As these responses suggest, good
driving was seen to involve not only skill, patience and caution, but also courtesy to others,
an awareness that one is sharing the road with others.
Notions of the driving experience set the scene for how road rage may be conceptualised
and experienced. Beliefs that driving is, or should be pleasurable, and that this pleasure is
derived from feelings of freedom and mobility, influence how drivers might conceptualise and
respond to other road users, particularly those they perceive as limiting their freedom and
mobility in some way. This emphasis on freedom and autonomy is underlined by ideas about
the negative aspects of driving, which focus not on the risks of accidents and injury or death,
but rather on frustrations caused by the impediment of free movement of one’s car. Notions
of the ‘good’ and ‘bad’ driver emphasise the expectations that drivers have of other drivers to
be courteous as well as cautious, patient as well as law-abiding. It is when such
expectations and assumptions are violated, one might suggest, that the space for frustration
and anger - and potentially for behaviours associated with road rage - may open up.
Characterising road rage and road ragers
The interviewees were asked how they would define road rage and what they thought of those
who engaged in it. Most people remembered first hearing the term in the mid 1990s in the
news media, often in relation to a violent incident occurring in the United States. Road rage
was uniformly described in the interviewees’ accounts as involving aggressive acts and loss of
temper. Some people acknowledged that such actions as shouting at other motorists and
beeping their horn aggressively were often referred to as road rage in such forums as the
media or popular discourse. But many went on to emphasise that these were minor incidents,
and that the term road rage really referred to more aggressive or violent actions such as getting
out of one’s car and approaching the other motorist’s car and harassing or assaulting them. As
a 21-year-old male administrative officer (Chinese, disadvantaged suburb) put it: ‘Beeping your
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horn, I don’t really see that as road rage. But getting out and swearing at a person or
something -- yeah, that’d be road rage.’
As these responses suggest, the term road rage is subject to a broad range of definitions,
and lacks preciseness in lay explanations. What is common to all understandings as they
were articulated by the interviewees was the notion that road rage is the product of
frustration or anger, or both, and is the outward display of these emotions to other road
users.
Road ragers were characterised by nearly all interviewees as individuals who had lost control of
their emotions. A 66-year-old housewife (Anglo-Celtic, disadvantaged suburb) for example,
defined road ragers as: ‘People who virtually lose control of themselves, and that’s when
they lose control of the situation. Who want to attack anyone who frustrates them in any
way.’ For some, the notion of irrationality was incorporated into their definition of road rage.
A 60-year-old male engineering manager (Anglo-Celtic, advantaged suburb) defined road
rage as a situation ‘when people act irrationally to situations to the point where they become
violent about it’.
The belief that aggressive behaviour on the roads was inherent, part of an aggressive
personality type, was also frequently expressed in the interviews. As a 46-year-old male
printer (Anglo-Celtic, disadvantaged suburb) asserted:
I think if it’s your nature to be aggressive, whether at home or whether it’s
drinking alcohol that makes you aggressive, or say it’s just your nature, well,
that’s the way you are. You’re going to get aggressive if something happens to
you while driving. And if that’s your nature, then it’s going to come out. Whether
you’re driving, riding a bicycle or driving up the road.
Several people also referred to road ragers as having a selfish or arrogant attitude. For
example, a 48-year-old male health inspector (Anglo-Celtic, disadvantaged suburb) said:
‘they think it’s their road and no one else’s, so what they want to do, everyone else has to do
too.’ Perjorative terms such as ‘stupid’, ‘crazy’, ‘mentally unstable’, ‘just silly people’ and
‘idiot’ were also commonly used to described road ragers. No-one, even those who admitted
to perpetrating aggression themselves, said that they thought aggressive behaviour was
appropriate on the roads.
The interviewees were asked to comment on whether they thought certain types of people
were more likely to be aggressive drivers. Most people did not think that this was the case.
As a 45-year-old female community support worker (Anglo-Celtic, disadvantaged suburb) put
it:
‘I think we’re all capable of being angry on the road if someone does something really
stupid to us.’ And a 32-year-old female secretary (Anglo-Celtic, disadvantaged suburb), who
described herself as a ‘courteous’ and ‘sensible’ driver, said: ‘People are unpredictable
sometimes aren’t they? Like I say I’m a good driver but one day I could snap too!’ According
to a 54-year-old female dental nurse (Italian, disadvantaged suburb): ‘I think it happens to
everyone. Because I’ve seen housewives with kids in the back who are aggressive. And
sometimes the young ones are really patient, sometimes they’re good, sometimes old men
with hats are aggressive.’
Some interviewees, however, nominated young people - both young men and young women
- as being more likely to take risks and be aggressive in their driving. This was explained
both by their lack of experience in driving, but also the inherent nature of youth. As a 60-
year-old male storeman (Egyptian, disadvantaged suburb) put it:
Younger drivers, like kids of seventeen, eighteen or whatever, they just -- they
got no head to think. They don’t want to think. They just want to show off, I
suppose. They get a good car with them, powerful cars they drive. They didn’t
know how to control themselves, or the car.
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A small number of interviewees sought to distinguish people of a certain ethnicity as being
more prone to aggressive driving. Four Anglo-Australian middle-aged men (equally divided
between the disadvantaged and advantaged suburbs) described people of Asian ethnicity as
both being worse drivers and more aggressive drivers than other ethnicities. Further, an
Anglo-Celtic elderly woman and middle-aged man, both from disadvantaged suburbs,
commented unfavourably on Middle Eastern drivers’ aggression on the roads.
Of the ten people who drew a distinction between men and women, six (including both men
and women and from varied SES backgrounds) argued that men were more likely than
women to be involved in road rage as aggressors. However, another four people (all middle-
aged Anglo-Australian men) put forward their belief that young women were becoming more
aggressive in their driving behaviour. According to a
60-year-old engineering manager
(Anglo-Celtic, advantaged suburb):
I think that young females have become more aggressive in recent times --
noticeably so. I think they probably think they’re more equal! No, definitely young
women are more assertive than they used to be. Young women in traffic would
be polite and hesitant. You know, you go back ten years. Today they don’t,
they’re actually worse than the young males.
None of the female drivers argued that young women were more aggressive than young
men. However, an 18-year-old female university student (Anglo-Celtic, advantaged suburb)
noted that: ‘I know that there’s a general perception that young female drivers have become
more aggressive.’ This interviewee claimed that she herself was not aggressive, although
she admitted to speeding sometimes: ‘[if provoked] I generally raise my hands in disbelief
and sometimes will say something out loud. But that’s about the extent of it. I don’t toot my
horn or anything like that.’ Indeed, none of the women at any stage of the life course
interviewed for the study admitted to engaging in aggressive driving, apart from such actions
as tooting other drivers with her horn to denote displeasure or a warning.
The interviewees were asked whether they thought that road rage was increasing in
incidence. Most thought that it was becoming more of a problem on Sydney’s roads. Various
reasons for this were put forward. One that was commonly used was the notion that in a
large metropolis like Sydney, people were becoming more self-centred and less tolerant and
considerate of others. A 60-year-old male engineering manager (Anglo-Celtic, advantaged
suburb) said, for example: ‘I think the city’s just getting bigger and bigger and I think people’s
general regard for other people is declining. People are becoming more selfish these days
and this is sort of an extreme example of that.’ Others made reference to more cars on the
roads and the road system being unable to handle the volume, and several people referred
to the problems and tensions caused by having to engage regularly with peak-hour traffic.
Another common reason put forward for an increase in road rage drew upon the notion that
people had become more aggressive in their attitude towards other road users because the
pace of life has speeded up. As a
24-year-old female childcare assistant
(Maltese,
disadvantaged suburb) put it:
Everybody, not even just drivers, everybody’s become more impatient I think,
with everything. Everything’s given to you, like handed to you, like convenience.
Microwaves, dishwashers, everything. You don’t have to take the slow lane any
more. You don’t have to do anything slowly or that requires work.
Interviewees also noted that people had become subject to greater stresses in their lives:
‘Well, I believe that people are more stressed than what we used to be, yeah. And that can
affect the way we drive, the way we deal with situations’ (25-year-old female social worker,
East Timorese, disadvantaged suburb). Several interviewees also made specific mentions of
the work environment, and how it was becoming more competitive and stressful. They
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argued that people felt pushed for time in travelling to work, which led, in turn, to them
behaving aggressively and competitively on the roads. As a 32-year-old male company
manager (Anglo-Celtic, advantaged suburb) contended: ‘Most of the driving by most of the
people is to and from work, and I think because work has become a lot more of a stressful
environment, and a lot more competitive, I think that people take their competitiveness from
the office and use that on the roads.
Such rationales for increasing incivility on the roads are supported by underlying discourses
concerning the pressures of modern urban life. In such accounts, city dwellers are
represented as under continual stress in other areas of their lives. This stress is then
transferred to the driving environment, which also itself may exacerbate the situation,
particularly in demanding or frustrating traffic situations such as peak-hour traffic
To summarise, ideas about road rage and those who perpetrate it incorporated several
different notions and discourses. These include the notion that road rage involves the overt
expression of the emotions of anger and frustration as the result of a loss of control over
oneself which is often irrational. Road rage was viewed as the product of an aggressive
personality type, but it was also characterised by some as influenced by age, gender and
ethnicity. As in media accounts
(Lupton,
2001), those who perpetrate road rage were
described in perjorative terms, but it was also commonly acknowledged that almost any
driver could give way to aggression because of the stressful conditions experienced by those
living in crowded cities such as Sydney, in combination with stressors experienced in such
contexts as the workplace.
Anger and the self
Nearly all the interviewees said that they had experienced feelings of anger or aggression
while driving. These emotions were evoked in response to incidents in which people had felt
their freedom of movement to be inappropriately constrained by another driver (for example,
by a driver taking too long to park), where they felt that the other driver was behaving
inconsiderately or rudely (for example, by honking their horn or attempting to merge lanes
when it was not their turn) or their safety was threatened in some way (such as another
driver tailgating them or pulling out in front of them)
Two dominant modes of the experience of such anger were described. The first mode
incorporated the overt expression of anger in some way, including verbally abusing other
drivers, tooting one’s horn aggressively or stopping one’s car and confronting the other
driver. The second mode involved the repression of this anger, keeping it to oneself, perhaps
expressing it through swearing or muttering to oneself but not externally through overt action
involving the other person.
It was in providing these accounts that a strong difference was evident both along gender
and SES lines. Very few women or people of either sex from the advantaged suburbs
described participating in external manifestations of anger. A 38-year-old female nurse
(Anglo-Celtic, advantaged suburb) noted, for example, that when she felt angry: ‘it’d be
usually if I was in a hurry and, you know, someone was, I don’t know, doing something silly
or taking too long to park or you know, that sort of thing. So it’s usually when you’ve got like
a time constraint on you.’ She said that she reacted in the following way: ‘You wait. There’s
nothing you can do. You just wait, but you might sort of be stewing to yourself’. Similarly, a
60-year-old male engineering manager (Anglo-Celtic, advantaged suburb) said that he
responded angrily when ‘somebody does something that’s obviously very selfish to you. I
mean, like somebody that cuts in or pushes in when they had no right to push in. If anything
makes me get angry, that does!’ He added, however, that his anger is not made overt to the
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other driver:
‘Oh sometimes I’ve sworn at people. You know, you don’t swear out the
window, but you swear to yourself sort of thing, like within the confines of the car.
In contrast to these accounts of repressed anger are the vivid accounts from several men
from disadvantaged suburbs of their own manifestations of anger. These men, typically
younger than 40 at the time of the incidents, and from a range of ethnic backgrounds, were
self-confessed ‘road ragers’, even though they simultaneously condemned other drivers for
displays of aggression. They were also much more likely than other interviewees to describe
incidents where they were the victims of road rage. These accounts were typically made with
nonchalance and even an air of bravado. Two examples of these accounts are given below.
A cab, like, nearly took me out off a roundabout coming home from work, so I
caught up to him, pulled in front of him, pulled him over, tapped on his window,
asked him to wind it down. I tried to explain to him what he did, and all he kept
saying was, “Oh, I’m sorry I’m sorry, I’m not from this place”, you know. I said
that wasn’t the point, I said, you know, “We were on a roundabout and you cut
me off. That’s the whole thing. It doesn’t matter if you’re not from here or
whatever.” And he ended up just driving back off again. So yeah, I’m guilty of
road rage. (24-year-old hotel manager, Anglo-Celtic)
Another car, like, they were driving and threw a bottle out on the front of the
road. And it was glass and shattered and I had to swerve just so I wouldn’t get it
on my tyres. And when they did that, I went really close to them and wound my
window down and said, “If yous [sic] are smart” -- you know, I was by myself and
there was four of them -- I said, “If yous are smart, you know, yous funny clowns
pull over and I’ll break all your heads!”. You know? And I grabbed a steering lock
like I was trying to hit their car for nuts and I went really crazy. I was telling them
to pull out and, you know, they were driving along as well. And they were just
going like that, but they wouldn’t pull over. And, you know, I pulled over a couple
of times and then I catch [sic] up to them ‘cos I wanted to them to pull over, I
really wanted them to pull over. I would have just run up and started trying to hit
the driver, and then take his friends on. I probably would have got myself hurt or,
you know, bashed or in trouble, but some people don’t think, you know, of the
consequences and you just want to attack. Because, I mean, it’s stupid what
they did and I mean, why throw the bottle out in front of me, you know? They
know it’s going to piss me off and drive me psycho. (19-year-old university
student, Greek)
As was typical of such accounts, the men in the above narratives explained their aggressive
driving as a result of being initially wronged by another party. Both men read the situation as
being dangerous and caused by another road user’s negligence (in the first account), or
downright aggression (in the second account). Both men therefore felt themselves justified in
their aggressive response, feeling it important to assert themselves rather than simply
accept or tolerate the situation and ‘let it go’. There is a sense in both accounts that the other
motorists needed to be ‘taught a lesson’ for their behaviour, and a confidence in the
‘rightness’ of their own position and behaviour. As the 19-year-old man went on to assert: ‘I
haven’t started road rage. It’s someone that’s done something -- cut me off, something like
that, to have created road rage’.
In contrast to these combative approaches to other motorists, some people talked about
managing their emotional responses in such a way as to avoid antagonising other motorists,
suggesting a fear of being a victim of violence. Middle-aged and older women were
particularly likely to describe this response. One example was a 54-year-old dental nurse
(Anglo-Celtic, disadvantaged suburb), who said:
Oh I think I’m pretty calm, and I always think there’s a reason why people may
do stupid things. You know, maybe something’s happened to them or they’ve
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seen something ahead on the road. You know, I always give them the benefit of
the doubt. And because I always think too, if you get too uptight nowadays they’ll
stop you and, you know, punch your window in and things like that. So I just try
to pretend sometimes I don’t see what they’re doing to me.
Such responses involve a great deal of emotional management. Not only are angry or
frustrated feelings repressed or dealt with by attempts to give others ‘the benefit of the doubt’
in an effort to conform to an accepted notion of appropriate emotional containment, but they
are actively controlled so as to avoid inciting anger or violent action or both on the part of
other motorists. These accounts suggest that for some people, particularly those who feel
vulnerable when driving, the publicity around road rage has enhanced their feelings of
vulnerability.
Discusson
The findings from the interviews revealed a number of important aspects concerning how
aggressive driving behaviours and road rage are conceptualised on the part of drivers. What
is immediately apparent is the extent to which the concept of road rage, from its origin in the
news media in the mid 1990s, has entered the general vernacular and is routinely used to
refer to aggressive driving or violence perpetrated between drivers. It is notable, however,
that while nearly all the interviewees in the study confessed to experiencing feelings of anger
and aggression while driving, very few admitted to actually behaving aggressively while
driving, beyond the common and relatively benign actions of tooting horns or flashing
headlights 1 . This is despite the insistence in some news media that road rage is a common
and increasing phenomenon (Lupton, 2001).
Underlying interviewees’ accounts was a general condemnation of anger that is expressed
aggressively. Road rage and aggressive driving were represented as deviant actions, the
result of uncontrolled emotion. Much of the negative representation of aggressive motorists
or ‘road ragers’ appears to be underpinned by the notion that they have ‘done the wrong
thing’: they have been ill mannered and lacked consideration for other drivers. Drivers are
expected to maintain a rational demeanour and an even temper, to control themselves
despite the manifold frustrations and fits of pique that driving may inspire. Even those (few)
men who admitted to participating in aggressive behaviour without much evidence of shame
were reluctant to overtly condone it as a general behaviour. They represented themselves as
‘justified’ in behaving aggressively because they were reacting against what they perceived
to be others’ ‘wrong’ or ‘inappropriate’ behaviour.
As this suggests, notions of decorum and ‘civilised’ behaviour are integral to ideas about
driving, just as they are to any social interaction (Dannefer, 1977; Lupton, 1999). The term
road rage has proved resonant enough to incite similar usages for other social contexts that
are seen to be particularly trying: the aeroplane (‘air rage’), the supermarket (‘checkout
rage’), waiting in queues (‘queue rage’) or on hold on the telephone (‘phone rage’). All these
contexts demand patience and forbearance, and most involve close proximity to other
people. Road rage, therefore, can be positioned as a specific example of the tensions that
appear to exist where people must wait and expect to receive as well as give courtesy, often
struggling to control negative emotions such as frustration and anger.
In contemporary western societies such as Australia, anger is a problematic emotion
because of the evils - such as aggression, violence, damage to relationships and general
loss of self-control -- it is seen to potentially unleash. Although individuals are encouraged to
display rather than repress their emotions in the interests of good physical and psychological
health (Lupton, 1998), there is much ambivalence about how anger should best be dealt
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with. This is particularly the case for women, who are acculturated not to display anger or
aggression, and for members of the middle-class in general, who, as noted above, are
taught to regulate their emotions so as to conform to the ideal of the ‘civilised’ body/self. The
greater tendency of men of lower social class backgrounds to externalise their anger via
aggressive actions on the road, while others sought to internalise, and thereby control, their
anger demonstrates these sociocultural differences in expressing problematic emotions.
The emergence of road rage as a social problem in the 1990s also gives some insights into
how Australians conceptualise everyday life in major cities. Like press accounts of road
rage, interviewees’ accounts portrayed modern urban life as replete with stress, alienation
and pressures, such that ‘ordinary’ individuals may buckle under and lose control of their
anger. The Sydney road system, particularly in peak hour, was represented as a site of
frustration, constraint and impatience, fraught with tension that must be dealt with by drivers,
and a place where other frustrations might be played out via one’s vehicle. It was
acknowledged by the interviewees that in the context of a stressful urban environment, in
which individuals have to cope with many pressures, any driver has the potential to give way
to anger and aggression while driving.
Thus, unlike many of the moral panics portrayed in the news media, the road rage
phenomenon features villains who are not necessarily portrayed as the deviant Other, but
rather as the potentially deviant Self, the Self who may be goaded into incivility because of
an overload of stress and frustration. The interviewees recognised their own struggles with
managing anger and aggression while driving as those universal to other drivers sharing the
road. They saw themselves as operating within a context in which anger was more likely to
be generated, because of the stressful conditions, thus requiring a high level of control, in
order that the ‘civilised’ Self might be preserved. Thus their acknowledgment, on the one
hand, that anyone could succumb to road rage and their condemning of such behaviour, on
the other.
It may be concluded, therefore, that the road rage phenomenon has enjoyed so great a
resonance in Australia because of a number of intertwining aspects. These include: its
deviant nature as an act of aggression or violence in a society in which hegemonic
understandings of social conduct privilege self-control and condemns aggression and
violence: its relationship to anger, one of the most problematic emotions in contemporary
society; its link to the travails and stresses of modern urban living, features of life which
many people find worrying and debilitating and see as provoking problematic emotions; its
association with an act - driving - which many people find essential to the conduct of
everyday life, which is profoundly social and is also profoundly related to notions of
subjectivity; and its relationship to that dominant cultural icon of the West, the motor vehicle.
Acknowledgment
This research was funded by an Australian Research Council Large Grant awarded to the
author.
Notes
1. Market research has similarly failed to find road rage to be a major problem for Australian
drivers: see, for example, Roy Morgan Research Centre (1998).
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Stearns, C. and Stearns, P. (1986) Anger: The Struggle for Emotional Control in America’s
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AGGRESSION AND/OR VIOLENCE
ASSOCIATED WITH MOTOR VEHICLE USE
S. Sanders
Victorian Community Council Against Violence
SOURCE: Sanders, S. (1999). Aggression
and/or Violence Associated with Motor Vehicle
Use. Melbourne, Vic.: Victorian Community
Council Against Violence.
This report is the response to a request from both the Attomey-General and
the Minister for Police that the Victorian Community Council Against Violence
(VCCAV) inquire into and report on issues relating to assault associated with
motor vehicle use, or what is commonly known as “road rage”. The VCCAV
was initially concerned about using the word “road rage” in this report as the
term seems to be applied to extreme and mild behaviour alike, therefore
blurring the distinction between serious criminal activity and less serious forms
of aggression. There is also a concern that the popular concept of “road rage”
provides an excuse for aggressive and/or violent behaviour. However the
Council decided to use the term “road rage” in this report as it is part of
everyday parlance, partly due to the extensive media reporting of the issue.
There appears to be increasing community concern about aggressive and/or
violent behaviour associated with motor vehicle use. Considerable media
attention has been directed to “road rage”, with special emphasis being given
to particularly serious incidents. An abundance of anecdotal information exists
about aggression and/or violence associated with motor vehicle use on
Victorian roads. However, there is limited research and statistics on the nature
of the problem or the extent to which it occurs. This research seeks to qualify
and quantify the concept of “road rage”. The report details the findings of a
survey of over
800 Victorian drivers about aggression and/or violence
associated with motor vehicle use. The survey measures the incidence of
“road rage” as well as people's perceptions of the issue. This survey is the first
measure of “road rage” in Victoria and it is therefore not possible at this stage
to ascertain whether the actual incidence of “road rage”, in any of its forms, is
increasing or decreasing. However the majority of Victorian drivers believe
that “road rage” has increased, and aggression and/or violence on Victorian
roads is clearly a concern for many drivers. The survey divided “road rage”
into two types: mild “road rage”, which includes behaviours such as gesturing
and tailgating, and severe “road rage”, which includes assault. The survey
found that almost three-quarters of Victorian drivers recall being the victim of
mild “road rage”. This high level of mild “road rage” is consistent with a theme
that arose from consultations that there seems to be a level of acceptance of
certain aggressive behaviours on the road. Although mild
“road rage”
behaviours rarely result in physical injury, they are often intimidatory and there
is potential for a situation to escalate to a more serious incident. There is also
an unacceptably high level of severe “road rage” on Victorian roads. Just over
a third of Victorian drivers (35%) have been a victim of severe “road rage”.
Males are over represented as both perpetrators and victims of severe “road
rage”. Aspects of our culture contribute to attitudes and practices that
indirectly promote, legitimise and sanction the use of aggression and/or
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violence. The VCCAV believes that the attitudes that underpin the use of
aggression and/or violence as a means of resolving conflict on the road or as
a means of venting frustration must be challenged. Public awareness of the
dangers associated with the issue of
“road rage” should be raised, and
appropriate driving attitudes and behaviour need to be encouraged.
Introduction
Background and role of the Victorian Community Council Against Violence (VCCAV)
The Victorian Community Council Against Violence
(VCCAV) was established by the
Victorian Government in 1989 after the Hoddle and Queen Street killings had heightened
community concern about violence. Council members are appointed by the Attorney
General and the Minister for Police and Emergency Services for their expertise and standing
in the community. Members of the Council represent a diverse range of opinions and have
substantial knowledge and experience relating to issues of violence. The Council is chaired
by Mr Evan Walker and is supported by research and administrative staff.
The role of the VCCAV is to inform and be informed about the concerns which the
community has about violence. The Council recognises there is community concern about
the level of violence within our society and a need for a broad based body to provide links
between the community and Government on such issues. The Council’s long term goal is
the prevention and elimination of violence within our community and it engages in a wide
range of activities and works with a large number of individuals, community groups and
Government departments in an effort to achieve this goal.
The VCCAV responds to and investigates specific issues through terms of reference from
the Government. It also conducts its own independent research on violence related issues
and makes recommendations about policies and programs which will reduce levels of
violence.
Background to the inquiry into aggression and/or violence associated with motor
vehicle use
The Attorney General and the Minister for Police requested that the VCCAV inquire into and
report on issues relating to assault associated with motor vehicle use, or what is more
commonly referred to as “road rage”. There appears to be increasing community concern
about aggressive and/or violent behaviour associated with motor vehicle use. Recent
incidents, particularly those of a violent nature, have been highlighted in the media and there
is concern that “road rage” is increasingly posing a threat to public and individual safety.
When examining the issue of “road rage”, two salient points emerge. Firstly, it is an
extremely ill defined concept. The phrase “road rage” is a very loose term which seems to be
applied to minor and extreme behaviours alike.
Secondly, aggression and/or violence associated with motor vehicle use is very difficult to
measure. Although the topic of “road rage” seems to be of concern to the public, there are
no official statistics that adequately capture the incidence of or trends in aggression and/or
violence associated with motor vehicle use. Opinion about the prevalence of “road rage”
varies from VicRoads which believe that it is a comparatively small problem and not a
significant road safety issue, to an assessment by a major insurance company that “road
rage” is a significant and growing cause of motor vehicle accidents and injury.
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There are a number of theories as to why “road rage” exists. One theory is that “road rage” is
a manifestation of a general increase in stress caused by increasing economic and social
uncertainty and insecurity. Another theory is that
“road rage” is caused, or at least
exacerbated by, increased traffic congestion. It is also argued that some people perceive a
degree of anonymity in their cars and behave in way that they would not normally outside
their cars. Another theory is that society as a whole is becoming more violent. and people’s
behaviour behind the wheel is no exception.
There are also a number of different views as to the typical profile of a road rager
. One
view is that “road rage” sees normal everyday people transformed into uncontrollable, violent
criminals. A number of newspaper articles published in the past year in Victoria have argued
that this is the case. Another view is that people who become violent on the roads because
of a driving incident are a very small percentage of the population, and are generally also
violent in other areas of their life.
Victoria’s crime rate is lower than the national average (Australian Bureau of Statistics,
Recorded crime 1996. Catalogue No 5510.0) . However Victorians have been found to
measure a relatively high fear of crime compared with other States (Safety Satisfaction
Survey
1996. Government Service Provision
1997, pg
668). There appears to be a
perception that “road rage” is a problem in Victoria. This report aims to assess whether there
is a discrepancy between the actual incidence of “road rage” and people’s perceptions of the
level of
“road rage” on Victorian roads. The report also aims to develop a better
understanding of aggression and/or violence associated with motor vehicle use, and develop
recommendations which will address community concern about the issue and reduce the
number of “road rage” incidents.
Methodology
The methodology of this project includes:
a review of Australian and international literature about aggression and/or violence
associated with motor vehicle use;
consultation with key stakeholders;
establishment and analysis of a media register containing newspaper articles relating
to aggression and/or violence associated with motor vehicle use for 1997; and
a random telephone survey of 801 people about the issue of aggression and/or violence
associated with motor vehicle use on Victorian roads.
Format
The report is divided into eight chapters. The contents of each chapter are as follows:
Chapter 1 is an introduction to the report.
Chapter 2 identifies and reviews current research on the topic of “road rage”, in Australia
and overseas.
Chapter 3 discusses measurement issues associated with aggression and/or violence
associated with motor vehicle use.
Chapter
4 contains details of consultations held with key stakeholders to discuss
aggression and/or violence associated with motor vehicle use.
Chapter 5 contains details and analysis of a register of newspaper articles for 1997.
hapter
6 contains details of the main findings of a random telephone survey on
aggression and/or violence associated with motor vehicle use.
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Chapter 7 contains details of further analysis of the random telephone survey on
aggression and/or violence associated with motor vehicle use.
Chapter 8 provides an overview of the report’s findings and makes recommendations
regarding the options for addressing the issue of aggression and/or violence associated
with motor vehicle use.
Definitions
Before attempting to assess whether “road rage” is a problem, it is important to firstly define
the terms. “road rage” is defined in a number of different ways in various reports and writings
about the subject. Some examples include:
a term coined by the media to describe a range of anti-social behaviours and/
or acts of aggression which occur on the road (Elliott & Shanahan, An
Examination of the Nature and Extent of “Road Rage” p.8)
driving related aggression and violence between strangers (Crime Research
Centre, Road rage: Driving related violence in Western Australia , p.8)
all incidents in which an angry or impatient motorist or passenger intentionally
injures or kills another motorist, passenger, or pedestrian, or attempts to
injure or kill another motorist, passenger or pedestrian in response to a traffic
dispute, altercation or grievance (Mizell, Louis, Aggressive Driving, p.l)
This report defines “road rage” as:
aggression and/or violence associated with motor vehicle use.
Aggression and/or violence includes psychological harm as well as physical harm. Motor
vehicles include cars, trucks, vans, buses and motorcycles. Motor vehicle use includes
parking.
For the purposes of this study the VCCAV is interested in incidents between people who do
not know each other thus avoiding spill overs of domestic disputes onto the road.
Current research
Australian research
“Road rage”: Driving related violence in Western Australia
In 1997 the Crime Research Centre (University of Western Australia) produced a report,
Road Rage: Driving Related Violence in Western Australia which was commissioned by The
Royal Automobile Club of Western Australia.
The report analysed Western Australian police data to identify the prevalence of “road rage”
incidents. Over 7,000 offence reports from 1991 to 1995 were examined which related to
assaults by strangers in streets or car parks. The narrative for each offence was scanned for
any evidence of a “road rage” incident. On average about one in ten of the scanned
narratives produced evidence of a “road rage” incident (797 incidents). The police data also
provided a profile of victims, offenders and circumstances of the incident.
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The report contained a number of key findings which included the following:
“road rage” is not a particularly new phenomenon:
it can be explained by the same processes that explain other forms of violence, such as:
the perpetrator’s perception of injustice; acceptability of violence to the perpetrator; belief
system/view of the world as aggressive and competitive:
in addition to these ‘normal’ processes, a proportion of violent incidents on the road are
facilitated by certain features of urban road systems, driving behaviour and traffic
pressures. These may be amenable to preventative strategies;
many in the ‘at risk’ group of offending are concerned with the presentation of their
masculinity. For this group, driving becomes another arena of competition, struggle and
apparent hierarchies of power. The road then becomes a particularly suitable ‘screen
on which masculine power games are projected and played out;
driving brings with it various implicit and explicit formal and informal rules about how to
behave (drive). The same set of rules are not always shared by everyone and
perpetrators are often responding to what they see as an insult or a violation of ‘rules’
that the other driver evidently does not share. Staying within their own narrow frames of
reference, perpetrators choose to escalate the difference into an occasion to
demonstrate power;
young men who accept violence as a problem solving technique, and who have
previously used violence. are much more likely to be perpetrators;
the media has a tendency to see “road rage” as an ‘everyman’ phenomenon. This
emphasis detracts from seeing this phenomenon correctly, and from the necessary
confrontation of the belief systems that underpin aggression and violence. This media
focus may serve to trivialise a serious form of violence;
driver related violence and aggression in Western Australia is triggered by a range of
behaviours. particularly cutting in, tailgating, holding up traffic (particularly when turning
right), road crashes, sudden lane changes and competition for parking space.
Responding to the behaviour of other drivers, through hand gestures or verbally, can
also spark retaliatory violence:
female drivers are under represented as victims of road violence in comparison with both
population figures and with other forms of stranger violence. However, women seem
especially vulnerable to abuse for being cautious and safety conscious, in short, for
obeying traffic laws. Men are more likely to follow ‘rules’ which privilege speed and
mobility and interpret the cautious behaviour of others as impeding their progress;
driving related violence has been linked to commuter stress in some of the literature and
occurs most often in city areas, but a sizeable proportion also takes place on weekends
in the car parks of suburban shopping malls. Competition over parking spaces and minor
crashes can result in assaults and verbal abuse; and
most victims and offenders of violent road incidents were male and non-Aboriginal. The
most likely age of victims was between 18-19 years, with males of this age being four
times more likely to be a victim than females.
An examination of the nature and extent of “road rage”
In December 1997 Vicroads contracted Elliot and Shanahan Research to produce the report,
An Examination of the Nature and Extent of “road rage”. This report had three main aims:
to summarise what is known about “road rage”;
to indicate what is being done to deal with “road rage” elsewhere in Australia and
overseas; and
to recommend options for a comprehensive package of initiatives designed to prevent
identifiable causes of “road rage”.
The report contained findings from data extracted manually by police from the Victorian
Police Law Enforcement Assistance Program (LEAP) database. Because of time constraints,
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only assault involving a car was reviewed. Incidents of assault that occurred in or around a
private motor car were obtained for the years 1993 (10 months). 1994, 1995, 1996, and
1997 (2.5 months).
This process identified a total of 71 incidents resulting in 79 offences that met the selection
criteria. This compares to the WA police statistics which show that in 1995 alone there were
198 violent road incidents reported to police.
The report concluded that:
“road rage” represents criminal behaviour and has little. if any, overlap with driving
behaviour. It is therefore primarily an issue for police rather than road safety authorities;
“road rage” is not a significant contributor to road crashes:
“road rage” is a rare event;
“road rage” is not increasing in frequency; and
“road rage” has been around for a long time.
The report recommended that road safety authorities in general should not give any attention
to the issue of
“road rage” and rather should focus on high priority issues and foster
discussion of substantive road safety issues. The report concludes that, while work could be
undertaken to more validly and reliably estimate the incidence of “road rage” events in
Victoria, such as the work carried out in Western Australia, it is of relatively low priority in the
light of competing needs.
Overseas research
The issue of violent behaviour arising out of traffic incidents is a topic that has received a
considerable amount of attention in other countries. Various road safety bodies, independent
research organisations and interested individuals have published a number of studies, many
of which are available on the internet. Major findings in America, Britain and New Zealand
are as follows:
USA
In
1996, Louis Mizell produced a report called
‘Aggressive Driving’ for the American
Automobile Association Foundation for Traffic Safety. This report was commissioned as a
result of the widespread media attention given to results of a Gallup poll on motorists
principal highway safety concerns. In this poll, 40 percent of motorists identified aggressive
drivers as their number one concern. As part of the study, a database of newspaper and
police reports on all kinds of crimes was constructed. The study examined reports of violent
traffic incidents that occurred between 1990 and 1996 and concluded that “road rage” has
increased nearly seven percent per year over this period. The study also found that events
precipitating incidents were usually trivial and that the majority of violent aggressive drivers
were males. Females were identified as aggressors in only four percent of the 10,037
incidents reviewed. The report contained advice for motorists encouraging them to keep their
cool in traffic and to be a courteous driver.
Britain
In 1995, Mathew Joint produced a report called “road rage” for the Automobile Association
(AA) Group Public Policy Road Safety Unit. The report contained findings of a survey
commissioned by AA of 526 motorists which explored issues of “road rage”. The study,
carried out in January 1995, found that almost 90 percent of motorists had experienced
“road rage” incidents during the last twelve months. Sixty percent of people admitted to
losing their tempers behind the wheel. The study found that aggressive tailgating (62%) was
the most common form of “road rage” followed by headlight flashing (59%), obscene
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gestures (48%), deliberately obstructing other vehicles (21%), and verbal abuse (16%). One
percent of drivers claimed to have been physically assaulted by other motorists. Only six
percent of drivers admitted to aggressive tailgating, despite the fact that 62% felt victimised
by the practice.
Matthew Joint co-authored a second report called ‘Driver Aggression’ for the same unit, in
November 1996, which explored the psychological mechanisms of aggression and rage.
New Zealand
In March 1997 New Zealand Police produced a report ‘Road Rage’ - An Exploratory Study
which examined 16 cases of road aggression. In all cases. the origin of the incident was an
instance of poor, careless or risky driving. Perpetrators of aggressive behaviour were likely
to be male, with the victims also likely to be male. The study found that drivers who vent
their frustration in acts of aggression are likely to demonstrate that same lack of personal
restraint in other areas of their life, with
73 percent of the known perpetrators having
previous criminal convictions. This finding rejects the notion that frustration associated with
driving transforms otherwise level headed people into violent “road ragers”.
Measurement issues
Introduction
This chapter looks at the available data relating to aggression and/or violence associated
with motor vehicle use in Victoria. Reliable data relating to aggression and/or violence
associated with motor vehicle use is essential to provide informed and objective advice to
Government and the community. Without reliable information it is impossible to assess the
extent of. and trends in, aggression and/or violence associated with motor vehicle use.
Presently there is no effective measure of the behaviours that fall under the term “road rage”.
Public opinion about the issue is largely based on anecdotal information, speculation and
media reports.
The Crime Research Centre in the report Road Rage - Driving Related Violence in Western
Australia states:
Media speculation [about “road rage”] has taken place in a knowledge vacuum
and there has been no reliable base line of data from which to generalise
about prevalence and seriousness. (p.6)
Police sources
The collection and publication of statistics relating to violence and crime in Victoria is mainly
carried out by Victoria Police. Victorian Police statistics are contained on the Law
Enforcement Assistance Program (LEAP) database. This is a mainframe computer based
crime information system which provides police with information about reported crime and
the people involved. The ability to conduct searches of the LEAP data is dependent on the
accuracy in which data is collected and processed. When reporting an offence, the police
member fills in a LEAP form which contains details about the incident. These forms have a
number of fields. Capital letters denote fields which are mandatory, and lower case letters
denote fields which are optional. The field on the LEAP form which contains details about
the location of an incident is in lower case letters and is therefore an optional field. Police
sources estimate that this field is filled in approximately 50 percent of the time.
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An interrogation of the LEAP database to identify the prevalence of “road rage” incidents
requires the cross tabulation of two fields. The first variable that must be searched is the
charge code (i.e., type of offence) which must be cross-referenced with the location field.
Given that location is only filled half of the time it is reasonable to estimate that results of
such an interrogation would be underestimated by 50 percent.
There is nothing called “road rage” within the range of charges available to police.
“Road
rage” type offences can end up in a variety of charges. An examination of police briefs and
newspaper reports relating to incidents of “road rage” in 1997 revealed the following range of
charges:
1. Criminal charges:
-
intentionally causing injury;
-
recklessly causing injury;
-
unlawful assault
-
assault with a weapon;
-
indecent language;
-
making a threat to kill;
-
possession of an unlicensed weapon;
-
criminal damage;
-
wilful damage;
-
behaving in an offensive manner in a public place;
-
assault by kicking; and
-
conduct endangering life.
2. Traffic offences:
-
driving in a manner dangerous;
-
failing to stop after an accident:
-
driving while disqualified; and
-
following too close.
An interrogation of the LEAP database that looked only at assault and/or damage would
miss a substantial section of relevant information.
Police sources are also limited in their usefulness as a measure of aggression and/or
violence associated with motor vehicle use because incidents are often not reported. Police
statistics can at best only represent incidents which are reported to and recorded by police.
The 1996 Victorian Crime Victimisation Survey;
(Department of Justice,
1996 Crime
Victimisation Survey Findings, Criminal Justice Statistics and Research Unit, 1998) found
that 78 percent of victims of assault in a private motor car where the victim did not know the
offender did not report the crime to the police. The VCCAV “road rage” survey (see Chapter
6) also found that 91 percent of serious “road rage” victims did not report the offence to the
police.
In summary, police statistics are of limited value in assessing the incidence of “road rage”
type behaviours in Victoria for the following reasons:
location is not a mandatory field on the LEAP form which could result in any interrogation
of the LEAP data using the location field to be at least 50 percent underestimated;
an interrogation of the LEAP database for assaults and/or damage would miss a
significant proportion of incidents of violence on the roads due the variety of charges that
can result from this type of incident, and
the majority of “road rage” incidents are not reported to the police.
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Victim surveys
Crime victimisation surveys obtain information about individuals’ perceptions of whether they
have been victims of an offence. As these offences include those reported to police and
those not reported, crime victimisation surveys provide another measure of crime to consider
with police statistics.
In 1996, the Department of Justice, Victoria, conducted a crime victimisation survey which
asked questions about individuals’ perceptions of whether they had been victims of an
offence. The 1996 Crime Victimisation Survey asked people directly about their experiences
as victims of a crime during the 12 months ending November 1996. The results were
released in January 1998. The survey covered household and personal offences, including
assault. The survey collected information about offences including where the incident
happened, whether the victim knew any of the people involved and whether a weapon was
used. This was further broken down by age and gender.
The survey estimated that in
1996 178,000 people, or five percent of the Victorian
population, said that they were victims of an assault or threat of assault. Of these victims,
131,138 or 77 percent did not know the person who assaulted them. The survey estimates
that there were 33,767 people in Victoria in the twelve months to November 1996 who were
assaulted in a private vehicle by a stranger. A private vehicle was the second most likely
location for an assault to occur where the assault was made by a person(s) not known to the
victim. An examination of the data reveals that 86 percent of the victims of assault in a
motor vehicle by a person(s) not known to the victim were male and 14 percent of the victims
were female. In 23 percent of cases, the offender displayed, used or threatened to use a
weapon. Seventy seven percent of victims did not report the incident to the police.
The most common age for victims of assault. between strangers in a private motor vehicle
was 15
24 years old.
The vast majority of incidents involving a person being assaulted in a motor car did not result
in physical injury (90%), however 93 percent of victims felt emotionally affected by the
incident.
The 1996 Crime Victimisation Survey did not collect information about the circumstances
precipitating the crime. Therefore, it is not possible to determine if the data relating to the
assault outlined above actually relates to motor vehicle use, or some other cause. The data
does however provide a guide to the relative frequency of assault in a motor vehicle by a
person not known to the victim.
Other sources
The media is a source of information about aggression and/or violence associated with
motor vehicle use. Newspaper articles often include details of court cases involving a person
charged with an offence as a result of a “road rage” incident. When reviewing media reports
it is important to consider that media reporting of aggression and/or violence associated with
motor vehicle use does not always cover the complexities of the issue, and rather reports the
most news worthy aspects. However, media reporting contributes to public perceptions and
an analysis of newspaper articles contributes to an understanding of aggression and/or
violence associated with motor vehicle use.
A later chapter of this report contains an analysis of a register of newspaper articles
published in Victoria about “road rage” for 1997.
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Consultations
Introduction
Consultation is an integral part of the work of the VCCAV and is an essential part of the
development of public policy. The VCCAV consulted widely about the issue of aggression
and/or violence associated with motor vehicle use. During initial consultations, it was
acknowledged that there was a certain amount of public hype surrounding the issue of “road
rage”. Concern was expressed that inappropriate research methods or consultations could
contribute to public concerns about the potential for violence.
In order to assess the incidence and public perceptions of aggression and/or violence
associated with motor vehicle use in Victoria. the VCCAV decided to survey a random
sample of Victorian drivers about their experiences of aggression on Victorian roads. The
VCCAV was mindful of the role a telephone survey may have in raising and directing
community concerns about aggression and/or violence on the roads. The survey did not
mention the word “road rage” except towards the end where respondents were asked about
whether they thought the level of “road rage” was more, the same or less than it was 12
months ago. The Wallis Consulting Group was employed to assist in the development of the
questionnaire and to conduct the survey. Eight hundred and one people were interviewed.
Details of this survey are contained in Chapters 6 and 7 of this report.
Key stakeholder consultation
In September 1997, the VCCAV invited a number of key stakeholders to attend a forum to
share ideas and opinions about the topic of aggression and/or violence associated with
motor vehicle use. The following people attended:
Assistant Commissioner George Davis, Traffic & Operations Support, Victoria Police
Chief Inspector Harry Hayes, Victoria Police:
Dr Ken Polk, Department of Criminology, University of Melbourne:
Professor Brian Fildes, Acting Director, Monash University Accident Research Unit
Mr Damien Codognotto, Motorcycle Riders Association;
Mr Harry Barber, Bicycle Victoria;
Mr Mike Regan. Manager - Road User Behaviour, VicRoads
Ms Jane Woolard. Victorian Automobile Chamber of Commerce;
Ms Meagan McPherson, Transport Research Centre.
The following points summarise the discussions at that forum:
There was a level of concern relating to the lack of information available about
aggression and/or violence associated with motor vehicle use. It was acknowledged that
many “road rage” incidents are not reported and what is known and collected by police
can fall into ‘statistical cracks’. A victim survey was suggested as a way of collecting
information about the incidence of aggression and/or violence arising out of a driving
incident.
A number of participants felt that “road rage” was a media-driven issue, and that the
VCCAV should avoid unnecessarily raising community concern or causing unwarranted
fear amongst the community.
It was argued that part of the reason media coverage raises public concern is that it
creates a perception that “road rage” is difficult to avoid.
There was a consensus that existing criminal laws are satisfactory and additional laws
are not necessary.
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The issue of increased vulnerability of unprotected road users was raised. Motor bike
riders and cyclists are more vulnerable to acts of assault on the road than other road
users. Motor vehicles can be used as weapons and a slight swerve can result in a
serious accident. For cyclists and motor bike riders, the seemingly more benign forms of
“road rage”, for example driving too close to another vehicle, can in fact be very
threatening and dangerous.
It was acknowledged that there is a continuum of behaviours that make up “road rage”.
There are at least three levels between shaking the fist and hitting someone.
A number of participants felt that public awareness and education needs to be increased
regarding the issue of “road rage”, but care should be taken to avoid the media hype.
It was felt that opportunities to establish communication between government
departments, interest groups and the public should be provided.
Discussions with insurance companies
Motor vehicle insurance companies have an interest in, and unique exposure to the issue of
aggression and/or violence associated with motor vehicle use. The VCCAV spoke with two
major insurance companies in Victoria regarding the issue of “road rage”.
AAMI
The VCCAV met with Mr Michael Kay, AAMI Executive Chainnan, in August 1997 to discuss
the issue of aggression and/or violence associated with motor vehicle use. Mr Kay stated
that “road rage” is a real problem, with evidence of “road rage” behaviour being found in
insurance claim forms which is largely not reported to the police. He believes that the “road
rage” problem has been underestimated. In a newspaper article in 1997, AAMI was reported
to have said that its statistics indicated more than half its accident claims were the result of
aggressive driving behaviour and frustration, causing vehicle damage valued at $ 1.7 billion.
(Herald Sun, April 12, 1997)
In the 1997 AAMI Crash Index Michael Kay states:
Aggressive driving behaviour is still prevalent and is on the increase
-
particularly among younger people. AAMI continues to recommend more
comprehensive graduated licences and driver training for young drivers as a
first step in preparing them for the responsibilities they face on the roads.
RACV
The VCCAV met with Peter Doupe, Manager of Transport and Safety, RACV in December
1997 and Anne Harris, Senior Research Officer, in January 1998. The RACV’s position on
driver aggression and violence is one of condemnation for the perpetrators of these actions.
The RACV’s approach to the issue is to actively encourage courteous driving behaviour at all
times. The RACV had been asked to make public comment on the issue of “road rage” on
numerous occasions and always uses this opportunity to encourage appropriate and safe
road user behaviours. The issue of aggressive and/or violent behaviour associated with
motor vehicle use has come up in one of their programs called ‘Years Ahead : Road Safety
for Seniors’ which aims to promote safer road user behaviours and encourages older drivers
to take responsibility for their driving futures. The program is conducted as a 60 minute
session delivered to groups of older people. During these sessions there has been an
increasing concern expressed, especially by older women, about “road rage”. The older
people report that they feel threatened and stressed by this behaviour. This level of concern
among older Victorian drivers was increasingly expressed during
‘Years Ahead’
presentations conducted in metropolitan areas in 1997. The issue of aggressive and/or
violent behaviour associated with motor vehicle use was rarely raised in focus groups for
older Victorian drivers conducted in rural areas.
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Magistrates
The VCCAV published an article in the September/October 1997 edition of the Magistrates
Information Bulletin No. 23 detailing the project and inviting magistrates who wished to
provide comments on the issue of aggression and/or violence associated with motor vehicle
use to call the VCCAV. The VCCAV received no response from this article.
In December 1997 the VCCAV met with Mr Bob Kumar, Senior Magistrate for the Western
Region, to discuss his perspective on the issue of aggression and/or violence associated
with motor vehicle use. The following points outline the issues raised in that discussion:
The Broadmeadows Magistrates’ Court sees cases that originate from a minor traffic
indiscretion on a daily basis.
The incidence of “road rage” type behaviours has increased in the last 2 or 3 years,
although aggression and/or violence associated with motor vehicle use has always
existed. In the past it was simply called assault. Now it has a new label: “road rage”.
From the Broadmeadows Magistrates’ Court experience, it is very rare for a woman to be
in court for “road rage” related offences.
There is no age limit for defendants in “road rage” cases: however the nature of the
crime varies according to the age of the defendant. Young men usually are more violent
and are usually charged with, for example, assault whereas older men usually present to
the court with charges relating to lesser crimes such as property damage.
In cases involving aggression and/or violence arising out of a driving incident, the
perceived cause is usually very minor, for example, a driver not indicating when turning.
There is a general reluctance to report many incidents of “road rage”. There is a degree
of acceptance of “road rage” behaviours, and many drivers just accept that ‘this is what
happens’.
Sentencing is often a difficult area in relation to “road rage” cases as often the defendant
has no prior conviction, is gainfully employed, is a family man and shows remorse for his
actions.
New South Wales experience
Introduction
The perceived “road rage” problem in New South Wales has received a great deal of media
attention and in October 1997, in response to a level of community concern, the New South
Wales Government introduced three new offences. The Traffic and Cringes Amendment
(Menacing and Predatory Driving) Act 1997 amended the Crimes Act 1900, the Traffic Act
1909, and the Criminal Procedures Act 1986.
The new offences are as follows:
(1) Menacing Driving - (possible menace) where a person wrongfully and without
lawful excuse drives in a manner which menaced another person. It is not
necessary to prove intent. Maximum penalties for first offence are 18 months
imprisonment and/or a $2200 fine. Subsequent offences incur a maximum penalty
of 18 months imprisonment and/or a $3,300 fine. An example of menacing driving
would be tailgating - where a vehicle is continually driven very close to the vehicle
in front. perhaps accelerating and braking suddenly, and where a reasonable driver
would refrain from the activity because of its potential to frighten.
(2) Menacing Driving -
(intent to menace) where a person drives a motor vehicle in a
manner that menaces another person and the person intended to menace that
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person. Maximum penalties for first offence are 18 months imprisonment and/or a
$3,300 fine. Subsequent offences incur a maximum penalty of two years
imprisonment and/or a $5,500 fine.
(3) Predatory Driving which is akin to stalking with a motor vehicle and is modelled on
provisions relating to intimidation under the Crimes Act. This offence was created to
deal with the most serious incidents of “road rage”. Someone is guilty of this offence
if the driver of a vehicle who, while in pursuit of or travelling near another vehicle:
(a) engages in a course of conduct that causes or threatens an impact of another
vehicle; or (b) intends by that course of conduct to cause a person in the other
vehicle actual bodily harm. Impact is not necessary, nor is there any requirement
for actual physical injury. An example of predatory driving could be swerving at
another car in an attempt to run it off the road. The Act provides for a maximum
penalty of 5 years imprisonment and/or $100,000 fine, regardless of whether the
offence is a first or subsequent offence.
All offences carry with them the disqualification of a person's driver's licence.
The VCCAV had a series of discussions with key agencies in New South Wales to discuss
the issue of “road rage”. and to assess the impact of these new laws.
The STAYSAFE Committee
The Joint Standing Committee on Road Safety (STAYSAFE Committee) was established in
1982 to investigate and report on road safety matters. The New South Wales Premier, the
Hon. Bob Carr MP, proposed that the STAYSAFE Committee should review the nature and
circumstances of the “road rage” phenomenon, and the STAYSAFE Committee received a
formal reference from the Minister for Roads, the Hon. Carl Scully, MP, requesting an inquiry
into aggressive, intimidatory, menacing and abusive driving. The STAYSAFE Committee is
currently completing its work on the issue of aggressive and intimidatory driving, and is
preparing a report for the consideration of Parliament. The Director of the STAYSAFE
Committee advised that two reports are anticipated. The first is a major review of aggressive
driving with a particular focus on interventions that will increase safety on the road. The
second report will be a sourcebook of aggressive driving and will include relevant transcripts
received by the Committee, research reports and other materials relevant to aggressive
driving.
New South Wales Police Service
The following comments are from the New South Wales Police Service responses to
questions with notice, for the inquiry by the STAYSAFE Committee into aggressive,
intimidatory menacing and abusive driving,
3 February 1997. The comments relate to
questions directed at the New South Wales Police Service before the new laws were
introduced:
The New South Wales Police Service does not recognise the term “road rage”, and
interpret such behaviours as examples of improper or antisocial behaviour. Statistics on
such anti social behaviour are not maintained by the police service.
The New South Wales Police Service believes that it seems to be the current practice to
categorise human behaviours into separate areas and then explain those behaviours as
being due to certain external influences. To the lay person this could be seen as an effort
to shift responsibility away from the individual and onto external causes. These efforts to
generalise incidents of anti social behaviour tend to legitimise those behaviours as
though they were an accepted concept. The Police Service does not support this stance
and rejects suggestions that these concepts lessen the responsibility of an individual for
their actions.
The New South Wales Police Service was asked if they supported or rejected the
suggestion of creating a new offence to deal with low level “road rage” behaviours such
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as gesturing flashing headlights, beeping, and verbal abuse. The Police Service
responded that the positive side of new legislation is that it might satisfy community
expectations. However, the Police Service believed that the new offence would largely
duplicate existing legislation, and therefore is unnecessary. If new offences were
created, difficulties may be experienced proving the intent to menace by the alleged
offender.
The New South Wales Police Service believes that the penalties for existing offences are
appropriate in that they punish the offender proportionate to the gravity of the offence,
and they protect society from the offender during the course of rehabilitation. As to the
issue of deterrence, the police service acknowledge that this is a difficult area to assess,
but that the penalties serve as a deterrent in the majority of instances.
Roads and Traffic Authority
In October 1997 the STAYSAFE Committee arranged for the VCCAV to meet a number of
people in relation to the issue of aggression and/or violence associated with motor vehicle
use. Included in this group of people was Mr Chris Ford, Director, Road Safety and Traffic
Management, Roads and Traffic Authority.
In July 1997, the Road Safety and Traffic Management Directorate of the Roads and Traffic
Authority commissioned Reark Research to conduct an analysis of the Sharing the Roads
Hotline which was established to take calls from the general public about complaints or
comments they had about using the roads. The Hotline ran during the two month period of
November and December 1996. The Hotline received calls from people who complained
about a wide range of issues. Participants were asked what their complaint related to:
speed, distance between vehicles, cyclists, aggression, inattention, driving technique, or
other. A total of 29% of people made a complaint relating to aggression/attitude of drivers or
pedestrians. The most frequently mentioned problems in this area related to aggressive
driving (9%) and verbal abuse (7%). The data was collected from people who voluntarily
rang into the Sharing the Road Hotline. The sample therefore was self selected, as opposed
to a random sample. People who did not have any concerns about the roads would be
unlikely to call the Hotline, and this should be kept in mind when assessing the results.
The Roads and Traffic Authority supports the legislative response to what they believe is an
emerging problem and were instrumental in the introduction of the new laws. They believe
there is a trend among a minority of drivers towards an increase in aggressive behaviour on
the roads. They also believe this is an emerging as a major issue in Europe and the United
States of America. The Roads and Traffic Authority believes that the significant fines
attached to the new laws will act as a deterrent.
Mr Ford stated:
“In Sydney.. .while we have an emerging or increasing incidence of reported
concerns about aggressive driving...I don’t think necessarily it’s out of
proportion compared to the more general concert is that people have about
security. I’m talking about home invasions here, motor vehicle theft, etc., ... so
it’s those concerns [that] are generally increasing in society, [and] so are
concerns about the parallel behaviour on the road. Equally we’ve never really
had effective mechanisnis to deal with this from a policing perspective and
there is also a touch of the copy-cat with respect to “road rage”.”
NRMA
The VCCAV met with Stephen Gray, Manager, Road Safety, NRMA Ltd in October 1997 at
Parliament House, Sydney. It appears the Roads and Traffic Authority and the NRMA have
opposing views of the issue of aggression and/or violence associated with motor vehicle
use. The NRMA does not believe that New South Wales required new legislation to deal
with the perceived problem of “road rage”. Mr Gray believes that the vast majority of acts
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that most people call “road rage” are really road frustration and that naming these relatively
low level behaviours “road rage” has an amplifying effect. Mr Gray believes the media has
given a relatively minor problem a ‘huge status’, and that “road rage” is not an especially
new phenomenon - it’s just that there is a new name for it.
The NRMA believes that New South Wales does not need new laws to deal with “road rage”
behaviour. Mr Gray believes that there are already laws to deal with “road rage” and the
creation of new laws will have a detrimental effect. Mr Gray stated:
“...if you have a law, something as specific as this, ... it gives it a life of its own.
It increases this perception in the community that “road rage” is so bad that we
have to have special laws for it and it also gives the idea that ‘road rage’ as so
called is somehow different to normal assault...”
Conclusion
A number of organisations and individuals have a stake in the issue of aggression and/or
violence associated with motor vehicle use, however, there does not seem to be a consistent
assessment of the problem. Opinion varies from some stakeholders who view the problem
as growing alarmingly, to others who do not see aggression and/or violence associated with
motor vehicle use as a unique problem. In most cases, opinion has been formed in the
absence of any formal quantification of the problem. Anecdotal information is useful;
however its value would be significantly enhanced if coupled with hard data.
Newspaper coverage of aggression and/or violence
associated with motor vehicle use
Introduction
The role and effect of the media in influencing people's awareness and fears of aggression
and/or violence associated with motor vehicle use has been discussed in a number of
reports. The Crime Research Centre’s report Road Rage: Driving Related Violence in
Western Australia contends that the media focus on the issue of “road rage”, and in
particular the highlighting of extreme cases, has led to the opinion that aggression and/or
violence associated with motor vehicle use has reached unmanageable proportions. The
authors of the report argue that this media focus serves to...
“amplif(y) and exaggerat(e) the true scale of the problem and convinc(e) the
public that they are faced with an epidemic of new crimes
... heated
disagreements that currently ensue ... after a minor collision at a road junction,
may become labelIed as “road rage” and given undue attention in the
media this will then reinforce the belief that there is an escalating ploblem.”
(p.6)
There is no doubt that stories about “road rage” help sell newspapers. The term “road rage”
is a catchy, fashionable term that has become part of our everyday parlance. Elliot and
Shanahan in their report An Examination of the Nature and Extent of Road Rage argue that
media coverage of “road rage” has turned into media hype in Victoria, and hypothesise that
the media hype is higher in Victoria than other states.
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Newspaper register
The VCCAV compiled a register of newspaper articles relating to “road rage” that were
published during the twelve months of 1997. The two major daily newspapers, the Age and
the Herald Sun, were scanned and a request was made to all the suburban and regional
newspapers to conduct a search of their papers for articles which mentioned “road rage”.
In total the VCCAV collected 169 newspaper articles about “road rage”. This included 75
articles from the Herald Sun, 64 articles from the Age, and 30 articles from a number of
suburban and regional papers.
Of the 169 articles collected from Victorian newspapers, there were 47 general articles which
discussed the issue of “road rage” but contained no details of actual incidents. There were
six letters to the editor about the issue of “road rage”. The remaining 116 articles referred to
77 separate incidents of “road rage”. Of these 77 incidents, nine were outside Victoria and
the remaining 68 incidents occurred on Victorian roads. These 68 incidents form the sample
for analysis in this section.
It is important to note the analysis in this chapter does not necessarily reflect the situation of
aggression and/or violence associated with motor vehicle use on Victorian roads. The
analysis is only of those cases which were reported in Victorian newspapers during 1997.
These 68 incidents are a small percentage of all cases. Therefore caution must be used
when drawing any conclusions about the issue of aggression and/or violence associated
with motor vehicle use based on these cases. It is acknowledged that in some cases the
media reporting of the incidents could have been biased and details are likely to have been
omitted.
Despite the limitations of using these incidents as a representative sample of all “road rage”
cases, newspaper articles are one of the few sources of information about “road rage”
incidents in Victoria. They are useful in establishing patterns in the circumstances
surrounding incidents and in gaining an understanding of the information provided to the
public.
Analysis of incidents
An examination of the separate “road rage” incidents contained in newspaper articles for
1997 reveals the following:
Gender breakdown
There was a total of 84 offenders in the 68 incidents. There were 69 male offenders, nine
female offenders and the gender of the offender was not specified in the remaining six
incidents. There was a total of 73 victims in the 68 incidents. There were 44 male victims,
22 female victims and in seven cases the gender of the victim was not specified. In the
majority of “road rage” cases reported in the newspapers, both the victim and the perpetrator
were male. In fact there were twice as many male victims as female victims, and of the
offenders where the gender was known. 89% were male.
Age breakdown
Male offenders: Twenty one of the 69 male “road rage” offenders reported in the
newspapers had no specified age. Of the remaining 48 offenders, [… 70% were in the
age range 20-40 years]
Female offenders: Four of the nine female offenders in the 68 incidents reported in
Victorian newspapers in 1997 had no specified age and the remaining five female
offenders were 23, 29, 32. 37 and 59 years old.
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Male victims: Half of the male “road rage” victims reported in the newspapers in Victoria
in 1997 had no specified age. The remaining 22 male victims ranged in age from 17 to
82 years old, with eight victims between 15 and 25, four victims between 26 and 35, one
victim between 36 and 45, two victims between 46 and 55 and four victims over 65 years
old.
Female victims: Sixteen of the 22 female “road rage” victims reported in the newspapers
had no specified age. The remaining six female victims were all under 25 years old. Two
female victims were pregnant and in a number of cases the female victim had her
child(ren) in the car.
Use of weapons
Of the 68 “road rage” incidents reported in newspapers in Victoria for 1997. 24 incidents
(35%) involved the use of a weapon. The type of weapons used ranged from knives (six
incidents), using a car as a weapon ie ramming
(six incidents), steering locks
(four
incidents), car jacks
(two incidents) and guns (two incidents). Other weapons included
baseball bats, rocks, spanners and iron bars.
Date of incidents
Of the 68 incidents reported in the newspapers in 1997, the actual dates of the incidents
spanned from 1995 through to 1997. There was a time lag in many cases between the
incident and the court case, which is often when the media report these types of cases. Four
reports did not specify the date of the incident.
Five incidents that were reported in the newspapers occurred during 1995, 24 incidents
occurred in 1996 and 36 incidents occurred in 1997
Time of incidents
Out of 68 incidents, details of time were specified for only 24 incidents. Aggression and/or
violence associated with motor vehicle use, according to newspaper reports, usually occurs
around three peak times. These times are around lunch time, between 5
7 p.m. (peak time),
and late at night.
Cause of incidents
The causes of the incidents varied, and in all cases were relatively minor compared to the
response. Sometimes the aggression and/or violence was provoked by a driver displaying
aggression themselves (i.e., abusing, gesturing, tooting, tailgating). The causes ranged
from:
failing to give way;
jumping a car park queue;
speeding;
tooting;
driving too slowly;
changing lanes;
overtaking;
abusing;
gesturing;
tailgating;
blocking in a car;
small accident (e.g., scraping bumper bar);
braking suddenly; and
looking at other driver while waiting at traffic lights.
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Court details
Over half of the 68 incidents reported in the newspaper involved the police laying charges
and the case being heard in court. Most of the cases were heard in the Magistrates’ Court
and a few of the more serious cases were held in the County Court. One case was appealed
from the Magistrates’ Court to the County Court.
The types of offences that defendants were charged with ranged from minor traffic offences
to more serious criminal offences and included:
intentionally causing injury;
recklessly causing injury;
unlawful assault;
assault with a weapon:
indecent language;
making a threat to kill;
wilful damage;
criminal damage;
driving in a manner dangerous;
failing to stop after an accident;
assault by kicking; and
conduct endangering life.
In most cases the defendant was found guilty. In a number of cases offenders were
sentenced to non custodial sentences, fined and ordered to attend behaviour change
programs.
Incidence of “road rage”, according to newspaper reports
People's perceptions in relation to the incidence of aggression and/or violence associated
with motor vehicle use are influenced by a number of factors, including personal experience
word of mouth and media reporting. For many, the media is a primary source of information
relating to the topic of “road rage” and is the basis from which opinions are formed.
There were at least 169 newspaper articles about the issue of “road rage” in Victorian
newspapers during 1997. This means that on average the Victorian public were exposed to
over three articles per week in newspapers for the twelve months of 1997. The Elliot and
Shanahan report An Examination of the Nature and Extent of Road Rage compiled a
chronology of “road rage” articles that appeared in the two main daily newspapers in
Victoria, the
Age and the Herald Sun for 1995, 1996 and three months of 1997. According to
the report, there was one article in The Age in 1995 and 25 articles in the Age and the
Herald Sun about “road rage” in 1996. In 1997, the VCCAV collected 139 articles about
“road rage” from the Age and the Herald Sun. This represents a 165 percent increase in
number of newspaper articles in the two Melbourne daily newspapers about “road rage” in
one year.
Newspaper coverage of aggression and/or violence associated with motor vehicle use in
Victoria during 1997 included articles about various incidents. general “road rage” articles,
letters to the editor and editorials. On a number of occasions newspapers have run front
page headlines about “road rage” with graphic photos of victims with severe injuries.
Newspaper reports of “road rage” incidents often contain details of violence or aggression
between people on the road. However. they sometimes omit other important details
pertaining to the incident, such as the relationship between the parties involved. The actual
number of newspaper articles referring to aggression and/or violence associated with motor
vehicle use has an impact on the public's perceptions of the problem. However. it is not only
the volume of articles. but the content of the articles which contributes to shaping the public's
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perceptions of the issue. Many articles contain commentary about the growing incidence of
“road rage”. An examination of some these comments follows.
Reports of Magistrates' comments
Newspaper articles describing “road rage” incidents are often reports of court cases which
the newspaper’s court reporter has covered. As such, they often contain comments by
magistrates about the incident in particular, and the issue of “road rage” generally, including
comments relating to its incidence. For example, a Magistrate, after fining a truck driver who
punched and kicked a motorist who honked his horn, was reported to have said:
“This sort of offence is causing real concern within the community and
seems to be becoming more and more common.” (Herald Sun April 2, 1997,
p.13)
Magistrates were also reported to have said:
“Road rage is becoming more prevalent and we are seeing it more often in
the courts.” (Herald Sun April 22, 1997, p.11)
“This type of behaviour seems to be increasing.” (Age June 25, 1997, p.8)
“This type of behaviour is becoming more prevalent in our community ... and
the court has to send a strong message.” (Age October 9, 1997, p.3)
“Short tempered motorists involved in violent, unprovoked attacks on other
drivers would not be tolerated by the courts.. .greatly concerned about road
related attacks, more of which were finding their way into court.” (Herald Sun
July 2, 1997, p.25)
And another article stated:
“Magistrate Harley Harber, who had presided over three “road rage” cases in
as many days….” (Herald Sun May 10, 1997, p.16)
A number of newspaper articles reported magistrates’ and judges’ comments relating to
sentencing difficulties associated with “road rage” cases. A County Court Judge, in response
to a case where two brothers bashed a man who tooted his horn at them, was reported to
have said:
“...the community condemned “road rage” incidents and sentences for these
crimes must display the community’s views. Citizens develop a pairicular
aggression when driving a car if they perceive some incident has occurred on
the road that offends them or otherwise upsets them...in other circumstances
such an event would not upset them but once behind a wheel ofa car, it may
... the community will not tolerate such behaviouir, such lack of control or loss
of temper must be condemned ... courts must act to express denunciation and
deter others from such behaviour.” (Herald Sun May 12, 1996)
A Magistrate, when sentencing a man who dragged an elderly priest from his car and
bashed him because he thought the priest had scraped his bumper bar, was reported to
have said:
“If someone gave your father the pasting you gave this gentleman, you would
expect them to go to jail and then said his previous good record was the only
reason he was not jailing him.”
And another Magistrate was reported to have said:
“Perpetrators in
“road rage” cases were almost impossible to sentence
because they were usually otherwise law abiding people.” (Age June 25,
1997, p.8)
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Reports of police comments
Some newspaper articles also contained comments made by police, either at the scene of
an incident or comments made generally about the issue of aggression and/ or violence
arising out of driving incidents. Police, like magistrates, are viewed by many as an ‘official’
source of information, and it is likely that their comments would have an impact on people’s
perceptions of the incidence of aggression and/or violence arising out of driving incidents.
Some newspaper articles include reports of police officers’ comments that “road rage” is:
“vicious, cowardly and all too common.” (Herald Sun August 30, 1997, p.13)
and that
“road rage is an increasing problem. ..the number of threatening incidents on
the roads has risen diamatically in the past year (Knox News February 25,
1997)
A police officer was also reported to have said:
“Motorists are carrying weapons to protect themselves in case of “road rage”
attacks ... police were worried by a trend among motorists to carry weapons
under or next to their seats in the event they were involved in an altercation
with other drivers.” (Moonee Valley Gazette September 15, 1997, p.3)
And another article reports a police officer saying:
“Road rage is an increasing problem ... the number ofthreatening incidents on
the roads had risen dramatically in the past year...police were receiving more
calls from people with mobile phones reporting incidents between drivers”
(Whitehorse Gazette February 12, 1997)
0ther comments
A variety of ‘experts’ on the topic have been quoted in a number of newspaper reports about
aggression and/or violence arising out of driving incidents. A VicRoads representative was
reported as saying:
“Victorians were more aggressive than drivers in other countries, particularly
the UK.” (Herald Sun December 29, 1997, p.15)
Some articles have been quite sensational. “road rage” has been described in one article as:
“the new social disease of the late 20th century.” (Herald Sun April 8, 1997
p.18)
and in other article it was reported that:
“It was a year of the infamous and tragic on our roads - when suburban
streets became battlefields and motorists of all ages, sex and occupations lost
the plot while sitting behind the wheel of a car.” (Herald Sun December 29,
19/97, p.15)
The media often portray aggression and/or violence associated with motor vehicle use as
something that relatively sane, normal people do. This depicts “road rage” as different from
other forms of public violence between strangers which is normally perpetrated by a small
subsection of society. This idea that anyone is a potential “road rager” increases people's
fears of becoming a victim of aggression and/or violence on the roads. There were a number
of articles that were printed in newspapers in Victoria during 1997 that contained comments
highlighting that
“road rage” is an ‘everyperson’ phenomenon. For example. one article
contained commentary from a representative of the RACV who was reported as saying:
“It almost seems we’ve got a bit of a Dr Jekyll and Mr Hyde situation.. .usually
law abiding people are doing those more aggressive acts on the road and it
makes the driving task more unpleasant.” (
Herald Sun December 29, 1997,
p.15)
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In another article, a psychologist is reported to have said:
“The most likely ‘road rager’ is a passive person increasingly fed up with giving
way to others, who eventually explodes in anger.” (
Age October 23, 1997)
In 1997 there were at least 68 separate incidents of “road rage” reported by newspapers in
Victoria. There was one incident that received extensive newspaper coverage. This incident
occurred in May 1997 when a man chased a woman for 20 kilometres after she had cut him
off. The man damaged her car and threatened her child. There were at least eleven
newspaper reports referring to this one incident. The same man was involved in a court case
in August which related to another “road rage” incident, and there were at least a further five
newspaper articles referring to this court case.
Newspaper reports have taken the issue even further to discuss ‘Supermarket Rage’;
‘Theatre Rage’; ‘Eftpos Rage’ (Herald Sun February 14, 1997, p.16), ‘Pedestrian Rage’,
‘Garden Rage’, ‘Kitchen Rage’, ‘Shower Rage’ (Sunday Age Ausust 3, 1997, p.3), ‘Parking
Fine Rage’ (Age 11/9/97) and ‘Checkout Rage’ (Australian 20/1/97, p.10). This type of
reporting is evidence of the hyperbole that exists around the topic of “road rage”.
Conclusion
The volume and nature of the coverage of the issue of aggression and/or violence
associated with motor vehicle use has an impact on the perceptions and fear which the
community has about the issue. The role of the media in this issue is a significant one,
especially because of the absence of any real quantitative data about the incidence of “road
rage”. The public was exposed on average to three newspaper articles per week about
“road rage” in 1997. This amount of media coverage, as well as the nature of the reporting,
is highly likely to contribute to community fears about the issue.
Community survey of aggression and/or violence
associated with motor vehicle use
Background
There is presently no effective measure of aggression and/or violence associated with motor
vehicle use on Victorian roads. There does, however, appear to be a level of community
concern about the issue. In 1997 there were at least 169 newspapers articles in Victoria
relating to what the media has termed “road rage”. This level of concern, coupled with the
fact that there are no official statistics relating to the incidence of or trends in violent and/or
aggressive behaviour associated with motor vehicle use, raises a number of questions
including:
Is there a discrepancy between people’s perceptions and the
actual incidence ofaggression and/or violence associated with
motor vehicle use on Victorian roads?
Is aggression and/or violence associated with motor vehicle use
on Victorian roads increasing?
What influences people’s perceptions of aggression and/or
violence associated with motor vehicle use? Are people’s
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perceptions of the problem dependent on experience or arethey
mainly influenced by what they are exposed to in the media and
what they talk about with their freinds, family or colleagues?
Do people distinguish between the different behaviours that fall
under the broad umbrella term “road rage”?
Research objectives
In order to address the community concern about aggression and/or violence associated
with motor vehicle use, it is important that an accurate measure of the incidence of the
behaviours that fall under the umbrella term
“road rage” be taken. The VCCAV
commissioned The Wallis Consulting Group to conduct a random telephone survey of
Victorian drivers about issues relating to aggression and/or violence on Victorian roads. The
survey was conducted between November 25 and December 2, 1997. The objectives of the
survey were to:
measure the incidence of aggression and/or violence associated with motor vehicle use
on Victorian roads:
determine the profile of victims and perpetrators of aggressionand/or violence associated
with motor vehicle use on Victorian roads:
develop a greater understanding of the causes of aggressive and/or violence associated
with motor vehicle use: and
develop measures of community perceptions regarding changes in the incidence of
aggression and/or violence associated with motor vehicle use on Victorian roads.
Behaviours that fall under the wide umbrella
“road rage” range from relatively minor
behaviours such as gesturing and flashing lights through to very serious behaviours such as
assault. The survey was designed to capture people’s motivations as they move along this
continuum. The survey was designed to provide a benchmark measure of aggressive and/or
violent behaviour associated with motor vehicle use. This will enable changes in the
incidence and perceptions of “road rage” to be measured over time.
Survey methodology
The sampling frame
The sample frame used for the survey was the 1997 edition of Telstra CDROM White Pages
product.
Sample design
A quota sample was designed to ensure equal representation of males and females in the
survey. An in scope respondent was defined as a person aged 18 years or over who
currently drives a motor vehicle (including cars. trucks, motor bikes and bicycles). The
random sample contained a representative number of metropolitan and nonmetropolitan
drivers. Eight hundred and one telephone interviews were conducted statewide between 25
November and 2 December 1997.
Weighting the survey data
A 50/50 male/female quota was set and Computer Assisted Telephone Interviewing (CATI)
technology was used to administer the questionnaire. The survey estimates were ‘weighted’
by age group and region (metropolitan/non metropolitan) to the total Victorian population
aged 18 years and over. Weightings were applied to the survey’s estimates in order to
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adjust for the under or over representation of particular sub groups that may have occurred
in the sample surveys.
Conduct of the survey
Eight hundred and one people were interviewed using a questionnaire developed by the
VCCAV and The Wallis Consulting Group. The telephone interviewers were briefed as to
the purpose of the survey and information sought in relation to each question. The
questionnaire was initially piloted a week before the full survey was conducted to ensure
there were no design problems. The average interview length was 11 minutes and 20
seconds. The survey was a combination of closed and open ended questions. Respondents
were asked about their experiences as victims and perpetrators of aggression and violence
on the roads. The respondents were also asked if they recalled seeing anything in the media
about aggression and/or violence on the roads, and if they discussed the issue amongst
people they usually talk to. A copy of the survey is included in Appendix 1. The VCCAV was
mindful of the role a telephone survey may have in raising and directing community concerns
about aggression and/or violence on the roads. The survey did not mention the word “road
rage” except towards the end where respondents were asked about whether they thought
the level of “road rage” was more, the same or less than it was 12 months ago.
Sample reliability
Responses obtained from the survey were based on the respondents’ perception of and
ability to recall having been a victim or perpetrator of aggression and/or violence associated
with motor vehicle use. All sample surveys are subject to sampling variance, that is, the
extent to which the results may differ from what would be obtained if the wliole population
had been interviewed. The size of such sampling error depends largely on the number of
interviews. A sample size of 800 provides a high degree of precision for estimates relating
to the total sample and a reliable estimate in relation to various sizes of sub groups within
the total sample. When analysing the survey results, the findings are discussed as applying
to the general Victorian population. The table below provides a general guide to the reliability
of estimates derived from the survey, indicating the sample error associated with survey
estimated of the total sample and for van'ous sizes of sub groups within the total sample.
The table should be used in the following manner: Say reported percentage is 30 percent for
the total sample. Go to the 800 row and the column headed 30%. The percentage is 3.2
which means that the 30 percent obtained in the sample is subject to a sampling variance of
plus or minus 3.2 percent. Another way of saying it is that very probably (95 chances out of
100) the average of repeated samplings would be somewhere between 26.8 percent and
33.2 percent, with the most likely figure being the 30 percent obtained.
Reliability of survey estimates - Recommended allowance for sampling variance
Sample
Estimated sample variance (95 percent confidence level*) for survey
estimates of:
size
10%
20%
30%
40%
50%
60%
70%
80%
90%
800
2.1%
2.8%
3.2%
3.4%
3.4%
3.4%
3.2%
2.8%
2.1%
700
2.2%
2.9%
3.4%
3.6%
3.7%
3.6%
3.4%
2.9%
2.2%
600
2.4%
3.2%
3.6%
3.9%
4.0%
3.9%
3.6%
3.2%
2.4%
500
2.6%
3.5%
4.0%
4.3%
4.4%
4.3%
4.0%
3.5%
2.6%
400
2.9%
3.9%
4.5%
4.8%
4.9%
4.8%
4.5%
3.9%
2.9%
300
3.4%
4.5%
5.1%
5.50/0 5.6%
5.5%
5.1%
4.5%
3.4%
200
4.1%
5.5%
6.3%
6.7%
6.9%
6.7%
6.3%
5.5%
4.1%
100
5.8%
7.8%
8.9%
9.5%
9.7%
9.5%
8.9%
7.8%
5.8%
50
8.3%
11.0% 12.6% 13.5% 13.8% 13.5% 12.6% 11.0% 8.3%
[* The chances are 95 in 100 that the sampling error is not larger than the figures shown.]
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Summary of findings
Introduction
Prior to presenting the main findings of this survey it is necessary to explain two concepts
that were established to assist in the analysis of the survey data. These concepts were:
Mild “road rage” which comprises the less serious behaviours that fall under the umbrella
of “road rage”. These include: shouting abuse, making obscene gestures, flicking lights
on and off, giving a prolonged blast of the horn, deliberately driving too close behind
(tailgating) and braking or slowing suddenly; and
Severe “road rage” which comprises the more serious behaviours that fall under the
umbrella term “road rage”. These include: following another vehicle, swerving in front of
a vehicle, trying to run a vehicle off the road, attempting to stop a vehicle, approaching a
vehicle, damaging a vehicle and assaulting or trying to assault a driver or passenger of a
vehicle.
During consideration of the survey results with the Victorian Police, the issue of whether
following another vehicle should be classified as mild or severe “road rage” was raised.
Following another vehicle was intended to mean a driver following another driver outside his
or her normal route, or pursuing someone over a considerable distance. This was
considered sufficiently intimidatory to be included in severe “road rage”.
The survey collected a range of iriformation about the respondents to assist in the analysis
of the results. These details included sex, age, qualification, occupation, number of years
driving and main purpose of driving a mo!or yehicle. This report will refer to these categories
as sub groups.
Perceptions of the incidence of “road rage”
Incidence of mild “road rage” from a victim's perspective: In order to gain an understanding
of the incidence of mild “road rage”, from a victim's perspective, respondents were asked if,
as drivers, …
they had been in a situation in the last twelve months where another driver
had become so annoyed with something that they thought they did that the
other driver...
1. Shouted abuse at them
2. Made obscene gestures at them
3. Flicked their lights on and off at them
4. Gave a prolonged blast of their horn at them
5. Deliberately drove too close behind them
6. Braked or slowed suddenly
7. None of the above
If the respondent answered that they had never experienced any of thebehaviours listed,
they were asked if they had experienced any of the behaviours when driving in the last two
years.
The respondents were also asked if they had experienced any of those specific sorts of
behaviours as a passenger in a motor vehicle in the last 12 months/2 years.
The results were as follows. Almost three quarters of Victorian drivers (73%) recalled being a
victim of mild “road rage” as either a driver or passenger in the last two years (58 percent
within the last twelve months). According to the survey, sub groups of the population
significantly2 more likely to encounter mild “road rage” were:
18-24 year olds (86%);
those who have had 6-10 years of driving (87%);
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those who have had less than five years of driving (83%);
professionals (83%); and
white collar workers (81%).
Population subgroups less likely to have experienced mild “road rage” victimisation were:
those who have had over 30 years of driving (63%);
those with an educational attainment of Year 10 or less (63%);
residents of non-metropolitan areas (59%); and
males aged 65 years and over (58%).
Respondents were also asked about the frequency of victimisation of mild “road rage” over
the past twelve months. The results are contained in the following table.
Table 1: Frequency of victimisation of mild “road rage” (last 12 months)
Total
Male
Female
Almost every day
3%
4%
2%
2-3 times a week
4%
5%
3%
About once a week
8%
12%
4%
About once a fortnight
5%
5%
5%
About once a mont
12%
14%
10%
About every three or four months
27%
24%
31%
Only once or twice in the last year
40%
35%
44%
Don't know/can't say
2%
3%
2%
An examination of the perceived frequency with which mild “road rage” victimisation has
occurred over the past twelve months reveals that:
Most people who were victims of mild “road rage” recalled it happening relatively
infrequently. The largest proportion of drivers who recalled being subjected to mild “road
rage” in the last twelve months (40%) reported that such incidents had occurred only
‘once or twice’ in the last year, and 27 percent reported mild “road rage” victimisation
whilst driving only about once every three or four months;
Males felt they were victims of mild “road rage” more frequently than females felt they
were victims of mild “road rage”. Twenty one percent of males who recalled being a
victim of mild “road rage” perceived that such incidents occurred once a week or more
often. This compared to only nine percent of female victims of mild “road rage” who
perceived such incidents occurring this often;
Males in certain age groups had an even higher perceived frequency of mild “road rage”
victimisation. Only three percent of drivers who were victims of mild “road rage” recalled
it happening almost every day. However 10 percent of males, 25-34 years old, recalled
being a victim of mild “road rage” daily, which was significantly higher than the population
as a whole. This sub group was also significantly more likely to recall being a victim of
mild “road rage” about once a month (30%), compared 10 other victims of mild “road
rage” (12%). Forty two percent of males 45-54 years old, who were victims of mild “road
rage”, recalled it occurring about once every three or four months, which was
significantly higher than other “road rage” victims who recalled it happening at this rate
(27%); and
There appears to be a relationship between frequency of victimisation and number of
years driving. The longer the person has been driving, the less frequently they perceive
themselves to be a victim of ‘mild “road rage”’.
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Incidence of mild
“road rage”, as recalled by the perpetrator: In order to gain an
understanding of mild “road rage” from a perpetrator's perspective, respondents were asked:
As a driver, occasionally other drivers will engage in behaviour that you find so
stupid, objectionable or dangerous that you want to let them know how you
are feeling. In the last 12 months have you expressed your annoyance with
another driver by...
1. Shouting abuse at them
2. Making obscene gestures towards them
3. Flicking your lights on and off at them
4. Giving a prolonged blast of their horn at them
5. Deliberately driving too close behind them
6. Braking or slowing suddenly
7. None of the above
If the respondent did not answer yes to any of the six behaviours above, they were asked if
they had displayed such behaviour in the last two years.
Forty one percent of Victorian drivers admitted to committing mild “road rage” within the last
two years, 37 percent during the last twelve months. This compares to almost three quarters
(73%) of Victorian drivers who recalled being a victim of mild “road rage” as either a driver or
passenger in the last two years, 58 percent within the last twelve months.
The survey shows that males were more likely than females to exhibit mild “road rage”
behaviour on Victorian roads.
The survey results also indicate that age, as well as sex, affects people's likelihood of
committing mild “road rage”. For example, people aged 18-24 years and 25-34 years were
significantly more likely to commit mild “road rage” (55 percent and 56 percent respectively)
than the population as a whole (37%). Males aged between 18-24 years and 25-34 years
were even more likely to commit mild “road rage” (65 percent and 59 percent respectively)
than the population as a whole (37%).
Females aged between 25-34 years were also significantly more likely to commit mild “road
rage” (52%) than the population as a whole.
Further examination of the details of those who committed mild “road rage” in the past twelve
months reveals the following:
people who whose main purpose for driving was to and from work ( 48%) and people
who drove for a living (54%) were more likely to commit mild “road rage” than the
population as a whole; and
people’s propensity to commit mild “road rage” was inversely related to the number of
years they have been driving … [with more than half of drivers who had 20 years or less
driving experience reporting committing mild “road rage”, compared with only a quarter of
drivers who had over 30 years driving experience]
people whose occupation was professional were significantly more likely to have
committed mild “road rage” (56%) than the population as a whole (37%), and people
whose occupation was upper white collar workers were also significantly more likely to
have committed mild “road rage” (51 %) than the population as a whole; and
retirees were significantly less likely to have committed mild “road rage” (17%) than the
population as a whole (37%).
Further examination of the details of those who committed specific sub sets of mild “road
rage” revealed the following:
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a) shouting abuse
males were significantly more likely to have shouted abuse (15%) than females (7%);
young males aged 18-24 were almost four times more likely to shout abuse (26%) than
females (7%); and
retirees were significantly less likely to have shouted abuse (5%) than the population as
a whole (11%).
b) making obscene gestures:
males were three times more likely to make obscene gestures (15%) than females (5%);
young people aged 18-24 (16%) and 25-34 (14%) were significantly more likely to make
obscene gestures than people aged 55-64 (4%) and people aged over 65 (2%); and
young males aged 18-24 (29%) were by far the most likely to make obscene gestures.
They were significantly more likely to make obscene gestures than the population as a
whole (100/0), males aged 34-44 (14%), males aged 45-54 (14%), males 65+ (5%), and
all females (7%).
c) flicking lights on and off
males (20%) were twice as likely to flick lights on and off than females (10010); .young
males aged 18-24 years old were the most likely to flick their lights on
and off (28%); and
females (10%) and retired people (3%) were significantly less likely to flick lights on and
off than the general population (15%).
d) giving a prolonged blast of the horn
females aged 25-34 were the most likely to give a prolonged blast of the horn (35%);
young people aged between 18-24 years (27%) were significantly more likely to give a
prolonged blast of the horn than people aged 55-64 years (10%) and retirees (8%); and
young people aged between 25-34 years (29%) were significantly more likely to give a
prolonged blast of the horn than the population as a whole (19%), people aged between
35-44 years (17%), people aged 55-64 years (10%) and retirees (8%),
e) deliberately driving too close behind (tailgating)
males aged between 45-54 years (9%) were three times more likely to drive too close
behind another vehicle than the population as a whole (3%). Young males aged between
18-24 years (7%) were also significantly more likely to tailgate another car.
f) braking or slowing suddenly
young males aged between 18-24 years (9%) were three times more likely to break or
slow suddenly than the population as a whole (3%).
In all but two categories of mild “road rage”, young males aged 18-24 years were more likely
than any other sub group to display that behaviour. The two categories where young males
did not dominate (but were still more likely than the general population) were males aged
between 25-34 who were the most likely subgroup to tailgate, and beeping the horn where
females aged between 25-34 who were the most likely sub group to beep the horn.
Incidence of severe
“road rage” victimisation: After exploring people’s experiences of
relatively mild “road rage” behaviours, the survey explored people’s experiences as victims
of more serious incidents. Respondents were asked if, as a driver, …
they had ever been in a situation where another driver had become so
annoyed with something that they thought they did that the other driver...
1. Followed them to let them know they were upset
2. Swerved in front of them
3. Tried to run them off the road
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4. Attempted to stop their vehicle
5. Deliberately bumped their vehicle with their vehicle
6. Got out of their vehicle and approached their vehicle
7. Damaged or tried to damage their vehicle
8. Assaulted or tried to assault them or one of their passengers
9. None of the above
Just over a third of Victorian drivers (35%) recalled having ever been a victim of a severe
“road rage” incident, with 14 percent being involved in such an incident within the last twelve
months and a total of 18 percent of Victorian drivers within the last two years.
Males were more likely to be victims of severe “road rage”. For some types of severe “road
rage”, victimisation rates for males were more than twice that of females. For example,
males were more than twice as likely to have been in a situation where someone has
attempted to stop their vehicle as an angry reaction to a driving incident (9%) than females
(4%).
The most common form of severe “road rage” was a car swerving in front of another driver.
Sixteen percent of drivers have been in a situation where another driver has acted in such a
way because they were angry at something they thought they did. This was significantly
more likely to happen to males (19%) than females (10%).
Almost one in five male drivers (19%) and one in ten female drivers (10%) have been in a
situation where another driver has followed them to let them know they were upset.
Looking further at various sub group's experiences as victims of severe “road rage”, some
interesting differences emerge. For example:
the rate of serious “road rage” victimisation overall was significantly lower amongst non-
metropolitan drivers (17%) compared to metropolitan drivers (31%);
young males, aged 18-24 were more than three times more likely to be assaulted by
someone in another car who was annoyed at something they supposedly did (7%)
compared to the population as a whole (2%);
males aged between 25-34 years old were over twice as likely to have someone attempt
to run them off the road and/or have their vehicle bumped by another vehicle than
anyone else as a result of someone being angry at something they supposedly did on
the road. They were also significantly more likely to have been followed (24%), and for
another driver to swerve in front of them (26%);
a person’s level of education appears to affect their likelihood of being a victim of severe
“road rage”. People who have attained a tertiary degree were more than twice as likely to
be a victim of some forms of severe “road rage” than people who had an educational
attainment of up to Year 10;
people who drove as part of their job were for all types of severe “road rage” more than
twice as likely, and for some forms of severe “road rage” three times as likely to have
been a victim of that behaviour, compared to a person whose main purpose of driving
was to run around;
of all occupations, trades people were the most likely to be victims of severe “road rage”
(40%), followed by professionals (30%);
of drivers who were victims of severe “road rage”, 18 percent had experienced another
driver getting out of their car and approaching their car in order to express their
annoyance. This was more likely to happen to males (22%) than females (14%);
of drivers who were victims of severe “road rage”, 22 percent had experienced another
car swerving in front of them as an expression of the other driver's annoyance. Females
were more likely to experience this behaviour (28%), especially young females 18-24
years (43%) compared to males (17%);
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of drivers who were victims of severe “road rage”, six percent had experienced another
driver getting out of their car and assaulting them or one of their passengers because
they were annoyed. This was more likely to happen to males (11%) than females (1%);
the majority of victims of severe “road rage” were driving alone (62%) when the incident
occurred; and
fourteen percent of people have experienced severe “road rage” as passengers.
Incidence of severe “road rage”, as recalled by the perpetrator: Drivers were asked …
if they had ever been in a situation where they had been so annoyed at
something another driver did that they...
1. Followed them to let them know they were upset
2. Swerved in front of them
3. Tried to run them off the road
4. Attempted to stop their vehicle
5. Deliberately bumped their vehicle with your vehicle
6. Got out of your vehicle and approached their vehicle
7. Got out of your vehicle and damaged or tried to damage their vehicle
8. Got out of your vehicle and assaulted or tried to assault the driver or one of
the passengers
Details of the responses are contained in the table below.
Table 2: Incidence of severe “road rage” (as recalled by the perpetrator)
Total
Male
Female
Followed them to let them know they were upset
4%
6%
2%
Swerved in front of them
1%
2%
0%
Tried to run them off the road
-
-
-
Attempted to stop their vehicle
1%
1%
0%
Deliberately bumped their vehicle with your vehicle
1%
1%
0%
Got out of your vehicle and approached their vehicle
3%
4%
2%
Damaged or tried to damage their vehicle
-
-
-
Assaulted or tried to assault the driver or
-
-
-
one of the passengers
TOTAL: COMMITTED SEVERE “road rage”
7%
10%
5%
None of the above
93%
90%
95%
Seven percent of Victorian drivers admitted to having committed some form of severe “road
rage”. This compares to 35 percent of drivers who recall being a victim of severe “road rage”.
Males were more likely (100/0) than females (5%) to admit to committing severe “road rage”.
The highest reported incidence level was amongst 18 to 24 year old males (15%).
Those groups that reported the lowest incidence of committing serious “road rage” were:
18-24 year old females (3%);
35-44 year old females (3%); and
middle white collar workers (3%).
Looking more closely at the behaviours that constitute serious “road rage” the following was
apparent:
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males were three times more likely to follow another driver to let them know they were
upset (6%) than females (2%);
males aged 25-34 years were five times more likely than females to follow another driver
to let them know they were upset (10%);
males aged 18-24 years were five times more likely to swerve in front of another vehicle
and were twice as likely to get out of their vehicle and approach another vehicle because
they were angry with something the other driver did, compared to the population as a
whole; and
seventy two percent of people had been travelling alone when they exhibited severe
“road rage” behaviour, and 28 percent had at least one passenger. It was more common
for males to be alone (76%) than for females to be alone (63%).
Feelings and reactions evoked by “road rage”, and reasons given for “road rage”
Mild “road rage” victimisation: Respondents were asked to think about situations in the last
twelve months when they were a victim of mild “road rage” and describe as accurately as
possible, how it made them feel.
The feelings evoked upon being subjected to mild rage incidents ranged from:
nervous, frightened, threatened (29%);
frustrated, annoyed (28%);
angry, worked up, aggressive (25%);
thought it reflected badly on the other driver (21%);
ignored them tried to laugh it off (14%);
embarrassed, confused (10%);
depends if I was in the wrong (8%); and
felt “road rage” myself (6%).
Females were significantly more likely than males to feel nervous/frightened/ threatened
(38%) than males (20%) when a victim of mild “road rage”. Females aged 35-44 years old
were the most likely sub group to feel this way ( 46%) and males aged 45-54 were the least
likely to feel this way (11%).
Males were significantly more likely to feel “road rage” themselves (10%) as a response to
being a victim of mild “road rage”. For example, males aged 35-44 were seven times more
likely to feel “road rage” themselves (14%) than females (2%) when a victim of “road rage”.
People who drive as part of their job also were more likely to feel “road rage” themselves in
response to being a victim of mild “road rage” (16%), compared to people whose main
purpose of driving was to run around (2%).
People were less likely to feel shocked/angry/violent in response to being a victim of mild
“road rage” as their years of driving increased. Sixty one percent of people who had less
than five years driving experience felt shocked/angry violent as a response to being a victim
of mild “road rage”, which gradually decreased to 49 percent of people who had been driving
for over 30 years feeling this way.
A range of responses (as opposed to feelings) to mild “road rage” incidents were also tested.
Respondents were asked to think about situations when another driver has become
obviously angry toward them, and to indicate how they would react (more than one response
could be given). The responses were as follows:
get out of the way of the other driver (78%);
ignore the other driver (76%);
indicate you are sorry (72%);
gesture toward the other driver (29%);
give a prolonged blast of your horn (26%);
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shout abuse at the other driver (21%);
drive more slowly to annoy the other driver (16%); and
deliberately drive too closely to the other vehicle (5%).
Young males aged 18-24 were significantly more likely to react in a number of the above
ways. For example, young males aged 18-24 were significantly more likely to:
shout abuse back at the other driver ( 43%);
gesture towards the other driver ( 48%); and
drive more slowly to annoy the other driver (37%).
Mild “road rage”, as recalled by the perpetrator: The survey asked respondents who
admitted to committing mild “road rage” what types of driving behaviours were likely to make
them react in this way, and why these types of behaviours annoyed them so much. Results
were as follows:
sixty nine percent of the total population who exhibit mild “road rage” behaviours felt
reckless/aggressive driving, which included speeding, tailgating, and reckless driving,
was the type of behaviour that was likely to make them react in this way. Females
aged 35-44 years were significantly more likely to give this as a reason (87%) than
the general population;
Table 3: Driving behaviours likely to prompt mild “road rage”, according to the
perpetrator
Driving behaviours likely to prompt
mild “road rage”
Total
Male
Female
Reckless driving
69%
66%
73%
Speeding
13%
12%
14%
Driving too close behind me for no reason
8%
7%
9%
Incompetent driving/stupid driving/inexperience
3%
4%
1%
Failing to stop at red lights
6%
6%
7%
Breaking traffic rules
3%
1%
4%
Not giving way
19%
19%
19%
Merging without looking
2%
2%
2%
Slow drivers/slow to move away
18%
20%
15%
from a green light/arrow
Lack of indication when turning
29%
30%
28%
Stopping suddenly
2%
0%
5%
Lack of indication when changing lanes
48%
46%
50%
Lack of driver courtesy
7%
7%
6%
Other
4%
4%
4%
Table 4: Why these driving behaviours annoy the perpetrator
Why incidents annoy so much
Total
Male
Female
Threat to safety
`
65%
61%
70%
Inconvenience
7%
8%
6%
Other driver is selfish/inconsiderate
19%
17%
21%
Other driver is careless/incompetent
15%
17%
11%
Threat of damage
2%
3%
1%
Other
3%
4%
2%
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sixty percent of the total population who exhibit mild “road rage” behaviours felt that
lack of timely indication when turning, stopping or changing lanes was the type of
behaviour that was likely to make them react in this way. This reason was more
popular with young people aged between 18-24 years (67%), retirees (83%), and
young males aged 18-24 years (67%);
males aged 25-34 (23%), males aged 35-44 (29%) and females aged 55-64 (25%)
were more likely to attribute their mild “road rage” behaviour to slow drivers than the
general population (18%);
people who have been driving for 21-30 years were significantly more likely to
explain their mild “road rage” behaviour as a reaction to reckless driving (82%)
compared with people who have been driving for less years, and the population as a
whole (69%);
people who have been driving for over 30 years were significantly more likely to
attribute their mild “road rage” behaviour to a reaction to speeding (28%) compared
with people who have been driving for less years, and the population as a whole
(13%); and
lack of timely indication and slow drivers were more likely to be factors in prompting
mild “road rage” for people living in the metropolitan area (19 percent and 63 percent
respectively) than for people living in non-metropolitan areas (16 percent and 50
percent respectively).
In terms of the reasons why the types of driving behaviours identified in the above
discussion annoyed people, the following was evident:
the perceived threat to safety caused by the other driver was the reason given by 65
percent of mild “road rage” perpetrators as to why other drivers’ actions annoyed them
so much;
inconvenience was more common as a reason why other drivers' actions annoyed them
for people who drove as part of their job (17%) compared with the general population
(7%);
carelessness was significantly more likely to be a reason why other drivers' actions
annoyed them for people living in metropolitan areas (17%) compared with
people living in non metropolitan areas (8%); and
lack of courtesy/selfishness was significantly more likely to be a reason why other
drivers' actions annoyed them for professional people and/or people with degrees (31
percent and 30 percent respectively) than for the general population (19%).
Severe “road rage” victimisation: Victims of severe “road rage” were asked to describe the
most serious incident they had experienced, including the scene, purpose of trip, time of day,
traffic conditions, other drivers' vehicle type, perceived cause, and what actually happened.
in terms of the cause of the incident, females were more likely to perceive they were
victims of severe “road rage” because they were driving too slowly, and males were
more likely to perceive themselves as victims of severe “road rage” because of changing
lanes and overtaking; and
driving too slowly was more likely to be a perceived cause of severe “road rage” in
metropolitan areas (27%) than in non-metropolitan areas (22%).
Severe “road rage”, as recalled by the perpetrator: Respondents who admitted to committing
severe “road rage” were asked to describe the most serious incident, including the scene,
purpose of trip, time of day, traffic conditions, other drivers' vehicle type, perceived cause,
and what actually happened.
thirty nine percent- of drivers who admitted to committing severe “road rage” said they
behaved in that way because of the other driver's lack of indication when changing lanes;
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sixteen percent of people who admitted to committing severe “road rage” said they
behaved in that way because the other driver was incompetent/breaking the rules; and
seven percent of people who admitted to committing severe “road rage” said they
behaved in that way because of other driver's reckless/aggressive driving.
Police reporting of “road rage” : The survey asked people who were victims of severe “road
rage” if they reported the incident(s) to the police. The results show that the vast majority of
people who experience severe “road rage” (91%) do not report the incident to the police. It
was more common for males (11 %) than females (6%) to report a severe “road rage”
incident to.the police, especially males aged 55-64 years (20%)
Community perceptions of “road rage”
Level of “road rage”: One of the objectives of the survey was to develop a measure of
community perceptions of the level of “road rage”. Respondents were asked if, in their
opinion, the level of “road rage” on Victorian roads was more, the same or less than it was
12 months ago. This was the first time the word “road rage” was mentioned by the
interviewer.
Over half of Victorian drivers believed that the level of “road rage” had increased over the
past 12 months (52%), just over a quarter felt as though there had been no change (27%),
three percent perceived a decrease and 18 percent didn't know or had no opinion.
Females were significantly more likely to believe that the level of “road rage” had increased
over the past 12 months (59%) than males (44%) and the population generally (52%).
Males were significantly more likely to believe that the level of “road rage” had stayed the
same over the past 12 months (32%) than females (22%) and the population generally
(27%).
Young people between the age of 18-24 years were significantly more likely to believe that
the level of “road rage” had increased over the past 12 months (66%), with young females,
aged 18-24, the most likely sub group to believe the level of “road rage” had increased
(77%).
Metropolitan drivers were more likely to think that the level of “road rage” had increased over
the past twelve months (54%) compared to non metropolitan drivers (46%).
The survey shows that drivers' perceptions of whether “road rage” levels have increased
were dependent on the number of years they had been driving. People who have been
driving less than five years were more likely to believe that “road rage” had increased (62%)
than people who have been driving for over thirty years (44%),
Retired males (38%) were the most likely to not know or to not have an opinion about the
level of “road rage” on Victorian roads.
Males between the ages of 35-44 years were more than twice as likely (7%) to believe that
the level of “road rage” had decreased in the past twelve months than the population
generally (3%).
Male versus female aggression: Respondents were asked whether they believed males or
females drive more aggressively. Sixty one percent of Victorian drivers believe males drive
more aggressively than females. This was a more popular belief with females (67%) than
males (54%). Females between the ages of 25-44 years were significantly more likely to
have this opinion (76%) and males over the age of 65 were significantly less likely to have
this opinion (49%).
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Ten percent of Victorian drivers believe females drive more aggressively than males. Retired
males were significantly more likely to have this opinion (42%), and females between the
ages of 25-44 were significantly less likely to have this opinion (3%).
People with a degree (74%) and people who classify themselves as upper white collar
workers (73%) or professional (74%) were significantly more likely to believe males drive
more aggressively than females, compared to the general population.
People had a variety of reasons why they thought either males or females were more
aggressive on the roads, including:
a) males were more aggressive on the roads:
fifty two percent of people believed that males were more aggressive on the road due to
factors that can be grouped under the heading of "male's disposition". Responses that
formed part of this group included men are naturally/genetically/hormonallpart of their
genetic make up/brought up to be more aggressive which was a substantially more
popular view with males (26%) compared to females (13%). Also included in this group
of responses were men have shorter temperslless patient (15%), men think they are
better drivers (9%) and because of the male ego (6%);
forty two percent of people believed that males were more aggressive on the road either
didn't know why or said it was just personal observation;
eleven percent of people believed females have other less aggressive traits; and
seven percent of people believe that anger manifests in males and females differently
with males more likely to extemalise it and females were more likely to intemalise it. This
was a more popular view amongst females aged between 25-34 years (18%).
b) females were more aggressive on the roads:
the most popular reason given for females being more aggressive on the roads was that
younger females were especially more aggressive (39%);
another popular reason given for females being more aggressive on the roads was that
females were more in a hurry or running late (34%); and
nineteen percent of people who thought that females were more aggressive on the roads
didn't know why they though this, or said it was just a personal observation.
“Road rage” awareness and discussion
Knowledge of another person being assaulted as a result of a driving incident: Respondents
were asked if anyone they knew had ever been assaulted as a result of a driving incident.
The results are as follows:
sixteen percent of people know someone who has been assaulted as a result of a driving
incident;
young people aged 18-24 (24%) were the most likely sub group to know someone who
has been assaulted as a result of a driving incident;
people living in the metropolitan area were more likely to know someone who has been
assaulted as a result of a driving incident than people living in a rural area; and
for the majority of people who knew someone who had been assaulted as a result of a
driving incident, the incident had occurred in the last two years.
Community exposure to media reporting of “road rage”: Respondents were asked if they
recalled seeing or hearing anything about “road rage” in the media. It might have been on
television or radio news or current affairs programs or perhaps in newspaper or magazine
articles or stories.
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The majority of people (89%) have heard about “road rage” either on television, radio, or in
the newspapers or magazines. Females between 25-44 years and males between 45-55
years were significantly more likely to have had media exposure to the issue
(93%)
compared to young males between the ages of 18-24 (76%).
Advanced clerical and service workers (100%), and middle white collar workers (98%), had
the highest media exposure to the issue.
An examination of the data reveals the following:
over half the population of Victorian drivers has discussed the issue of “road rage” with
people they usually talk to ie. members of the family, friends or people at work;
the most likely age group to talk about “road rage” were people aged between 25-34
(69%), particularly males (70%);
people over 65 were less likely to have talked about “road rage” with people they usually
talk to (34%); and
the topic of “road rage” was less popular amongst people living in non- metropolitan
areas where 49 percent of respondents said they didn't talk about the issue of “road
rage”, compared to 39 percent of metropolitan dwellers who said they did not discuss the
issue.
Further analysis of community survey of aggression
and/or violence associated with motor vehicle use
The VCCAV survey asked a variety of questions about drivers’ experiences of aggression
and/or violence on the road, both from their experiences as a victim, and from their
experiences in relation to their own feelings and expressions of anger at other driver's
behaviour. Information gathered included how drivers felt in certain situations and what types
of driving behaviours prompted them to react in certain ways.
The survey collected a range of information about the respondents to assist in the analysis
of the results. These details included sex, age, qualification, occupation, number of years
driving and main purpose of driving a motor vehicle. Some of the findings of the survey,
according to these various sub groups have been discussed in Chapter 6.
It has already been mentioned in Chapter 6 that two definitional concepts were established
to assist in the analysis of the survey data. These were:
Mild “road rage” which comprises the less serious behaviours that fall under the umbrella
term “road rage”. These include shouting abuse, making obscene gestures, flicking lights
on and off, giving a prolonged blast of the horn, tailgating and braking or slowing
suddenly; and
Severe “road rage” which comprise the more serious behaviours that fall under the
umbrella term “road rage” These include following another vehicle, swerving in front of
another vehicle, trying to run another vehicle off the road, attempting to stop another
vehicle, approaching another vehicle, damaging a vehicle and assaulting or trying to
assault a driver or passenger of another vehicle.
After completion of the survey, respondents were classified as fitting one or more of the
following subgroups:
experienced mild “road rage”;
never experienced mild “road rage”;
experienced severe “road rage”;
never experienced severe “road rage”;
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committed mild “road rage”;
never committed mild “road rage”;
committed severe “road rage”; and
never committed severe “road rage”.
In this chapter we will examine respondents answers in terms of them belonging to one or
more of these sub groups.
Link between “road rage” victimisation and perpetration
Mild “road rage”
Almost three-quarters (73%) of Victorian drivers aged 18 years or over recall being a victim
of mild “road rage” in the last two years.
When examining the incidence of mild “road rage” victimisation, the survey shows that
people who had committed “road rage” had a significantly higher chance of being a victim of
each form of mild “road rage” than those who had never committed “road rage”.
Of drivers who admitted to committing severe “road rage”, 88 percent recalled being a victim
of mild “road rage” in the preceding two years. This compares to only 56 percent of people
who have never committed “road rage” being a victim of mild “road rage”.
People belonging to the sub group of “road rage” perpetrators also report they were more
likely to be victims of mild “road rage” more frequently than other drivers.
Seven percent of “road rage” perpetrators felt they experienced mild “road rage” almost
every day, compared to 3 percent of the general population who felt they experienced mild
“road rage” this often. Eighteen percent of serious “road rage” perpetrators felt they were
victims of mild “road rage” once a week, compared to 4 percent of the general population
who felt they were victims of mild "road rage' weekly.
The link between “road rage” victimisation and perpetration also works the other way. The
data shows that the likelihood of a person committing mild “road rage” was significantly
higher if they have also been a victim of “road rage” themselves. Conversely people who
have never experienced mild “road rage” as a victim were significantly less likely to exhibit
mild “road rage” behaviours when confronted with a driver who does something to annoy
them. This is shown in the following graph:
Severe “road rage”
In addition to the link between mild “road rage” victimisation and “road rage” perpetration,
there appears to be a nexus between severe “road rage” victimisation and “road rage”
perpetration. People who admitted to committing severe “road rage” had over three times the
chance of also being a victim of severe “road rage” (68%) than people who had never
committed severe “road rage” (19%). In fact, people who admitted to exhibiting “road rage”
behaviours were significantly more likely to be a victim of seven of the eight behaviours that
make up the severe “road rage” category .This is shown in the following graph:
A driver's likelihood of exhibiting severe “road rage” behaviours appears to be influenced by
their experiences as a victim of “road rage”. For example, the survey showed that 7 percent
of Victorians admitted to behaving in a manner that would be categorised as severe “road
rage”. However, a person was twice as likely (14%) to behave in such a way if they have
also experienced severe “road rage” as a victim. Conversely, if a person had no experiences
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as a victim of “road rage”, they had only a one percent chance of exhibiting severe “road
rage” behaviours.
Link between mild and severe “road rage”
“Road rage” victimisation
Drivers who have been a victim of mild “road rage” were more likely to also be a victim of
severe “road rage” and vice versa. Forty three percent of people who experience mild “road
rage” have also experienced severe “road rage” as either a driver or passenger. This
compares to 35 percent of the general population who have experienced severe “road rage”
as either a driver or passenger. Likewise, a person who has been a victim of severe “road
rage” was significantly more likely (91%) to be a victim of mild “road rage”, compared to the
general population (73%).
“Road rage” perpetration
A person’s chances of committing severe “road rage” appears to be influenced by whether
they have also committed mild “road rage”, and vice versa. In fact, people who commit mild
“road rage” were almost twice as likely (13%) to also commit severe “road rage” than the
general population (7%). People who commit severe “road rage” were significant\y more
likely to also commit mild “road rage” (51 %) than the general population (41%).
Experiences of severe “road rage” as a passenger
An examination of the data reveals that people who admitted to either mild or severe “road
rage” were significantly more likely to be a victim of severe “road rage” as a passenger than
a member of the general population.
“Road rage” - feelings and reactions
Respondents were asked how they felt when another driver became obviously angry with
them on the road. The responses were varied with the most common being nervous,
frightened or threatened (see Chapter 9).
When examining these responses according to a person’s experiences as a “road rage”
perpetrator, some differences emerge. For example, people who fell into the category of
“road rage” perpetrators when asked about how they felt when another driver became angry
with them, were more likely to have an aggressive reaction. They were more likely to feel
angry, get worked up, feel aggressive and were more likely to feel they could get out of the
car and express their anger physically when another driver became angry at them on the
road. They were less likely to feel it didn't upset them or they wanted to ignore the incident
compared to the general population.
Looking specifically at the response ‘felt road rage myself’, males were significantly more
likely to feel this way (10%), especially males aged 35-44 (14%) compared to females (2%)
when a victim of mild “road rage”. People who drive as part of their job also were more likely
to feel “road rage” themselves in response to being a victim of mild “road rage” (16%)
compared to people whose main purpose of driving was to run around (2%). In terms of
occupation, people who identified as upper white collar (l0%), professionals (10%) and
clerical, sales, service workers (10%), and production & transport workers (12%) were also
more likely to ‘feel road rage themselves’.
The survey also explored people’s likely reactions (as opposed to feelings) to a situation
where another driver exhibited mild “road rage” behaviours towards them. People who
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admitted to “road rage” perpetration, were significantly more likely to have an aggressive
reaction to being a victim of mild “road rage”. This is shown in the following table:
Table 5: Reactions to mild “road rage” according to “road rage” perpetration
Mild
Severe
Never
Responses to being
General
“road rage”
“road
rage”
committed
a victim of “road rage”
popultion
perpetrators perpetrstors
“road rage”
Shout abuse at other driver
21%
30%
39%
10%
Gesture towards other driver
29%
37%
53%
19%
Give a prolonged blast of the horn
26%
38%
35%
11%
Drive more slowly to annoy other
16%
22%
32%
10%
driver
Deliberately drive too close behind
5%
10%
10%
1%
other vehicle
Indicate you are sorry
72%
75%
73%
69%
Get out of the way of other driver
78%
78%
61%
78%
Ignore other driver
76%
71%
71%
81%
Escalation of incidents
When asked how they feel when another driver gets angry at them on the road, people who
admitted to being “road rage” perpetrators were more likely to feel angry , get worked up,
feel aggressive and to feel like they could get out of the car and express their anger
physically than the general population. For example, seventy three percent of severe “road
rage” perpetrators felt angry/violent when another person displayed mild
“road rage”,
compared to only 47 percent of people who had never committed “road rage” who felt
angry/violent when a victim of "road rage. There is an obvious danger that some people's
reactions to other driver's anger may escalate an incident.
People who have admitted to committing severe “road rage”, when presented with another
driver who is exhibiting mild “road rage” towards them, were significantly more likely to
tailgate them, shout abuse, gesture, beep, or drive more slowly to annoy the other driver.
They were significantly less likely to ignore or indicate they were sorry .This increased
tendency for this group of drivers to display an antagonistic or aggressive reaction to mild
“road rage” also points to the likelihood of an incident escalating.
Blurring between victim and aggressor
Sometimes with incidents that arise from, a minor traffic mishap it is unclear who is the
instigator of the aggression and who is the person reacting to the aggression. iBoth parties
can perceive the other person to be the initial aggressor. Some drivers may also misinterpret
a gesture, or be unaware that their driving behaviour is interpre,ted ~s.aggressive. It is
difficult in these cases to effectively put people into categories of "victim" and "aggressor".
The data suggests there may be some "blurring" between the concepts of victim and
aggressor. When looking at the perceived cause of severe “road rage”, 11 percent of victims
perceived the cause the incident to be that they tooted their horn at the other driver .
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Perceptions of “road rage”
Over half (52%) of Victorian drivers believed the level of “road rage” had increased over the
past twelve months. Not surprisingly, those who recalled being victims of “road rage” were
more likely to think that the level of “road rage” had increased in the last twelve months. This
is apparent from the following findings:
fifty eight percent of those who had been subjected to mild “road rage” perceived the
level of “road rage” to have increased in the last 12 months;
sixty two percent of those who had been subjected to severe “road rage” felt that the
level of “road rage” had increased in the last 12 months; and
only 34 percent of people who had not experienced either form of “road rage” fel the
level of “road rage” had increased in the past twelve months.
“Road rage” and the media
The majority of Victorian drivers (89%) have heard about “road rage” either on television,
radio, or have read about it in newspapers or magazines. People who believed that the level
of “road rage” had increased in the past twelve months had a higher rate of media exposure
than people who believed “road rage” had stayed the same or decreased over the same
period. This is shown in the following table:
Table 6: Percentage of people who have had media exposure to the issue of “road
rage”
Media exposure
to “road rage”
Believe “road rage” has increased over the past 12 months
93%
Believe “road rage” has stayed the same over the past 12 months
86%
Believe “road rage” has decreased over the past 12 months
68%
Over half of Victorian drivers (58%) have discussed the issue of “road rage” with friends,
colleagues and family. People who believed that the level of “road rage” had increased in the
past twelve months were more likely to have discussed the issue with others than those who
had not discussed the issue. This is shown in the following table:
Table 7: Percentage of people who have had word of mouth exposure
Discussed “road
rage” with others
Believe “road rage” has increased over the past 12 months
69%
Believe “road rage” has stayed the same over the past 12 months
50%
Believe “road rage” has decreased over the past 12 months
40%
An examination of the profile of people involved in “road rage” incidents reveals that people
who committed severe “road rage” were more likely to have had media exposure to the issue
(92%) than people who had never committed either form of “road rage” (87%). This may
suggest that the media, through discussing the topic generally and providing the public with
information about certain incidents, have influenced some individuals to react in similar ways
when they become angry on the roads.
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People who were victims of “road rage” were also more likely to have had media exposure to
the issue (91%) than people who had not been victims of “road rage” (83%). This may
suggest that people who have read about “road rage” in the media, or who have watched
something about it on TV, are able to identify and remember their experiences as “road
rage”, whereas people who have had no media exposure to the issue may not connect their
experiences with the term.
Conclusion
The objectives of the survey included measuring the incidence of “road rage”, determining
the profile of victims and perpetrators of “road rage” and developing an understanding of the
causes and measures of community perceptions of “road rage”. The report will examine
each of these objectives in turn:
Measure the incidence of aggression and/or violence associated with motor vehicle use on
Victorian roads
Almost three quarters (73%) of Victorian drivers have experienced mild “road rage”, as either
a driver or a passenger in the past two years (58 percent in the past twelve months). Forty
percent of Victorian drivers who recalled being subjected to mild “road rage” in the last
twelve months reported that such incidents had occurred only "one or twice" in the last year
and 27 percent reported mild “road rage” victimisation whilst driving about once every three
or four months.
Just over a third of Victorian drivers (35%) recalled having been a victim of a severe “road
rage” incident; with 14 percent being involved in such an incident within the last twelve
months and a total of 18 percent of Victorian drivers within the last two years.
Determine the profile of victims and perpetrators of aggression and/or violence associated
with motor vehicle use on Victorian roads
Victims of mild “road rage”: Both sexes were roughly equally represented as victims of mild
“road rage” in Victoria. There was some variance in the male and female victimisation rates
for the different behaviours that constitute mild “road rage”. Females were more likely to be
beeped at and experience mild “road rage” as a passenger than males. Males were more
likely to be shouted and gestured at, tailgated, have lights flicked at them and have another
person brake or slow suddenly.
Certain age groups of both sexes were more likely to be victims of mild “road rage”. Young
males aged between 18-24 years were the most likely of all age groups to be the victim of
mild “road rage”. Females aged between 25-35 were also over represented as victims of
mild “road rage”.
Mild “road rage” was more likely to occur in metropolitan areas than in non- metropolitan
areas.
Years of driving also influences a driver's likelihood of mild “road rage” victimisation. Those
drivers who had 10 or less years of driving were significantly more likely to be a mild “road
rage” victim compared to those people who had over 30 years of driving experience. This
would indicate that to some degree, level of driving experience and skill, which accrue with
years of driving, is a factor in reducing “road rage” victimisation.
Mild “road rage” perpetrators: Males were more likely to be mild “road rage” perpetrators
than females. This was for mild “road rage” generally, and for all behaviours that fall within
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the mild “road rage” category , except tooting the horn where females were more likely to
behave in such a manner.
For each different category of mild “road rage”, young males aged 18-24 were more likely
than any other sub group to display that behaviour.
Females aged between 25-34 years were significantly more likely to commit mild “road rage”
than the population as a whole.
People whose main purpose for driving was to and from work (48%), and people who drove
for a living (54%) were more likely to commit mild “road rage” than the population as a
whole. The increased likelihood of these two sub groups committing mild “road rage” could
be explained by the fact that they drive more, on average, than the general population.
People’s propensity to commit mild “road rage” was inversely related to the number of years
they have been driving. In terms of general occupation, upper white collar workers were
significantly more likely to have committed mild “road rage” (51%) than the population as a
whole, and people whose detailed occupation was p!ofessional were also significantly more
likely to have committed mild “road rage” (56%) than the population as a whole.
Victims of Severe “road rage”: Males were more likely to be a victim of each behaviour that
comprises severe “road rage”, than females.
Young males, aged 18-24 were more than three times more likely to be assaulted by
someone in another car who was annoyed at something they supposedly did compared to
the population as a whole. Males aged between 25-34 years old were over twice as likely to
have someone attempt to run them off the road and/or have their vehicle bumped by another
vehicle than anyone else. They were also significantly more likely to have been followed,
and for another driver to swerve in front of them.
People who have a tertiary education were in some cases more than twice as likely to be a
victim of some forms of severe “road rage” than people whose educational attainment was
up to Year 10. People who drive as a job were in all cases more than twice as likely, and in
some cases three times as likely to have experienced severe “road rage” than people whose
main purpose of driving was to run around. Of all occupations, trades people were the most
likely to be victims of severe “road rage” followed by professionals.
Severe “road rage” perpetrators: Males were twice as likely to commit severe “road rage”
than females. The highest reported incidence level was amongst 18-24 year old males who
were three times more likely to commit “road rage” than females.
Looking more closely at the behaviours that constitute serious “road rage” it was apparent
that males were three times more likely to follow another driver to let them know they were
upset (6%) than females (2%).
Males aged 25-34 years were five times more likely than females to follow another driver to
let them know they were upset (100/0). Males aged 18-24 years were five times more likely
to swerve in front of another vehicle, and were twice as likely to get out of their vehicle and
approach another vehicle because they were angry with something the other driver did,
compared to the population as a whole.
Seventy two percent of people had been travelling alone when they exhibited severe “road
rage” behaviour, and 28 percent had at least one passenger. It was more common for males
to be alone (76%) than for females to be alone (63%).
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Develop a greater understanding about the causes of aggressive and/or violence associated
with motor vehicle use
It is likely that in many cases the causes of “road rage” extend beyond the immediate
circumstances surrounding an incident. The following information relates to the immediate
triggers of aggression and/ or violence associated with motor vehicle use in Victoria.
The most likely driving behaviours to prompt mild
“road rage”, from a perpetrator's
perspective, were reckless driving and lack of indication when turning.
The perceived cause of severe “road rage” incidents, from a victim's perspective were as
follows:
driving too slowly (26%);
changing lanes/pulling into traffic (15%);
tooting the other driver (11 %); and
overtaking (6%).
Not surprisingly, the perceived cause of severe “road rage” incidents from the perpetrators
perspective had a somewhat different emphasis and included:
lack of indication when changing lanes (39%);
incompetent drivers/breaking rules (16%);
reckless/aggressive driving (7%), and
a lack of courtesy (6%).
Females and males perceived the cause of severe “road rage” differently. Females were
more likely to perceive they were victims of severe “road rage” because they were driving
too slowly, and males were more likely to perceive themselves as victims of severe “road
rage” because of changing lanes and overtaking.
Driving too slowly was more likely to be a perceived cause of “road rage” in metropolitan
areas (27%) than in non-metropolitan areas (22%).
There appears to be a nexus between a person's “road rage” victimisation and the likelihood
of an aggressive and/or violent reaction to another driver's actions. Most Victorian drivers
(73 percent in the last two years) have been victims of mild “road rage”. The most common
response for most drivers was to ignore the situation or get out of the way of the other driver.
However, there was a small percentage of drivers who when confronted with another driver
displaying anger towards them, felt angry and worked up, and responded in a way which
may have escalated the incident.
Develop measures of community perceptions regarding changes in the incidence of
aggression and/or violence associated with motor vehicle use on Victorian roads
Aggression and/ or violence associated with motor vehicle use is a concern to the
communIty. Over half of Victorian drivers (52%) believe that the level of “road rage” has
increased over the past twelve months. This is despite the fact that there have been no
official statistics which clarify the number or rate of incidents.
The majority of Victorians (89%) have heard about “road rage” either on television, radio or
in the newspapers or magazines, and over half of the population of Victorian drivers have
discussed the issue with people they normally talk to.
The role of the media, and word of mouth is clearly evident in shaping the community's
perceptions about the issue of “road rage”. The data shows that people who have heard
about “road rage” either on television, radio, or have read about it in newspapers or
magazines were more likely to believe the level of “road rage” has increased. Likewise,
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people who have discussed the issue with friends and colleagues were also more likely to
believe that the level of “road rage” has increased.
Conclusion and recommendations
Truths about “road rage”
Introduction
It is very difficult to assess whether “road rage” is increasing in Victoria. The VCCAV survey
was the state's first measure of “road rage”. It is therefore not possible at this stage to
ascertain whether the actual incidence or “road rage”, in any of its forms, is increasing. The
majority of Victorian drivers believe that “road rage” has increased over the past twelve
months and aggression and/or violence on Victorian roads is clearly a concern for many
drivers.
The VCCAV survey clearly indicates that the incidence of mild “road rage”, and the incidence
of severe “road rage” is different. Whilst the various behaviours that comprise mild “road
rage” are relatively frequent, the more serious “road rage” behaviours are less common.
Only two percent of people have, as drivers, been in a situation where another driver has
become so annoyed with something they thought they did that they got out of their vehicle
and assi!ulted or tried to assault the other driver or their passenger(s), This compares to an
estimated five percent of Victorians aged 15 years or over who perceived themselves to be a
victim of assault for the
12 months ending November
1996
(1996 Victorian Crime
Victimisation Survey),
Other severe forms of “road rage” are more common. Fourteen percent of drivers had been
followed by another driver who wanted to let them know they were upset and 16 percent had
experienced another driver swerving in front of them as an angry reaction to something they
did. Although these forms of severe “road rage” do not result in physical injury, they are
nevertheless intimidatory and can cause psychological harm. They contribute to a climate of
fear and are unacceptable behaviours on the road.
In contrast to the low incidence of severe “road rage”, the majority of Victorian drivers
experience the more minor forms of “road rage”. Fifty eight percent of drivers have been a
victim of some form of mild “road rage” in the past 12 months, and 73 percent of drivers have
been a victim of some form of mild “road rage” in the past two years. There is clearly an
unacceptable level of aggression on Victorian roads which contributes to people's perception
of public safety and fear of harm.
Who are the victims and perpetrators of “road rage”?
The survey shows that the behaviours that comprise the severe “road rage” category are
more likely to be perpetrated by males, against males. For example, young males, aged 18-
24 were more than three times more likely to be assaulted by someone in another car who
was annoyed at something they supposedly did compared to the population as a whole.
The survey also shows that males aged between 25-34 years old were over twice as likely to
have someone attempt to run them off the road as a result of someone being angry at
something they supposedly did on the road, than the general population. They were also
more than twice as likely to have their vehicle bumped by another vehicle. They were also
significantly more likely to have been followed and for another driver to swerve in front of
them.
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Of all drivers who were victims of serious “road rage”, six percent had experienced another
driver getting out of their car and assaulting them or one of their passengers because they
were annoyed. This was more likely to happen to males (11%) than females (1%).
According to the survey, males were twice as likely as females to commit severe “road rage”
generally and to get out of their vehicle and approach another vehicle, and were three times
more likely to follow another person to let them know that they were upset.
Examining the less serious end of the continuum of behaviours that constitute “road rage”,
males were also more likely to exhibit mild “road rage” behaviours than females. In all but
two categories of mild “road rage”, young males aged 18-24 years were more likely than any
other sub group to display that behaviour.
Other studies have also found that “road rage” victims and perpetrators were more likely to
be male. In the Crime Research Centre’s report Road Rage: Driving Related Violence in
Western Australia, an analysis of police data revealed that of the 797 identified “road rage”
incidents, 17 percent of cases involved female victims and 83 percent involved male victims.
Where the sex of the offender was known, males constituted the majority of offenders (93%).
Victorian newspapers in 1997 reported details of at least 69 incidents of “road rage”. In the
majority of cases, both the victim and the perpetrator were male. There were twice as many
male victims as female victims, and where the offender’s gender was identified, 89 percent
were male.
In this way, “road rage” is no different to other' forms of violence. The VCCAV report Public
Violence - A Report on Violence in Victoria found that males predominate the crime of
serious assault, both as victims and offenders. Chappell and Egger’s Australian Violence
Contemporary Perspectives II asserts that:
The relationship between masculinity and violence is striking… Australian
research suggests that males compromise 89 percent of homicide offenders,
91 percent of violent property offenders, 90 percent of assault offenders and
almost all sexual assault offenders (p. xxxiii)
“Road rage” does not appear to be a unique phenomenon. The Crime Research Centre’s
report states:
..Perpetrators of road violence, on the whole, tend to fall into fairly predictable
categories. They tend to share the same characteristics as perpetrators of
other forms of violence. In contrast to the stereotype of the “road rager” as the
adult, tormented to the point of madness by years of urban gridlock, the
perpetrator of road violence emerges more often as a young and
inexperienced driver... Young men who accept violence as a problem solving
technique, and who have previously used violence are much more likely to be
perpetrators (p. 3)
Fears of “road rage”
It is evident that there is a level of fear associated with aggression and/or violence
associated with motor vehicle use. The VCCAV survey asked people about how the~. felt
when they were victims of mild “road rage”. Twenty nine percent responded that they feel
frightened, nervous or threatened. Females were more likely to feel frightened, nervous or
threatened (38%) compared to males (20%). Females aged 35-44 years old were the most
likely sub group to feel this way (46%) and males aged 45-54 were the least likely to feel this
way (11%).
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Over half of Victorian drivers believe that the level of “road rage” has increased in the past
twelve months. Females were more likely to believe the level of “road rage” has increased
(59%) compared to males (44%).
Violence between strangers in public places usually takes place at certain times and in
certain places. In many cases people can modify their behaviour to decrease their chances
of being a victim of violence, for example, not walking alone late at night in a dark alley.
However “road rage”, unlike other forms of public violence between strangers, has been
portrayed as having the potential to affect any person at any time. Being in a car on the road,
either as a driver or a passenger, is an activity that most people cannot avoid. Aggression
and/or violence arising out of driving incident is a topic that most people can apply to their
lives. It is likely to tap into some people’s fears partly because it seems so out of their
control.
Media
The role of the media is clearly evident in shaping the community’s perceptions about the
issue of aggression and/or violence on Victorian roads.
There were over 169 newspaper articles in 1997, in Victoria, dedicated to the topic of “road
rage”. This equates to, on average, over three articles a week..
The VCCAV survey shows that people who have heard about “road rage” either on
television, radio, or in the newspapers or magazines have an increased likelihood of
believing that the level of “road rage” has increased.
People who committed severe “road rage” were also more likely to have had media
exposure to the issue than people who had never committed either form of “road rage”.
Furthermore, people who were victims of “road rage” were more likely to have had media
exposure to the issue than people who had not been victims of “road rage”.
It is difficult to explain this link between media exposure and “road rage” perpetration and
victimisation. It may be that people who have read about “road rage” in the media, or who
have watched something about it on TV, are able to identify and remember their experiences
as “road rage”, whereas people who do not remember media coverage of the issue may not
connect their experiences with the term. As Mr Gray (NRMA) stated:
It can be given a catchy, sensationalist kind of headline, ...in a newspaper,
that doesn't really relate to what's happened at all. So people suddenly who
would never even have beard the term “road rage” start saying, “Oh yes, you
know I’ve had “road rage” happen to me,” because someone did X, Y and Z
last year or something, whereas before they would never have even known
the term, they would have not even probably worried too much about the
incident.
It may also be that the media, through discussing the topic generally and providing the public
with information about certain incidents, have influenced certain people to react in similar
ways when they become angry on the roads.
The VCCAV consulted with a range of people throughout this project. During a number of
consultations there was a concern that there may be a ‘copy cat’ effect on some people who
saw the media coverage of certain incidents. Concern was raised particularly in relation to a
notorious incident in 1997 involving a convicted paedophile which received a very high level
of media coverage, both in the print and electronic media.
Blurring
It seems that in some cases of aggression and/or violence associated with motor vehicle use
there is some ‘blurring’ between the concepts of victim and aggressor . Often with incidents
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of aggression and/or violence that arise from a minor traffic mishap, it is unclear who is the
instigator, and who is the reactor. Both parties involved can perceive the other person to be
the initial aggressor. Some drivers may also misinterpret a gesture, or be unaware that their
driving behaviour is interpreted as aggressive. It is difficult in these cases to effectively put
people in categories of ‘victim’ and ‘aggressor’. When looking at the perceived cause of
severe “road rage”, 11 percent of victims perceived the cause of the incident to be that they
tooted their horn at the other driver.
The survey suggests that there is also a blurring of people's perceptions of the distinction
between minor and extreme behaviours. People were more likely to perceive themselves as
victims of severe “road rage” if they had also perceived themselves to be victims of mild
“road rage”. Likewise, people were more likely to perceive themselves to be victims of mild
“road rage” if they had also experienced severe “road rage”. Moreover, people who admitted
to mild “road rage” were more likely to have also committed severe “road rage”, and vice
versa.
The media has played a role in blurring this distinction by portraying the issue as a danger
that is ever present. The varying degrees of behaviour that are encompassed by “road rage”
are not acknowledged; rather it is treated as one monolithic phenomenon. NRMA states:
Many of the more minor incidents, such as use of the car horn, come more
from driver frustration than anything that comes close to a ‘rage’... The vast
majority of incidents of frustration in the driving environment do not result in
violence and linking these two very different behaviours under one umbrella
only promotes the idea that the frustration that many drivers feel could easily
become more violent - it clearly does not. (Gray, NRMA p. 2)
Escalation
The VCCAV survey suggests that there is a danger that some people’s reactions to being a
victim of mild “road rage” may escalate an incident.
The survey shows that a person was more likely to be a victim of “road rage” if they have
also been a perpetrator of “road rage” and vice versa. A person was also more likely to be a
victim of severe “road rage” if they had also been a victim of mild “road rage” and vice versa.
This link between “road rage” victimisation and perpetration, as well as the increased
likelihood of persons being both mild and severe “road rage” victims and/or perpetrators,
suggests there is a tendency for some incidents to escalate from a mild incident to a more
serious one. This is especially apparent in light of the fact that people who commit “road
rage” have an increased likelihood of an aggressive reaction to being a victim of mild “road
rage”.
People who admitted to being “road rage” perpetrators were more likely to feel angry, get
worked up, feel aggressive and were more likely to feel like they could get out of the car and
express their anger physically when another driver became angry at them on the road.
Seventy three percent of severe “road rage” perpetrators felt angry/violent when another
person displayed mild “road rage”. This compares to only 47 percent of people who had
never committed “road rage” feeling angry/ violent when they were a victim of “road rage”.
There is an obvious danger that some people's reactions to other driver's anger may
escalate an incident.
When presented with another driver who is exhibiting mild “road rage” towards them people
who have admitted to committing severe “road rage”, were significantly more likely to tailgate
them, shout abuse, gesture, beep, or drive more slowly to annoy the other driver. They were
significantly less likely to ignore or indicate they were sorry. This increased tendency for this
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group of drivers to display an antagonistic or aggressive reaction to mild “road rage” also
points to the likelihood of an incident escalating.
Matthew Joint writes:
Some of the worst cases of “road rage” have occurred where the opportunity
for the vehicles to separate and go their own ways does not present itself.
Gesticulations and aggressive manoeuvres have heen exchanged in a rapidly
degenerating discourse. Worked up into a rage, one or both drivers have then
got out of their vehicles and physically attacked their adversary and/or his
vehicle.
The VCCAV position
The VCCAV believes that there should be further attempts to quantify the problem of
aggression and/or violence on Victorian roads. Without reliable data it is very difficult to
assess the seriousness of the issue. The VCCA V believes that all forms of “road rage” are
unacceptable and belief systems that underpin aggressive and/or violent behaviour on the
roads need to be challenged.
The VCCAV believes that there could be a discrepancy between community perceptions of
the level of “road rage”, and the actual level of “road rage”. This level of community concern
contributes to an increased fear of crime in Victoria.
People’s perceptions and in many cases fears, about the issue of aggression and/or
violence associated with motor vehicle use are founded on anecdotal evidence that clearly
lacks any statistical basis. The VCCAV believes the community should be infonned of the
known proportions of the issue through the publication of this report so as to dispel any
misconceptions that contribute to this fear.
The VCCAV survey identified sub groups who were more likely to be perpetrators and
victims of “road rage”. This information can be used in the development of short tenn,
specifically targeted strategies to address the problem of aggression and/or violence
associated with motor vehicle use. For example, the relatively high incidence of mild “road
rage” could be addressed by the development of an education campaign aimed at young
males, which highlights the dangers of aggressive driving.
Materials such as the VicRoads brochure ‘Keep your cool in the car: How to deal with
aggressive driver behaviour’, which provides advice on how to reduce stress on the road and
how to avoid conflict, should be widely distributed.
The first time that most people learn the formal and informal rules that apply to driving is
when they go for their car driver’s licence. When first time drivers apply for a Victorian car
driver’s licence, they have a driving test and a computer based knowledge test. They also
have to sit a hazard perception test which indicates a person’s ability to recognise and deal
with traffic hazards.
An effective strategy to address the problem of aggression and/or violence associated with
motor vehicle use would be to include information about the dangers of aggression and/or
violence on the roads in the Victorian Traffic Handhook. The knowledge test is based on
information available in this book. Scenarios involving aggression and conflict resolution
skills could also be built into the hazard perception test.
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This strategy would be especially effective as the majority of people going for their licence
are aged
18-24, which is the group who are over represented as both victims and
perpetrators of mild and severe “road rage”.
Recommendations
The recommendations of the VCCAV in relation to aggression and/or violence associated
with motor vehicle use are as follows:
Recommendation 1: The VCCAV recommends that the VCCAV survey be
repeated so as to provide a means of measuring the incidence and perceptions
of aggression and/or violence associated with motor vehicle use over time.
Recommendation 2: The VCCAV recommends that discussions be held with
Victoria Police about the possibility of developing a method of identifying 'road
rage’ incidents amongst all incidents reported to Police.
Recommendation 3: The VCCAV recommends that the public be informed of the
findings of the VCCAV survey.
Recommendation 4: The VCCAV recommends that a community education
campaign be developed to raise public awareness of the dangers of “road rage”
behaviours and to educate drivers about appropriate driving attitudes and
behaviour.
Recommendation
5: The VCCAV recommends that information about the
dangers of aggression and/or violence on the roads be included in the Victorian
Traffic Handbook, and that scenarios involving aggression and conflict resolution
skills be built into the hazard perception test.
Acknowledgements
The VCCAV would like to acknowledge and thank Ms Sarah Sanders, the researcher and
author of this report. Thanks also go to the Council members, especially Mr Bill Horman and
Superintendent Bob Lovell, who were members of the working group. The VCCAV would
also like to thank: Dr Ken Polk, Department of Criminology, The University of Melbourne for
the original idea for the questionnaire, Sergeant Sean Carroll, Victoria Police for all his help,
Mr Ian Faulks, STAYSAFE Committee, for organising the meetings in New South Wales; Ms
Charmaine Cruise, Department of Justice library for her help with the newspaper articles; Mr
Darren Pennay, Wallis Consulting Group for his assistance in developing the survey, and
VicRoads for their permission to include one of their brochures as an attachment to this
report.
Bibliography
AAA Foundation for Traffic Safety (1996) Report on Aggressive Driving, Washington
AAMI (1996 &1997): AAMI Crash Index Melbourne
Australian Bureau of Statistics. Recorded Cillize 1996 Catalogue No 4510.0
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Colac Community Road Safety Council (1995) The Effects of Stress on Driving
Connell, D. & Joint. M. (1997) Driver Aggression Gi?iip Public Polica' Discussion Paper
released March 16, 1997 AA Foundation for Traffic Safety, Road Safety Unit. Washington
DC
Chappell, Duncan & Egger, Sandra (1993) Australian Violeince: Co ii te ii Ipola
1:1
Peispectives IL Second Natioiial Coiifeience on Violeiice. Australian Institute of
Criminology
The Crime Research Centre. University of Western Australia (1997). Road rage: Driving
related violence in Western Australia. Perth, WA. Report for the Royal Automobile Club of
Western Australia.
Department of Justice (1998). 1996 Victorian Crime Victimisation Study Findings. Criminal
Justice Statistics and Research Unit.
Elliot & Shanahan (1997). An examination of the nature and extent of “road rage”. A
Discussion Paper. Prepared for VicRoads
Gray, S. (1997). Road Rage: A Hot Issue or just Lukewarm? NRMA.
Grey, E.M., Triggs, T.J. & Haworth, N.L. (1989). Driver aggression: The role of personality,
social characteristics, risk and motivation. Report CR 81. Canberra ACT: Federal Office of
Road Safety (FORS).
Mizell, L.
(1997). Aggressive Driving: Three Studies. AAA Foundation for Traffic Safety,
Washington DC.
Mooren, L. (1997). Road Trauma - An Act of Violence? A Paper given at The Sixth
International Conference on Safe Communities, Consolidating Communities Against
Violence, Johannesburg, South Africa, October 1997.
Roads and Traffic Authority, Road Safety and Traffic Management Directorate (1997).
Sharing the Road Hotline Survey Results, July 1997.
STAYSAFE Committee (1997). Police Service Responses to Questions On Notice. Inquiry
by the STAYSAFE Committee Into Aggressive, Intimidatory, Menacing and Abusive
Driving, 3 February 1997
Wright, P.G., Gaulton, R.E. & Miller, I. (1997). Road rage: An eaploratory study. Wellington,
New Zealand: New Zealand Police.
Victorian Community Council Against Violence (1992). Public Violence - A Report on
Violence in Victoria.
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CAN SPEEDING BE JUSTIFIED?
Sarah Redshaw
University of Western Sydney
SOURCE: Redshaw, S. (2000). Can speeding
be justified? Paper presented at the internet
conference—‘Aggressive
driving
issues
conference’,
16 October
2000-30 November
2000,
http://
www.aggressive.drivers.com,
accessed on Tuesday 31 October 2000.
There is a lot of community acceptance of speeding and the kinds of justifications that are
given centre around people regarding themselves as good enough drivers to decide what
speed to travel at for themselves. There is an evident lack of acceptance of speed limits. It
seems that no matter how much better roads are and with speed limits up to 110 km per
hour, there remains a strong desire to exceed speed limits. The level of acceptance of
speeding is fairly widespread and besides the problems this causes amongst experienced
drivers it sets a very bad example to young drivers. Many drivers of all ages experience
being 'pushed along' in traffic above what they are comfortable with, which is typically
exceeding speed limits. Many drivers exhibit a great deal of impatience with drivers travelling
at or near the speed limit and can become quite aggressive. On highways where there are
60 km/h zones these are often ignored by drivers who either fail to notice what speed they
are doing and the change in acceptable speed limit, or simply choose to ignore speed limits
in these areas. This paper explores the culture of speeding that appears to be an implicit
part of acceptable driving practice.
I have been examining a lot of the literature and research on driving attitudes, young drivers,
and speeding and the more I looked at it the more I realised there was a gender issue
operating that is important and needs to be discussed. The way we drive is influenced by a
culture or cultures around driving and these tend to be male dominated. The kinds of cultural
influences operating in male attitudes to driving and the enforcement of rules encompass
beliefs and ideals as well as the kinds of actions that will be determined by these. While it
may appear to be great fun to express one's individuality as a person through cars and
driving, the roads are not an appropriate place to do it. The needs and functions of driving
have changed, there are more cars on the road and drivers with varied needs and interests
as drivers, yet male ideals of driving remain dominant. Expressing oneself through the kind
of car one has is one thing, but expressing it in the way one drives is not really a luxury we
can afford.
This paper will discuss some of the cultural aspects of driving by looking at attitudes as they
are reported in a number of forms. One form is research reports and statistics, another is
qualitative studies and discussion papers, and finally there are newspaper letters to the
editor (not to mention advertising and magazines which I will not deal with here). I will
examine a few of these as exemplifying certain community reactions to policing of speeding.
Male attitudes to driving, passed down from father to son can be detrimental for purely
economic and strategic reasons—there is a lot more traffic to deal with and social
environments need to be protected. Consequently, there are a range of necessary limits to
where cars can be treated in certain ways. Men have different attitudes and purposes
around driving (Walker, 1996; Rothe, 1994) and while these are not necessarily wrong they
certainly need to be put into perspective. Many men like cars and driving, and many driver-
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centred initiatives have consequently moulded our environment. Driver-centred means that
roads tend to carve their way through our lives with priority expected if not given, to the
needs of drivers. Young male drivers are to some extent casualties of a masculine
dominated culture in driving.
A survey
The 1999 Community Attitudes Survey shows that 87% of the population surveyed (a total of
1600) agree that speed limits are generally set at reasonable levels—50% even strongly
agree; and yet 82% of males and 72% of females speed at least sometimes. Only 35%
consider speed to be the most important factor contributing to crashes and 58% mention it
when nominating 3 causes of crashes. 65% of males and 47% of females consider fines for
speeding as revenue raising and 39% of males and 27% of females consider it okay to
exceed the speed limit if they are driving safely.
While 49% of females support strict enforcement of the 60 km/h speed limit, only 39% of
males do, and in 100 km/h zones, 44% of females but only 25% of males support strict
enforcement. 52% consider doing 5 kms or more over the speed limit acceptable in a 60
km/h zone and 64% tolerate 5 kms or more above the speed limit in a 100 km/h zone—10%
at 115 km/h or more.
After a crack down on speeding over the December/January break in 1998/99 a number of
letters appeared in the Sydney Morning Herald, many of which complained about the
increased police presence and fines for speeding. There have been complaints of this kind
for a number of years and it is interesting to note that no matter how much roads have been
improved and speed limits increased, it is never enough. Many expect to travel faster. There
are many consequences of speeding which drivers fail to accept due to an underlying
acceptance of the need and right to speed.
To a great extent authorities have tried to cater to the demands of motorists and this has
included creating opportunities for higher speeds—motorways and highway upgradings and
so on. Nevertheless police and other authorities are accused of opportunism when it comes
to policing speed limits.
It is clear that men are more likely to speed than women, though that is changing,
particularly amongst younger women, and the culture of driving has been dominated by a
masculine culture of pushing the limits and risk taking. This has grave consequences for the
public in general, but particularly for younger drivers who then take on the same attitudes
about speeding.
There is also a strong denial of the consequences of speeding with many feeling that they
are sufficiently skilled drivers to handle the vehicle and whatever conditions might present
themselves. It is becoming more and more evident, however, that it is not just skill that
matters.
A good driver
What is a good driver? Often this is based on level of skill, and males tend to see
themselves as far superior in handling motor vehicles than females. Young males will
typically make derogatory comments about female drivers, just as they did in the 1950s
(RTA 2000), despite the fact that many more women do drive and women have a better
safety record—fewer deaths and hospital admissions (FORS, 1998a), fewer violations and
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less risky driving (FORS, 1998b). The fact that women do have a better safety record
appears to only encourage the idea that women are inferior which indicates that good driving
is strongly equated with riskier practices for men—pushing the vehicle to its limits and being
able to handle it, getting ahead of the traffic, being in front, and so on. Women are generally
more content with taking their time to get where they need to go, and less concerned about
demonstrating the virtues of the vehicle or their driving skills.
Young women drivers are not becoming the same as young men, however, they are
becoming more aggressive. They don't want to show off their vehicle or their skills but they
do feel they have to be aggressive to get where they want to go and are often in a hurry. It is
of course not really possible to do straight comparisons between men and women since the
variations between men as drivers and between women as drivers are at least as profound,
if not more profound, but it is tempting to do so when there is so much rhetoric against
women drivers. It is tempting to try to show without a doubt that where women might be
certain kinds of drivers, men are another.
The main point I want to draw from this is that there is an emphasis, in motoring discourse at
least, on the kinds of things that men tend to want, like cracking down on drivers guilty of
'lingering in the overtaking lane' instead of, as one motorist put it in a letter to the SMH's
Motoring editor Peter McKay; 'meaningless Speed Kills campaigns ... why can't the RTA air
commercials to combat incompetent driving?' (Mixed Grille Column, Saturday, January 30,
1999, p.81). What the letter writer considers 'incompetent driving' could be anyone who gets
in his way, and there is an obvious preference for the right to speed being expressed over
the need for caution and patience.
Letters to the editor of the Sydney Morning Herald in January 1999 reflect a level of
community acceptance of speeding. These indicate that there is a great deal of objection to
police targeting speeding as a major cause of road deaths. I will outline here the sorts of
objections raised, the areas where the writers think the blame should be placed (rather than
speeding), and the sorts of strategies and justifications used to defend speeding.
The apparent 'good sense' implied in these letters indicates that the writers, all of whom are
male, consider many in the community would agree with them, share their objection, and
that what they are arguing does make 'good sense'. The fact that the paper has published
them indicates that the editor regards them as reflecting a significant community sentiment
or at least a popular controversial issue.
There are many reasons to think that there is a high level of community acceptance of
speeding as a reasonable thing for 'responsible drivers' under 'the right circumstances',
which generally means men. People say it in conversation fairly regularly and these writers
offer a few reasonably well accepted arguments in defense of speeding. The less well
thought out aspects of driving rules are those which most need to be talked about and
considered. The main ones are a lack of awareness of the reasons for speed limits and the
implied right that individuals, particularly males, should be able to decide for themselves
what the limits should be.
The titles of the pieces themselves show the sentiment reflected; 'Speed not the worst killer
on the road' and 'No such thing as one safe speed'. Speeding is clearly being defended in
these titles as well as in the contents of the letters. The second title is more subtle in that
one needs to read the relevant letter to see what it actually means (I did anyway, but I
suspect some would know immediately). It also plays on the campaign, 'Safe speeding,
there's no such thing'. A subtle change of words makes the change almost unnoticeable at
first. What it means is that the speed limits themselves imply a 'safe speed', but because
conditions, circumstances and driving ability vary they could not possibly be appropriate.
Since the reason for having a speed limit is precisely because conditions, circumstances and
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driving ability vary, the claim can only be read as a justification for being able to decide the
speed one wishes to travel at for oneself, which you can do, but only up to the point marked
on the sign.
Speed limits seem to be taken as the minimum rather than the maximum appropriate speed.
The annoyance exhibited by many drivers when anyone drives below the speed limit is a
clear indication that there is a high expectation that people will at least travel as fast as the
speed limit, certainly not less than it. Perhaps this indicates that the purposes and forms of
speed limit signs ought to be reassessed.
The police, the RTA (Roads and Traffic Authority), and the Minister come under a lot of fire
from most of these writers. Interestingly they are the authorities, the ones who institute the
regulations which are both being called for and criticised in these letters. What is being
called for is more policing of drug and alcohol use, better driver education, road
maintenance, and roadworthy checks on vehicles. What is being criticised is policing of
speed limits. This is a bit like the stereotyping of the bad driver that Eddie Butler-Bowden
talks about in his paper 'Road Hogs to Road Rage' (1998, p.66-83). The problem driver is
always someone else who does something that is really bad compared to what the average
driver does—take drugs, drink and drive etc.—while the average driver merely speeds.
Butler-Bowden states; 'According to popular lore, there are two fundamentally different types
of bad driver—the inept and the dangerous—and virtually all driver stereotypes fit into one or
other of these stereotypes. Examples of the inept include old men wearing hats, Volvo
drivers, so-called "ethnics", caravaners, old ladies off to play bowls, "housewives" and, in
fact, any woman. Examples of the dangerous include young hoons, taxi drivers and
"truckies"' (1998, p.68). Who is left?—men of various ages driving various kinds of cars,
who incidentally have been the ones making all the rules and influencing what happens on
the road up until at least the 1980s. Typically, it seems what is desired is to have the rules
apply to everyone else but not to themselves.
The letters
The first letter I will examine is under the heading 'Speed not the worst killer on the road',
which notes that the road toll in the Northern Territory over the holiday break was zero.
There are no speed limits on many roads in the territory which seems a significant point to
the writer in quoting the statistic, although he makes no allowance for the fact that the
territory has a lower population and per capita generally has one of the highest road tolls in
the country. He goes on to say that 'this news will certainly not improve the attitude of drivers
in the region who receive a letter in the mail telling them that they were selected by the
police radar speed-trapping lotto to contribute to the State road tax'.
The region being referred to is unclear—either it is the Northern Territory where they are
fining people for speeding where there is no speed limit—the implication here is that
speeding fines are irrational and irrationally doled out; or it is the NSW region, in which case
the implication is that if there were no speed limit the roads would be safer and we wouldn't
be getting 'arbitrarily' fined.
The 'attitude' which will not improve is also unclear. It could be the attitude that one should
not be fined for merely speeding or it could be the attitude itself that speeding is okay. There
is an underlying acceptance or at least acknowledgement in the ambiguity: the attitude that
speeding is okay is both acceptable and therefore not to be disciplined, and unacceptable. If
the attitude being referred to is the attitude that speeding is okay then why would it need
improving if it were not also a questionable attitude? If the attitude is that being fined for
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speeding is a ridiculous waste of time, money and resources, which the rest of the letter
supports, then there is tacit support for the idea that speeding is okay.
The writer goes on to state four factors causing road deaths and to claim that speeding is a
cause only in 'highly selective cases'. What the 'highly selective cases' are is not outlined
and so it is left to be inferred from what else is said. The writer regards alcohol and drug use
as the real problems and accuses police of not tackling these enough—'I would like to know
why the police have given up on serious testing for drink drivers'. As the writer states, his
concern here is related to his recent personal experience of an 'alcohol-related road death'.
What the writer sees as insufficient police checks on the use of marijuana and the wearing of
seat belts then becomes the subject of discussion.
The police are described by this writer as 'lazy', 'taking the easy way out' with their 'random
mass-culling approach'. He objects to speed traps but states that if police must continue with
them then they should patrol the roads and face drivers 'to tell them they have offended'.
The latter idea involves the implication that the police are hiding from the public because
their fines are unreasonable and they don't want to give drivers the opportunity to argue with
them.
The writer clearly regards speeding as the least significant factor in road deaths and ends
his letter with a threat to the government; 'the March election is on its way and ... responsible
drivers are voters too'. Responsible drivers are not defined but rather implied here. The
implication is that there are drivers who are 'responsible' enough to speed when they think it
is appropriate and they should not be fined for doing so.
The second letter under this heading laments that 'Nothing has changed. ..
. the same tired
old rhetoric' is being trotted out and that police are 'holding drivers culpable'. He demands
that 'policing methods' change from 'reactive' to proactive' and that the police 'come out from
behind the bushes'. The final line, 'The policeman you can see on the highway is a greater
deterrent than the one you can't', suggests that the writer agrees with the need for policing,
however this appears to contradict the complaint that police are 'holding drivers culpable'.
While the last line appears to consider police presence a good thing the rest of the letter is
an attack and complaint against the police.
Amongst the letters under the heading 'No such thing as one safe speed' there is one which
clearly agrees with the campaign against speeding. The writers state that the campaign will
result in drivers slowing down and that speed does affect the severity of injury. The letter is
finished off in favour of fines as revenue raising which 'helps to pay for the hospital care of
those already injured on the roads and, in the process, it might even save some lives'.
This letter, co-written by a woman and a man, looks at the broader implications of
speeding—not just road deaths, but road casualties as well. It reflects acceptance of the
speed regulations and regards this as common sense. To show how obvious it is that speed
causes more severe injury in accidents they recommend to sceptics that they close their
front door and then 'walk into it, then take a few steps back and run into it ...
.'
. This 'small
experiment' has the effect of making the point obvious, simple, down to earth, and
indisputable.
Of the three remaining letters under this heading, two again dispute the need to police speed
limits and the appropriateness or 'arbitrariness' of speed limits and the third is from the NSW
Minister for Transport Carl Scully, defending the need and record of the government in
dealing with road safety issues. The Minister reinforces the part that speed plays in road
fatalities, stating that 'it was a factor in 40% of fatalities in 1998'. He then goes on to highlight
police operations in regard to the use of marked cars, random breath testing, and drug-
driving laws.
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The other letters state their agreement with the previous letters that have been analysed
here and which were published a few days previous to these. In the first, speed cameras are
referred to as 'remunerative' and the adage 'speed kills' is strongly disputed. 'Otherwise', it is
stated, 'we would go back to the days of the little man with a flag walking in front of vehicles'.
Here the writer is resorting to extremism to defend speeding and express indignation at
being fined for merely speeding when other drivers are doing much worse things.
Other research
It is interesting to note the amount of research cited by Peter Rothe (1994) which tries to
establish the value (or lack) of enforcement and fines in an effort to argue, it seems, that
speed should not be regulated to the extent that it is. Research (carried out overwhelmingly
by males) which takes this view misses the point that we only have the convenience of
independent road travel by having some standardised agreement as to how it should most
effectively operate, and focuses primarily on road travel as if the rest of the social
environment was inconsequential.
Rothe fails to discuss the problem of the differences between drivers, and within drivers at
different times, and more importantly, the consequences for the social environments within
which car travel occurs. When he focuses on research which concludes that speed variance
is a greater problem for safety than high speed as such, he does not consider the possible
reasons for speed variance—drivers not familiar with the road, preparing to turn, differences
in confidence level of drivers, drivers looking for something such as a parking space and so
on. It cannot be assumed that driving occurs on lonely highways with a standard driver in a
standard state of consciousness (who would of course be male) when most of it involves
complex social environments with varying conditions according to driver's varying needs.
A paper given by Jeff Quayle given at the Road Safety Conference held in Canberra in 1999
also argues quite strongly for more flexibility on speed. The paper is titled 'Hit by Friendly
Fire: Collateral Damage in the War Against Speed' which in itself implies a number of things.
Firstly that there is a war on and secondly that there is tacit agreement amongst those on
both sides that it is or should be, okay for some to speed. Quayle makes some important
points about where speed limits should be reviewed but there is a definite intention in his
argument to support the idea that speeding is okay for some drivers.
Quayle's main complaint is; 'The fundamental weakness of the mass enforcement of speed
limits is that the aim of distinguishing the safe from the unsafe drivers is simply
ignored'(489). How do we distinguish safe from unsafe drivers? It comes back to the unsafe
being everybody except those like oneself, as surveys in a number of places have shown. It
is men who are more likely to speed and to see themselves as having the right to choose to
speed and increasingly women are following suit—the average driver often does not seem to
count what they do as problematic and so will justify or not notice their level of speed,
tailgating and so on, considering it appropriate due to the ineptitude of all the other drivers.
Conclusions
There have been too many grey areas in road safety due to a particular kind of culture that
has moved from the view that driving is a very difficult, complex task that only specially able
people are able to really manage, to mass licensing and car ownership, where it is
commonly regarded as something anyone can do, but men can do it better. Driving was
extremely male dominated for at least the first half of the century and men regarded
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themselves as superior and therefore more capable of driving than women (and anyone else
they wanted to exclude such as various groups of immigrants). In the last few decades more
and more women have taken on driving and now equal numbers of males and females
choose to get their licenses. With the previous attitudes however, there has grown the
dominance of male centred views—pushing the limits, taking risks and so on, as what driving
is all about.
Certainly it is not the case that all men are aggressive drivers but men on the whole have
dominated driving culture and seen it as their domain. They have wanted to push for faster
cars and roads, and to decide to what extent they can stretch the rules. The 'good' driver
seems clearly to be male and to be related more to the needs and desires of male drivers
than female drivers. This is important in beginning to tackle the major cultural acceptance of
bending the rules, as exemplified in the example of speeding. The speeding driver who feels
he can speed because he is a good driver considers that others should move out of his way
and make life easier for him.
Women taking the kids to school are assumed to be bad drivers because they take their time
or are a bit more cautious about turning. They are likely to be thinking about the kids and
don't 'get out of the way' quickly enough. Likewise, however, men and women commuters
are likely to be thinking about work and pushing to get there as fast as they can. No one is
more preoccupied or a worse driver than everyone else because of that. We are all less
cautious at times when driving than we should be. That includes those who consider
themselves the best drivers.
While those who regard themselves as 'good', 'safe' drivers would like to find ways to
legalise their own practices they typically wish to exclude those who do not participate
according to their standards. This is enough reason to maintain that driving should and must
be regulated, including speed, and this will continue to be the case to an even greater extent
in the future. Regulations in an area such as driving help to ensure that most have access to
the opportunities that driving offers and that it does not merely favour one group at the
expense of others.
Looking at ways to bring about greater community acceptance of the need for regulations is
where our energy should be spent rather than establishing that some drievrs are more
competent than others and should therefore be in a position to make their own rules.
Naturally regulations need to be reviewed and discussed but they also need to be
considered in terms of the opportunities and advantages they create, such as facilitation or
traffic flow and safety in a complex and varied context. How we as a society approach
driving affects how young drivers take to the roads. There are many cultural ideals which
controbute to the driving experience and which need to be examined by younger and more
experienced drivers alike.
References
Australian Transport Safety Bureau (1999) Community Attitudes to Road Safety: Community
Attitudes Survey, Wave 12, 1999.
Butler-Bowden, Eddie (1998) 'Road Hogs to Road Rage', in Cars and Culture: Our Driving
Passions, edited by Charles Pickett, Sydney: Powerhouse Publishing and HarperCollins,
p.66-83.
RTA (2000) Roads and Traffic Authority of NSW, Youth Road Safety in NSW: A Discussion
Paper.
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FORS (1998a) A. Dobson, W.J. Brown & J. Ball, Women Behind the Wheel: Driver
Behaviour and Road Crash Involvement, CR179.
FORS (1998b) R. Over, Women behind the Wheel: A Review of Literature Relating to Male
and Female Drivers, CR177.
Rothe, Peter (1991) Rethinking Young Drivers. New Brunswick: Transaction Publishers.
Rothe, Peter (1994) Beyond Traffic Safety. New Brunswick: Transaction Publishers, pp.96-
103.
Walker, L. (1996) "Under the Bonnet: young men, car-culture and male bonding." A paper
presented to the Masculinities and Society Conference, Newcastle 6th November.
Walker, L (1998a) "Chivalrous Masculinity among Juvenile Offenders in Western Sydney: A
New Perspective on Young Working Class Men and Crime," Current Issues in Criminal
Justice, March, Vol 9, No 3, pp.279-293.
Walker, L. (1998b) "Under the Bonnet: Working class masculinity and the exclusion of
women." Australian Masculinities. Special issue of Journal of Interdisciplinary Gender
Studies, December, 1998.
Walker, L. (n.d.) "Masculinity Motor Vehicles and Government Intervention: An ethnographic
and case study analysis of working class male youth in Western Sydney." Canberra.
Federal Office of Road Safety. In Progress.
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OCCUPATIONAL VIOLENCE IN LONG DISTANCE
ROAD TRANSPORT: A STUDY OF 300 AUSTRALIAN
TRUCK DRIVERS
C. Mayhew
Industrial Relations Research Centre, University of New South Wales
and
M. Quinlan
School of Industrial Relations and Organisational Behaviour,
University of New South Wales
SOURCE: Mayhew, C. and Quinlan, M.
(2001),
Occupational violence in long distance road transport: a
study of 300 Australian truck drivers. Current Issues in
Criminal Justice, Vol. 13 (1): 36-46.
There is increasing recognition of violence in the transport industry, principally that
from passengers in aircraft and taxis, and between car drivers. Less well
recognised is violence experienced by truck drivers. This paper reports on a study
of 300 long distance truck drivers whose experiences of violence were explored as
part of a broader study into occupational health and safety. Quantitative and
qualitative data were collected to estimate incidence and identify contexts. It was
found that while verbal abuse from other motorists was common, physical assaults
were rare. Violence was also commonly experienced at freight forwarding yards,
and occasionally from customers. We argue that violence on the road has to be
understood in a wider context of aggression with offenders having similar socio-
demographic features to other violence perpetrators. In contrast, aggression at
loading yards and from customers is rooted in the intense economic and time
pressures endemic in this industry.
Introduction
Workplace violence is by no means a new phenomenon. After being long ignored, occupational
violence has recently received attention from the media, the ILO, some Australian occupational
health and safety (OHS) agencies and a few researchers (Chappell and Di Martino, 1998; ILO,
1998; Gates and Horseman, 1995; Jenkins; 1996; Nelson and Kaufman, 1996; Mayhew and
Quinlan, 1999).
However attempts to establish the extent of occupational violence, as well as trends over time,
are fraught with difficulties because until recently little effort was made to collate data. Further,
as Chappell and Di Martino (1998:21) observe, the extent of occupational violence is significantly
influenced by whatever definition is adopted. Yet to date there has been no universally agreed
definition. Some agencies collate fatalities and assaults that result in medical attention; others
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include sexual harassment and threatening behaviours. As a result, incidence and severity ratios
vary enormously and are frequently not comparable. We believe consistent data collection and
coding systems need to be agreed and implemented. The Australian National Occupational
Health and Safety Commission (NOHSC, 1999:1) defines occupational violence as: ‘…the
attempted or actual exercise by a person of any force so as to cause injury to a worker, including
any threatening statement or behaviour which gives a worker reasonable cause to believe he or
she is at risk’. In the road transport industry, this definition of occupational violence could be
extended to include behaviour by other motorists that affects the driving capacity of a truck
driver, such as the throwing of objects or missiles.
As well as manifesting in a number of different forms, occupational violence can vary by industry.
Transport industry sub-sectors may attract certain types of violence because of their location
(such as train stations located near the haunts of drug addicts), and shops at interchange coach
stations may be a prime target for armed robbery because of their trading hours, cash on hand,
and limited security. Those who have close contact with customers (such as bus drivers) or who
work with volatile persons (for example, pub courtesy buses or even school buses) are also at
increased risk (see Chappell, 1998:9-10). Working in isolation increases the risks (as with taxi
drivers). Intense production pressures can be additional sources of friction between employers
and drivers, or between individual workers and customers (as in freight yards at peak loading
times). Overall, the primary determinants of occupational violence appear to be the industry sub-
sector of employment, the level of customer/worker contact, whether cash is at hand as an
inducement to robbery-related violence, and the extent of economic and time pressure.
The extent and distribution of occupational violence in the transport industry
Workplace homicide represents the most extreme form of occupational violence. In the United
States, homicide is a leading source of death at work, for example, in 1994 homicide caused
16% of the 6,588 fatal work injuries recorded (BLS 1996,1997). Taxi drivers were the most at-
risk group. Australia, with its stricter controls on gun-ownership, has experienced a far lower rate
of workplace homicide. According to Driscoll et al (1999), occupational homicides were around
2.8% of all traumatic work-related deaths in Australia. Taxi drivers were again one of the highest
risk groups.
Non-fatal violence against workers who drive vehicles can take many forms and include abuse,
threats, or assaults with fists or weapons. Scientific studies of occupational violence have
consistently found increased risks for taxi drivers, particularly abuse and threats from passengers
(HSE 1991 cited in Chappell and Di Martino 1998:46,68; Dalziel and Soames 1997; Mayhew
1999). Across the Australian states there has been a concerted effort to prevent taxi violence
since the early 1990s, with technical engineering solutions the most favoured interventions.
Unfortunately consultation with the workforce has been less effective and technical solutions
(such as screens) as a result have been less well accepted (see Chappell, 1998:13). Yet
preventive interventions are sorely needed. In one study of 100 Australian taxi drivers, 81% had
been verbally abused, 17% threatened with an assault, and 10% assaulted by a passenger(s) in
the immediate past 12-month period (Mayhew, 1999). The severity of injury varied considerably
from fractures to a torn shirt. A number of risk factors were identified: the majority of assailants
were male (83%), young (75% under age 30), and the majority of assaults (72%) occurred
between 6pm and 5 am, with alcohol a factor in 59% of incidents. Most were ‘hailed’ from the
street (46%) or from a taxi rank (36.5%) in the inner and near city suburbs (33%). Attacks were
infrequently associated with fare evasion (15%) unless drivers chased fare evaders (or ‘runners’).
No information on occupational violence from on-site administrative or support staff, or other taxi
drivers, was elicited. In contrast, in the United States Chappell (1998:1,39) identified that 184 of
every 1000 taxi drivers was threatened between 1992 and 1996 - which was approximately four
times the rate for bus drivers. These estimates are likely to be conservative.
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In 1995 a study was conducted that identified variations in exposure to occupational violence
between standard employee workers and those who were outsourced or subcontractors in the
same industry sector (Mayhew, Quinlan and Ferris, 1997). This study included 43 heavy vehicle
transport workers. In the previous 12 months, employee transport workers regularly experienced
verbal abuse (47%), but threats (6%) and assaults (0%) were rare. In contrast outsourced
transport workers were abused less frequently (13%), but threatened (13%) and assaulted (13%)
more often. However the low numbers surveyed means that these date trends are less reliable.
For truck drivers - precisely because they are working - road rage is a form of occupational
violence. Threatening behaviour can be expressed verbally through hand gestures, or by the
manner in which other vehicles are driven, for example, tailgating. The term ‘road violence’ is
preferred over the colloquial ‘road rage’ as it more explicitly locates this form of violence within its
true context. That is, road violence is committed against strangers who drive trucks for a living.
Wolfgang and Feracutti
(cited Morgan,
1997) have argued that attitudes to violence are
inculcated within subcultures so that violence becomes a routine way of transacting difficulties
and conflicts. The most commonly experienced forms of violence across society in general
include verbal aggression, threatening behaviour, street crime and robberies, with assaults and
homicide less common. Typical features of perpetrators of various forms of aggression (and
criminal violence) are: male, young, inexperienced driver, poor impulse control, low tolerance of
frustration, risk taking, substance abuse, Anglo-Saxon origins, fragile ego, frequently
unemployed, and may have been drinking (Morgan, 1997:3-4,18-25,37; Chappell and Di Martino,
1998:56-57,60,64). These characteristics match those of offenders identified in the taxi driver
violence study discussed above. It has also been argued that young unemployed males who
have a violent and anti-social nature typically commit serious offences on the road:
‘…lives by the values of the subculture of violence, and who accepts violence as
a normal behaviour will carry over this behaviour to the driving situations and that
‘accidents’ for these people are not accidents but rather intended patterns of
subcultural behaviour based on the subcultural values to which they subscribe’
(Parsons, cited Morgan, 1997:24).
It is not drawing a very long bow to suggest that there may be links between aggressive driving
and road violence against truck drivers. Nevertheless, there is very limited scientific evidence
about occupational violence in the long haul transport industry. One immediate difficulty is the
aforementioned variations in definitions of violence. A second difficulty is that transport workers
share their workplace (the road) with a range of other road users who are not ‘at work’. Third,
many transport workers are self-employed, owner/drivers, or under short-term contracts.
Employment status has been previously shown to be an important mediating variable that affects
capacity to report injuries and incidents (as workers’ compensation insurance cover normally
excludes self-employed workers in Australia), and time cost disincentives for bureaucratic
reporting procedures that are unlikely to reap significant material rewards (Quinlan and Mayhew,
1999).
Evidence from the survey of 300 long haul transport workers
During May and June in the year 2000, a survey of heavy vehicle transport workers was
undertaken across the Australian state of New South Wales (Mayhew and Quinlan, 2000). In all
300 drivers were interviewed face-to-face and completed a detailed questionnaire with closed
and open-ended questions. These drivers were interviewed at a minimum of 2 truck stops or
fleet depots on the 6 major state highways. Each interviewee was asked ‘have you been verbally
abused, threatened or assaulted at work in the last 12 months (since May 1, 1999)’. Possible
response boxes included: ‘no’, ‘verbally abused’, ‘threatened’, ‘assaulted’, and ‘road rage’.
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The data were separated out by the type of occupational violence experienced and also by
employment status (owner/drivers, small fleet drivers, and those working in larger fleets).
However, as can be seen in Table 1, there were marked similarities in occupational violence
experiences across the employment status groups (although significant variations were identified
for other issues such as working hours and economic stress).
Both the verbally abused and the road rage boxes elicited frequent responses. Across the total
interviewed population of 300 truck drivers, 32.7% had been verbally abused in the immediately
previous 12 month period and 21% experienced road violence, however formal threats (7.7%)
and physical assaults (0.7%) were relatively rare. Thus we believe that lower level occupational
violence in its various forms is a significant (but poorly recognised) occupational health and
safety (OHS) problem for long distance truck drivers. Many accepted this violence as a ‘normal’
part of doing their job.
The similarity in the incidence and severity ratios across employment status groups (Table 1)
suggests that occupational violence is an endemic risk for long distance truck drivers. While
owner/drivers had marginally more abuse and threats than did the other sub-groups, this is
partially explained by the fact that they worked longer hours and were therefore exposed to other
motorists and loading agents and customers for greater periods of time.
Discussion
Analysis was conducted on the sources of the occupational violence. Three distinct core types
were identified (a) verbal abuse and road violence from other motorists; (b) abuse and threats
from staff at freight forwarding or loading yards; and (c) abuse by customers when deliveries
were delayed or more expensive than expected. The severity appeared to vary across these
three types of occupational violence, with road violence potentially the most severe, and that
from customers the least likely to result in a physical assault. In all, 96 (67.1% of all incidents)
could be classed as road violence;
23 (16.1%) emanated from staff or bosses at freight
forwarding yards or depots; and 14 (9.8%) from customers. A further 8 (5.6%) cited RTA/police
harassment of some kind, and 2 (1.4%) of incidents could not be clearly allocated to one
category or another.
The qualitative and quantitative data were examined. It was clear that there were distinctly
different causes for the three forms of occupational violence. In all, 141 of the violence victims
wrote comments about 143 incidents. The most common occupational violence scenarios are
discussed below and illuminated through selected direct quotations. These quotations have
been arranged in order of severity.
(The numeral at the end of each quotation identifies
individual drivers).
TABLE 1: Occupational violence experiences of 300 interviewed drivers
owner/
Small fleet
large fleet
other
drivers
drivers
drivers
(n=99)
(n=104)
(n=85)
(n=12)
No
45.4%
54.8%
57.6%
66.7%
Verbally Abused
36.4%
35.6%
25.9%
25%
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Threatened
10.1%
6.7%
5.9%
8.3%
Assaulted
1%
-
1.2%
-
Road Rage
21.2%
19.2%
21.2%
3.3%
Total Number
54
47
36
4
% With Any
Violent
54.5%
45.2%
42.3%
33.3%
Experiences
Common road violence scenarios
There were consistent similarities in patterns of road violence across the three sub-groups
studied (owner/drivers, small and large fleet employee drivers), and on all the highways where
interviews were conducted. A number of the road violence incidents were potentially very
serious: three had missiles thrown at their windscreens while in transit (interviewee numbers
158,208 &
86), and two had been shot at
(20,100).
There are also important wider
consequences for other road users who can suffer severe consequences from a disabled or
disoriented truck driver in charge of a large vehicle possibly driving at the limit of 100 km hour.
According to the truck drivers interviewed, car drivers were the most common perpetrators of
road violence.
The extent to which individual truck drivers initiated or compounded the road violence is
unknown. Only one of the interviewed drivers volunteered a comment on self-protection: ‘get
idiots in cars. Never been assaulted but carry a pick handle in the front of truck’ (247, small
fleet).
The road violence incidents most frequently occurred in heavy traffic situations near roundabouts
or red lights, or on highways when heavily laden vehicles drove slowly up hills. One important
contributing factor is the lack of general motorist understanding of truck stopping limitations, and
space requirements for turning at roundabouts. It may well be that some motorists fear large
trucks because of their size and weight, and because car drivers cannot readily influence truck
actions. That is, it is possible to hypothesise that large trucks are a threat to the ego of some
motorists. While such a hypothesis is purely hypothetical, support is provided by Morgan’s
(1997) evidence on road rage by car drivers.
‘Driving is inherently stressful and stress may be increasing due to longer and more frequent
journeys and the increasing volume of traffic. For many in the ‘at risk’ group who are concerned
with the presentation of their masculinity, driving becomes another arena of competition, struggle
and apparent hierarchies of power. The road then becomes a particularly suitable ‘screen’ on
which masculine power games are projected and played out’ (Morgan, 1997:2).
Hence road violence can be analysed within a framework of general aggression and status
defence and enhancement. Thus while we believe that improved motorist education and
understanding of truck capacities is clearly needed, this is not sufficient to prevent road violence
directed at truck drivers. A better understanding of the causes of the violence being played out
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on the widely available battleground of the road, and interventions to diminish this, are likely to
have greater long-term benefits. Some of the different facets of road violence are clarified
through direct quotations from truck drivers:
Abuse from motorists in heavy traffic: ‘car drivers when they’re going to work or just knocked
off work; everywhere’ (129, large fleet); ‘car drivers giving you the finger or the thumb and
you can read their lips as to what they are saying’ (214, small fleet); ‘from cars in city:
Sydney, Melbourne, Adelaide and Perth; old pensioners with caravans’ (240, owner/driver);
and ‘car and truck drivers; mainly in the cities. Usually heavy traffic conditions when
everyone gets short-tempered’ (297, owner/driver).
Abuse caused by lack of understanding of truck limitations: ‘cars - a really regular thing.
They assume we can stop on a 10 cent piece. We might beep the horn as a warning sign
and then they abuse us’ (119, large fleet); ‘lot of car drivers when taking off at light or cutting
around sharp corners on the inside. They don’t know the meaning of the warning signs on
back of trailer “do not overtake turning vehicle” ’ (123, owner/driver); and ‘inconsiderate car
motorists pass you, pull in front of you and then they hit the brakes in front of you. They
probably don’t realise what heavy vehicles can do to a car if run over one’ (135, small fleet).
Verbal vandalism: ‘…people in cars and idiots on the UHF at night making threats - complete
idiots. Saying truck drivers are the lowest form of life in the world’ (26, small fleet); and
‘other truck drivers on the radio. You just laugh at them. Probably full of drugs and don’t
know what they are doing’ (272, large fleet).
Specific forms of freight and animal rights: ‘specialised problem. Sometimes we’ll be going
through towns and young women will abuse us for being cruel as we’ve got live chickens on
board. 100% young women, never blokes’ (261- owner/driver who carries live chickens).
Road rage: ‘a car tried to push me off the road by slamming his brakes on. If I hadn’t gone
off the road I’d have taken the side out of his new Falcon. During the rain. Then he
slammed on his brakes and I had to jump on my brakes, and I had 2 B/doubles up behind
me. Then he took off waving his fingers up
- freeway outside of Sydney’
(293,
owner/driver).
Throwing of objects or missiles at trucks: ‘car in the country. They threw an empty coke
bottle at me as they passed and then pulled in front of me and slammed on their brakes.
Scared the hell out of me as I thought it was another one of the suicides - there’s a lot of
that happening now’ (158, owner/driver); and ‘got hit with a rock about a fortnight ago. Hit
just above passenger window. Just kids throwing rocks as you go past’ (208, owner/driver).
Criminal threats and assaults: ‘had a gun pulled on me a couple of months ago. They cut me
off and when I abused them and told them what I thought of them, they pulled a gun on me
at Bankstown’ (20, owner/driver); and ‘car motorists. Got shot at. The RTA was doing a
bridge/weights test and had the road blocked off. A kid went through and started shooting at
us - didn’t hit’ (100, owner/driver).
Occupational violence from staff at freight forwarding yards
We have previously argued that in male-dominated occupations, verbal abuse can become a
normalised pattern of interaction (Mayhew and Quinlan, 1999). Yet in this study only limited
evidence of normalisation of repeated low level abuse was found: ‘if it happens, you don’t worry
about it. Big enough to look after yourself’ (110, small fleet). Further, the sites visited appeared
to have a relatively low incidence of more severe forms of occupational violence. Only one
variable stood out from the data: violence in freight forwarding yards and economic pressures
were closely linked in nearly all incidents.
Economic pressures are widely recognised as intense in the long distance transport industry, and
these pressures show no sign of abating in the short-term. As a result, bankruptcies are
increasingly common amongst owner/drivers and small-scale loading yards, and mergers and
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takeovers are endemic amongst large fleet organisations. Undercutting on quotations is rife as
competition constantly intensifies. In such an environment, competition and aggression between
individual owner/drivers for contracts and loads is probably inevitable. In the freight-forwarding
yards, loading delays exacerbate these tensions and fuel aggression because waiting time is
usually unpaid time. Hence it is not surprising that a number of interviewed drivers cited
incidents when delays, cutting-in on queues, covert incentives provided by drivers to queue jump,
and mistakes by forklift drivers; all of which fueled tensions and sometimes resulted in lower-level
occupational violence. None of the cited incidents threatened the life of a truck driver.
Interpersonal difficulties: ‘different loading people; forklift drivers’ (54, owner/driver); and ‘from
boss and occasionally from loading/unloading place’ (84, small fleet).
Abuse because of time pressures: ‘boss- threatened with dismissal for being late’ (98, small
fleet); and ‘verbally abused on the phone by the boss if you’re going to be late. Everything is
time-slotted’ (289, large fleet).
Abuse because of economic pressures: ‘my boss, because truck is not cost-effective.
Threatened with the sack’ (204, large fleet).
Abuse because of industrial relations issues: ‘I’m a union delegate. From management,
mainly over day-to-day running and things they know they should do and it comes to an
argument to get them done’ (198, large fleet)
Occupational violence from customers
Economic and time pressures also affected the economic viability of some customers. As with
owner/drivers themselves, the viability of many businesses is under threat from larger operators,
declining markets and/or increasing costs. Many small-scale customers of the long distance
truck drivers had been forced to adopt a Just-in-Time approach to the purchase of goods. Thus
delays in arrival of goods were critical to business survival. Hence it is not surprising that
altercations occasionally occurred. Once again, these cited altercations were not in any sense a
threat to the life of the truck drivers involved.
Interpersonal difficulties and status differentials: ‘…you are an animal, not a person, to a lot of
people’ (31, owner/driver).
Abuse because of time pressures: ‘customers abuse you if you are 10 minutes late. They
haven’t got a clue what we go through e.g. half them haven’t driven in snow so you have to
go 40km hour’ (179 - small fleet driver interviewed when snowing).
Abuse because of economic pressures: ‘from customers. Usually little customers who are
struggling for survival and have to take it out on someone’ (192, owner/driver); and ‘it was a
daily basis when I worked on tow trucks’ (94, small fleet).
Abuse because of truck impact on stock: ‘now and again from a farmer because we’re going
on the limit and it’s upsetting their cows…’ (126, owner/driver).
Conclusion
In this paper it was argued that occupational violence amongst long distance truck drivers is an
endemic risk. This violence has three distinct facets: road violence, violence at loading yards
which is fueled by economic and time pressures, and violence from economically stressed
customers. These three facets are largely non-overlapping, the aggressors have a different
profile, the forms of violence have a different incidence and severity, the causes are different,
and preventive interventions vary.
Once the incidence patterns and risk scenarios have been identified, the search for appropriate
and reliable methods to reduce occupational violence can begin. Site and violence type-specific
strategies need to be tailored.
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We believe that road violence perpetrators share a number of characteristics with other violent
aggressors and offenders. For these aggressors, broader societal prevention measures must be
considered. The preventive interventions will involve a range of service providers including the
education system, family support services (it is in the family that aggressive ways of behaviour
are usually learnt), and law enforcement as well as road licensing authorities.
Underlying economic and time pressures fueled the occupational violence in freight-forwarding
yards and from customers. These underlying pressures can be relieved through: (a) waiting
times for loading and unloading can be more efficiently organised. (b) Reduction of excessively
tight time-schedules between pick-up and delivery points can be extended without a great loss to
profit scales. (c) The relatively unfettered ‘free market’ that leads to excessive competition can be
contained by the setting of standardised minimal freight rates per kilometre. Such solutions lie
outside the traditional criminal justice system.
There is one other potential control over occupational violence that has yet to be widely aired in
the long distance transport industry and in the courts. While prevention of occupational violence
is seldom specifically mentioned in OHS legislation, the general Duty of Care in the Robens-
based OHS legislative frameworks in all Australian states and territories requires the provision of
a reasonably safe place and a safe process of conducting work (Johnstone 1997). There can be
little doubt that failure to protect an employee from overt occupational violence is a failure to
meet the general duty of care. In the long distance road transport industry, it is probably only a
matter of time before freight-forwarding companies are hauled before the courts for instituting a
system of work that systemically fuels lower-level occupational violence. Through vicarious
liability provisions employers are also liable for the acts of one employee (such as a forklift driver)
on another (for example, a truck driver being loaded). Further, some threatening acts by
motorists on truck drivers probably constitute breaches of the criminal code as well as breaches
of the road traffic acts, for example, the throwing of missiles.
In sum, occupational violence in long distance road transport is a significant problem in three
distinctive areas of work in the industry. Road violence has the highest incidence and potentially
the greatest severity. Yet preventive interventions lie outside the traditional criminal justice
system and are resource intensive. Policy options could include the inclusion of road violence
prevention in other aggression minimisation strategies and improved driver education. Economic
and time pressures are core contributors to the violence experienced at freight-forwarding yards
and at customer loading and delivery sites. Once again the most effective prevention initiatives
require intervention from outside the criminal justice system via standardised minimal freight
rates imposed across all sectors of the industry. Thus we believe that prevention of all three
types of occupational violence experienced by truck drivers will require a broad policy and
strategy approach.
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RAGE ON OUR ROADS
H. Kelly
New South Wales Police Service
SOURCE: Kelly, H. (2001). Rage on our roads.
Australian Police Journal, September, 150-166.
EDITORIAL NOTE: In this article the author documents a recent case of ‘road
rage’ that occurred on a major Sydney road. She chose to change the names
of all persons involved in particular case in order to protect the innocent and
avoid embarrassment to the many players involved.
On common road
The frightening thing about being a victim on the road is that you only have to be travelling in
car to be a potential victim. It doesn’t matter who you are and what you’ve done in the past,
as soon as you leave the driveway in a motor vehicle you’re on common ground and your
destiny suddenly becomes determined by every other driver around you.
This was certainly the case for three people who lost their lives in Sydney on a Monday
afternoon in mid-November 1997. While this fatal motor vehicle accident is like so many
others, it was also very different and highlights the extreme and non-discriminatory nature of
roadway crimes and the detailed police investigations that must follow.
Background
Jeremy Cook had been looking forward to this Monday morning for some time. Married for
many years, he and his wife had decided to purchase a cat and had been searching for
some time to find a relatively rare Russian Blue kitten that they felt would suit their quiet
studious lifestyle. Some months earlier he had contacted a professional breeder in Belmore
and was told that it might be some time before such a kitten became available. The week
before he received the call he had been waiting for and decided to keep the news from his
wife so he could surprise her.
First stop was a pet shop to get a cat cage, then to the Belmore cat breeder where he
carefully examined the litter for his perfect choice. Selection made, he bundled up his new
baby and thought about how he would complete the surprise plan. Filled with excitement
about his new purchase he tought about heading straight to where his wife worked, which
meant a 40 minutes trip to the other side of town. Seeing the kitten’s distressed state
however, he decided the sensible thing to do was to go straight home and wait for his wife to
return from work.
The trip home was expected to take about 30 minutes, not being very familiar with the area
he felt a sense of relief when he turned onto Canterbury Road which would take him straight
into the city. He could now relax and let his mind drift to the surprise that awaited his wife.
Jeremy had only been on Canterbury Road for less than a minute when a silver Cordia
coupe ahead of him caught his attention. The car was sitting particularly low and appeared
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to have blue plastic packing tape loped around the exhaust and tied to the rear hatch door.
The vehicle’s whole exhaust system seemed to sway and almost scrape the ground with
every bend in the road. Jeremy allowed his car to slow as he imagined bits of this makeshift
exhaust breaking away from the Cordia and come flying towards him. He tried to make a
move into the kerb side lane but couldn’t get through the steady flow of vehicles, in any
case, both lanes were coming to a halt as the traffic control signals ahead had turned red.
As he waited for the lights to change he was able to get a closer look at the poor
workmanship on the Cordia’s exhaust. The whole flimsy set-up shook as the motor bubbled
and spluttered. To make matters worse the driver keep revving the motor sending tremors
through the road and causing Jeremy’s new kitten to fret. The car was getting really
annoying now, when the lights changed Jeremy was going to move into the kerb side lane
away from the Cordia and get his new pet home.
Other persons involved
Mrs Norma Button was also driving along Canterbury Road that afternoon. Heading in the
opposite direction, she had just collected her elderly father Joseph Jetterson from his home
in Punchbowl. Norma was 67-years-old and since retiring ten years ago had refused to
update her green Mazda sedan which she had driven for many years.
Her husband Jack had made a running joke about Norma and her Mazda growing old
together but Norma was not slowing down. She had her days filled with community and
social activities including weekly Bingo with her father at Hurlstone Park RSL. Every
Monday morning she would drive to Punchbowl and collect her father where the two would
have a quick cup of tea and catch up on the week’s events before heading off to the RSL.
Joseph Jetterson was well known in the local community, at age 94 he was keeping very
well and was still managing to maintain his own house and garden. He even had a current
drivers licence but was tending to spend less time behind the wheel. He looked forward to
Norma’s arrival each week and had not missed a game of Monday bingo at the RSL for over
ten years.
It was just after midday when they left the RSL and turned onto Canterbury Road. They
normally would have stayed for lunch but Norma’s husband was waiting for her as they had
made arrangements for the afternoon. It had been a particularly exciting game as both had
won first round events and won a free lunch at the bistro. As they drove back towards
Punchbowl they talked about how much fun they had and the surprise look on their friends
faces when they both won first prize. Norma had just moved into the centre lane as she
prepared to make a right turn further up the road.
Heading in the same direction along Canterbury Road was Ross Fenton and his friend
William Emeroy. Both men had known each other for most of their lives but had become
particularly close since they retired about 20 years ago. Ross had a passion for cars and his
white Magna sedan was his pride and joy. Every Monday he would drive his immaculate
Magna to Earlwood to collect William before heading off to their bingo morning also at the
Hurlstone RSL. They would normally have stayed on at Hurlstone but decided to move on to
the Ex-Serviceman’s club at Earlwood where they hoped to catch up with some old friends.
Ross was very familiar with the Earlwood-Hurlstone run and as soon as he turned onto
Canterbury Road he moved into the centre lane to avoid the parked cars that were often
outside the shops on this section of the roadway.
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Norma and her father did not know Ross and William although both parties had done this
Monday routine for many years. Norma’s green Mazda was slightly ahead of Ross’s Magna,
both travelling west in the centre lane on Canterbury Road.
Jeremy had sat at the lights for over a minute now. It was getting hot, his kitten was crying
and he just wanted to get away from the noise and smell of the silver Cordia that continued
to rev and shake in front of him. As he waited he tried to look through the rear of the Cordia
and get a view of the driver so he could put a face to the source of his growing anger. He
couldn’t see anyone over the top of the front seat so he learnt over and caught a quick
glimpse of the driver’s profile. The driver looked very young and was talking to someone
sitting in the front passenger seat.
Just as he predicted, the driver was a young man who was probably trying to impress some
girl he'’ just picked up. It would just deserve to have the exhaust fall off and see how
impressed she would be with him then, he thought to himself.
The lights changed, this would be his chance to move into the kerbside lane and get away
from this disaster waiting to happen. As he prepared to change lanes he could see a car
some distance ahead indicating and slowing to turn right and the Cordia merging into the
kerbside lane to avoid it. Jeremy looked over his left shoulder and prepared to move into the
kerbside lane also. As he did this he noticed a red Ford Falcon station sedan pass him on
the left. He would pull in behind this car, which would create a break between himself and
the Cordia. Once passed the stationary car the Cordia returned to the centre lane followed
by the red Ford.
Jeremy also decided to return to that lane, the red Ford had given him the break he needed
from the Cordia and this lane was going to get him home faster. He could relax now and
was looking forward to his turn off which was coming up.
The crash
Suddenly the peace was broken and cars began to swerve and screech in front of him, he
couldn’t believe what he was seeing. He tried to slow down to avoid being hit, but the traffic
was going too fast around him. His heart was in his throat as he took one hand off the
steering wheel and held the cat cage firmly to the front seat. After an almighty impact he
saw the red Ford spear onto the opposite side of the road and tip on its side. Another loud
smash and the Ford flipped over onto its roof and slid between the two lanes.
Jeremy was panicking now, there was nowhere to pull ove and the flow of traffic prevented
him from stopping, As he passed the Ford its wheels were still spinning as it lay on its roof.
In front of him he saw the Cordia had lost all control. It was ‘fish tailing’ from lane to lane
and not slowing. Finally it also speared into the oncoming traffic and with a loud bang collied
head-on in a shower of glass with a white Magna. The impact was so great the Magna
became airborne before landing several metres way from the Cordia.
The accident site
The traffic in both directions now came to a standstill and Jeremy was able to pull over
through the rear of his car was blocking part of an intersection. The scene was one of utter
carnage, there were two smashed cars in front of him and a further two he hade just driven
past. Amazingly, for such a horrific event everything seemed very quiet. There was no
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yelling or screaming, just the voices and footsteps of people converging to the scene to offer
assistance.
Jeremy decided to go to to the aid of the people in the red Ford who may have been trapped
upside down. As he walked towards the car he could see a young man climb out of the
passenger’s side, stumble a short distance and collapse on the roadway. To the left of this
car was a green Mazda with its front completely collapsed in, inside he could see two elderly
people slumped forward in their front seats. He quickly ran back to his car to get his mobile
phone and shift his vehicle from the intersection. As he jumped into the front seat he could
see his kitten was crying and shaking.
Jeremy drove around the white Magna and the Cordia and tried to find a parking spot on the
side of the road. As he looked back he could see people coming from everywhere. Perhaps
there were enough people now in the area to help and he could finally take his kitten home.
First police on the scene
Constable Justin Watley had just finished lunch and had just returned to the main office area
of Canterbury Police Station. Today he was rostered for station duties and although this
meant he could catch up on some of his paperwork, he would really have preferred to be out
‘on the road’. It had been a relatively quiet shift and he had joked with some of the other
staff just before he went to lunch about ‘the lull before the storm’. He had just found a free
computer and with his cup of tea and notebook open had just started updating some of his
work. A minute later he heard the sound of tyres skidding, which was quickly followed by
several loud smashes. This was not an unfamiliar noise to staff at Canterbury Police Station
which is situated on one of the busiest streets in Sydney. Nevertheless, it had been a long
time since they had heard an accident quite as loud as this. As Justin was about to find out,
never had they been involved in one which was to cause such controversy.
Justin ran to the nearby window and could see a red station sedan on its roof with the
wheels still spinning. He could also see a greeen Mazda with extensive damage to both
ends and althouigh he couldn’t see anyone in the car, he instinctively knew it would be
difficult for anyone to survive an accident of this magnitude. He quickly grabbed the phone
and contacted the radio control room telling them that ambulance and rescue crews would
be required and that he would re-contact them as soon as he had made a full assessment of
the scene.
Police at the station were now gathering last minute items and calling all available crews to
the accident site. Justin and several other police ran out the door with what they could grab,
they knew they would come under attention at the scene but finding their proper caps and
gun belts was not a priority as they braced themselves for the devastation they expected to
see.
Justin ran across the road tro the red Falcon on its roof and around to the drivers side door.
He got down on his knees and peered in not knowing what to expect. A middle-aged man
was sitting upside down in the drivers seat, his seat belt still on and his arms up holding the
roof preventing his legs from falling onto his head. There wasn’t much room left on the
inside of the car as the top had crumpled under the weight of its undercarriage.
Before Justin had said anything he heard the driver ask what had happened in very broken
English. This was a relief to know that he was still conscious and able to talk and Justin
began assuring him that he’d be alright and that he had just been in a very bad accident. He
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could see that the driver was able to move his limbs as he tried to prevent his legs from
hitting his face and starting reaching for the door.
Justion could see blood in the man’s hair and for a moment was unsure whether to keep him
still in case he had spinal or other serious injuries. The driver was determined to get out
however and believing this to be a good sign, Justin began wrenching open the badly
damaged door.
Justin got down on his knees again and tried to help the driver who had now flopped his legs
over his head and almost rolled out of ther car. He helped him to stand up as blood trickled
down the man’s face and onto his shirt. He was unsteady on his feet but could see a young
man who he seemed to know sitting on the side of the road and was eager to get to him.
Justin held him by the arm as he limped across the road and sat him next to the young man.
The two men sat on the kerbside, the driver holding his head and the younger man leaning
back trying to get his breath. Justin knew the timing was bad but needed to get some
details, he asked for their names and the driver said he was Franko Gotoli and that the
younger man was his nephew Frederick Allisia.
Franko’s voice was very shaky and he spoke with a heavy accent, which was difficult to
understand. Between his heavy breaths, he explained that his nephew did not speak any
English as he had just come over from Italy. Frederick put his hand to his chest and
indicated that he was having trouble breathing because he was so sore. He bgan talking in
Italian, his voice was very shaky and he kept panting. Justin asked Franko what his nephew
had just said but Franko just nodded and placed his hand on his nephew’s shoulder.
Franko looked up at Justin and grabbed his hand to get his attention, he tried to tell him
about what had happened but every time he went to speak he seemed to run out of breath.
He kept pulling at his arm, determined to have Justin understand him but could only mutter a
few words which did not make any sense. Justin looked around hoping the ambulance
would arrive soon, he couldn’t understand what Franko was saying and didn’t know what
more he could do for them. He looked around at the accident scene and tried to make
sense of what had happened but nothing was clear. He could see people trying to help
those inside the green Mazda though no one had been pulled out of ther car. A short
distance on the other side of the intersection he could see a damaged silver Cordia and
white Magna lying across several lanes facing different directions and people moving about
trying to help stop the traffic that was still trying to weave its way through the accident.
The rescue begins
An ambulance had just arrived and one of the officers came running over. Justin quickly
explained that he really didn’t know what had happened but that he had just pulled the
oldere man out of the drivers seat of the upside down Falcon and that he was a relative of
the younger man who he believed to be his passenger. He gave the ambulance office their
names and asked to be told what hospital they would be taken to before they went
anywhere. Justin had learnt to ask this important question at his last multiple injury accident
where everyone was so caught up in what was happening they lost track of who was taken
where which proved very embarrassing when he was later asked to ring the hospital and
check on their conditions.
More police had just arrived and were looking to park the police van, Justin waved to them
and pointed over towards the green Mazda. The crew were from Marrickville and Justin was
quite good friends with the driver, Arnold Jasons, as they were from the same class at the
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Police Academy. Arnold and Justin had been with the police for only a few yeaqrs but both
had asked to be sent to busy metropolitan stations where they knew they would get lots of
experience and would have the chance to fully immerse themselves in their new policing
vocations. Both had reached the point in their careers where they had plenty of experience
under their belts but were still fresh enough to enjoy the thrill of their work and the
challenges that each shift presented.
Justin quickly filled Arnold with the little he knew about what had happened and suggested
both of them help the people in the green Mazda as he had not seen anyone retrieved from
this car. Paramedics and Fire Brigade rescue had been working on the Mazda since they
arrived and were now using ‘the jaws of life’ to cut through the crumpled mess and get to the
occupants. Looking in both could see an elderly man and woman in the front seats. The
woman was slumped over the steering wheel facing the rescuers with her eyes and mouth
opening and closing very slowly as she strained to catch her breath. The elderly man in the
passenger seat was also slumped over and they could not see any movement. The
rescuers were working frantically, some of them cutting away the car while other attached
breathing and other medical equipment. The police stood back knowing their release would
be minutes away and they may be needed to lift them from the wreckage.
Looking around they could see the scene had become more controlled, other police had
arrived from Canterbury and neighbouring patrols and every street leading to the accident
was now diverted. Emergency crews now outnumbered members of the public who had
stopped to help and most were now moving on.
The elderly male passenger in the Mazda was now being lifted from the car and placed onto
an ambulance stretcher. He didn’t seem to be breathing but paramedics continued to work
on him. The rescuers worked in almost perfect unison, only saying what had to be said and
keeping their voices calm and low. Within seconds he was placed in an awaiting ambulance
with drips and breathing equipment in place.
Neither police wanted to break this scene of silent understanding that had developed
between the rescue workers and ask what hospital they were taking him to, but they had to
know and would have to explain this back at the station if they didn’t find out. Just as the
driver’s door to the ambulance was about to shut the driver yelled out that he was heading to
Royal Prince Alfred. Justin and Arnold both responded with a confirmatory nod. The woman
driver was still trapped but was still breathing. They could see that her legs were caught up
in the twisted remains of the front of the car and the rescue workers carefully cutting away
metal around her.
Witnesses sought
About half an hour had now passed since the accident and since the casulaties were all
being taken care of Justin began getting details of anyone whom had seen what happened.
He took out his notebook and began asking around if anyone had seen the accident when a
young woman by the name of Sue Abbent approached him and said she had seen
everything leading up to the accident. Justin recognised this woman as he had earlier seen
her helping some of the victims. As he bgan to take her details, he could see she was
shaking and still very shocked.
The lady started telling Justin that she was driving along Canterbury Road when a red
Falcon travelling in the opposite direction came right across the roadway and headed
straight for her. She went on to explain how she was able to make a quick dive into the next
lane and when she looked back she could see it had gone straight into a small green car
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which had been driving directly behind her.
“I saw it all,” she said before becoming quite
emotional and fighting back tears with her hand over her mouth. Justin suggested she go to
Canterbury Police Station and get some refreshments before giving the rest of the
statement, “I just want to tell you how I saw it hit a silver car before coming over onto the
wrong side of the road.” Justin took the details down and thought that he had better take her
to the police station himself as she was getting so upset.
Back at the scene
Arnold had remained with the green Mazda and was thankful that the lady was still
conscious when she was eventually pulled from the wreckage. She had inflatable splints
fitted to both legs and although she had lost a lot of blood and her breathing was laboured,
she was still alive and on her way to St George Hospital. She was wearing a long dress that
didn’t seem to have any pockets so Arnold went back to the car to try and find anything that
would reveal who she was. The roof and sides of the car had been almost entirely cut away
and what was left was just a mangled metal wreck. He leant into the passenger side and
tried to open the glove box but the door was so badly damaged that the latch wouldn't
budge. He walked around to the back of the car where he could see a bag on the floor area
behind the driver's seat. There were sharp metal edges everywhere so used his baton to
reach in and grab the bag.
He didn't feel comfortable looking through the contents on his own and called over to his
police partner, Jacky, who was busy taking down some details of the car. The two of them
began searching the bag when Arnold pulled out a wallet and saw the name Norma Buxon
on the driver's licence. Both looked at the photograph of the smiling lady, she was the
woman who had been pulled from the car but looked so different to the person in the picture.
Jacky said that she would take the bag back to the station and contact the hospital with the
details they had found in the wallet.
Arnold then made his way towards the other wrecked cars, which were about 50 metres up
the road. He could see the white Magna sedan and silver Cordia coupe sitting across the
lanes with both their front ends completely collapsed inwards.
The investigation continues
There was another officer taking down details about the white Magna who told him that two
elderly men had been taken out of the car about ten minutes ago. They had been trapped for
a short while but were both conscious when they were finally retrieved. He had the names of
both men and said that the biggest concern was whether they would survive their injuries
given their ages. Arnold wrote down the names, Mr Ross Fenton and Mr William Emeroy.
"They were both in pretty bad shape and the Ambos have taken them to the Royal Prince
Alfred," the officer said
Arnold then received the news from police radio that the 'Crash Unit Investigators' would be
arriving soon. This was the news they had been waiting to hear, while their presence always
meant that the accident had fallen into the worst category, it also meant that the job of
investigating the case would be taken over by specialists. His job now was to gather as
much information he could for them.
Justin had returned from the station and was informing Arnold what the witness had been
telling him, "Looks like the red Falcon's lost control and gone over to the wrong side of the
road and caused the accident." Arnold wrote down some more details before heading
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towards the silver Cordia coupe. He could see a young man pacing around the car and an
ambulance officer attending to someone still sitting in the passenger seat. "It's all their fault,"
said the young man looking at Arnold. Arnold asked him if he was the driver and the young
man replied, "Yes, I was," in an angry tone. Arnold was surprised at his hostile reaction and
continued to question him, "Can you tell me what happened then?" he asked. The young
man looked and pointed to the red Falcon on its roof in the distance, "The red car, it just hit
us from behind, I just slid out, he kept coming for us—kept hitting us, I don't know why, it's all
their fault." Arnold quickly jotted this in his notebook.
"Do you have your driver's licence on you?" Arnold asked. Again, the young man's voice
became raised and angry. "No, I'm a learner driver -I haven't got it on me." Before Arnold
could reply the young man piped up again, pointing to the passengers seat of the Cordia, "If
anything happens to her it's all their fault, do you get it? All their fault! " Arnold was trying to
make sense of the young man's demeanour. Perhaps he was always like this or perhaps it
was a result of a head injury he'd suffered in the collision. "I'll need to breath test you and I
need some of your details," said Arnold. "Sure, breath test me but you need to get them in
the red car before they hurt anyone else!" Arnold prepared an alcometer and then asked him
to breathe into the white straw, the result was negative. "I'll get him if you guys don't for
hurting my girlfriend," he muttered as he returned to his car to check on her condition.
The ambulance officers, were now assisting the female passenger out of the Cordia coupe
and Arnold could see she had a deep cut to her forehead and blood mattered in her long
blond hair. As she was placed onto a stretcher the young man held her hand and began
talking to her. Although he was several metres away from Justin and Arnold, he made sure
his voice was loud enough for all the right people to hear. "They'll get them baby, you'll be
alright. If they don't do something about that driver—I will," he said.
He then returned to Justin and Arnold and asked if he could go with her. Arnold quickly took
down all his personal details and those of this girlfriend. The young man gave his name as
James Reff and his girlfriend Karlie Carris, he also told them that the car belonged to Karlie.
Arnold wanted to ask more about Karlie's driving history as she looked too young to be
accompanying a learner driver, but these details could wait for now.
Arnold looked at Justin who knew what he was thinking, "I'll just talk to Mr Reff over here,"
Arnold said as he indicated to James to follow him. As soon as they moved away Justin did
a quick registration check of the car and was told by police radio that the car was in fact
registered in the name Karlie Carris. Justin gave Arnold a quick nod and pointed to Karlie
who was receiving treatment in the back of the ambulance. Arnold had to think quickly, he
could always find the girl but he felt unsure about letting the young man leave without seeing
any identification. Arnold suggested James wait a little longer as other police were arriving
soon who might want to speak to him.
James stood there for a moment, “I feel really sore in the stomach and chest and I want to
go with Karlie to check it out.” “OK,” said Arnold, “but have you got any ID on you?” James
began to get agitated, "Look man, I'm really sore—me girlfriend’s hurt and you’re treating me
like I’ve done something wrong, I’ve told you who I am.” James got his wallet out and began
flicking some of his cards at Arnold. Arnold could see the name James Reff on most of the
cards and felt it was best to get this guy to hospital and talk to him when he’d cooled down.
Given this awkward exchange Arnold was somewhat surprised when James asked him if he
could borrow his mobile phone and call his mother. “What’s her number and I’ll do it,” said
Arnold. He then handed the phone to James. Arnold could see the ambulance was ready to
go and indicated to James to wind up his call. Without another word James gave the phone
back and headed straight for the back of the ambulance.
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Arnold and Justin stood staring at the back of the departing ambulance. Neither had seen
such unusual behaviour of someone following an accident, it was probably the trauma and
he would probably be more cooperative when he had a chance to get over the shock.
With all of the casualties gone both police felt a sense of relief that the critical stage of the
accident had past. Everything had gone relatively smoothly for such a large-scale accident
and they were both quietly pleased with how they had coped. As they surveyed the remains
of the accident they could see the familiar sight of a police station wagon pulling up at the
side of the road. The ‘Crash Unit’ had arrived and both police could now give them all the
information they had gathered and hand over the investigation.
The crash unit arrives
Senior Constable John Kellon and his partner Christene Kenny took some equipment out of
their station wagon and came over to meet them. John was a very tall and quietly confident
officer who had worked in the Crash Unit for many years and been in charge of about 50
serious collisions during this time. He had seen and experienced just about everything in this
field of police work.
Arnold quickly filled him in with all of the details he had and which hospital each of the
casualties had been taken to. He also told John that several witnesses had indicated that the
red Falcon was the most likely cause of the accident, “We’ve got witnesses waiting at
Canterbury Police Station that say they saw the red Falcon lose control and go onto the
wrong side of the road.” Arnold also thought it was worth mentioning the strange behaviour
of one of the victims, “There was a young learner driver in the silver Cordia coupe who was
very odd—he also said the red Falcon caused the accident and was quite aggressive about
it.”
John had all the details he needed to start his examination of the scene. Justin and Arnold
could return to their respective stations and start checking the conditions of all the
casualties. While John started checking the position of all the cars, his partner Christene
went to talk to the witnesses who were waiting at the police station.
Concerns of an important witness
It was now 1 p.m. and Jeremy Cook and his new kitten had arrived at his home in
Naremburn. Still shocked by what he had seen he left the sleeping cat in its cage on the
lounge room floor and sat staring at the wall in front of him. He knew he was a vital witness
to what had happened and the events of the day kept playing over and over in his mind.
Unsure which was the local police station to the accident he contacted Ashfield Police and
spoke to a very sympathetic female voice on the other end of the telephone. He told the lady
what he had seen and asked if he could leave his details for the investigating police to
contact him. Jeremy was told that the police had many witnesses and that everything was in
hand. Nevertheless he was assured his call was very important, his details would be
forwarded and they would probably ring him soon. For now he just had to wait, knowing he
had done the right thing.
Back at the scene: News of fatality
An hour after his arrival John had completed a cursory examination of most of the vehicles
(that were still in situ). Christene had returned from Canterbury Police Station with several
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statements which detailed how the red Falcon seemed to lose control, spear onto the wrong
side of the road and collide with the oncoming traffic. Not long after they received the
message that one of the injured persons had died. Joseph Jetterson at age 94 never
regained consciousness and died of internal injuries shortly after arriving at the hospital.
John continued his examination of the accident site and tried to piece together the accounts
given by the witnesses. He had called for scientific police and photogrammetry to attend,
hoping that they might be able to help him make some sense of this mess. He returned to
the silver Cordia coupe and began making extensive notes. The front end of the car was
completely crumpled and on the inside of the smashed windscreen he could see clumps of
bloodstained blond hair. The most peculiar evidence was some long black circular markings
running the entire length of the lower driver’s side of the car. The markings looked like
rubber that had come from the wheel of another car whose tyres must have left the roadway
and spun along the entire length of the Cordia?
John could also see some very deep panel damage between the rear wheel arch and the
driver’s door. He had never seen this type of panel contortion before but knew from his
training that it was most likely the result of extended contact with another vehicle. Spotted
throughout the heavy black circular marking were specks of red paint, the accident scene
seemed to be raising more questions than answers. He went over the scene once more -
the markings, the positions of the cars, the damage points. It still wasn't making any sense,
perhaps when ‘Crime Scene’ and photogrammetry arrived they would be able to make it all
fit. In the meantime he would ‘cover all bases’ and make sure that every driver involved had
a blood sample taken.
Police visit the hospitals
As soon as the scientific police arrived John explained to them what the witnesses had been
stating. He knew these operators very well and knew they would thoroughly record every bit
of evidence. He would leave the scene and see if any of the people involved in the accident
could give an account of what had occurred. He headed to St George Hospital and was told
that Franko Gotolli was in surgery and his nephew was still in a semi-conscious state. He
was also told that Norma Button was very critical and may not survive.
Her family were in the foyer of the hospital and were still in shock from the loss of Norma’s
father Joseph. John introduced himself and reassured them that everything would be done
to get to the reasons for such a horrific crash. They all had questions about what was going
to happen so John sat with them for as long as he could explaining what they could expect.
He then made his way to Royal Prince Alfred Hospital where both men who had been in the
white Magna sedan, Ross Fenton and William Emeroy, were in critical conditions. Karlie
Carris was being treated for her injuries and was unable to be spoken to and James Reff
had just been taken to X-rays and would not be returning for some hours.
Meanwhile back at the accident site
As John was leaving the hospital he received a call from ‘Crime Scene’ who were still
photographing the accident scene, “I can't make any sense of this accident,” the constable
said, “there are some very odd markings down the off side of the Cordia coupe and I’ve
never seen these before.” John felt a sense of relief that he was not alone in not being able
to comprehend what had happened and told her he would be returning to the scene shortly.
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When he arrived there were very few police left at the accident site and arrangements were
being made to clear the cars and re-open the roadway
John went over the scene again with the other specialists for the last time. It was nearly peak
hour and they would have to hurry. Spray paint was used to indicate the positions of the cars
and to highligt the skid marks, last photographs were taken and measurements made. They
all knew they would be back to re-examine the scene as there was so much left
unanswered—at this stage all they could do was to collect as much evidence as possible
and wait for more information to come to light.
It was now after 4 p.m. and the ‘towies’ were given the go-ahead to take the cars back to
their depots with the exception of the red Falcon which would be retained at the police
holding yard for a full analysis. Everyone had gone and the roads were re-opened. Nearly
five hours after such a devastating accident and the only trace that anything had happened
were several streaks of yellow marking paint on the roadway.
Concerned witness
Jeremy Cook had not moved from his lounge since coming home that afternoon. Looking
slightly glazed he opened the front door for his wife, Sharon and handed her the surprise.
Unable to share her excitement he returned to his lounge and waited for her to finish playing
with their new pet. As soon as Sharon realised something was wrong she put the cat down
and headed towards him, “I saw something really bad today, I’m waiting for the police to ring
so I can tell them everything I saw,” he said before explaining everything he had seen. Sure
that police would attempt to contact him that evening he waited until nearly midnight until
finally falling asleep in front of the television.
It was 10 a.m. the next morning when John received a call at his office from a sergeant at
Ashfield. “I’ve got a man called Jeremy Cook on the line, says he saw everything from
yesterday's accident and no-ones contacted him yet.” John got his details and called him
straight away. After some brief introductions Jeremy explained that he had rung and left a
message the day before and had waited all evening to be contacted but no one got back to
him. He had taken today off work as he couldn’t return until he’d told someone everything
he’d seen. Arrangements were then made for John to meet him that afternoon at Gladesville
Police Station.
The interview
John didn’t have to wait long at the police station. As arranged, Jeremy was there at exactly
1 p.m. with his wife. He was quite a small man with rounded glasses and had dressed in a
formal suit for the occasion. He had a certain nervousness about him and was keen to get
straight down to business. John had already arranged a quiet interview room and asked
them to follow him to the back of the detective's office. Jeremy had never been inside a
police station before and was looking around taking it all in as he followed John down the
hallway.
Jeremy seemed quite hyped-up and asked for some water as his mouth had dried up. The
word processor was started and it didn’t take long for the statement to get into full swing.
Jeremy explained how he was driving along Canterbury Road about 12.20 p.m. when the
silver Cordia caught his eye. He went on to explain the first time he had noticed the red Ford
and how they had all merged into the inside lane heading towards the city. It was at this
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point that he first noticed the Cordia slowing down and speeding up in front of the Ford and
how that driver had tried everything to get away from the Cordia.
At one point the Ford moved into lane one in an attempt to avoid the Cordia, only to have
this driver cut him off again and nearly cause a collision. The Ford moved back into the
second lane and was again cut in front by the Cordia. This time, however, the two cars
collided. The Cordia then moved along side the Ford and appeared to push it into the
oncoming traffic. The sides of the two vehicles became joined as the Ford driver tried to
prevent his car from being pushed onto the wrong side of the road.
The passenger’s side of the Ford then began to lift with its wheels running along the lower
side panels of the Cordia. The Ford was almost on its side when it speared onto the other
side of the road, collided with oncoming traffic and turned on its roof before coming to rest
between the two lanes.
Jeremy went on to tell John how the Cordia kept going and began to lose control. After ‘fish
tailing’ for some distance it also speared into the oncoming traffic and collided head-on with
a white Magna sedan travelling in the opposite direction.
John asked to stop the statement at this point and excused himself from the interview. The
physical evidence made perfect sense now and he needed to contact his partner straight
away. He called Christine on her mobile phone and asked her to arrange for the Cordia to be
seized and towed to the police holding yard. He then contacted ‘Crime Scene’ and told them
about the new witness, “He saw everything,” said John, “the whole accident’s fallen into
place now and I know how those markings were made on the Cordia.”
Before returning to the interview room John quickly arranged a meeting with ‘Crime Scene’
and other specialists who had attended so they could go over this new evidence. The whole
interview took about three hours and it was nearly 5 p.m. before the statement was finally
completed. John thanked Jeremy very much for his efforts and perseverance and explained
that his statement had provided the missing information that was so vital to the investigation.
John could also sense that Jeremy was pleased to have the opportunity to express his
experience and to have the matter properly followed up.
A driver’s statement
It was several days later when the driver of the red Falcon, Franko Gotolli could be
interviewed. He was still recovering from facial surgery in St George Hospital but his doctors
had given him the ‘go-ahead’ to speak to Police. Franko had a very thick Italian accent and
his facial wounds also made his speech a little difficult to understand - but he was very
pleased to be giving a statement and repeatedly thanked John for coming to ‘hear his story’.
Franco talked about his injuries and told John that his memory of the accident was hazy, he
could remember what happened leading up to the crash but only a vague recollection of
anything after that.
He had undergone facial reconstruction on the right side of his face and had broken several
ribs as a result of the accident. It was now five days since the crash and he was still a little
shaky and emotional from his experience. He began his statement by explaining how he was
picking up parts for his Go-Kart business and had just turned right onto Canterbury Road.
Although he had checked traffic in both directions before turning, once on Canterbury Road
a silver Cordia coupe came flying past blasting its horn. After the next set of traffic lights he
found himself directly behind this car and it began braking in front of him and speeding off.
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Franko told of his attempts to change lanes to avoid this car but as soon as he did the
Cordia would move into the same lane, brake and then speed away.
Franko went on to tell how he could see a home-made ‘L’ plate tucked behind the rear
number plate of the Cordia and when both cars stopped at the lights he wound down his
window and said, “This is no way to learn to drive - this is the way to cause an accident.” He
could see a young girl with long blond hair in the passenger seat laughing and the young
driver lean across her and reply, “You got some suggestions?” Franko said that the girl then
stuck her finger up at him and said, “Which one do you prefer?” The lights changed and the
Cordia sped away.
The Cordia then continued to brake and speed off in front of him and Franko knew he had to
get away. As soon as the Cordia moved into the left lane Franko tried to make his break and
changed into the second lane in order to overtake. Franko became quite emotional and told
John how the trauma had made his memory very sketchy and how it upset him to think
about what happened. He went on to tell John that as soon as he drove up beside the
Cordia it turned into him and began pushing him onto the wrong side of the road, “I
remember trying to stop my car from going over but I can’t remember any more,” becoming a
little teary, “All I know after that is that I woke up in hospital.”
John felt that Franko had had enough, he would have to get some more details later but had
all the necessary information he needed for now - the most important thing was that Franko
had provided a supporting and consistent statement. It also looked like the passenger in the
Cordia, Karlie Cariss, was now also involved. As the supervisor of a learner driver she was
also bound by traffic legislation. For all John’s years in the Crash Unit, he had never
investigated a serious accident involving a learner driver where the supervising driver could
also be liable.
Another fatality
Before leaving the hospital John went to check the welfare of Norma Button who had never
left the intensive care unit. Unfortunately she had died about one hour ago with her family by
her bedside. She had never regained consciousness and had been kept on life support. Five
days after the accident, with no hope of recovery her life support was switched off.
Offending driver interviewed
Over the next week John managed to interview several other witnesses and was confident
that he now had a thorough profile of the crash. It was time to interview James Reff and
arrangements were made for him to attend Hurstville Police Station the following week. With
the day approaching John wondered if he would be a different to the person described at the
accident—perhaps he had settled down since that day and would now be more cooperative?
On the evening of December 3, James Reff and his father arrived for an interview. One look
at the expression on the face of James Reff and John knew he was dealing with someone
who had no contrition for what had occurred and the same bad attitude he had demonstrated
on the day of the accident.
John had arranged for his colleague, Michael Dunne, to assist him as he knew he would
need someone to corroborate such an important interview. Michael asked James and his
father to follow them into the interview (ERISP) room. Before John had a chance to explain
to them what would be happening James sat himself down, folded his arms and asked how
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long this was all going to take. Somewhat surprised at his opening comment John went on to
tell him how serious this accident had become, “Two people have now died and others are
very seriously injured and I would like to ask you some questions.” James Reff remained
indignant, looked around the room, shrugged his shoulders and said, “Yeah—what about it?”
John then cautioned him and began the interview. James Reff answered the first few
questions regarding his personal details including the fact that he worked as a general hand
for a kitchen company. He then folded his arms again, looked across at his father and said
he didn't feel like saying anything more. John could see his father shaking his head and
looking embarrassed at his son’s behaviour.
Charges laid
When the interview process had finished John informed James Reff that some serious
allegations had been made regarding his driving and that he would now be charged with two
counts of Manslaughter, four counts of Dangerous Driving Causing Grievous Bodily Harm,
Malicious Wounding and a range of other driving offences. Expecting some kind of response
James just looked downwards and shrugged his shoulders. He was then escorted into the
charge room and sat in the dock with a half smile on his face. It was getting dark and there
were many charges to get through. For the next hour he slouched and lay about in the dock,
swinging his feet back and forth under the seat and repeatedly asked, "How long is this all
going to take?”
John and Michael had seen many extreme reactions when it came to charging someone
following an investigation, but never had they seen such arrogance and absence of any
remorse for what had occurred. In a sense this made John’s work a little easier. He often felt
uncomfortable charging people with such serious traffic offences when they were otherwise
very good citizens. In this case he had no such concerns, only satisfaction that he could now
tell the families' of the victims that charges had been laid. James Reff received conditional
bail and the first mention date was to be in three weeks at Sutherland Court.
Final interviews
Of those involved in the accident there were still several who had been unable to be
interviewed because of their injuries. In the case of Fredrico Allissia, the nephew of Franko,
this was further complicated by the fact that he was on holidays in Australia and spoke no
English. He was now home from hospital and an interpreter had been arranged. John was
very eager to interview Fredrico, particularly in relation to the actions of Karlie Carris who
was supposed to be the driving supervisor. Fredrico was able to provide further supporting
evidence that Karlie Carris had played a role in the accident. He had seen her making finger
gestures at his uncle and laughing throughout the altercation. John now had all the evidence
he needed to consider charging her with being an accomplice.
Arrangements were then made for Karlie Carris to go Campbelltown Police Station in a
week’s time to give her version of events. The following day John learnt that John Fenton,
who had been the driver of the white Magna, had not survived his injuries. At age 77 he had
succumbed to complications seven weeks after the accident, he had never left the hospital’s
intensive care unit.
John had been waiting at Campbelltown Police Station for a little while when two young
women came to the counter. With her long blond hair, he knew straight away that this was
Karlie Carris. Looking demure and shy she did not seem to have the toughness and
arrogance of her boyfriend. Perhaps this was an act of charm to portray herself as an
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innocent party—John would wait and see? The other woman introduced herself as Karlie’s
sister Lisa.
The two women sat in the interview room while John explained where the investigation was
up to. “Just in case you are not aware three people have been killed as a result of this crash
and numerous others are seriously injured.” The two women looked at each other and Lisa
replied, “Could you please refer to the people who died as passed away.” Looking a little
surprised John continued with the interview. Karlie said she was 21-years-of-age and had
just started work as a legal secretary for a law firm that specialised in corporate affairs.
Karlie had an excellent recollection of events leading up to the crash but her memory seem
to fade when she was asked about details in the minutes before the car she was in collided
with the red Falcon. When asked about making rude finger gestures at the other driver Karlie
stated that she was simply indicating for him to go away. Throughout her interview Karlie
maintained her innocence and claimed that the driver of the red Falcon had been the one
harassing them.
The case against Karlie Carris was not so straight forward and was further complicated by
the fact that so few learner supervisors had ever been breached. Given this fact, John
decided to forward the case against Karlie to the Office of the Director of Public Prosecutions
(DPP) for advice. He would also research any other similar cases to see if any legal
precedence existed.
Media interest in the case was beginning to grow as the case was touted as possibly the
worst case of ‘road rage’ yet seen in New South Wales if not Australia. At his first court
appearance James Reff was represented by Legal Aid and entered a plea of ‘not guilty’. As
he left the court a small contingent of the press moved forward to get a snap shot of the
accused for the evening news. Many of the victims’ families had also turned up and looked
on in horror as he played-up to the media and made offensive gestures at the crowd.
During tlie committal hearing a date was set for a trial which was to be held at Parramatta
District Court. This date was nearly eight months away and would prove a very long and
emotional time for all of the victims' elderly relatives. During this time John and his partner,
Christene kept in regular contact with all of the victims’ families. They built a particularly
good rapport with Norma Button’s sister, who had lost both a sister and a father in the
tragedy and had become a spokesperson for her family. All were very eager to have the
matter heard and bring some sort of finality to their loss. The issue of James Reff’s
aggressive behaviour and apparent lack of remorse was raised on many occasions by the
families and was an understandable focus of much of their anger. All John and Christene
could do was assure them that the investigation was going well and that every avenue was
being explored.
Further charges laid
A short time later the Director of Public Prosecutions forwarded their advice to police
regarding the prosecution of Karlie Carris. John had found very little previous case history on
convicted learner supervisory drivers, so their advice was imperative. The Director of Public
Prosecutions believed that Karlie Carris did have a case to answer and should be charged
with three counts of Aid and Abet Dangerous Driving Causing Death. The Director of Public
Prosecutions also believed that Karlie Carris should go to trial at the same time as James
Reff so summonses were quickly prepared
Given the history of the case, John expected Karlie to react when he delivered the
paperwork, to his amazement she seemed very calm and chatty. John was learning that she
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was quite an unpredictable character, smarter than James Reff and able to read and
manipulate situations. With her long blond hair and big eyes, it was hard to believe this was
the same girl who had got mixed up with the likes of James Reff. There seemed to be so
many sides to this girl who could change like the wind. During the exchange Karlie
mentioned that James was now being represented by the legal firm she now worked for,
Brinley and Co. Although surprised by this news, these legal manoeuvres by the two of them
were not totally unexpected.
Trial date approaches
Many months had now passed and the trial date was finally approaching. All of the
witnesses, including Jeremy Cook were prepared and had made arrangements to be
available for the hearing which was expected to take two weeks. Unfortunately, with three
days to go the trial was postponed as requested by the defence. It would be another month,
just before the Christmas break when the matter could be relisted.
As the second date approached the defence requested and was granted a further
postponement of the trial. These delays were becoming too much of a strain for several of
the victims, relatives who broke down when told of the second cancellation. Many expressed
their outrage of a legal system that repeatedly prolonged the agony of the victims' relatives
who had already suffered so much.
It was February 1999 when the third trial date approached, nearly a year since Reff’s first
appearance. To the huge relief of everyone involved in the prosecution case, John received
the news that the matter would definitely, be going ahead. The case against Karlie Carris
was again postponed, but this did not take too much away from the fact that the case against
James Reff was finally going to be heard. The legal firm representing James Reff had hired
a barrister by the name of Peter Cowley to act on his behalf. Peter had worked in the
criminal jurisdiction for many years and had worked on many serious driving offences in his
time.
As the parties arrived at Parramatta Court, John had a quick morning briefing with the
barrister from the Office of the Director of Public Prosecutions who told him that James Reff
was considering pleading guilty as advised by Mr Cowley who had told him that the case
against him was too strong. By 10 a.m. however, no plea had been entered and the trial was
to commence. That days court appearance by James Reff was to be a little different from his
previous appearances. Some weeks before, he had been ‘picked-up’ for an armed hold-up.
He pleaded guilty to that offence and was currently serving a two-year sentence at Parklea
Gaol.
The courtroom was full of friends and family of the victims. Perhaps it was best the trial was
going ahead so these families could see the accused and hear the evidence which might
help them to move on? The fact that Reff had not entered a plea before the trial also meant
that he had lost his opportunity to plea-bargain and receive a lesser sentence.
John sat outside the courtroom with the other witnesses waiting their turn to give evidence,
as the trial was about to start he wondered if Reff had changed since going to gaol. Silence
fell over the courtroom as James Reff was led into the dock. He stared around the room
before sitting down resting his head on the back of the bench and pretending to fall asleep.
The jury followed and although the wardens accompanying Reff gave him a prompt to stand-
up, he refused. The judge, a Mr Peter Bow, entered the room and took his post. He must
have had some inkling that the accused was not one to follow protocol as he paid no
attention to the figure in the dock who remained seated.
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The witnesses gave their evidence one by one and painted a clear picture of the devastation
and death that James Reff and Karlie Carris had caused nearly fourteen months before.
Throughout the trial James Reff sat slouched in the dock with his feet resting on the front
wall trying to ‘stare out’ each witness as they gave their evidence. His mother and father sat
in the same seats each day in the front row of the court and were clearly embarrassed by his
behaviour. On several occasions his mother indicated for him to sit up and put his feet down,
but he took no notice of her.
On the morning of day three of the trial, Peter Cowley asked to make an address and told
the court that his client now wished to plead ‘guilty’. James Reff was told to stand up and
was asked by the judge if this was what he wanted to which he simply replied, “Yep.” The
people in the courtroom looked stunned, the trial had concluded, just like that, as if on a
whim he had simply changed his mind. Perhaps in his arrogance James Reff really did
believe that he could fight the overwhelming evidence against him, or may be he just wanted
to cause as much inconvenience as possible?
A group of witnesses who had sat nervously outside the court each day waiting to be called
were asked to go home. Over twenty remaining witnesses who had yet to give evidence
were cancelled. It was all over now and a sentence date was set.
This case was not only intriguing in its enormity and maliciousness, but in the behaviour of
the main players, including the legal counsel. As the sentence date grew near John was
notified that the defence was going to apply to have the plea of ‘guilty’ reversed. For John,
the concern here was that if successful a new trial date would have to be set which could
potentially stretch the case out several more years. A situation that would cause even more
undue stress for the families of those killed.
On the day of sentence Mr Peter Cowley was nowhere to be seen and counsel was informed
that he was no longer representing James Reff as BrinIey and Co had hired a new barrister.
After introducing himself to the court the solicitor for Brinley and Co, Ms Serena Tobbs, was
asked to stand up and explain why a new barrister had been hired.
A relatively small woman in her mid-30s, Ms Tobbs stood up and stated that Mr Cowley had
not been following her instructions and that she had felt threatened by him. Everyone in the
courtroom looked at each other and James Reff began to smirk as he sat in the dock. The
judge looked over the top of his glasses and asked her to explain exactly what she meant
and why she had not mentioned this earlier. “I felt so threatened by him, I couldn’t speak up
as I had a real fear for my safety.” The judge shook his head and made some notes. He then
asked why they intended to reverse the plea of ‘guilty’. The new barrister stood up and went
on the say that when his client had pleaded ‘guilty’ he was under the influence of methadone
and was not in total control of his mind. Thankfully, the judge rejected this appeal and set a
further date for his sentence to be handed down.
Not surprisingly, within the week the defence made a further application to the Criminal
Court of Appeal to have the plea of ‘guilty’ reversed. This application delayed the case a
further six months and in true form was withdrawn at the last minute. These series of
appeals were prolonging the case and it was now nearly two years since the date of the
accident. James Reff and his lawyers seemed to have sought every possible means to
hinder and delay the process, which had placed considerable emotional strain on the
families.
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Sentence handed down
The matter returned to Parramatta Court for sentence which finally took place in November
2000. James Reff received a sentence of 9 years with a 6 years non-parole period, the
longest known sentence in relation to a traffic matter in Australian legal history. In handing
down his sentence the Judge was scathing of James Reff and his behaviour throughout the
trial, “You have shown no remorse for your actions whatsoever and from what I have seen
you are beyond rehabilitation.”
On leaving the court the legal counsel for James Reff told the media they would be
appealing the length of the sentence but to date no appeal has been made.
Three days before Karlie Carris was to face trial the Office of the Director of Public
Prosecutions decided to withdraw the matter as they felt a jury would not pass a conviction.
This was based on the fact that James Reff, a key witness to her case was not going to give
any evidence against her. Some months later, in a final twist, Karlie Carris was dismissed
from her job at the law firm, Brinley and Co., and was soon to face court on charges of
Stealing and Embezzlement from her employer.
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2002 AAMI CRASH INDEX
AAMI
SOURCE: AAMI (2002). 2002 AAMI CRASH
INDEX.
8th Annual Edition, October
2002.
Melbourne,
VIC:
AAMI
(Website:
www.aami.com.au, accessed Tuesday
25
November 2002)
This is the eighth annual AAMI Crash Index. It is based on:
An in-depth analysis of car accident insurance claims lodged by AAMI policy holders in
New South Wales, the Australian Capital Territory, Victoria, South Australia, Tasmania
and Queensland.
A survey conducted by Sweeney Research, which included telephone interviews with
1184 1icensed drivers across these same States.
The AAMI Crash Index is published to help inform and educate drivers about unsafe driving
behaviours.
Summary: Some key findings
Key findings from the 2002 AAMI Crash Index include the following-
Impatience, anger and risk-taking have increased since last year -and the angriest
drivers are those who have the least driving experience.
The presence of trucks on the road is a concern for approximately half of all drivers. Only
48% of drivers were unconcerned about trucks and 77% said they often saw trucks being
driven aggressively or too close to the vehicle in front of them-
Most drivers surveyed considered that cyclists and motorcycle riders took the most risks
on the road.
Men have the most confidence in their driving ability - but they are the most reckless and
have the most crashes. Also, they are twice as likely as women to admit to having driven
when they were probably over .05.
Seventy per cent of drivers have had a crash at some point in their driving history.
More than a third of drivers admit to having driven when they were probably over .05.
New South Wales drivers have the highest number of crashes.
The chances of having a crash steadily increase between Sunday and Friday.
Stressed, angry drivers
Rude, angry drivers
Almost a quarter of drivers (23%) admitted to using rude gestures at other motorists when
angered. This increased from 19% last year. Men aged 18-34 were most likely to do so
(34%).
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More dangerous expressions of anger have also increased from 2001-2002. Four per cent
of drivers admitted to cutting off other motorists when they could. Last year, this figure was
only 1%. Men aged18-34 (7%) were most likely to do so, followed by women aged 18-34
(5%).
Six per cent of drivers admitted they have “been known to chase after drivers who have
done something stupid” (last year's figure was 5%). Men were more likely to do so than
women. Middle-aged men (aged 35-54) were just as likely to do this as their younger
counterparts (9%).
Nine per cent of drivers admitted to becoming so angry that they tailgated people and
flashed their headlights. Women aged 18-34 were as likely as their male counterparts to do
so (12%).
Women and men aged 18-34 (54% and 53% respectively) were most inclined to sound their
horn at other drivers.
A significant source of tension for drivers was other drivers cutting in on them. Two-thirds of
drivers (67%) admitted to becoming angry when this happened.
As well as admitting to their own aggressive tendencies, drivers have witnessed a marked
increase in aggression by others. Almost two- thirds of drivers (65%) thought that other
drivers had become more aggressive during the last 12 months.
Melbourne: Road rage capital of Australia
A 'road rage index' was developed by combining a number of measures in the Sweeney
Research. Against this index, drivers were given a score between 0 (cautious) and 100
(aggressive).
Melbourne is Australia's road rage capital. Melbourne drivers are the angriest capital city
drivers (having drivers are the angriest capital city drivers (having scored 33.5) followed by
Sydney drivers (who scored 31.2). Canberra drivers are calmest (having scored 25.6).
Dangerously, the angriest drivers were also those who had the least experience. Drivers
who had ten or fewer years’ experience scored 39.4, compared with 32.5 for drivers who had
11-20 years’ experience and 23.5 for drivers who had more than 20 years experience.
Sharing the road: Drivers’ concerns
Trucks a worry for women
This year for the first time, the Sweeney Research covered the issue of sharing the road with
other road users such as trucks, motorcycles, cyclists and pedestrians.
Only 48% of drivers were unconcerned about sharing the road with trucks. Eighty per cent of
drivers claimed they often saw trucks breaking the speed limit and 77% said they often saw
trucks being driven aggressively or too close to the vehicle in front.
Trucks caused the most concern for women drivers aged 35-54 years. Only 35% of women
in this group said they were unconcerned by trucks and 82% said they often saw trucks
being driven aggressively or too close to other vehicles.
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Melbourne drivers were most concerned about the presence of trucks on the road. Only 38%
of Melbourne drivers said they were unconcerned about trucks.
Motorbike riders and cyclists considered risk takers
Most drivers (62%) surveyed believed that motorbike riders and cyclists were the biggest
risk-takers on he road. This view was most firmly held among women drivers aged55 and
older (71%).
Impatience
One-in-five drivers surveyed admitted to being impatient, which is close to a 50% increase
on 2001. Younger drivers were the most impatient. More than one-quarter of men (30%) and
women (26%) aged 18-34 confessed to being impatient. Melbourne drivers (27%) were the
most impatient.
Carelessness
While drivers are quick to become angry about others’ mistakes, many should pay more
attention to their own carelessness.
The percentage of crash claims that stemmed from single-vehicle accidents has steadily
increased from16.7% in 2000 to its current level of 18.3%.
One-in-six drivers said they often use their mobile phones without a hands-free kit while
driving (17%). Geelong drivers were the worst offenders (26%). For Melbourne, the figure
was 25%. This behaviour was also prevalent in Ballarat/Bendigo/Shepparton (21%), the
Gold Coast and Sunshine Coast (each 21%), Sydney (19%) and Bathurst/Orange (19%).
Almost two-thirds of motorists admitted to eating or drinking when behind the wheel (68%).
Type of crash
AMMI’s latest claims data revealed that being hit from behind (28.6%) and a failure to give
way (22.6%) were the most commonly cited causes of crashes:
Hit from behind
28.6%
Failed to give way
22.6%
Single car accident 18.3%
Hit parked car
16.6%
Other
13.9%
Risk taking
The proportion of drivers who believed it was not necessary to come to a complete stop at
stop signs is at its highest since 1996, as was the proportion of drivers who believed
sometimes a risk was necessary when overtaking.
One- quarter of drivers (25%) thought it unnecessary to come to a complete stop at a Stop
sign.
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More than one-third of drivers (35%) thought it sometimes necessary to take a risk when
overtaking. Brisbane drivers were the most reckless in this respect. Almost half (46%) of
Brisbane drivers believed you sometimes have to take such a risk..
Law breaking hot spots
For speeding ….
North Queensland and Geelong.
For drink-driving
….
Brisbane, Hobart and North Queensland.
For running red lights ….
Melbourne, Brisbane and Launceston.
For driving after taking medicine that may impact on driving ability ….
Melbourne, Adelaide and North Queensland.
For driving after taking recreational drugs or amphetamines .…
Brisbane
Skeletons in the closet: Poor driving histories
Seventy per cent of drivers have had a crash during their driving history.
Sixty-five per cent have been fined for a driving infringement.
Twelve per cent have had their driver licence suspended.
Sydney and Newcastle drivers were most likely to have had a crash (80%), Melbourne
drivers were most likely to have been fined for a driving infringement (78%) and North
Queensland drivers were mostly likely to have had their driver licence suspended (21%).
Women can boast a better driving record than men, especially with respect to driver licence
suspension. Men were more than seven times more likely to have had their driver licence
suspended than women.
Crashes highest in New South Wales
According to AAMI’s claims data, New South Wales’ drivers continue to be the nation’s most
accident-prone. Tasmanian drivers had the lowest incidence of car accident insurance
claims.
Speeding towards an early grave
Men aged 18-34 were most inclined to treat traffic lights like a Formula 1 grid, by trying to
pull away more quickly than other traffic. Forty-two per cent of young men admitted to doing
this. Overall, 27% of drivers admitted to trying to pull away faster than other traffic.
Eighty-three per cent of drivers admitted to having driven more than 10km/h faster than the
speed limit.
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Almost one-quarter of drivers (23%) said it was alright to drive over the speed limit if there
were few cars on the road.
Almost one-third of drivers (30%) said they would drive faster than the speed limit if they
were sure they would not be caught. Seventy per cent of drivers said they often go over the
speed limit without realising it.
Under the influence: Alcohol
One driver in nine (11%) believed it was okay to drink and drive, as long as they felt capable,
and more than one-third of drivers (36%) admitted to having driven when they were probably
over the limit. Men were twice as likely to admit to having driven when they were probably
over the limit (48% compared with 24%).
Brisbane drivers unrepentant
Brisbane and Hobart drivers had the poorest drink-driving histories: 44% of drivers in these
cities admitted that they had driven when probably over the limit.
However, while Hobart drivers have adopted healthier attitudes to drink-driving, Brisbane
drivers remain unrepentant. Respondents in Brisbane and Adelaide shared the poorest
attitude to drink driving.
Seventeen per cent of Brisbane drivers said they were prepared to take the risk of drink-
driving if they had only a kilometre or so to drive. This is the highest percentage of the State
capitals. The only drivers surveyed who equalled or surpassed Brisbane drivers'
carelessness in this respect were those on the Sunshine Coast (17%) and on the Gold
Coast (19%).
Leaving the car at home
Younger drivers were the most prepared to leave their car at home if they were planning to
drink. Eighty-eight per cent of men aged 18-34 and 94% of women aged 18-34 said they
would leave their car at home. Canberra drivers were least responsible in this respect. Only
75% of Canberra drivers would leave their car at home if they were going drink. The most
responsible drivers were in Tamworth/Armidale and Launceston (93% each).
Growing support for zero tolerance
The number of drivers who think there should be a zero blood alcohol limit for motorists has
risen incrementally from 37% four years ago to 43% in 2002.
Women older than 55 were most supportive of a zero blood alcohol limit (59%). Men aged
35-54 and Brisbane drivers were least likely to support this suggestion (37% each).
Under the influence: Recreational drugs
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Brisbane’s poor record with respect to alcohol was matched by its attitude to recreational
drugs, such as marijuana and cocaine. Fifteen per cent of Brisbane drivers admitted to
having driven while under the influence of recreational drugs. The national figure was 9%.
In 2002, 8% of drivers considered that use of small quantities of recreational drugs was not a
road safety issue, which is double last year’s figure. Support for random drug testing of
drivers remained high (86%).
However, while some level of recreational drug use may be tolerated by a minority, attitudes
to excessive use remained firm. Ninety one per cent of people continued to say they would
stop someone they knew from driving if they had used recreational drugs. a bit too much. .
Under the influence: Medication
Thirteen per cent of drivers said they would continue to drive even if taking medication that
their doctor had warned may affect their driving. Central Queensland drivers were least
careful - almost one-quarter (24%) were prepared to ignore such a warning from their
doctor.
Nationally, more than one-in-five drivers
(21%) admitted to having driven after taking
medication despite warning labels.
Drowsy drivers ignore warnings
Attitudes to driving while fatigued have generally worsened since 1997.
Only 60% of drivers absolutely ruled out driving when really tired. In 1997, 67% were
prepared to rule it out.
Forty four per cent believed that sometimes it was necessary to continue driving when tired,
even when they knew they shouldn’t.
Most drivers (67%) supported compulsory breaks every two hours for drivers travelling long
distances.
Men most likely to fail to give way
Men and women were almost equally likely to be involved in crashes in which they were hit
from behind or hit parked cars (men were slightly more likely to be involved in the former
while women were slightly more likely to be involved in the latter).
The main differences, with respect to gender were that men were more likely to:
Fail to give way (11.5% compared to 10.9% for women)
Become involved in single vehicle crashes (9.7% compared with 8.5% for women).
Older drivers’ care not recognised
Attitudes towards older drivers are becoming a little more generous. However, older drivers’
skills continue to be questioned - even though AAMI’s claims data showed that older drivers
had the lowest incidence of car accident insurance claims.
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Sixty-seven per cent of drivers believed that older drivers sometimes caused crashes by
driving too slowly (a decrease from 75% in 2000).
Only 56% of drivers said they would “prefer older drivers were allowed to drive, even though
they might not be quite as safe as they once were.”
AAMI’s claims data revealed that scepticism towards older drivers’ skills is largely
unfounded. During 2002, drivers aged 65 years and older shared the lowest incidence of car
accident insurance claims together with drivers aged 51-64 years. Within these age groups,
the incidence was 12.8 claims per 100 policyholders.
Men were most accepting of older drivers: they scored 38.3 on a scale of 0 (lack of
confidence in older drivers) -100 (confidence in older drivers), compared with 32.5 for
women.
Greater egos among middle-aged males
Middle-aged male drivers (aged 35-54) were the most confident. Fifty-six per cent of men in
this group said they were better drivers than most others on the road.
Melbourne drivers had greater egos than their counterparts in other areas. Fifty per cent of
Melbourne drivers rated themselves as better than most other drivers they saw.
Interestingly, 48% of drivers who have had their driver licence suspended rated themselves
as better drivers than most.
Crashes: When they happen
Between Sunday and Friday, the chances of having a crash climbed steadily. During 2001-
2002, 16.7% of crashes occurred on Fridays, compared with 10% on Sundays. Early
afternoon (12 noon - 4 p.m.) is the danger time for crashes: 30.1% of crashes occurred at
this time. Extending this period by four hours on either side (8 a.m. - 8 p.m.) accounted for
84.6% of all crashes.
The AAMI 2002 Crash Index: The safe and the reckless
By combining the individual elements of the research, Sweeney Research generated an
overall crash index of the safest and most reckless drivers. On this measure, a score of zero
represented absolute safety and a score of 1000 represented absolute recklessness.
Men are the most reckless, and safety appears to be related to age, with older drivers being
the safest.
Tackling road rage - Comment by John Cheetham,
consulting psychologist
The 2002 AAMI Crash Index clearly shows that cars are becoming a more popular weapon
with which to release our aggression. It is disturbing for all road users that various
expressions of road rage are increasing throughout Australia. Both genders are prone to
engaging in this behaviour. Women are no longer the gentle sex on our roadways.
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When drivers are angry they give little thought to the consequences of their actions.
The capital cities that had the highest volume of traffic, as well as older roads, were the
scenes for the highest incidence of road rage: Melbourne and Sydney. Also, it may be no
coincidence that these two cities are considered to have the fastest-paced lifestyle. Perhaps
the pace of life is taking its toll on the patience of ordinary citizens. They are yet to learn
how to safely deal with the tensions and stresses of urban living. Road rage and risk taking
behaviours by drivers are becoming increasingly prevalent. Cocooned in our shell of metal,
it is easy to ignore the real risks we take. Our perception of speed and road conditions is
filtered and we become numbed to the real dangers.
Let’s be very clear. Risk-taking and road rage behaviours are not only anti-social
behaviours. They are criminal behaviours and they can become habits. Habits are difficult
to break. They are also like an infection … they spread from one driver to another. If you
doubt this, have a look at the statistics.
The problem is serious enough to warrant earnest government attention and action. The
dual tools of education and punishment should be utilised. Punishment should include a
compulsory re-education program for first offenders.
Also, society has to examine the way in which it generously enables its citizens to first
obtain a driver licence. There needs to be greater focus on the responsibilities attached to
holding a driver licence and appropriate driving behaviours before letting people loose on the
road. A driver licence is a privilege, not a right.
Opportunities are available via the TAFE system to construct and deliver modules on
appropriate driver behaviour.
Education-based approaches may have less immediacy than simply invoking penalties for
offenders, but like campaigns to change community attitudes towards drink-driving and
smoking, they can be effective.
At an individual level, drivers need to be aware of appropriate strategies for reducing anger
and risk-taking, as well being aware of how to respond to road rage if they encounter it.
Dealing with road rage - tips for drivers
Drive defensively: use your indicators well in advanced of changing lanes. Follow the
car in front at a safe distance, in order to minimise provocation and risk.
If someone is upset by your driving, respond in a positive way. Indicate an apology. It
usually calms most angry drivers down and prevents conflict.
Drive cautiously and within your abilities. Avoid over-rating your competency as a driver.
Avoid the temptation to rudely gesture or swear at an annoying driver. It isn’t a
weakness to respond to others’ stupidity.
Remind yourself that your primary purpose as a driver is to arrive safely, not quickly.
Consider the consequences of provoking or escalating a conflict.
Carry a mobile phone in the car and if in danger, call the police.
Drive with your doors locked. If a potential conflict is emerging, close your windows.
Don’t open the windows to engage others in conversation.
After an incident, reflect on your driving behaviour. Did you do something to trigger the
incident.
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Controlling our aggressive urges - tips for drivers
Invest time in understanding what triggers your anger
Learn the skill of detaching from your own inner feelings before putting the keys in the
ignition of your car.
Pause before entering your car and think. Take a deep breath and focus your
concentration on driving. Push other issues out of your mind.
Don’t drive when you are in a rage. The few minutes it takes to calm yourself down is a
small price to pay for your safety and that of others.
If your are angry or upset and there is another driver in the car, invite that driver to drive.
Listen to enjoyable music as you drive. Music has a positive impact on mood state. Try
to select music that evokes good feelings in you.
If you are constantly an angry person, seek professional help to improve your life and
safety.
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